Instructor Led Business Training in United Kingdom - Training Resources

Telesales For Success ... and role plays are tailored to the specific needs of the business. In two action-packed days, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the prospect/ opportunity Probing and fact finding Presenting the features and  more...

Telesales Training ... and role plays are tailored to the specific needs of the business. In one action-packed day, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the prospect/ opportunity Probing and fact finding Presenting the features and  more...

Telephone Skills Training This programme is available in-house, for groups of 6-12 delegates. There is a considerable amount of tailoring available to make the material closely relevant to the needs of the business. In one action-packed day, you'll learn: Professional answering Quality call transferring Excellent message taking The deadly sins of telephone behaviour Voice control Handling nerves on the  more...

Better Business Letters Seminar ...rs. It's aimed at staff tasked with drafting effective business communication. During our intensive, one-day seminar students will learn: How to express themselves persuasively using plain English and the correct tone. The essential rules of grammar, punctuation and spelling as they apply to business letters. To develop accuracy, brevity and clarity when writing business  more...

Business English & Office Skills - (Effective Business Communication) Our students' favourite course This exciting self-paced programme will teach you how to communicate effectively in business by letter, email and telephone. You'll learn principles of grammar, letter layout, how to structure your CV and many other essential skills. Available at our High Holborn and Notting Hill training centres. Visit www.holborntraining.co.uk for more information.  more...

Train The Trainer Skills Training Impact Factory's flagship two day Public Train The Trainer Course is suitable for all levels of training professional. It can feel really daunting standing up in front of others as the 'expert'. People expect a lot when they go on a course, and a 'run of the mill' training puts people to sleep. Spending two days with us will keep you awake - guaranteed. Our approach to trainer training  more...

Train The Trainer Course Impact Factory's flagship two day Public Train The Trainer Course is suitable for all levels of training professional. It can feel really daunting standing up in front of others as the 'expert'. People expect a lot when they go on a course, and a 'run of the mill' training puts people to sleep. Spending two days with us will keep you awake - guaranteed. Our approach to trainer training  more...

Time Management Course This one day Time Management Course will give you the skills to efficiently and effectively manage your time. You will learn to manage your time in a stress free, well organised way. This time management course provides a whole range of tools and techniques to make managing your time simple and straightforward.  more...

Time Management Skills Training This one day Time Management Course will give you the skills to efficiently and effectively manage your time. You will learn to manage your time in a stress free, well organised way. This time management course provides a whole range of tools and techniques to make managing your time simple and straightforward.  more...

Writing Winning Tenders and Proposals Course The ability to write a winning tender is critical for many businesses. This one-day workshop is designed to be interactive, engaging and fun with tools and techniques to help delegates to write successful tender documents. Delegates will be asked to bring along a real tender or proposal that they have worked on or that they have access to. This will be used as the basis of several  more...

Writing Winning Tenders and Proposals Skills Training The ability to write a winning tender is critical for many businesses. This one-day workshop is designed to be interactive, engaging and fun with tools and techniques to help delegates to write successful tender documents. Delegates will be asked to bring along a real tender or proposal that they have worked on or that they have access to. This will be used as the basis of several  more...

Negotiation Skills Course This one day Public Negotiation Skills Course highlights the skills and qualities we already use, introduces some new ones and hones them all for more effective use in lots of different negotiation scenarios. Sometimes it's 'hard' negotiation, such as negotiating a new piece of work, a salary increase or the price we'll pay for a house, an advertising campaign or a used car. Sometimes it's  more...

Negotiation Skills Training This one day Public Negotiation Skills Course highlights the skills and qualities we already use, introduces some new ones and hones them all for more effective use in lots of different negotiation scenarios. Sometimes it's 'hard' negotiation, such as negotiating a new piece of work, a salary increase or the price we'll pay for a house, an advertising campaign or a used car. Sometimes it's  more...

Strategic Thinking Course This one day Strategic Thinking course is for anyone involved in developing or implementing a strategy. The programme is designed to help people gain an understanding of strategy, how to think strategically and how to keep things moving so the strategy happens. It covers everything from vision to action plans.  more...

Strategic Thinking Skills Training This one day Strategic Thinking course is for anyone involved in developing or implementing a strategy. The programme is designed to help people gain an understanding of strategy, how to think strategically and how to keep things moving so the strategy happens. It covers everything from vision to action plans.  more...

Senior Management Course This two day Public Senior Management Course is suitable for those who have held a management role for some time - as a line manager or team leader - and who are now being asked to step up to senior management. This is an experiential course and participants will find themselves involved in recreating and re-running real interpersonal situations using the learning of each day to create more  more...

Senior Management Skills Training This two day Public Senior Management Course is suitable for those who have held a management role for some time - as a line manager or team leader - and who are now being asked to step up to senior management. This is an experiential course and participants will find themselves involved in recreating and re-running real interpersonal situations using the learning of each day to create more  more...

Project Management Course This one day Public Project Management Course is an opportunity for individuals to look at the way they handle and manage their projects. A practical look at creating productive teams, diffusing conflict, getting quick buy-in and effective delegation to move projects forward. There are any number of good project management processes out there but, as always, a process is only as good as the  more...

Project Management Skills Training This one day Public Project Management Course is an opportunity for individuals to look at the way they handle and manage their projects. A practical look at creating productive teams, diffusing conflict, getting quick buy-in and effective delegation to move projects forward. There are any number of good project management processes out there but, as always, a process is only as good as the  more...

Line Management Skills Training This two-day Public Line Management Training Course is designed to help people understand and engage with what a line manager is supposed to do. It focuses clearly on the key line management skills such as delegation, motivating and supporting team members. We will also cover giving essential feedback to keep people on board, becoming more decisive, taking responsibility, managing  more...

Line Management Course This two-day Public Line Management Training Course is designed to help people understand and engage with what a line manager is supposed to do. It focuses clearly on the key line management skills such as delegation, motivating and supporting team members. We will also cover giving essential feedback to keep people on board, becoming more decisive, taking responsibility, managing  more...

Leadership Development Course This two-day Public Leadership Course is suitable for anyone taking on a leadership role. The work is experiential and participants will find themselves involved in recreating and re-running real interpersonal situations using the learning of each day to create more positive outcomes.  more...

Leadership Development Skills Training This two-day Public Leadership Course is suitable for anyone taking on a leadership role. The work is experiential and participants will find themselves involved in recreating and re-running real interpersonal situations using the learning of each day to create more positive outcomes.  more...

Facilitation and Better Meetings Course This One-day Public Facilitation and Better Meetings Training Course is suitable for anyone involved in running meetings, facilitating groups or running teams. It seeks to help people understand how a group works and give them the skills and techniques to manage meetings (where you are chair) and facilitate meetings (where you are not).  more...

Facilitation and Better Meetings Skills Training This One-day Public Facilitation and Better Meetings Training Course is suitable for anyone involved in running meetings, facilitating groups or running teams. It seeks to help people understand how a group works and give them the skills and techniques to manage meetings (where you are chair) and facilitate meetings (where you are not).  more...

Coaching and Mentoring Course This one-day Public Coaching and Mentoring Skills Course is for people wishing to develop their coaching or mentoring skills at any level of business. It aims to give participants a clear insight and understanding into the dynamics that happen between people when they work one-to-one. The temptation when coaching or mentoring someone is to provide the solution to their problem or  more...

Coaching and Mentoring Skills Training This one-day Public Coaching and Mentoring Skills Course is for people wishing to develop their coaching or mentoring skills at any level of business. It aims to give participants a clear insight and understanding into the dynamics that happen between people when they work one-to-one. The temptation when coaching or mentoring someone is to provide the solution to their problem or  more...

Creative Business Writing Course ...Business Writing Course is aimed at everyone who wants to feel and perform better as a writer. It's for anyone who has to write reports, press releases, marketing copy, newsletters, annual reports or sit-up-and-take-notice letters. You may be one of those people struck with snow blindness when it comes to getting started on that dreaded piece of writing. Or maybe you just feel stale and  more...

Creative Business Writing Skills Training ...Business Writing Course is aimed at everyone who wants to feel and perform better as a writer. It's for anyone who has to write reports, press releases, marketing copy, newsletters, annual reports or sit-up-and-take-notice letters. You may be one of those people struck with snow blindness when it comes to getting started on that dreaded piece of writing. Or maybe you just feel stale and  more...

Presentation Skills Training Course - Two Day Intermediate In this comprehensive two day public intermediate presentation course we cover the delivery of a Presentation from soup to nuts. The course covers all the material from the one day course with a good deal more time devoted to practice. Whether it's an informal presentation to a few colleagues sat around the table, or a theatrical style presentation on stage to over 200 strangers, this  more...

Presentation Training Course - Two Day Intermediate In this comprehensive two day public intermediate presentation course we cover the delivery of a Presentation from soup to nuts. The course covers all the material from the one day course with a good deal more time devoted to practice. Whether it's an informal presentation to a few colleagues sat around the table, or a theatrical style presentation on stage to over 200 strangers, this  more...

Business Selling and Pitching Course ...Business Selling and Pitching Course will help you move from competent to brilliant when getting new business. This is not about hard selling skills, but about learning the most effective way to 'pitch' your business to new clients. Let's be honest: if you didn't win the pitch you failed to fully demonstrate your ability to meet the client's needs. You didn't sell yourself. Your biggest  more...

Business Selling and Pitching Skills Training ...Business Selling and Pitching Course will help you move from competent to brilliant when getting new business. This is not about hard selling skills, but about learning the most effective way to 'pitch' your business to new clients. Let's be honest: if you didn't win the pitch you failed to fully demonstrate your ability to meet the client's needs. You didn't sell yourself. Your biggest  more...

Building Business Relationships Course ...Business Relationships course is all about how you connect and engage with your client. Building Business Relationships is an intensive course that includes key elements of our Communication, Networking, Presentation and Body Language programmes. You need to be a 'safe pair of hands' and at the same time have the skills to engender trust, understand your clients needs, get under the  more...

Building Business Relationships Skills Training ...Business Relationships course is all about how you connect and engage with your client. Building Business Relationships is an intensive course that includes key elements of our Communication, Networking, Presentation and Body Language programmes. You need to be a 'safe pair of hands' and at the same time have the skills to engender trust, understand your clients needs, get under the  more...

Business Networking Skills Training ...Business Networking Course aims to demystify the "art of networking" - after all, networking is just another way of interacting with people - but somehow once you attach an agenda to it, it becomes a dirty word. Participants will learn about using their individual style to communicate with people, how to put themselves and others at ease, explore boundaries, which will include joining and  more...

Business Networking Course ...Business Networking Course aims to demystify the "art of networking" - after all, networking is just another way of interacting with people - but somehow once you attach an agenda to it, it becomes a dirty word. Participants will learn about using their individual style to communicate with people, how to put themselves and others at ease, explore boundaries, which will include joining and  more...

Response to Redundancy Job seekers or those facing redundancy and who can meet the following criteria are entitled to FREE training and support through the Response to Redundancy programme. If you: Live or currently work in the SE Region of UK (Berkshire, Hampshire, Sussex, Surrey, Kent, Buckinghamshire) Are over 19 years of age Have recently been or are under notice of redundancy Been unemployed for less than 6  more...

Alexander Technique Voice Speaking Skills - Vienna 25th April 2009 ... a workshop in English in Vienna at the Open University Business School, Fischerstiege 10, 1010 Vienna on Saturday, 25 April 2009, 10am-5pm This highly practical workshop offers you a space to explore and expand your vocal and presentation skills. Our inspiration will be the Alexander Technique, a method widely taught in performing arts colleges in the UK and USA. With its help we can  more...

PRESENTATION SKILLS PLUS! ...most effective techniques drawn from the performing arts, business & psychology. Rehearse that presentation, interview or any challenging situation with expert coaching from Alan Mars and the group. 18th October 11 - 4. 30pm. 75 pounds (or 150 pounds if invoiced). Diorama 2, Euston Centre, Regents Place, London NW1 3JG Contact & Bookings: alan. mars yahoo. co. uk 07930 323 057  more...

Confidence Tricks ... world of the performing arts and adapted them for use in business and commercial settings. He is the author of a book on public speaking and presentation skills: "Presenter: Be Your Best ... and Beyond" published by Hodder and Stoughton. BOOKING & INFO Please contact: Alan Mars Flat 1 26 Ventnor Villas Hove BN3 3DE Or phone Alan on 01273 747 289 or 07930 323 057 To secure a  more...

Business Continuity Planning ...Business Continuity Planning gives strategic and business continuity managers the tools needed to produce, update and practice business continuity plans. Delivered in easy to understand language by experienced practitioners, the course will take delegates through the processes of: Risk Assessment Legal aspects of Business Continuity Planning Impact Analysis Composition of business continuity  more...

PRESENTATION SKILLS PLUS! ...most effective techniques drawn from the performing arts, business & psychology. Rehearse that presentation, interview or any challenging situation with expert coaching from Alan Mars and the group. 11th November 12 - 4.30pm. 35. Flat 1, 26 Ventnor Villas, Hove, BN3 3DE. Contact & Bookings: alan.mars yahoo.co.uk 07930 323 057 01273 747 289 To secure a place on a course please send a  more...

CONFIDENCE TRICKS CONFIDENCE TRICKS Reliable confidence is based on the repeated practice of surprisingly simple procedures... Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations. 16th November 6.30 - 9.30 pm. 30. Flat 1, 26 Ventnor Villas, Hove, BN3 3DE Contact & Bookings: alan.mars yahoo.co.uk 07930 323 057 01273 747 289 To secure a place on a course  more...

Microsoft Publisher ... a publication from scratch or use one of the hundreds of business and personal designs available in Publisher. Microsoft Publisher is an easy to use, flexible program for creating newsletters, brochures, business cards, postcards, flyers, among others for print, email, and the Web. Prerequisites No experience of Microsoft Publisher is necessary. BENEFITS Course Objective: You will  more...

Introduction To Business Objects ...Business Objects, you can have powerful reporting capabilities at your command. This two-day instructor-led course will bring the most powerful aspects into clear focus, so you can effectively use its tools to: - present and analyze information - distribute documents and reports throughout your business - use the major reporting features of Business Objects with remarkable ease and  more...

Business Objects Universe Designer ...s needed to efficiently create and maintain Universes for Business Objects, allowing you to easily access and run reports. This course is for individuals who need to design, build, document, maintain and distribute Business Objects Universes. COURSE CONTENT: Understanding Business Objects Universes Understanding How Universes Allow Users To Query Databases Using Their Everyday  more...

Introduction To MS Viso ...business and technical users the power to visualise and communicate ideas, information, and systems. Use the simple, flexible tools in Visio to easily create business and technical charts and graphics that capture your inspiration and communicate it with impact. This is a 1 day course. PREREQUISITES - No previous experience of MS Visio is required. COURSE CONTENT - Learning Your Way  more...

Remote People Management ...gement has its own challenges but in today's fast-moving business environment, work has become more remote and more flexible, with people often working from a number of different sites. This presents a new set of challenges, with organisations requiring improved management processes and managers needing to develop new competencies and strategies. Managing people remotely requires the ability  more...

MSP - Managing Successful Programmes MSP is unique in its status as a generic best practice framework; generic yet flexible in application. The Registered MSP Practitioner qualification is now established as the premier programme management qualification in many parts of the world. This course is based upon the third edition of the OGC Managing Successful Programmes. The course will provide you with a full and complete  more...

PRINCE2 Foundation ...PRINCE2 Training Organisation (ATO) Stichting Partners in Business and draws from experience of more than 6. 000 project management students trained. The course can be delivered in English, Slovak or German. The training materials are in English. The exam can be taken in English, French, German, Spanish or one of a few other languages. Every course delegate receives a Pre-Event Manual and  more...

Business Improvement Review - Accreditation Programme ...Business Improvement Review is a tool for change agents to use with their clients. Many coaches and consultants start their diagnostic process in their comfort level - but what if the cause was just outside that capability? The Business Improvement Review is a holistic business review diagnostic, designed by qualified business advisors. Each part of the review has been specially crafted by  more...

Get seen on the web - internet marketing for freelance professionals ...hat rarely happens - and certainly not enough to run your business for you. In the powerful workshop Mike will demonstrate how he has raised his web presence to over 30,000 unique visitors per month (more than many professional journal sites) in less than 12 months. Bring your wifi laptop (or we can provide one) and throughout the session we will show you not only how to start building your  more...

Advanced courses in Microsoft Project for specific workflows (bespoke) Microsoft Project is the leading application for project management and is designed to address the work and people management needs of today's organisations. MS Project gives you ways to plan, manage, and communicate project information, resulting in increased productivity and effectiveness. IT and business professionals to visualise, explore and communicate complex information. In this one day  more...

Microsoft Project - Introduction One Day Training Course Microsoft Project is the leading application for project management and is designed to address the work and people management needs of today's organisations. MS Project gives you ways to plan, manage, and communicate project information, resulting in increased productivity and effectiveness. IT and business professionals to visualise, explore and communicate complex information. In this one day  more...

Microsoft Visio - Introduction One Day Training Course ...business professionals to visualise, explore and communicate complex information. Visio allows users to go from complicated text and tables that are hard to understand to Visio diagrams that communicate information at a glance. Use the wide variety of diagrams in Office Visio 2007 to understand, act on, and share information about organizational systems, resources, and processes throughout your  more...

Advanced courses in Microsoft Visio for specific workflows (bespoke) ...business professionals to visualise, explore and communicate complex information. Visio allows users to go from complicated text and tables that are hard to understand to Visio diagrams that communicate information at a glance. Use the wide variety of diagrams in Office Visio 2007 to understand, act on, and share information about organizational systems, resources, and processes throughout your  more...

ISEB Requirements Engineering Training This Requirements Engineering course is designed to be both practical and participative. Theoretical concepts are introduced and are then reinforced through practical exercises and a running case study where participants can apply the skills and techniques of analysis in a realistic project simulation. At the end of this course, participants will be able to: Recognise the role of  more...

Change Management Training ...Businesses often recognise the challenge of getting people to change shortly after implementation has started. The new approach is expected to go in unopposed but when the welcome mat doesna ™t appear the project team scrambles to do some patch up communication a often with poor results. But despite this reality there is still a bias against investing in change management activities  more...

ISEB Business Analysis Essentials Training ...Business Analysis Essentials training course is designed to be both practical and participative. A theoretical background is provided but the emphasis of the business analysis training is on a realistic case study, based on a genuine consultancy assignment, on which the participants work. During the business analyis training course overall structure is offered that includes an explanation and  more...

Programme Management Training Sometimes the work needed to achieve a key organisational objective will be far greater than can be easily organised & carried out in a single project. As a result the organisation will undertake a programme that consists of a number of inter-related projects. Programme Management is the co-ordinated management of a portfolio of projects to achieve a set of objectives. Programme Management  more...

Lean Six Sigma Green Belt Training ...nd skills to improve the performance of processes and the business. Lean Six Sigma Green Belt training is focused on team members understanding and applying the Define Measure Analyse Improve and Control (DMAIC) model which is the foundation of most Six Sigma projects. The focus of Six Sigma is fundamentally about quality, customer focus and cost, whereas Lean is about cost and speed. This  more...

Business Process Management Training ...Business processes are the production lines of the new economy. When they fail us, our products and services fail our customers, and our business fails its stakeholders. The more organisations change, the more they must concern themselves with their stakeholder relationships, and the design and management of their processes so that organisations, people and technologies have a common business  more...

Successful Body Language - Central London ...areness is very important in many aspects of our everyday business and social life. If you're leading a meeting, delivering a proposal or trying to convince people that what you are saying is a good idea, your body language is also "communicating" as you speak. And if your body language is in sync with your message then you stand a far greater chance of success. Body language awareness  more...

Personal Vocal Impact - Manchester ...and conviction and communicate more effectively in both a business and social environment. During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course and to ensure that you can continue to develop your skills further. Plus we also offer a FREE Followup Service by telephone or  more...

Personal Vocal Impact - Central London ...and conviction and communicate more effectively in both a business and social environment. During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course and to ensure that you can continue to develop your skills further. Plus we also offer a FREE Followup Service by telephone or  more...

Personal Vocal Impact - Edinburgh ...and conviction and communicate more effectively in both a business and social environment. During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course and to ensure that you can continue to develop your skills further. Plus we also offer a FREE Followup Service by telephone or  more...

SQL Server 2005 Analysis Services SSAS ...Business Intelligence Development Studio (BIDS) to develop and deploy Analysis Services projects and to use the SQL Server Management Studio to manage the databases derived from these projects. Objectives: Upon completion of this presentation, the delegate should be competent to: - Build and deploy Analysis Services projects - Develop multidimensional cubes - Use Multidimensional Query  more...

Advanced SQL Server 2005 Integration Services SSIS for Developers As SSIS is mainly an Extract, Transform and Load (ETL) tool and since ETL has been accepted as being between 70-80% of the data warehouse maintenance challenge, this course is accordingly dedicated. After discussing advanced features of the SSIS control and data flow engines, delegates will be taught how to design, develop and implement an SSIS-based ETL system, accounting for some of the more  more...

SQL Server 2005 Integration Services SSIS Fundamentals This presentation provides detailed treatment of the following SQL Server 2005 Integration Services (SSIS) topics: - Creating and managing SSIS packages - Connecting to, querying and transforming disparate data sources - Scripting - Business Intelligence and data warehousing considerations - Event handling - SSIS problem determination - And the like. Prerequisites: At least six (6)  more...

Leading a Winning Team ...t with confidence in team development solutions that take business performance to a higher level. MTL work with clients to deliver exceptional business results, using a combination of psychological and interactive challenges our clients can expect an increase in productivity and self accountability and openness. Take advantage of the funding and develop your team to their full potential.  more...

Implementation workshop- for Business development Attendees An opportunity for attendee of the MTL business development programme to put new skills into practice, a series of interactive sessions based on developing sustainable business relationships. Attendees will have the opportunity to share ideas, put news skills into practice and develop their individual action plans for getting higher levels of sales performance. Based on the latest research on the  more...

Business Development ...business performance, whether you are new to sales or have years of experience, develop best practice, win and keep new customers. As a result of attending delegates will be able to deeply understand their customers and motivate commitment. This accelerated learning programme combines the skills and behavioural traits needed in todays increaasingly competitive business to business sales.  more...

Adventures in Neuro Hypnotic Repatterning NHR takes you beyond communication skills, beyond persuasion and enables you to utilize the chemistry and neurology of your own brain and body to bring changes in your beliefs, thoughts and feelings, moving you swiftly, painlessly and with laughter into the life you dreamed of. Business, Sales, Traditional and Complementary Medicine, Teaching, Training, Media and Advertising, Parenting,  more...

Award in Responsible Alcohol Retailing ...ons as employees progress and become more valuable to the business in which they work. The course examines the nature of alcohol, its effects and the potential consequences of excessive consumption; the fundamentals of the Licensing Act 2003; the licensing objectives; and the law in relation to the Responsible Retailing of Alcohol. This industry standard, nationally recognised level 1  more...

AAMET EFT Level 2 Take Your Skills to the Next Level ...the phone Suggestions for marketing yourself and your business Your investment for the 2-day course: 230 This includes: 1. A comprehensive manual giving information on all the topics covered a you wona t want to be scribbling notes all day a youa ll be too busy trying out the techniques and gaining practical hands-on experience! 2. Free email mentoring for six months  more...

NLP Practitioner Course Bath Somerset Jan 2010 900 ...ate efficiently with other people increasing personal and business negotiation. Understand your own limitations and see them in others with the added advantage of being able to remove them creating optimum performance in your career, personal and sport future. Read people more effectively and be able to see and hear the key insights into what motivates and interests each person Have blocks  more...

Professional NLP Training & Certification Tonbridge 19-22 Sept & 3-5 Oct ...owards those who want to use it for personal development, business & negotiation communication and therapy application. It is perfect for those wishing to become a therapist, use it for personal & business success and growth, overcoming problems, confidence, assertiveness and so much more. Each class is kept to 10 people and you will get personal attention throughout the entire course to see  more...