Instructor Led C M M Training Training in Phillipines

Starting a Coffee Shop Business SEMINAR TITLE: Starting a Coffee Shop Business with Barista Training ORGANIZER: BusinessCoach Inc. VENUE: Suite 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila KEY TOPICS: I. Specialty coffee trade globally II. Essentials in coffee business success III. Business plan IV. Coffee business options and profile of investment V. Budget VI. Choosing your location  more...

Basic Supervisory Skills Training OBJECTIVE: By the end of the seminar, you should be able to: understand the logic, concepts, principles and techniques of effective supervision; study and analyze the application of planning, organizing, leading and controlling; use the knowledge/ skills learned to develop and refine plans in solving important organizational problems TARGET PARTICIPANTS: Managers, supervisors, and business  more...

Training the Trainers Seminar-Workshop Introduction Proper training is the most cost effective way to increase productivity and improve your bottom line. Make sure that the people in charge of training your personnel are themselves well trained. Although this program is designed primarily as a basic guide for new trainers, it is also useful for veterans in the profession as a refresher course and to update their skills.  more...

Customer Service Training Improving your customer service is the most economical way of obtaining higher sales. This seminar workshop will train your personnel to strive for a higher level of customer satisfaction.  more...

Training Needs Analysis Good training needs analysis is essential if the organization is to align the skills currently available with those required to meet strategic objectives. If conducted properly, it will also help you to diagnose when training will solve certain problems and issues and when alternative interventions might be needed. This thoroughly practical one-day workshop will help prepare all those involved in  more...

Telephone Etiquette Training The way your staff handles phone calls is critical to your company's success. How well your personnel entertains the call may help close a sale or offend a customer if not done well. This seminar-workshop on telephone communication skills will provide the proper training so that your staff will know what to say and how to say it positively to your valued callers.  more...

World Class Customer Service Providing world class service shouldna ™t be an impossible questa or a personal ordeal. Like an athlete constantly in training, or a musician perfecting an instrument, you need to develop, evaluate, pace, and manage yourself as well as your performance. That means work, but it also means celebrating a job well done. How you feel about yourself and the job you are doinga whether you love it  more...

Train the Trainers Achieve Organizational Excellence; Equip Learning Leaders Today Expectations about training practices and solutions have changed dramatically in the past few years. Organizations regularly redefine the terms success and performance to meet evolving client and employee expectations. At the same time, the number of training options for transferring learning has mushroomed so that e-learning,  more...

You Can Speak with Confidence How often have you admired and envied those who speak before groups with such ease and confidence? Do you find yourself wishing that you had the talent to motivate, persuade, and hold the attention of a group? You can have it. Confident speaking is not strictly for talented naturals or geniuses or loud people. Speaking is for everyone who has a message to impart; a purpose to fulfill, and  more...

Customer Service Professional Course 100: The Customer Service Professional Providing world class service shouldna ™t be an impossible questa or a personal ordeal. Like an athlete constantly in training, or a musician perfecting an instrument, you need to develop, evaluate, pace, and manage yourself as well as your performance. That means work, but it also means celebrating a job well done. How you feel about yourself  more...