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From 123-CBT Computer Based Training
Strategic Approaches to Workforce Planning and Employment HRCI SPHR

...ources (SPHR)
In order to remain competitive in the business world, organizations must ensure that they employ the right people in the right numbers at the right time. Workforce planning and employment involves the processes of planning, developing, implementing, administering, and ongoing evaluation of recruiting and hiring to ensure that the workforce will meet the organization's
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Strategic Approaches to Workforce Planning and Employment HRCI SPHR
Workplace Ethics

...nduct in business. The perceived lack of integrity in the business world, and the lack of concern for the consumer at that time, heightened demands for businesses to develop a stronger focus on ethics in business. This course considers the concept of ethics and its role in today's corporate culture. It looks at the impact of business ethics on both the individual and the organization and covers
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Managing Projects within Organizations

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Project-based operations have become the norm in today's business world. In essence, almost every work effort is a project, from constructing a new building to designing and delivering a new information management system. As projects become the primary method for getting things done and effecting organizational change, it is crucial to choose a good and proven method for managing projects.
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Pursuing Successful Lifelong Learning

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Today's successful individual understands that the business world is constantly changing the way people work and the way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a worker and learner for the 21st
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Preventing Fraud Abuse

...-up government regulations and tough anti-fraud laws, the business world has come a long way in cracking down on fraud. However, there is still great need for employees at all levels of business to be vigilant in their efforts to detect, report, and prevent fraud and abuse of all kinds. This course provides an introduction to the concepts surrounding fraud and abuse in the business setting. You
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Getting Ready to Coach

...s productivity and competitiveness. In a rapidly changing business world, coaching can also help employees adjust and adapt their skill sets. Coaching is about encouraging, confronting, challenging, questioning, as well as consistently respecting and supporting coachees in developing and achieving their goals. This course introduces the skills you need to be an effective coach, including
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Approaches to Risk Management

Approaches to Risk Management
Whether you are investing in stocks, deciding what to eat, hiring an assistant, or merging corporate divisions, you're making decisions based on evaluating risks and benefits. When you need to make a difficult business decision, knowing the numbers can provide a clearer picture of your upside and downside. As an executive in today's explosive business world,
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Overview of Project Mgmt PRINCE2 2009-aligned

...ject-based operations have become a key factor in today's business world. The importance of choosing a well planned and proven method for managing projects is a challenge for organizations across the board. If you think about it, almost every work effort is a project, from constructing a new building within a university campus to designing and delivering a new line of technology products. As
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Receiving Feedback and Criticism

...motions involved is an essential skill for success in the business world. People in an organization need to be able to receive corrective feedback effectively, whether from someone in authority, a direct report, or a peer. Doing so allows you to better understand your colleagues' concerns, calm potentially heated exchanges, and solve issues efficiently. This course starts by exploring the
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Introduction to Information Security

Introduction to Information Security
To give an overview of information security in the business world.
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From Online Training Directory
Advanced Business Spanish


This course has been specially designed for students with a good command of the Spanish language who desire to apply their knowledge of the language to the business world.
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Advanced Business Spanish
Brilliant Business Writing and Communication


...to change all that. Designed explicitly for people in the business world, this course guides students through the principles and practices of effective communication.
Students learn about writing approaches, grammar, clarity, precision, style, and more, while also understanding the relationship between writing, spoken communications, and overall business relations. Practical lessons draw from
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The Entrepreneurship Certificate in Marketing Mastery Program
...rts. This is one of the toughest feats to pull off in the business world and we take pride in being able to assemble a key group of experts to give you the insightful feedback you need to polish your presentation skills. Not only will you potentially be given an opportunity to pitch your venture to an esteemed panel of experts, if you present a winning pitch, you will earn a private talk with
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Basics of Organizational Communication
... the most important determining factor for success in the business world. This course is a must for those wishing to become effective communicators. Content Includes such topics as a verbal and non-verbal communication, persuasion, conflict and anger, and listening. User is given 1 year access to this course.
Organizational Communications Communication is the most important determining factor
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Speak Smart: - Oral Grammar
Grammar glitches, ranging from glaring to subtle, cause a speaker to sound uneducated because listeners generalize an overall lack of knowledge when hearing such mistakes.
Welcome to Speak Smart: - Oral Grammar Grammar glitches, ranging from glaring to subtle, cause a speaker to sound uneducated because listeners generalize an overall lack of knowledge when hearing such mistakes. This program
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From 123-CBT Computer Based Training
The Telecommunications Industry Overview Version 2
...unications industry is an essential element of the modern business world. It is also one of the most volatile. Plagued by regulatory discord and economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of rapidly developing technology, this goal has
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The Telecommunications Industry Overview Version 2
Attracting Motivating and Retaining Technical Professionals
... our financially competitive and technologically advanced business world, technical professionals are in great demand. Managers need to find ways to attract top-performing technical employees and keep them once they're on the job. In fact, surveys show that managers list attracting, motivating, and retaining these technical professionals as one of their most challenging tasks. This course is
more...
Overview of Project Managing a PRINCE2-aligned Project
...business world. In essence, almost every work effort is a project, from constructing a new building to designing and delivering a new information management system. As projects become the primary method for getting things done and effecting organisational change, it is crucial to choose a good and proven method for managing projects.
This course introduces you to project management
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Performance Metrics for an Inbound Call Center
... center environment typifies the active, fast pace of the business world. In this hectic environment, is there time to consider how things are being done? There should be. As the call center industry slowly transforms into a customer management industry, the impetus will be on call center managers to ensure customers receive the best service possible. But where do you look to analyze
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The Customer Service Agent in Action
...portant role that customer service agents play in today's business world.This course is designed to help CSAs understand their essential functions as well as the context and importance of their work. Increasingly, CSAs are responsible for managing customer relationships. Their jobs have evolved from simple processing of customer service requests to more complex nurturing of the customer,
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Six Sigma Reducing Variation to Improve Quality
...tion from what the customer wants, may be inherent in the business world, yet by employing the principles of Six Sigma, the standard of 99.9997 perfection is within your grasp. It's just a matter of learning--and employing--those principles. In "Six Sigma: Reducing Variation to Improve Quality," you'll do just that. You'll begin by gaining a basic understanding of what variation is--why and
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From Corexcel
Introduction to Business Statistics


The online course, Introduction to Business Statistics, covers the role statistics plays in the business world. Increasing your ability to collect, organize, and analyze data will help you make more effective decisions. Also, you will learn techniques that can help any manager who is responsible for accounting, sales, management, marketing, or other business functions.
Target Audience: This
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From SCMZone Network
SAP ABAP4 online Practice Tests
According to industry experts and the SAP official website, when you are SAP certified, you join a distinguished community of experts recognized throughout the business world.
We help you in achieving this goal through our Online Practice Tests at http://www. scmzone. org . It is absolutely FREE to try the demo version. No registration is required. You can simply enter your email address and
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From Serebra Learning Corporation
Overview of Business Process Management
...business world, competition is tough. Organizations are under a great deal of pressure to become more productive and more efficient while developing new, innovative products and services more rapidly than ever before. Management is demanding improved quality, reduced costs, and increased productivity with fewer resources. How can organizations respond to these pressures while remaining
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The Telecommunications Industry Overview Version 2
...unications industry is an essential element of the modern business world. It is also one of the most volatile. Plagued by regulatory discord and economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of rapidly developing technology, this goal has
more...
Telecommunications Industry Overview Version 1
...ustry stands as one of the most essential elements of the business world. It is also one of the most volatile. Plagued by regulatory discord and economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of rapidly developing technology, this goal has
more...
Performance Metrics for an Inbound Call Center
... center environment typifies the active, fast pace of the business world. In this hectic environment, is there time to consider how things are being done? There should be. As the call center industry slowly transforms into a customer management industry, the impetus will be on call center managers to ensure customers receive the best service possible. But where do you look to analyze
more...
The Customer Service Agent in Action
...portant role that customer service agents play in today's business world. This course is designed to help CSAs understand their essential functions as well as the context and importance of their work. Increasingly, CSAs are responsible for managing customer relationships. Their jobs have evolved from simple processing of customer service requests to more complex nurturing of the customer,
more...
Consulting with the Internal Client Simulation
...al consultants have become more and more prevalent in the business world today. Rather than hiring an outside firm, many companies are building their own internal consulting units. These units are faster, cheaper, and more connected to the projects they manage. Internal consultants within these units must have strong communication, research, diagnostic, and presentation skills. In this
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Effective Telephone Techniques
This course provides the learner with critical information about making a good impression when communicating over the telephone. It emphasizes the importance of good telephone etiquette, offers tips for building trust over the telephone, and discusses important non-verbal actions that are present in most telephone interactions. Additionally, it helps the learner make the most out of technology
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Ratios Averages and Graphs
Whether tracking profitability or portraying the rate of inventory consumption, knowledge of ratios and averages is indispensable in the business world. Using real-world scenarios, this course explains the concepts of ratio, proportion, and how to compare different kinds of numbers; and discusses simple, weighted, and moving averages. Anyone who needs to apply basic math skills to business
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Successful Lifelong Learning
...business world is constantly changing the way people work and the way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a worker and learner for the 21st century, then this course is for you. Find out how lifelong
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Optimizing Email at Work
...business world, e-mail is used to do everything from processing orders to supplying information. Because of the limitations of telephone communication when people who are very busy or sometimes in different time zones work together, e-mail use is on the rise in U.S. E-mail offers a plenitude of new opportunities for business, but understanding how to properly use it is essential in order to
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The Emotionally Intelligent Leader
Putting emotional intelligence to work is an emerging trend in corporate leadership. Developing the best talents in executives, managers, and others throughout the organization has become vital to corporate success. As a leader, you cannot rely upon your intellectual knowledge. You must have the interpersonal competence that comes with emotional intelligence. This course will guide you in
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Attracting Motivating and Retaining Technical Professionals
... our financially competitive and technologically advanced business world, technical professionals are in great demand. Managers need to find ways to attract top-performing technical employees and keep them once they're on the job. In fact, surveys show that managers list attracting, motivating, and retaining these technical professionals as one of their most challenging tasks. This course is
more...
Strategic Approaches to Workforce Planning and Employment HRCI SPHR
...business world, organizations must ensure that they employ the right people in the right numbers at the right time. Workforce planning and employment involves the processes of planning, developing, implementing, administering, and ongoing evaluation of recruiting and hiring to ensure that the workforce will meet the organization's strategic goals and objectives. This course prepares learners
more...
Overview to Effective Business Communication
Calvin Coolidge said, "No one ever listened themselves out of a job." Furthermore, you could say that "No one ever communicated themselves out of a job." Understanding business communication is foundational to being an effective administrative support professional. Learn about the business communication process and techniques for effective communication such as listening effectively and sending
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Globalization and Our Changing World
Globalization has become a foundation for most major corporations. This course provides you with a "big picture" view of globalization. You will be introduced to the trends that have opened the doors to a global economy and the factors that drive corporate globalization. You will also learn about the major trade agreements that pave the road to global commerce. Executives, managers, supervisors,
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Six Sigma Reducing Variation to Improve Quality
...tion from what the customer wants, may be inherent in the business world, yet by employing the principles of Six Sigma, the standard of 99.9997 perfection is within your grasp. It's just a matter of learning--and employing--those principles. In "Six Sigma: Reducing Variation to Improve Quality," you'll do just that. You'll begin by gaining a basic understanding of what variation is--why and
more...
Leadership in Six Sigma
...business world, but there is no prescriptive process for planning and launching a Six Sigma initiative. Each business must learn to call upon the strengths and abilities of its diverse professionals, from executives to highly trained technical specialists. What are the roles of each in the Six Sigma process? What planning should take place to launch their efforts? How can you tell whether your
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Introduction to information security
To give an overview of information security in the business world Business users requiring an introduction to information security best practices
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Windmaster Case Study 1: The 3 Phases of Strategic Planning


Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions.
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Windmaster Case Study 2: Industry Analysis


...business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines the role analysis plays in strategic planning and
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Windmaster Case Study 3: Company Analysis


...business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course introduces you to company analysis and explains its aim of
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Windmaster Case Study 4: Portfolio Analysis


...business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course introduces you to portfolio analysis as means of reviewing an
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Analysis Question Bank


Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions.
more...
Windmaster Case Study 5: Identifying Strategic Options


...business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course takes you onto the second stage of strategic planning, choice,
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Windmaster Case Study 6: Evaluating Strategic Options


...business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines evaluation and selection, the final critical steps of
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Choice Question Bank


Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions.
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Windmaster Case Study 7: Strategy Implementation


...business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines the issues involved in implementing a strategy and its
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Implementation Question Bank


Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions.
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Apply the 4 Phase Process: First Pacific Case Study


...business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines how the theories and principles of strategic analysis
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Project Management Fundamentals
...business world has grown to an extent where you need to deliver the best products and services in order to sustain your business. To meet the demands of modern businesses, you need to prioritize the projects in hand, ensure smooth project execution, and develop quality products in the stipulated time and within the allocated budget. To achieve these goals, you must use the latest project
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From Global Innovative Campus
Introduction to Business Statistics
This course will introduce you to the importance of statistics in the business world. Statistics is the science of collecting, organizing, and analyzing data in order to make more effective decisions. Understanding statistical techniques can help any manager responsible for marketing, management, accounting, sales, or other business functions.
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Introduction to Critical Thinking
This course is an introduction to the importance of critical thinking in the business world. Critical thinking is an intellectual model for reasoning through issues to reach well-founded conclusions about them. Asking questions is at the heart of critical thinking.
This program is designed to help learners define and identify critical thinking and reasoning skills and develop those skills.
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From Knowledge Matters LLC
Project Managment Professional PMP






... Project-based operations have become the norm in today's business world. In essence, almost every work effort is a project, from constructing a new building to designing and delivering a new information management system. As projects become the primary method for getting things done and effecting organizational change, it is crucial to choose a good and proven method for managing projects.
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From JED New Media inc.
Your Image Coach







Synopsis
Have you ever felt a invisiblea at work, as if no one listens to your ideas or takes them seriously? Do you wish that you could express yourself better to your manager, supervisor, team members, or customers? Are you lacking confidence and poise? Do you know how to manage the image you present in business situations? Projecting a confident and highly professional image involves
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From TheAcademy. com
International Business Etiquette
Whether you're an occasional or frequent traveler or part of an international business team, the etiquette information discussed in this course will help you communicate effectively with colleagues and clients across cultures. The course focuses on eight countries that are either major players or relatively untapped markets in the business world. For each country, you'll learn Business
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From Medical Tourism Training, Inc
Introduction to Medical Tourism
The Introduction to Medical Tourism includes exercises and quizzes in addition to an audio track incorporated into a PowerPoint format so that you can listen to our course instructor while viewing the keys points of information as well as photos and images designed to enhance your learning experience.
The course covers five areas of expertise:
1. A definition of a medical tourisma and what
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From Lebanese university , faculty of communication and documentation
training and consultancy
... still studying in school, college or already entered the business world. MEND also offers image and color consultancy to help you in your daily further in your daily life and events. In addition to all of this, MEND helps you acquire media etiquette and guides you through the different aspects of the field. With MEND, we help you in MODULATION, learn the ETIQUTTE, know the NORMS and enhance
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From Coaching Ourselves
How Global Should Our Firm Be
Author: Karl Moore
Author: George Yip
We hear a great deal about globalization these days; companies should be global, managers should be global. To really understand how global your firm should be, we must start by understanding the dynamics of the industry you compete in.
In this session participants explore a model developed by George Yip.
You will:
* Use Yipa s model to
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Coaching Others
...hing play such a prominent role in todaya s complex business world?
In Coaching Others, Beverley Patwell explains how coaching can impact all levels of your organization and what qualities you need to coach effectively.
You will:
* Learn what coaching is
* Understand what role it can play in your organization
* Identify key coaching skills
* Appreciate how your
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From PDHengineer. com-Decatur Professional Development, LLC
Engineering Economics - Fundamentals
... finding the most efficient solution to a problem, in the business world, "efficiency" often means the least-cost solution. Engineering Economics provides the tools for determining the most cost-effective alternative in an organized fashion. In this course the student will learn some of the fundamentals of Engineering Economics. This topic is relevant to any engineer who must
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Engineering Economics - Project Analysis
... finding the most efficient solution to a problem, in the business world, "efficiency" often means the least-cost solution. Engineering Economics provides the tools for determining the most cost-effective alternative in an organized fashion. This topic is relevant to any engineer who must consider cost in his or her decisions. In this course the student will apply the fundamentals of
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