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Advanced Customer Relationship Management -Part 2
...view of CRM, its components and relevance in a fast-paced business arena. Recommendations:Those students who successfully complete the course will be encouraged to take Part 2 which will be offered in sequence. The advanced-level course will help you master advanced concepts and implementation strategies.
It will also lead to a Completion Certificate in Customer Relationship Management and
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Advanced Customer Relationship Management -Part 2
Introduction to Customer Relationship Management-Part 1
In today`s highly competitive business environment, knowing your customers well and effectively interacting with them is a mission-critical exercise. This emphasis on developing and enhancing customer loyalty has evolved over the years and is now called Customer Relationship Management or CRM. This is an Instructor-Led course.
Introduction to Customer Relationship Management (CRM)-Part 1 In
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