Online Buy eLearning - Training Resources

Retail Training - Coordinate merchandise presentation How many times have you found yourself entering a store or walking down an aisle because you felt a drawna towards a window or merchandise display? What is it that makes us walk into one store but past others? The way that merchandise is displayed plays a very powerful role in enticing customers to look at store products and influencing their impulse to buy. Displays can create a visually  more...

Project Procurement Management Simulation For the duration of this simulation, you will be employed as a project manager for RMVE Security, a national provider of residential, corporate, and government property and facility monitoring. In your role as a PM, you will be focusing on the various aspects of procurement. The simulation is based on the SkillSoft series "Project Procurement Management" and includes links to the following  more...

Getting Results through Communication ...here will be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various forms of communication, you'll be able to extend your influence at work even without any recognized authority. This course is designed to help  more...

Managerial Decisions and Capital Budgeting Business decisions involve choosing between alternative courses of action and developing formal plans for future action. This course explains several methods of analysis that can help business managers to choose alternatives that offer the highest rate of return on investment or the greatest reduction in costs. In this course, topics such as capital budgeting and managerial decisions provide you  more...

Strategic Decision Making ...s of work your firm should outsource, whether to lease or buy, and the kinds of projects best kept in-house are matters of crucial concern to any IT manager. At the same time, an array of resource planning and management tools--CRM, ERP, and types of portal technologies--must be closely examined for possible applications that could save money, obtain new customers, or encourage return of  more...

Six Sigma DMAIC Defining the Problem What's your problem? It could be said that this is one way to get to the heart of a matter. Of course, there's a better way. In this course, Six Sigma DMAIC: Defining the Problem, Six Sigma Green Belts and team members are given a systematic, objective, and measurable process for quantifying the challenges facing your organization. In lesson one, "The Project Charter," you'll learn guidelines for  more...

Six Sigma DMAIC Measuring the Process ...umb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely measuring them.  more...

Lean Techniques ...a local furniture store when you see a lamp that you must buy. It's exactly what you've been looking for at the right price. But the lamp model is out of stock and the only one left is the floor sample. Naturally, you inquire about purchasing the sample, but the sales person tells you that the store has a policy of prohibiting this. Why? Wouldn't it make sense to give the customer what he wants  more...

Building Brand Equity ...buy-out occurs, you are sure to see plenty of headlines about the number of subsidiary companies each corporation owns. Here's why: brand equity. It's a fact that each subsidiary of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. Brand equity adds  more...

Phone Skills : Preparing for a Call ...orld the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. Leaving a good impression is as important as making initial contact. This course covers the tactics you can use to steer a call to the conclusion you've planned. It also shows you how important it is to keep your records  more...

Phone Skills : Transferring Calls ...orld the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It encourages consideration of both the caller and your colleague when you take messages in your workplace. It also gives valuable tips and hints on dealing with  more...

Phone Skills : Ending a Call and Following Up ...orld the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. Leaving a good impression is as important as making initial contact. This course covers the tactics you can use to steer a call to the conclusion you've planned. It also shows you how important it is to keep your records  more...

Phone Skills : Taking and Leaving Phone Messages ...orld the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you identify what makes an effective phone message and give you guidance on giving and taking messages that people can act on successfully. It will  more...

Phone Skills : Giving & Getting Information by Phone ...orld the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you to prepare to give or receive information by phone and give you some practical tips and hints for communicating information well. It will help  more...

Phone Skills : Negotiating on the Phone ...orld the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well for concluding negotiations on the phone. It will help you stay in control and get results when you're negotiating, through effective preparation and good  more...

Phone Skills : Cold Calling & Selling by Phone ...orld the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you stay in control and get results when you're cold calling or selling over the phone, through effective preparation and good communication skills.  more...

Phone Skills : Handling Angry Callers ...orld the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you stay in control and reduce your stress levels when you're dealing with angry callers over the phone, through effective communication skills. You  more...

Phone Skills : Making Difficult Calls ...orld the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you stay in control and get results when you're making those difficult calls - through effective preparation and good communication skills. It  more...

Phone Skills : Essential Phone Communication Skills ...orld the phone dominates business communications. You can buy, sell, research new markets, provide quality customer service and make impressions that last using the telephone. This course will help you use the phone naturally and well. It will help you to prepare for phone calls both physically and mentally by polishing your telephone persona, relaxing and focusing on success. It emphasises the  more...

e-Business Part 8: Supply Chain Management and e-Procurement It examines supply-chain management and the changes needed to create Internet-enabled supply-chain management, establish business-business relationships and electronic procurement.  more...

Certificate in Introduction to Computers ...buy computers and what to look for How to look after your computer and carry out basic operations How to use Windows commands How to produce documents in MS Word How to use email to communicate with other people How to use the internet, search for information and download from the NET How to use chat rooms safely Target Audience: This programme is designed for  more...