From 123-CBT Computer Based Training
Six Sigma Managing Six Sigma Projects 

In
Managing Six Sigma Projects you will learn This course teaches about management and team support structures for
Six Sigma projects as well as some of the more advanced tools required by those engaged in the quality initiative. Finally, it offers help on implementing Six Sigma and on some leadership strategies for project champions. Learn To Identify effective
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Facilitation The Facilitation Process 

...tion, you will meet with
Janet Porter,
Icon's
Director of
Business Development. Janet frequently assumes the role of a facilitator during product development meetings, so she would like to pass on her knowledge of facilitation to you. Through your questions, you will learn the differences between groups and teams, how to transition between divergent and convergent thinking, and the process you
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Facilitation Facilitating Challenging Situations 

...tion, you will meet with
Janet Porter,
Icon's
Director of
Business Development. Janet has a substantial amount of experience with facilitation that she would like to pass on to you during this conversation. Through your questions, you will learn the sources of conflict in a team setting, the benefits of conflict, how to tell the difference between a debate and an argument, and how to foster
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Virtual Teams The Fundamentals 

...tion, you will meet with
Janet Porter,
Icon's
Director of
Business Development, to discuss virtual teams and their place in the corporate environment. Through your questions, you will discover how virtual teams are more complex than traditional teams, what the main types of virtual teams are, and what benefits can be gained from serving on a virtual team. Unit 2:
Working in an
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Virtual Teams Communicating Effectively 

...tion, you will meet with
Janet Porter,
Icon's
Director of
Business Development. Janet is an experienced member of virtual teams, and she asked for a few minutes to discuss virtual teams with you. Through your questions, you will learn why virtual teams have become so important in the business environment, the roles and norms of virtual teams, and the importance of communication in virtual
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