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Writing that Sells Writing that sells is an art. Writing isna ™t just about stringing words together or simply getting the grammar right. Ita ™s about building relationships, achieving goals, developing and sharing new ideas, connecting with clientsa ™ needs, and...the list goes on. Writing that Sells delivers tips and techniques that can grow your business and enhance your image.  more...

Before You Hit Send How to Write Business-Friendly Emails That Create Emotional Connections and Leave Customers Saying WOW ...f amazing emails from some Zappos, JetBlue Airlines, Best Buy, and QVC. What You Need to Know Before You Send Your Next Email to a Customer 5 grammar gaffes that rob your company of credibility The NUMBER 1 complaint consumers have about email customer service Why ita ™s important for your email to do more than just answer the customera ™s questions Never send an  more...

Sales Coaching for Contact Center Managers How many sales have slipped away because your Agents have not received effective sales coaching? Coaching sales skills is different than dealing with call quality standards. Learn the secrets to becoming a successful contact center sales coach. This webinar is designed specifically for a call center environment. As a result, these techniques can be applied immediately within your contact  more...

Online Training for SAP QM with 6years Real Time Expert Quality Management Introduction a QM Introduction a Overview of Quality Management a Features and Benefits of SAP QM a Main Functions of QM Functional Consultant Quality Management Tables/ Tcode a Important QM Tables a List of SAP QM Transaction Codes 1 a List of SAP QM Transaction Codes 2 QM in Logistics a Introducing QM in Procurement a Control Key for Quality  more...

Secrets to Delivering Presentations That Win Business ...e key presentation techniques that lead your prospects to buy from you Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your audience  more...

Advanced Customer Service Planning for Services Firms ...or the competition. Not only don't dissatisfied customers buy other services from you, they don't provide referrals either and they tell others not to do business with you either. All of this can be avoided with a customer service plan aligned with the desires of your clients. Susan Hoekstra, customer service strategist and author of the widely-acclaimed book 'The Service Journey,' helps  more...

Customer Service for a Social Media World ...ction isn't just about keeping clients. Satisfied clients buy more services, provide references, and serve as a referral. How do you create client delight? Susan Hoekstra, customer service strategist and author of the widely acclaimed book 'The Service Journey,' helps companies deliver customer service experiences to drive retention and growth. She teaches you how to get inside the mind of your  more...

Create A Winning Workplace Culture ...s Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the thrill of winning as part of your profit growth plan. Raj  more...

How to Sell Consulting Services to the Federal Government ...hat the federal government wants learn how to get them to buy from you. David J. Alexander has spent 3 decades winning multi-million dollar federal contracts and helps his consulting clients do the same. He teaches you the myths and realities of doing business with the federal government and the nuances of this lucrative market. From positioning your business, to leveraging a GSA schedule and  more...

Secrets to Delivering Presentations That Win Business ...e key presentation techniques that lead your prospects to buy from you Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your audience  more...

Sharpen Your Communication Skills to Drive Revenue ... in Your Offering 'Our product is the best but no one is buying it!' It's easy to blame the economy for a product not selling. It's much harder to look in the mirror and question if the problem is how you communicate with prospects. True, the economy is in peril, but people are still buying. How do you differentiate yourself and your product with your prospective buyers and thrive, even in a  more...

Investing In A Recession Buy, Sell, Or Do Nothing? ...ss? Do I put my dollars in a savings account and earn 2%? Buy, sell, or do nothing? For most people, there are more investment questions than answers, but inaction now can be worse than making a bad investment. Retirement may be delayed College portfolios may be in jeopardy You need some sound advice from an experienced investment guru to capitalize on the present opportunity. Wade W. Slome,  more...

Pricing Strategies for Profitable Growth ...n a Service Business 'If I price it too high, they won t buy. If I price it too low, we barely break even.' The yin and yang pricing debate has been a staple in business since the beginning of time. When you are operating a service company, it is very easy to price yourself right out of business if you don t know all of the factors that affect profitability. Although competitive pricing is  more...

Create A Synergistic Executive Team to Drive Profits Leverage Your Leadership Team for Peak Performance Your executive leadership team holds the secret formula for business success in tough times. But is this critical team operating at its true potential? Probably not. From back-biting, to conflicting perspectives, to uncooperative attitudes, the executive leaders of your company may not be performing optimally and their success determines yours.  more...

The Renegade Approach to Consultative Selling ...uccess is being able to separate those prospects ready to buy from those who are not. If you can t identify real prospects, you re wasting precious selling time and won t generate the income you desire. Andy Miller has taught thousands of sales people around the world how to identify those prospects who are ready to buy. In his renegade approach to consultative selling, Andy teaches you how to  more...

Secrets to Delivering Presentations That Win Business ...e key presentation techniques that lead your prospects to buy from you Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your audience  more...

Secrets to Delivering Presentations That Win Business ...e key presentation techniques that lead your prospects to buy from you Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your audience  more...

How to Close More Sales by Shortening Your Sales Cycle ...the sales process to get your prospects more motivated to buy and buy now. Motivated prospects take action while prospects lacking in motivation find it easy to delay or avoid closing. The Key to a Motivated Prospect Compelling Reasons The Power of Compelling Reasons The Rule of Ratios How Moving Slower Gets You to Closing More Quickly. The Inoffensive Close Easily Close Any  more...

Develop A Marketing Plan to Retain and Grow Your Customer Base ...Buying Habits You've heard it before. It's much more costly to find a new customer than to expand the buying relationship with an existing one. While the concept is not new or revolutionary, most companies don't know what drives their customers to buy, and what else they can sell them. Worse yet, they leave the door wide-open for their competitors to steal their customers. Leveraging your  more...

Investing In A Recession Buy, Sell, Or Do Nothing? ...ss? Do I put my dollars in a savings account and earn 2%? Buy, sell, or do nothing? For most people, there are more investment questions than answers, but inaction now can be worse than making a bad investment. Retirement may be delayed College portfolios may be in jeopardy You need some sound advice from an experienced investment guru to capitalize on the present opportunity. Wade W. Slome,  more...

Lead Generation Techniques in a Slow Economy ...Buying, But Are They Buying From You? Media is bombarding us with stories of economic doom and gloom, but everywhere you look there is proof that people are spending money! Football stadiums are still packed every Sunday, stores are full of shoppers and restaurants are full of patrons. People are being pickier with how they spend their money. Your challenge is how to get them to select you-not  more...

Become An Effective Solution Sales Person ...s can learn product information easily enough on the web. Buyers expect sales people to formulate solutions to their problems, not push their wares. Yet, many sales people say they are solution sales people, but can only say the words. They still push product. Does this sound like your team? If it does, you are probably not happy with your sales or your income. How do you change the approach,  more...

Powerful Secrets to Keep Your Sale Moving ...ith your prospects Business is tough. Budgets are tight. Buyers are scared. How do you get clients comfortable enough to buy from you? In the current market where dollars are scarce and clients are wary of new commitments, getting precious time in front of a prospect is extremely valuable. You want to have to make the most of that opportunity. You don t want to inadvertently make any mistakes  more...

Leverage Buyer Styles to Win More Sales ...t, helps sales professionals to understand what motivates buyers to buy and from whom. He teaches the drivers behind the 4-buyer styles four-buyer styles you encounter when selling within seconds of meeting them. Andy works with sales professionals to master this all too often missing ingredient from their sales arsenal to close more...faster. In this webinar, you will discover: Techniques to  more...

How to Develop a Strategic Plan That Works For You ...ve process for developing a strategic plan that generates buy-in and commitment by all key managers. He teaches you the crucial elements that every plan must have and provides you with the tools necessary to implement it. You ll learn how to craft a clear strategic plan and the best way to communicate it to your employees. In this webinar, you ll discover: The secrets to developing the  more...

Create A Winning Workplace Culture ...s Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the thrill of winning as part of your profit growth plan. Raj  more...

Create A Winning Workplace Culture ...s Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the thrill of winning as part of your profit growth plan. Raj  more...

Migrating from a Product Sales Person to a Solution Sales Person ...gh on the web. They don't need a sales person for that. Buyers expect sales people to formulate solutions to their problems, not push their wares. Yet, many sales people say they are solution sales people, but can only say the words. They still push product. Does this sound like you? If it does, you are probably not happy with your sales or your income. How do you change your approach,  more...

Create a Sticky Lead Nurturing Process ...ction will continue. Your leads have taken control of the buying process. They decide when or if to raise their hands based on information they find valuable. With sales cycles lengthening, more interactions and higher credibility are required. If nurturing programs are off key, your investment in lead generation can be wasted. Ardath Albee, author of the upcoming book, E-Marketing Strategies  more...

How to Sell Consulting Services to the Federal Government ...hat the federal government wants learn how to get them to buy from you. David J. Alexander has spent 3 decades winning multi-million dollar federal contracts and helps his consulting clients do the same. He teaches you the myths and realities of doing business with the federal government and the nuances of this lucrative market. From positioning your business, to leveraging a GSA schedule and  more...

Recession Proof Your Business ...go beyond that by leveraging disruptive events to get the buy in they need to drive transformational change will raise their organization s performance to world class. The Webinar is presented from the professional perspective of 25 years of forensic accounting and 30 plus years of global business acumen. We start by looking at our own business or book of business, and once it is recession  more...

Customer Service for a Social Media World ...ction isn't just about keeping clients. Satisfied clients buy more services, provide references, and serve as a referral. How do you create client delight? Susan Hoekstra, customer service strategist and author of the widely acclaimed book 'The Service Journey,' helps companies deliver customer service experiences to drive retention and growth. She teaches you how to get inside the mind of your  more...

Powerful Follow-up Techniques That Drive Prospects to Buy Sales Tactics to Unclog Your Sales Funnel Low closing ratios on outstanding proposals is one of the biggest issues plaguing sales organizations large and small. Most salespeople simply don't know how often to contact prospects, or what to do or say when they do contact them. They end up doing the same things their competitors do, with increased pressure to reduce price to close sales. David  more...

Find Buyers Who Are Ready to Buy Now! ...to Identify the Trigger Events That Motivate Prospects to Buy 'I have lot of business in my pipeline, but very few deals are closing.' Adding prospects to a sales pipeline is easy but if they aren t ready to buy, you ll waste precious time that could be better spent pursuing accounts that are ready to sign. Although the economy is in strife, people are still buying. The key is to identify  more...

Are You Missing the Mark In These Magic Moments In Sales? ...talling Out On You Business is tough. Budgets are tight. Buyers are scared. How do you get clients comfortable enough to buy from you? In the current market where dollars are scarce and clients are wary of new commitments, getting precious time in front of a prospect is extremely valuable. You want to have to make the most of that opportunity. You don t want to inadvertently make any mistakes  more...