Instructor Led C Training Training in United Kingdom - Training Resources

Telesales Training This programme is available in-company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In one action-packed day, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the  more...

Telephone Skills Training This programme is available in-house, for groups of 6-12 delegates. There is a considerable amount of tailoring available to make the material closely relevant to the needs of the business. In one action-packed day, you'll learn: Professional answering Quality call transferring Excellent message taking The deadly sins of telephone behaviour Voice control Handling nerves on the  more...

Better Business Letters Seminar This seminar is available as an in-house training day for groups of 6 students or more, at your premises or ours. It's aimed at staff tasked with drafting effective business communication. During our intensive, one-day seminar students will learn: How to express themselves persuasively using plain English and the correct tone. The essential rules of grammar, punctuation and spelling  more...

Executive PA Seminar A massively popular seminar so book early! This programme will equip you with all the soft skills you'll need to develop to enjoy a successful career as a PA, including organisation, assertiveness, time management and many others. You'll gain a detailed understanding of the demands, motives and problems of the company executive. Expand and improve directly on your contribution to the management  more...

Business English & Office Skills - (Effective Business Communication) Our students' favourite course This exciting self-paced programme will teach you how to communicate effectively in business by letter, email and telephone. You'll learn principles of grammar, letter layout, how to structure your CV and many other essential skills. Available at our High Holborn and Notting Hill training centres. Visit www.holborntraining.co.uk for more information.  more...

Receptionist Training - The Professional Receptionist Seminar We'll help you understand the importance of the receptionist's role and explain how to project the best image for your company Following the seminar, you'll demonstrate increased work effectiveness and application of the key responsibilities involved in this job role. Held at our High Holborn training centre, visit www.holborntraining.co.uk for more information and dates.  more...

Meetings & Minute Taking Seminar This is our most popular seminar so book as early as you can! This programme will help you gain an understanding of the agenda, meeting and minute taking cycle, and to develop the role of the minute taker to work successfully with the Chairperson. Available at our High Holborn training centre every month. Visit www.holborntraining.co.uk for more details and dates.  more...

Stress Management Skills Training This one day Stress Management Course is an opportunity to start managing pressure effectively and to develop an awareness of what tips you over from pressure into stress. Stress Management is run by: Katherine Grice and Doug Osborne It's difficult for individuals and companies to acknowledge just how stressful things might be. People want to be seen to be able to cope even in the most  more...

Advanced Presentation Skills Training This one-day course is for people who have considerable experience as presenters, and may well have been presenting for many years and for those who would like to 'freshen up' their presenting style. We will look at the value of preparation - and paradoxically, how the better prepared you are the better equipped you are to change your mind about which option to take when you are up against  more...

Train The Trainer Skills Training Impact Factory's flagship two day Public Train The Trainer Course is suitable for all levels of training professional. It can feel really daunting standing up in front of others as the 'expert'. People expect a lot when they go on a course, and a 'run of the mill' training puts people to sleep. Spending two days with us will keep you awake - guaranteed. Our approach to trainer training  more...

Train The Trainer Course Impact Factory's flagship two day Public Train The Trainer Course is suitable for all levels of training professional. It can feel really daunting standing up in front of others as the 'expert'. People expect a lot when they go on a course, and a 'run of the mill' training puts people to sleep. Spending two days with us will keep you awake - guaranteed. Our approach to trainer training  more...

Time Management Skills Training This one day Time Management Course will give you the skills to efficiently and effectively manage your time. You will learn to manage your time in a stress free, well organised way. This time management course provides a whole range of tools and techniques to make managing your time simple and straightforward.  more...

Writing Winning Tenders and Proposals Skills Training The ability to write a winning tender is critical for many businesses. This one-day workshop is designed to be interactive, engaging and fun with tools and techniques to help delegates to write successful tender documents. Delegates will be asked to bring along a real tender or proposal that they have worked on or that they have access to. This will be used as the basis of several  more...

Writing for the Web and Other Media Skills Training This one day Public Writing for the Web Course is for anyone involved in developing or writing for the digital world. The course is designed to help you master the challenges of communicating to an audience electronically and provide you with options for making your copy stand out from the crowd. The overall aim is to help writers build and maintain relationships with unseen (and very  more...

Negotiation Skills Training This one day Public Negotiation Skills Course highlights the skills and qualities we already use, introduces some new ones and hones them all for more effective use in lots of different negotiation scenarios. Sometimes it's 'hard' negotiation, such as negotiating a new piece of work, a salary increase or the price we'll pay for a house, an advertising campaign or a used car. Sometimes it's  more...

Personal Impact Skills Training This Public one-day Personal Impact Course is a day devoted to understanding how all of us impact on others. Personal Impact is an intensive course that includes key elements of our Communication, Presentation, Assertiveness and Influencing programmes. It's designed to bring these elements together to give you a real experience of the Impact you make and how to make the Impact you want.  more...

Strategic Thinking Skills Training This one day Strategic Thinking course is for anyone involved in developing or implementing a strategy. The programme is designed to help people gain an understanding of strategy, how to think strategically and how to keep things moving so the strategy happens. It covers everything from vision to action plans.  more...

Senior Management Skills Training This two day Public Senior Management Course is suitable for those who have held a management role for some time - as a line manager or team leader - and who are now being asked to step up to senior management. This is an experiential course and participants will find themselves involved in recreating and re-running real interpersonal situations using the learning of each day to create more  more...

Public Speaking Skills Training This one day Public Speaking Course concentrates on effective public speaking, particularly dealing with nerves and anxiety. It offers simple, easy to practise tools to help you cope with nerves, get your message across memorably, structure your material for the best impact and speak effectively to audiences of varied sizes. It is fun and effective with plenty of opportunities to practise.  more...

Project Management Skills Training This one day Public Project Management Course is an opportunity for individuals to look at the way they handle and manage their projects. A practical look at creating productive teams, diffusing conflict, getting quick buy-in and effective delegation to move projects forward. There are any number of good project management processes out there but, as always, a process is only as good as the  more...

Media Skills Training Course This one-day Public Media Skills Training Course is designed for anyone whose role includes speaking to the press and presenting their organisation to the wider world directly via the media. Whether you work as a Press Officer, a Communications Managers/ Directors or anyone tasked with giving interviews to the press, this course will equip you with the necessary skills to effectively handle  more...

Media Skills Training This one-day Public Media Skills Training Course is designed for anyone whose role includes speaking to the press and presenting their organisation to the wider world directly via the media. Whether you work as a Press Officer, a Communications Managers/ Directors or anyone tasked with giving interviews to the press, this course will equip you with the necessary skills to effectively handle  more...

Line Management Skills Training This two-day Public Line Management Training Course is designed to help people understand and engage with what a line manager is supposed to do. It focuses clearly on the key line management skills such as delegation, motivating and supporting team members. We will also cover giving essential feedback to keep people on board, becoming more decisive, taking responsibility, managing  more...

Line Management Course This two-day Public Line Management Training Course is designed to help people understand and engage with what a line manager is supposed to do. It focuses clearly on the key line management skills such as delegation, motivating and supporting team members. We will also cover giving essential feedback to keep people on board, becoming more decisive, taking responsibility, managing  more...

Leadership Development Skills Training This two-day Public Leadership Course is suitable for anyone taking on a leadership role. The work is experiential and participants will find themselves involved in recreating and re-running real interpersonal situations using the learning of each day to create more positive outcomes.  more...

Influencing and Negotiating Skills Training This one-day Public Influencing and Negotiating Skills Course looks at Influencing and Negotiation as skills that work differently for each individual. Let's face it there are times when all of us need to get other people to see things slightly differently, or to get them to do something we need them to do. There are also times when we need to negotiate conditions, timings or price and here it  more...

Customer Service Course This one day Public Customer Service Training Course is for people on the front line of customer service, whether face to face or over the phone. The training is designed to help you handle difficult customers and situations and to make the most of every customer contact. The course will give you the skills to develop customer loyalty and will teach you how to take care of yourself and  more...

Customer Service Skills Training This one day Public Customer Service Training Course is for people on the front line of customer service, whether face to face or over the phone. The training is designed to help you handle difficult customers and situations and to make the most of every customer contact. The course will give you the skills to develop customer loyalty and will teach you how to take care of yourself and  more...

Facilitation and Better Meetings Course This One-day Public Facilitation and Better Meetings Training Course is suitable for anyone involved in running meetings, facilitating groups or running teams. It seeks to help people understand how a group works and give them the skills and techniques to manage meetings (where you are chair) and facilitate meetings (where you are not).  more...

Facilitation and Better Meetings Skills Training This One-day Public Facilitation and Better Meetings Training Course is suitable for anyone involved in running meetings, facilitating groups or running teams. It seeks to help people understand how a group works and give them the skills and techniques to manage meetings (where you are chair) and facilitate meetings (where you are not).  more...

Creativity and Innovation Skills Training What's the Big Idea? That seems to be what a lot of companies are asking of their people right now: be more creative and innovative and come up with the next Big Idea. So do you: Need a boost to your creativity? Or think youa ™re not creative at all? This one-day high energy Public Creativity and Innovation workshop will help you create imaginative solutions to challenges both  more...

Coaching and Mentoring Skills Training This one-day Public Coaching and Mentoring Skills Course is for people wishing to develop their coaching or mentoring skills at any level of business. It aims to give participants a clear insight and understanding into the dynamics that happen between people when they work one-to-one. The temptation when coaching or mentoring someone is to provide the solution to their problem or  more...

Change Management Skills Training This one-day Public Change Management Course is suitable for anyone facing change in the workplace, whether initiating it yourself, having it thrust upon you or managing other people through it. There has been some financial turbulence to travel through over recent months. Some people in your organisation may have felt the effects heavily, some may have been firmly in their lifejackets, for  more...

Creative Business Writing Skills Training This one day Public Creative Business Writing Course is aimed at everyone who wants to feel and perform better as a writer. It's for anyone who has to write reports, press releases, marketing copy, newsletters, annual reports or sit-up-and-take-notice letters. You may be one of those people struck with snow blindness when it comes to getting started on that dreaded piece of writing. Or maybe  more...

Conflict Management Skills Training This one-day Public Conflict Management Course has a mixture of theory and practical exercises designed to create more effective outcomes. There are few fantasies in life that are more potent than the "if only" ones. And there are few "if only" fantasies that are as strong as "If only he/ she weren't so bloody difficult then my life would be so much better." This conflict management  more...

PowerPoint Presentation Training Course This two day Public Structuring Creative PowerPoint Presentations Course is suitable for anyone who has a grip on the basics of using PowerPoint but wants to learn how to create truly engaging, compelling and impactful presentations. Participants will unpick all that is involved in putting together effective and convincing presentations. You will learn to defy 'Death by PowerPoint' and  more...

Presentation Skills Training Course - Two Day Intermediate In this comprehensive two day public intermediate presentation course we cover the delivery of a Presentation from soup to nuts. The course covers all the material from the one day course with a good deal more time devoted to practice. Whether it's an informal presentation to a few colleagues sat around the table, or a theatrical style presentation on stage to over 200 strangers, this  more...

Presentation Training Course - Two Day Intermediate In this comprehensive two day public intermediate presentation course we cover the delivery of a Presentation from soup to nuts. The course covers all the material from the one day course with a good deal more time devoted to practice. Whether it's an informal presentation to a few colleagues sat around the table, or a theatrical style presentation on stage to over 200 strangers, this  more...

Presentation Skills Training This one day public presentation course looks at all the factors that affect how confidently you deliver any presentation, anywhere. It will help you look forward to your next presentation instead of wishing you were still under the duvet. The Presentation Course offers simple, easy to practise tools to help you cope with nerves, get your message across memorably, structure your material for  more...

Business Selling and Pitching Skills Training This one day Public Business Selling and Pitching Course will help you move from competent to brilliant when getting new business. This is not about hard selling skills, but about learning the most effective way to 'pitch' your business to new clients. Let's be honest: if you didn't win the pitch you failed to fully demonstrate your ability to meet the client's needs. You didn't sell yourself.  more...

Building Business Relationships Skills Training This one-day Public Building Business Relationships course is all about how you connect and engage with your client. Building Business Relationships is an intensive course that includes key elements of our Communication, Networking, Presentation and Body Language programmes. You need to be a 'safe pair of hands' and at the same time have the skills to engender trust, understand your  more...

Business Networking Skills Training This one day Public Business Networking Course aims to demystify the "art of networking" - after all, networking is just another way of interacting with people - but somehow once you attach an agenda to it, it becomes a dirty word. Participants will learn about using their individual style to communicate with people, how to put themselves and others at ease, explore boundaries, which will  more...

Brainstorming Skills Training This one day Public Brainstorming Course comprises a dynamic and fast moving day in an exploration of a wide variety of brainstorming techniques and is ideal for anyone looking to expand their problem solving skills and their creativity. If you want to become more productive with your ideas or simply add to your existing ideas-generating tool box this course is for you.  more...

Assertiveness Training Course This one-day public course is designed to explore and understand issues around assertiveness. It's not possible to turn a gentle soul into Anne Robinson - thank goodness! Instead we look at how to be less accommodating and set clearer boundaries for others. The idea is to feel better about saying 'no' without having to change who you are. This is a practical assertiveness training  more...

Assertiveness Skills Training This one-day public course is designed to explore and understand issues around assertiveness. It's not possible to turn a gentle soul into Anne Robinson - thank goodness! Instead we look at how to be less accommodating and set clearer boundaries for others. The idea is to feel better about saying 'no' without having to change who you are. This is a practical assertiveness training  more...

Appraisal Training and Performance Management Skills Training This one day Public Appraisal and Performance Management Course is for anyone managing the performance and appraisal of employees. The course focuses on "managing" as a process that is ongoing; one that focuses on helping people develop their day-to-day performance. It will help you provide your direct reports with a chance to review and assess their progress and enable you to help develop  more...

Appraisal Training and Performance Management Course This one day Public Appraisal and Performance Management Course is for anyone managing the performance and appraisal of employees. The course focuses on "managing" as a process that is ongoing; one that focuses on helping people develop their day-to-day performance. It will help you provide your direct reports with a chance to review and assess their progress and enable you to help develop  more...

Response to Redundancy Job seekers or those facing redundancy and who can meet the following criteria are entitled to FREE training and support through the Response to Redundancy programme. If you: Live or currently work in the SE Region of UK (Berkshire, Hampshire, Sussex, Surrey, Kent, Buckinghamshire) Are over 19 years of age Have recently been or are under notice of redundancy Been unemployed for less than 6  more...

Training the Conflict Management Trainer Conflict Management Trainer qualification. One of only 2 nationally recognised trainer qualifications for Conflict Management Trainers. Successful delegates on this course will be awarded the BTEC Award in Conflict Management Training, one of the SIA approved qualifications. This course is also ideal for anyone who wishes to gain a formal qualification in Conflict Management Training. The  more...

Training the Security Trainer Aim To provide candidates wanting to deliver training courses with a qualification they need to meet requirements for teachers and trainers. Successful delegates will be awarded the BTEC Award in Preparing to Teach in the Lifelong Learning Sector. (This qualification is one of those which will be required by all teachers/ trainers working with adult learners from 1st September 2007).  more...

Presentation skills London N1. Speak with Confidence! Voice coaching! Presentation skills training in London N1 CONFIDENCE TIPS, VOCAL COACHING & PRESENTATION SKILLS DATE; Sunday 21st June TIMES; 12. 00 until 5. 00pm COST: 55 VENUE: Movingartsbase, 134 Liverpool Road, Islington, London, N1 1LA Reliable confidence is based on the repeated practice of surprisingly simple procedures. Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations.  more...

Presentation Skills London N1. Speak with Confidence! Voice coaching & presentation skills training in London N1 CONFIDENCE TRICKS, VOICE COACHING & PRESENTATION SKILLS Reliable confidence is based on the repeated practice of surprisingly simple procedures. Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations. Individual coaching within a group setting. DATE: Sunday 21st June TIME: 12. 00 until 5. 00pm COST: 55 pounds VENUE:  more...

Confidence Coaching Training Course. Brighton, UK CONFIDENCE TRICKS! A Brighton Fringe Festival Event. 23rd May 2009. 11am - 4pm. 40 Reliable confidence is based on the practice of surprisingly simple procedures. Surprise yourself... experience alive relaxation, energy & flow during presentations, meetings, auditions, concerts or any challenging situation! Intensely practical workshops drawing on techniques, ancient and modern,  more...

Speak with Confidence. Free Your Voice. Presentation Skills Training. Brighton & Hove, East Sussex, BN. September 24th SPEAKING WITH CONFIDENCE & FREEING YOUR VOICE Hove. Sunday 24th September 2006. Developing personal presence Voice-work and centering techniques Structuring your thoughts Reading your audience Alexander Technique "Novice" presenters especially welcome! VENUES - 26 Ventnor Villas, Hove , BN3 3DE TIMES - Workshops run from 11am until 4. 30pm COST & BOOKING - 49 per workshop  more...

Confidence Ticks! Free Your Voice. Presentation Skills Training. Brighton & Hove, East Sussex, BN3. February 8th 2009 Have you ever wished that you could present with more impact? Speak more powerfully without strain? Communicate with more ease and less effort? Increase your personal presence? Improve your presentation and communication skills! Speaking with confidence, colour and conviction. Alexander Technique principles for public speaking & performance. Freeing your voice: volume, resonance, variation and  more...

Database Design & Development DATABASE DEVELOPMENT Mullan Training specialise in design & development of databases - we use the technology best suited to the Client (including Access, VB/ VBA, FoxPro, FileMaker, SQL Server, etc). We sit down with the client and identify their needs, develop a prototype based on the initial specification, then refine the system as necessary. Please contact us if you would like to  more...

Introduction To MS Access Our 2 day Introduction to MS Access course is suitable for complete beginners to Microsoft Access. PREREQUISITES A working knowledge of Windows is required, or our Introduction to MS Windows course. No experience of MS Access is required. Benefits At the end of this course you will have a good working knowledge of MS Access. You will feel more confident using Access, and be able to create a  more...

Adobe Premiere Premiere is a widely used, user-friendly digital video editing package. This 2 day introductory course will demonstrate all of the primary functions of Premiere. It is intensive and delegates are encouraged to be creative. PREREQUISITES Knowledge of the windows interface would be required. No experience of Adobe Premiere is necessary. BENEFITS On completing the course delegates will be  more...

Adobe Go Live Our 2 day Introduction to Adobe GoLive training course teaches attendees how to successfully develop, edit, and manage web sites using Adobe GoLive. PREREQUISITES Knowledge of the windows interface would be required. No experience of Adobe GoLive is necessary. BENEFITS Course is ideal for anyone who wishes to master the fundamentals of building, editing, and managing web sites using Adobe  more...

Introduction to Macromedia Dreamweaver Learn how to use Macromedia Dreamweaver as a Web Design Tool. This is a hands-on course that will introduce you to the basics of the Macromedia Dreamweaver MX Web development application. On completion of the course, you will be able to create a fully functional website and understand the terminology & process of web design. Students will create web sites that include: - frame-based pages -  more...

Introduction to MS Project MICROSOFT PROJECT This course provides a comprehensive introduction to the essential techniques for planning and controlling projects using Microsoft Project. Detailed working concepts of the application are explored in depth and hands-on to help plan and control people, tasks and time more effectively. BENEFITS After taking this Microsoft Project training class, you will be able to:  more...

Introduction to MS Outlook Our 1 day Microsoft Outlook Introduction training course is suitable for complete beginners to Microsoft Outlook. PREREQUISITES A working knowledge of Windows is required, or our Introduction to MS Windows course. No experience of MS Outlook is required. BENEFITS At the end of this course you will have a good working knowledge of Outlook basics. You will feel more confident using Outlook  more...

Advanced MS Access Our 2 day Advanced Microsoft Access training course is suitable for those with a sound working knowledge of Access who wish to progress to the most complicated functions and features. The course will be primarily instructive with some time used as a tutorial; delegates will have the opportunity to work through an exercise provided by the tutor or work on their own database. To illustrate  more...

Introduction to MS Excel - 1 Day Our 1 day Microsoft Excel Introduction course is suitable for complete beginners to Microsoft Excel. Prerequisites A working knowledge of Windows is required, or our Introduction to MS Windows course. No experience of MS Excel is required. Benefits At the end of this course you will have a good working knowledge of Excel basics. You will feel more confident using Excel and be able to create a  more...

Introduction to MS Word - 1 Day Our 1 day Microsoft Word Introduction course is suitable for complete beginners to Microsoft Word. This 1 day Word introduction training course will provide you with a working understanding of the basic features of MS Word. Prerequisites A working knowledge of Windows is required, or our Introduction to MS Windows course. No experience of Microsoft Word is required. Benefits At the end of this  more...

Adobe Acrobat ADOBE ACROBAT This 1 day Introduction to Adobe Acrobat training course introduces students to the basics of Acrobat. PREREQUISITES Knowledge of the windows interface would be required. No experience of Adobe Acrobat is necessary. BENEFITS Adobe Acrobat is increasingly used as the format of choice for sending pre-press documents to remote print service providers. It offers one of the  more...

Introduction To Adobe Photoshop This 1 day Introduction to Adobe Photoshop course introduces participants to Adobe Photoshop. Adobe Photoshop is a graphics program, mainly used for editing images or retouching photographs but can also be used to create original artwork either from scratch or based on an existing image. PREREQUISITES No experience of Adobe Photoshop is necessary. BENEFITS Delegates will learn how to use  more...

Adobe Photoshop Advanced In this 1 day Advanced Adobe Photoshop training course, students will learn advanced features of Photoshop that will help them work with the tool more efficiently and effectively. PREREQUISITES A working knowledge of Adobe Photoshop or our Introduction to Adobe Photoshop course BENEFITS Delegates will learn how to create special effects with Photoshop, work with ImageReady, optimize images  more...

Microsoft Publisher On this 1 day Introduction to MS Publisher course, you will look at how to create a publication from scratch or use one of the hundreds of business and personal designs available in Publisher. Microsoft Publisher is an easy to use, flexible program for creating newsletters, brochures, business cards, postcards, flyers, among others for print, email, and the Web. Prerequisites No experience of  more...

Introduction To QuarkXpress This is a 2 Day Introduction to QuarkXPress. QuarkXPress is a professional quality desktop publishing program. It is the program of choice for many designers and advertising agencies and is used for brochures, adverts, newsletters and anything else that appears in print. PREREQUISITES No experience of Adobe Photoshop is necessary. BENEFITS Delegates will learn how to create these  more...

Advanced QuarkXpress This is a 1 Day fast moving, hands-on course for experienced QuarkXPress users who want to discover the most effective ways to work in a professional environment. PREREQUISITES Good Mac or PC skills. Delegates should have attended our Introduction to QuarkXPress course or have a good working knowledge of QuarkXpress. BENEFITS You will look at items covered in the introductory course in more  more...

Advanced Macromedia Dreamweaver Course Overview - Understand course objectives - Understand course pre-requisites Dreamweaver MX environment - Advantages of dynamic web applications - Application server environments - Create and manage a dynamic site Dynamically generated content - Connect to database (ODBC connections in Windows 2000) - Describe basic SQL statements and build SQL queries - Add a recordset to a  more...

Macromedia Dreamweaver - Building Dynamic Sites with SQL Course Overview - Understand course objectives - Understand course pre-requisites Dreamweaver MX environment X Advantages of dynamic web applications X Application server environments X Create and manage a dynamic site Dynamically generated content - Connect to database (ODBC connections in Windows 2000) - Describe basic SQL statements and build SQL queries - Add a recordset to a  more...

Introduction To Macromedia Flash Flash Workspace - Movie Setup - Stage, Timeline, Toolbars - Rulers, Grids, and Guides - Drawing Tools - Paths and Fills - Flash Tools - Panels Using Solid Colour and Gradient Fills - Creating a Gradient - Adjusting a Colour s Alpha Transparency - Adjusting a Gradient Using the Paint Bucket - Adding Fills and Gradients Working with Text - Adding Text Using Layers - Working  more...

Introduction To Macromedia Fireworks BENEFITS OF ATTENDANCE In this course, you'll use Macromedia Fireworks to create vector graphics, edit bitmap graphics, optimise images, and create and assign rollover effects for the Web. -Understand the differences between bitmap and vector graphics - Use Fireworks to create and manipulate complex vector graphics and apply effects, textures, and patterns - Understand the GIF, JPEG, and  more...

Introduction To Crystal Reports Report Design - Exploring the Report Design window - Starting a new report with and without the Wizard - Exploring the Design Tab - Placing objects on your report - Previewing your report - Positioning and sizing objects - Formatting objects - Using Text Objects Record Selection - Using the Select Expert - Using the Select Record options - Defining the Select Expert s features -  more...

Introduction To Business Objects By using Business Objects, you can have powerful reporting capabilities at your command. This two-day instructor-led course will bring the most powerful aspects into clear focus, so you can effectively use its tools to: - present and analyze information - distribute documents and reports throughout your business - use the major reporting features of Business Objects with remarkable ease and  more...

Business Objects Universe Designer This 1 day course will provide you with all the skills needed to efficiently create and maintain Universes for Business Objects, allowing you to easily access and run reports. This course is for individuals who need to design, build, document, maintain and distribute Business Objects Universes. COURSE CONTENT: Understanding Business Objects Universes Understanding How Universes Allow  more...

Sage ACT! ACT! is an industry-standard Contact Management System by Sage, and can be used for keeping track of important information on clients and suppliers as well as being used for key areas of marketing. It can integrate with other Sage products, making it a very powerful contact management tool. PREREQUISITES No previous experience is necessary. COURSE CONTENT Familiarisation Of ACT! -  more...

Introduction To Sage Line 50 COURSE AIMS This 2 day training course provides the basic knowledge required to operate the Sage Line 50 package. It provides a solid background for the day-to-day use of the Sage Line 50 package in a commercial environment. WHO SHOULD ATTEND? All staff who need to learn how to use the Sage Line 50 accounting package. Note : Participants should be competent in operating a PC. COURSE  more...

Sage Payroll This 2 day course has been designed to give first time or recent users the skills they need set up a payroll system. The course is 100% hands-on, with exercises to help delegates practice the new skills they learn. Preparing to Start The Basics Backing Up & Restoring Data Payroll Basics Company Settings Government Legislation Pay Elements Adding New Employees Employee  more...

Sage Instant/ Sage Job Costing COURSE CONTENT - Key Decisions Prior to Set Up - Basic Configuration - Account Coding Structures/Nominal - Layout of Accounts - Financial Year Settings - Tax Codes Creating Accounts - Creating Customer Accounts/Opening Balances - Creating Supplier Accounts/Opening Balances - Creating Bank Accounts/Opening Balances Data Entry  more...

Advanced MS Project Brief Overview of Intro Course - Consolidate all areas of the Introductory Course Working With Resources - Assign Overtime Work to Apply Overtime Rates To Tasks - Adjusting resource schedules and pay rates - Use WBS to organise tasks for reporting schedules and tracking costs Reports, Filters & Views - Customise existing Reports, Filters & Views (task, resource & crosstab) - View & display  more...

Introduction To MS Viso Microsoft Visio gives business and technical users the power to visualise and communicate ideas, information, and systems. Use the simple, flexible tools in Visio to easily create business and technical charts and graphics that capture your inspiration and communicate it with impact. This is a 1 day course. PREREQUISITES - No previous experience of MS Visio is required. COURSE CONTENT -  more...

Advanced MS Viso Customising Visio Working with Toolbars & Windows Using the Drawing Tools Drawing Basics Advanced Drawing Techniques Custom Shapes Using Custom Shapes Using Custom Shapes in a Drawing Advanced Stencil Techniques Custom Stencils Customizing Stencil Masters The Document Stencil Linking Linking Diagrams Linking To Other Pages & (Multiple Files) Creating An Off-Page  more...

VB Access This 2 day course is suitable for Advanced users of Microsoft Access responsible for managing very large and variable amounts of data, or teams, who want to learn how to program features and functions to improve the accessibility and usability of their data. PREREQUISITES A high proficiency of Microsoft Access is essential, or completion of our Advanced MS Access course. BENEFITS At the  more...

VB Excel This 2 day course is suitable for Advanced users of Microsoft Excel responsible for very large and variable amounts of data, or teams, who want to learn how to program features and functions to improve the accessibility and usability of their data. PREREQUISITES A high proficiency of Microsoft Excel is essential, or completion of our 2 day Adavnced MS Excel course. BENEFITS At the end of the  more...

Introduction To MS Frontpage PREREQUISITES No previous experience of FrontPage is needed. BENEFITS Students will learn how to create and edit web pages using Microsoft FrontPage. The course provides a solid foundation, introducing key features of this program with plenty of hands-on practice. Students will learn to create attractive web pages that include text, graphics, tables, forms, internal and external links, and a  more...

Digital Modulation and Frequency Division Techniques Digital Modulation and Frequency Division Techniques is a Tutor led course covering many of the Digital techniques used in the Radio Frequency spectrum. This training course is designed to give engineers new to the RF and digital modulation field background knowledge to allow them to carry out their duties efficiently and with a good understanding of the techniques used. Depending on the student  more...

RF engineering Link Budgets and Losses A one day course covering Link budget calculation and the posible losses that need to be considered when planning an RF project. This course is aimed at managers and engineers for whom link budgets and path calculation are part of their projects. The course is tutor led and based around link budget software, it is also available for On-site training as well as part of Gaddon Consultants RF  more...

Management and Supervision Skills A packed and practical 2-day course that provides front-line managers with practical support and guidance to develop the necessary skills and knowledge to achieve results through the effective management and supervision of staff. It will help delegates to break down their responsibilities into easily achievable stages of development, and to approach their role with confidence. It is particularly  more...

Facilitation Skills Effective facilitation is an essential function of any organisation s team management. It enables team members to own and achieve strategic objectives, to make decisions and solve problems - thus maximising and sustaining productivity. The facilitator s role is vital in ensuring the success of workshop style meetings, as they are responsible for the effective planning, execution and follow-up of  more...

Influencing Skills More and more organisations are moving towards team-based, rather than hierarchical structures. This means that there is a greater emphasis on communication and negotiation across the organisation, than on positional status. Influencing Skills training from H2 will enable participants to practice the necessary skills to fulfil their personal objectives, whilst maintaining strong, long-lasting  more...

Interview Skills The two major stumbling blocks for people attending interviews are lack of preparation and nerves. This training from H2 is practical and hands-on. It encourages participants to reflect on past performance in interviews and helps them to prepare for future interviews giving them the best chance to impress their future employer at this crucial meeting. The course will help participants to stay  more...

Interviewing Skills Interviewing techniques are often used on a daily basis. However, without sufficient knowledge or support, there are a number of common mistakes and pit-falls. The consequences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with  more...

Dealing with Difficult Relationships at Work Increasing numbers of people have to deal with difficult relationships at work. If the issue is left un-addressed, it is likely to cause severe stress, poor performance and declining morale. This H2 training will enable participants to deal more professionally, confidently and calmly with difficult encounters at work. It will provide explanations and practice of the essential skills needed to  more...

Counselling Skills Although counselling is sometimes considered inappropriate or irrelevant in the workplace, many serious personnel problems might be avoided if counselling skills were used early on. H2 Counselling Skills training will enable participants to develop and use key skills appropriately and professionally in a wide range of situations, including: giving and receiving feedback; supporting colleagues  more...

Career Development Organisations clearly benefit from having individuals who deliberately plan their careers, and pursue opportunities to grow their current job. Career Development Training from H2 will provide participants with the frameworks and inspiration to work out what they want from their careers. It will enable them to discover how to get to where they want to go; to formulate their own goals and ambitions  more...

Training for Trainers The provision of internal training can enable experienced staff to impart essential skills and knowledge to their colleagues. However, training can only help an organisation to achieve its strategic objectives if it is well planned and delivered, and if the time and resources invested are worthwhile and cost-effective. This course will enable delegates to prepare and deliver effective objective  more...

Presentation and Public Speaking The success of a public speaking engagement or a presentation is not just about the content, but it is also dependent upon the quality of the delivery. This course will enable participants to learn and practice skills that will be applicable to both informal and formal presentations, and public speaking to both small and large audiences. It will give the opportunity to practice and to receive  more...

Minute Taking Minute taking is an essential skill in the workplace today, and good quality minute taking is an asset in great demand. Many people struggle with minute taking simply because they have not been given the tools and confidence to do it. And yet, there is often pressure on the minute-taker to get it right - to produce a clear and concise document that serves as an official record. This course will  more...

Managing Poor Performance Managing poor performance is a responsibility that most managers find at best unpleasant, and at worst, extremely daunting. Unfortunately, this often means that poor performance is not actually managed - it is left to get slowly worse, in the hope that the person will eventually decide to leave of their own accord. Allowing poor performance to continue is not only bad news for person themselves,  more...

Project Management Basics According To PMI The training is aimed at participants interested in gaining basic professional project management knowledge, formalising and systemising their present knowledge in this area and/ or preparing themselves for project management professional certification of according to PMI standards on PMP - Project Management Professional or CAPM - Certified Associate in Project Management level.  more...

PRINCE2 Practitioner PRINCE2 Practitioner Training Course Goals This course is aimed at: - Giving delegates a deeper understanding of the philosophy behind the PRINCE2 method - Learning & practising how to apply PRINCE2 to the running and managing of a project within an environment supporting PRINCE2 - Preparing delegates for the official PRINCE2 Practitioner certification exam, which they sit at the end of the  more...

PRINCE2 Foundation ... offer, please contact us. Prices Please see our Public Training Courses Calendar & Prices at http://www. potifob. com/ Calendar. htm for our upcoming PRINCE2 courses & their pricing. All our prices are final - no VAT applies as POTIFOB is not a registered VAT payer. The prices stated in GBP are valid for our UK courses only. The prices stated in EUR are valid for our non-UK courses  more...

Adobe Photoshop CS3 Extended - Two Day Bespoke Training Course Adobe Photoshop CS3 Extended is the ultimate image editing application providing extra features over the normal Photoshop CS3 application used by the majority of design professionals throughout the world. Photoshop CS3 offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector  more...

Adobe Dreamweaver CS3 - One Day Introduction training Dreamweaver CS3 is the latest incarnation of the leading web development and site management application previously known under the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet  more...

HTML - One Day Introduction Training Course HTML (the Hpertext Markup Language) is the language of the World Wide Web developed by Tim Berners-Lee in 1990 while working at CERN (the European Laboratory for Particle Physics) in Geneva. HTML is not a programming language it is a markup language whereby simple coding is embedded into a narrative which describes the structure, layout and formatting of the document. The coding is  more...

HTML and CSS - Two Day Introduction Training Course HTML (the Hpertext Markup Language) is the language of the World Wide Web developed by Tim Berners-Lee in 1990 while working at CERN (the European Laboratory for Particle Physics) in Geneva. HTML is not a programming language it is a markup language whereby simple coding is embedded into a narrative which describes the structure, layout and formatting of the document. The coding is  more...

Strata 3D CX - Two Day Introduction Training Course Strata 3D CX is the application which offers designers a 3D solution as easy to use as Photoshop and with the precision of Illustrator. Strata 3D CX gives designers the ability to link to Photoshop files, import Illustrator art, and create photo-real images and animations. Add a new dimension to your work for illustration, design, web-ready graphics, animation and more. Our trainers will take  more...

Strata 3D CX - One Day Essentials Training Course Strata 3D CX is the application which offers designers a 3D solution as easy to use as Photoshop and with the precision of Illustrator. Strata 3D CX gives designers the ability to link to Photoshop files, import Illustrator art, and create photo-real images and animations. Add a new dimension to your work for illustration, design, web-ready graphics, animation and more. Our trainers will take  more...

Adobe InDesign CS3 for QuarkXPress users Two Day Training Course Adobe InDesign CS3 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS3 integrates  more...

Adobe Dreamweaver CS3 - One Day Intermediate training Dreamweaver CS3 is the latest incarnation of the leading web development and site management application previously known under the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet  more...

Adobe InDesign CS3 - One Day Intermediate training Course Adobe InDesign CS3 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS3 integrates  more...

Adobe Dreamweaver CS3 - Two Day Intermediate training Dreamweaver CS3 is the latest incarnation of the leading web development and site management application previously known under the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet  more...

Adobe CS4 Web Combo - Three Day Essentials introduction training This course is an introduction to the core essentials of the Adobe CS4 web applications of Dreamweaver CS4 and Flash CS4 for web development and rich media creation over a 3 day session. The duration of this course will enable an all round grounding in the most important aspects of these 3 applications to your web design workflow but will not allow a fully comprehensive introduction to all aspects  more...

Adobe CS4 Design Combo - Three Day Essentials introduction training This course is an introduction to the core essentials of the Adobe CS4 design applications of InDesign CS4, Photoshop CS4, Illustrator CS4 and Adobe Bridge over a 3 day session. The duration of this course will enable an all round grounding in the most important aspects of these 3 applications to your design workflow but will not allow a fully comprehensive introduction to all aspects of each  more...

Adobe Illustrator CS3 - One Day Introduction training Adobe Illustrator CS3 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards,  more...

Adobe InDesign CS3 - Two Day Intermediate training Course Adobe InDesign CS3 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS3 integrates  more...

Adobe InDesign CS3 - Two Day Introduction Training Course Adobe InDesign CS3 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS3 integrates  more...

Adobe InDesign CS3 for QuarkXPress users One Day Training Course Adobe InDesign CS3 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS3 integrates  more...

Adobe InDesign CS3 - One Day Introduction Training Course Adobe InDesign CS3 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS3 integrates  more...

Adobe Dreamweaver CS3 - Two Day Introduction training Dreamweaver CS3 is the latest incarnation of the leading web development and site management application previously known under the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet  more...

Cascading Style Sheets - One Day Introduction Training Course CSS (Cascading Style Sheets) arrived in 1996. CSS is a significant breakthrough in web design allowing designers more control over the style and layout of their web pages than can be achieved using basic HTML. You can define a style for each HTML tag and apply it to individual web pages (embedded styles), localised parts of your page (inline style) or for the entire site itself (external style  more...

Adobe Flash CS3 - Two Day Introduction training Adobe Flash CS3 is now a web standard and the only widely distributed technology for integrating vector graphics and animation into web sites. This combination of design and animation tools is complimented by a strong development environment that allows programmers to create highly interactive database driven technologies. Adobe Flash CS3 sees the arrival of a host of exciting new features,  more...

Adobe Flash CS3 - One Day Introduction training Adobe Flash CS3 is now a web standard and the only widely distributed technology for integrating vector graphics and animation into web sites. This combination of design and animation tools is complimented by a strong development environment that allows programmers to create highly interactive database driven technologies. Adobe Flash CS3 sees the arrival of a host of exciting new features,  more...

Adobe InDesign CS4 Four Day Masterclass The scheduled InDesign Masterclass training course allows you to learn InDesign CS4 from introduction to advanced level in just 4 days! Learn about the tools and features available in Adobe Indesign CS4 which take desktop publishing and design to a new level combining extraordinary production power and creative freedom with tight integration with Adobe Photoshop, Illustrator and Acrobat software.  more...

Adobe Photoshop CS4 - Two Day Introduction Adobe Photoshop CS4 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS4 also supports vector graphics, easy automation, and a wide range of other improved features, including the  more...

Adobe InDesign CS4 Two Day Advanced This scheduled InDesign advanced training course provides the InDesign user the ability to hone their skills and move their knowledge of Adobe InDesign CS4 to an advanced level. Using the skills learned at introduction or intermediate level delegates will create complex documents and work with a variety of palettes and tools to further understand the capabilities of this high-end design  more...

Adobe InDesign CS4 Two Day Introduction This scheduled InDesign introduction training course allows you to learn about the tools and features available in Adobe Indesign CS4 which take desktop publishing and design to a new level combining extraordinary production power and creative freedom with tight integration with Adobe Photoshop, Illustrator and Acrobat software. You will learn to create simple documents and prepare them for print  more...

Adobe Flash CS4 Masterclass This five day scheduled Flash Masterclass course provides designers and developers new to the Flash environment the knowledge and hands-on practice they need to progress from introduction to advanced level in one go! With this training course, you can use Flash, the industry's most advanced authoring environment to create interactive websites, digital experiences and mobile content. Upon  more...

Train the Trainer Training Trainers is is a difficult yet important development programme for anyone involved in the development of others. This programme focuses on developing individuals to design and deliver motivational and inspirational training programmes. Id does not matter whether the programmes is 1 hour or 1 week long - the delivery is all important. Mike Morrison has been developing inspirational  more...

Adobe Photoshop CS3 Extended - One Day Bespoke Training Course Adobe Photoshop CS3 Extended is the ultimate image editing application providing extra features over the normal Photoshop CS3 application used by the majority of design professionals throughout the world. Photoshop CS3 offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector  more...

Adobe Photoshop CS3 - Two Day Intermediate Training Course Adobe Photoshop CS3 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector graphics, easy automation, and a wide range of other improved features, including the  more...

Adobe Photoshop CS3 - One Day Intermediate Training Course Adobe Photoshop CS3 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector graphics, easy automation, and a wide range of other improved features, including the  more...

Adobe Photoshop CS3 - Two Day Introduction Training Course Adobe Photoshop CS3 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector graphics, easy automation, and a wide range of other improved features, including the  more...

Adobe Photoshop CS3 - One Day Introduction Training Course Adobe Photoshop CS3 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector graphics, easy automation, and a wide range of other improved features, including the  more...

Adobe Illustrator CS3 - Two Day Intermediate training Adobe Illustrator CS3 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards,  more...

Adobe Illustrator CS3 - One Day Intermediate training Adobe Illustrator CS3 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards,  more...

Adobe Illustrator CS3 - Two Day Introduction training Adobe Illustrator CS3 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards,  more...

Macromedia Dreamweaver 8 - Intermediate One Day Training Course Dreamweaver 8 is the latest incarnation of Macromedia s leading web development and site management application. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Macromedia s other leading applications like Fireworks and Flash and respects all the latest internet standards. This one day intermediate  more...

Acrobat Professional 8 training for collaborative workflows Acrobat Professional 8 training for collaborative workflows Acrobat 8 has brought a host of new tools for streamlining all stages of document production in any size of collaborative workflow. Apart from the increased commenting tools palette you can now activate commenting in Adobe Reader 7 and 8, effectively allowing you to create an entire collaborative workflow with a single license of Adobe  more...

QuarkXPress 7 - One Day Upgrade and New Features Training QuarkXPress is the standard in page layout for many professionals working in print and design industries. The principle is simple: QuarkXPress allows you to place elements created in other applications onto a page and to flow text around those objects. But there are many other features to this powerful tool including advanced typography tools, utilities for precise aligning and positioning, tables  more...

Microsoft Project - Introduction One Day Training Course Microsoft Project is the leading application for project management and is designed to address the work and people management needs of today's organisations. MS Project gives you ways to plan, manage, and communicate project information, resulting in increased productivity and effectiveness. IT and business professionals to visualise, explore and communicate complex information. In this one day  more...

Microsoft Visio - Introduction One Day Training Course Microsoft Visio is the leading application for IT and business professionals to visualise, explore and communicate complex information. Visio allows users to go from complicated text and tables that are hard to understand to Visio diagrams that communicate information at a glance. Use the wide variety of diagrams in Office Visio 2007 to understand, act on, and share information about  more...

PDF Production & Preflighting with Acrobat 8 & Enfocus PitStop Pro - Introduction Two Day Training Course PDF has made major inroads into the publishing and printing industries in recent years and a good knowledge of how to produce and preflight PDF documents is essential to anybody working on the technical side of document publishing and printing. XChange Training are now offering a course that provides you with precisely that by focussing on two key PDF production and preflighting tools: Adobe  more...

IOSH Working Safely Working Safely is a one-day course for staff from any sector with no supervisory or managerial responsibility. It provides a grounding in the essentials of health and safety a everyone at work should have an understanding of why they must a work safelya and this course offers exactly that. Working Safely introduces a completely new approach to health and safety training and offers all the  more...

Introduction to Dentistry and Dental Terminology This course is for those working in a dental environment but who do not have specific dental training. It is ideal for secretaries, receptionists, dental nurses and practice managers. The Introduction to Dentistry Course is a classroom based course and is designed to enable participants to understand common dental terminology and basic issues in dentistry in order to make them more efficient  more...

Joomla Training This practical introductory Joomla! training course provides delegates with real-world experience in building and administering a Joomla! Content Management System Site via hands-on interactive tuition. During this 2-day Joomla Training course, participants will become familiar with the basic content and features of Joomla! 1. 5 and work towards creating a fully functional demo site.  more...

Captivate Training This introductory Adobe Captivate training course is aimed at new users. It provides the skills and knowledge required to produce a fully working demo of an interactive eLearning module using Adobe Captivate. The Adobe Captivate training course is divided into two days; the first is spent exploring Captivate's basic tools to create effective eLearning and the second is used as a a project  more...

Quark Training This 2-day QuarkXpress Training Course provides a comprehensive coverage of the Quark page layout application. Quark is used worldwide to design and layout magazines, brochures and books. This instructor led Quark Training Course will provide you with all you need to know to combine text, pictures and other graphic elements, all of which together compose a page or series of pages. On completion  more...

VBA For Excel Training This VBA for Excel training course is designed to give a good working knowledge of Visual Basic for Applications a concentrating on Microsoft Excel. During this VBA for Excel Training Course students will learn to create and edit macros, and gain an understanding of VBA code. The Visual Basic for Applications content of the training course can be applied to other Microsoft Applications.  more...

Microsoft Project Training You can also book as part of our Project Management & Microsoft Project Package. Through Microsoft Project, you can monitor and schedule your projects using resources such as people, equipment, time and money. With Microsoft Project training you can analyse your project information by using Gantt charts, graphs, tables and views and you can track how your project progresses, identifying what to  more...

Microsoft Excel Training Microsoft Excel is a very powerful spreadsheet application designed to save you time and make creating spreadsheets and other documents easy. This excel training course shows you the applications capabilities, before work through exercises to create simple worksheets. This introductory Excel training course will provide you with a working understanding of the basic features of MS Excel.  more...

Microsoft Excel Advanced Training Microsoft Excel is a very powerful spreadsheet application designed to save you time and make easy work of calculating, displaying and sharing data. This advanced excel training course will introduce you to some of excels more powerful features. This one-day Excel Training course shows how you can use Excel to manage a database, create advanced charts, use some of the advanced functions of  more...

Microsoft Access Advanced Training Advanced microsoft access training builds upon skills covered on our beginners Microsoft Access Training Course. Delegates on our advanced microsoft access training course will learn how to analyse data by creating complex queries, make forms and reports more efficient, speed repetitive tasks by creating macros. By the end of this Advanced MS Access training course, delegates will have extended  more...

Microsoft Access Training This is an intensive Access training course, introducing delegates to the concepts of creating relational databases using MS Access. Microsoft Access is a very powerful database application designed to save you time and make creating relational databases easier. Beginners access training will give attendees the skills needed to go on our advanced microsoft access training course. By the end of  more...

ISEB Requirements Engineering Training This Requirements Engineering course is designed to be both practical and participative. Theoretical concepts are introduced and are then reinforced through practical exercises and a running case study where participants can apply the skills and techniques of analysis in a realistic project simulation. At the end of this course, participants will be able to: Recognise the role of  more...

Change Management Training Businesses often recognise the challenge of getting people to change shortly after implementation has started. The new approach is expected to go in unopposed but when the welcome mat doesna ™t appear the project team scrambles to do some patch up communication a often with poor results. But despite this reality there is still a bias against investing in change management activities because  more...

ISEB Business Analysis Essentials Training The ISEB Business Analysis Essentials training course is designed to be both practical and participative. A theoretical background is provided but the emphasis of the business analysis training is on a realistic case study, based on a genuine consultancy assignment, on which the participants work. During the business analyis training course overall structure is offered that includes an explanation  more...

Management Skills for New Managers Training The move from completing your own personal tasks to managing the workload of others can often be a daunting one. This comprehensive 2 day Management Skills Training course gives a thorough overview of the new skills and techniques you will need to master in order to succeed as a New Manager.  more...

Assertiveness Confidence Building Training This comprehensive two day Assertiveness & Confidence Building training course provides practical guidance for anyone who needs to develop their assertiveness skills for a range of workplace situations. During this Assertiveness training course you will gain the tools and techniques to boost your confidence and build your self-esteem. By the end of this confidence building and assertiveness  more...

Time Management Training This Time Management training course is designed to help participants develop their skills in time management to achieve more effective results in less time. Time management training courses and workshops will help delegates increase work effectiveness and productivity, achieve greater control of their daily activities and overcome stress. This is a practical time management training  more...

Train the Trainer Training This Train the Trainer course is designed to improve your training techniques and increase your confidence when delivering training courses. A comprehensive train the trainer course for trainers. This train the trainer course will enable you to successfully deliver training courses to the highest standard. Having completed this train the trainer training course, participants will be able  more...

Facilitation Skills Training Facilitation is fast becoming a key skill for anyone who is in a team, leading a project team, heading up a working group or managing a department. Facilitation is the skill, and art of guiding others to solve their own problems and achieve their objectives without simply giving advice or offering solutions. A facilitator provides the structure and process a enabling groups to function  more...

Leadership Training This 2-day Leadership training course increases your awareness of your current leadership style and abilities. The more leadership styles you have, the more situations you can handle. You will also appreciate the impact your leadership style has on those who work with you. The Leadership training course then provides you with a tool-kit of ideas to increase your leadership skills back in the  more...

PRINCE2 Practitioner Conversion Training PRINCE2a (PRoject IN Controlled Environments) is a project management methodology designed to ensure that a project meet its objectives, within constraints and delivers stated benefits. This 2 day PRINCE2 Practitioner Conversion training course is designed to provide you with a detailed understanding of the PRINCE2 Objective Practitioner Examination. This will be achieved during the  more...

Project Management MS Project Training This 3-day Project Management training and MS Project training package combines our 1-day Introduction to Project Management and 2-day MS Project training courses at a reduced rate to provide a comprehensive tool-kit for Project Managers. These two project management training courses booked together give a comprehensive introduction to professional Project Management using Microsoft's industry  more...

Programme Management Training Sometimes the work needed to achieve a key organisational objective will be far greater than can be easily organised & carried out in a single project. As a result the organisation will undertake a programme that consists of a number of inter-related projects. Programme Management is the co-ordinated management of a portfolio of projects to achieve a set of objectives. Programme Management  more...

ITIL V3 Foundation Training This ITIL V3 Foundation training course is an intensive introduction to the ITIL service management framework, providing a a best practicea approach to all aspects of the service lifecycle which is designed to enable successful delivery and support of quality IT Services. This ITIL training course consists of short lectures, discussions, examination technique, mock examinations and  more...

Web Design Week Training This combination of Web Design training courses will enable attendees to produce well designed sites in terms of aesthetics and good navigation, using Dreamweaver and Photoshop to manage, create and upload websites. All three of these web design training courses can be booked together to form a comprehensive week of web design training for just 795 + vat ( 1, 105 if booked separately).  more...

Web Design Training Whether you know how to click the buttons but need help with the principles of good web design, or you are a newcomer to web design and want to learn the rules before you start to design, this is the web design training course for you.  more...

Dreamweaver Training This two-day Dreamweaver training course covers planning, creating, editing, publishing and site management. Learn to use the diverse functionality of Dreamweaver to streamline your work process and create accessible, standards-compliant pages. This Dreamweaver training course forms part of our Web Design Week, comprising of our 1 day Web Design course, our 2 day Dreamweaver course and our 2  more...

Photoshop Training for Web Graphics Photoshop allows web designers to produce a wide variety of optimised graphics by manipulating and composing scanned or drawn images, using powerful layering and masking techniques and a wealth of special effect filters. During this Photoshop training course for the Web you will learn how to create and optimise your images for the web. In addtion to this Introductory Photoshop for Web  more...

Flash Training Adobe Flash is the industry standard for delivering rich graphic content over the web incorporating animation, sound and user interactivity. Flash has evolved to satisfy the need for web designers to create ever more complex and visually engaging content whilst maintaining an efficient and effective download capability. This two day Flash training course will introduce delegates to the main  more...

Advanced Dreamweaver Training This one day Advanced Dreamweaver Training course goes beyond Dreamweaver basics and gives delegates hands-on experience in using Dreamweaver's more advanced features. Delegates will work with advanced website creation tools available in Dreamweaver, including templates, behaviours, CSS and tableless design.  more...

HTML Training This two day HTML training course provides the basic skills needed to write Web pages using the HyperText Markup Language HTML in a text editor (Notepad) for viewing in a World Wide Web browser. By the end of the HTML training course, participants will have: An overall understanding of the World Wide Web (WWW), web sites and XHTML pages Created web pages using XHTML in the Notepad text  more...

RapidWeaver Training RapidWeaver is a Mac-only alternative to creating professional, fully functioning websites. The RapidWeaver software allows you to create pages, alter the look of your website and add and edit images and text within the programme. The RapidWeaver training course will show you how to create feedback forms, animated image slideshows with sound, blog pages and embed movies from YouTube and other  more...

RapidWeaver Advanced Training RapidWeaver is a Mac-only alternative to creating professional, fully functioning websites. The Advanced RapidWeaver software allows you to create pages, alter the look of your website and add and edit images and text within the programme. The Advanced RapidWeaver training course will look in more depth at editing a theme and further customising your website. This Advanced RapidWeaver training  more...

Adobe InDesign Training This Adobe InDesign training course is suitable for those with no previous experience of the or those who are self taught. Familiarity with the operating system and the keyboard is a course prerequisite for this indesign training course. For those already familiar with QuarkXPress or other DTP software, we also run an indesign migration training course. During this comprehensive two day  more...

Adobe Illustrator Training This two day Adobe Illustrator training course will teach you about the unique features of Illustrator, including how to create logos, professional type effects, complex airbrush effects and colour control. This Illustrator training course is for those who are new to Adobe Illustrator - the industry standard program for print and online graphics.  more...

Adobe Photoshop Training During this Photoshop training course you will learn how to optimise your images for print or for the web. Adobe Photoshop allows designers, photographers and web creators to produce all kinds of graphics by manipulating and composing scanned or drawn images, using powerful layering and masking techniques and a wealth of special effect filters. In addtion to this Introductory Photoshop  more...

Adobe Acrobat Training This one-day Adobe Acrobat training course helps users to understand and apply the power of Adobe Acrobat for creation, management, searching, distribution and archiving of electronic documents. This Adobe Acrobat training course targets end-users or anyone who aims to further understand the functionality of Acrobat. This is a hands-on exercise based training course.  more...

Advanced Photoshop Training This Advanced Adobe Photoshop training course teaches participants the techniques necessary to create, manipulate and edit professional quality images with skill and precision. This Photoshop training course is suitable for designers and photographers who have working experience of Photoshop. Areas often overlooked by everyday use of Photoshop are examined and explained both in theoretical  more...

CSS Training This CSS training course will introduce users to the key principles of CSS (Cascading Stylesheets) and how it can be used to format and design web pages. Hands-on examples are given during the CSS training course so that the delegate will be able to understand CSS and create stylesheets for their own web or XML projects.  more...

Lean Six Sigma Green Belt Training At the heart of Six Sigma improvement and redesign activities are project teams. These teams will consist of people who want to use their knowledge and skills to improve the performance of processes and the business. Lean Six Sigma Green Belt training is focused on team members understanding and applying the Define Measure Analyse Improve and Control (DMAIC) model which is the foundation of most  more...

Lean Six Sigma Yellow Belt Training This Lean Six Sigma Yellow Belt training course provides delegates with an understanding of Lean Six Sigma tools and processes. Delegates who will be managing Six Sigma projects and require a comprehensive working knowledge of Lean Six Sigma tools should attend our Lean Six Sigma Green Belt training course. This course is NOT a pre-requisite for the Lean Six Sigma Green Belt course  more...

Lean Awareness Training This Lean Awareness training course enables delegates to understand the benefits of Lean for their organisation; the key Lean principles, tools and techniques and how to approach implementation. Lean thinking has become a widely adopted improvement approach that can greatly simplify processes and improve performance in both manufacturing and service organisations. Lean recognises that most of  more...

Lean Processes and Tools Training Lean thinking is based on the legendary Toyota Production System that produces very high quality products; in a very short time and at a low cost. Too many people and organisations achieving all three of these goals simultaneously is an impossibility. Lean provides a methodology and tools that enable organisations to make significant improvements in lead time, cost reduction and product or service  more...

Value Stream Mapping Training Lean thinking has become a widely adopted improvement approach that can greatly simplify processes and improve performance. At the heart of Lean thinking is the focus on creating value for the customer and eliminating waste. The stream of activity within an organisation that creates customer value is called the value stream. Value Stream Mapping is the tool used to understand, analyse and improve  more...

Six Sigma Black Belt Conversion Training This Six Sigma Black Belt Conversion training course is second module in our Six Sigma Black Belt Training Package. Delegates wishing to attend this Six Sigma Blackbelt training course who have not already achieved Green Belt level should first take our Lean Six Sigma Green Belt course and complete a Six Sigma project before attending.  more...

Project Management Training This Project Management training course provides an introduction to the principles of Project Management, equipping delegates to apply these principals to real projects after the course. Successful project management is achieved by the intelligent application of sound principles. This Project Management training course is designed to teach you excellent Project Management skills. Delegates  more...

PRINCE2 Practitioner Training This 5 day course PRINCE2 training course is designed to provide you with a detailed understanding of the PRINCE2 approach and the ability to apply the method to your own working environment. This will be achieved during the PRINCE2 training course by a combination of slide presentations and scenario based work, designed to prepare you for the PRINCE2 Foundation Examination and the Objective  more...

PRINCE2 Foundation Training This accredited 3 day PRINCE2 Foundation course is designed to provide you with a detailed understanding of the PRINCE2 approach and the ability to apply the method to your own working environment. This will be achieved by a combination of slide presentations and exercises designed to prepare you for the foundation examination. Delegates wishing to obtain the PRINCE2 Practitioner  more...

Business Process Management Training Business processes are the production lines of the new economy. When they fail us, our products and services fail our customers, and our business fails its stakeholders. The more organisations change, the more they must concern themselves with their stakeholder relationships, and the design and management of their processes so that organisations, people and technologies have a common business  more...

Essential Media Skills - Central London Our Media Training courses are designed to provide you with the essential skills, knowledge and techniques required to give confident and successful media interviews. Speaking to the media has become far more common in recent years for people from all types of companies and organisations. Whether it's talking to the press over the telephone, chatting face to face with a journalist or being  more...

Effective Presentation Skills - Central London Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully. The course is ideal for people who already have experience of presenting or public speaking and now want to work on their delivery skills. You will be asked to prepare two short presentations (of roughly 5 minutes duration) before the course,  more...

Effective Communication Skills - Manchester Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role  more...

Effective Communication Skills - Central London Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role  more...

Powerful Presentation Skills - Central London Powerful Presentation Skills is an intensive and highly interactive two-day training course to help ensure you get the most from every presentation opportunity. The course is ideal if you are an experienced presenter or public speaker and now want to achieve more with your presentations. You will gain a wide range of practical experience through many exercises (voice, physical presence,  more...

Effective Communication Skills - Glasgow Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role  more...

Effective Presentation Skills - Leeds Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully. The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of  more...

Effective Presentation Skills - Edinburgh Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully. The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of  more...

Effective Presentation Skills - Glasgow Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully. The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of  more...

Effective Presentation Skills - Manchester Each workshop comes with a FREE Follow Up Service by telephone and email. Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully. The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short  more...

Effective Presentation Skills - Birmingham Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully. The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of  more...

Effective Communication Skills - Birmingham Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role  more...

Data Warehousing Fundamentals training course This dimensional modelling techniques course is designed to answer questions, such as the following: - What is data warehousing? - What is a data mart? - What are the data modelling options? - What is Extract, Transform and Load (ETL)? - What are the terms and concepts specific to data warehousing and OLAP design? - How to plan and implement a data warehouse with high availability,  more...

Tackling depression with REBT,CBT therapy For caring professionals and members of the public Target audience: This course will be of interest to counsellors, psychotherapists, social workers, GPs, and members of the public. Training content: This course will consist of a PowerPoint presentation, followed by questions/ answers/ discussion, on how this condition, or state, is brought about, and how to manage and modify it, or reduce  more...

Managing anger with REBT CBT therapy For caring professionals and members of the public Target audience: This course will be of interest to counsellors, psychotherapists, social workers, GPs, and members of the public. Training content: This course will consist of a PowerPoint presentation, followed by questions/ answers/ discussion, on how this condition, or state, is brought about, and how to manage and modify it, or reduce  more...

Eliminating anxiety with REBT & CBT therapy For caring professionals and members of the public Target audience: This course will be of interest to counsellors, psychotherapists, social workers, GPs, and members of the public. Training content: This course will consist of a PowerPoint presentation, followed by questions/ answers/ discussion, on how this condition, or state, is brought about, and how to manage and modify it, or reduce  more...

The Professional Certificate in CENT INTEGRATE CBT/ REBT WITH YOUR CURRENT MODALITY Commencement: In October 2009, I plan to begin the first group training for the Professional Certificate in Cognitive Emotive Narrative Therapy (CENT). Course structure and content: This will comprise six Tuesday evenings in Hebden Bridge, from 5. 00pm to 9. 00pm: a total of 24 hours of training, combined with 100 hours of reading - three set  more...

Leading a Winning Team Making the link are offering clients selected opportunities to develop Leadership and Management teams, with up to 1000 funding from the Leadership and Management Advisory Service. Now is the time to invest with confidence in team development solutions that take business performance to a higher level. MTL work with clients to deliver exceptional business results, using a combination of  more...

Business Development Making the link between training and business performance, whether you are new to sales or have years of experience, develop best practice, win and keep new customers. As a result of attending delegates will be able to deeply understand their customers and motivate commitment. This accelerated learning programme combines the skills and behavioural traits needed in todays increaasingly competitive  more...

Practitioner in NLP for Education and Learning Working in Education today is a constant challenge. More and more children and young people display behavioural and learning difficulties. There is increasing pressure to improve results, raise achievement and move from success to excellence. NLP provides techniques, strategies and solutions to the problems of teaching and learning, motivating and engaging students. This training enables you to  more...

Altered States, Shamanic States & Basic Brain Exploration This 3 day event is only available in Edinburgh, Scotland and is unlike any other training you may have attended. This workshop is not about theories or explanations, you will experiment and experience the exciting world of your own brain. Step into the unknown and return with a different perception of your reality and the world around us. We invite you on this journey with Dr Richard Bandler and  more...

Adventures in Neuro Hypnotic Repatterning NHR takes you beyond communication skills, beyond persuasion and enables you to utilize the chemistry and neurology of your own brain and body to bring changes in your beliefs, thoughts and feelings, moving you swiftly, painlessly and with laughter into the life you dreamed of. Business, Sales, Traditional and Complementary Medicine, Teaching, Training, Media and Advertising, Parenting,  more...

Conflict Management and Resolution Conflict Management and Resolution is a course designed specifically to help candidates deal with conflict, aggression and violence they may face in their workplace. Workplace violence represents itself in many different forms and does not always mean physical violence, it includes; bulling, verbal aggression, threats and harassment. Workplace violence is estimated to cost organisations in the  more...

NLP Practitioner Certification Training in Bath - max 10 per group 900 pounds 26th to 28th November & 4th to 6th December This NLP Course is a certificated ABNLP approved training but geared towards those who want to use it for personal development and becoming a qualified NLP Practitioner therapist. It is perfect for those wishing to become a therapist, use it for personal communication and development skills, overcoming problems, confidence, assertiveness and so much  more...

Master Practitoner Certification Course - January & February 2010 in Bath Somerset INTENSIVE NLP MASTER PRACTITIONER CERTIFICATION ® INTENSIVE HYPNOSIS MASTER PRACTITIONER CERTIFICATION INTENSIVE TIME LINE THERAPY ® MASTER PRACTITIONER CERTIFICATION (14 Days) inclusive 1850 inc VAT 3 certificates in 14 days! The certification you leave with is: Master Practitioner of NLP Master Practitioner of Time Line Therapya Master Practitioner of Hypnosis assuming,  more...

Time Line Therapy Practitioner Certification Course - 2 days in Bath Somerset Time Line Therapy is the overall most effective way of dealing with complex behaviours and ingrained reactionary negative behaviour is issues. Remove limiting decisions, behaviours, negative mind sets and release the attachment of the past to your clients every day lives allowing them to move forward easily leaving your job as the therapist so much easier. Only fully qualified NLP  more...

ABH Hypnosis Practitioner Training Certification ABH Hypnosis Practitioner Training Certification on the 19th and 20th of February 2009. Leading UK trainer, Emma James is taking this training and the group is limited to 6 people. Prerequisite is NLP Practitioner Certification. Fees are 225 pounds for the course including full certification.  more...

NLP Sport Practitioner Training - ABNLP Accredited Validated Certification Course NLP Sport Practitioner Certification Course a taught by athletes for athletes The NLP Sports Practitioner course is designed for a more in depth view and application of NLP and all its techniques for the sports person, those interested in, or coaching sport. The mental aspect of performance can account for up to 60% of overall results so understanding and being able to change behavior and  more...

Professional NLP Training & Certification Tonbridge 19-22 Sept & 3-5 Oct This NLP Course is a certificated ABNLP approved training but geared towards those who want to use it for personal development, business & negotiation communication and therapy application. It is perfect for those wishing to become a therapist, use it for personal & business success and growth, overcoming problems, confidence, assertiveness and so much more. Each class is kept to 10 people and  more...