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From 123-CBT Computer Based Training
Customer Relationship Management CRM
...tecture - Technical Structure of SAP CRM - SAP CRM From a Business View o CRM Basics - Business Partners - Products and Product Catalogs - SAP CRM Organizational Model - Customer Interaction Management - Marketing Planning & Campaign Management Unit 2: SAP CRM Applications 1.5 - 2 hours o Internet Sales - What is Internet Selling? - Features of Internet Sales o Telesales (Customer
more...
Customer Relationship Management CRM
...tecture - Technical Structure of SAP CRM - SAP CRM From a Business View o CRM Basics - Business Partners - Products and Product Catalogs - SAP CRM Organizational Model - Customer Interaction Management - Marketing Planning & Campaign Management Unit 2: SAP CRM Applications 1.5 - 2 hours o Internet Sales - What is Internet Selling? - Features of Internet Sales o Telesales (Customer
more...
