C Program Telephone Seminars

Become a Certified Christian Life Coach Professional Certified Christian Life Coach Professional Christian Life Coaching is a rewarding and exciting career where you use your gifts and talents to help others identify goals and values and make significant changes in their lives. Our premier program is affordable and comprehensive program and delivered in a 16 week all which is offered through weekly group webinars, or through  more...

Accounting Endowments of Not-for-Profit Organizations After UPMIFA BenefitsIn response to the enactment of the Uniform Prudent Management of Institutional Funds Act in most of the United States, the Financial Accounting Standards Board, in 2008, promulgated FASB Staff Position No. FAS 117-1. FSP FAS 117-1 provides guidance for nonprofits as to the proper classification of endowment funds when UPMIFA has been enacted and expands the required disclosure about  more...

Boilerplate Contract Terms: Yes, They Really Matter BenefitsThis live audio conference will address the parts of a contract that often go overlooked and underappreciated: the boilerplate terms, the provisions toward the end of the contract that are often left to the lawyers, that are not heavily negotiated, but that matter most when things go wrong. The program will also discuss damages and warranty provisions, choice of law and forum clauses,  more...

Fair Housing Act Design and Construction Requirements BenefitsThis live audio conference will provide an overview of the design and construction requirements of the Fair Housing Act. We will focus on specific building types that are required to comply, safe harbors and practical application of the design and construction requirements. The presenters have worked with residential builders across the country providing plan and construction reviews. In  more...

Current Issues in Wetland Delineation BenefitsMany project proponents lack the familiarity with Clean Water Act Section 404 regulations and wetland resources needed to develop comprehensive permit applications and build sufficient time for regulatory compliance into project schedules. Similarly many project opponents who grasp the regulatory process are adept at identifying inconsistencies in the implementation of the delineation  more...

Essential Concepts In Construction Contracting BenefitsThis live audio conference is designed to educate persons responsible for construction contracting about project delivery systems, basic concepts and contract terms, and the allocation and avoidance of risk in construction contracts. Pitfalls for the unwary will be addressed, especially when using standard form agreements and informal contracting on small projects. This program is  more...

What You Need to Know About Section 404 Permits BenefitsAny proposed project involving wetlands or other waters of the United States is likely to require some type of permit issued by the U.S. Army Corps of Engineers. As the federal agency responsible for regulating impacts to wetlands, the Corps' regulations and the permit process can represent a significant part of a project's development. The identification of wetlands or other waters on a  more...

Best Practices for Motivating Students BenefitsIf you're tired of struggling to work successfully with unmotivated, bored, and disinterested children and teens, then you will want to be part of every minute of this live audio conference. This program is packed with dozens of innovative, ready-to-use, more effective strategies to turnaround unmotivated students in grades Pre-K through 12. These techniques are real-world, practical  more...

A Regulatory Update on Unclaimed Property Compliance BenefitsWho within your company is responsible for ensuring compliance with the various state unclaimed property laws? Is your company currently undergoing an unclaimed property audit? If you are struggling to find the answer to these important compliance questions, this live audio conference is for you! Believe it or not, there are still many companies who are unfamiliar with the various state  more...

Construction Documentation: Preparing Effective Job Records BenefitsAlthough the term 'papering the file' is often associated with increased documentation efforts in preparation for litigation after a job has gone bad, it shouldn't be. Effective communication and accurate recordation of those communications can keep the parties - and the project - on course and out of litigation. Should an irreconcilable dispute nevertheless arise, thorough project  more...

Best Practices for Preventing and Responding to Cheating in Your Classroom and School BenefitsCheating in school is a widespread and complex problem. Recent news has included reports of hundreds of high school seniors in a Texas school obtaining test questions prior to a final exam in English, students in New York paying others to take their SAT tests, and students in a California high school obtaining test questions from textbook test banks restricted to teachers' use. Research by  more...

Using Social Media in Banking BenefitsSocial media has become a hot topic for bank boards and senior managers as hundreds of millions of consumers have congregated to social networks, blogs, and other social media platforms. The widespread use of social media has resulted in structural changes in commerce, politics, and now, banking. Banks are being forced to adapt to changes created by social media. Specifically, banks must  more...

Resolving Corporate and Construction Disputes with Collaborative Law BenefitsIn today's economy, all business people are looking for ways to cut costs. One budget item that can be substantially reduced is the expense associated with litigation. Corporations can cut overhead and construction companies can avoid unnecessary project delays by getting disputes resolved quickly and economically outside of the courthouse. Litigation involves more than legal fees; there  more...

Domestic Asset Protection Trusts: Fundamentals and New Approaches BenefitsThis live audio conference will focus on the uses, benefits, requirements and differences among the various Domestic Asset Protection Trusts ('DAPTs') permitted under state law and the reasons why one state law may be preferred over another. There will also be a discussion of the most recent applications involving trusts for protection and other uses. Examples include the use of a DAPT as  more...

Domestic Asset Protection Trusts: Fundamentals and New Approaches BenefitsThis live audio conference will focus on the uses, benefits, requirements and differences among the various Domestic Asset Protection Trusts ('DAPTs') permitted under state law and the reasons why one state law may be preferred over another. There will also be a discussion of the most recent applications involving trusts for protection and other uses. Examples include the use of a DAPT as  more...

Anatomy of a Will Contest: How to Succeed at Trial BenefitsThis live audio conference is intended to provide you with information on the strategies involved in contesting wills. The program will cover: The common grounds to contest a will; best practices in investigating and gathering evidence; issues in estate administration while the will contest proceeding is pending; and trial tactics and evidence issues. Armed with these insights and  more...

Covenants Not to Compete and Trade Secrets BenefitsThis live audio conference provides an overview and general principles of the law and legal theories related to protecting competitive business interests and confidential business information - one of the fastest growing areas of intellectual property law outside of traditional patent, copyright and trademark concerns. You will learn about covenants not to compete, nonsolicitation  more...

Intellectual Disabilities and Employer ADA Obligation BenefitsWith the dramatic expansion of the American With Disabilities Act (ADA) by the ADA Amendment Act of 2008 (ADAAA) and the EEOC's ADAAA final regulations effective as of May 24, 2011, ADA claims are skyrocketing. A great many of the burgeoning claims concern matters formerly called mental disabilities and which are now called intellectual disabilities. Intellectual disabilities, which may  more...

E-Verify Requirements and Best Practices BenefitsE-Verify is an online system that allows employers to check the work status of new hires by comparing information from an employee's Form I-9 against Social Security Administration and Department of Homeland Security databases. Although initially implemented as a voluntary program, many states now require the use of E-Verify. Additionally, many federal contractors are also required to use  more...

Daubert Motions: Challenging Expert Opinions BenefitsSince the U.S. Supreme Court decided Daubert v. Merrell Dow Pharmaceuticals in 1993, the federal law governing expert testimony has undergone a radical transformation. The courts of most states have also now adopted Daubert to some extent. Every litigator needs to understand the impact of Daubert and its progeny. Used properly, Daubert can be a powerful tool for excluding expert evidence.  more...

Protecting Attorney Work Product in Communications With Experts Under the Amended Federal Rules BenefitsIn December 2010, sweeping changes were made to Federal Rule of Civil Procedure 26, including the rules regarding expert discovery, in an effort to avoid unnecessary discovery disputes and litigation practices that waste significant costs. Learn how the new rules are being applied in practice, and the significant impact they have on discovery into communications between lawyers and experts  more...

Form 706: Estate Tax Return Fundamentals BenefitsAmericans have been able to accumulate wealth. It is estimated more than $10 trillion in wealth will be transferred over the next 15 years. If a person has been fortunate to amass significant wealth, the government imposes a tax when the person transfers their wealth at death. In 2011, if a person's gross estate plus adjusted taxable gifts equaled or exceeded $5 million in value, Form 706  more...

Implications of Medical Marijuana in the Workplace BenefitsAn applicant takes a pre-employment drug screen and tests positive for marijuana but tells you that he is a registered user of medical marijuana to treat his medical condition. Can you refuse to hire him? An employee tells you that he needs to take a daily break in order to consume medical marijuana to treat his cancer. Do you have to accommodate this request? How is this request different  more...

Effective Use Of Medical Records In Personal Injury Litigation BenefitsPersonal injury litigation requires the effective and efficient use of medical records. In order to present your case persuasively, you must have an understanding of how to collect medical records, how to use them during discovery and how to present them to a jury. This live audio conference discusses both plaintiff and defendant perspectives, and it will explain the role of medical  more...

Intermittent Leave Under FMLA BenefitsMany employers are confronted with various issues related to intermittent leave under FMLA. This live audio conference will help front line personnel identify and handle intermittent leave issues. The program will address the legal and human resources issues confronted by employers and provide practical steps and procedures for employers to follow. This live audio conference is designed  more...

Collaborative Delivery Method Fundamentals BenefitsMany owners looking to maximize the value they receive for their capital dollars are looking to more collaborative project delivery approaches to deliver their capital construction projects. This live audio conference will help those responsible for evaluating and selecting the most appropriate project delivery method. This will begin with an understanding of the basic fundamental project  more...

Health Savings Accounts BenefitsThis live audio conference will explain the basic rules for eligibility, contributions and use of an HSA with a high deductible plan. It will also review current studies on whether HSAs are achieving the goal of reducing total health care costs through consumerism. Focusing on the final comparability rules for employer contributions and updates on the new contribution limits and IRS  more...

Tips and Techniques for Writing Effective Legal Briefs Benefits Effective writing is one of the most important tools in the legal trade. No matter the strength of your case or your knowledge of the facts and the law, your ability to communicate concisely and powerfully is crucial to your success. With a particular focus on writing legal briefs, this live audio conference will show you how to focus your writing to a specific audience; streamline and  more...

Service Level Fundamentals: Maximizing Business Value BenefitsService levels provide targeted, effective incentives to cause service providers to achieve their customers' desired business outcomes. However, too often customers discover that those service levels are being achieved with reports showing 'green' while the service itself feels 'red.' In these situations, customers often find that those service levels: measure the wrong aspects of the  more...

Ethical Considerations in Utilizing Social Media BenefitsSocial media, from law firm websites to online networking, has become both a preferred means of communication and an important marketing tool for lawyers and firms. But ethical traps abound for lawyers who use these tools to communicate with clients, potential clients, and even friends and family. State bar discipline, compromised cases and malpractice exposure, even job loss, has resulted  more...

Utilizing Formulas in Microsoft Excel BenefitsAnyone using Excel invariably needs to create and understand how to use formulas and functions. For some Excel users, it is the centerpiece of what they do on a daily basis. Many Excel formulas involve simple mathematical constructions using addition, subtraction, multiplication and division, but sometimes you need more complex formulas to reach an answer. Excel has more than 300 built-in  more...

FLSA New Fluctuating Workweek Regulatory Guidance BenefitsOver the last two years, the Wage and Hour Division of the U.S. Department of Labor (DOL) has placed the employer community on notice that it intends to be very assertive in its enforcement of the minimum wage and overtime provisions of the Fair Labor Standards Act. Consistent with this philosophy and its current modus operandi, the DOL recently concluded rulemaking that, among other  more...

Successful PTO Programs BenefitsPTO programs have become quite popular over the years as an alternative to traditional vacation, sick leave and other policies. Done right, PTO can be a powerful recruiting and retention tool. Done wrong, PTO can negatively impact morale and productivity and be a trap for the unwary employer. This live audio conference helps those persons responsible for designing and implementing employee  more...

NEPA: Understanding the Basics BenefitsSince 1970, the National Environmental Policy Act has been the cornerstone for environmental protection in the United States. To implement NEPA, federal agencies must prepare environmental impact statements or environmental assessments to study the impacts of their proposed actions. Unfortunately, some federal agencies, their consultants and affected citizens do not fully understand the  more...

Best Practices in Nursing Documentation: Writing Effective and Legal Proof Notes BenefitsLong gone are the days that nurses and other health care providers hand-wrote cryptic notes on essay paper-like chart pages that rarely were ever looked at again. Long gone, also, are the days that physicians would only look at labs, reports and other physician's notes, expecting the nurse to call to the physician's attention anything important about the patient so they didn't have to read  more...

Storm Water Pollution Prevention Plans (SWPPP): Developing a SWPPP and the New EPA Storm Water Rules BenefitsCities, states and the EPA are placing new emphasis on storm water discharges from industrial facilities, construction sites and municipalities. They are conducting storm water pollution prevention plan inspections at industrial facilities and construction sites. Some of these inspections have resulted in storm water violations with fines. Nationwide, storm water is a leading source of  more...

User Requirements and Specification Fundamentals BenefitsPoorly written requirements often result in the customer not getting what the customer wanted or needed. In worst case scenarios, the final product doesn't solve the problem or produce anything of value for the customer. The result is money and time wasted. This live audio conference helps those responsible for purchasing products or getting the right thing built generate requirements  more...

Exit Strategies for Section 42 Affordable Housing Tax Credit Properties BenefitsThe affordable housing tax credit program was created in 1986 to encourage the private sector to develop and own affordable rental properties throughout the United States. Tax credit properties completing their initial 15-year tax credit compliance periods face several business, legal, tax and accounting issues that must be addressed before a property can be successfully repositioned.  more...

Workers' Compensation: Return to Work Issues BenefitsBy attending this program you will learn the fundamentals of managing the employee returning to work from a compensable injury. In addition to an understanding of the interplay between federal laws prohibiting discrimination against health conditions and state workers' compensation laws, you will learn strategies to make the most of functional capacity evaluations and rehabilitation  more...

Weight Loss At the Workplace: Legal Issues For Employers Seeking To Reduce Health Care Costs BenefitsLearn the issues used to identify and address when formulating and implementing a corporate wellness program that is aimed at weight loss reduction. The number of potentially applicable federal and state laws requires careful consideration of the potential issues raised with drafting and managing a corporate wellness program. The multiple relevant laws and regulations only heighten the  more...

Key Legal and Practical Considerations When Forming an ACO: Seizing the Opportunities and Overcoming Challenges to Achieve Qual BenefitsThe long-awaiting Final Rule governing ACOs participating in the Medicare Shared Savings Program (MSSP) provides the industry with an improved outlook of the potential success that may be achieved, but also a daunting list of challenges to be met in order to seize the opportunities. This live audio conference will walk you through the legal, regulatory, policy, and practical challenges and  more...

Are You Prepared for the Financial Institution Record Match Program? BenefitsThe State of California enacted legislation (California Revenue Tax Code 19266) that will impact virtually every bank, credit union, thrift and brokerage firm doing business in California. This new program will place a new burden on financial institutions in order to help the state collect delinquent taxes. Financial institutions should start consideration of the FIRM Agreement and how  more...

Getting Closer to Perfect: Tips to Help Paralegals Write Effective Emails and Memos BenefitsThis live audio conference will look at some key legal writing concepts applicable to a variety of documents that paralegals draft on a regular basis, including emails, memoranda and discovery. Good legal writing is a skill that can be learned, and comes through practice and multiple drafts. Attend this program and receive a basic review of grammar and other writing strategies, dispel some  more...

Employment Law Compliance: Disciplining or Terminating a Workers' Comp Claimant BenefitsThis live audio conference will address many of the difficult issues that arise when considering whether to discipline or terminate an employee who is also a workers' compensation claimant. The program will cover the core concepts underpinning workers' compensation statutes and the primary types of anti-retaliation provisions found in workers' compensation statutes. The live audio  more...

Learning on the Job: Creating Legally-Sound Internship Programs BenefitsCreating a successful internship program is not as simple as identifying and assigning appropriate projects and requiring interns to shadow your employees. An internship can be a wonderful opportunity for the participant to learn about a business, organization, or industry. Organizations that maintain internship programs must be mindful, however, that they must comply with several federal  more...

Developing a School Wellness Program BenefitsAs many of you are aware, childhood obesity is one of our nation's leading health threats. Today, about 1 in 3 children and youth (ages 2-19) in the United States is already overweight or obese -- that's nearly 25 million young people. - Disappearing recess: Nearly one-third of elementary schools do not schedule recess on a regular basis. - Less physical education: 92% of elementary  more...

Common Conflicts in the Tripartite Relationship BenefitsNot everything shared by client stays with his/her attorney. Often times, it is shared with the insurance carrier that has retained counsel pursuant to their insurance policy. However, some information cannot be shared with the carrier, to their detriment but to the benefit of the insured. What can an attorney share with his client's insurance carrier, and what is he prohibited from  more...

Navigating Trade Sanctions Laws in International Business Transactions BenefitsInternational business continues to grow in complexity, especially considering that U.S. trade sanction regulations may materially impact contracts, supply agreements and the ability to effectively deliver products to a global market. Further, recent enforcement cases have not only signified higher penalties, but also that both U.S. and foreign companies are targeted. This live audio  more...

Substance Abuse and Mental Health Records: What Can You Release? BenefitsDo you know that medical record custodians may be violating a patient's privacy protections without even knowing it in responding to requests for a patient's health information that contain substance abuse and mental health information? Do you know that you may need to withhold mental health and substance abuse records, even in responding to a records subpoena? Learn more about these  more...

Understanding and Complying With Disclosures Under Rule 26(A) BenefitsElectronic discovery has fundamentally altered both the corporate and legal worlds. The discovery and production of electronic records is now expected by litigants and courts alike. You will learn about the amended federal rules relating to electronic discovery and recent case law interpreting these rules. This live audio conference will also discuss benchmarking data that assesses how  more...

Prepaid Cards: An Alternative to Traditional Checking Accounts? BenefitsThis live audio conference will provide banking and other financial services companies with essential information to evaluate prepaid card/access products that will best complement their current business models and risk tolerance. The program will explore the advantages and disadvantages of this rapidly evolving financial product line. It will provide organization with solid guidance on  more...

Excel Power Tips and Shortcuts BenefitsNeed an Excel productivity boost? You can now learn simple tricks and many shortcuts that will make you instantly more proficient using Excel ! Most Excel users are underutilizing this software. Start using the full power of Excel , and learn cool Excel tips and tricks that will make you the 'go-to' person in your office! Master more than 100 tips to make you a Power User! This live audio  more...

Advanced Issues in GMP Contracting BenefitsAs owners have searched for project delivery systems that reduce the overall duration from project conception to project completion without increasing their risks or their costs disproportionately, one of the most common approaches has included the use of guaranteed maximum price, or GMP, contracts. However, as the use of the various GMP contract formats has proliferated, so have disputes.  more...

Historic Rehabilitation Tax Credits: Using Tax Incentives to Develop and Invest in Historic Properties BenefitsThe federal Historic Rehabilitation Tax Credit (HTC) has grown into a key financing tool for economic development, historic preservation, and neighborhood revitalization. Combined in many areas with available state historic rehabilitation tax credits, HTCs have been used to rehabilitate historic city centers, theatres, warehouses and other historic buildings across the country. This live  more...

Key Aspects of Mezzanine Financing BenefitsMezzanine loans will play an increasingly important role in meeting the financing needs of companies in the coming years. With the tightening of leverage multiples for senior debt, a growing number of companies and equity sponsors are turning to mezzanine debt as a solution to their capitalization requirements. This live audio conference will provide you with an in-depth understanding of  more...

Document Retention and Destruction Policies for Financial Institutions BenefitsFinancial institutions too often rely on recommended document retention guidelines without understanding the risks of inconsistent or antiquated practices. While Sarbanes-Oxley has clarified the responsibilities of certain financial institutions, Sarbanes-Oxley is only a portion of the document universe. This live audio conference will help you navigate the complex universe of document  more...

Best Practices to Modify Electronic Health Records While Maintaining Record Integrity BenefitsMoving to an electronic health record system can make it possible to work more efficiently and effectively by automating certain tasks and making information easier to locate. But sometimes, even electronic records must be modified by adding, amending, correcting or deleting information. In some ways, paper records were easier to deal with, as incorrectly filed documents could simply be  more...

Mastering the Science of Cross Examination BenefitsIt has been called 'The greatest legal engine ever invented for the discovery of truth.' Nothing grabs the attention of the judge and jury like cross examination. Done well, it can lead to victory. Done poorly, it can lead to ruin. Listen to this program as two experienced trial lawyers cover the most important points that you need to know to become a master of cross examination. Whether  more...

ALTA Policy, Endorsements and Transaction Strategies With Title Insurance BenefitsThis live audio conference will examine the changing role of title insurance in real estate transactions and review policy forms, with an emphasis on the 2006 ALTA Policy. Using the commitment for title insurance, this program will discuss how you can avoid title pitfalls and coverage gaps, expedite a pre-closing response to coverage requests, and ultimately enhance coverage. Critical  more...

Form 990 And Unrelated Business Income BenefitsThis live audio conference will involve a detailed discussion of Form 990, including tips and traps. If you are involved with 990s, you know the effort it takes to complete the form accurately. With renewed emphasis on the filing due to congressional attention and IRS audit activity, this program will go through the respective parts of the form in detail, and provide tips on completing the  more...

Advanced Applicant Tracking Strategies For Government Contractors: Effective Tools To Avoid Claims of Discrimination BenefitsFederal contractors and subcontractors are required to track applicant data for their affirmative action plans. However, even companies who properly track applicant data treat the process as a purely recordkeeping exercise. Failure to maintain proper and robust information regarding applicant disposition is the most common error employers can make which results in Office of Federal  more...

Considering Medicare's Interest in Future Medical Expenses While Avoiding MSA Overfunding BenefitsThis live audio conference will focus on Medicare compliance in workers' compensation and liability cases in which future medical expenses are likely to be incurred. We will explore the legal obligations of injured persons, insurers, and employers in compliance with the Medicare Secondary Payer Act when settling workers' compensation and liability cases. Explore alternatives to submission  more...

Trucking Litigation BenefitsLitigation involving trucking and bus companies seems straightforward. Unfortunately, nothing could be further from the truth when it comes to trucking tort cases. During this live audio conference, you will hear how to negotiate the waters and learn how the myriad of confusing federal and state regulations could torpedo your otherwise straightforward common law case. Hear from the former  more...

Medical Records Update for Paralegals: Releases, Retention and Confidentiality Requirements BenefitsMedical providers and health plans, vendors, and others who retain medical or health records are often subjected to complex and conflicting requirements to maintain the confidentiality and restrict the disclosure of the information. Complex and overlapping rules and regulations impose rigid requirements that must be met before information is released and require medical record repositories  more...

Making Friends: Social Understanding for Students with Autism and Asperger's BenefitsThis live audio conference describes the social challenges that children with Asperger's Syndrome or Autism Spectrum Disorder may encounter while in the classroom. As the speaker notes, 'Play is work for a child with ASD' and children with ASD typically do not become 'social butterflies.' Dr. Norall would like to give teachers the resources to help a child with Asperger's Syndrome or ASD  more...

IRS Guidelines for Good Governance for 501(c)(3) Organizations BenefitsGiven continued congressional scrutiny of whether tax-exemption is a worthy federal subsidy for any type of tax-exempt organization, proper governance and accountability to the local community are key factors that may distinguish the tax-exempt sector from the taxable sector. The Internal Revenue Service, the press and others have linked the need for good governance to the quest for  more...

Contractor Guidance on Avoiding OSHA and Other Legal Problems BenefitsConstruction employment is at a record low and yet construction employers make up over 60% of the employers cited by OSHA and account for an even higher percentage of the unlucky employers placed on the OSHA Severe Violators Enforcement Program List. Even those contractors with national recognized safety management programs find themselves exposed to costly 'repeat' citations and unusual  more...

How to Revitalize an Impoverished Neighborhood: Thirty Years of Successful Green Urbanism BenefitsDr. Gilderbloom will teach people how to turn around neighborhoods without removing the poor, and to create a 'shared revitalization' that is a great place to live, work, and play using new urbanism and green planning purposes. He will teach to recycle buildings that embraces historic preservation and green planning principles. He will teach traffic calming techniques of how to turn  more...

How to Develop an Effective Mentoring Program BenefitsCreating a structured mentoring program is a powerful way to support the personal growth and career development of employees. Mentoring also enhances the stability and productivity of an organization through employee retention, succession planning, transfer of knowledge, and leadership development. The problem is that many businesses believe that mentoring consists of just 'putting two  more...

Pupil Records: Best Practices Concerning Access, Release, Content and Storage of Educational Documents BenefitsSchool districts frequently receive requests for access to student records from state agencies, federal agencies, parents and members of the public. This live audio conference will provide school officials, parents, school staff and school lawyers with an overview of the laws relating to access, release, content and storage of student records. The live audio conference will define the  more...

Construction Management At-Risk Fundamentals BenefitsProject delivery systems continue to evolve as owners and contractors continue to look for better ways to manage the risks associated with the time and money it takes to get from project concept to project completion. The adversarial nature of the traditional design-bid-build approach has led many to look for ways to create more collaborative approaches. Construction management at-risk is  more...

Construction Payment Bond Fundamentals BenefitsIn a tight economy, more situations arise where someone in the line of project contracts, from the prime contractor down to a second- or lower-tier subcontractor, fails to pay its bills - or even goes out of business. Those who are unpaid must seek alternative means to ensure payment. And those who are higher on the project chain must take steps to assure the flow of funds all the way  more...

Why Is This Guy Still on My Health Plan? BenefitsWe have encountered many situations where an employee remains on the company's health benefits as an active employee for many years past the date in which the employee was actively at work for the company. This live audio conference will answer a common problem employers experience, what date should an employee be treated as a terminated employee when he/she is on a leave of absence, or  more...

Everything You Wanted to Know About Drug and Alcohol Testing but Were Afraid to Ask BenefitsMost companies that care about safety in the workplace have implemented a drug and alcohol testing program. An added benefit to companies is a reduction in their workers' compensation insurance premiums. What makes an effective program? What kind of safeguards should there be to ensure accuracy? What does a drug test really measure? What is the best sample: urine, hair or oral fluid? Are  more...

Handling Your Post-Judgment Files BenefitsObtaining a judgment may seem easier than keeping it, effectively enforcing it and collecting your money. The effective use of judgments and developing a strategy toward effective enforcement can be confusing. In this live audio conference, you will learn how to assure that your judgment is effective and can be enforced in and out of the jurisdiction where the judgment was entered. You  more...

Reading and Understanding Soil Reports BenefitsJust because you have hired a consultant to provide a soils report does not necessarily mean it will be put to good use. Many of the terms and even the recommendations given in soils reports could use some explanation. This live audio conference will help you understand what type of soils report you may need, the technical terms found within the soils report, what is really the important  more...

Using Travel Policy to Control Costs BenefitsIn the old days, professionals assumed that travel expenses had little impact on their firm's bottom line. Clearly, those days are long gone. Attendees of this program will gain a high level of understanding about the best practices in travel management, so they can manage the balance between the competing strategic goals of service, savings and safety. Because a well-structured travel  more...

Financial Statement Preparation and Analysis for Nonprofits BenefitsThis live audio conference will provide you with an overview of nonprofit financial statements and both external and internal nonprofit financial reporting concepts. We will focus on the primary users of nonprofit financial statements and the key differences between nonprofit and for-profit financial statements and reporting. This program will explore the fundamental accounting concepts  more...

Project-Based Learning BenefitsAttend this live audio conference and learn how to increase the depth of student learning in many curricular areas by moving toward student-directed inquiry on academic topics in which students develop their understanding through the completion of in-depth projects. Many student projects are multidisciplinary, providing the chance for students to see the relevancy of their learning through  more...

Putting the Finishing Touches on Legal Writing: Editing, Polishing, and Proofreading Essentials BenefitsEffective writing is one of the most important tools in the legal trade. No matter the strength of your case or your knowledge of the facts and the law, your ability to communicate concisely and powerfully is crucial to your success. This live audio conference will show you how to focus your writing to a specific audience; streamline and strengthen your writing; avoid grammar, spelling and  more...

Workers' Compensation Issues for the Construction Industry BenefitsThis program will cover a variety of workers' compensation topics that includes several cost-savings ideas often overlooked by employers and insurance agents. This live audio conference includes a detailed discussion on experience modification factors (EMRs) and provides a simple explanation to both understand them, spot simple and the most frequent errors in their calculation, as well as  more...

Director and Officer Liability: A Focus on Creditor Issues BenefitsIncreasingly new decisions are coming out absolving directors of companies from fiduciary liability. What cases hold directors liable? What cases hold officers liable? These are distinctively different questions. How do jury instructions address this liability? Topics to be discussed include breach of loyalty causes of action, as well as nondisclosure of material information and conflict  more...

IPPS Final Rule BenefitsThe Inpatient Prospective Payment System (IPPS) was implemented in 1983 replacing a cost-based reimbursement methodology in an effort to better control the costs of providing care to the Medicare inpatient and to incentivize hospitals to better manage utilization. As time has passed CMS has modified the program to better recognize severity of illness AND to reduce payments to hospitals for  more...

How to Use LinkedIn as the Best Sales Tool Ever Invented BenefitsLinkedIn is the world's best business networking platform with more than 70,000,000 users. Many salespeople are looking for ways to increase their prospecting and sales effectiveness by using social networking tools. In a more competitive and fast-paced sales environment, it's becoming harder to connect with quality prospects and sales opportunities. LinkedIn is a tremendous business  more...

Legal Implications of Doing Business on the Internet BenefitsThe Internet is the modern day Wild Wild West. Digital pirates, copyright trolls, cybersquatters, website hijackers, hackers, and scammers are only a few of the nasty breed of outlaws that prowl the Internet. Online threats from unscrupulous competitors, Internet activists, and disenchanted employees may be even more damaging to a business. Legal claims such as false advertising, unfair  more...

GASB 45 Strategies BenefitsThis live audio conference is critical for any governmental employer with other post-employment benefits (OPEB) liabilities. The program will provide vital information and planning techniques that will enable employers to avoid the potentially disastrous consequences of failing to identify, control and fund its OPEB liabilities. Most states, municipalities and governmental agencies are  more...

Workers' Compensation Metrics: Assessing and Reporting on the Success of Your Program BenefitsEmployers struggle with finding a way to measure the effectiveness of their occupational health programs and crafting reporting packages that are relevant and action-focused. Often data is difficult to collect, or overwhelmingly detailed. Vendor-supplied reports are generally focused on tactics, not strategy outcomes. This leaves many employers unable to answer some of the most critical  more...

Shop Drawings and Other Construction Submittals: Legal and Architectural Perspectives BenefitsThere is perhaps no aspect of construction which is more misunderstood and more fraught with the potential for confusion, than the shop drawing submittal process. When the process breaks down, the result can be deficient work, economic loss and even disastrous collapse. This live audio conference will help you understand your responsibility and risks in the shop drawings submittal process,  more...

Planning for Renewable Incentives in 2011 and Beyond BenefitsThe grant in lieu of tax credits under section 1603 of the ARRA has been both a lifesaver and a game changer. However, section 1603 is likely to disappear after 2011 unless construction has begun on a project before then. This live audio conference will focus first on what is required to 'begin construction' under section 1603, and will feature Victoria McDowell of the Treasury Department.  more...

How to Handle Travel Pay Legally BenefitsMany companies do not understand how to compensate an employee properly for time spent traveling to destinations other than a regular work site. Many companies send employees to conferences and other work sites using commercial travel and personal vehicles. This live audio conference will enable you to understand how and when to compensate an employee for travel time away from a work site.  more...

Legal Issues Surrounding the Utilization and Maintenance of Computerized Medical Records BenefitsWith the federal government's prioritization of health information technology and evidence that electronic health record systems can reduce medical errors and lead to more efficient delivery of care, many hospitals and providers are beginning to implement EHRs in their facilities and practices. Despite federal regulations that permit certain donations of EHR technology, the implementation  more...

Estate Planning Ethics BenefitsThis audio conference includes a basic overview of the ethical rules that effect the estate planner in every day practice. With an attorney's busy schedule, it is difficult to remain current on rules that direct and govern the fundamental duties an attorney encounters while serving the needs of the client. This program will touch upon the most frequent rules and issues that an attorney  more...

Client Nonpayment: Ethical Considerations in Collections and Termination BenefitsYou have worked many hours on your client's matter and obtained a good result, only to find yourself in a dispute with your client over the payment of your fee. The client may complain about the quality of the service or may claim that they cannot pay your fees. Whatever the excuse, it is a problem that can be lessened. This audio conference is designed to provide you with practical and  more...

Preparing for Medicaid Audits BenefitsThe current and future state of Medicaid audits - are you and your clients adequately prepared? The Medicaid program is a state's most significant health care expense and, in many instances, one of its largest budgetary items. It is the health insurer of last resort for children and the economically disadvantaged. The recent economic downturn has caused shortfalls to many states' overall  more...

IRA and Qualified Plan Distributions BenefitsThis audio conference is specially designed for those who advise their clients on IRA and qualified plan distributions. It will focus on the required minimum distribution rules and how an IRA payable to a trust may still qualify as a designated beneficiary. This program can help you spot and avoid some of the common mistakes taxpayers make with their IRAs and inherited IRAs. This audio  more...

Architect and Engineer Liability in California BenefitsThis audio conference will provide a general understanding of the legal risk facing a design professional in California. The program will discuss important contractual obligations, concerns relating to negligence claims, and statutory obligations every design professional should be aware of. The audio conference will cover key contractual language and insurance issues, negligence standards  more...

Dynamic E-Discovery Tips for Paralegals BenefitsElectronic discovery is one of the most important and prominent issues confronting the legal industry today. E-Discovery is the buzzword in litigation and it certainly has earned this status, but its notoriety can at times belie the legal community's tender grasp of its many complexities and implications. Paralegals and legal assistants, the 'case managers' during discovery, are perhaps  more...

Curing Title Exceptions BenefitsTitles are often subject to outstanding interests and claims, some genuine but others unsubstantial or baseless. What types of defects, liens and encumbrances impair the title to real estate? When, as the result of tangible matters revealed by a search and examination of the title, is the title unmarketable? Learn what to look for when reviewing the title commitment, and what endorsements  more...

How Letters of Credit Work and Why Sometimes They Don't BenefitsThis audio conference will walk you through the steps in the life of a letter of credit, identifying pitfalls along the way. The program will review and illustrate fundamental principles using real-life examples. Our presenter will explain how these principles apply to both commercial and standby letters of credit, and how these two types differ. You will learn why letters of credit might  more...

Ethical Settlement Negotiations BenefitsThis audio conference will outline the key ethical rules and parameters faced by lawyers during negotiations of litigated matters. This program will also emphasize the recent guidance from the American Bar Association and various state and federal courts on matters ranging from basic duties of disclosure to the often murky rules affecting class actions and the settlement of complex  more...

Pennsylvania Civil Procedure: View From the Bench BenefitsThis audio conference will feature an overview of civil process at the Pennsylvania District Court level. The program will be given by Magisterial District Judge Richard Cappelli. Judge Cappelli has been the Magisterial District Judge in Delaware County since 1992, serving the townships of Concord, Bethel, Chadds Ford and Thornbury. Topics will include the filing of a civil and  more...

Owner Construction Risk: How a Controlled Insurance Program Can Protect Your Assets BenefitsOwners and contractors have been subject to increased litigation arising from risks created by construction operations. However, due to changes in the insurance market, contractors are increasingly challenged to secure insurance coverage to meet owner insurance requirements. As a result, many owners have turned to incepting an owner-controlled insurance program or relying on a  more...

Legal Issues Surrounding Domestic Partnerships in Washington BenefitsThis audio conference will provide you with an overview of domestic partnership law in Washington and how different jurisdictions are recognizing same-sex relationships. Attend this program and you will learn how to register domestic partnerships, the benefits that registration confers, the responsibilities that come with these benefits and the complexities of dissolving these  more...

The Secrets of Successful Customer Onboarding BenefitsMany companies do not provide an orientation to new customers. This results in customer confusion, lack of customer activation, and eventually leads to customer attrition and negative word of mouth, which can damage a company's value proposition. This audio conference will help you understand the secrets of successful onboarding, and how to work with marketing and customer operations to  more...

Key Subcontracting Issues, Including Flow-Down and Paid-If-Paid Provisions BenefitsGain the skills necessary to understand every key issue in subcontracting today. This audio conference covers the complex relationships between prime contractors and subcontractors. This program is a must whether you are a buyer, seller or government official. After attending this audio conference, you will understand contract flow-down clauses, consent clauses, make or buy plans, privity,  more...

Anatomy of a Natural Resources Damage Claim BenefitsNatural resources damage claims are an integral part of the environmental clean up and restoration process. Federal, state and tribal natural resource trustees have stepped-up their activities with respect to the natural resources damage assessments process and in their efforts to recover for alleged damages. Trustees are forging forward with assessment activities, involving themselves in  more...

Family Limited Partnerships in Estate Planning BenefitsMany estate planners who are asked about family limited partnerships or family limited liability companies do not understand the reasons for forming these entities in the planning process. They also are not clear on what is the current status of statutory and case law concerning the continued use of these entities. This audio conference will help you learn to identify when the use of this  more...

Embracing Social Media to Build Concrete Relationships in a Bricks-and-Mortar World BenefitsTo many, social media may sound more like social waste of time. In reality, social media is a shift in how we communicate. It's about relationships, not technology. It's changing our business world faster than we thought possible. Many within the more traditional bricks-and-mortar A/E/C industry are getting left behind. Attend this audio conference and you will learn how some companies in  more...

Purchasing Contract Remedies BenefitsAccording to the old proverb, 'When things get tough, the tough get going.' A corollary might be, 'When things go wrong, call the lawyers.' At which point a headache could easily become a nightmare. Is there a better way? Of course there is. Litigation can, and should be, a last resort. After all, litigation takes time and our business clients typically need something NOW: the steel for  more...

EPA Requirements for Underground Storage Tanks: Recent Changes and Cleaning Up Contamination BenefitsMany developers, businesses and individuals encounter the opportunity to purchase land that has been previously contaminated by underground storage tanks. Many of these prospective purchasers are not aware of or do not understand the responsibilities and liabilities that can be associated with such a purchase. Even worse, most businesses and individuals underestimate the amount of time and  more...

Risk Management in the Retention and Destruction of Medical Records BenefitsThere are many different types of medical records. The retention and destruction of each is governed by various state and federal laws and regulations. Additionally, when evaluating the storage and destruction of medical records, other factors such as reimbursement and billing, accreditation and professional standards must be considered. This audio conference will help you understand  more...

Creating a Payroll Manual: Putting Your Procedures Into Writing BenefitsThe Sarbanes-Oxley Act made it abundantly clear that all areas of accounting within a company should have well documented policies and procedures. These are an integral part of every function and that includes payroll. During this audio conference, we will discuss the steps you can take to ensure your procedures are well documented, clear and concise. During the program, we will discuss  more...

Complying With OSHA Recordkeeping Requirements BenefitsMany companies do not understand the scope or complexity of the various recordkeeping obligations under OSHA's laws and regulations. This audio conference will provide guidance as to OSHA's recordkeeping requirements, including pending regulatory changes and trends. Learn about OSHA's new penalty policy, as well as the pending OSHA Reform Bill hidden in the Miner Safety and Health Act.  more...

Title Issues for Lending Professionals BenefitsWho reviews the title commitment to make sure that there are no title problems? Not having a solid understanding of the title can cause headaches for everyone involved in the title process. This audio conference offers insights into what the title insurance policy really covers. We will answer some commonly asked questions, such as: What should you be concerned about on Schedule A? What  more...

Mental Health Record Compliance BenefitsMental health providers are subject to many restrictions on how they can deal with patient records. As a health care provider, you are generally subject to the HIPAA medical record privacy and security requirements. To the extent they deal with substance abuse diagnosis and treatment, you are also subject to additional federal confidentiality restrictions, particularly part 2 of 42 CFR.  more...

Land Development Right Transfer Issues and Complexities BenefitsMany communities use transferable development rights to preserve environmental areas, farmland, historic landmarks and open space. TDR uses development rather than taxation to pay for permanent protection of these and other threatened resources. Working though the zoning code, TDR helps implement the preservation as well as the development goals of a community's land use plans. When TDR  more...

Ethical Collections: The Fair Debt Collection Practices Act and Beyond BenefitsCollecting money is increasingly challenging. One of the main rules of collecting is preventing the debtor from sidetracking the process. Never give the debtor ammunition to shoot back at the collector! We will show you how to avoid ethical and regulatory traps that can keep you from being an effective collector! We will guide you through the FDCPA, FCRA, ethical rules, trust account  more...

Obtaining Surety Bonds for Construction Projects BenefitsThe current heightened risk environment caused by increasing contractor failures have raised concerns in the surety markets, however underwriting standards have not materially changed. What has changed is that sureties are more closely scrutinizing contractors' balance sheets and underwriting information to meet these standards and this trend will remain until the construction industry  more...

Kaizen Principles and 5S Activities for Manufacturing BenefitsBy attending this teleconference, you will learn how to design and deploy a 5S program; identify waste and nonvalue adding activities; choose the right change vehicle; improve safety, productivity and morale; and integrate 5S with a lean management system. Register today and find out how others have achieved success in 5S deployments. This teleconference is designed for manufacturing  more...

Reporting and Disclosure Requirements Under the American Recovery and Reinvestment Act of 2009 BenefitsThe passage of the American Recovery and Reinvestment Act of 2009 has presented a significant number of opportunities for government, not-for-profit and commercial entities to expand upon current and initiate new programs and services. However, ARRA also establishes a number of mandates that recipients must comply with or risk potential financial and legal penalties in addition to public  more...

Fundamentals of SBA Lending: Documenting, Closing and Funding the SBA Loan BenefitsSBA lending affords banks and other lending institutions with the opportunity to finance commercial loans to small businesses and at the same time secure a loan guarantee from the federal government. While the program can be quite profitable, it's not without its risks. Compliance with SBA regulations is mandatory to ensure success and profitability. With numerous changes occurring to the  more...

Code Section 409A BenefitsThe IRS is giving employers one last chance to fix their plan documents and compensation agreements for Code Section 409A. However, the IRS has also announced some new interpretations of Section 409A provisions that will require most employers to make changes to their plans and agreements. Employers that make these changes before January 1, 2011, can avoid IRS penalties, in most cases. In  more...

Drafting Clear and Enforceable Contracts BenefitsCommercial contracts have become increasingly complex in our litigious society. Why can't contracts just be written in plain language with the common words (and sentence structures) we use in everyday conversation? The truth is - they can! This teleconference is an introductory course on drafting clear and enforceable contracts in a business environment - using language that everyone can  more...

Ohio Commercial Activity Tax Update: Now Fully Phased in, What We Have Learned and What We Can Expect Going Forward BenefitsIt has been five years since Ohio elected to move away from its more traditional, net income and net worth based corporate franchise tax to the commercial activity tax, or CAT. In addition to the CAT, in recent years a number of states have made significant changes to their income and franchise tax regimes, which has created a complex and arduous landscape for companies' state income tax  more...

Interstate Land Sales Full Disclosure Act: Application to Condominiums and Single-Family Homes BenefitsIn today's environment, many purchasers of condominium units and homesites are trying to back out of their purchases. Learn how to keep your hard-earned condominium unit sales and single-family home sales from slipping away. Many condominium developers and home builders who are subject to the federal Interstate Land Sales Full Disclosure Act do not understand how to comply, or perhaps  more...

Understanding, Preventing and Addressing Well Performance Issues BenefitsThe demand for reliable clean water continues to grow across the country and one of the most common sources is ground water. The most important component in a ground water based supply system is the wells used to extract water from underground aquifers. Maintaining the long-term performance of wells requires an understanding of the factors that effect well performance. Problems with well  more...

Current Issues in Real Estate Title and Title Insurance BenefitsThis teleconference is a nuts-and-bolts program designed to give you real life practical information to facilitate the closing of commercial and residential real estate transactions. You'll gain insight into the workings of the title industry to better prepare you to anticipate problems and assist in developing solutions to ultimately close the transaction. This teleconference will  more...

ASTM Standard on Vapor Intrusion BenefitsConcerns over vapor intrusion and its impact on communities and industries have increased exponentially over the past several years. Faced with these issues, scientists and regulators have faced substantial challenges due to the absence of uniform and reliable standards, and the lack of clear guidance has complicated planning, development, remediation and ultimately, litigation regarding  more...

Metadata Scrubbing and Mining: Legal, Ethical and Practical Implications BenefitsMetadata lurks in every electronic document each of us creates and edits. Every computer application and platform we use also generates metadata. The consequences of human error are greatly magnified in the 21st century by the prevalence of electronic communication and the ability of anyone with a web browser to download - for only $0.08 per page - a copy of any document electronically  more...

Developing Storm Water Utilities and Impact Fee Programs BenefitsLocal governments are facing growing challenges to manage storm water runoff due to aging infrastructure, ever-increasing capital needs and unfunded federal mandates to manage water quality. Storm water programs that are supported primarily by the general fund must compete annually with other programs and funding is often unreliable and insufficient. Due to the recent recession, tax  more...

Using and Challenging Statistical Evidence: An Essential Training for Litigators BenefitsThe use of statistics frequently plays a critical role in the litigation arena, from evaluating cases for your clients, to resolving disputes and possibly taking a matter to trial. Lawyers often shy away from using statisticians, quite frankly because understanding this world can seem overwhelming and confusing. In this 90-minute teleconference, you will have an opportunity to hear (in a  more...

EPA's Rules on Compensatory Mitigation for Impact on Wetlands, Streams and Other Waters BenefitsIn 2008, the U.S. Army Corps of Engineers adopted new rules that dramatically changed its approach to mitigation under Section 404 of the Clean Water Act, which regulates fill in wetlands and other waters of the United States. The new rules adopt a mitigation hierarchy that moves away from the prior preference for on-site, in-kind mitigation in favor of mitigation banks and watershed-based  more...

Climate and Energy Policy: Interpreting State, Regional and Federal Discrepancies BenefitsYou will gain an in-depth understanding of the federal, regional and state requirements - and incentives - with respect to greenhouse gas emissions. Many states are already regulating these emissions and EPA is adopting regulations to require reporting by a wide spectrum of industry and businesses. Understanding the existing rules is critical for analyzing the effects of pending federal  more...

Recognizing Child Abuse BenefitsA study shows that many RNs, including pediatric RNs, feel uneasy or inexperienced with regard to recognizing and reporting child maltreatment. In addition, many myths and misconceptions exist surrounding the issues of child maltreatment. This teleconference will assist in dispelling some of these myths and will provide resources so that you can feel more confident with how to respond and  more...

A Primer on Social Security Disability Law BenefitsThe Social Security law encompasses the Social Security regulations which span nearly a full volume of the Code of Federal Regulations, many volumes of law reporters, dozens of separately issued Social Security rulings and many volumes of internal regulations. This is why most lawyers do not want to develop an expertise in this area. This teleconference is designed to give you a broad  more...

Protecting Assets for Long-Term Care Medi-Cal Benefits BenefitsFamilies with relatively substantial assets can often access California's Medi-Cal program to pay for long-term care. Attentive planning is required, however, to avoid the minefields of government rules and potentially disastrous consequences. Each family's needs beyond Medi-Cal and other government benefits must also be considered. Further complexity has been added to the planning process  more...

LEED Tax Incentives and Credits for Green Buildings BenefitsLEED is a certification program for green buildings. Key elements of the program are water conservation, energy conservation and a reduction in waste going to landfill. Federal, state and local jurisdictions are looking for ways to incentivize improved performance in these key areas. The President is working with Congress to pass comprehensive legislation to protect our nation from the  more...

An Introduction to L3Cs: Low-Profit Limited Liability Companies BenefitsThe current state of the economy has left many charities and businesses, all with great intentions, struggling for financial support. These organizations need to re-evaluate their business models to successfully adapt in this economic climate. This teleconference will provide advisors and business owners with a broad overview of a new hybrid for-profit/nonprofit business model: the  more...

Top Sales and Use, Credits and Incentives Tips to Improve Your Bottom Line BenefitsIn the current economic climate, additional free cash flow is a priority for all companies to sustain corporate activities and fund working capital, capital improvements, acquisitions, research and development, etc. This teleconference will focus on unprecedented tax credits and economic incentives currently offered by state and local jurisdictions to stimulate business investment and the  more...

Overdraft Opt-Ins: Protecting Your Bank Under Regulation E BenefitsIn response to public criticism and high-profile litigation relating to overdraft fees, the Federal Reserve Board revised Regulation E to give consumers the right to limit overdraft costs associated with certain transactions by giving consent or opting-in to a financial institutions overdraft program. Financial institutions must comply with the new regulation by July 1, 2010. This  more...

Data Mapping and Electronic Information Management (EIM) - Risk Management for Daily Efficiency and Litigation-Preparedness BenefitsIn the digitized world of the twenty-first century, it is more important than ever for every organization to know as much as possible about the information it creates, stores, receives and maintains. As an attendee at this teleconference, you will learn from an expert how to develop multipurpose menus or charts of key storage locations and contents and use data-mapping to achieve  more...

Working With Challenging Parents: Strategies and Techniques BenefitsProfessionals are often confronted with parents who seem to resist our best efforts to help their children. When tensions between you and a parent escalate and are not resolved, all parties lose out. Valuable time, resources and reputations can be snagged in a spiraling power struggle or in seemingly endless efforts to engage the demanding or avoidant parent. Staff can become demoralized,  more...

Current Issues Facing Real Estate Lenders: Managing Through the Tidal Wave of Distressed Properties BenefitsThis is a unique time in the cycle of real estate financing. The economy is at risk in a way not experienced since the Great Depression. Credit markets are frozen and financial institutions are under severe distress. Real estate assets are suffering from deflation in value and illiquidity. Tenant distress, soon followed by landlord challenges, will create further deep disruptions. It is  more...

Appealing Standards: Determining the Applicable Standard of Review BenefitsThis teleconference is designed to help you with your two most important jobs: prediction (telling clients what appellate courts are likely to do with a given case) and persuasion (getting the appellate courts to do it). The two most common mistakes in appellate advocacy are (1) taking the standards at face value, uncritically assuming that they mean what they say and that the court will  more...

Substance Abuse and the State Bar Disciplinary Process BenefitsThis teleconference will give an insider's view of the state bar and how it handles matters that have substance abuse as an element of a case. The program will also discuss the scientific basis for addiction and how it can impact your law practice. This program is primarily designed for attorneys. Other legal professionals may also benefit from attending.  more...

Directors' and Officers' Liability Insurance: Current Topics and Key Issues BenefitsIn the era of the subprime mortgage crisis, directors and officers are acutely aware of the potential for liability and the importance that directors' and officers' liability insurance afford sufficient coverage to provide for a defense and indemnity for any settlement or judgment. This teleconference will provide you with insight into common issues and trends that arise during a claim for  more...

Noncompetition Agreements for the HR Professional: Protecting the Company's Business Resources? BenefitsNow more than ever, employers are seeing former employees trying to jump start their career moves - voluntarily or involuntarily - by cashing in on the employer's investment in relationships and information. Quite simply, the most effective way to protect your company's resources against the actions of departing employees is the noncompete agreement. But effectively using noncompetes  more...

Return on Investment for Wellness Programs BenefitsMounting evidence indicates that worksite wellness should be part of every strategic health plan. These plans can offer a valuable tool for employers to promote a fit and health-conscious work force that will save employers money by keeping health insurance premiums down, reducing workers' compensation costs, and by increasing productivity and decreasing lost time. Implementing a plan  more...

The Art and Science of Ethically Firing a Client BenefitsSo you think distancing yourself from an uncooperative client is as simple as saying, in the words of Donald Trump, 'You're fired.'? Not so. Both ethical and fiduciary considerations come into play when a lawyer seeks to withdraw from ongoing representation of a client. This teleconference will provide a detailed discussion of those ethical rules, as well as the impact of withdrawal on  more...

Controlling Purchasing Card Risk BenefitsThe backbone of an effective purchasing card program is a good control system. Without it a program may never realize its potential and risk may turn into reality causing a potential program shutdown. Fabian Aragon, P-Card program manager with Sandia National Laboratories, will discuss different ways a program can minimize risk, including basic controls, procedural controls, and assurance  more...

Opportunities for Recycling Construction Waste and Demolition Debris BenefitsNationally and internationally, sustainable building is taking hold. One part of sustainable building is reusing and recycling materials during construction and demolition. More and more projects are requiring the recycling of materials during construction and demolition, and contractors and others will need to know how to potentially meet this requirement. This 90-minute teleconference  more...

Bankruptcy Retention and Disclosures: Knowing When and What to Say BenefitsBankruptcy is a specialized practice quite different than typical litigation. In general litigation, secrecy and limited disclosures are the norm. However, the filing of a bankruptcy and one's involvement in it, either as a debtor, professional or even creditor, requires specific and often extensive disclosures to protect the interests of the estate and the integrity of the bankruptcy  more...

ADA Interaction with Addictions and Personal Habits BenefitsOne of the most confounding problems for employers is what to do when an employee comes forward with a drug problem or when an employee appears to be intoxicated while at work. This teleconference is designed to educate legal and HR professionals in addressing those situations within the boundaries of the Americans with Disabilities Act, which generally protects recovering drug addicts and  more...

Implications of the Unlawful Internet Gambling Enforcement Act BenefitsInternet gambling is legal in many parts of the world and remains one of the most profitable e-commerce activities, despite a crackdown by authorities in the United States at both federal and state levels. U.S. law in this area is both risky and complex. Intermediaries such as payment services, banks, publishers, and Internet portals all face risks under U.S. law for providing services  more...

Recovery Audit Contractor Roll Out - What Can We Expect? BenefitsThe permanent Recovery Audit Contractor Program has rolled out in most regions and the RACs have posted new issues approved by CMS for review. This teleconference will review who, what and how providers can prepare for the reviews, the lessons learned and the appeal process, including CMS' recently issued recoupment time limits and interest assessment rules. Medical records directors,  more...

Influenza: Seasonal to Pandemic BenefitsSeasonal influenza continues to be a regular challenge for health care and public health personnel. However, the events of April 2009 changed our perception of influenza when a novel Influenza A strain emerged and produced the first pandemic in almost 50 years. This teleconference will explore the changing influenza strains and the illnesses that result. You will come away enabled to  more...

8 Issues When Doing Business or Contracting With Native American Tribes BenefitsThere are more than 500 federally-recognized American Indian tribes in the United States, each established under a constitution unique to the tribe. Each tribe, through its constitution and subsequent legislation, has developed its own laws and regulations addressing issues of contracting, jurisdiction and waivers, if any, of sovereign immunity. Individuals and entities seeking to do  more...

Impact of Confidentiality Rules in Bankruptcy Proceedings BenefitsDistressed companies struggle to protect their proprietary and strategic information against the assumption that a bankrupt's financial affairs are public. Since 2005, creditor committees have similarly confronted their statutory obligation to share information with creditors with their practical duties in working through a Chapter 11. This teleconference will provide both a relevant  more...

Understanding LEED for Existing Buildings Operations and Maintenance BenefitsThe U.S. Green Building Councils' LEED for Existing Buildings Operations Maintenance program goal is obtaining higher performance in buildings that have already been constructed and are currently in operation. LEED EBO M emphasizes maximizing operational service and efficiency while minimizing environmental impacts. The system addresses whole-building energy and water use, indoor comfort  more...

White-Collar Defense Strategies and Developments BenefitsWhite-collar criminal defense is very different from the defense of other criminal cases. It must be approached uniquely from the time an attorney first learns of a client's target status in an investigation through trial. Failure to understand these differences and nuances can be fatal. This teleconference will examine some of these most important distinctions, and discuss the proper  more...

Utilizing Spendthrift Trusts in Estate Plans BenefitsA spendthrift trust is an invaluable tool in protecting assets for the beneficiary. This teleconference will introduce you to the use and purpose of spendthrift trusts. Additionally, this program will provide specific guidance of drafting an effective spendthrift trust and highlight drafting pitfalls. Attorneys, estate planners, accountants, presidents, vice presidents, CFOs, controllers,  more...

Tools for Persuasive Legal Writing BenefitsThis teleconference will look at some key legal writing concepts through an understandable and strategic lens. The ability to effectively and persuasively communicate remains the dominant skill needed for a successful legal practice. No one is born a perfect writer - as anyone who teaches writing will happily assure you. Rather, legal writing is always a learning process. For that reason,  more...

Traffic Management for Construction Work Zones: Unique Challenges and Solutions BenefitsThe hazards encountered at construction zones vary by project and by project phases. To address these hazards, certain program elements must be completed before work begins, while additional elements must be addressed on-site and on an on-going basis. Many contractors who are required to prepare and implement traffic control plans often do not understand how to process the approval and  more...

Effective Management of Off-Site Employees BenefitsHaving employees telecommute has evolved from being a personal convenience to a good business strategy, and now taking our current economic challenges it is a business necessity. It has become an imperative to effectively manage employees who are not reporting daily to the normal work site. This 90-minute teleconference will discuss how to properly manage off-site employees, the pitfalls  more...

Reductions in Force Litigation Update BenefitsWith the continued recession, employers have been faced with significant challenges to reduce costs. Since personnel accounts for a major proportion of overhead, one possible area of consideration is that of a reduction in the workforce. While reaching and implementing such a decision will, in optimum circumstances, involve significant input from counsel experienced in both employment and  more...

FEMA's Critical Flood Plain Regulation BenefitsFEMA's National Flood Insurance Program plays a very important role in protecting communities and their residents and businesses from the disaster caused by flooding. It publicizes the areas of greatest flood risk, restricts construction with high flood risk, and provides insurance for the flood losses that are excluded from most homeowners and general business policies. These activities  more...

Obtaining a Portion of the Stimulus Grant Funding BenefitsThis past year the federal government has provided a significant economic stimulus program that has been primarily implemented through grant funding. The Recovery Act (American Recovery and Reinvestment Act of 2009 signed by President Obama on February 16, 2009) is the economic stimulus package of $787 billion. Because of the national scope of the economic situation, stimulus money has  more...

Nonprofit Gift Acceptance Policies BenefitsFundraising is hard enough without running into the legal, accounting and practical pitfalls inherent in some types of gifts! A comprehensive gift acceptance policy can help an organization avoid these pitfalls, enhance its donor relationships and run a more successful development program. This teleconference will address the issues that should be covered in a basic gift acceptance policy  more...

Conducting Effective Safety Audits BenefitsAudits are a key component of an effective safety program. Just as periodic physicals can help you check how healthy you are, periodic safety audits can help evaluate the health of your safety program. This teleconference will outline the four steps you should consider in order to conduct effective safety audits. Manufacturing engineers, presidents, vice presidents, plant managers,  more...

Commodity Risks: How to Identify and Implement a Corporate Hedging Program BenefitsMany firms are unprepared to manage the risks associated with changes in commodity prices and their effect on the bottom line. Such firms often wonder if there is a way to manage the risk differently - could they identify the risk in advance, anticipate the impact and mitigate the changes such that their bottom line is preserved? Yes. This teleconference will help you identify the risks of  more...

Developing a Community Nonemergency Response System BenefitsCitizens are demanding fast, easy access to government services in an efficient manner that optimizes their investment. Municipal executives are consistently seeking government solutions to improve service without increasing budgets. Elected officials know the quality of services can mean the difference between re-election and defeat. This teleconference will provide municipal leaders the  more...

Low Quality Asphalt: How to Avoid Problems Down the Road BenefitsLow quality asphalt is a facility owner's or manager's nightmare. How to turn it into a high quality asset can be a difficult question. That's what this teleconference is about. Reconstruction of asphalt pavements, whether a roadway, commercial parking lot or large distribution center, can be time consuming and very expensive. Costs associated with loss of use can easily exceed costs of  more...

15- Minute Expert Adult Patient Assessments: Practical Strategies, Tips, and Updates for Health Care Professionals BenefitsEverything seems to move faster these days and patient care is no exception. The patient's clinical acuities and complexities are increasing and the amount of available time to be hands-on with each patient seems to be decreasing. That is why every health care professional needs to be proficient in assessment skills. This teleconference, '15-Minute Expert Adult Patient Assessments:  more...

Recent Updates to the EPA's Brownfields Program BenefitsThis teleconference will provide you with an update on the current status of the Federal Brownfields Program. You will learn about benefits you can obtain under the Federal Brownfields Program, the status of the program and some of the risks to brownfields development resulting from a recent Supreme Court case and environmental risks associated with vapor intrusion. Learning Objectives -  more...

Taking and Defending Effective Depositions BenefitsIn the legal world where the use of mediation and arbitration has increased dramatically in recent years, the deposition of opposing parties and key witnesses often takes the place of the trial. Cases are evaluated and often settled based on information obtained at depositions. You will learn the fundamental concepts involved in taking and defending depositions. Included in this  more...

Drafting Settlement Agreements in Personal Injury Cases: A Primer BenefitsPersonal injury cases can present unique challenges when drafting settlement agreements. Personal injury cases often involve multiple parties, special ethical considerations, the necessity of court approval and the participation of known (or unknown) nonparties who may hold liens or other claims on the impending settlement payment. It is important that the lawyer drafting a settlement  more...

Recent Trends in CPA Technology BenefitsTechnology has totally transformed the way CPA's do business. In this teleconference, we will highlight recent trends in the technologies that play an important role in how we do business today. Whether you practice in public, private, education, government or in any other role, this program will give you some insight as to where technology is at and where it will be tomorrow. This  more...

ConsensusDOCS Contract Fundamentals BenefitsIn the fall of 2007, the Associated General Contractors of American and the Construction Owners of America folded their AGC contract documents program into a new organization and issued a new series of contracts called the ConsensusDOCS. These forms, some revised and some entirely new, were issued at nearly the same time as the American Institute of Architects' 2007 revision of the AIA  more...

Ethical Implications for Attorneys Transitioning to New Firms BenefitsIn today's legal market, attorneys transition between law firms and other professional associations with great frequency. The movement of attorneys implicates some fundamental ethical issues, such as confidentiality and conflicts. Not knowing and understanding these ethical issues and implementing procedures to avoid a violation of the pertinent rules may lead to claims against the  more...

Implementing a Health Risk Assessment for Your Health Plan: What Works, What Doesn't, What's Legal BenefitsMaybe you've heard about health risk assessments and wonder if they're a good idea for your organization. Or you've been tasked with implementing a health risk assessment as part of your health plan and don't know much about them. You have a lot of questions such as 'How can a health risk assessment help control health care costs?,' 'What makes for an effective health risk assessment?,'  more...

Managing Benefit Options for Part-Time Employees BenefitsAs the U.S. economy recovers and restructures, many employers find themselves employing more of their workforce on a part time basis. Additionally, in hard to recruit fields such as health care, or with entry level employers such as retailers, part-time employment is the norm and may account for more than 50% of the workforce. Employers struggle with how to design a program that will  more...

Healthcare Self-Disclosure Update BenefitsThe program will review these and other key questions: - What options do health care providers have for voluntary disclosure? - What factors should health care providers consider when determining whether a potential violation should be reported? - How have these been changed by health care reform legislation and the Fraud Enforcement and Recovery Act? - How does the position of CMS alter  more...

Simplifying PPE Program Implementation BenefitsThe implementation of a PPE program can be a difficult and time-consuming process. Multiple OSHA standards have sections that have PPE requirements, causing confusion regarding which standards apply to a particular situation. New provisions regarding the payment for PPE have been published by OSHA and you need to have this knowledge to be compliant. This teleconference will provide the  more...

Your Organization's Obligations Under the FTC's Red Flags Rule: A Comprehensive Overview BenefitsThe Federal Trade Commission's Identity Theft Red Flags Rule is set to go into effect on June 1, 2010. Yet, uncertainty remains as to which organizations are subject to the rule and what it takes to comply with the rule's requirements. Compliance is further complicated by the rule's nonprescriptive nature. Rather than tell organizations subject to the rule what they must include in their  more...

Understanding Design and Construction Defects BenefitsA construction defect occurs whenever finished or partially completed construction fails to perform as required by applicable contract documents or accepted standards. It is the bridge whose cables flex and snap, the concrete that is under-strength or structurally deficient, the roof that leaks, the adhesives that do not bond and the paint that peels, to name only a few examples.  more...

Understanding the Development Approval Process Benefits'Understanding the Development Approval Process' is a coherent and concise program that will lead you through the essential steps that need to be taken in preparing for and completing the approval process for the development of land with county and municipal authorities, permitting authorities, surrounding property owners and other interest groups. The teleconference will explain the pre  more...

Taxation and Accounting Methods of Executive and Employee Bonuses BenefitsBy now most employers know about the rules under Section 409A of the Internal Revenue Code governing deferred compensation. However, many employers are not aware of the broad coverage of Section 409A and the fact that some normal payroll practices, such as bonus payments, may be covered by the new rules or the accounting issues that are raised by these programs. This teleconference will  more...

Structured Settlements - The Changing Landscape BenefitsWhether plaintiff or defense, this teleconference will provide you with a better understanding of structured settlements and their practical application to claims resolution. Since the early 1980's, structured settlements have been a major part of negotiating and settling cases involving physical injury or sickness. With the changing financial landscape, structured settlements have been  more...

Engaging Stakeholders (and Raising Money) With Social Media for Nonprofits BenefitsYour nonprofit can use all of the support it can get, so how can you use social media to engage current stakeholders and attract new supporters? What strategies are effective at helping promote your mission - and raising money? Presented by nationally known nonprofit technology educator and strategist, John Kenyon, this teleconference will help you navigate the world of social media. The  more...

Litigating in the Social Networking Era BenefitsWith the recent explosion in the use of social networking, attorneys and litigants are quickly learning the risks and rewards of participating in social networking. In particular, recent cases demonstrate the utility to attorneys of considering social networks during discovery and, in some cases, discovery of information from social networking sites can make or break your case. Therefore,  more...

Creating a Powerful Capability Statement: Required Tool for Government Contracting Success BenefitsMany business people still use folders, flyers, brochures and line cards when trying to sell to government agencies and have found that all of these standard documents are ineffective because government agencies are now requiring a specific document called a Capability Statement. Some creative business people have used PowerPoint, CDs, mini-CDs, flash drives and DVDs to tell their story  more...

Uses and Abuses of In Limine Motions BenefitsMotions in limine are procedural tools for excluding inadmissible or prejudicial evidence at the beginning of trial. Their purpose is to promote judicial efficiency and fairness by expediting trial, avoiding prejudicial questions, and excluding irrelevant evidence and objections from entering the courtroom and record. They were not intended to supplant dispositive motions such as those for  more...

To Test or Not to Test: The Legal Implications of Pre-Employment Testing BenefitsAs technology advances and the pool of job applicants increases, pre-employment testing is becoming a more common hiring practice for many employers. But are all tests created equal? Are they all legal? This teleconference helps you navigate and understand the different types of pre-employment tests and understand the pros and cons of testing job applicants. This teleconference will also  more...

Mixed-Mode Building Design Basics BenefitsThe 2030 Challenge exhorts building professionals to reduce energy consumption in newly-designed or retrofitted buildings by 50 percent immediately to support a reduction in greenhouse gas emissions. The US Department of Energy, Building Technologies Program estimates that heating, ventilating and air-conditioning systems in buildings account for 40 to 60 percent of the energy used in  more...

Don't Bet the Company: Understanding and Avoiding Class Actions in Labor and Employment Law! BenefitsYou have all seen in the news media reports of companies settling employment-related class actions for many millions of dollars. The horror of class actions is that a small claim among a few employees can mushroom into a huge claim worth millions of dollars once some ferocious plaintiff's lawyers get their teeth into it and add hundreds of additional claims through the simple process of  more...

Infection Control Programs BenefitsHealth care associated infections have moved into the forefront of the health care industry due to emerging and re-emerging issues, the human toll and reimbursement challenges. Central to this problem is the impact of the infection preventionist and the infection prevention function. This teleconference will help identify specific elements of an effective infection prevention program and  more...

Voir Dire: Effective Techniques for Getting and Using the Information You Need nVoir dire is one of the most important phases of a jury trial. However, the rules and procedures governing the jury selection process are often informal, subject to the broad discretion of the trial court, and can vary widely between jurisdictions, judges and even different cases before the same judge. A trial lawyer's strike decisions are some of the most important strategic decisions made in  more...

Benchmarking your Health Benefit Program: How Do You Stack Up? nInformation is power. You can increase your competitiveness by knowing the kinds and the quality of health insurance other employers are offering. Measuring your health plan against meaningful benchmarks will help fuel your strategies not only for reducing cost, but also for recruiting, employee retention and health plan design. n nThis teleconference will work through several methods to  more...

Paid Sick Leave Update: Policies and Procedures in an Evolving Workplace nMany employers voluntarily provide their employees with paid sick leave. Increasingly, however, states and localities are dictating that employers allow employees to use these voluntarily-provided paid sick leave benefits for reasons beyond those covered by the employer's program. In some cases, states and localities have begun to mandate that employers provide employees with a minimum paid sick  more...

Enforcing Arbitration Agreements: 14 Penn Plaza and Other Recent Developments in Arbitration of Statutory Employment Claims nIn 14 Penn Plaza v. Pyett, 07-581 (S. Ct. April 1, 2009), the Supreme Court held that a union-negotiated arbitration agreement can bind individual employees to arbitrate statutory age discrimination claims. This decision continues the trend of enforcing agreements to arbitrate employment discrimination claims. 14 Penn Plaza should cause all legal professionals to consider the advantages of  more...

Construction Site Hazard Prevention nSerious injuries, fatalities and citations issued by OSHA tend to involve the same violations over and over again. Penalties can be quite severe and may also result in lost business. Although most companies have detailed safety programs, translation of requirements to field activities may not be consistent. The most difficult aspect of establishing an effective safety plan involves the  more...

Supplemental Wage Payments: Common Withholding Guidelines nThis teleconference will assist you in evaluating your current income tax withholding practices to facilitate compliance with IRS regulatory changes and will offer practical tips to help ease administrative burdens. The program will educate you with respect to the issues involved in determining when wage payments should be classified as supplemental wages or regular wages, and the applicable  more...

Demand-Side Water Conservation Initiatives nMany water utilities are having to prepare conservation, drought preparedness and diverse water supply plans to meet existing and future water demands. Internal and external factors are causing water shortages, rate impacts, conflicts among neighboring water users, and both real and perceived unreliable water supplies. These circumstances are impacting businesses, homeowners, and the health and  more...

Patients' Rights Update nHealth care providers, particularly long term care providers, mental health providers and hospices, have become increasingly aware of patients' rights concerns in recent years. Many states have passed bills of rights for their residents living in mental health, skilled nursed or other health care facilities. These bills of rights cover basic and not so basic concerns. From the right to be treated  more...

Successful Strategies for Controlling Workers' Compensation Costs nMaintaining workers' compensation insurance is a necessary cost of business, but how do you stop the costs from spinning out of control? An effective workers' compensation program will utilize the available remedies to achieve the goals of reducing injuries, reducing benefit payment and reducing unsuccessful litigation results. This 90-minute teleconference will review the myths and  more...

An Overview of Maritime Law Torts nAdmiralty law is expansive in its reach covering operations in brown water, blue water and offshore industries. The issues are complex and often involve federal and state law conflicts. An overview of maritime law torts addresses the primary and secondary issues arising out of Jones Act, USL&H and OCSLA claims. This teleconference is of practical interest to the occasional and experienced  more...

Form I-9: Updates and Compliance Strategies for Employers nThe Department of Homeland Security recently issued new employment verification rules and Form I-9. Join us as we examine these changes. A wide range of Form I-9 issues and compliance tips will be addressed, including E-Verify program considerations.  more...

Key Components of an Effective Mentor Program nSchool districts, communities, youth serving agencies, corporations and the federal government are working to provide solutions to the most pressing problems facing school aged youth today. The challenges include improving attitudes about school, reducing absenteeism, keeping youth away from risky behavior (e.g., drugs, alcohol and gang activity) and improving their academic performance. n nIt  more...

Managing And Disciplining Unsafe Employees - A Cornerstone Of An Effective Safety Program nThis teleconference will examine the importance of managing and disciplining unsafe employees on the success of any business. Part of the discussion will examine the potential detrimental impact of ignoring unsafe employees can have on a company and the possible civil and criminal liability that can occur. This teleconference will examine the policies and procedures that need to be in place to  more...

Cumulative Impact Claims nCumulative impact claims may be one of the more common occurrences on projects with multiple changes over the course of the project. However, cumulative impact claims may be one of the most difficult claims to present and prove at trial or in arbitration. Evidentiary issues, logistics of proving what the cumulative impact was and proving damages can prove to be very difficult. Defenses to  more...

Floodproofing Fundamentals: Design Methods to Reduce Flood Damages nProblem: Floods are the most common natural disaster in the United States. According to the National Flood Insurance Program, more than 80 percent of the natural disaster losses in the United States are caused by flooding. Over the past 10 years, the National Weather Service estimates that flood losses have averaged more than $4 billion a year nationwide. Various government and insurance groups  more...

Stemming the Tide: 10 Best Practices for Litigation Expense Management nNew rules governing e-discovery, a continued increase in corporate reliance on electronic data and growing sophistication of plaintiffs' counsel have all combined to result in skyrocketing litigation costs with no end to this growth in sight. This comes at a time when pressure from business clients to reduce the cost of legal services is at an all time high. This teleconference will suggest 10  more...

Effective Fundraising Techniques for Nonprofit Organizations nNonprofit organizations always need to diversify their revenue from earned income, government grants with philanthropic fundraising. Now, in tough economic times, you must determine how to maximize the effectiveness of your fundraising program. This teleconference will cover the basic elements of a complete fundraising program for annual operating support as well as ways every organization can  more...

Effective Exit Interviews nMost employers are always looking for ways to improve employee relations, attract new employees and retain the ones they have. But how do you know what to do to improve if you don't know what employees are looking for or why they are leaving? n nImplemented properly, a good exit interview program can provide an employer with a host of valuable information that can be used to improve its employee  more...

Maximizing Innovation and Design Process Credits for LEED. Certification nThis teleconference will help you understand how to gain credits for advanced green building practices, including both system technologies and design innovations, which may qualify under the Innovation and Design Process section. The IDP section and qualifications policy has been reworked under the 2009 revisions to the LEED® program. n nThe information in this teleconference is important to  more...

The Streamlined Sales Tax Project - How and Why It Affects Your Business nThe Streamlined Sales Tax Project is an effort by state representatives to implement a national uniform, simplified system of sales and use tax compliance. After more than five years of their efforts, the Simplified Sales and Use Tax Agreement came into effect on October 1, 2005. The SSTP now includes 19 full member states and three associate member states. Although initially taking effect as a  more...

How to Get Your Prospect to Move From "I ll Think It Over" to Yes! nDoes it drive you crazy when you hear the following responses from customers: "I'll think it over" or "Get back with me" or "Let me get back with you on this?" n nOften these phrases can be the kiss of death to your deal or project. Let's face the truth - when you hear someone give those replies, most of the time they're not moving in a positive direction. This teleconference will tell you  more...

Reducing Insulin Errors nThe Centers for Disease Control and Prevention announced this past June that 24 million Americans now have diabetes, an increase of three million people in just two years. Diabetes is also one of the most common diagnoses seen in hospitalized patients. Moreover, insulin may be the preferred medication to manage glucose while patients are hospitalized. The Joint Commission of Accreditation of  more...

Preparing a Winning Closing Argument n"Ladies and gentlemen of the jury, we will now hear closing arguments." Even the most experienced trial lawyer may inwardly quake when the judge utters these fateful words. But what makes for an effective closing? Do closings even matter? When should you object? Should you really start preparing your closing the day you get a new case? These are questions that are not addressed in law school, and  more...

Challenges and Contractual Issues With Sub-Subcontractors nA subcontractor in today's construction industry faces unique challenges and concerns - from dealing with a bid process that can lock in a bidding subcontractor without any written agreement, to subcontractor form contracts that are written largely, if not entirely, in favor of the general contractor. In addition to concerns in bidding and contract formation, a subcontractor must constantly  more...

Sustainable Development and Land Use: The Future is Here and it is Green nBuilding green was for years entirely voluntary. The U.S. Green Building Council's LEED® program and other high performance building rating systems are not legislated by any governmental entity and they are not designed to be mandatory. But thanks to an explosion of state legislation and local ordinances across the country, green building methods and requirements have now been given the force of  more...

Capital Improvements for Condominium and Homeowners' Associations nThe common elements of all forms of community associations are in a never ending cycle of deterioration. It is the fiduciary responsibility of the association's board of directors to protect and maintain the community. It is not optional to address the physical condition of the community in a well-considered manner. This teleconference will help you develop strategies. The board itself needs to  more...

Multiplaintiff Settlement Negotiations nMultiplaintiff, class and collective actions continue to increase. More and more employers are facing wage and hour cases and collective actions under the FLSA. Plaintiffs' counsel increasingly are relying on the benefits of Rule 23 certification to bring their wage and hour claims under applicable state wage and hour laws, bypassing the more restrictive FLSA collective action "opt-in" process.  more...

Effective Program Evaluation for Nonprofits nThe importance of evaluating your nonprofit cannot be underestimated! The data you collect and analyze will let you know the extent to which you have met your goals and objectives, how your clients feel about your organization and its services, whether you are using quality processes, what you can celebrate and how you can improve! Effective evaluations can also tell you about the program design  more...

Defining Electronic Data Terminology and Concepts nElectronic discovery has fundamentally altered both the corporate and legal worlds. The discovery and production of electronic records is now expected by litigants and courts alike. Attend this session and learn how to determine what is "electronically stored information" and proven methods for litigation readiness in the e-discovery era.  more...

A Tax Primer on Real Estate Investment Trusts nMore than $375 billion are invested in approximately 180 publicly traded real estate investment trusts (or REITs). In addition, billions more are invested in privately held REITs. This teleconference will provide an introductory summary of the tax requirements REITs face in their formation and ongoing operations. You will develop a basic understanding of REITs through this program. The  more...

Construction Project Closeout: Is Your Customer Satisfied? nMake sure your customer is satisfied at project completion - register for this thorough teleconference today. You'll learn the proactive strategies you need to make sure project closeout goes smoothly and you're not spending the final days dealing with claims and complaints. n nOur expert will give you tips on establishing a bulletproof closeout checklist, handling move coordination and dealing  more...