Instructor Led Buying Signals Training Classes
From Interpersonal Development
Consultative Selling


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Common objections
Three steps to overcome the objection
Buying signals
Closing techniques
Module 5: Managing Difficult Situations
Four types of situations
Three steps to defuse the situation
Managing feelings
Problem solving skills
Follow Up and Reinforcement
Participants will complete an Action Plan during the course. The plan applies the learning to selling situations. It will include
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