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Foundations for Business Execution Foundations for Business Execution Have you ever sat in a meeting where your boss described a "new initiative" that was going to transform your business unit, only to see the initiative fizzle and die a few weeks later? Do you have big plans and long-term goals that never come to pass because you get so bogged down with day-to-day activities? When management announces "new plans" to  more...

Creating and Analyzing an Operating Budget Creating and Analyzing an Operating Budget Working without a well thought-out operating budget can be compared to playing Pin the Tail on the Donkey. Although a company might know the direction in which it wants or needs to go, without a budget it must simply feel around in the dark and hope it comes close to its target. Unfortunately, if a business uses this approach, it will eventually  more...

Introduction to Six Sigma Introduction to Six Sigma When launching General Electric's quality effort in 1995, Jack Welch, the then chairman and legendary champion for the cause of Six Sigma, strongly encouraged his chief employees to become "passionate lunatics" about Six Sigma. Welch's adoption of Six Sigma, and General Electric's ensuing success, greatly contributed to Six Sigma's recognition as a powerful method  more...

Elements of a Cohesive Team Elements of a Cohesive Team Three elements are always present in any effective, cohesive team: open communication, cooperation, and trust. Like the strands of a cord, these elements hold the team together and give it strength. Without these elements, team members will not participate fully in team activities and they won't find true satisfaction in their work. When trust and open  more...

Workplace Conflict Recognizing and Responding to Conflict Workplace Conflict: Recognizing and Responding to Conflict Conflict can have many causes disagreements about who does what, or about how things are done, as well as disagreements related to personality and style. And inevitably, conflicts will arise in the workplace, so it's critical to be able to deal with them successfully. If you avoid conflict that requires quick, decisive action, or if  more...

Managing Projects within Organizations Managing Projects within Organizations PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Project-based operations have become the norm in today's business world. In essence, almost every work effort is a project, from constructing a new building to designing and delivering a new information management system. As  more...

Problem Solving Determining and Building Your Strengths Problem Solving: Determining and Building Your Strengths Achieving your problem-solving goals typically involves applying problem-solving skills and tools through various steps in an established problem-solving process. Whatever you think of your current problem-solving skills, it is always possible to improve upon them, and even to develop new skills. To improve, you first need to assess  more...

Environmental Management Systems EMS Environmental Management Systems (EMS) Historically, companies have managed their own environmental challenges in response to external pressure from government agencies, environmental interest groups, and citizens focusing mainly on regulatory compliance. Today, companies recognize the importance of sound environmental management practices that result in economic gain. The International  more...

Leading a Customer-focused Team Leading a Customer-focused Team The quality of your customer service is in the hands of the people who deliver it. As their leader it's your responsibility to give them the direction, resources, and support they need to succeed.This course shows you how to work with them to create a customer-focused environment that fulfills customers' expectations while still achieving corporate goals. The  more...

Green Business Planning Sustainability Strategies Green Business: Planning Sustainability Strategies Environmental sustainability holds a different meaning for every organization and every individual, and although it's implemented in a multitude of ways across industries, there is little disagreement about the urgency and importance that surrounds it. An organization must be willing to commit a great deal of its resources human,  more...

Getting Ready to Coach Getting Ready to Coach Coaching offers organizations a win-win method for developing their employees. It not only helps individuals reach their potential but also helps the organization improve its productivity and competitiveness. In a rapidly changing business world, coaching can also help employees adjust and adapt their skill sets. Coaching is about encouraging, confronting, challenging,  more...

Achieving Success the Help of a Mentor Achieving Success: the Help of a Mentor Perhaps you want to ask an expert in your field or organization to mentor you. Maybe a manager has offered to guide you up the organization ladder. Or perhaps you're participating in an organizationwide mentoring program. Whatever the case, you'll want to make the most of having a mentor in your corner. In "Achieving Success: the Help of a  more...

Analyzing Your Life Balance Analyzing Your Life Balance Do you fill your life with many activities and then find it's tricky getting a good balance between them? Getting the balance right can provide you with tremendous payback, but where does this balance lie? You want to feel fulfilled and in harmony with yourself and your world. You know finding a balance is good for you, and also impacts positively on your family,  more...

Maintaining Your Life Balance Maintaining Your Life Balance You have the knowledge to assess current work/life balance and overcome internal and external obstacles to achieving balance. You know where you are and where you want to be, but now what? How do you achieve and maintain that balance? How will it be affected by external factors and behaviors? This course will focus on techniques for maintaining work/life  more...

Completing Your Field Sales Approach Completing Your Field Sales Approach What does it take to successfully present valuable solutions and close sales while achieving a sense of accomplishment and trust between you and your customer? Completing Your Field Sales Approach highlights how to present sales solutions and close sales with your customers. Included in the course are steps and tips for overcoming customer objections  more...

Sales Manufacturing TM Sales Production Sales Manufacturing(TM): Sales Production The Sales Manufacturing(TM) model places all the small efforts involved in sales together into a comprehensible system for sales success. The Sales Manufacturing(TM) model represents the framework for building sales processes rooted in the proven best practices of the sales profession. The Sales Manufacturing(TM) machine challenges you to view your  more...

The Profession of Selling The Profession of Selling Consider how the following definitions relate to a successful career in sales: Principle - a rule or code of conduct; Strategy - a careful plan or method especially for achieving an end; and Skill - a developed or acquired ability. These three terms help describe the difference between sales as a profession, and sales as simply a job. "The Profession of Selling"  more...

ITIL reg Overview Certification and Benefits ITIL® Overview: Certification and Benefits It's widely accepted that certification in a particular subject area builds credibility and trust in your work and performance. Obtaining ITIL V3 certification positions you as a highly-regarded asset to your colleagues, organization, and industry. But how do you know exactly what level of certification is right? And what specific areas, whether  more...

Business Performance and Financial Measures in Six Sigma Business Performance and Financial Measures in Six Sigma ASQ Six Sigma Black Belt (SSBB) Six Sigma improvement begins with assessing the current performance of an organization's processes and products, and comparing it with the desired performance. An important part of this assessment is choosing a set of measures that will provide a comprehensive picture of how the company is achieving its  more...

Common Design for Six Sigma Methodologies Common Design for Six Sigma Methodologies ASQ Six Sigma Black Belt (SSBB) Design for Six Sigma (DFSS) is the methodology associated with the design of a process, product, or service, which results in Six Sigma output that satisfies both the external customer and internal business requirements. DFSS is an innovative strategy for the design or redesign of a process, product, or service from  more...

Dealing With Conflict Dealing With Conflict Successful teams are characterized by having a clear direction, trust among team members, effective communication, and the ability to quickly resolve conflict. In the early stages of team development, leaders must set up structures and processes that support the development of these team characteristics. Effective leadership is particularly required during the Storming  more...

The Fundamentals of Globalization Strategies fo Globalization The Fundamentals of Globalization: Strategies fo Globalization Global strategies can range from adapting your standard products or services for local needs to obtaining cost advantages by producing in low-cost bases and selling in the most lucrative markets. Opportunities for achieving competitive advantage abound in the global marketplace. However, you must be able to determine which  more...

HR as Business Partner Managing Talent for Organizational Success HR as Business Partner: Managing Talent for Organizational Success An organization's talent is the key to its success, and HR is perfectly positioned to contribute to that success by optimizing the workforce and engaging employees to use their knowledge, skills, and abilities to support the organization's goals and objectives. This course covers ways in which transformational HR can direct  more...

Dealing with Common Meeting Problems Dealing with Common Meeting Problems Have you ever been in a meeting where conflict got in the way of achieving meeting goals? Where someone dominated the discussion and others didn't contribute at all? Where the discussion wandered and little was accomplished? The human factor can introduce problems in meetings, despite your best preparation and planning endeavors. But you can learn to  more...

ITIL reg 2011 Edition Overview Certification Benefits ITIL® 2011 Edition Overview: Certification & Benefits ITIL It's widely accepted that certification in a particular subject area builds credibility and trust in your work and performance. Obtaining ITIL certification positions you as a highly-regarded asset to your colleagues, organization, and industry. But how do you know exactly what level of certification is right? And what specific  more...

Grammar Mechanics Brush-up This is a 4 week refresher in the mechanics of English grammar. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will refresh your skills for college, on the job,  more...

Spelling Brush-up This course is intended to be a quick brush-up to spelling. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course takes a simple 3 rule approach to spelling that will  more...

Writing Brush-up This course will help refresh you in the basic academic writing structures. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will refresh you in the three basic  more...

Syntax (Sentence Wording) Brush-up This course will help you to polish your sentence wording. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will help you to produce clean, clear and concise  more...

College Essay Brush-up This course will focus on creating an effective college level essay. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will refresh your college essay writing  more...

Punctuation Brush-up This course will refresh your knowledge of the rules and proper use of punctuation. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will help you brush-up on the  more...

Creative Writing Brush-up This course will refresh your creative writing skills. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will refresh you in characterization, plots, symbolism and  more...

Grammar Brush Up Bundle Polish your writing skills to perfection with this pro megaton of seven complete courses for only the price of one Continuing Education class! Complete your course of study in 90 days or less.  more...

Learn How to Write the Kind of Cover Letter That Gets Results A highly effective writing approach that increases the chances of getting your resume reviewed. The main objective of this course is to equip you with a proven method and persuasive writing technique that gets results. The course, ?Learn How to Write a Cover Letter That Gets Results? is designed for individuals who want to get a potential employer to take action and give your resume thoughtful  more...

Manifesting 101: How to Get What You Want w/o Goofing it Up First ! Achieving Life & Livelihood Potential w/Momentum Manifesting 101 (Self Study Course) introduces or reminds us how to have our desires and intentions flow to us in ease, versus chasing them in struggle and frustration. There is a Mechanics of Energy, Spirit, Consciousness, that is at work within and around us, that we have access to for the purposeful design of our dreams come true. The essence of  more...

Manifesting 102: How to Get What You Want w/o Goofing it Up First ! Achieving Life & Livelihood Potential w/Momentum As this 2nd offering in the Manifesting Series continues, the student now sees how energy is formed on purpose and how to use this new knowledge so that it shows in one`s experience. It is as this point, that the students commitment level and trust in themselves will become evident, but a necessary point as one sees the ego`s role in this  more...

Manifesting 103: How to Get What You Want w/o Goofing it Up First ! Achieving Life & Livelihood Potential w/Momentum Manifesting 103 the third and final installment of the Manifesting Series by Susan James, introduces to the student the Mechanics of Desire and from where it begins. Also addressed is the question, if we desire it, how can we manifest it ? The ego plays an important role in this evolving stage of manifesting. It is here that the defining line  more...

Writers at Work: A Review for Professionals - Part III: Achieving Clear, Concise Writing This review will help you develop a clear, concise, and dynamic writing style. This is the third of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take all four courses in sequence, they may also pick and choose the individual courses that suit their needs. Part III of the review  more...

Writers at Work: A Review for Professionals - Part IV: Achieving a Professional Style Develop a readable style and design visually appealing documents. This is the last of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take all four courses in sequence, they may also pick and choose the individual courses that suit their needs. Part IV of the review will help the  more...

Self directed tutorial-Teach Yourself Search Engine Training Strategies in 7 Days With Software The key to generating free, targeted traffic to your web site comes with achieving a top ranking.  more...

Pay Per Click Search Engines-Boost Traffic to your Site The advent of pay-for click search engines now offers you the benefit of instant traffic. Achieving high rankings with the search engines can take as much as 4-6 months with a new site. With pay-per-click search engines people find you immediately after you set up your account and your bidding request is approved.  more...

How To Master Time Management This course is designed to show students how to use the tools of Microsoft Outlook 2002 to manage time. It combines the best of the old and new theories of research of time management. Students will be encouraged to understand their time management challenges and adapt the suggestions to fit their management style/needs. The course is designed to show students how to use the tools of Microsoft  more...

Time Management Using Microsoft Outlook 2002 The course is designed to show students how to use Microsoft Outlook 2002 to plan their time. The scope of the course includes understanding time management theory/philosophy, handling stress, developing a system of organization, identifying priorities, creative problem solving, and timing teamwork. The course is designed to show students how to use the tools of Microsoft Outlook 2002, such as  more...

Valuing Diversity Course description -- This course provides an excellent base for the manager to learn about his or her own beliefs and to see the potential of a diverse workplace. There are tools and techniques to help a supervisor learn to recognize the positive contributions all employees make in achieving the goals of the organization. There are suggestions for modeling and promoting organizational values and  more...

5 Steps to Effective Persuasive Business Communication Get quick results with this proven method and technique. The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed  more...

Efficient Reading: Improving Speed and Comprehension This course encourages the self-development of reading skills for faster, more efficient reading with increased comprehension. Initially, you?ll diagnose your strengths and weaknesses in reading ability through a questionnaire that will show your reading habits as they presently are. You?ll learn to read more efficiently and thus improve your speed and comprehension through procedures applied for  more...

Excellent English: A Writing Review - Part II: Punctuation Get your mechanics and punctuation up to specs under the watchful eye of our expert instructor. This is the second of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity. While it is preferable that students take the courses in sequence, they may also pick and choose the individual courses that suit their needs. Part II  more...

Excellent English: A Writing Review - Part III: Achieving Clear, Concise Writing You will develop a clear, concise, and dynamic writing style that gets the attention of your reader. This is the third of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity. While it is preferable that students take all three courses in sequence, they may also pick and choose the individual courses that suit their  more...

The Power of being Different This course discusses the necessity of being different as a powerful tool toward achieving success. Designed for all types of businesses, including individual entrepreneurs, small business owners, as well as those who want to improve their personal leadership in day-to-day operations, this course provides guidelines toward a changed perception of how to achieve success. Coursework focuses on  more...

Starting A Business?: How To Develop An Effective Business Plan You will learn how to develop, analyze and sell an effective business plan for your company or organization. This is not your ordinary "cook-book" workshop on Business Planning. Dr. Frank Leibold integrates solid business concepts he teaches MBA`s with invaluable tips he has acquired over 40 years of progressive executive business experience. He has developed and evaluated numerous plans, in a  more...

Achieving Successful Copywriting Results in Four Weeks Apply proven techniques and methods to any business writing situation. Designed specifically for beginners or more advanced writers seeking training in the art and craft of copywriting. The course focuses on the formula used to create successful copy. Every aspect of this formula will be explained. Examples will be shown. In addition to regular course material, there will also be assignments  more...

Learn How To Write Effective Persuasive Written Communication Perfect short course for those seeking to persuasively communicate with their audience through written communication. The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to  more...

Search Engine Marketing Strategies for Small Business Operations - Instructor Led ...s "targeted traffic" to their web site. How is this done? By achieving a top ranking in the major search engines, so do not underestimate what good positioning in the search engines can do for you. It has been estimated that up to 80 percent of all web site traffic comes from the major search engines. How do you go about learning the latest techniques and strategies? An expert will show you  more...

Lean Manufacturing Personal Training Library The Lean Manufacturing Library gives one learner access to four core Lean Manufacturing courses: Lean Manufacturing, 5S ™s: Workplace Organization, 8D Problem-Solving, and Mistake-Proof It!. For a comprehensive understanding of the role statistics play in Lean Manufacturing, consider the Manufacturing Statistics Library as well. The Lean Manufacturing course provides a comprehensive  more...

Achieving Solar - An Introductory Guide Learn the fundamentals of today`s solar energy applications for homes and small businesses. Site considerations will be covered, as well as payback and economic considerations for solar energy systems.Student has access for 60 days but may complete the course sooner. Achieving Solar - An Introductory Guide In this online six-module course, you will gain an understanding of the fundamentals of  more...

Building with the Basics: Grammar and Punctuation Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters. Welcome to Building with the Basics: Grammar and Punctuation Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters. Based on a building analogy that anyone can relate to, this workshop is designed with many opportunities  more...

Learn How to Write Persuasive Web-Based Text The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is specific to web-writing and is unique. It is designed specifically for content developers and practitioners who want to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are  more...

Life Cycle Assessment for Designers Learn designers and builders how life cycle assessment can be used in the selection of products and materials. Life Cycle Assessment for Designers In this online course you will gain an understanding of how Life Cycle Assessment (LCA) supports the role of the Interior Designer and other green builders in achieving sustainable interiors, and the importance of LCA in materials selection. You will  more...

Oracle 10g OCA The demand for Oracle technical professionals is growing fast. Experienced or new to the profession you need to know what skills make you more attractive to employers. You will have 1 year access to this course but can complete it as quickly as you like to. Oracle 10g OCA The demand for Oracle technical professionals is growing fast. Experienced or new to the profession you need to know what  more...

Sales Management Strategies & Tactics The course is meant for Sales Managers and Workforce Employees aspiring to be Sales Managers. The course deliberates on how best to use Sales Force resources for achieving significant revenue and profit. Welcome to our Sales Management course This course is meant for those who have either risen to the rank of Sales Managers or have all intentions of raising themselves to this level. The course  more...

Senior Professional In Supply Management (SPSM ®) Certification Program Are you tired of not getting enough opportunities, respect, and money out of your purchasing career? Well, guess what? Nothing will change unless you take action towards becoming a world-class purchasing professional. You can earn your purchasing certification in less than 3 months if you devote more than 4 hours per week to this course of study. Accordingly, 2 hours per week will take  more...

Learn Grammar the Easy Way (Part 1) Designed for people who want to improve their writing by brushing up on the basics of grammar This course is designed for people who want to get a better feel for grammar so that they can strengthen their writing skills. Many times before a person has met you face-to-face, they?ve met you through your words. You may have sent in a cover letter and resume for a job. You may have written a memo  more...

Learn Grammar the Easy Way (Part 2) A continuation of Learn Grammar the Easy Way , this course concentrates common errors in word usage Do you know which sentence in each pair below is correct? The fireworks against the black sky made a dramatic affect. The fireworks against the black sky made a dramatic effect. Neither Bob nor Tom was ready for the test. Neither Bob nor Tom were ready for the test. Its cold. It?s cold. Casey  more...

Excellent English: A Writing Review - Part I, 2, 3 Bundle Purchase our top 3 English Writing Courses at a bundled discount price.  more...

Life Cycle Assessment for Designers Learn designers and builders how life cycle assessment can be used in the selection of products and materials. Life Cycle Assessment for Designers In this online course you will gain an understanding of how Life Cycle Assessment (LCA) supports the role of the Interior Designer and other green builders in achieving sustainable interiors, and the importance of LCA in materials selection. You will  more...

The EcoBroker Certificate Program EcoBroker Environmental Advantage is designed to educate real estate professionals to readily identify and understand various environmental issues as they relate to real estate transactions. Real estate licensees reduce potential liabilities through improved knowledge, understanding, and the ability to provide clients with information and access to technical experts in the field. Licensees who  more...

Problem Performance Improvement It is, of course, not enough to be just aware of problem performance in an organization; a manager needs to know how to improve performance. Most managers will begin with relatively informal approaches to improving performance. This will often take the form of a discussion between the manager and the problem performer in which the manager will want to advise the worker of the problem and then  more...

Communicating for Contacts Although the old adage, "It's not what you know but who you know that counts" is not a firm basis on which to build your career, it is true that your ability to build relationships with influential people both inside and outside of your company has definite benefits. You know the importance of creating a good impression and raising your profile with those who can have a positive impact on your  more...

E-Learning Essentials Part 2 Marketing Your Solution This course covers the aspects of marketing that are essential to marketing an e-learning solution within an organization. It focuses on the required change of organizational mindset to one that supports anytime, anywhere learning. The three important marketing channels are covered - through a champion, culture change and communication plan. The course then looks at each of the key player groups  more...

Oracle Database 10g Administration Workshop II Part 1 This course will teach learners to configure an Oracle database for multilingual applications and distributed database access. Students will also practice various methods of recovering the database, using RMAN, SQL, and Flashback technology. Learn To: Match goals of Oracle Database 10g manageability features with the methods of achieving them. Identify features of the Oracle  more...

Oracle Database 10g New Features for Administrators Part 1 Oracle Database 10g is the first database designed for enterprise grid computing. It is the most flexible and cost-effective way to manage enterprise information. This course covers the new features of Oracle Database 10g that are applicable to database administration. The features include Manageability concepts, Grid computing, enhanced installation features, configuration and performance  more...

IBM AIX--Part 1 Basic Administration Course Overview In this course, you will learn about installing and setting up an IBM/AIX system. You will learn about system administration. Finally, you will learn about methods for optimizing the system. L earn To: Identify the features of AIX and RS/6000. Identify the functions of the AIX system administrator. Identify the hardware requirements for the installation of AIX 4.3.  more...

E-mail Etiquette Writing Effective E-mail Messages E-mail Etiquette: Writing Effective E-mail Messages teaches students how to write effective e-mail messages. The program covers the differences between writing online and traditional paper-based writing, how to achieve your e-mail message objectives, the importance of using correct punctuation, how to construct effective sentences and paragraphs, and how to edit your e-mail messages. The program  more...

Excellence in Service Building Lasting Customer Relationships In Excellence in Service: Building Lasting Customer Relationships, you will learn how to build ongoing customer relationships by identifying and delivering a solid value proposition to your customers. You will then understand how to add value by increasing customer responsiveness, promoting customer knowledge, and developing customer loyalty. You will learn how to build on customer loyalty by  more...

Leadership Development Goal Setting In Leadership Development: Goal Setting, you will develop an understanding of how to set specific and measurable goals. Using your goal setting skills, you will have the opportunity to help employees manage goal achievement, set goals to meet deadlines, and identify strategic goals for the future. Learn To Successfully define a target to be reached.  more...

Value Chain Management Managing a Value Chain Managing a Value Chain focuses on strategic response to the requirements of your value-creating business design and the management of elements of the value chain in order to win competitive advantage. It provides the learner with specific strategies to maximize the flow of products, services and information, and raw materials to the final point of consumption. It covers methods of winning cost  more...

Team Conflict Working in Diversified Teams Team Conflict: Working in Diversified Teams offers the student information for understanding diversity, being part of a diverse team, and resolving conflict in a diverse team. The program covers factors that contribute to team diversity, guidelines for effective communication, and approaches for achieving goals in a diverse team. Learn To Apply guidelines for  more...

Cross-Functional Teams Cross-Functional Team Development Cross-Functional Teams: Cross-Functional Team Development offers the student an overview of the information needed to develop communication, achievement, and synergy tools for cross-functional teams. The program details how to develop time lines and how to make consensus decisions. The program also provides information about encountering and overcoming task achievement challenges, as well as  more...

Achieving Success Without Authority Series The Achieving Success Without Authority Series includes the following courses: Achieving Success Without Authority: Focusing on Results Achieving Success Without Authority: Personal Accountability To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Achieving Success Without Authority Personal Accountability In this course a Achieving Success Without Authority: Personal Accountability a ? you will learn the importance of personal accountability for achieving success. This course teaches you about self-reliance and how you can achieve it through personal accountability. In addition, you will learn how to have effective working relationship, the skills you need for coaching, and the steps to  more...

Achieving Success Without Authority Focusing on Results Achieving Success Without Authority: Focusing on Results emphasizes the importance as well as the actions necessary to stay focused on achieving results. Each employee within an organization must maintain focus on achieving results and the importance it has to the organization. Employees must understand that even without authority they still have influence to the success of company goals.  more...

Managing Generations in the Workplace Understanding the Generations Managing Generations in the Workplace: Understanding the Generations introduces the learner to the four generations found in the workplace today. It then characterizes each generation, accounting for their influences, their value systems, their performance in the workplace, and their generational personalities. Learn To Differentiate between the Boomer generation  more...

Communicating with Power and Confidence Do you want to be an effective and powerful communicator? Do you want to take charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only  more...

Six Sigma--Measurement System Re-analysis Have you ever tried to change your life with a diet or exercise program, only to backslide and lose all the positive changes you made? It's easy to lose sight of the ultimate goal--improved health and fitness--after reaching your goal weight and fitness level. Maintaining positive changes takes just as much effort and vigilance as making the changes initially. Likewise for businesses--the benefits  more...

The Importance of Metrics to Six Sigma In today's business climate, achieving and maintaining a competitive edge demands a continuous effort. Companies need to use key performance indicators and metrics that are critical in deploying Six Sigma?? projects in order to determine how well their processes are really doing and what they can do to maintain high quality. This course examines how these performance metrics generate information  more...

Change Management Properly managing these changes is vital for achieving a successful transformation from how things are to how things should be. Change management plays an important role in any organisation since the task of managing change is not an easy one. When we say managing change we mean to say that making changes in a planned and systemic fashion. With reference to the IT projects we can say the change in  more...