Instructor Led C Training Training in Berkshire, uk

Management and Supervision Skills A packed and practical 2-day course that provides front-line managers with practical support and guidance to develop the necessary skills and knowledge to achieve results through the effective management and supervision of staff. It will help delegates to break down their responsibilities into easily achievable stages of development, and to approach their role with confidence. It is particularly  more...

Facilitation Skills Effective facilitation is an essential function of any organisation s team management. It enables team members to own and achieve strategic objectives, to make decisions and solve problems - thus maximising and sustaining productivity. The facilitator s role is vital in ensuring the success of workshop style meetings, as they are responsible for the effective planning, execution and follow-up of  more...

Influencing Skills More and more organisations are moving towards team-based, rather than hierarchical structures. This means that there is a greater emphasis on communication and negotiation across the organisation, than on positional status. Influencing Skills training from H2 will enable participants to practice the necessary skills to fulfil their personal objectives, whilst maintaining strong, long-lasting  more...

Interview Skills The two major stumbling blocks for people attending interviews are lack of preparation and nerves. This training from H2 is practical and hands-on. It encourages participants to reflect on past performance in interviews and helps them to prepare for future interviews giving them the best chance to impress their future employer at this crucial meeting. The course will help participants to stay  more...

Interviewing Skills Interviewing techniques are often used on a daily basis. However, without sufficient knowledge or support, there are a number of common mistakes and pit-falls. The consequences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with  more...

Dealing with Difficult Relationships at Work Increasing numbers of people have to deal with difficult relationships at work. If the issue is left un-addressed, it is likely to cause severe stress, poor performance and declining morale. This H2 training will enable participants to deal more professionally, confidently and calmly with difficult encounters at work. It will provide explanations and practice of the essential skills needed to  more...

Counselling Skills Although counselling is sometimes considered inappropriate or irrelevant in the workplace, many serious personnel problems might be avoided if counselling skills were used early on. H2 Counselling Skills training will enable participants to develop and use key skills appropriately and professionally in a wide range of situations, including: giving and receiving feedback; supporting colleagues  more...

Career Development Organisations clearly benefit from having individuals who deliberately plan their careers, and pursue opportunities to grow their current job. Career Development Training from H2 will provide participants with the frameworks and inspiration to work out what they want from their careers. It will enable them to discover how to get to where they want to go; to formulate their own goals and ambitions  more...

Training for Trainers The provision of internal training can enable experienced staff to impart essential skills and knowledge to their colleagues. However, training can only help an organisation to achieve its strategic objectives if it is well planned and delivered, and if the time and resources invested are worthwhile and cost-effective. This course will enable delegates to prepare and deliver effective objective  more...

Presentation and Public Speaking The success of a public speaking engagement or a presentation is not just about the content, but it is also dependent upon the quality of the delivery. This course will enable participants to learn and practice skills that will be applicable to both informal and formal presentations, and public speaking to both small and large audiences. It will give the opportunity to practice and to receive  more...

Minute Taking Minute taking is an essential skill in the workplace today, and good quality minute taking is an asset in great demand. Many people struggle with minute taking simply because they have not been given the tools and confidence to do it. And yet, there is often pressure on the minute-taker to get it right - to produce a clear and concise document that serves as an official record. This course will  more...

Managing Poor Performance Managing poor performance is a responsibility that most managers find at best unpleasant, and at worst, extremely daunting. Unfortunately, this often means that poor performance is not actually managed - it is left to get slowly worse, in the hope that the person will eventually decide to leave of their own accord. Allowing poor performance to continue is not only bad news for person themselves,  more...

Learning and Development Strategies and Processes Build a Learning Organisation Learning and Development is a key function of Human Resource Management and drives performance excellence. This two day course is a comprehensive overview of the L & D function, exploring ways of developing and implementing effective L & D strategies. This programme is for you if you are an HR or L & D or Training professional, director or manager responsible  more...

Certificate in Trainer Proficiency Who trains the Trainer? Training isna ™t just about what you know; ita ™s also about how you communicate that knowledge to an audience. Many people become trainers because of their knowledge on a particular subject. However, the best trainers are those that realise subject knowledge isna ™t enough; delivering information in an engaging and memorable way is also a pre-requisite.  more...

ITIL V3 Foundation Aims This course provides comprehensive first-level training for anyone involved in the provision, support, and delivery of IT Services. It is a 3 day training course leading to the V3 Foundation Certificate in IT Service Management. During the course, delegates will gain knowledge of best practice terminology, the structure and basic concepts of ITIL ® V3 Service Management. The course  more...

PRINCE2 Practitioner Upgrade Aims This programme is aimed at anyone needing to take or re-take their PRINCE2 ® Practitioner exam and anyone who has taken WWPa ™s PRINCE2 ® Foundation Plus programme and now wishes to take their Practitioner exam. This intensive programme has been developed to progress those who have passed their Foundation examination to take or retake their Registered Practitioner  more...

Presenting With Impact Deliver authoritative and memorable presentations with confidence The thought of presenting to an audience can be daunting, especially if you have little or no formal training. However, there is a tried and tested toolkit of skills that you can put into practice that will enable you to make impressive and persuasive presentations that are remembered long after they are over. This programme  more...

Introduction to Training Needs Analysis Accurate identification of learning needs All too often, the process of identifying training needs is undertaken quickly by piecemeal or even omitted altogether. To achieve real return on learning and development investment, it is important to find out where there are gaps in the existing skills, knowledge and attitudes of employees. It involves compiling a picture of employeesa ™  more...

Advanced Trainer Skills Continuing professional development for trainers Staying fresh and building on existing skills is essential for anyone involved in teaching and training. This programme builds on fundamental trainer skills and is an ideal follow up to the Trainer Proficiency certificate. This programme is for you if you are an experienced trainer and want to expand your knowledge. It provides additional  more...

Secrets to Empowerment Getting the job done Delegation is a dynamic tool for motivating and training your team to realise their full potential. Without it, you lose their value. a The Secrets To Empowermenta ™a ™ is an intensive programme that gives you practical tools for delegating, both upwards and downwards. It analyses every task normally undertaken by you and considers whether, how and to whom each  more...

Introduction to Selling Your sales team are the face of your business. Out in the field they are responsible for maintaining relationships and creating new business. Are you 100% sure they are the best that they can be? This programme is for you if You are an external sales person / account manager who is new to selling or has not had any formal sales training You need to refresh / learn the skills to make your own  more...

Facilitation Skills Facilitation Skills Become a more successful facilitator and trainer Whatever your training experience, it is always worth considering alternative approaches to engage and enrapture your audience. Developing your facilitation skills as a trainer can really help. This facilitation skills programme is run by experienced facilitators who will share the secrets of their success, describing in  more...

Professional Presentations Professional Presentations Know Your Audience, Prepare Effectively, Deliver with IMPACT It's not just the senior executives that make professional presentations. As a business professional you will be presenting every day through a multitude of formal and informal business conversations (meetings, sales calls, launches, training, one-to-one and many more). The purpose of this course is to  more...

Accelerated Learning for Trainers Accelerated Learning for Trainers Dramatically increase the effectiveness of your training delivery Benefits This engaging, action-packed programme has helped hundreds of trainers to transform their organisationsa ™ culture of technical training delivery. They are now more imaginative and confident, and their courses have demonstrably more impact and effect. www. illumine. co. uk/  more...

Creativity for Logical Thinkers The workshop provides a unique introduction to how the creative process works. Organisations and individuals are encouraged to bring along real life situations which are tackled by a broad range of practical creative techniques which can be used in the workplace. Creativity for Logical Thinkers will maximise the return on your training investment, by combining creative thinking skills training  more...

RapidConsensus - facilitating major meetings and decisions This workshop teaches the simple but powerful process of rapidly mining the collective knowledge of a group, reaching consensus on the best way forward and ensuring ownership and effective action. If you need training for fast facilitation of groups conducted in a structured way, you will find the Rapid Consensus approach to be highly effective. For more information go to www. illumine. co.  more...