Business Leaders Web-based Seminars

Use Customer Service to Win Loyal Clients ...of the widely acclaimed book 'The Service Journey,' helps business leaders differentiate their company through the customer service experience. She teaches you the critical steps to developing a corporate culture founded on delivering a service experience that drives client retention and new sales. Put your competitors on notice as you are going to grab market-share by delighting your  more...

Process Management for IT & Professional Services Firms ...ment consulting firm, works with IT professional services business leaders to implement their process management system as part of their profit growth strategy. She teaches you to identify the areas of your business that are ripe for process management for both cost containment and reduction and the critical steps to implement the plan. Empowered with the knowledge from this eLearning event,  more...

Create A Winning Workplace Culture ...idely acclaimed book 'Winning at Entrepreneurship,' helps business leaders establish a successful, winning culture in the workplace. He teaches you the easy to implement, but powerful strategies that bring out the best in your employees. You'll learn the secrets to motivating employees to perform at levels that will even surprise them. In this webinar, you'll learn how to: Develop an  more...

Profitability Strategies for Service Firms ...Business leaders in service firms are under enormous pressure to find opportunities to reduce costs. While you have already undergone a round of cost-cutting, the cuts did not produce the expected results to the bottom-line. The company is relying on you to create cost reduction strategies without damaging the brand, but you've exhausted every strategy in your arsenal. You need help! Tom  more...

Lead People, Not Companies ...al now more than ever to lead your company. But what many business leaders don t recognize is that you can t lead a company you lead people. Your employees are the ones who can bring about financial change in your organization. In other words, you need to stop paying lip service to your team and build a people-centric culture. Billy Arcement, author of Searching for Success and 30-year  more...

Turn Tradeshow Leads Into Sales ...tant amount of money, time, and resources in trade shows. Business leaders hold sales and marketing departments accountable and responsible for generating a return on the investment made in trade shows. With marketing dollars being finite and marketing investment being heavily scrutinized, it is more important now than ever to drive revenue results out of the trade show. In this webinar,  more...

Align Vision, Mission, and Strategy to Reach Your Goals ...and author of '100 Quick Tips for Business Success' helps business leaders develop their vision -- and just as important, implement it successfully. He teaches you the process of creating a vision that provides clear direction for both you and your organization leading to peak performance. With John's teachings, you will be prepared to create a vision with - and for - your group making your  more...

Successful Trade Show Strategies In A Down Economy ...Show Marketing' and a 25-year trade show expert, empowers business leaders by providing them with a methodology to select the trade shows that provide the best return on investment. Recognizing that your marketing dollars are tight, he presents strategies that allow you to exhibit powerfully within budget, and without damaging your brand. In this webinar, you will learn how to: Determine  more...

Accountability versus Blame This webinar is about being more effective in your responsibility to someone else. Accountable individuals have the ability to manage others, are great collaborators and have a willingness to cultivate enthusiasm. Does this sound like you? If not, then be sure to attend this session. Do your employees have the motivation to achieve what you want? Does achievement make difference in the success of  more...

Customer Service Strategies to Increase Revenue ... The Complete Guide to Ultimate Customer Service, teaches business leaders to see through the lens of their customer. She helps you make the critical, cost-effective changes to your business to create customer loyalty even when you're operating on a tight budget. Teri presents revenue-generating, WOW! customer service strategies that help you leverage your customer portfolio. In this  more...

How to Create Successful Strategic Marketing Alliances ...30-year strategic alliance development expert, works with business leaders to reach more prospects through the development of key marketing partnerships. She teaches you the process for identifying, evaluating, and selecting synergistic marketing partners that align with your business needs. Ann presents the secrets to developing a long-term, mutually beneficial strategic alliance partnership.  more...

How to Grow Profits In a Recession ...ur Bottom-Line The economic squeeze has conditioned most business leaders to operate in reactive mode to ensure survival but this approach jeopardizes the future of the company. For your company to remain profitable now, and in the future, you need to become proactive so that you make prudent decisions not knee-jerk reactions. John Myrna, author of '100 Quick Tips for Business Success' and  more...

Critical Thinking for Business Leaders How Outcome Based Thinking Can Change Your Results The higher you climb up the leadership ladder, the more important 'conceptual skills' are to your ability to drive organizational success. Leaders who possess conceptual thinking skills can leverage critical thinking and problem solving techniques that produce faster, better results. Those that continue to approach issues the same old way are  more...

Use Customer Service to Win Loyal Clients ...of the widely acclaimed book 'The Service Journey,' helps business leaders differentiate their company through the customer service experience. She teaches you the critical steps to developing a corporate culture founded on delivering a service experience that drives client retention and new sales. Put your competitors on notice as you are going to grab market-share by delighting your  more...

Software Development for Business Executives ...d Wharton MBA, bridges the gap between IT departments and business leaders. He teaches you what to ask your team so you can make informed, educated decisions on software development projects. He shows you how to effectively work with the IT team to ensure the project is completed accurately, on-time, and within specifications. In this webinar, you will learn to: Ask the critical  more...

Leadership Strategies for Turbulent Times ...perience as a former Fortune 500 senior executive to help business leaders challenge the status quo and position their company for success. She helps clients develop business strategies to enhance their presence in today s marketplace and ensures their ability to execute it successfully. You will learn how to take a fresh and thorough look at your strategy, challenge your working assumptions,  more...

How to Develop a Strategic Plan That Works For You ...LLC and Principal with Mercer HR, has taught thousands of business leaders how to develop the right strategic plan for their company. He presents a collaborative process for developing a strategic plan that generates buy-in and commitment by all key managers. He teaches you the crucial elements that every plan must have and provides you with the tools necessary to implement it. You ll learn how  more...

Create A Winning Workplace Culture ...idely acclaimed book 'Winning at Entrepreneurship,' helps business leaders establish a successful, winning culture in the workplace. He teaches you the easy to implement, but powerful strategies that bring out the best in your employees. You'll learn the secrets to motivating employees to perform at levels that will even surprise them. In this webinar, you'll learn how to: Develop an  more...

Create A Winning Workplace Culture ...idely acclaimed book 'Winning at Entrepreneurship,' helps business leaders establish a successful, winning culture in the workplace. He teaches you the easy to implement, but powerful strategies that bring out the best in your employees. You'll learn the secrets to motivating employees to perform at levels that will even surprise them. In this webinar, you'll learn how to: Develop an  more...

Use Customer Service to Win Loyal Clients ...of the widely acclaimed book 'The Service Journey,' helps business leaders differentiate their company through the customer service experience. She teaches you the critical steps to developing a corporate culture founded on delivering a service experience that drives client retention and new sales. Put your competitors on notice as you are going to grab market-share by delighting your  more...

Predictive Analytics for Business Leaders ...tment will be secure. With more than 30 years of global business leadership experience, Jack Howe is an expert at differentiating among several financial metrics, including EBITDA (earnings before interest, taxes, depreciation, and amortization), SGR (Sustainable Growth Rate), and GAAP (Generally Accepted Accounting Principles). In this webinar, you ll discover: Which metrics drive the  more...

Help Your Employees Get Healthy, While Reducing Costs and Increasing Profits ...costs. Frank Hone, author of 'Why Healthcare Matters: How Business Leaders Can Drive Transformational Change,' teaches business leaders how to reduce company healthcare costs by improving employee health. You ll learn a process for creating a culture of health among your employees so they willingly take personal responsibility and action to improve their health. As a result of their active  more...

Help Your Employees Get Healthy, While Reducing Costs and Increasing Profits ...costs. Frank Hone, author of 'Why Healthcare Matters: How Business Leaders Can Drive Transformational Change,' teaches business leaders how to reduce company healthcare costs by improving employee health. You ll learn a process for creating a culture of health among your employees so they willingly take personal responsibility and action to improve their health. As a result of their active  more...