Instructor Led Business Environment Training Classes in Malaysia
From Human Resources Services
G K Lim's Key Account Management
... used by Fortune 500 companies, adapted to suit the Asian business environment;
40% expert input (or lecture), 60% audience participation (learning by doing);
Each participant receives a comprehensive fact-filled workshop-manual-cum-resource-book for easy on-the-job reference;
Each participant receives zipped folders containing over 50 articles on KAM and selling skills written by various
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G K Lim's Customer Service Excellence Training
... in serving one customer in today's extremely competitive business environment means millions of dollars down the drain.
Your company's customers don't deal with just your company alone; they have hundreds of other suppliers. Whatever excellent service they receive from one becomes a yardstick for their dealing with others, even from totally different industries.
Today, it's corporate
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