Instructor Led C Program Training

IPC-610 An industry-consensus program that includes training and certification, based on the IPC-A-610, is available to your company. This certification will demonstrate your commitment to customer requirements and greatly assists any company dedicated to ISO-9000 or other quality assurance initiatives. IPC-A-610, "The Acceptability of Electronic Assemblies", is the most widely used standard  more...

IPC 7711 - IPC 7721 REWORK AND REPAIR IPC Certification. -- This program teaches industry approved techniques on through hole and surface mount rework, land, conductor, and laminate repair. Skills oriented training program covering a variety of procedures from the IPC-7711 "Rework of Electronic Assemblies" and the IPC-7721 "Repair and Modification of Printed Boards and Electronic Assemblies". TRAINING DONE AT  more...

J-STD-001 HAND SOLDERING - IPC CERTIFICATION -- A comprehensive, hands-on solder training and certification program based on the J-STD-001 book. This course gives companies and individuals all the knowledge they need to increase employee skills and performance. The course includes understanding the workmanship standards found in the J-STD-001 book and a healthy dose of hands-on soldering training.  more...

OSHA 10 Hour Training for General Industry, Denver, CO, Instructor-Led Training The OSHA 10 Hour for General Industry seminar is an introductory training course that teaches workers hazard recognition and safe work practices in accordance with OSHA General Industry Standards, 29 CFR 1910. The 10 Hour Training program is geared for the entry level workers in manufacturing, oil and gas, warehousing, chemical processing, transportation, aviation, etc. The 10 Hour for General  more...

HAZWOPER 8 Hour Refresher, Denver, CO HAZMAT Plans & Programs' 8 Hour HAZWOPER Refresher training course satisfies OSHA's HAZWOPER requirement for eight hours annual training as mandated by OSHA 29 CFR 1920. 120. The focus of this course changes yearly to reflect trends and practices, regulatory updates and timely topics. The 8 Hour Refresher seminar is Instructor-Led and takes place in Denver, Colorado. - - - - - - OSHA  more...

NFPA 70E and Arc Flash Safety, Denver CO Get up-to-date on the upcoming 2012 70E requirement changes for Electrical Safety in the Workplace! The NFPA 70E and Arc Flash Safety course meets or exceeds all OSHA mandated training requirements under 29 CFR 1910 332 for safety related work practices. The program combines lecture and video presentations that deal with all required elements of the OSHAa ™s Electrical Safety-Related Work  more...

Safety Manager Training Course The Safety Manager training course is intended for the entry-level Safety Manager or Facilities Manager who is assigned the duty of overseeing workplace health and safety. This training program will introduce the student to the applicable OSHA standards (Health and Safety Programs, Recordkeeping, etc.) and provide insight on how to achieve or maintain OSHA compliance through effective safety  more...

Oil and Gas 24 Hour Hazard Recognition - Denver, CO The Oil and Gas 24 Hour Hazard Recognition is a 3 day training program held in Denver, Colorado. This course was developed as a helath and safety orientation for the Oil & Gas entry level person and support personnel. The course gives students an overview of pertinent OSHA Construction and General Industry regulations and how they apply to the Oil and Gas Industry. Discussion will concentrate on  more...

CPSM Certification Preparation Course CPSM Certification Equals Results a The CPSM certification tells the world you are a professional in a core function of every organization. Certified Professionals earn 23% more than those without the certification. The Institute for Supply Management stated that a 2. 5% reduction in procurement costs produces the same amount of profit as a 10% increase in sales. We want to help you earn the  more...

CPSM Certification Bridge Exam Preparation Course For those with the Certified Procurement Manager (CPM) designation, this 2-day course prepares participants for success on the Bridge Exam of the Certified Professional in Supply Management offered by the Institute for Supply Management. CPSM Certification Courses - CPSM Bridge Exam 2-Day Review For Bridge Exam a I passed the CPSM Certification Tests in less than 30 days using the  more...

CPSM Exam Prep for Exam 1 - Foundation of Supply Management This 1-day course prepares participants for success on Exam #1 of the Certified Professional in Supply Management Program offered by the Institute for Supply Management. The course covers the foundations of supply management including contracting and negotiation, cost and finance, international business, social responsibility, sourcing, and supplier relationship management. Each of these areas  more...

CPSM Exam Prep for Exam 2 - Effective Supply Management Performance This 1-day course prepares participants for success on Exam #2 of the Certified Professional in Supply Management Program offered by the Institute for Supply Management. The course covers forecasting, logistics, materials and inventory management, organization assessment, planning, product development, project management, and quality. Each of these areas enables effective management of the supply  more...

Customer Service Training Skills This program is custom designed to meet the following business goals: *Exceed customer service expectations *Reduce the number of supervisory transfer goals *Develop professional consistency in leaving voicemails, responding to voicemails, writing email *Develop a customer focused approach to putting customers on hold and transferring calls *Increase opportunities for first point of  more...

Train the Trainer Public Workshop Melville, New York - October 25 and 25, 2011. This interactive workshop is open to the public and is appropriate for both new trainers and trainers who have been in their position for a while but have not completed a formal train the trainer program. The two day program will cover the essentials of training design and classroom delivery. For more information, please send an email to  more...

Train the Trainer Taylor Performance Solutions offers unique and effective programs to support trainers with all levels of experience. We consult with you first on the types of training materials you are currently using and the experience level of your trainers. We custom design a train the trainer program to meet your exact specifications and needs. The final step is an interactive training and coaching session  more...

Yoga Teacher Training - 200 hour Basic Certified Yoga Teacher at the 200 hour level This program is meant for those students who wish to learn yoga and meditation to share with others, or use for their personal growth and healing. Yoga teachers, practitioners in health and helping professions, meditation teachers, spiritual healers, Reiki masters, therapeutic body workers, therapists, as well as those interested in natural self-care  more...

Yoga Teacher Training - 300 hour level For students who wish to assist others in taking control of their own health, manage stress, and improve health with low-cost effective strategies. Yoga teachers, practitioners in health and helping professions, meditation teachers, spiritual healers, Reiki masters, therapeutic body workers, therapists, as well as those considering a second career in health will find this program useful. The  more...

Effective Purchasing Management Seminar DESCRIPTION: A firm which utilizes materials and supplies must effectively manage the purchasing function. Purchasing management considers a lot of factors, such as inventory, inventory costs, availability of supply and quality of suppliers. In order to have an outstanding purchasing operations, an excellent vendor relations, systematic demand, forecasting, and ordering system must be present.  more...

Training the Trainers Seminar-Workshop Introduction Proper training is the most cost effective way to increase productivity and improve your bottom line. Make sure that the people in charge of training your personnel are themselves well trained. Although this program is designed primarily as a basic guide for new trainers, it is also useful for veterans in the profession as a refresher course and to update their skills.  more...

Personality Development Seminar-Workshop Many companies specify having a pleasing personality as an employment requirement because it is indeed a strong asset. Personality development is an essential part of a person's success. How you are perceived by your clients and fellow workers will play a large role in your productivity. This program aims to help an individual maximize available resources to reach a persons full potential through  more...

Competency-Based Salary Structure Design Salary Structure is an unavoidable management activity as employees look forward to understand how their management views and implement the companya ™s compensation and benefits. Linking the Salary Structure to competencies and rewards makes the session even more sensitive to handle. Participants will learn about the elements of a competency-based salary administration program, salary  more...

Supply Chain Management Seminar DESCRIPTION: Supply Chain Management is regarded as a systematic business process that includes functions such as efficient purchasing, inventory, and logistics management. The seminar will focus on how to maintain an adequate supply of goods in the warehouse, while minimizing inventory costs at the same time. It will teach how to forecast demand, and place orders efficiently. The  more...

Aviation Maintenance Management Course AVIATION MAINTENANCE MANAGEMENT FUNDAMENTALS OF AVIATION MAINTENANCE Part 1 a Why We Have To Do Maintenance Thermodynamics Revisited A Saw Blade has Width The Role of the Engineer The Role of the Mechanic Two Types of Maintenance Reliability Redesign Failure Rate Patterns Other Maintenance Considerations Establishing a Maintenance Program Part 2 a Development of Maintenance  more...

Accounting and Finance World Bank Compliant Course PROGRAMME OUTLINE PART 1: A CONCEPTUAL FRAMEWORK: SETTING THE SCENE Day 1: The Accountant and the Accounting Environment Accounting a Defined The Development of a Conceptual Network External Reporting Internal Reporting Types of Business Entity Sole Trader Partnership Limited liability Company Formation of Business Entity Running the Business Accounting Information Meeting  more...

Project Management in Action Managing World Bank Projects Programme for - Project Management in Action: Managing World Bank Projects Leading to Diploma a Postgraduate a in World Bank Project Management Objectives Contents, Concepts and Issues Module 1 - Team Dynamics: Introducing Team leadership Module Duration: 1 Day Module 1 Objectives Contents, Concepts and Issues By the conclusion of the specified learning and development activities,  more...

Oil and Gas Operation for Oil and Gas Non-Technical Staff General Contents, Concepts and Issues 1. Oil and Gas Conceptual and Contextual Exploration - 3-D Seismic - 4-D Seismic - Abstract of title - Acidizing a well - AFE (Authorization For Expenditure) - Annular space - Annulus of a well - Anticline - API gravity - Associate gas - Barrel Standard - Basement rock - BCF (billion cubic feet) - Behind pipe - Biomass - Bleeding core -  more...

Human ResourceTraining and Development Management THE PROGRAMME: Week # Module Title Objectives Contents 1 . Human Resource Planning By the conclusion of the established learning activities, delegate will be able to: a Determine the factors influencing human resource planning a Suggest the importance of human resource planning in organisation management. a Illustrate the significance of effective human resource. a Determine the  more...

Training Needs Analysis Determining Training Needs Seminar Contents, Concepts and Issues - Rationale For and Definition of Training Needs Analysis (TNA) - Organisational Training Needs Analysis - Subsystem Training Needs Analysis -Individual Training Needs Analysis - Approaches, Methods and Techniques of Training Needs Analysis. - Approaches to and Methods of Training Needs Analysis - Approaches to Training Needs Analysis  more...

Training Expenditure or Investment Training Needs Analysis Costing Budgeting For Accelerated Rate of Return Seminar Contents, Concepts and Issues - Organisational Control - Organisational Control Systems - Operational Control - Loading a - Sequencing - - Detailed Scheduling: a) Other control mechanism include: b) Inventory control c) Cost control d) Quality control - Budgeting As an Control Mechanism - Budgeting and the Controlling of  more...

MSc Human Resource Training and Development Management A. Semester 1 A. 1 OBJECTIVES: A. 1. 1 Human Resource and Personnel Management By the conclusion of the established learning activities, delegate will be able to: - Demonstrate understanding of distinction between personal management and human resource management. - Indicate the significant aspects in development of human resource management and personal management. -  more...

The International Oil Gas Executive Development Program Essential Management Commercial Skills for Oil Gas Professionals This practical, intensive 5 day course aims to provide participants with a solid grounding in the principles and practices of business management that are essential when moving from an operational to a more strategic role. Where operational management is about implementing plans with known parameters, strategic management is about exercising judgement in complex environments where there is no a  more...

Geopolitical Risk in Oil Gas 9 - 11 May 2011 Geopolitics has had a profound impact on the level of global oil production and now, at a time when oil prices are regularly setting new records, that impact is more important than ever. This 3-day strategy program explores the political risk in resource rich regions within which Oil & Gas companies plan to explore or already produce in. This program will shed light on how companies can  more...

2nd run in Asia! GEOPOLITICS IN OIL Gas Geopolitics has had a profound impact on the level of global oil production and now, at a time when oil prices are regularly setting new records, that impact is more important than ever. This 3-day strategy program explores the political risk in resource rich regions within which Oil & Gas companies plan to explore or already produce in. This program will shed light on how companies can  more...

Applied Production Logging Cased Hole Production Log Evaluation,Kuala Lumpur, Malaysia a 3rd run in KL About The Course: This two-day program is a comprehensive and up-to-date course covering the new and traditional wireline diagnostic techniques for production log surveillance of cased wells. Dr. Smolena ™s 1996 book, Cased Hole and Production Log Evaluation, plus a loose-leaf workbook, are provided to participants of this program. Participants Will Be Able To: * identify if formation  more...

VSTO Visual Studio Tools for Office using C# Sharp Visual Studio Tools for Office (abbreviated to VSTO, and affectionately known as VSTO) is the application Microsoft want you to use to program within Microsoft Office. If you want to see what the future holds for VBA, find out on this three-day course! This course uses C# as a programming language.  more...

Advanced VBA for Applications If you already know how to program in Access, Excel or Word VBA, maybe it is time to learn about some of the more advanced features of the language. Ever wondered what a class module is? Curious about FileSystemObjects? Now is the time to find out what these things mean! For a full list of course topics, see our website  more...

Advanced Visual Basic for Applications If you already know how to program in Access, Excel or Word VBA, maybe it is time to learn about some of the more advanced features of the language. Ever wondered what a class module is? Curious about FileSystemObjects? Now is the time to find out what these things mean! For a full list of course topics, see our website  more...

Casino Team Building With a fist full of fun money you will enter into the world of gambling where you can chance your hand at blackjack, or have a flutter on the roulette wheel, where nerves of steel are needed to become the ultimate winner. How will the ball land on the roulette wheel? Do you hold or draw on 16 when playing Black Jack? How will the spinner perform at our unique Dice Two Up? At Dragon Team  more...

The Sommelier for a Day Challenge a SOMMELIER FOR A DAYa a Sniff, swirl and slurp your way to better team performance!a We offer highly motivational yet entertaining wine-themed team-building events in exclusive locations in China and Asia. We provide experienced event managers and hosting team who can create a highly memorable, entertaining and motivational experience for the participants. Your staff will be refreshed  more...

Predictive Analytics World, April 25-26, 2012 in Toronto Predictive Analytics World, April 25-26, 2012 in Toronto (www. pawcon. com/ toronto/ 2012) is the business event for predictive analytics professionals, managers and commercial practitioners, covering today's commercial deployment of predictive analytics, across industries and across software vendors. The conference delivers case studies, expertise and resources to achieve two objectives:  more...

Predictive Analytics World, March 4-10, 2012 San Francisco Predictive Analytics World, March 4-10, 2012 in San Francisco (www. pawcon. com/ sanfrancisco) is the business event for predictive analytics professionals, managers and commercial practitioners, covering today's commercial deployment of predictive analytics, across industries and across software vendors. The conference delivers case studies, expertise and resources to achieve two objectives:  more...

Predictive Analytics World for Government Sept 12-13 in Washington DC Predictive Analytics World for Government, Setpember 12-13, 2011, in Washington, DC (pawgov. com), is the first vendor-neutral predictive analytics conference for the government, designed to help agency managers understand how they can apply predictive analytics to more effectively and efficiently accomplish their mission. Predictive Analytics World for Government delivers predictive  more...

Prosci's Change Management Certification Program Based on research with more than 2000 organizations from over 65 countries, Prosci's Three Phase Change Management Process and the Prosci ADKAR Model are two of the most widely used tools for leading change on organizational and individual levels. The Prosci Change Management Certification Program is a application-based full-immersion learning experience. Open enrollment courses are available in  more...

Visual C NET Introduction for Developers You have experience in programming in at least one other object-oriented or object-based programming language. You are now entering the new world of .NET programming, using the C# programming language and the Visual C#.NET integrated development environment inside Visual Studio.NET. This is one in a series of C# programming courses. Upon successful completion of this course, students will be  more...

Intro To Programming ...rogramming language. Learn how to identify and write basic programs using programming constructs, such as variables, constants, functions, and procedures. Where specific illustrations are required, they are presented through pseudo-code. Discuss the features and benefits of several programming languages and describe the qualities of object-oriented programming. Use variables and constants to  more...

Advanced Javascript With Ajax You are familiar with XHTML and basic techniques of JavaScript programming in designing basic web pages. You can make your web pages more dynamic and attractive by providing additional functionality to them. In this course, you will use the advanced techniques in JavaScript programming and Ajax to make your web pages highly functional. Upon successful completion of this course, students will be  more...

Introduction To Programming With C ...n application that will be of use to your clients. In the C Programming: An Introduction course, you will use object-oriented programming principles to write programs in C . Upon successful completion of this course, students will be able to: identify the basic differences between C and C , and compile and execute a simple C program identify the key differences between C and C understand  more...

Microsoft Access 2007 Level 1 Most organizations maintain and manage large amounts of information. One of the most efficient and powerful ways of managing data is by using relational databases. Information can be stored, linked, and managed using a single relational database application and its associated tools. In this course, you will examine the basic database concepts, and create and modify databases and their various  more...

Microsoft Access 2007 Level 2 You have the basic skills needed to work with Microsoft Office Access 2007 databases, including creating and working with Access tables, relationships, queries, forms, and reports. But so far, you have been focusing only on essential database user skills. In this course, you will consider how to maintain data consistency, how to customize database components, and how to share Access data with  more...

Microsoft Office Access 2010 Transition from MS Access 2003 This course is designed for experienced Access users who have worked with the earlier versions of Microsoft Access, ideally Microsoft Access 2003, and who have or are planning to upgrade to Microsoft Access 2010. This course is also designed for students who wish to learn the basic operations of the Microsoft Access Database program to perform their day-to-day responsibilities, and to understand  more...

Microsoft Access Level 1 2010 Most organizations maintain and manage large amounts of information. One of the most efficient and powerful ways of managing data is by using relational databases. Information can be stored, linked, and managed using a single relational database application and its associated tools. In this course, you will examine the basic database concepts, and create and modify databases and their various  more...

AutoCAD Level 1 Success with AutoCAD begins with a solid foundation in the basics. This intensive, hands-on, 2-day course is the first course which equips the student with all of the knowledge and skills necessary for creating a basic 2D drawing. The class is appropriate for all disciplines--architects, engineers, designers, facilities planners, drafters, technicians, and others. It is also appropriate for  more...

Windows 2000 Students will learn basic computer concepts and skills related to IBM and compatible computers. Students will receive a thorough introduction to the domain environment. In addition, they will learn Windows techniques and become acquainted with applications. During this course students will be provided with the information necessary to complete the following objectives: Navigate to information  more...

CWNA - Certified Wireless Network Administrator There will be more than 151,000 wireless hotspots by the year 2005. The wireless network market continues to grow because of the additional productivity that wireless network access brings to any organization, but properly trained and ce CWNA is the foundation level wireless LAN certification for the industry standard CWNP Program, and is your starting point for wireless training and  more...

AutoCAD Expert Level Success with AutoCAD begins with a solid foundation in the basics. knowledge and skills. The class is appropriate for all disciplines--architects, engineers, designers, facilities planners, drafters, technicians, and others. It is also appropriate for those who will be primarily involved in editing drawings created by others. We recommend the complete AutoCADLevel 1 and this course for anyone who  more...

SQL Database Design & Implementation This course teaches you how to use the Transact-SQL language to query and program Microsoft SQL Server 2000 in a Windows Server Server environment. This course also assists you in preparing for the Microsoft Certified Systems Engineer and Microsoft Certified Database Administrator Exam #70-229, Designing and Implementing Databases with Microsoft SQL Server 2000 Enterprise Edition. Upon successful  more...

CIW Associate Certification (Foundations) The course is divided into 3 parts: Internet Fundamentals guides you through the Internet and its wide array of useful resources; Web Page Authoring Fundamentals teaches you Web page creation and This certification is recommended for all professionals required to use the Internet in their daily job functions. Information in this course is required for all levels of specialization in the CIW  more...

PowerPoint Level 1 Welcome to the world of computerized desktop presentation. Microsoft PowerPoint 2002 is a feature-rich, easy-to-use program that enables you to create presentation slides that combine text, clip art, drawings, tables, and charts and graphs. In this course, you'll learn how to create, modify, and run a basic PowerPoint presentation. You will create and run a basic PowerPoint presentation. Upon  more...

Windows NT Students will learn the benefits of working with personal computers and of using Windows NT Workstation.Lesson objectives help students become comfortable with the course, and also provide a means to evaluate learning. Upon successful completion of this course, students will be able to: examine and identify components of the Windows NT Workstation 4.0 screen select items with the mouse and  more...

Adobe Premiere (Mac) Our Premiere course will introduce you to most of the features of the Adobe Premiere program. In this course, you will use both basic and advanced editing tools to edit audio and video clips and to create a complete digital movie. During this course, including computer lab time, students will be provided with the information necessary to complete the following objectives: Create a new  more...

Personality Development this program covers overall personality development. Major topic's that are covered in the courses are body language, soft skills, telephone etiquette, dressing sense, communication skills, voice modulation etc This Program is designed for 3 hours training which cover's the main area's of personality development training. This program also help's in confidence building and over all  more...

Communication Skills This program covers communication skills, which provides enhancement to all the communication barriers like public speaking, etiquette, body language, soft skills, telephone etiquette, dressing sense, communication skills, voice modulation etc This Program is designed for 5 hours training which cover's the main area's of communication skills training. This program also help's in confidence  more...

Interview Management Job Interview "Secret" Gets You Hired Fast. its a fast track program which helps you get hired soon and make you understand every thing about resume / cv, questions, interviews skills, Management job interview questions, explore the candidate's management-related competencies, personal management style, Popular interview questions are outlined with practical answer guidelines. This Program  more...

Voice And Accent Voice and Accent course allows you to pick 4 different accents *UK *US *Australia *Neutral This Program is designed for 10 days training Module each. Voice and accent training imparts the basic concepts of the English alphabet and its corresponding letters, which further represent their respective sounds, and thereby improves overall conversational skills. several other factors like  more...

ITIL V2 Service Manager Objective: Provide knowledge and skills to plan the ITSM processes, and support the optimization of those processes. The ITIL Service Manager Training course consists of two training blocks in which the theory is considered in more detail and the practical implementation is discussed and practiced with case studies. The ITIL Service Manager is one of the industrya ™s most rigorous  more...

CISA Training Certified Information Systems Auditor (CISA) is an audit professional certification sponsored by the Information Systems Audit and Control Association (ISACA). The CISA program is designed to assess and certify individuals in the IS audit, control and security profession who demonstrate exceptional skill and judgment. The CISA certification is for IS audit, control, assurance and/ or security  more...

ITIL training in Hyd ITIL is the most widely accepted approach to IT service management in the world and obtaining some ITIL certification training will definitely help your chances of passing the certification to become a certified professional within the industry. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally. IT Service Management (ITSM) derives enormous  more...

ITIL training in Hyderabad QLogy is one of the top companies in India which is delivering Training and Consulting the Fortune 500 companies in regard to ITIL Implementation. ITIL V3 Foundation training in Hyderabad with 100% passing warranty by QLogy Management Services. QLogy is first company at India to deliver all Advance Modules of ITIL V3, We have credit of first batch of ITIL V3 Experts through V3 Track..... IT  more...

ITIL V3 Expert Program in Delhi This is inclusive of: - Traning for all modules - Certification Cost for all modules - Accredited Course Material - 100% Passing warranty - eLearning Module (http://myLMS. QLogy. com) - 2 time tea/ coffee with cookies & buffet lunch To know more Contact:- Name:-Jaya Srivastava Contact No.:-9310356692 E-Mail id:-Jaya_Srivastava@QLogy. com  more...

Sharepoint 2010 Workshop in Bangalore Course Objectives This training program is intended for developers who wish to understand latest Microsoft SharePoint Server 2010 technologies and enable them to get a better understanding how real-world applications are built using SharePoint 2010. Course Pre-Requsites: The participants who attend this training require to have the following skills 1. Microsoft. NET 2. 0 Framework  more...

Microsoft BizTalk Server 2006 R2 Training Program Microsoft BizTalk Server 2006 R2 Facilitator: Mr. Ramkumar Dates: March 2009 Venue: Intsol, 301, Krishna Grand, Marathahalli Junction, Outerring Road, Bangalore -37. Tel: +91-80-41102015/ 9845972268 URL: http://www. intsol. in Pre-requisites: Ita ™s expected that all participants are assumed to have good working knowledge on the following technologies. Microsoft. NET Framework 2. 0  more...

Microsoft SQL Server 2005 DBA Program Objective: This course is targeted for those who have good knowledge and hands-on experience on using SQL Server 2000 database environment as it mainly focuses on database administrative tasks that an administrator generally needs to perform in a production environment for maintaining SQL Server 2005 databases and components related to the SQL Server environment. Pre-requisites: SQL Server  more...

JBoss Administration Program Course Format: The format is 40% theory and 60% hands-on lab exercises. Duration: 2 Days Objectives: Explain how JBoss relates to Java EE (J2EE) and compares to other application servers Install and setup JBoss on both Windows and UNIX-type environments Deploy, support, and troubleshoot applications on JBoss Navigate JBoss' directory structure Understand JBoss architecture, boot  more...

CPR and First Aid - Los Angeles CPR Training Description: This program is intended for community members and people who do not work in the healthcare field but are required or just desire to have knowledge and skills. Intended Audience: Emergency response teams in business, industry, and government, school bus drivers, adult residential care personnel, child care workers, teachers, parents, babysitters and others. Required Student  more...

CPR and First Aid - Orange County CPR Training Description: This program is intended for community members and people who do not work in the healthcare field but are required or just desire to have knowledge and skills. Intended Audience: Emergency response teams in business, industry, and government, school bus drivers, adult residential care personnel, child care workers, teachers, parents, babysitters and others. Required Student  more...

Predictive Analytics for Business Marketing and Web 2011 Predictive Analytics for Business, Marketing and Web 2011 Oct 27-28, 2011 in San Francisco, CA A two-day intensive seminar brought to you by Prediction Impact, Inc. For more information go to http://www. businessprediction. com. 98% of attendees Oct-2008 to May-2010 rated the instructor Excellent or Very Good. "At Intuit we're already using data as an asset on the web, but this  more...

Predictive Analytics for Business Marketing and Web 2011 San Francisco Predictive Analytics for Business, Marketing and Web 2011 April 14-15, 2011 (NYC), and Oct 27-28, 2011 (San Francisco) A two-day intensive seminar brought to you by Prediction Impact, Inc. For more information go to http://www. businessprediction. com. 98% of attendees Oct-2008 to May-2010 rated the instructor Excellent or Very Good. "At Intuit we're already using data as an asset on  more...

SowellEAC Basic Enterprise Architect Certification Program SowellEAC Basic Enterprise Architecture Certification Program The Principal Faculty Member and founder of this program is P. Kathie Sowell. Ms. Sowell is a well-known thought leader in the discipline of enterprise architecture, and is especially known for her practical, down-to-earth approach to the discipline. Ms. Sowell was the original creator and principal author of the Department of  more...

SowellEAC 3-Day Enterprise Architecture Seminar For organizations who do not wish to invest in our full 10-day, University-sponsored Enterprise Architecture Certification program, SowellEAC offers a 3-day quick-start introduction to the art and science of Enterprise Architecture. As is the case with all of our offerings, this course is taught by Kathie Sowell, a well-known thought leader and pioneer in Enterprise Architecture. Ms. Sowell  more...

SowellEAC 5-Day Enterprise Architecture Workshop In addition to our full, 10-day, University-sponsored Enterprise Architecture Certification program, SowellEAC offers a 5-day Workshop in the art and science of Enterprise Architecture. As is the case with all of our offerings, this course is taught by Kathie Sowell, a well-known thought leader and pioneer in Enterprise Architecture. Ms. Sowell was the principal author of the Department of  more...

Global Sourcing This 1-day Global Sourcing program completely describes the aspects of purchasing internationally. Differences between domestic sourcing will be analyzed. The major steps and risks will be identified and the process to arrive at a reasonable sourcing strategy will be developed. Supplier management techniques will be covered as will the development of the proper organization and competencies to  more...

Incentive Contracting This 2-day Incentive Contracting program provides an orientation to incentive contracting; describes the structure and aspects of incentive type contracts; indicates how to evaluate incentive contract costs and performance elements; specifies the regulatory baseline; and defines the overall process of managing an incentive contract. Topics covered include choosing the right type of contract;  more...

Inventory Management This 2-day Inventory Management program focuses on inventory management strategies. Given the complex nature of supply chain, different methodologies in working with suppliers will be addressed. ABC analysis, consignment inventory, use of independent warehouses, and the use of MRP systems for future requirements will be evaluated. Participants will develop individual plans to reduce inventory in  more...

Purchasing Under Government Contracts This 1-day program will cover the salient differences between commercial and government contracting and the specific procurement requirements of the Federal Government. The CPSR tool used by the Government to assess contractors' purchasing systems will be evaluated. The tie to policies and procedures and the need to adequately document purchasing activities will be specified. Best-in-class  more...

Statements of Work and Specifications (SOW) This 1-day Statements of Work & Specifications program provides participants with the tools to create cogent, complete and well-organized statements of work. The program reviews the functions of the statement of work, its link to performance management, and the benefits realized by a specific and well-crafted document. Guidelines are given for writing a good statement of work and examples provided  more...

Strategic Sourcing Process This 2-day company-wide cross-functional Strategic Sourcing Process program is aimed at providing the framework for supply management activities. The sourcing process, supplier development, supply management, guiding principles, and partnering are four key elements of this program. The participants are provided information on how to manage a sourcing project. The objective will be to explain the  more...

Supplier Assessment This 1-day Supplier Assessment program will help participants understand the key aspects of supplier capability. They will learn how to participate in or lead a supplier audit. Once developed, they will be able to apply the organization's assessment tool, and provide adequate feedback to suppliers on capability and areas for improvement. Topics covered include the value of an effective supplier  more...

Supplier Implementation This 2-day Supplier Implementation program defines the requirements for an effective implementation of a negotiated contract with a specific supplier. During this program, the participant will learn the various steps to follow when transitioning from an existing supplier or suppliers to a new supplier. Implementation at a multitude of company locations will be addressed. Checklists and formats  more...

Supplier Quality This 2-day Supplier Quality program teaches participants how to develop supplier certification programs. It will distinguish among various inspection techniques drawing on Deming and Juran. ISO and Baldrige as well as other best-in-class supplier evaluation and audit programs will be considered. Quality management and its relationship to productivity will be covered. Supplier quality measures and  more...

Supply Management Negotiations This 1-day Supply Management Negotiations program teaches what is negotiable, purchasing ethics and how to participate in and lead negotiations. As a result of attending this program, participants will learn how to manage a step by step negotiation process; establish objectives; manage contracts and suppliers, and develop a comprehensive negotiation plan to reduce costs and improve productivity.  more...

Supply Chain Management In this 2-day program, participants will review their individual supply chains and identify the costs, lead-times, and risks associated with them. Demand management, managing suppliers, the transformation and distribution processes and costs will also be assessed. Action plans will be developed to improve the efficiency and effectiveness of each supply chain.  more...

Advanced Negotiations This 2-day Advanced Negotiations program will focus on the unique negotiation dynamics present in buyer/seller interactions. We will discuss creative negotiating strategies, taking into consideration current thinking in the field. Sample negotiations in the areas of complex system contracts with advanced terms and conditions will be considered. Topics include using frameworks to set negotiating  more...

Advanced Procurement Law This 1-day Advanced Procurement Law program focuses on legal rights, liabilities and responsibilities. As a result of attending this program, participants will understand the key aspects of the Uniform Commercial Code, and other laws and regulations governing purchases. This course will enable participants to evaluate the standard terms and conditions of contracts and purchase orders; identify the  more...

Applying Benchmarking Principles to Purchasing This 1-day Applying Benchmarking Principles to Purchasing course is highly interactive and applies the process of benchmarking to purchasing. It includes purchasing-oriented case studies and exercises. Topics include the value of benchmarking; what to benchmark; the basic benchmarking process; and the best sources for benchmarking information. This program will trace the process of benchmarking  more...

Basics for Buyers This 3-day elementary Basics for Buyers course will cover the key areas of buyer's responsibilities including buyer roles, purchasing organization, policies and procedures, price and cost analysis, supplier identification and evaluation, legal aspects, supplier quality, transportation methods, distribution, inventory management, and time management. This program will point out key areas of  more...

Commodity Management This 2-day Commodity Management program covers the ABCs of commodity management: its structure, the roles and responsibilities of the function, the key interfaces, and the organizational implications. The need to evaluate new suppliers and technology will be covered. The establishment of long-term contracts will be emphasized and explained. The requirements for supplier reviews will be specified  more...

Commodity Strategy This 1-day Commodity Strategy program covers the process of developing the elements of a cross-company commodity strategy. The focus is to develop a strategy of procuring all the requirements for a specific commodity of products or services across the company. The various elements of the commodity strategy will be covered in detail and formats will be provided to guide the participant through the  more...

Continuous Improvement in Purchasing This 2-day Continuous Improvement in Purchasing program focuses on a 7-Step continuous process improvement model that can be used to improve purchasing processes and supplier relationships. Participants will learn to create process flowcharts and develop implementation plans to improve results. As a result of attending this course participants will be able to assist their company in creating  more...

Contract Modification Process This 2-day Contract Modification Process program we will demonstrate how to establish an effective change order/contract modification process; prepare, negotiate, evaluate, process and document contract modifications; and determine a price for contract changes that is fair and reasonable according to FTA Circular 4220.1(d). We will describe the roles and responsibilities required to ensure an  more...

Cost and Price Analysis This 2-day Cost and Price Analysis program teaches participants the fundamentals of cost analysis techniques so they are better able to effectively evaluate supplier proposals and perform value analysis. We will define the concepts of price analysis, cost analysis, and best value. Examples of effective tools and techniques will be considered in the analysis of direct labor, materials, overhead,  more...

Creating Performance-Based SOWs This 2-day Creating Performance-Based SOWs program teaches participants how to plan for upcoming performance-based contracting, overcome service contract performance problem, draft and complete PBC Statements of Work, facilitate the creation of key PBC SOW measurements, and effectively measure contractor performance under performance based service contracts. Topics include performance based  more...

Creating Value for the Organization This 2-day Creating Value for the Organization program explores various ways to offer value to your organization and describes how to quantify the contribution made by supply management in the short and long term. Supply management professionals must add value to the overall goals of the organization to receive the resources and recognition for their efforts. We will discuss how value can be  more...

Customer Service Skills This 2-day Customer Service Skills program is highly interactive and participants will learn the importance of a customer-focused attitude, building relationships, and using positive language, voice/tone, projection, posture, and gestures. The organization's mission will be covered, and the keys to customer service will be employed. Hands on exercises will be used to demonstrate the appropriate  more...

Cycle Time Improvement This 2-day Cycle Time Improvement program will focus on the methods used to evaluate cycle time; and the impact of the supply chain on cycle time. Participants will learn to assess the quality and performance of cycle time and develop strategies for cycle time improvement. Topics include the elements of cycle time and why cycle time improvement is important to the organization; how to specify the  more...

E-Com Sourcing In this 1-day program, participants will learn the basic concepts of e-business; how to assess different e-business offerings; apply e-business initiatives to improve supply chain management; and learn to develop an e-business strategy. We will discuss how e-business initiatives can achieve both the buyer s and seller s objectives. The benefits in terms of hard and soft cost savings will be  more...

Establishing and Maintaining Relationships In this 1-day program, participants will learn expectations for personal and team relationships; understand methods for diagnosing and evaluating others; be able to assess current relationships and apply a model for improvement; and use methods to pick the right strategy for ongoing relationship-building.  more...

Essentials of Contracts This 2-day program focuses on the value of contracts and provides the supply management professional with an overview of the legal principles and contract management. Participants will learn to accurately document the results of their agreements with suppliers; learn the key aspects of the Uniform Commercial Code and critical terms of the buyer-supplier relationship; understand the various types  more...

Federal Appropriations This 1-day program provides participants with an understanding of the federal appropriations process. Key elements of appropriations law and the impact of appropriations law on contracting offices will be discussed. The budget, authorization, and appropriations processes will be covered, as well as availability of appropriations, obligations, and how appropriations affect contracting.  more...

Financial Analysis During this 2-day program we will discuss the reasons to accomplish an effective cost and price analysis. Participants will learn how to recognize, evaluate and negotiate elements of suppliers' costs and prices; and, develop skills to evaluate the financial viability and capability of potential or current suppliers. Information will be provided on how to investigate price trends and the impact of  more...

Fundamentals of Overhead In this 1-day program, participants will learn the types of overhead, regulatory requirements for managing overhead, roles and responsibilities, ways to calculate overhead and methodologies for effectively managing overhead. We will cover what overhead is and why it is important; types of indirect rates; selected elements of costs; establishing indirect cost rates; performing an analysis of  more...

Improving Communication in Procurement This 1-day program will focus on improving participants' written and oral communication skills, including effective listening skills. Participants will learn to improve letter and memo writing, as well as the keys to writing effective reports. Resolving communication problems and conflict resolution will be discussed. An assessment tool will be used to provide feedback to participants on their  more...

Intermediate Negotiations During this 1-day program participants will gain a better understanding of the negotiation process and negotiating tactics and styles. Participants will learn to develop basic negotiating skills in one-on-one and team negotiations. Topics covered include the negotiating environment; importance of planning; choosing a negotiation model that works; and establishing agendas and control plans. To  more...

Involving Suppliers in Quality and Cost Objectives In this 1-day program, participants will learn how to involve suppliers in continuously monitoring and evaluating cost performance. Using concepts such as value analysis, best value, make vs. buy, out sourcing, and lead-time reduction, participants will learn how to develop plans to measure, evaluate, and improve cost management on the commodities they purchase. This program will highlight a  more...

Legal Aspects of Purchasing This 1-day program will cover the gamut of legal aspects of purchasing faced by the buying community. The Uniform Commercial Code and the differences between buying products and services will be highlighted. The principles of agency, contracts, authority, warranties, inspection and acceptance, termination, applicable laws, remedies, claims, and offer and acceptance will be covered.  more...

Managing Contracts With The Government The purpose of this 2-day program is to provide information about how companies align resources and manage projects after obtaining a government contract. As a result of attending this program, participants will be able to describe how organizations develop and manage project plans; understand the power of aligning resources to projects; understand the elements of an effective project plan; be  more...

Managing Suppliers This 1-day program provides an understanding of the steps of the entire purchasing cycle. Participants will learn to develop accurate and complete specifications and RFQs; employ the company's purchasing policies and procedures so that more effective purchases are made; select the best suppliers to perform work for and provide services to the company; and more effectively and efficiently manage  more...

Marketing to the Federal Government This 1-day program focuses on how companies organize for marketing and sales; how sales opportunities are evaluated; and the various bidding and proposal strategies. Areas covered include defining the market, product or service; the marketing plan; marketing to the government and developing the marketing plan for a specific government opportunity; keys to effective government marketing; optimizing  more...

Mastering the Supply Management Tools Special tools must be utilized to effectively complete the tasks of supply management, including cost and price analysis, market analysis, supplier financial analysis, and process improvement. This program will focus on providing the skills necessary to perform the work required to ensure that supply management activities are accomplished in a timely and sufficient manner. Upon completion of the  more...

Negotiations This 1-day program will provide the basic approaches to negotiations by buyers and sellers of goods and services. A six-step negotiation process will be described. The value of negotiation planning and preparation will be covered, and participants will plan for both one-on-one and team negotiations. Feedback on negotiating styles and tactics will also be provided.  more...

New Product Purchasing Buying new products is substantially different from buying purchase parts. Participants will be trained in how to support the engineering and manufacturing functions. The program will define the key roles and responsibilities of the New Product buyer and will demonstrate the work of the buyer in light of the new product introduction cycle.  more...

Purchasing Law This 1-day program will teach participants processes and techniques to ensure that their company and its suppliers reach mutually acceptable terms. They will learn to understand the aspects and application of the Uniform Commercial Code to organization purchases; and the legal responsibilities of the organization and its suppliers. The dynamics of contract administration and the legal aspects of  more...

Subcontract Administration This program discusses the essential aspects of subcontract administration and supplier management. Participants will learn to identify risks and work with suppliers to reduce and retire project risks, be able to better manage the change order process, and understand and apply various techniques to track and manage supplier cost, quality, and schedule performance.  more...

Teaming in Acquisition This program will demonstrate the value of the teamwork in acquisition today, citing numerous examples of effective teams in best-in-class companies. The process to develop, maintain, and improve high performance teams will be highlighted. Participants will receive feedback on their tendencies to emphasize team activities and the team process overall. Joint team objectives will be developed and  more...

Train-the-Trainer This 2-day program covers trainer techniques and requirements; provides detailed notes to potential instructors on how to manage a training program; describes the management techniques for instructors to keep programs running smoothly. Topics covered include qualifications and skills for trainers; the 25 common mistakes in training; role of the trainer; teaching adults; preparing for the program;  more...

Value Analysis This 1-day program provides an overview of the opportunities found when using value analysis techniques. These opportunities pertain to both products and services and require cross-functional company involvement and supplier cooperation. The techniques can also be applied to improve supply chain processes and internal processes. Participants will use a proven tool and apply the tool to a case  more...

Warehousing and Materials/Inventory Management During this 3-day program participants will learn how to measure and evaluate warehouse operation performance to improve warehouse efficiency and personnel productivity. Topics include customer service, warehouse operational requirements; inventory management; warehouse transactions; receiving procedures; materials handling and storage; warehouse efficiency and layout; performance measurement;  more...

Working With International Vendors If you want to gain a competitive edge through global sourcing and creating value from global alliances then this is a good course for you. In this 1-Day program, you ll learn how to effectively lead virtual teams, cross-border supply management, and all facets of business partnerships. Specific topics include how to: understand terms unique to international purchases; develop productive and  more...

World-Class Procurement This 2-day program will focus on creating effective cross-functional procurement teams within your organization. Topics covered include benchmarking against most successful companies; leveraging the organization's purchasing power using effective purchasing strategies; improving performance to reduce costs; strategic development; improving supplier relationships; negotiating with suppliers; value  more...

Written Communications in Purchasing This 1-day program will focus on improving written communication skills. The principles behind clear and dynamic writing will be covered. Participants will learn how to organize writing projects; assess the audience for communications; apply various tools for writing projects; and evaluate written materials to improve results. Exercises, together with a self-assessment tool, will be used to  more...

Understanding the Impact of Health Care Reform on Employers Benefits strong Health care reform will impact all employers. Don't wait - Get the information you need now! /strong Health care reform is one of the most significant pieces of legislation since the creation of the Medicare program in the 1960s. Register now and learn about the latest developments with this legislation including what is currently being enforced. This is an opportunity for  more...

Current Issues in Storm Water Regulation Benefits strong Save money by avoiding costly mistakes in storm water management. /strong From recent litigation to changing permitting standards, failing to stay on top of current issues related to storm water regulation is risky. In this seminar, you will get answers to all your questions, such as: What new case and policy decisions impact my practices? What are the latest trends in the water  more...

Immigration Law and Employer Compliance: A New Era for Employer Liability Benefits strong Do you have the latest and most effective strategies for navigating through immigration laws? /strong Join us for this innovative seminar and get up to speed on immigration law. Understand the intricacies of hiring temporary foreign workers and complying with work permit conditions. Avoid problems down the road by protecting yourself and your company - find out exactly what the  more...

Document Retention and Destruction Benefits strong Are you sure you want to throw that document away? /strong New regulations - the constant threat of audits - the increased use of e-Discovery - in today's changing legal environment, you're asking for trouble if you don't have an effective record retention and destruction policy in place. And even if you do, standards are changing - have your policies changed with them? Attend  more...

Pay Equity Act Benefits strong Employers are responsible for ensuring that pay equity exists in their establishments. /strong As a company changes, positions can be added or positions can change. Failure to stay in compliance with the Pay Equity Act can be costly, both financially and to your company's reputation. Attend this seminar and get the tools you need to assess your compensation program and ensure  more...

Tax Issues Facing Oil and Gas Businesses and Mineral Interest Owners Benefits strong The oil and gas industry in North Dakota continues to expand ... understanding the taxation of this industry is a must for any tax professional. /strong Those who work in the oil and gas industry and related fields face frequent questions regarding taxation of the oil and gas industry. This one-day seminar is designed to provide businesses, individuals and professionals affected  more...

Time Management The time in any given day is one of the few things that is given to us equally. Yet it feels totally different when we are using time in a way we choose for ourselves than it feels when our time seems to loom out of our control. We must ask the larger question of what is valuable in our lives, integrating personal and professional goals. Without a strong desire to live out certain values, time  more...

Philippine Seminars - Stress for Success Workshop UNDERSTAND AND MANAGE THE STRESS IN YOUR LIFE Stress is a universal and naturally occurring phenomenon in humans. Recent epidemiological research indicates marked increases in stress-related diseases as a result of life styles saturated with excessive stress and chronic tension. Burnout, heart attacks, ulcers, decreased productivity, relational problems, depression, loneliness, and cynicism are  more...

Proactive Project Management Although projects are temporary in nature, they do have a definite beginning and end. Since this feature makes them distinct from the normal ongoing work of a business, special management skills are required. With project teams becoming an increasingly important part of the modern organization, proactive management of each phase of a project is critical to success in the workplace. Crisis  more...

Effective Communication Getting Your Message Across One of the greatest barriers to effective communication is the assumption that message sent = message received. Too often, we presume that the words and ideas we choose for communicating a message hold the same meaning to others as they do to us. In addition, we are often unaware of how our nonverbal communication influences our message. As a result, we are often confused by the reactions we  more...

Customer Service Professional Course 100: The Customer Service Professional Providing world class service shouldna ™t be an impossible questa or a personal ordeal. Like an athlete constantly in training, or a musician perfecting an instrument, you need to develop, evaluate, pace, and manage yourself as well as your performance. That means work, but it also means celebrating a job well done. How you feel about yourself  more...

Five Star Teamwork - Team building workshop in the Philippines Ita ™s a commonly used term in the language of business. Ita ™s essential for successfully competing in an ever-changing global marketplace. Ita ™s necessary in order to combat the tide of shrinking resources and meet the need of doing more with less. Ita ™s a strategy a a tool a a buzzword. The a ita is TEAMWORK. And it also happens to be one of the most misunderstood  more...

Productive Groups Groups convene to generate ideas, to give support, to solve problems, and to make decisions. All too often, however, groups can be inefficient and ineffective as they go about these tasks. What a waste of human resources! This program teaches group skills in an enjoyable yet powerful way. The program assumes that individual participants come from groups that are committed to their goals. The  more...

Document Retention and Destruction Benefits strong Are you sure you want to throw that document away? /strong New regulations - the constant threat of audits - the increased use of e-discovery - in today's changing legal environment, you're asking for trouble if you don't have an effective records and information management program in place. And even if you do, standards are changing - have your policies and procedures changed  more...

California Expedited Jury Trials Benefits strong Are you ready to successfully navigate the new expedited jury trial program? /strong Attend this enlightening seminar and get the latest information relating to the expedited jury trial program in California. Our seasoned professionals will provide practical answers to your most pressing questions about this new streamlined trial option. You'll get a detailed look at how this new  more...

Practical and Legal Issues of Employee Wellness Programs Benefits strong Ensure nothing gets overlooked - get on the road to success in employee wellness programs. /strong With health benefit costs on the rise, many employers are using targeted, coordinated wellness programs as a last line of defense to their burgeoning health insurance budgets. When designing and implementing such programs, most employers don't think about the ADA, HIPAA, EEOC, DOL,  more...

OSHA's Recordkeeping Rules Benefits strong OSHA has been stepping up enforcement ... are you in compliance? /strong Attend this seminar and get up-to-date information on the latest OSHA regulations and other developments. In one day you will learn what to expect from an OSHA inspection and how records should be handled. You will also learn about the education and training requirements that are needed for employees. Listen  more...

Overview of Entity Structures, Allocations and Schedule K-1 Preparations for Pass-Through Entity Structures Benefits strong Avoid costly mistakes in K-1 reporting! /strong The Internal Revenue Service's Schedule K-1 Matching Program has brought increased attention to the importance of properly preparing the Schedule K-1 and then properly interpreting and reporting the information on the taxpayer's tax return. This seminar will look at the tax rules applicable to partnerships, LLCs and S  more...

Resilience At Work Resilience At Work is an experiential training program that enables participants to master the competencies of professional resilience, even during times of tremendous external change. Participants learn to assess their own individual resilience by looking at the components that support or detract from resilience using the SUPPORT model. Working from a platform of resilience,  more...

Executive Presentation Skills This presentation training seminar is designed for the mid to high level professional who is required to make executive presentations as part of his or her professional life. The program is geared to the range of situations where busy executives find they require: - Standup Presentation Skills - Board Room Presentation Skills - Sitting Presentation Skills - PowerPoint Presentation Skills  more...

Negotiating Success Negotiating Success! is a two day training workshop that transforms the way professionals negotiate. The old ways of highly competitive negotiations that produce win-lose results are history. In the long run, win-lose is lose-lose! Negotiating Success! is based on the three pillars of Mutuality, Proactivity and R. E. S. P. E. C. T. Mutuality encourages negotiators on both sides to look for  more...

Building Team Success Building Team Success is a dynamic training program that moves individual participants to powerful self discoveries about how they work within teams. And then entire teams discover how they can work more effectively as a cohesive unit and with other teams. This highly interactive program uses experiential learning to help employees at all levels remove old personal barriers and uncover and develop  more...

The Leadership Edge ...c program that moves participants to powerful self discoveries that dramatically strengthen their capacity to lead in changing times. This highly interactive program uses experiential learning to help leaders at all levels remove old personal barriers and uncover and develop previously hidden strengths. Using the principles of R. E. S. P. E. C. T., leaders will discover how becoming  more...

Creating Customer Loyalty Creating Customer Loyalty is a one day training program that transforms the way professionals see opportunities for customer service. Creating Customer Loyalty is based on the premise that EVERYONE is our customer; and both internal and external customers need to be satisfied. To truly serve, one must first become more intensely self-aware and then heighten onea ™s ability to notice their  more...

Situational Frontline Leadership Situational Frontline Leadership is designed to foster successful frontline managers. It teaches them how to build people. Build trust. Build teamwork. To bridge the gap between what is and what could be for each employee and the company. Situational Frontline Leadership shows frontline managers how to diagnose individual situations and employ core communications skills to partner for performance.  more...

Coaching Skills For Managers Coaching Skills For Managers is a program designed to shift leadership practices from the old command & control model to a more inclusive and participative style. This interactive program delivers powerful tools for leaders and managers at all levels. It helps leaders better access and align their staffs personal experiences, traits and skills. Participants will also discover more about  more...

Using OCIPs and CCIPs Increase your project efficiency and profitability - learn the intricacies of OCIPs and CCIPs. Increasingly, owners and contractors are turning to OCIPs and CCIPs to insure some or all parties to a construction project. Whether you're the sponsor of a program or an enrolled party in someone else's program, this seminar will help you navigate the complexities of contract language, bid credits,  more...

Breaking Down the Short Trial Program Do you have the latest and most effective strategies for navigating through the short trial program? Attend this enlightening seminar and stay abreast of the latest issues relating to the short trial program in Nevada. Our seasoned professionals will provide practical answers to your most pressing questions about judicial ethics. You'll get an inside look at how to respond to confusing issues  more...

Historic Preservation: Easements, Tax Incentives and Other Considerations Learn how to navigate through complex historic preservation procedures - and prevent costly mistakes. Attend this enlightening seminar and stay abreast of the latest issues relating to historic preservation in New York. Our seasoned professionals will provide practical answers to your most pressing questions about tax incentives. You'll get an inside look at how to respond to confusing issues  more...

Coastal Engineering and Land Use Issues Stay up to speed and in compliance - learn the facts about coastal regulations and land use issues. Join us for this innovative seminar and get up to speed on the Coastal Zone Management Act. Understand the intricacies of regulations related to streams, wetlands and buffers. Get a handle on complicated issues surrounding the one-stop coordination express permitting program. Avoid problems down  more...

How To Write A Response-Producing Sales Letter 5 Sales Letter Mistakes You Can t Afford to Make - Did you know that the single, most effective piece of advertising ever created is a direct mail sales letter? That s right. No bells. No whistles. No audio or video. Truth be told, the letter didn t even make a terribly good offer. But the copy told a great story that connected with the reader and got them to act. What about your sales letters?  more...

Conflicts of Interest: Identification and Waivers Conflicts of Interest: Identification and Waivers - Conflicts of interest pose enormous risks to lawyers and their firms, including disqualification, disgorgement of fees, loss of clients and even professional discipline. Dealing with conflicts of interest is therefore one of the most important - and complex - components of a law firm s risk management program.  more...

Collaboration in the Classroom: Implementing Effective Co-Teaching Arrangements Implementing Effective Co-Teaching Arrangements - Students with special needs are increasingly being served in general education classes and more and more educators are being asked to co-teach to meet those diverse needs. However, though co-teaching continues to be used as a service delivery option in the inclusive classroom, many educators report that they are unfamiliar with the strategies  more...

A Practical Approach to Developing a Wellness Program A Practical Approach to Developing a Wellness Program - Wellness is a proven strategy for keeping employees healthy and controlling health costs. You will learn practical tips on how to develop a successful wellness program for your employees from one of the most experienced wellness professionals in the country. You will find out how you can develop your program so that employees participate and  more...

What's New for LEED in 2009: The Overhaul of the U.S. Green Building Council LEED Program What's New for LEED in 2009 - This teleconference provides an update on the U.S. Green Building Council s newly refined green building performance rating and certification system. Nearly four years of technical research, reviews of many actual LEED certified projects and advisory activities by hundreds of technical experts have resulted in a major reworking of the well-known LEED green building  more...

Leadership Skills for the Project Professional Leadership Skills for the Project Professional is a two day advanced project management course designed to strengthen the leadership skills of the project/ program management practitioner. Participants examine the different roles of manager and leader and consider the relative merits each role in the project or program environment. Because the program/ project manager serves as the primary liaison  more...

Motivating Employees to be Their Best Leadership Development The basic premise of this program is that motivation is not something you do to others; people motivate themselves. This program is not about traditional extrinsic motivation techniques such as rewards, incentives, salary, etc. These use a carrot or stick approach that tries to get employees to change their behavior based on external factors. This program is about helping managers and supervisors  more...

InDesign CS Creating Basic Publications (Level 1 - Windows) Adobe ® InDesign ® is a robust and easy to use design and layout program. With it you can create documents of many types, from single page advertisements and flyers, to complex multi-page color publications. In this course you will learn the basics of creating documents with InDesign ®. You can get a complete list of other Adobe classes at  more...

Illustrator CS Creating Basic Illustrations( Level 1 - Windows) Adobe Illustrator is a sophisticated graphics program capable of creating complex and attractive illustrations and type effects. You might need to create logos, advertisements and other illustrations in Illustrator. If you have little or no experience with Illustrator, it can be overwhelming to start creating complex illustrations. In this course, you'll start by drawing and manipulating simple  more...

Fast Track to Spring 2.x and Spring Web Flow 2 Spring is a lightweight Java framework for building enterprise applications. Its Core module allows you to manage the lifecycle of your objects, and the dependencies between them, via configuration metadata (usually XML) and Dependency Injection / Inversion of Control. Its advanced capabilities provide support for JDBC and persistence frameworks like Hibernate (DAO and ORM modules),  more...

Fast Track to Spring 2.x Spring is a lightweight Java framework for building enterprise applications. Its Core module allows you to manage the lifecycle of your objects, and the dependencies between them, via configuration metadata (usually XML) and Dependency Injection / Inversion of Control. Its advanced capabilities provide support for JDBC and persistence frameworks like Hibernate (DAO and ORM modules),  more...

Fast Track to Spring 3 and Spring MVC Web Flow Spring is a lightweight Java framework for building enterprise applications. Its Core module allows you to manage the lifecycle of your objects and the dependencies between them via configuration metadata (either XML or annotations) and Dependency Injection / Inversion of Control. Its advanced capabilities provide support for JDBC and persistence frameworks like Hibernate (DAO and ORM modules),  more...

Fast Track to Spring 3 Spring is a lightweight Java framework for building enterprise applications. Its Core module allows you to manage the lifecycle of your objects and the dependencies between them via configuration metadata (either XML or annotations) and Dependency Injection / Inversion of Control. Its advanced capabilities provide support for JDBC and persistence frameworks like Hibernate (DAO and ORM modules),  more...

SAP Enterprise Resource Planning Course This course is designed specifically for members of an organization that would like to obtain an overview of core SAP functionality. The goal of this course is to teach participants SAP basic, SAP Netweaver, Human Capital Management, Procurement, Product Lifecycle Management, Manufacturing Execution, Inventory Management, Warehouse Management, Sales Order Management, Enterprise Asset Management,  more...

Revit Architecture 2008 Intermediate Revit is a powerful parametric 3D modeling program for designing buildings. a Parametrica refers to the way Revit objects are defined by parameters, such as dimensionsa you can change a dimension and the model updates automatically, or change the model and all the views and drawing sheets based on it update automatically as well. The name a Revita implies this ease of revision that is at  more...

Revit Architecture 2009 Fundamentals Revit Architecture is a powerful Building Information Modeling (BIM) program that works the way Architects think. From Preliminary Design through Design Development, and into Construction Documents, the program streamlines the design process with a central 3D model. The objective of the Revit Architecture 2009 Fundamentals course is to enable students to create full 3D architectural project  more...

Revit Architecture 2009 Intermediate Revit Architecture is a powerful Building Information Modeling (BIM) program that works the way Architects think. The name a Revita implies this ease of revision that is at the heart of the software. Since building projects themselves tend to be extremely complex, Revit Architecture is a necessarily complex program. This 2009 training guide has a significantly different layout than previous  more...

Revit Architecture 2010 Advanced Revit Architecture is a powerful Building Information Modeling (BIM) program that works the way Architects think. From Conceptual Design to BIM Management, the program streamlines the design process with a central 3D model. Changes made in one view update across all views and on the printable sheets. The name a Revita implies this ease of revision that is at the heart of the software. Since  more...

Revit Architecture 2010 Fundamentals Revit Architecture is a powerful Building Information Modeling (BIM) program that works the way Architects think. From Preliminary Design through Design Development, and into Construction Documents, the program streamlines the design process with a central 3D model. Changes made in one view update across all views and on the printable sheets. The name a Revita implies this ease of revision that  more...

Revit Architecture 2010 Intermediate Revit Architecture is a powerful Building Information Modeling (BIM) program that works the way Architects think. From Preliminary Design through Design Development, and into Construction Documents, the program streamlines the design process with a central 3D model. Changes made in one view update across all views and on the printable sheets. The name a Revita implies this ease of revision that  more...

Revit Architecture 2011 Fundamentals Revit Architecture is a powerful Building Information Modeling (BIM) program that works the way Architects think. From Preliminary Design through Design Development, and into Construction Documents, the program streamlines the design process with a central 3D model. Changes made in one view update across all views and on the printable sheets. This training guide is designed to teach you the  more...

Revit Architecture 2011 BIM Management Building Information Modeling (BIM) is an approach to the entire building life cycle. Revit Architecture is a powerful BIM program that supports the ability to coordinate, update, and share design data with team members throughout the design, construction, and management phases of a buildinga ™s life. A key component in managing the BIM process is to establish a company foundation for  more...

Premiere Pro 7.0 - Basic Video Editing (Level 1 - Windows) You've probably shot video with a digital video camera, and maybe worked with recording audio clips. However, you now need to assemble the video, audio, and still images to create a video program. In this course, you'll use Adobe Premiere Pro to create a video program that combines video, audio, and still images You can get a complete list of other Adobe classes at  more...

Premiere Pro 1.5 - Basic Video Editing You've probably shot video with a digital video camera, and maybe worked with recording audio clips. However, you now need to assemble the video, audio, and still images to create a video program. In this course, you'll use Adobe Premiere Pro to create a video program that combines video, audio, and still images. You can get a complete list of other Adobe classes at  more...

Adobe Illustrator CS2 - Level 1 Adobe Illustrator is a sophisticated graphics program capable of creating complex and attractive illustrations and type effects. You might need to create logos, advertisements, and other illustrations in Illustrator. If you have little or no experience with Illustrator, it can be overwhelming to start creating complex illustrations. In this course, you'll start by drawing and manipulating simple  more...

Managing Managers Why a program about managing managers? What is it thata ™s difficult? #1: Balancing daily tasks with long-term strategic thinking. If you have managers reporting to you, lots of their a stuffa ends up being a firesa for you to put out. #2: Your direct reports may manage a wide variety of functions, and ita ™s difficult for you to create a sense of unity and cohesiveness for your  more...

Leading Through Changeleadership development Change management is the art and science of guiding an organization and its people through the predictable transitions from current reality to a preferred future position. Change manifests in various forms with diverse results and emotions, but there are two things that you can count on: Change wona ™t go away; it will only increase and you and the people around you need to learn to embrace  more...

Juggling Multiple Priorities Have you ever wondered a How am I supposed to get all of this done? Reports, meetings, evaluations, proposalsa and everything needs to be done NOW.a In order to decide what work is most important, you must know the specific outcomes you/ your organization desire(s), and take those outcomes and break them down into daily roles and responsibilities. This program examines many different  more...

Interviewing and Hiring Hiring quality employees is one of the most critical tasks in any organization. The basis of effective interviewing is asking the right questions. Leta ™s face it. If you ask candidates hypothetical questions you will get hypothetical answers. In this program you will learn the art of interviewing systematically so that you are getting the information that is most critical for job  more...

Interactive Interviewing When your job demands that you split your concentration between inputting information accurately into a computer while interacting with a real, live person who deserves your full attention, what do you do? This program shows you how to build rapport and put clients at ease, keep the client engaged as you input information into the computer, deliver bad news in a way that minimizes negative  more...

Business Architecture and Process Management This course teaches the basics of Business Architecture as a business management and project practice. It instructs how to apply business consulting and transformational business process engineering practices focusing on how to generate business value and capability through the adoption of standards and modeling methodologies. We have found many companies are struggling with transformational  more...

AutoCAD Architecture 2008 Advanced AutoCAD Architecture is a AutoCAD optimized for architecture.a In addition to all the standard AutoCAD tools, it offers a host of features to greatly increase the speed and efficiency of architectural drawings. The software is designed to work from first concept (conceptual design or mass model) all the way through to design development, working drawings, and facility maintenance. To meet  more...

AutoCAD Architecture 2008 Fundamentals AutoCAD Architecture is a AutoCAD optimized for architecture.a In addition to all the standard AutoCAD tools, it offers a host of features to greatly increase the speed and efficiency of architectural drawings. The software is designed to work from first concept (conceptual design or mass model) all the way through to design development, working drawings, and facility maintenance. To meet  more...

AutoCAD - AutoCAD LT 2011 Fundamentals The objective of AutoCAD/ AutoCAD LT 2011 Fundamentals is to enable students to create a basic 2D drawing in AutoCAD. All topics, including features and commands, relate both to AutoCAD and AutoCAD LT unless specifically noted otherwise in the courseware. To make the process easier and provide flexibility for instructors and students, the course is divided into two parts that can be taken  more...

AutoCAD - AutoCAD LT 2011 Fundamentals Part 2 The objective of AutoCAD/ AutoCAD LT 2011 Fundamentals Part 2 is to enable students to create a basic 2D drawing in AutoCAD. All topics, including features and commands, relate both to AutoCAD and AutoCAD LT unless specifically noted otherwise in the courseware. To make the process easier and provide flexibility for instructors and students, the course is divided into two parts that can be  more...

Adobe Illustrator CS2 - Level 1 (Macintosh) Adobe Illustrator is a sophisticated graphics program capable of creating complex and attractive illustrations and type effects. You might need to create logos, advertisements, and other illustrations in Illustrator. If you have little or no experience with Illustrator, it can be overwhelming to start creating complex illustrations. In this course, you'll start by drawing and manipulating simple  more...

DotNET Tuning Debugging and Optimization Microsoft .NET applications must be thoroughly tested, debugged, and optimized before deployment, to ensure high performance and robust solutions. This course is designed for the experienced programmer to quickly come up to speed on techniques for debugging and optimizing .NET programs. It also covers tuning applications after they have been deployed. This course is designed for using the C#  more...

Windows Presentation Foundation Using C# This course introduces Windows Presentation Foundation or WPF (a Avalona ), the new .NET technology from Microsoft for building rich Windows applications. It was originally part of .NET 3. 0, previously called a WinFXa by Microsoft. WPF includes an XML-based markup language for defining program elements, Extensible Application Markup Language (XAML). WPF applications can be created using only  more...

Adobe Premiere Pro 2.0 - Basic Video Editing You have probably shot video with a digital video camera, and maybe recorded audio clips. However, you now need to assemble the video, audio, and still images to create a video program. In this course, you will use Adobe ® Premiere ® Pro 2. 0 to create a video program that combines video, audio, and still images. You can get a complete list of other Adobe classes at  more...

Developing JSF Web Applications with Spring and Hibernate This course covers how to program JSF Web Applications, how to use the Spring Framework, and to use the Hibernate Object/ Relational Mapping (ORM) framework to implement the persistence layer of J2EE applications to develop flexible, testable and maintainable Java EE web applications. Besides covering each of these technologies individually, emphasis is placed on how to utilize them together.  more...

Basic Assembler Language This course introduces students to the basic skills required to write assembler programs using the IBM High Level Assembler (HLASM). Students will code Assembler programs with the following capabilities - Use Character, packed and binary data instructions Edit input data and build output reports Processing data in tables Build program linkage Code data management macros Use dumps  more...

ITIL@ LIFECYCLE COURSE CONTINUAL SERVICE IMPROVEMENT (CSI) The old adage "If you are not moving forward, you are moving backwards,a sums up the need for organizations to continually improve service quality, operational efficiency and business continuity. Based on the Continual Service Improvement (CSI) publication within the ITIL core library, this course focuses on the strategies, concepts and techniques for planning, implementing and optimizing a  more...

ITIL@ MANAGING ACROSS THE LIFECYCLE (MALC) COURSE While implementing individual ITIL processes may net some immediate gain, it is the integration of all of the service lifecycle stages that delivers true value. Based on all five (5) publications of the ITIL V3 core library, Our MALC class focuses on the planning, implementation and optimization of a cohesive, well-managed and sustainable Service Management program. Topics include business,  more...

Windows Presentation Foundation Using C# This course introduces Windows Presentation Foundation or WPF (a Avalona ), the new .NET technology from Microsoft for building rich Windows applications. It was originally part of .NET 3. 0, previously called a WinFXa by Microsoft. WPF includes an XML-based markup language for defining program elements, Extensible Application Markup Language (XAML). WPF applications can be created using only  more...

Advanced and Applied Project Management Advanced and Applied Project Management is a three-day, instructor-led, simulation-based class designed for experienced project management practitioners who wish to apply and enhance their fundamental project/ program management skills. The course re-establishes essential project management processes through hands on application of skills using both a course case study and a computer-based project  more...

Adobe Premiere Pro CS3 - Basic Video Editing You have probably shot video with a digital video camera, and maybe recorded audio clips. However, you now need to put the video, audio, and still images together and create a video program. In this course, you will use Adobe ® Premiere Pro CS3 to create a video project. You can get a complete list of other adobe classes at http://www.wintrac.com/courses/coursesadobe.asp  more...

Quattro Pro 10 - Spreadsheets Quattro Pro 10: Spreadsheet will introduce you to the basics of the Quattro Pro 10 electronic spreadsheet program. You can get a complete list of other Desktop Application Software classes at http://www.wintrac.com/courses/coursesdesktop.asp  more...

FileMaker Pro 5.5 Basic Skills For (Windows) FileMaker Pro is a powerful database program that allows tremendous flexibility in the entry and manipulation of information. In this course, you will learn the basics of FileMaker Pro so that you can create and use databases to organize your information. You can get a complete list of other Desktop Application Software classes at  more...

SCP Level One - Network Defense Countermeasures Network Defense and Countermeasures is an instructor-led 5-day classroom delivery with structured and hands-on activities. It is the second course in the first level of the Security Certified Program, focusing on the student's understanding of the architecture for network defense. The course is designed for the student who is a network administrator responsible for maintaining a wide range of  more...

SCP Level One - Network Security Fundamentals This course is designed to provide network administrators responsible for maintaining a wide range of network technologies with an awareness of security-related issues and the essential skills they need to implement security in a given network. This instructor-led 5-day classroom delivery with structured hands-on activities is the first course in Level One of the Security Certified Program. After  more...

How to Handle Change and Upheaval (leadership development) Change is a certainty in today's environment. The key to surviving and thriving is to take a proactive approach to change. This program provides the tools to assess typical attitudes toward change, intervene in the change cycle with positive strategies, and combat change-related stress. You can get a complete list of other Leadership Development classes at  more...

How to Conduct Internal Investigations Discrimination, harassment, theft, substance abuse, sabotage and misconduct are a few reasons why employers conduct internal investigations. Depending on the nature of the event, sometimes a simple investigation is all that is needed. At other times, a formal investigation is required. In any event, how the investigation is handled can make the difference between a fair outcome and a lawsuit. This  more...

Employee Initiative How to Make It Happen (leadership development) Many managers complain that their employeesa ™ work is incomplete and lacks professionalism. On the other hand, many employees complain that their managers dona ™t let them do interesting projects. The solution to both situations is accomplished by empowering employees and requiring accountability in return. In this program you will learn how to create a shared vision with your employees  more...

Microsoft Project 2000 - Level 1 Students will probably get the most out of this course if they want to learn how to use Microsoft Project 2000 to assist them with project management. Students should have some project management experience and be familiar with terms such as Gantt Chart, task, critical path, and resource. Students should also be familiar with terms such as computer memory, data files, and program files. No  more...

Introduction to MQSeries Application Development This course will use both instructor-led discussions and hands-on workshops to demonstrate the capabilities of programming Java applications using IBMa ™s MQSeries. Within this course, each student will be exposed to the following topics; the major components of an MQSeries installation (both local and remote), install the MQSeries client, develop MQSeries Java program using RAD v6. 0,  more...

Develop Oracle 9i PL-SQL Program Units An essential component of client/ server application development is the creation of database server-side program units. This course discusses the subjects of database triggers and stored procedures. Advanced topics such as using system-supplied packages, programming for superior performance, object oriented encapsulation of logic into packages and many others are discussed in detail. You can get  more...

Program With PL-SQL COMPLETE LIBRARY This Oracle 10g courseware training guide book will consider the grammar, syntax and benefits of using the PL/ SQL language within an Oracle database environment. The Oracle PL/ SQL language provides for programming logic features not contained within SQL. This course is taught using the following two volumes. Each volume may be presented as a standalone course. However, It is also frequently  more...

Oracle Database 10g - Program With PL-SQL Part II This Oracle 10g courseware training guide book will consider grammar, syntax and benefits of using the PL/ SQL language within an Oracle database environment. The Oracle PL/ SQL language provides for programming logic features not contained within SQL. You can get a complete list of other Oracle classes at http://www.wintrac.com/courses/coursesoracle.asp  more...

Oracle Database 10g - Program With PL-SQL Part I This Oracle 10g courseware training guide book will consider the grammar, syntax and benefits of using the PL/ SQL language within an Oracle database environment. The Oracle PL/ SQL language provides for programming logic features not contained within SQL. You can get a complete list of other Oracle classes at http://www.wintrac.com/courses/coursesoracle.asp  more...

Oracle Database 11g R2 - PLSQL Fundamentals II - Develop Program Units This Oracle 11g courseware training guide book will equip students to develop database server-side PL/ SQL program units within an Oracle database. You can get a complete list of other Oracle classes at http://www.wintrac.com/courses/coursesoracle.asp  more...

Oracle Database 11g R2 -PL and SQL Fundamentals - Complete Library This Oracle 11g courseware training guide book will provide an introduction to the PL/ SQL database programming language, based upon the latest features available with the Oracle database. Syntax, structure and features of the language are discussed in the context of database applications and programming. This course equips students to develop database server-side PL/ SQL program units within an  more...

Introduction to Developing OO Applications with Java for Procedural Developers Learn the key object technology concepts together with the current trends, tools, and techniques to support developing Java applications. Learn not only the object technology concepts, but also the fundamentals of the Java language itself, to write and organize classes to create a simple, but usable application. In our hands-on labs, take a case study from paper to product. Learn to use the  more...

SMPand E Fundamentals This course provides the fundamentals of SMP/ E processing for installation and maintenance of systems software and program products. Topics will include an examination of SMP/ E commands, a detailed review of MCS statements and their purpose, and exercises to enable the student to gain a working familiarity with SMP/ E processing. You can get a complete list of other Mainframe classes at  more...

DOTNET Distributed Applications Using C# This course provides a realistic, hands-on coverage of developing distributed applications using .NET and C#. It covers Web services in depth and introduces .NET Remoting. Web services are an evolving series of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. .NET remoting enables a .NET client  more...

Xpediter IMS Modify the Xpediter SetUp to test programs that run under MPP, BMP, and BTS. Use the Xpediter Debugging Tools / Commands to examine program execution. Convert the "standard" Compile & Link JCL to it's Xpediter counterpart. Prepare a program to run under Xpediter. You can get a complete list of other Mainframe classes at http://www.wintrac.com/courses/coursesmain.asp  more...

Oracle9i Advanced PLSQL Programming This hands-on class is designed for PL/ SQL developers writing or supporting complex enterprise systems and provides a critical continuation of learning for the PL/ SQL developer. This course is the next step for persons who have knowledge of PL/ SQL basics. You will learn how to build systems that incorporate many new 9i features such as ANSI CASE statement, extracting DDL with DBMS_METADATA and  more...

DOT NET Tuning Debugging and Optimization Microsoft .NET applications must be thoroughly tested, debugged, and optimized before deployment, to ensure high performance and robust solutions. This course is designed for the experienced programmer to quickly come up to speed on techniques for debugging and optimizing .NET programs. It also covers tuning applications after they have been deployed. This course is designed for using the C#  more...

Adobe Captivate 3.0 You may be familiar using a certain software application and would like to create a computer-based training program to teach students how to use that software. Adobe ® Captivatea 3. 0 is a tool that automates the creation of software training materials. In this course, you will use Adobe ® Captivatea 3. 0 to develop demonstrations and interactive simulations of software applications.  more...

FreeHand MX Level 1 (windows) Macromedia FreeHand is an extremely powerful and sophisticated graphics program, capable of creating complex and attractive illustrations and text effects. In this course you will learn many of the basic skills that will allow you to take advantage of FreeHand's powerful tools. You can get a complete list of other Multimedia & Design classes at  more...

Quattro Pro 11 Quattro Pro 11 ® is a hands-on instruction book that will introduce you to the basics of the Quattro Pro 11 electronic spreadsheet program. You can get a complete list of other Desktop Application Software classes at http://www.wintrac.com/courses/coursesdesktop.asp  more...

PowerPoint 2002 (XP)- Level 1 Welcome to the world of computerized desktop presentation. Microsoft PowerPoint 2002 is a feature-rich, easy-to-use program that enables you to create presentation slides that combine text, clip art, drawings, tables, and charts and graphs. In this course, you'll learn how to create, modify, and run a basic PowerPoint presentation. You can get a complete list of other Desktop Application  more...

Web Service Fundamentals Using VB DOTNET and ASP DOTNET This course provides a realistic, hands-on, comprehensive coverage of developing Web services using ASP. NET and VB. NET. Web services are an evolving series of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP.  more...

Web Service Fundamentals Using C# and ASP DOT NET This course provides a realistic, hands-on, comprehensive coverage of developing Web services using ASP. NET and C#. Web services are an evolving series of standards that enable programs on various computers to communicate with other programs on similar or disparate computers transparently over the Internet. This course teaches in detail the skills needed to program Web services using ASP. NET. It  more...

Windows Presentation Foundation Using Visual Basic This course introduces Windows Presentation Foundation or WPF (a Avalona ), the new .NET technology from Microsoft for building rich Windows applications. It was originally part of .NET 3. 0, previously called a WinFXa by Microsoft. WPF includes an XML-based markup language for defining program elements, Extensible Application Markup Language (XAML). WPF applications can be created using only  more...

Windows Presentation Foundation Using C# This course introduces Windows Presentation Foundation or WPF (a Avalona ), the new .NET technology from Microsoft for building rich Windows applications. It was originally part of .NET 3. 0, previously called a WinFXa by Microsoft. WPF includes an XML-based markup language for defining program elements, Extensible Application Markup Language (XAML). WPF applications can be created using only  more...

INTRODUCTION TO WINDOWS PRESENTATION FOUNDATION USING C# This course introduces Windows Presentation Foundation or WPF (a Avalona ), the new .NET technology from Microsoft for building rich Windows applications. It is part of .NET 3. 0, previously called a WinFXa by Microsoft. WPF includes an XML-based markup language for defining program elements, Extensible Application Markup Language (XAML). WPF applications can be created using only code or a  more...

Sales Over the Phone (Road Map to Telephone Sales Excellence) What makes a sales superstar? You might think it is all about the perfect opening line or closing pitch. However, becoming a sales superstar is much more nuts and bolts than that. This program gives you a helpful structure for each day that allows you to set goals and get organized to keep you motivated. Youa ™ll also learn how to gain trust over the phone, find more and better leads and  more...

Sales Presentation Skills (office2007) What makes one sales presentation stand out over another? How can you distinguish yourself from your competition? With confidence, credibility and composure. This program will teach you all three skills, along with many others. Youa ™ll learn how to gain information and insights about a prospective buyer in order to develop a presentation that addresses his/ her specific needs, buying  more...

Sales Presentation Skills (office 2003) What makes one sales presentation stand out over another? How can you distinguish yourself from your competition? With confidence, credibility and composure. This program will teach you all three skills, along with many others. Youa ™ll learn how to gain information and insights about a prospective buyer in order to develop a presentation that addresses his/ her specific needs, buying  more...

The 7 Triggers to YES for Sales The 7 Triggers to Yes for Sales is a powerful, breakthrough persuasion training program enabling people to quickly persuade a YESa decisions, to get commitment, compliance and results from others. We can effectively influence othera ™s decisions only when we understand how others make decisions. Based on the exciting new science of live brain imaging, we know, for the first time, how the  more...

Network Security Fundamentals Network Security Fundamentals is designed to provide Network Administrators with an awareness of security-related issues and the essential skills they need to implement security in a given network. This course is the first course offered in Level One: Defense of the Security Certified Program. You can get a complete list of other Security classes at  more...

Network Defense And Countermeasures Network Defense and Countermeasures is the second course in the first level of the Security Certified Program. This course focuses on students' understanding of the architecture for network defense. You can get a complete list of other Security classes at http://www.wintrac.com/courses/coursesSecurity.asp  more...

Hardening the Infrastructure Hardening the Infrastructure is designed to provide Network Administrators with an awareness of security-related issues and the essential skills they need to implement security in a given network. It is the first course offered in the first level of the Security Certified Program. You can get a complete list of other Security classes at  more...

Advanced Security Implementation This course is designed to provide the foundation knowledge to network administrators and security professionals who are seeking to learn about advanced security issues surrounding PKI and biometrics. Advanced Security Implementation is designed to provide network administrators and security architects with an awareness of security-related issues and the essential skills they need to implement  more...

Enterprise Security Solutions Enterprise Security Solutions is designed to provide network administrators and security architects with an awareness of security-related issues and the essential skills they need to implement security in a given network. It is the second course offered in the second level of the Security Certified Program. This course is preceded by Advanced Security Implementation (ASI). You can get a complete  more...

Motivating Employees to be Their Best The basic premise of this program is that motivation is not something you do to others; people motivate themselves. This program is not about traditional extrinsic motivation techniques such as rewards, incentives, salary, etc. These use a carrot or stick approach that tries to get employees to change their behavior based on external factors. This program is about helping managers and supervisors  more...

Leading Through Change Change management is the art and science of guiding an organization and its people through the predictable transitions from current reality to a preferred future position. Change manifests in various forms with diverse results and emotions, but there are two things that you can count on: Change wona ™t go away; it will only increase and you and the people around you need to learn to embrace  more...

Delegating for Growth (leader) Often misunderstood and poorly implemented, effective delegation can be a highly successful method to increase productivity and build capability among employees. This program will help managers and supervisors select the right person for delegation, implement a process for effective delegation, recognize and overcome barriers to successful delegation, and identify the most appropriate tasks for  more...

Cross-Functional Teams Working in teams is not new, but working effectively and in a timely fashion can be a challenge for even the finest tuned teams. This course will make the exchange of information much easier. You will learn how to lay the groundwork, the best way to build and shape a team, how to get the work accomplished and ways to evaluate performance. Why not make the job of cross-functional teams more  more...

Conflict Management Conflict is inevitable, but if left unchecked it can be highly destructive within an organization. This program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone  more...

Communication Skills for Technical Professionals In today's fast-paced world, employees have to be able to get their point across quickly or they won't be effective. To succeed in this type of environment, technical professionals need effective communication skills to accompany their technical prowess. The ability to communicate, cooperate, coordinate, resolve differences and persuade others effectively will determine success as much as the  more...