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From Serebra Learning Corporation
Progressing through the Complex Sale on-line e-learning cbt (computer based) ...the whole organization. So it's not surprising that these buying decisions are made by those at the top. But getting to these decision-makers isn't easy, which is why selling at an executive level is a more complex operation that requires all the resources of the highly skilled salesperson. This course is directed at supplying those resources. Salespeople who are tasked with selling at an more...
Preparing for the Executive-level Sale Simulation on-line e-learning cbt (computer based) You are a regional account representative with DME Corporation, a national direct mail service provider. Your company has recently made a large investment toward the goal of becoming a "one-stop" shop with its new Fulfillment Division. You are charged with selling the new fulfillment service to your existing client base, as well as prospecting for new accounts. As you begin preparing to sell the more...
Progressing through the Complex Sale Simulation on-line e-learning cbt (computer based) ...nd of three in this series, you have gained access to the buying influences at MicroGalaxy, an electronic component supply company, which is evaluating the possibility of outsourcing its fulfillment function. However, because of their strong emphasis on customer service and turnaround times, they are being very cautious as they evaluate a solution. Your goal is to convince them that outsourcing more...
Planning Your Field Sales Approach on-line e-learning cbt (computer based) ... the course are detailed descriptions of the six customer buying roles a field salesperson typically encounters and tips for working effectively with each. This course demonstrates how to generate effective account profiles, emphasizing the information needed for effective field sales pre-call planning. Finally, the course offers tips for managing time, territory, and paperwork in ways that more...
Sales Buyer Behaviors on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd The Selling Process: Buyers Behaviors, is the second of sixteen courses in this curriculum. After the completion of this course you will be able to identify the criteria that influence buying decisions and identify the seven typical buyer behaviors in a sales interaction. The PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize more...
Sales Written Communications on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...e buyer of the Seller's merits and of the benefits of buying from him or her. Written Communications highlights the reasons for and benefits of writing a sales proposal. sellers become familiar with the twelve components that constitute a good proposal, as well as the guidelines for developing written communication that is clear, concise, and easy to read. New and experienced sales more...
Sales Closing the Sale on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Concluding the Sale: Closing the Sale, is the fourteenth of sixteen courses in this curriculum. After the completion of this course you will be able to identify the buying signals that tell you when to close the sale and close a sale using a three-stage approach. The PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line more...
Preparing for Outbound Sales Calls on-line e-learning cbt (computer based) ...les approach, the structure of this approach, and the six buying roles. The course outlines the steps involved in precall planning, including recognizing call types, creating call objectives and a call opening, and preparing the account profile. The course also covers the strategies for questioning and listening that you can use in account profiling and provides strategies for avoiding common more...
Completing Outbound Sales Calls on-line e-learning cbt (computer based) You might have heard the saying, "it ain't over 'til it's over." This is especially true with inside sales calls. To be a successful inside sales consultant, you need to know how to keep your customer's attention all the way through the close of the sale. In this course, you will learn strategies for contacting the decision maker and for dealing with gatekeepers. You will learn the steps involved more...
Preparing for Inbound Sales Calls on-line e-learning cbt (computer based) ...les approach, the structure of this approach, and the six buying roles. The course outlines the steps involved in maintaining a superior level of call readiness, including recognizing call types, creating call objectives and a taking-control statement, and preparing the account profiler. The course also covers the strategies for questioning and listening that you can use in account profiling more...
Completing Inbound Sales Calls on-line e-learning cbt (computer based) Everything you do in an inbound sales call leads up to the completion of the sale. A successful inside sales consultant knows how to keep a customer's attention all the way through the close of the sale. In this course, you will learn the process for assessing a sales opportunity, the four factors used to qualify a sales opportunity, and strategies for qualifying a sales opportunity. You will also more...
Project IT Management Simulation - The Early Stages on-line e-learning cbt (computer based) ...es to increase its customer base. To further simplify the buying process, American Auto has recently embraced the idea of upgrading its web site's virtual showroom to allow for online purchasing of vehicles for national delivery. With the new web site, a customer will be able to choose the year, model, and options of their new vehicle and then purchase their vehicle without ever having to set more...
Project IT Management Simulation - Design to Rollout on-line e-learning cbt (computer based) ...us increase in its customer base. To further simplify the buying process, American Auto has recently embraced the idea of upgrading its web site's virtual showroom to allow for online purchasing of vehicles for national delivery. With the new web site, a customer will be able to choose the year, model, and options of their new vehicle and then purchase their vehicle without ever having to set more...
International Communications Simulation on-line e-learning cbt (computer based) In this simulation, you will be employed as a Divisional Merchandise Manager (DMM) of home audio and video electronics for Everson and Macombre, the parent company of two thriving retail chains one a department store, the other a members-only warehouse for bulk goods and specialty products. In your role as DMM, you will oversee the activities of a sizable buying staff and manage purchasing more...
Strategic Decision Making on-line e-learning cbt (computer based) The field of IT management continues to evolve as new methodologies and technologies are made available and adopted by the marketplace at large. Deciding what kinds of work your firm should outsource, whether to lease or buy, and the kinds of projects best kept in-house are matters of crucial concern to any IT manager. At the same time, an array of resource planning and management tools--CRM, ERPmore...
Strategic IT Planning Simulation on-line e-learning cbt (computer based) For the duration of this simulation, you will assume the role of Senior IT Manager (north-east region) of Easton National Bank. As a new hire, you will face lingering legacy issues and a senior management staff that is increasingly skeptical of IT value in light of costly expenditures that have yielded little return on investment. This simulation is based on the SkillSoft series "Strategic IT more...
mySAP EBP 3 0 Overview on-line e-learning cbt (computer based) ...Buying will introduce the trainee to Supplier Relationship Management, and introduce him to the most important features of mySAP EBP 3.0, Enterprise Buyer Professional to purchase goods and services directly from his desk. The course will commence by providing an overview of the possible procurement structure of a company, continuing right through the selection of articles to be purchased to more...
Sales Skills: Effectively Closing a Sale on-line e-learning cbt (computer based) In Sales Skills: Effectively Closing a Sale you will learn how to focus on clients' key issues when speaking to them why product demonstrations are beneficial and why it is important to speak with satisfied clients. You will also learn how to recognize buying signals how to respond to resistance and what to do if a sales meeting becomes uncomfortable. In addition you will learn when to close more...
From 123-CBT Computer Based Training
Sales Skills Prospecting Addressing Needs on-line e-learning cbt (computer based)cd rom ...t you should know about your clients' decision-making and buying practices. Unit 2: Discovering Your Clients (0.5 - 1 hour) Define prospecting in terms of sales. Perform four specific actions before you begin prospecting. Know what to do when researching potential clients. Apply the guidelines of the more...
Sales Skills Gaining Customer Commitment on-line e-learning cbt (computer based)cd rom ... actions you must complete before a client will commit to buying. Simulation Overview: In this simulation, you will meet with Jack Sullivan, Icon's Regional Vice President of Sales. Through your questions and his answers, you will learn about the process of selling, why it is important to acquire written consent from a client, and the benefits of more...
Sales Skills Effectively Closing a Sale on-line e-learning cbt (computer based)cd rom ...h satisfied clients. You will also learn how to recognize buying signals, how to respond to resistance, and what to do if a sales meeting becomes uncomfortable. In addition, you will learn when to close during a sales call, some common closing techniques, and how to follow up with clients. Learn To Identify a client's key issues and complete a key-issues more...
Competitive Intelligence Implementing a Competitive Intelligence System on-line e-learning cbt (computer based)cd rom ...th are Project Managers and members of Icon's centralized Buying Center. Susan, the newest member of the management staff, knows very little about Competitive Intelligence while Dean, a seasoned veteran, is skeptical of Competitive Intelligence's applicable uses to Icon. Your goal is to thoroughly explain CI to Susan and outline the benefits CI has to offer to Dean who believes Competitive more...
mySAP EBP 3 0 Overview Self Service Desktop Buying on-line e-learning cbt (computer based)cd rom ...Buying will introduce the trainee to Supplier Relationship Management, and introduce him to the most important features of mySAP EBP 3.0, Enterprise Buyer Professional to purchase goods and services directly from his desk. The course will commence by providing an overview of the possible procurement structure of a company, continuing right through the selection of articles to be purchased to more...
From JED New Media inc.
Buying Advertising on-line e-learning cbt (computer based) Get maximum value from your advertising budget by implementing the tips offered here. Learn some pointers on how to buy advertising in print, radio, television, billboards, transit, and on the Internet. Get all the necessary tools to manage your advertising budget cost-effectively. more...
From Vino 101
Vino 101: An Introduction to Wine on-line e-learning cbt (computer based) ...ino 101 for Consumers provides essential information with buying tips and food and wine pairing suggestions. The Vino 101 wine training course is available for $39.95 USD for an individual (access for 1 year). Both wine training courses are interactive and use video sequences, high resolution photographs, Flash animations, and an extensive wine-related glossary. Interactive remediation more...
From Teach Me IT
Advanced Features of Quicken 2002 Home & Business II on-line e-learning cbt (computer based)study at home ...sed to plan for major life events, such as retirement and buying a home. Further, it teaches users how to customize the application interface and manage data files. After completing this course, the user will be able to: Identify methods to save money Plan taxes and savings using Quicken tax planning and saving tools Create budgets and forecasts Track accounts receivables, payables, and more...


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