Instructor Led Business Process Management Training - Training Resources

Managing Your IT Projects Successfully - Information Technology Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and compelling manner. Set realistic measurable objectives and estimate project costs and schedules using proven techniques. Develop work breakdown structures and establish an effective project control and monitoring process.  more...

Advanced Business and Financial Modeling Using Excel - Finance and Accounting Improve their modeling skills using excel 2007. Boost productivity by practicing hands-on advanced Excel tools. Become skilled at VBA and MACROS to automate and manage tasks efficiently. Develop dynamic and interactive business models. Enhance business reporting and charting skills.  more...

Re-engineering Your Organization A Road Map to Business Process Improvement - Quality and Productivity Understand the terminology and benefits of re-engineering. Distinguish between analysis from a functional view and a process view. Build an understanding of the approach and techniques to apply when processes need to be re-engineered. Maximize customer satisfaction by matching process design to customer needs. Redesign workflow and structure successfully within the business.  more...

Contract Administration Understanding and Implementing Contractual Obligations - Contracts and Projects Identify administration tools and roles of the contract administrator. Recognize the main contractual provisions and appreciate their effects on the implementation and management of future contracts. Understand the importance of knowing contractual terms and conditions. Review techniques for solving problems as well as partnering with contractors. Discuss ways of using lessons learned.  more...

Resolving Contractual Claims - Contracts and Projects Identify and avoid causes for contractual claims and change orders. Recognize the different types of claims and how to prevent and/ or deal with each type. Understand the different approaches to claims handling including alternative dispute resolution (ADR) and litigation. Practice and discuss, through a project, all aspects of handling and resolving contractual claims and change orders.  more...

Managing Project Teams - Contracts and Projects Understand how organizational structures influence projects. Develop an understanding of the various relationships that must be simultaneously managed by a project manager. Demonstrate the construction of project logic models. Describe the resources that may be required for the successful completion of a project. Practice general management skills needed to get the best team and lead them  more...

Simplification of Work Processes and Procedures for Quality By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work  more...

Business Process Management Training Business processes are the production lines of the new economy. When they fail us, our products and services fail our customers, and our business fails its stakeholders. The more organisations change, the more they must concern themselves with their stakeholder relationships, and the design and management of their processes so that organisations, people and technologies have a common business  more...