Instructor Led Business Training in Massachusetts, USA
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Business Seminar Schedule
From Calyptus Consulting Group
E-Com Sourcing

... program, participants will learn the basic concepts of e-business; how to assess different e-business offerings; apply e-business initiatives to improve supply chain management; and learn to develop an e-business strategy. We will discuss how e-business initiatives can achieve both the buyer s and seller s objectives. The benefits in terms of hard and soft cost savings will be highlighted
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E-Com Sourcing
Priority Setting in Procurement

In this 1/2 day seminar, participants will learn how to effectively establish and track priorities. They will undertake a simulation of purchasing activity to demonstrate the concepts. The basic goals and objectives of the business will be taken into consideration. Buyers will be able to establish more definite daily plans to complete targeted goals in support of the division's objectives.
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Procurement and the Law, Contracts, and Ethics

This 1-Day course examines in detail the legal and ethical issues surrounding procurement and gives participants an opportunity to assess how their contracts and their actions impact your company and its bottom line. Contracts are the basis for our relationships with vendors. Their enforceability depends on the laws that govern them and the terms we use. Understand the laws of agency, find out
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Working With International Vendors

... teams, cross-border supply management, and all facets of business partnerships. Specific topics include how to: understand terms unique to international purchases; develop productive and cost-effective international vendor relationships; consider cultural influences on vendor performance; measure and optimize results with international vendors; build a value-adding global competency skill set;
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From Bold New Directions
Powerful Presentations Training Seminar





... This highly interactive workshop focuses on professional business communication including preparation, structure, delivery, strategy, use of visual aids, and handling questions and answers.
Our presentation training seminar is the most highly participatory and personalized workshop of its kind. Participants have up to two instructors to help them learn and practice fundamental and advanced
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Powerful Presentations Training Seminar
Think On Your Feet ®





Think On Your Feet ® is a core competency in leading edge organizations. It is the platform on which to build speaking, presenting, writing & negotiation skills.
Think On Your Feet ® introduces the capsules-of persuasion concept along with 10 plans that structure ideas quickly for Clarity, Brevity, and Impact.
This globally acclaimed workshop actually trains leaders and front line
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Thriving In Times of Change



Thriving in Times of Change is an experiential training workshop for professional teams. It enables participants to master the competencies of workplace resilience to see how resilience impacts team dynamics in the midst of rapid change. Participants explore the dynamics of team resilience from relationships to solution-finding to corporate culture, utilizing components of the S. U. P. P. O. R. T.
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From Management Training Institute
Powerful Presentation Skills For Managers





...ive presentation training seminar focuses on professional business communication required by managers including preparation, structure, delivery, strategy, use of visual aids, and handling questions and answers. Geared to the active manager, the training workshop allows participants to focus on key messages, audiences and challenges. Our presentation training seminar is the most participatory
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From Hands On Technology Transfer, Inc.
SharePoint 2010 Administration

This hands on course teaches students how to develop and deploy SharePoint 2010 sites and also teaches students how to implement security, connect to databases, and administer and monitor SharePoint sites. It begins with a thorough examination of how SharePoint really functions under the hood, and how to configure new SharePoint environments. From there students learn the details of how to create
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SQL Server 2008 Business Intelligence Integration Services and Analysis Services


...ents will design and create data warehouses, then use the Business Intelligence Development Studio (BIDS) to create SQL Server Integration Services (SSIS) routines to move records from a relational database into the data warehouse. Once the data warehouse is populated, the data will be explored using SQL Server Analysis Services (SSAS). BIDS will again be used to create cubes to support
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SQL Server 2008 Reporting Services


This three-day hands-on course thoroughly covers Microsoft's SQL Server Reporting Services utility, including the generation and distribution of parameter reports, drill-through reports, matrix reports (pivot tables) and linked reports. It begins with an overview of the Reporting Services architecture, and then presents the procedures for creating reports of all types. The course also covers how
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Linux System Administration


This hands on Linux administration course teaches students how to install, maintain, configure and tune a Linux system in a networked environment. Students will not only learn to perform basic administrative tasks such as adding and managing users, creating and maintaining file systems, maintaining shell and Perl scripts, and imposing a security policy, but will also learn to perform more advanced
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XML Programming


The eXtensible Markup Language (XML) provides a standard, document-based approach to handling, transforming, storing and querying structured data. XML is widely accepted as a file and message format because it preserves the structure of application data in a language-independent way. Standard tools make it possible to merge content from distributed systems with relative ease. XML is a fundamental
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SQL Server 2005 Business Intelligence Application Development (SSRS, SSIS, SSAS)


...Business Intelligence tools included in SQL Server. Topics include the use of Business Intelligence Development Studio along with Integration Services, Analysis Services, and Reporting Services components of SQL Server used to develop solutions for business analysis and decision support. The extensive hands on exercises are structured to build complex skills in a very short time to address
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From Linkage, Inc.
Metrics and Measures for Effective Leadership
...the metrics and measures necessary to help make important business decisions and to assess the impact of critical initiatives. This course offers a tool-based experience where you will develop an appreciation for both traditional and innovative business metrics. Examples from best practice organizations and case studies will help you to better understand and confidently use metrics and measures
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Connecting as a Leader Communicating for Impact



Effective leaders use every conversation to highlight their points of view, achieve goals, influence change, impact behaviors, and strengthen relationships. This accelerated blended learning program leverages a two-day face-to-face program, along with our virtual classroom to help leaders improve their communication strategies, maximize the impact of every interaction, and achieve business
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The Coaching Leaders Certification Program


...ations to drive behavioral change in alignment with their business strategy. The Coaching Leaders Certification Program is based on our extensive work in the field of coaching.
During this intensive program, participants will learn the four stages of Linkagea s proven Coaching Leaders Model. Throughout the program, coaches will learn how to use key tools to expedite and sustain the
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Today's HR-Designs for Strategic Partnerships


... operates at the strategic rather than tactical level. As businesses become more complex and leaders are forced to rise to the occasion during times of uncertainty and change, it is vital that HR does the same. Some HR organizations have gone through the process of fundamentally re-purposing what they do and why they exist, but little has been shared on which design option will most effectively
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Systems Thinking


To be effective as a leader today, making connections between seemingly separate, unconnected events, factors, and processes is imperative. In this highly interactive program, we help you
understand and simplify these complex, dynamic business problems so that you can deal with them at the root of the cause. By using a variety of approaches and tools, including a classic simulation (The Beer
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Strategic Thinking


More than ever, todaya s leaders require the ability to execute tactically, as well as work and think strategically. The key lies not just in individual skills, but also in the ability to engage others in an ongoing strategic process. Come to this program to discover your capabilities as a strategic thinker, gain an understanding of the key components of strategic thinking, and apply
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Organizational Analysis and Design


The design of an organization can impact everything, from proper work flow to ultimate success at the bottom line. Participants in this program will learn the dynamics, processes, and challenges inherent in analyzing and designing an organization to achieve business results. Explore a systematic approach for guiding an organizational design effort from problem identification, to design
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High Impact Relationships Enhance Your Emotional Intelligence


The ability to build trusting relationships distinguishes those who flourish from those who falter. This program enables leaders to build the emotional intelligence skills they need to create trusting and productive relationships for greater results. Using an experiential learning approach, adopted from Dr. Scott's work at Stanford University Graduate School of Business, you practice leading-edge
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Coaching for Business Leaders


...ndividual. This program is specifically designed to train business directors and front-line managers on how to coach their direct reports and teams to high levels of performance to achieve critical business objectives.
In this practical hands-on program, every participant will be guided through a proven process to develop a customized coaching plan for each individual on their team. Learn
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Develop a Sustainable Mentoring System
Mentoring can reduce unwanted turnover, guide new employees, ease leadership transitions, and accelerate the development of high potentials to improve business results. In this program, learn the latest best practices for building, developing, and sustaining a reliable, broad-impact mentoring system that delivers results for both individuals and organizations.
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Bottom-Line OD-A Certificate Program for Improving ROI
Offered in exclusive partnership with Merrill C. Anderson
This program is facilitated by Dr. Merrill Anderson, who certifies OD and HR professionals in the critical concepts of ROI as an essential element of the change process. Learn how to build a business case for change, conduct ROI evaluations, and demonstrate the business value of your people and change initiatives.
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Organizational Culture and Change
...ng place pressure on strategy and performance. To deliver business results through periods of change and transition, competent change agents need access to tested and reliable measurement tools. This program, featuring The Denison Organizational Culture Surveya , will help you expand your capabilities to meet the challenge of driving bottom-line performance metrics such as sales growth, return
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The Od Lab for Experienced Practitioners
Offered in exclusive partnership with Geoff Bellman
Influence and credibility are essential for the experienced consultant striving to make a strategic organizational impact. In this collaborative learning environment, you will share best practices and discuss real business cases to analyze the effectiveness of your own approach. You will also gain practical insights, based on the work of Geoff
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Designing and Implementing Succession Management Systems
Do you have a handle on the depth of your organizationa s current talent pool? In todaya s business environment, companies must examine future leadership requirements, assess current capabilities, and determine the steps necessary to close identified gaps. Through this hands-on program, learn about critical decision points and a step-by-step approach to designing and implementing an effective
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Driving Innovation Train-The-Trainer Program
In todaya s competitive environment, an overwhelming 90% of U. S.-based companies cana t maintain a level of growth that satisfies their shareholders. Listening to their customers, keeping an eye on competitors, and investing in research and development is not enough to sustain long-term success. Participants of the Driving Innovation: Train-The-Trainer Program will become certified to deliver
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Driving Innovation
Only one in ten companies is able to maintain an above-average rate of growth for more than a few years. And with economic conditions shifting rapidly, organizations are further challenged to find new ways to compete in todaya s global economy. The key lies in successful product, service, and process innovation in the core business and in new markets. In this cutting-edge program, use practical
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From Bpminstitute.org
Business Decision Maturity Model BDMM The Executive Tool for Achieving Organizational Business Decision Maturity




...business and I/ T executives and architects interested in aligning business objectives with optimum business decision management practices. Its premise is that a The quality of a business is related not only to the quality of its business processes and software infrastructure but also to the quality of the business decisions that drive both of these.a
Business Decision Management itself
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Business Rules Driven Requirements




... provides a powerful way to enhance existing models-based Business Requirements methods a adding a new model called the Decision Model to the catalog of business requirements. This significantly improves requirements in classic waterfall, unified method projects, and Agile Methods. The course is deliberately integrated with and references the BPMInstitute. org course that focuses on a
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Business Rules and BDM 101 Incorporating Business Rules and Decisions into BPM BDM and SOA




...business rule tutorial is specifically targeted at both non-technical and technical audiences and is excellent for entire project teams. Attendees may be those involved in purely business-oriented business rule projects or projects targeted for system development. Aimed at project managers and key project people, this tutorial is the fastest and simplest way to get started on a business rules
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Modernizing Requirements Gathering Reshaping the Approach to Business Analysis




...ut, outsourcing and new technology enablers such as BPMS, business rules engines and SOA.
Additionally, the agile development movement and IT-centric methods for analyzing and designing software solutions don't accurately represent how business processes, rules, events, knowledge and human to system interaction fit together. This prevents the creation of a cohesive business solution design
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Business Information Semantics Rules




...business transformation led by value chain analysis or a balanced scorecard? Are you having trouble finding data to serve as measures? Are you having a problem communicating the transformation details? These are symptoms of a missing business information architecture. Business information architecture is an aspect of business architecture that defines the terms that business people use to talk
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Business Architecture IT Architecture Alignment Cross-Disciplinary Alignment Strategies for Business IT




... organizations lack a well articulated blueprint of their business. While everyone can see their small piece of the puzzle, no one has visibility into the enterprise as a whole. This in turn constrains the organizationa s collective ability to visualize the root cause of critical issues and rapidly craft viable solutions. To address this lack of enterprise visibility, organizations must
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Building a Business Architecture using Value Chains Value Streams




...Business Architecture Using Value Chains and Value Streams class describes an approach and method for building an architecture of the business. It explains how to build and integrate your customer centric cross-functional processes, sometimes called value streams or capabilities, with the IT architectures and the value chains found in the corporate strategy. It formally captures your
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BA 101 Introduction to Business Architecture




...Business Architecture mean to your organization? Most organizations lack a well articulated blueprint of their business. While everyone can see their small piece of the puzzle, no one has visibility into the enterprise as a whole. This in turn constrains the organizationa s collective ability to visualize the root cause of critical issues and rapidly craft viable solutions. To address
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Understanding Cloud Computing and Its Value Proposition in BPM




... easy, scalable access to computing resources and, IT and business services.
The concepts and technologies of Cloud Computing can be applied to BPM to lower the barriers to its adoption. Those barriers to BPM adoption include cost, resource availability, technology limitations and company culture.
This course starts with the definition of Cloud Computing and an explanation of the
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SOA for Architects




Defining a Service Oriented Architecture (SOA) is the current challenge of many enterprise IT organizations. The emergent popularity of Web services, and the ease of implementation, has muddied the waters, as many have adopted an incremental approach to SOA via Web services, without first thinking through the larger architectural issues. This course sets the context for describing an SOA from an
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Designing Service Oriented Solutions




... SOA.? For example, what is the relationship between BPM, Business Rules and SOA? Where does one leave off and another begin? And, more importantly, What makes a good service? How do you design service interfaces?? How big should a service be? What are the important characteristics of a service? What are the different types of services and the relationships between them? How do services fit
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Service Oriented Integration SOI Standards Technologies and Best Practices




...ependent "stovepipe" applications to an integrated set of business services that can be aligned with changing business requirements and support new business processes faster and with reduced cost. Today, corporations have to choose from a number of integration products such as Integration Brokers, J2EE Application Servers, and Web Services tools a that have quite different capabilities, never
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SOA 101 The Foundation for Cloud Computing
... methodology for creating loosely coupled, coarse-grained business services. These business services can be independently developed and combined into higher value business processes.
This course starts with an explanation of the business drivers for SOA including Cloud Computing and selected vertical industry initiatives. It will explain the basic concepts of SOA, including business
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Data Architecture for Business Architects




...Business Architects is a class based on some of the leading edge thinking of some of the leading researchers both outside and inside Wells, Fargo. This course addresses an integrated way of talking about (modeling) Business Value Chains, Value Streams and Business Processes and Information (Data) Architecture. More and more, organizations are taking these ideas and applying them to their
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Process Modeling With BPMN (2-Day Course)




...Business Process Modeling Notation (BPMN) is a standard for business process modeling, and provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), It is based on flowcharting techniques similar to activity diagrams from the Unified Modeling Language (UML). The objective of BPMN is to support business process management for both technical users and
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Process Measurement and Metrics




...ement techniques as applied to the analysis and design of business processes.
Determining what to measure and defining clear measurement criteria are at the basis of success in process measurement. This session presents key concepts and tools on the basic principles of process measurement, and how to apply these principles at both the organizational level and the business process level. You
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Process Modeling Analysis and Design As Is To Be




...this lesson on modeling provides insight on how to depict business processes via maps and models in order to prepare for the analysis and improvement of business process performance. You will learn the significance of creating the right context for process modeling and the definition of clear boundaries.
The section on analysis examines various perspectives for analysis, including a focus
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Using BPM Discipline with Six Sigma Lean Methodologies




...r focused a Process Enabled Enterprise. This requires a business process framework, established enterprise architecture, creating "real-time" business intelligence, and a link between continuous improvement projects and key business processes. Most businesses need to evolve from a bottoms-up Six Sigma (DMAIC) approach, to a strategic framework that will set the foundation for growth,
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Using Simulations to Increase Process Efficiency




...but reduce process efficiency by 70%. Then we will use a Business Process Management computer simulation and test different models to see which wastes we confirm and which new ones we find.
We will introduce and use several evaluation techniques which
Reduce costs
Increase process efficiency.
Increase value to the customer
In the afternoon, we develop countermeasures for the
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Advanced Process Management Principles - Key to Sustainability




...hought models and behaviors to look at the value that the business creates for customers systemically. This is easier said than done.
This is an advanced course and will be of most value to those participants who have a strong base of practical experience. This interactive workshop presents essential principles from a non-technical perspective with a focus on management behavior.
The
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BPM 102 Getting the Most Out of BPM Tools and Technology




... software for process modeling and simulation analysis to business rule definition and management, workflow automation, application integration, and business activity monitoring. Increasingly, these tools are being collected in unified BPM Suites (BPMS) that provide a complete cycle of process modeling, execution, and performance management a with no programming required!
This lesson
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Organizational Change Management




...business optimization. Yet many business optimization initiatives struggle in achieving success and up to 70% fail for one key reason a a failure to recognize and manage the impact of the changes on the organization. This training class introduces participants to different concepts of organizational change management and provides an opportunity to experience analyzing an organizationa s
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Moving Up the BPM Maturity Curve




How can an organization evolve on the road to process management? That is the principle question that this course addresses. Many companies start their BPM journey by executing one or two projects of small scope. That may be fine at the outset, but in order to address the larger performance issues, companies need to move up the BPM maturity curve from repeatable to defined and then to managed and
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Map Analyze Improve Your Process A Learning Lab




...e not sure you can get IT to understand and implement the business requirements.
A Structured Collaborative Approach Produces Focus and Results
If you are wondering how to focus your BPM efforts this course is for you. Process modeling can take 6 months and the analysis another 6 months after that. But it doesna t have to. This course demonstrates a structured approach that
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Methodologies and Approaches for BPM




...f the hype around using Six Sigma and Lean while managing business processes. Throughout the course case studies are presented to guide the student through the best use of approaches such as iterative and water-fall, and techniques such as the use of work-out-sessions and face-to-face interviews. The course places special emphasis on business-facing process discovery, modeling, simulation, and
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Developing Process Improvement Initiatives with Your BPMS




Are you realizing the promise of BPM and of your BPMS investment? Many companies expected that purchasing a BPMS tool would facilitate the transformation to a process-centric organization by instigating a series of process improvement initiatives. Unfortunately, a majority of companies are not seeing this promise and need best practices to make the goal a reality. In this course you will learn
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Establishing Business Process Governance Centers of Excellence




As process management begins to blur the traditional boundaries of the organization, a more transparent and accurate decision making process is necessary. This course builds a comprehensive understanding of how to best address this challenge with a focus on developing a firm understanding of the emerging roles of process owner, process council, and the process office.
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Advanced Facilitation Skills for Process Improvement Projects




Advanced facilitation skills are crucial to lead a team through improving a process and building consensus around change. During large-scale change it is important for all parties to reach a shared understanding of the purpose, objectives, scope, processes and improvements being implemented. While this can occur via multiple presentations and iterations, creating these deliverables through a
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BPM 101 Introduction to Business Process Management




...Business Process Management (BPM) as the deliberative, collaborative, and increasingly technology-aided definition, improvement and management of a firma s end-to-end enterprise business processes in order to achieve three outcomes crucial to a performance-based, customer-driven firm: 1) clarity on strategic direction, 2) alignment of the firma s resources, and 3) increased
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Managing Process Change Improvement through Transformation




...business process change? Is there a one-size fits all approach or do you need a set of tools? What is a best-practice approach to managing process change today? From Improvement to Reengineering, this course will cover the major methodologies used to implement process transformation and examine the challenges, benefits and risks of each approach. A strategic framework for planning process
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From Demand Planning, LLC
Demand Planning and Forecasting Tutorial 2-Day Interactive Training


... learn to...
- Set up a Demand Planning Process for your business
- Clean your data and adjust for data anomalies
- Use Statistical modeling to create baseline forecasts
- Use exponential smoothing and linear regression models
- Leverage the Regression capabilities in Excel
- Incorporate promotional events into your forecast modeling
- Use Forecast Error as a diagnostic to improve model
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From MIS Training Institute
Preparing for the CISA Examination

...e delivery and support, information asset protection, and business continuity and disaster recovery. Following each section, you will work through a series of sample exam questions to give you a "feel" for the format and the types of questions you will encounter. You will then review the correct answers for a better understanding of what the ISACA Certification Board expects.
This
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Planning Scoping and Executing Integrated Audits

Audit departments have been trying for decades to implement audit objectives that fully integrate enterprise risks with IT risks. For many, however, the lack of adequate planning and scoping has rendered the effective execution of integrated audits an elusive goal.
In this pragmatic three-day seminar you will review an integrated auditing methodology that includes valuable risk-based scoping
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Using Risk Assessment to Build Individual Audit Programs

...een traditional, control-based risk assessment and a new, business risk-based approach that addresses management's concerns at the individual audit level. This progressive risk-based approach will demonstrate how assurance and consultative auditing can be performed simultaneously to maximize your audit resources and generate high-impact outcomes.
You will learn how to recognize primary risks
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Risk Boot Camp

...the fundamentals of risk-based auditing, defining risk in business terms, identifying key risk areas, evaluating global risk, and conducting a detailed risk analysis at the engagement level. You will explore a strategy for transitioning the department to a risk-based function as well as for re-educating management and the audit committee. Throughout the seminar you will work through risk drills
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Fundamentals of Internal Auditing

In this three-day seminar you will learn the concepts of traditional and operational auditing and gain proven tools and techniques for performing effective audits. You will get a solid background in the basics of documenting and evaluating internal control/ fieldwork techniques. Using specifically formulated case exercises, you will examine the critical elements of internal auditing: assessing
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Uncovering Fraud in Core Business Functions

...business functions offer abundant opportunities for undetected fraud. In this eye-opening, three-day seminar you will pinpoint the areas most prone to internal fraud and identify key indicators of potential crime. You will focus on the expenditure, revenue/ cash receipts, treasury, inventory, travel expense, contract, payroll and HR, computer, marketing, and outsourced functions as targets for
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Fraud Auditing Boot Camp

...ding of the types of fraud taking place in todaya s business environment, and the techniques you need to build effective fraud prevention and detection measures into your audit plan. In four intensive days you will learn fraud schemes typically found in organizations, the red flags of fraud, how to minimize fraud, the impact of internal controls on fraud, and the steps to investigating
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IT Audit School

...s four-day course is designed for financial, operational, business, and IT auditors who need to update their technical and operational knowledge to audit information technologies and business application systems. You will cover the concepts of information technology as they relate to key risks in the IT environment, and explore such IT areas as operating systems, database management systems,
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Internal Audit University

...g functions.
You will explore the objectives of major business operation areas and learn how to identify the key risks threatening them. You will find out how to make your audits more efficient and effective and how to use data analytics to gain an in-depth understanding of business processes. You will cover such critical areas as the impact of SOX, ERM, and GRC on the organization,
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Auditing Business Application Systems

...echnical and operational understanding to audit automated business applications. Focusing on a top-down, risk-based approach to auditing application system transactions, you will master techniques that can be applied to all types of applications from batch to on-line to real-time systems. You will learn how to assess key risks and controls in each stage of the application processing cycle and
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Advanced Auditing for In-Charge Auditors

In this three-day session you will learn all of the elements involved in traditional and operational risk-based auditing from the unique perspective of the in-charge position. With your peers, you will review such concepts as audit program flexibility, risk assessment, priority setting during fieldwork, and effective oral and written communications of audit findings. This course covers
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From The Executive Protection Training Institute
Ground Fighting Survival Tactics for Police Security

... today.
Mixed Martial Arts (MMA) has become a booming business globally and children as young as seven years old are seeking this
style of training. For many years while on patrol we would see teens and pre-teens playing and practicing basketball, baseball,
and football. Now we see them practicing Cobra Rolls and Choke-Out Submission Holds. (This includes women too.)
For decades
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From Innovara, Inc
Marketing Plan in Action Open Seminar (Shanghai, China)
Open Seminar (Shanghai)-Marketing Plan in Action
From Tuesday, September 06, 2011 - 08: 30am
To Friday, September 09, 2011 - 05: 00pm
Facilitator: Gerry Hsiang, Innovara, Inc.
Location : Shanghai, China
Contact :
Full Name: Gerry Hsiang
Job Title: Vice President, Greater China (China, Hong Kong, Taiwan)
Company: Innovara, Inc., Greater China
Business Address: 3F, 115, Zheng Da 2nd
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From The Training Associates
Configuring and Administering Microsoft SharePoint 2010 Bootcamp
...nfrastructure. This course is also intended for part time Business Application Administrators (BAAs) who are engaged in the administering line-of-business (LOB) applications in conjunction with internal business customers.
At Course Completion
After completing this course, students will be able to:
a Plan and deploy SharePoint 2010 in the enterprise
a Configure the fundamental
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From EBG Consulting, Inc
Agile Requirements Collaborating to Define and Confirm Needs
Learn the essential principles and practices of requirements development and management in an agile context. This training focuses on the "now view" (iteration-level) of requirements within the context of the overall product/ portfolio ("big view") and product releases ("pre-view").
You'll learn practical techniques for defining concise user stories that form the basis for development and
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From C-Level Enterprises, Inc.
CEO and Entrepreneur Boot Camp









...Business Design, the most practical and comprehensive CEO and Entrepreneur Boot Camp available today. You'll discover an integrated system for designing, starting and running high-growth businesses. Learn everything you need to turn any small business into a BIG business.
Bob Norton, the developer of this seminar, and author of four books on entrepreneurship, has been part of eight
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Senior Management Leadership and Business Course



Attend The Art and Science of Business Design , the most practical and comprehensive Boot Camp available today for senior managers at emerging growth companies. You'll discover an integrated system for designing, starting and running high-growth businesses. Learn everything you need to turn any small business into a BIG business.
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From Boston Training Inc. - Priority Management
Working Sm@rt with MS Outlook

...business tool and one of the most robust information manager products on the market today. During this workshop you will master the use of this tool to enhance your productivity skills and gain control of the many aspects of your demanding workload. You will learn how to support the processes of the Priority Manager with your Outlook software and take advantage of automated business
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From Corporate Education Group
Managing Generational Differences Piloting and Motivating the New Work Force
Many organizations have figured out how to recruit young talent only to watch them drive down a collision course with seasoned employees over issues like work ethic, respect for authority, dress code and every work arrangement imaginable. The fact is generational conflicts are not merely a matter of young versus old. They mirror critical business issues every organization faces as it transitions
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Troubleshooting and Optimizing Database Servers Using Microsoft SQL Server 2005
...dentify and recover a torn page. The second exercise is a business unit report which contains invalid data. The goal is for the Database Administrator to track down the reasons for the invalid data.
Lessons
The Methodology of Troubleshooting SQL Server Data Issues The Process of Troubleshooting Data Integrity Issues How Torn Pages Can be Resolved Using a Single-Page
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Introduction to Business Process Management for Business Analysts
... day seminar is designed to introduce BPM fundamentals to Business Analysts. It will also qualify towards the BUCEC BPM certification. It provides an overview and discussion of the principles, concepts, trends and techniques required to transform your business and analysis activities from a traditional, functional approach to a process-centric one. The class provides a survey of the various
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From CustomerCentric Systems, LLC
CustomerCentric Selling Custom or Public Workshops
...nce, to:
a Convince a prospect that you understand his business
a Get him to admit and focus on problems you can address
a Diagnose his problems with a bias toward your product capabilities
a Make him responsible for solving his own problem using your product/ service
a Create a vision of a solution in his mind that matches your product/ service capabilities
a Lead him, WITHOUT
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From Vantage Corporate Education
Leadership Foundations
...Business Challenge
Without frontline/ mid-level leaders who can motivate and mobilize teams and creatively problem-solve while addressing an ever-changing business environment, an organizationa s ability to maximize impact is at risk.
The Solution
Leadership Foundations is a four-part curriculum which integrates those aspects of business relationship management that successful
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Managing Change
...Business Challenge
In todaya s intense, global, never-sleep, technologically-driven economy, change happens a and it happens fast. If organizations dona t actively manage the implementation of change, their businessa ability to thrive is compromised. This can lead to:
*
Frustrated employees who resist change
*
Confusion around why change is
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Difficult Conversations - Communicating for Results
..., addressing this challenge is crucial to the health of a business. Communicating for Results gives participants a third option - approaching difficult conversations well so that they preserve their relationships and deal with the tough issues. Communicating for Results enables organizations (by enabling individuals within those organizations) to leverage interpersonal skills as a path to
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Influencing for Results
...Business Challenge
In todaya s organizations, with processes and workflows that cut across yesterdaya s clearly defined lines, individuals are called upon to influence others - often with no direct authority and in the midst of competing priorities. When faced with this situation, individuals often try to compel or force others to act in a certain way, leading to:
*
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Negotiating for Results
... enables the kind of cooperation that produces measurable business results.
Results
*
Increased margins
*
Improved closing rates
*
Larger deals
*
Implementation-focused agreements that are designed for success
*
Improved relationships with counterparts
Vantage provided Negotiating for Results workshops for all senior personnel
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From Athena IT Solutions
Business Intelligence and Data Warehousing: Architecture
Industry expert and DM Review columnist Rick Sherman of Athena IT Solutions teaches basic architectural concepts; industry terminology; data integration; hub-and-spoke, federated, and independent architectures; top-down, bottom-up, and hybrid data warehousing methodologies; project management implications of various approaches; how to determine the best-fit architecture and methodology for your
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Business Intelligence and Data Warehousing: Project Management
Industry expert and DM Review columnist Rick Sherman of Athena IT Solutions teaches the skills you need to usher your projects through all phases of planning and implementation. It provides a solid basis on: test data, metadata planning, data stewardship, governance, backup planning, ROI measurement, documentation, support preparation, user training, communications planning, and other elements of
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Fundamentals of Business Intelligence and Data Warehousing
Industry expert and DM Review columnist Rick Sherman of Athena IT Solutions teaches basic concepts of business intelligence and data warehousing; industry terminology; critical success factors & risks; business intelligence applications, uses and users; data Integration Framework (DIF); data warehousing & business intelligence development processes; culture, politics & organizations; best
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From Simply Effective --> Results!
Break the Negative Energy Cycle

Negative energy is a poison. It can drain you. It reduces your effectiveness and stifles creativity and productivity. It keeps adrenaline pumping into your bloodstream so you are always in the stressful mode of fight or flight. It pumps Cortisol into you, increasing your stress level. It is exhausting and non-productive.
You don t need to allow this cycle to continue. In this class, you will
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From Corporate Education Group
Program Management Managing in the Complex Multiple Project Environment
As forward thinking organizations search for ways to increase their business success, they increasingly rely on project management professionals. Projects are increasing in size and complexity, resulting in increasing demands on the project managers. Learn about the tools and techniques that help you to succeed in an increasingly complex project environment.
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Seven Steps to Improved Work Flows
...business is a collection of processes. The average process contains over 80% Non-Value Added Activity (NVA). Identifying and eliminating NVA dramatically cuts cycle time and costs. Efficient workflows increase profitability, competitiveness and customer satisfaction. Accordingly, Business Process Improvement is one of the most important activities for successful organizations.
This three day
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Project Management for Everyone A non-technical approach
Increased productivity, reduced stress, greater confidence; these are some of the benefits of gaining control of your projects and your project team. This two day course provides practical skills which enable you to better manage all aspects of your projects and increase your team s performance by utilizing effective communication skills.
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Project Planning and Control
...business environment, where projects are constrained by aggressive deadlines and limited resource availability, project managers need practical, best practices skills and tools. This course adds to your skill set by teaching you the methods, tools and techniques that are used in planning, monitoring and controlling projects. The appropriate educational techniques are used to provide the
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Managing Troubled Projects
Despite the rapid advancement of the profession of project management, every organization has projects that are not achieving from time to time. There is a need to recover or rescue these projects in order to meet their business objectives. Learn about the tools and techniques that help you take over an existing project and succeed in meetings its objectives.
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Newly Appointed Managers
Whether you are a new or existing manager, you face unique challenges. New managers need to make the transition from individual contributor; they must accomplish their own work as well as motivate others to achieve results. Existing managers need to continually develop key skills in order to lead their staff toward achieving business goals. Through skill-building exercises and activities, group
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Computer Support Specialist
...business world have created a demand for computer support engineers who can install, configure, test, and support PC hardware and software. Computer support engineers need the ability to analyze, diagnose, troubleshoot, and resolve hardware and software problems in order to solve an array of problems, from simple user errors to complex hardware problems. The fun and challenge of this job lies
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Accelerating Product Development Using Project Management
Time to market can make the difference between business success and failure for many organizations. To achieve optimal time to market, an organization must accelerate its own processes while adapting to shifting market requirements. Learn proven techniques that you can apply to your next product development effort
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From Everlastings Pressed Flowers
Bridal Flower Preservation Course

...business of pressed flower design!
Pressed Flower Course Description
Come join us in our 170 year old restored Victorian barn for a comprehensive three day class designed to train the student in all aspects of floral preservation.
Although the primary method taught is pressing, drying flowers in 3 dimensional form will also be covered.
Our exciting course runs for 3 full days and each
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From Corporate Education Group
Architecting a Process-Centric Organization
...Professional. This course focuses on the development of a business process architecture a high level depiction of the value chains and core business processes within your organization. It covers the use of effective performance measures, and the use of business process frameworks to rapidly develop your processes. The course describes a systematic approach for identifying and managing
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Certificate in Applied Business Analysis Evenings Saturdays
...rowth with Boston University s new Certificate in Applied Business Analysis. With a focused curriculum taught by skilled business analysis practitioners, the program helps you acquire new skills and apply them immediately to your career. Our format is specifically designed for today s professional, who can t afford to take time away from an already crowded schedule.
Our students come from
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Certificate in Applied Project Management Days
...lass to be practiced within the framework of your current business. This program will identify problems currently faced in business and work to solve them throughout the program. The format provides the chance to try techniques without the expense or risk to your company or projects. Real-world projects are the hallmark of our evening certificate program.
Throughout the 12 classes, we will
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Coaching for Business Results
As the world gets more complex and the rate of change accelerates, organizations must perform at higher and higher levels as do the people they employ. Coaching, a one-on one relationship based process, takes practice to master. Research shows that coaching, when done well, has the promise to improve the performance of people one-by-one. This workshop is about moving coaching to the forefront of
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End-to-End BA Workshop
...ed, end-to-end IT project, employing the full spectrum of Business Analysis skills and techniques learned in the BA program. Students step through a complex case study, employing business and system use case analysis, object modeling, data warehousing, activity diagramming and other essential BA skills, chronologically, as they would need to use them over the course of a real project. The
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Facilitating JAD Sessions
...Business needs and requirements are not always translated into the functions and cases that meet these needs. It requires a skilled facilitator who can ask the right questions and manage participants who are sometimes demanding. In a successful JAD session, there is sufficient structure and direction to gain consensus on software requirements, application design, process re-design and
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Designing the Data Tier for Microsoft SQL Server 2005
...nologies and an object model to support an organization's business needs. Design an exception handling strategy. Choose a cursor strategy. Design query strategies using Multiple Active Result sets (MARS). Design caching strategies for database applications. Design a scalable data tier for database applications.
Prerequisites Before attending this course, students must:
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Designing Microsoft SQL Server 2005 Server-Side Solutions
... Select SQL Server services to support an organization's business needs. Design a security strategy for a SQL Server 2005 solution. Design a data modeling strategy. Design a transaction strategy for a SQL Server solution. Design a Notification Services solution. Design a Service Broker solution. Plan for source control, unit testing, and deployment to meet an
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Lean Six Sigma Black Belt
... the ability to apply those tools and statistics to solve business problems. The course is based on the Action Learning paradigm with a focus on skill acquisition: attendees are expected to come to the class with a project to work on over the course of the four months of the program. As concepts are presented in class, having a project ensures the participants are thinking about how they might
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Performance Coaching - How to Develop Employee Excellence
If you re a manager or leader, the expectation to get the very best from your people comes with the territory. Much of your success will depend on your ability to help your employees develop the skills needed to transform performance from ordinary to extraordinary. But coaching performance is more than skill enhancement it is targeting growth paths, motivating, addressing behavior challenges
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Principles of Project Management Business Analysis
...chniques" with an added 2-day emphasis on the role of the business analyst, who assists the project manager in defining user requirements and helping to point the project toward completion.
This "crash course" bridges the gap in understanding and appreciating these two vital roles in business projects. Business analysts are key in the early initiation stages of defining the users needs and
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Relationship Management Up Down and Sideways
The old adage it s not what you know, it s who you know holds more truth than many of us would like to admit. Relationship is the strongest form of influence whether providing direction or support to those you manage, creating or managing change across the value chain, developing peer-to-peer camaraderie or vying for resources and support from your own manager or other people within an
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Situational Leadership - Twelve O Clock High
This advanced film case study has been used by hundreds of thousands of leaders to powerfully advance their skills in diagnosing, adapting and communicating all in a dynamic workshop setting. At one level, Situational Leadership is used as a lens to analyze the performance of a work group and their leadership. At a more pragmatic level, the focus is on helping learners to grow skillful and
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Situational Leadership The Core
Situational Leadership is the most prevalent leadership system used in the world and has been for over 40 years. Constantly updated and refined, based on client feedback and research, it is a powerful and pragmatic workshop based on a simple model of how to adapt one s behavior and when! Behaviorally based, proven and intuitively simple, this model has more value today than ever before.
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Information Gathering and Facilitation for Business Processes
...ated group settings. Techniques for generating innovative business process solutions in creative sessions will be addressed. These techniques will allow the participant to deliver better solutions based on consensus and commitment from stakeholders.This course will answer the Who, What, When, Where, Why and How of effective Business Process information collection, creation and validation. It
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Introduction to Business Process Management for Project Managers
...oncepts, trends and techniques required to transform your business and analysis activities from a traditional, functional approach to a process-centric one. The class provides a survey of the various methods for architecture, analysis, design, and specification being used in the Business Process Management field, and introduces participants to a simple audit they can use to provide an
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Introduction to Business Process Modeling Analysis and Design
This course provides an introduction to the skills and techniques required to design new processes or to redesign and improve existing processes. This course focuses on identifying opportunities for process improvement and presents the process analysis, modeling and design techniques and tools required to improve performance. Participants will learn to scope processes and to model organizations,
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Essentials of Purchasing
No vague, abstract theories here--just solid, put-it-to-use material based on vast experience and proven methods. This systematic and well-organized seminar has repeatedly received the highest praise from the best judges of all, on-the-line purchasing professionals. You'll find the answers you need in just two days at this seminar--the best deal from suppliers, developing and maintaining a
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Lean Booster I
The course uses a service company with manufacturing components as an example throughout. Exercises using either an experiential simulation or an assembly and packaging company case study for every applicable module provide the opportunity to apply what participants have just learned. This course is for service and manufacturing companies and can include administrative processes as well.
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Lean Booster II
The course uses a service company with manufacturing components as an example throughout. Exercises using either an experiential simulation or an assembly and packaging company case study for every applicable module provide the opportunity to apply what participants have just learned. This course is for service and manufacturing companies and can include administrative processes as well.
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Relationship Management: Up, Down, and Sideways
...hout all levels of an organization, and horizontally with business partners across strategic business units.
Relationship is the strongest form of influence ? whether providing direction or support to those you manage, creating or managing change across the value chain, developing peer-to-peer camaraderie or vying for resources and support from your own manager or other people within an
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Strategic Thinking, Planning and Deployment
Why do nearly 90% of strategic plans fail? Contrary to popular belief, strategy does not only occur at the top tier of the organizational hierarchy, but at every level throughout the organization. The ability to establish meaningful, financially sound direction, and to determine, deploy and implement the most effective strategies to get there is a fundamental skill every successful leader/manager
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Team Facilitation & Coaching - Developing the 'Internal Consultant'
...d effectiveness in leading and facilitating teams through business critical/strategic decisions. This becomes all the more challenging when team members are more technically proficient than their leader. Leaders with proficiency in facilitation are able to transcend this technology gap to channel the expertise of others to produce desired results.
Poorly orchestrated meetings, team sessions or
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The 5 Management Essentials for New Managers and Supervisors
The road to success for new managers can be rocky and uncertain. For those whose outstanding skills and abilities have propelled them up the ranks, the next rung on the career ladder often leads to a management or supervisory position in order to get ahead. Many new managers receive inadequate or no preparation for their new manager role or its responsibilities. For some, the volume of
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The Legal Aspects of Purchasing sup sm sup
No vague, abstract theories here--just solid, put-it-to-use material based on vast experience and proven methods. This systematic and well-organized seminar has repeatedly received the highest praise from the best judges of all, on-the-line purchasing professionals. You'll find the answers you need in just two days at this seminar--when a contract is a contract, the best way to determine the
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Project Communications Management
Managing project communications is one of the most important duties of a project manager. Project managers must keep project owners, team members, management, subcontractors, and others informed of project status, while constantly evaluating where the project is and where it is going. This course helps project managers assess their project communication needs, plan for meeting those needs, and
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Project Cost Management
The first step in successfully managing a project s costs is to have a project budget that realistically reflects the costs for executing the project. This course gives project managers the tools they need to develop reliable cost estimates by assessing necessary project resources, applying one or more cost estimating methods, adjusting the estimates based on resource availability and project
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Project Framework and Integration Management
This two-day course provides an overview of project management concepts and principles using lectures and discussions. An integrated case study will provide students with a first-hand opportunity to practice the theories and concepts discussed in the classroom throughout the course. This course is 100% compliant with the Project Management Institute s (PMI s ) current Project Management Body of
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Project Risk Management
Project managers are critically examining their approach to managing risk. To remain competitive, project managers cannot afford to set up contingencies or control measures for every conceivable risk. Rather, they must determine proportionate expenditure to managing risk. This course introduces learners to widely accepted risk assessment, management, and control practices using tools and
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Quality Assurance for the Business Analyst
...re development also requires new ways to assure quality. Business Analysts need to understand the software QA process, and to manage and implement sound QA practices.
You will gain practical exposure to Quality Assurance by following a project from beginning to end, performing QA-related activities and creating QA deliverables, as they would occur over the course of a project. Using a
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Six Sigma Black Belt
... the ability to apply those tools and statistics to solve business problems. The course is based on the Action Learning paradigm with a focus on skill acquisition: attendees are expected to come to the class with a project to work on over the course of the four months of the program. As concepts are presented in class, having a project ensures the participants are thinking about how they might
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Six Sigma Champions Training
...ntation, plus a third day to allow time to organize the Business Quality Council, apply our process for chartering high leveraged projects linked to key business outcomes and wrestle with resource constraints for Black Belts around time dedicated to projects. Third day is in quotes because when actually doing all three days, the agenda items need to be adjusted for better flow so that those
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Six Sigma Green Belt
... the ability to apply those tools and statistics to solve business problems and support Black Belts. Attendees are expected to come to the class with a project to work on over the course of the training, because having a project ensures the participants are thinking about how they might be able to apply the topic in question. They are also given time during class to apply the tools and
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Strategic Decision-Making and Problem-Solving for Leaders
We make decisions every day, so what makes a decision strategic? The difference lies in its degree of impact and downstream implications. Should we introduce a new product? What development approach should we take? I have three projects and one budget. How can I determine which project to fund that will have the highest value? These are strategic decisions that potentially affect the future of an
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Strategic Management: Understanding and Managing Complex Business Environments
... that serve as planning tools in crafting a strategy in a business enterprise. Topics include, for example, an overview of the strategic management process, meaning of strategy and business model, analysis of an organization s internal resources, analysis of the external environment including market and industry dynamics, strategy development and evolution, and strategy-supporting
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Mastering the Art of Interpersonal Leadership
Mastering the Art of Interpersonal Leadership begins to unravel the mystery of what separates those who truly are influential within organizations from those who could be. Through developing your intrapersonal intelligence and interpersonal intelligence understanding yourself and understanding others you will gain insight into the motivators and drivers that affect your own behavior and that
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Web Site Design
...business world, it is imperative that every business and organization has a presence on the World Wide Web. Creating a viable web site requires a set of readily attainable skills and techniques.
This intensive class will take you from the basic concepts of web site interaction with the World Wide Web through design and then deployment of a web site. Several types of sites will be
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Word 2003 Level I
...ide you with the basic concepts required to produce basic business documents.
Course Objective: You will create, edit, and enhance standard business documents using Microsoft Office Word 2003.
Who Should Attend: Persons with a basic understanding of Microsoft Windows who need to learn how to use Microsoft Word 2003 to create, edit, format, lay out, and print standard business documents
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Word 2003 Level II
...ills that you need to create a wide range of standardized business documents. If you use Microsoft Office Word 2003 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. To do so, you can customize and automate the way Microsoft Word 2003 works for you, and you can improve the quality of your work by enhancing your documents with
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Word 2003 Level III
... Microsoft Office Word 2003 to create and format typical business documents. But you need to work on more complex documents. In this course, you will learn how to use Word to create, manage, revise, and distribute long documents, forms, and Web pages.
Course Objective: You will create, manage, revise, and distribute long documents, forms, and Web pages.
Who Should Attend: This course was
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Workflow Modeling and State Machines
...licting requirements regarding workflow the sequencing of business operations. Workflow modeling is an effective way to illustrate these differences and to develop a consensus amongst stakeholders during follow-up interviews or JAD Sessions. Workflow modeling is also a key activity during process improvement, because the techniques provide an effective means of analyzing existing workflow and
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From IAPS
IT Security: Management Briefing


...le and why some policies fail.
* Explain the need for business continuity plans.
* Explain the need for disaster recovery plans and different methods of implementing disaster recovery.
* Explain the need for continual user awareness training.
IAPS can customize security training to achieve specific organizational objectives. We offer briefings and hands-on workshops for system
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From Corporate Education Group
Access 2003 Level I
...at using a relational database program can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include working with tables to create and maintain records, locate records, and produce reports based on the information in the database. It also provides the fundamental knowledge and techniques needed to advance to more technical Access
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Access 2003 Level IV
...XML and other type applications, and how to automate your business processes by using VBA code.
Course Objective:
You will be introduced to the advanced features of the Access application and also the VBA programming language.
Target Student:
Access 2003: Level 4 is for students who have a thorough understanding of the basic and advanced user features of the Access program, and are
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Design For Six Sigma (Manufacturing)
Design for Six Sigma training is targeted towards helping teams develop and design new products that meet the requirements of both the customer and the business.
Additional Course Requirements
Laptop computer-computers must be equipped with Microsoft Office
Minitab Software (Which is not included in the price of the course.)
The student needs Minitab version 14.
The student version does
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Design For Six Sigma Service
Design for Six Sigma training is targeted towards helping teams develop and design new services and processes that meet the requirements of both the customer and the business.
Additional Course Requirements
Laptop computer-computers must be equipped with Microsoft Office
Minitab Software (Which is not included in the price of the course.)
The student needs Minitab version 14.
The student
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Lean Six Sigma Green Belt
... the ability to apply those tools and statistics to solve business problems and support Black Belts. Attendees are expected to come to the class with a project to work on over the course of the training, because having a project ensures the participants are thinking about how they might be able to apply the topic in question. They are also given time during class to apply the tools and
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Management Planning The Bridge Between Strategic Direction and Project Implementation
An essential part of a leader/manager s role is to translate corporate strategic direction into objectives and tactics. Management planning is a natural precursor to launching project teams or deploying strategic goals through a business unit or department, to ensure management efforts fully support the execution of leadership direction. Management planning employs tools and methodologies to
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Introduction to GIS Technologies
...erse ways GIS may be applied to solve problems and inform business processes
Knowing the major geospatial initiatives and organizations that are shaping the role of GIS in society
Getting hands on exposure to spatial data for visualization, query, and analysis
Exploring web-based tools and Internet sites pertinent to the technology
Who Should Attend
This course provides a broad
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Jakarta Struts
...esentation logic through actions, form beans, validators, business and persistence JavaBeans, and Tiles.
The course software also includes an optional overlay of workspace and project files to support use of the Eclipse IDE in the classroom.
What you will Learn:
Use Struts actions and action mappings to take control of HTTP requests/responses.
Manage HTML form input and output
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Java Servlets
...ssible. The course introduces JavaBeans as a standard for business and data objects that can be shared among servlets and JSPs, and develops techniques for sharing such objects at session scope or by request forwarding. Finally, students learn how to implement filters to adapt existing servlets by pre- and post-processing the request and response.
Prerequisites Java programming experience
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Managing a Business Process Project
...business analysts with a systematic process design methodology. It merges the disciplines of BPM with Project Management enabling effective and rapid change across organizational boundaries. This simple, repeatable methodology includes universal PM and BPM-specific techniques, guidelines and tools. A hands-on workshop provides materials and practical exercises covering the four major phases of
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Principles of Business Process Management
...Business Process Management curriculum and is required for BUCEC BPM certification. It provides an overview and discussion of the principles, concepts and techniques required to transform your business from a traditional, functional organization to a process-centric organization. The course introduces a systematic approach for the day-to day monitoring, measuring and managing your company s
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Leading with Values
This workshop will show you how to develop a code of ethics/shared values statement via a proven, interactive process and embed these shared ethical values into the decision-making process and culture of organizations. These new skills will teach you to translate these values into desired actions and behaviors and to export these values to your customers so that your organization becomes the
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Project Scope Management
This course will provide students with the skills and knowledge required to accurately define project scope, create a Work Breakdown Structure (WBS) that details all work components, and learn the elements involved in scope verification and scope control. Scope planning is the most important phase in any project because effective scope planning ensures an understanding of the business case. It
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Advanced Java Programming
...a RMI as a way of distributing Java objects in a separate business tier; and JDBC for the persistence tier. Upon completion of the course, you will be prepared to build distributed Java applications and to pursue JFC, RMI, or JDBC in greater depth.
What you will learn:
Make effective use of Java generic types. Write multi-threaded Java applications. Use the Reflection API for
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Analysis and Design of Business Processes
...business analysts with an introduction to the skills and techniques required to design new processes or to redesign and improve existing processes. It is a required course for certification as a BUCEC BPM Professional. This course focuses on identifying opportunities for process improvement and presents the process analysis, modeling and design techniques and tools required to improve
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Architecting, Designing and Managing a Process-Centric Organization
...Professional. This course focuses on the development of a business process architecture ? a high level depiction of the value chains and core business processes within your organization. It covers the use of effective performance measures, and the use of business process frameworks to rapidly develop your processes. The course describes a systematic approach for identifying and managing
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Developing Java Web Services
...e the motivation for developing and using Web services in business software.
Describe the Web services architecture.
Describe common scenarios for Web-service implementation and client-side use.
Describe the Java Web services architecture and the requirements of J2EE 1.4.
Understand the importance of SOAP to the Web services architecture.
Read, understand and write SOAP messages.
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Getting Our Message Across Strategies for More Effective and Confident Public Speaking
... at an awards banquet, or delivering a keynote address to business and community leaders, this 2 day course will give you new confidence, strategies and practical tips for approaching the often dreaded public speaking assignment. It will cover both the cognitive side of presentations organizing your thoughts and information and the physical dimension enlisting your voice and other physical
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Object and Data Modeling Workshop
... Project failures or cost overruns can often be traced to Business Requirements documentation that is incomplete, inconsistent or ambiguous. Object and data modeling address all three issues:
Complete documentation is ensured through model-driven interview techniques that ensure that all the right questions get asked.
Consistent documentation is obtained through modeling techniques that
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Project Management Earned Value Management Systems & Methods (EVMS)
This course will introduce you to the concepts of Performance Measurement using Earned Value Systems. Earned Value Management is a technique used to quantitatively assess the real progress of a project by understanding the work that was completed, the time taken to complete it, and the actual costs or effort to complete the work. You will learn the fundamental tools and techniques for every day
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Aligning Your Workforce to Organizational Goals
Successful organizations know what separates them from their competitors-it is their ability to purposefully connect their workforce with business goals. Don't forfeit your personal effectiveness, or your organization's by overlooking how organizational alignment drives superior results. Move from valued contributor to strategic thinker by learning to use a flexible methodology and tools for
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PRINCE2 Foundation
... overrun budgets, and poor quality outputs plague today s business units every day. Worse yet, most of the business benefits these projects were undertaken to achieve are never realized. The reasons for these failures are numerous but with a common thread -- the projects lack a structured approach to project management.
PRINCE2 offers a structured approach for effective project management
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Iterative Development and the Business Analyst
...e coding begins. To work effectively in this environment, Business Analysts and Project Managers need to be familiar with the fundamentals of this approach and their roles in producing key deliverables, managing risk and estimating resources for an iterative project.
This course covers everything the Business Analyst needs to know to work effectively within a team employing iterative
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Planning, Implementing, & Managing a Microsoft SharePoint Products and Technologies 2003
Technology Course: Planning, Implementing, & Managing a Microsoft SharePoint Products and Technologies 2003 (MSC2012)
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Time Management Survival Skills
Managing your time effectively is the key to increasing your productivity by working on the priorities that give you the highest payoff. This course will teach practical skills you can apply to increase your productivity and accomplish your goals by using time efficiently, eliminating interruptions and time-wasters, getting and staying organized, and managing your multiple priorities.
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Advanced IT Project Management
With the increasing focus on common failures in IT projects, senior IT project mangers are increasingly under the spotlight to deliver value to their firms, more rapidly than ever before. This course helps IT project managers gain control of their environment by increasing their understanding of project business cases, newer development methodologies, and outsourcing.
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Commercializing New Products and Services Rapidity and Results
The commercialization of new products and services is critical to the future success of all industries, but especially so in today s global economy. Not only are new products essential to future profits, but also the commercialization of new products and services is one way to successfully maintain your prices, and to defend and differentiate your business. Participants in this workshop will learn
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Consulting Inside Your Organization
People at all levels of the organization often are asked to use their knowledge and skills to facilitate change or improvement, but they do not have direct control over how those changes are implemented. Consulting is the process of recommending actions without having formal authority to put those actions into place. This seminar explores the consulting process, based primarily on Peter Block s
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Enhancing Trust in the Workplace
Trust is critical in achieving results with people. Increased trust leads to more motivation, creativity, innovation - and ultimately, increased productivity and greater work satisfaction. This program introduces participants to the cutting-edge, easy-to-understand Reina Trust & Betrayal Model along with tools, skills and methods that support building and sustaining trust.
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Managing Meetings for Results
11 million meetings occur in the United States each day and many of them are ineffective. Yet, we continue to meet because of the promise of an effective meeting: shared knowledge, robust problem-solving, sound decision-making, clear action-planning, and commitment to results. This workshop will help you plan and manage business meetings that achieve target outcomes.
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Customizing Microsoft SharePoint Products and Technologies 2003
This two-day instructor-led course provides students with the knowledge and skills to customize Microsoft Office SharePoint Portal Server 2003. The workshop focuses on Web Parts, security, and the SharePoint Services object model.
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Designing & Implementing OLAP Solutions Using Microsoft SQL Server 2000
This course provides students with the knowledge and skills necessary to design, implement, and deploy OLAP solutions by using Microsoft SQL Server 2000 Analysis Services. There is no MCP exam associated with this course.
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Implementing Replication Using Microsoft SQL Server 2000
Technology Course: Implementing Replication Using Microsoft SQL Server 2000 (MSC2591)
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Gateway Leadership Certificate Program
...e dynamically modified as the modules unfold. The global business environment changes daily and the successful leader must be able to adapt, improvise and employ sound principles to day-to-day management and leadership decisions. The LGP therefore focuses on cultivating each individual?s executive capability by teaching him or her how to think, not what to think.
The Leadership Gateway
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Oracle 9i Data Warehousing Fundamentals
In this course, students study the issues involved in planning, designing, building, populating, and maintaining a successful data warehouse. Students learn the reasons why data warehousing is a compelling decision-support solution in today's business climate.
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Oracle9i DBA Fundamentals II
This course gives the Oracle database administrator (DBA) a firm foundation in fundamental database administrative tasks. Students will examine loading and transporting techniques for databases, and the utilities used to perform these activities. Students are also introduced to networking concepts and configuration parameters, and solutions for common network problems. In hands-on exercises,
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Planning Implementing and Maintaining Microsoft Windows Server 2003 Active Directory Infrastructure
...t an Active Directory service infrastructure based on the business requirements of a fictitious organization.
Lessons
Creating an Active Directory Implementation Plan for Tailspin Toys Implementing the Active Directory Infrastructure for Tailspin Toys
Lab A: Creating the Active Directory Implementation Plan for Tailspin Toys
Lab B: Implementing the Active Directory
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Preparing for the PMP Exam
This course is intended to prepare project managers for the Project Management Professional (PMP ) Certification Exam offered by the Project Management Institute (PMI ). This course will enable you to identify your personal strengths and weaknesses involving mastery of the five Process Groups and nine Knowledge Areas enabling you to develop a personal study program to prepare for the PMP
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Programming a Microsoft SQL Server 2000 Database
This course provides students with the technical skills required to program a database solution by using Microsoft SQL Server 2000. This course helps you prepare for the fol-lowing Microsoft Certified Professional exams: 70-229: Designing and Implementing Databases with Microsoft SQL Server 2000 Enterprise Edition.
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Project Procurement & Contract Management
This course provides students a detailed view of the project procurement and contract management processes. Students are introduced to the procurement solicitation, and contract processes of project management. A systematic approach will aid students in developing an in-depth understanding of procurement and contracting issues from the standpoints of both the buyer and seller of products and
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Project Quality Management
This course focuses on both the management of product quality and the management of the process quality for creating project deliverables. It provides exposure to the tools, techniques, and metrics used to ensure that sufficient product and process quality is achieved. It includes exercises which allow attendees to learn how to plan quality into a project, and determine key metrics to manage
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Querying Microsoft SQL Server 2000 with Transact-SQL
The goal of this course is to provide students with the technical skills required to write basic Transact-SQL queries for Microsoft SQL Server 2000.
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Security
... that will benefit your organization s ability to conduct business securely. Topics include authentication methods, access control, cryptography, public key infrastructure, identifying attacks and vulnerabilities, and wireless network security. This is the primary course you will need to take if your job responsibilities include securing network services, network devices, and network traffic.
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Simulation of Real-World Project Management
This is a dynamic and very interactive project management course. Working with proprietary simulation software and a case study that resolves around an entrepreneurial company, you will be challenged to satisfy the needs to achieve an aggressive time schedule and budget, with limited resources.
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Strategic Alignment of the Project Portfolio
Many organizations lack a common understanding about their projects. This lack of clarity can impede progress toward achieving the organization s goals. This course surveys the popular views of corporate strategy, and equips the project manager with the tools and understanding necessary to keep his or her project on the organizational fast track
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Strategic Marketing Concepts Strategies
This course relates both traditional and new marketing concepts to today s fast-paced, competitive and segmented business environment, with the emphasis on relating marketing theory to practical and effective real-world solutions. Both industrial and consumer situations will be considered with a strong focus on new product/service introduction, and product/service life cycle extension.
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The Business Analyst s Crash Course
...panies and organizations that rely heavily on software in business operations, employ Business Analysts to communicate business needs to software developers. When analysts do not carry out their jobs effectively, the result is incomplete or incorrect requirements -- leading causes of spiraling development costs and project delays.
Learn how to cut costs and delays by improving communication
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Gathering and Documenting User Requirements with Use Cases
...rtifacts, etc.) as the project progresses - starting from Business Use Case sessions that focus on the business context through to those that focus on user-IT interactions. You will also learn advanced techniques (extension, generalized and inclusion Use Cases) that result in requirements documentation that is easy to revise when business rules change.
The clear style and organization of Use
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Women's Institute for Managerial Excellence
In a rapidly changing and increasingly complex and diverse world, our "mental maps" are not always adequate to chart the territory through which we must travel. This seminar, designed and delivered by women, aims to provide not just an informational, but also a transformational learning experience.
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Writing Procedural Documentation
...business and remaining competitive in the workplace requires businesses to constantly enhance or add new products or services. These changes have generated millions of manuals, reports, training and reference materials or other supporting documentation. All too often, this documentation is poorly written, incomplete or outdated. Or sometimes the business hasn t even had time to document
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Business Writing for Results
Communicating in writing is a skill that can greatly enhance your business dealings. With the spread of email as a business communication tool, writing effectively has become even more important. This comprehensive seminar covers the basics of written communication (style, grammar, punctuation) as well as more advanced techniques like the writing persuasively and choosing the best communication
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Certificate in Applied Project Management Evenings
...lass to be practiced within the framework of your current business. This program will identify problems currently faced in business and work to solve them throughout the program. The evening format provides the chance to try techniques without the expense or risk to your company or projects. Real-world projects are the hallmark of our evening certificate program.
Throughout the 24 classes,
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Coaching for Business Results
As the world gets more complex and the rate of change accelerates, organizations must perform at a higher level as do the people they employ. This workshop is not about the annual performance review process. It is about moving coaching, a critical development tool, to the forefront of leadership responsibilities. This workshop is for you if you want to develop your coaching skills as a way to help
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Delivering & Facilitating Effective Training
Effective training demands skillful delivery by a prepared and confident presenter. This 3-day course will increase your power and presence in the training arena and arm you with the tools required to meet and exceed your program objectives. Through the creation if a highly interactive classroom environment, the use of videotaping, feedback from peers and a professional facilitator, this training
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Designing Security for Microsoft Networks
...ng threats, and analyzing security risks in order to meet business requirements for securing computers in a networked environment. The course encourages decision-making skills through an interactive tool that simulates real-life scenarios that the target audience may encounter. You are given the task of collecting the information and sorting through the details to resolve the given security
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Developing a Project Management Office
To compete in the current challenging economic environment, successful organizations are embracing project management as part of their overall strategy to achieve business results. Learn how a properly organized and managed Project Management Office can help your organization to achieve business success.
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Effective Project Scheduling
Understanding a project's schedule requirements and the time-phasing of project tasks is the backbone of effective project management. This course, compliant with the Project Management Institute's PMBOK (2000 Edition), focuses on the importance of developing an accurate, enforceable project schedule. Participants will be guided through project-schedule development theory and implementation by
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Estimating & Managing Project Costs
The first step in successfully managing a project s costs is to have a project budget that realistically reflects the costs for executing the project. This course gives project managers the tools they need to develop reliable cost estimates by assessing necessary project resources, applying one or more cost estimating methods, and adjusting the estimates based on resource availability and project
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Finance & Accounting for Non-Financial Managers
Increasing profits and performance are two of the major responsibilities of every manager. This 3-day course will enable you to communicate confidently using financial data and gain practical insights into the crucial financial measurements used by top management.
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How to Assess & Manage Project Risk
Project managers are critically examining their approach to managing risk. To remain competitive, projects cannot afford to set up contingencies or control measures for every conceivable risk. Rather, project managers must adopt a "graded approach" to managing risk. This course introduces learners to widely accepted risk assessment, management and control practices using tools and techniques.
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How to Design Assessment & Evaluation Tools
What are the most effective and cost efficient methods to identify the training and education needs for an organization? And, how do you ensure these programs are meeting performance outcome expectations? In this course you will learn how to design, administer, and analyze the results of six primary data collection tools. You will also learn how to conduct on-going validation analyses and assess
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Implementing and Administering Security in a Microsoft Windows Server 2003 Network
...works connect to the Internet. Although this presents new business opportunities, it can also cause concerns about security, performance, and manageability.
Lessons
Introduction to Internet Security and Acceleration Server 2004 Installing and Managing ISA Server 2004 Securing a Perimeter Network by Using ISA Server 2004 Publishing Servers on a Perimeter Network Lab A:
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Implementing Supply Chain Management
This course will continue the discussion of Supply Chain Management strategies, focusing on efficiency and cost savings. You will learn how to improve customer service in highly uncertain demand situations, how to deal with Supply uncertainty and demand management, which tools to use to address system-wide sharing of risk among all supply chain partners for mutual benefit, and the need for
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Key Concepts in Instructional Design
The primary goal of an instructional design is to create learning opportunities that lead to long-term, self-sustained performance change by the participants. Research in adult learning has identified specific approaches and principles necessary to engage learners, motivate them to want to learn and develop, and to lay the foundation that leads to personal change.
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Leading & Managing Successful Teams
The art of team leadership involves nurturing individual and group potential, building team dynamics that maximize synergy and creativity, developing team relationships that lead to commitment and dedication, and appropriately empowering people to make the right decisions for the team and the organization.
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Listening to Influence Getting More Out of Conversations
The ability to listen is critically important for your success. But few know how to really listen - to focus, receive, respond to, retain and retrieve vital information. Now get more benefit - and less frustration and disappointment - from business interactions. Learn to bar distraction, increase response and feedback, and remain fully "present." This hands-on workshop takes you beyond listening's
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Managing & Reducing Stress
While some degree of stress is an inevitable reality for everyone, our 21st century pressure-cooker environment finds us working longer and harder than ever before, trying to balance our personal and professional lives, manage our time, and communicate up, down, and across our organization The result? Stress levels have reached endemic proportions a contagious phenomenon impacting our lives
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Managing Microsoft Systems Management Server 2003
This five-day instructor-led course provides students with the knowledge and skills to manage Microsoft Systems Management Server (SMS). Students will learn how to configure SMS components and how to manage the ongoing operations of an SMS infrastructure.
Audience This course is intended for SMS Administrators who are responsible for configuring and managing one or more SMS sites and all
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Managing Project Communication
Managing project communications is one of the most important duties of a project manager. Project managers must keep project owners, team members, management, subcontractors, and others informed of project status, while constantly evaluating where the project is and where it is going. This course helps project managers assess their project communication needs, plan for meeting those needs, and
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Microsoft Windows Server 2003 MCSE Boot Camp
...work Infrastructure Security by Gathering and Analyzing
Business and Technical Requirements
Analyze business requirements for designing security. Considerations include existing
policies and procedures, sensitivity of data, cost, legal requirements, end-user impact,
interoperability, maintainability, scalability, and risk.
Design a framework for designing and implementing security.
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Administering a Microsoft SQL Server 2000 Database
This course provides students with the knowledge and skills required to install, configure, administer, and troubleshoot the client-server database management system of Microsoft SQL Server 2000. Course 2072 is a revision of Course 832, System Administration for Microsoft SQL Server 7.0. The course content is being revised to reflect changes in the product.
At Course Completion At the end of
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Assessing Training & Development Needs to Support Business Goals
...business venture is dependent on the competencies or abilities of employees in reaching their goals. The ability to conduct a high level organization assessment for the purpose of identifying training and development needs is one of the most critical tools in supporting organizational efforts of growth and marketplace adaptability. Here you will learn how to conduct an organizational assessment
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Building High-Performance Teams
There is strength in numbers. That is why effective teams are so powerful in the corporate environment. This course will give you the knowledge, skills, and motivation necessary to build and lead strong teams for meeting corporate goals.
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Business Management Skills for Project Managers
Project managers are in a position to influence the financial performance of their organizations. Project managers also have a need to communicate the value of their projects to senior managers in a common language. This course helps project managers understand common business financial terms, and assess how their projects influence organizational performance.
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From Simply Effective --> Results!
20/20 Focus on Sales

...business. Every business needs new clients to grow. If you need to increase sales, take this 20/20 Challenge to build your business now. As a result, you will have a great quarter and a great year. Ten different challenges will be presented for discussion so you see how to apply each one for results in your unique situation.
Every business must prospect to generate new leads. Every business
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It s a matter of time

Give me 15 minutes I ll improve your people s efficiency and your sales
A century ago, a renowned efficiency expert Ivy Lee, approached Charles Schwab who at the time was President of Bethlehem Steel. Lee said, I can improve your people s efficiency - and your sales if you allow me to spend just 15 minutes with each of your executives. In this class I ll share the results of this offer
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Give your business permission to soar

...est tools to try to take those limiting blinders off your business. The class will focus on an organizing and central intelligence within each of us that can lift us beyond our problems and into a new perspective. Energy Efficiency tools embrace and foster all intelligences mental, emotional and physical, to counter the effects of anxiety, fear and panic on all three levels. Research has
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Grow, Develop, EVOLVE


There is an evolutionary progression which suggests that Growth leads to Development which in turn leads to Evolution. In this 6 week class, we will explore the distinction between growth/or development and evolution. We start with the assertion that people can evolve exponentially not just develop themselves. Indeed, we can alter, redirect or go far beyond what we have designed or planned for our
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Your Perfect Business a Matchless Unique Strategy to customize the elements of your business


...business? Who would work with you? What would you be focused on work-wise? How would you spend your time? Where would you work? How would you work? Who would you be? Who could you become?
Going for and having A Perfect Business is a valid, exciting and do-able target for each of us.
This hands-on six-week class is designed to help you craft and implement your perfect business. Each week
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Who is the Emotional Manager of your Office? It must be you.


There is a global paradigm shift occurring. It s a shift to a more humane cooperative and considerate world. It will be facilitated as people first make a paradigm shift within, shifting from head intelligence to heart intelligence. That is, a shift to more efficient ways to perceive and respond to life s challenges. This shift will not be led by corporations. It will begin with individuals and
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Radical Changes you can make to Reinvent your Business

Complacency is death to any business. We must be vigilant that what we offer clients is fresh, relevant and exciting. If you and your company are on fire, curiosity will bring your clients and prospects back for more. In this class we will explore ten radical changes you can make to reinvent your business in today s marketplace.
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