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Process Characteristics for Six Sigma

...nalyzing the variables of its processes, using metrics to calculate process flow performance, and employing tools to analyze processes. It connects these tools to the overarching goals of eliminating wasted time, highlighting free time, and increasing the proportion of value-added time. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to more...

Six Sigma Measurement Systems

...o understand its sources and minimize it. Black Belts can calculate correlation, bias, linearity, stability, reproducibility, and repeatability to analyze and further improve measurement systems. This course examines how to analyze a measurement system to help it produce correct measurements and minimize its proportion of variability in the overall variability. It introduces key elements of more...

Probability for Six Sigma

...t a population from sample data, and understanding how to calculate the probability that an event will occur is crucial to making those inferences. In a Six Sigma context, it is often important to calculate the likelihood that a combination of events or that an ordered combination of events will occur. Understanding probabilities can provide Black Belts with the tools to make predictions about more...

Probability Distributions and Measurement Systems Analysis in Six Sigma

...urement system itself. This course will examine how to calculate normal, binomial, Poisson, chi-square, Student's t-distributions, and F distributions. It will also look at how to assess the precision and accuracy of an organization's current measurement system using Gauge Repeatability and Reproducibility (GR&R), bias, linearity, percent agreement, and Precision/tolerance (P/T) studies. more...

Discover Excel 2007 Level 2

...r Excel 2007: Level 2, topics covered are: 1. CALCULATE YOUR DATA Formulas What Is A Formula? Create A Formula Edit A Formula Cell References Types Of Cell References Using Relative References Using Absolute References Mixed References Functions What Is A Function? Enter A Function Manually Use The Function more...

Controlling Costs

...ete performance index (TCPI). It also demonstrates how to calculate planned value, earned value, actual cost, schedule and cost variance, and schedule-performance and cost-performance indices. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course more...

Excel XP Proficient Expert

... - Create A Chart - Modify A Chart - Print A Chart Calculate Your Data Formulas - What Is A Formula? - What Is Formula Syntax? - Create A Formula - Edit A Formula Cell References - Types Of Cell References - Use Relative References - Use Absolute References - Mixed References Functions - What Is A Function? - Get Help With Functions - Enter A Function - more...

Developing and Controlling the Project Schedule

...aints, to create the project schedule. Learners will also calculate the critical path using a forward and backward pass, calculate the float, and calculate the critical chain in order to monitor progress and make changes to the project schedule as required. This course provides a foundational knowledge base reflecting the most up-to-date project management information. It will enable learners more...

The Cash Flow Statement

The Cash Flow Statement As the popular saying goes revenue is vanity, margin is sanity, and cash is king. While it is very important for an organization to keep earning revenue and maintaining a good profit margin, a positive cash flow is equally important for its survival. Cash flowing in to the organization must meet or exceed the cash flowing out to enable the organization to pay its more...

Customer Driven Process Improvement Identifying Improvement Ideas Solutions

Customer Driven Process Improvement: Identifying Improvement Ideas & Solutions After investigating current processes, it's time to find improvement solutions. You need to ask what actions or ideas will help address the root cause of any problems uncovered. Which of these ideas make up workable potential solutions? Which solution will most likely fix the issue with the least cost and more...

The Income Statement

The Income Statement Financial statements show the financial performance of an organization. They are comprised of the Income Statement, the Cash Flow Statement, and the Balance Sheet, and are used both internally and externally by a variety of users. The Income Statement can also be referred to as profit and loss statement or statement of operations, and is one of the most important more...

Cisco CVOICE 8 0 Voice Port Implementation Codecs DSPs

Cisco CVOICE 8.0: Voice Port Implementation Codecs & DSPs Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0) Connecting voice devices to a network infrastructure requires an in-depth understanding of the signaling and characteristics that are specific to each type of interface. Digital trunks are used to connect to the public more...

Basic Business Math Using Whole Numbers Decimals

... work out average time spent on different activities, and calculate commission earnings. The ability to analyze and comprehend numbers is a vital skill for personal, as well as corporate, growth and success. This course builds on the basic math skills that you learned in your school years, showing you how to apply those skills to some common business situations. And it helps you to confidently more...

Basic Business Math Percentages Ratios

..., work out average time spent on different activities, or calculate commission earnings. Percentages and ratios are a means of highlighting many relationships in business, not least of which are financial. The ability to calculate work with percentages and ratios is an essential skill for anyone working today. This course builds on the basic math skills that you learned in your school years, more...

Basic Business Math Averages Equations

Basic Business Math: Averages & Equations Basic math skills are practical in any business situation, whether it be calculating average call turnaround times in a call center or using equations to find the stock of inventory and the items that have been sold in a retail store. Because math skills are valuable in so many business situations, refreshing your skills can demonstrate your more...

Estimating the IT Project Work Effort

Have you ever managed an IT project that failed to make a delivery date? Have you ever created a work schedule where the due dates for project completion were way off the mark? One way to solve these common problems is to develop accurate work estimates for your next IT project. In this course, you will learn methods to calculate work estimates, and how to determine which work estimating method more...

Sales Skills Developing a Winning Strategy

...ps of the consulting strategy. Calculate a client's return on investment. Complete the six steps for solving a client's problems. Audience Individuals who want to learn how to use various sales strategies to improve their sales approaches. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU more...

Quality Management Quality Management Tools

... Create a histogram. Calculate the number of classes for a histogram. Calculate the class width of a histogram. Sequence the steps for creating a run chart. Identify characteristics of control charts. Simulation Overview: In this simulation, you more...

NetWare 5 Administration - Part 3

...ating new trustee and an Inherited Rights Filter (IRF). Calculate effective rights of a user. Identify the set of rights inherited by a folder in a given situation. Set a new trustee assignent to block the inheritance of rights. Set an IRF to block the inheritance of rights. Determine the effective rights for an object in a given scenario. Display the effective rights of a user by more...

Windows NT Server 4 0 Routing RAS - Part 2

...atch the components of the LSDB with their description. Calculate the metric for a route from the given SPF tree using Dijkstra's algorithm. Sequence the steps that occur for synchronizing the LSDB. Identify the features of a designated router. Unit 2: Single Area OSPF Duration: 1 - 2 Hour(s) Configure Routing and Remote Access Service for a single area OSPF. Configure more...

C Programming - Part 2

Course Overview This course is the second in a four-part series on C++ Programming, which is based on ANSI C++. The focus of this course will be on the object-oriented (OO) capabilities of C++. Students will gain the skills and knowledge needed to effectively create and manage classes, work with functions and operators, and take advantage of inheritance. L earn To: Override the more...

C Foundation for Non-C Programmers - Part 1

...scenario. Initialize an array for a specified scenario. Calculate the result of manipulating the value of a variable by using a pointer. Identify the appropriate structure declaration for a specified scenario. Calculate the result of manipulating a reference. Unit 2: Operators and Flow Control Statements Duration: 2 - 3 Hour(s) Identify valid C++ expressions. Calculate the more...

Oracle8 Performance Tuning Managing Memory and Disk I O

...Cache. Perform the steps to view the statistics used to calculate the cache hit ratio using the V$SYSSTAT view. Perform the steps to calculate the hit ratio for the Buffer Cache with the hit ratio formula. Identify the steps for collecting statistics to estimate how many buffers to add to your cache. Perform the steps to calculate the impact of adding some given number of buffers by more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention

...tify characteristics of PCTFREE and PCTUSED parameters. Calculate and set the PCTFREE parameter when creating a table. Calculate and set the PCTUSED parameter. Select the situations in which Oracle8 Server coalesces the free space of a data block. Identify characteristics of row migration and chaining. Query a table to display chained rows. Remove migrated rows from a given table. more...

Excel 2000 Fundamentals

... the application of different types of cell referencing. Calculate a specified value of a range by using the AutoCalculate feature. Modify the range accessed by a formula. Copy a specified data from one location to another. Copy specified attributes of data on the clipboard. Paste selected text in a worksheet. Move specified data item from a given location to another. Clear the specified more...

Excel 2000 Proficient User

...nction Palette to insert a function in a worksheet cell. Calculate data. Display dates. Calculate data based on a specific condition. Locate a value. Calculate values by using a financial function. Manipulate a named range for a set of selected cells. Perform calculations. Record a macro in a workbook. Execute a macro. Edit a macro in a workbook. Copy a macro from one workbook more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 1

...d objects to create a hierarchical relationship of data. Calculate values returned in a recordset using the aggregates function. Create data-bound controls on a form. Add navigation controls to a form to allow navigation through a recordset. Identify the uses of the ADO Data control in displaying database information. Identify the uses of Format objects in formatting and displaying more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 4

...oups of the aggregated data by using the HAVING keyword. Calculate totals and subtotals of the groups in the aggregated data by using the ROLLUP keyword. Calculate totals and subtotals for all combination of values in the aggregated data by using the CUBE keyword. Access data from multiple tables by using Joins. Access data by using Subqueries. Create views using by using SQL statements. more...

NetWare 5 Administration - Part 3

Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention

...entify the guidelines for setting the PCTFREE parameter. Calculate and set the PCTFREE parameter when creating a table. Identify the guidelines for setting the PCTUSED parameter. Calculate and set the PCTUSED parameter when creating a table. Identify the characteristics of row migration and chaining. Query a table to detect chained and migrated rows by using the ANALYZE TABLE command. more...

Exchange 2000 Server--Part 1 Installing

...are and software requirements for Exchange 2000 Server. Calculate the hardware requirements for Exchange 2000 Server. Run ForestPrep in a forest that has no previous versions of Exchange. Identify the capabilities in Exchange 2000 Server that affect deployment roles. Identify Exchange 2000 Server administration roles. Identify the features of Exchange 2000 Server clients. C more...

Advanced Project Leadership Bringing Home the Value

...ect supports strategy. Project Managers will learn how to calculate Earned Value, Return on Investment and Net Present Value. They will also learn how to interpret the results to make decisions about the value of a project. Finally, project managers will learn about the characteristics of Internal, Client and Research and Development Projects and how the valuation techniques apply to each. more...

Word XP Proficient User

Course Overview This course covers more advanced skills of working with documents in Word 2002. Learners will deal with document enhancement, table management, and column management. This course also covers visual enhancements including WordArt, graphics, and diagrams. Lastly, learners will cover mail merge and workgroup collaboration. Learn To • Insert page numbers into a document. more...

Business Finance Risk Analysis

...dent an overview of the information required to identify, calculate, and assess both individual investments and investment portfolios. The program details types of risks associated with investments, gives equations used to calculate risk, and provides information about how to assess the results of the equations. Learn To • Calculate an expected rate of more...

Business Finance Time Value of Money

...rs the student an overview of the information required to calculate the future and present values of individual cash flows, ordinary annuities, annuities due, perpetuities, and investments with uneven cash flows. The program also covers how to calculate interest rates and maturity dates, establish an amortization table, and calculate payments on amortized loans. Learn To more...

Business Finance Valuation of Stocks Bonds

...s of the types of bonds. • Calculate the coupon interest payment for a bond. • Identify bond-rating criteria. • Calculate the value of a bond. • Calculate the effects on the price of a bond when interest rates rise. • Calculate the effects on more...

Business Accounting Accounting for Assets

...tem to manage inventory. • Calculate the new depreciation on an asset with capital expenditure improvements. • Identify the time period over which intangible assets are amortized. Audience Managers or employees interested in learning the basics of accounting and accounting processes. Deployment Options e-Learning more...

Business Accounting Accounting for Liabilities

...s activities, how to manage those liabilities, and how to calculate the time value of money. The program details types of current and long-term liabilities and how they are accounted for on financial statements, as well as how to calculate the present value, future value, interest rate, and maturity date on various types of cash flows. Learn To • Identify more...

Business Accounting Accounting for Stockholders Equity

... • Identify the components used to calculate the value of a company's stock. • Identify components of stockholders' equity. • Identify methods for reporting stockholders' equity. • Calculate a company's return on common stockholders' equity ratio. • more...

Financial Statements Financial Statements Analysis

...to correcting variances. • Calculate a company a a s financial ratios. • Interpret a company a a s financial ratios. Audience Managers or employees interested in learning more about the importance of financial statements to daily business processes. Deployment Options e-Learning Accreditation NASBA more...

Financial Statements Analyzing Cash Flows

... the value of its stock. • Calculate a company a a s profitability ratios. • Calculate a company's liquidity ratios. Audience Managers or employees interested in learning more about the importance of financial statements to daily business processes. Deployment Options e-Learning Accreditation NASBA credits: 3 more...

Budgeting Capital Budgeting

...udgeting decision being made. Calculate the depreciation of an asset using the straight-line method. Identify and apply formulas for discounting cash flow. Calculate discount rates. Sequence the steps managers should follow when justifying a capital project. more...

Economics Basic Concepts in Microeconomics

... Outline Inelastic Demand/ Supply. Calculate Price Elasticity of Demand and plot the curve. Identify the effect of price change on TR. Simulation Overview: In this simulation, you will meet with Jack Sullivan, the Production Manager, and Janet Porter, the Operations Manager at Icon. They are responsible more...

Call Center Mgt Measuring Quality Performance

...ods for managing call volume. Calculate a rostered staff factor. Gain employee approval for a new scheduling decision. Identify reports that call center managers should use. Apply guidelines for communicating to executives. Audience The target audience for this series is all more...

Call Center Mgt Managing Motivating Your Staff

...ce turnover. Based on churn rates, calculate the number of employees you should hire to fill 10 vacancies. Sequence the steps of the training process. Plan a training program for a call center. Identify common stresses in a call center. Select methods for reducing stress. more...

Exit Interviewing Skills Conducting an Exit Interview

...for handling upset employees. Calculate the mean, the mode, and the median for a given set of values. Identify steps for preparing a monthly report. Audience HR Managers and other managers in a company who are responsible for conducting exit interviews. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE more...

Human Resource Law Fair Labor Standards Act

... definition of regular wages. Calculate overtime pay for an hourly worker. Select consequences for FLSA negligence. Use the guidelines to prevent FLSA claims. Audience The target audience for this series is HR managers, HR directors, and senior managers. Deployment Options e-Learning Accreditation more...

Business Problem Solving Critical Thinking Info Analysis

...rrors in reasoning. Correctly calculate a pay back period. Apply the three outcomes method. Complete the steps for creative thinking. Sequence the steps for mind mapping. Audience The target audience for this program is anyone within an organization who needs to enhance their more...

Project Management Project Scheduling Budgeting

...ence the steps for CPM scheduling. Calculate EFT for an activity. Calculate LST for an activity. Calculate float for an activity. Perform CPM calculations. Identify the methods of duration compression. Simulation Overview: In this more...

Project Management Essentials Controlling Closing a Project

...easuring project performance. Calculate cost variance and schedule variance. Calculate cost performance index and schedule performance index. Identify the actions a project manager can take to avoid common performance reporting problems. Identify the steps for closing a project. more...

Advanced Project Mgmt Project Estimating Techniques

...he Modified Delphi method is used. It also teaches how to calculate PERT estimates and how function point analysis and forecasting are used. In addition, it covers how to avoid common estimating mistakes and how orders of magnitude help gauge the accuracy of estimates. Finally, it teaches steps for explaining estimates to stakeholders, how to document estimates, and how to improve them. more...

Advanced Project Mgmt Managing Accelerated Projects

...t also covers how ERP benefits project management, how to calculate the percent efficiency of resources, and what elements project managers should consider when planning for resources. Finally, it teaches how to promote teamwork and enhance productivity, empower project team members, and create a sense of urgency to ensure project work is completed on time. Learn To more...

Managing IT Projects Project Planning Execution

In a Project Planning and Execution,'' you will learn about project activity definition, time management, project critical path, and cost management. Planning is critical to the success of a project. Project managers must develop and maintain plans for both human and resource management, as well as for communication, risk, and procurement. With proper planning in place, the project can be more...

Windows NT Server 4 0 Routing RAS - Part 2

Advanced Project Management - Project Estimating Techniques

Advanced Project Management: Project Estimating Techniques teaches learners how time-box and analogous estimates are used, how to use life-cycle projections, and how the Modified Delphi method is used. It also teaches how to calculate PERT estimates and how function point analysis and forecasting are used. In addition, it covers how to avoid common estimating mistakes and how orders of magnitude more...

Advanced Project Management - Managing Accelerated Projects

Advanced Project Management: Managing Accelerated Projects teaches learners the limitations of project management scheduling packages, schedule compression techniques, and the risks of using the different techniques. It also covers how ERP benefits project management, how to calculate the percent efficiency of resources, and what elements project managers should consider when planning for more...

Advanced Project Leadership - Bringing Home the Value

Advanced Project Leadership: Bringing Home the Value teaches project managers to consider both the monetary and non-monetary value of a project, first of all by understanding how a project supports strategy. Project Managers will learn how to calculate Earned Value, Return on Investment and Net Present Value. They will also learn how to interpret the results to make decisions about the value of a more...

From Learn Skills

Microsoft Excel 2010

This is an introduction to Excel 2010, comprising of in depth modules covering Excel 2010. You will explore the Excel 2010 interface and learn to enter, edit and format data and use Microsoft Excel formulas and functions to calculate and analyze numeric data. This e-learning course is suitable for self paced learning, distance learning and blended learning. This is an online training course and more...

From Corexcel

Time Value of Money and Risk

The online course, Time Value of Money and Risk, covers time value of money (TVM) and risk return. TVM techniques that are used in assessing all financial decisions and their implications on cash flow will be reviewed. You will also learn how risk determines investment choices, and how to calculate risk and rates of return. In addition to this, you will examine diversification and the use of the more...

PMP 4 - Project Time Management

...me more familiar with various methods used to analyze and calculate project time estimates, including ways to estimate the duration of activies. This course contains video segments of project management professionals who offer advice and best practices about how to become a more effective project manager. By submitting a question via the course's Ask the Expert link, you get access to more...

From Serebra Learning Corporation

Microsoft Excel 97 Intermediate

This highly interactive CBT contains six units that cover intermediate Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 97, students learn how to work with formulas and functions, automate tasks, use and analyze list data, enhance charts and worksheets, and work with Excel and the Internet. Performance-based Pre- and Post-Assessments create a custom more...

Large Network Case Studies

In this module, we explore network availability, performance, and Internet connectivity. As you work through this module, you will come to appreciate that all network design issues are highly interrelated. Likewise, real-world design projects often include multiple broad goals, often creating large and complex trade-offs. more...

Sales The Selling Cycle

The Selling Process: The Selling Cycle, is the fourth of sixteen courses in this curriculum. After the completion of this course you will be able to list the steps in the selling cycle, match the steps in the selling cycle to the buyer-focused selling model, calculate the key ratios in the selling cycle, and analyze the key ratios in the selling cycle. The PrimeSales curriculum engages sales more...

Performance Metrics for an Inbound Call Center

The call center environment typifies the active, fast pace of the business world. In this hectic environment, is there time to consider how things are being done? There should be. As the call center industry slowly transforms into a customer management industry, the impetus will be on call center managers to ensure customers receive the best service possible. But where do you look to analyze more...

Using Surveys to Measure Customer Satisfaction

If you're lucky, your customers will complain when they are dissatisfied with your company's service. If you're not so lucky, they'll say nothing and just take their business elsewhere. It's essential that you keep your fingers on the pulse of customer opinion if you are to prevent them defecting to the competition. You need to measure customer satisfaction on a regular basis, and this course will more...

Budgeting and Controlling Costs

A small change in schedule, resources, or scope can result in a major change in cost. The processes associated with Project Cost Management help Project Managers measure project performance and monitor cost variances. This course will highlight the importance of Project Cost Management to project performance. It will cover the inputs, tools and techniques, and outputs for the Cost Budgeting and more...

Managing the Execution and Control of IT Projects

Did you know that the average IT project has cost overruns of nearly 200 percent, and that almost 30 percent of all IT projects fail? Why do you think IT projects are so vulnerable to cost overruns and failure? How can you ensure that your project does not end up as one of these statistics? You can avoid being a statistic by managing project scope, cost, and scheduling. As you go through this more...

Project Management Professional Time Management I

Project Management: Time Management I, is the third of eleven courses in this curriculum. After the completion of this course you will be able to calculate the critical path, calculate float and identify essential network concepts. The Prime-Project Management Professional curriculum introduces advanced level project coordination techniques within the areas of organization, resource management, more...

Project Management Professional Cost Management

.... After the completion of this course you will be able to calculate a cost performance index, calculate a schedule performance index and calculate your estimate at completion using three different methods . The Prime-Project Management Professional curriculum introduces advanced level project coordination techniques within the areas of organization, resource management, quality assurance, and more...

Project Management Professional Risk Management

Project Management: Risk Management, is the ninth of eleven courses in this curriculum. After the completion of this course you will be able to identify the four responses to risk, identify methods of prioritizing risks and calculate the expected monetary value for different decisions. The Prime-Project Management Professional curriculum introduces advanced level project coordination techniques more...

Decimals and Percents

A basic understanding of decimals and percentages is key to any businessperson, whether tallying costs for warehouse supplies or estimating resource allocation. This course instructs the learner in the following: how to use decimals, including addition, subtraction, multiplication, and division; how to solve problems involving percentages to determine portions, a rate, a whole unit, and increases more...

Ratios Averages and Graphs

Whether tracking profitability or portraying the rate of inventory consumption, knowledge of ratios and averages is indispensable in the business world. Using real-world scenarios, this course explains the concepts of ratio, proportion, and how to compare different kinds of numbers; and discusses simple, weighted, and moving averages. Anyone who needs to apply basic math skills to business more...

Managerial Decisions and Capital Budgeting

Business decisions involve choosing between alternative courses of action and developing formal plans for future action. This course explains several methods of analysis that can help business managers to choose alternatives that offer the highest rate of return on investment or the greatest reduction in costs. In this course, topics such as capital budgeting and managerial decisions provide you more...

Accrual Accounting Procedures

It's the end of the fiscal year and all transactions must be accounted for. But there are some transactions that aren't complete, such as paying interest or delivering services. Do you record them or ignore them? The accrual basis of accounting is guided by the principle that says the revenue earned by a business must match all the expenses incurred to generate that revenue. This course will more...

Accounting Systems and Closing Activities

Some businesses carry out hundreds of transactions in a single day. You can imagine the accounting data at the end of the day, or the end of the month. Ultimately, these transactions can be categorized into a few different types. Organizing the transactions through special journals actually reduces the work and allows you to be more efficient in your accounting activities at the end of every more...

Accounting for Cash Control

Businesses operate on cash and strive to earn it. Cash can be defined as dollars and coins, checks, vouchers, and money orders. Accounting procedures are established to ensure that cash receipts and cash disbursements are protected. This course explores the accounting methods for internal control of cash such as petty cash, bank reconciliation, and payroll. Understanding the processing, recording, more...

Accounting for Merchandising Businesses

A merchandising business is a business that buys goods and sells them for profit. Merchandising businesses, which include wholesalers and retailers, typically handle inventory, therefore accounting procedures exist to record the cost of goods sold or not sold. This course will provide practical information about maintaining accounts and generating financial statements specifically for more...

Accounting for Partnerships

Partnerships are voluntary organizations between two or more people that combine different resources in a business venture. These resources can be money, expertise, personal connections, or experience. Accounting procedures are established to ensure that each partner gets his/her share of the business income or loss. This course explores the accounting methods that pertain to partnerships and the more...

Accounting for Corporations

Did you know that basic accounting transactions for corporations are different than other types of business organizations? Do you need to learn more about the basic accounting principles of corporations? This course is designed to teach you how to perform basic accounting procedures specifically for corporations. You will learn how to record the issuance of stock and record transactions in the more...

Analyzing Cash Flow Statements

Have you ever had to make a really tough business decision? They can be hard to make, especially since a bad decision can ruin a company. Fortunately there is a way to make a more informed and better business decision; by analyzing your company's financial statements. They contain information that can help you improve your company's efficiency and overall effectiveness. Cash flow statement more...

Master Budgets

Will you be able to expand? Will you be able to afford that new piece of equipment? What kind of profit can be expected if you do? To answer these questions about your business will not require a fortune teller. It will require the creation of a master budget. No matter the size of your company, if you are to succeed and continue to grow, you must carefully plan for your company's future. Master more...

Introduction to Advanced Finance

Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will review Time Value of Money concepts, and learn how to choose corporate projects using accounting models and cash flow models. This course is designed specifically for business more...

Raising Capital and Financing Decisions

The goal of every financial manager is to maximize firm value and shareholder wealth. How does a manager reach this objective? To be successful, financial managers must be aware of the financing options available to them, and the procedures they must follow to begin financing. Most important, managers must be able to choose the best financing mix for their company. This course is designed more...

Define the Six Sigma Opportunity

Have you ever heard someone say, "That's putting the cart before the horse"? It's a quaint way of describing a process that's being implemented in a backward manner. One example of this is a company that begins to make organization-wide improvements before identifying which improvements would provide optimal benefits. This course, Define the Six Sigma Opportunity, is a guide for choosing those more...

Taguchi and Quality Improvement

Well-designed experiments result in effective process design or redesign, and ultimately, improved organizations. The Taguchi Method is a technique for designing and performing experiments to investigate processes where the output depends on many variables. The Taguchi Method allows the Six Sigma teams to avoid the tedious and costly task of running a process using all possible combinations of more...

Measurement Systems

The Six Sigma DMAIC system is a roadmap that shows the way to process and performance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for collecting data and establishing baseline measures of current processes. However, measurement itself can be problematic. A measurement system is only as good as the measuring instruments and the operators, and more...

Analyzing Process Capability

Process capability is determined by a range of variables including people, machines, materials and measurements. The cumulative result must be quantified numerically to determine current performance and project future potential. To do so requires a knowledge of control limits, specification limits, capability indices, and the difference between short- and long-term variability. This course teaches more...

Calculating Process Capability

...ce a normal distribution, special indices are required to calculate process capability. This course teaches Black Belt candidates the indices for non-normal process capability, and discusses how to transform non-normal data for use in standard statistical tests. It also examines the difference between continuous and discrete data, and the distributions used for capability analysis of discrete more...

Six Sigma Reducing Variation to Improve Quality

What, do you expect everything to be perfect? How would you respond if one of your employees said that to you? You might consider saying, "Well, yes " In fact, striving for near perfect quality is reasonable and achievable. It's a matter of reducing variation through the use of Six Sigma. "Variation," or deviation from what the customer wants, may be inherent in the business world, yet by more...

Lean Techniques

Imagine that you're shopping at a local furniture store when you see a lamp that you must buy. It's exactly what you've been looking for at the right price. But the lamp model is out of stock and the only one left is the floor sample. Naturally, you inquire about purchasing the sample, but the sales person tells you that the store has a policy of prohibiting this. Why? Wouldn't it make sense to more...

Pricing and Profitability for Product Managers

A crucial aspect of a product manager's job is deciding what price to charge for a given product. It's equally important to understand that pricing decisions do not happen in a vacuum; the product manager will be held accountable for the success of the products he prices. Clearly, it's important for the product manager to understand the financial implications of his decisions. In this course, more...

Information Security and Risk Management

To identify the security requirements associated with identifying and protecting organizational information assets, perform the analysis techniques used in risk management, and recognize the responsibilities associated with different roles in an organization Mid-level and senior-level managers who are working toward or have already attained positions as CISOs, CSOs or Senior Security Engineers more...

How Wide Area Networks Work

This WestNet e-Learning module discusses the technologies used to connect two or more local area networks (LANs) over an extended distance, resulting in either a metropolitan area network (MAN) or wide area network (WAN). The difference between a MAN and a WAN will also be explored. more...

Large Network Implementation Case Studies

In this WestNet e-Learning module, we consider general implementation goals, such as Internet connectivity, network performance, convergence, and remote access. more...

VoIP Network Engineering Management and Support

This module explores telecommunications and converged network design and engineering principles. We review the Erlang and Poisson traffic estimation formulas. We learn the steps necessary to plan, design, and engineer a converged network. We discover methods we can use to measure the converged network s voice quality, and how we can determine the effects the final network design has on overall more...

Traffic Engineering

This WestNet e-Learning module discusses traffic engineering concepts, traffic data sources, and busy-hour engineering. more...

Emerging Internet Technologies

This WestNet e-Learning module discusses five emerging Internet-based technologies most likely to become essential elements of a fully converged Internet communication system. more...

Cisco CallManager Fundamentals

To explain how to deploy a Cisco CallManager server in a cluster using a supported IP telephony deployment model IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT) more...

Enabling Video Calling and Conferencing

To demonstrate how to enable video calling and conferencing in Cisco CallManager IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT) more...

Building and Securing VoIP Networks

To identify how to implement numbering plans and scalable dial plans for VoIP networks, calculate existing bandwidth and additional bandwidth requirements for voice and data traffic, and recognize the implications of implementing security measures in IP networks that transport voice IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates more...

Constructing IP Network Addresses

To describe the major aspects of IP addressing and calculate valid IP subnet addresses and masks Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the Introduction to Cisco Networking Technologies (INTRO) exam, the Interconnecting Cisco Network Devices (ICND) exam, or the Cisco more...

Cisco ONT 1 0 Supporting VoIP

To recognize how voice is encapsulated, bandwidth requirements and overhead, and how voice is implemented in an enterprise Individuals preparing for the Cisco Certified Network Professional CCNP and the Cisco Certified Design Professional CCDP certifications; senior-level network support professionals, network administrators, network engineers, network managers, systems managers, or network more...

Oracle Database 10g Managing Undo Data and Lock Conflicts Release 2

To discuss how to manage undo data and manage lock conflicts in an Oracle database Anyone wanting to learn about Oracle Database 10g database administration more...

Electrical Electronics DC Circuits

The course content covers analysis of various electric circuits and behavior of various types of components. The course is aimed at individuals working with machinery, maintaining machinery or involved in maintenance. more...

DC Circuit Theory

This one-hour course is designed to provide you with a basic understanding of DC Electrical Theory. It is also intended to enhance your understanding of the operation and design of DC circuits, components, and sources. You will learn about basic DC electrical terms, equations and theory, and solve problems involving resistance, voltage, and current. The content in this course is designed to more...

Microsoft Word 97 Basic

This highly interactive CBT contains five units that cover basic Word skills. Through step-by-step instruction within a realistic simulation of Microsoft Word 97, students learn how to design, create, edit, and enhance documents. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online glossary more...

Microsoft Word 2000 Basic

This highly interactive CBT contains five units that cover basic Word skills. Through step-by-step instruction within a realistic simulation of Microsoft Word 2000, students learn how to design, create, edit, and enhance documents. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online more...

Project Management: Time Management

In Project Management: Time Management, participants learn how to identify the activities involved with a project and construct a network diagram based on those activities. They learn how to determine the critical path for a project. They also learn about several mathematical analysis techniques, such as CPM and PERT, to develop project schedules. more...

Financial Management: Understanding Financial Statements

In Financial Management: Understanding Financial Statements, participants develop an in-depth understanding of the purpose and uses of each of four financial statements-the income statement, the balance sheet, the cash flow statement, and the statement of stockholders' equity-and practice preparing and interpreting each of these tools. more...

Financial Management: Budgeting Essentials

In Financial Management: Budgeting Essentials, participants learn how to create and enforce a budget by analyzing financial statements, setting objectives, and monitoring performance. more...

Financial Management: Analyzing Financial Statements

In Financial Management: Analyzing Financial Statements, participants will learn about the various tools available for analyzing financial statements. more...

Financial Management: Inventory Costing and Depreciation

In Financial Management: Inventory Costing and Depreciation, participants will learn how to calculate inventory value and depreciation. Participants will learn why organizations use accounting methods when reporting financial information on financial statements. more...

Microsoft Excel 2000 Proficient User

This course provides participants with the skills to use Microsoft Excel 2000 on a daily basis in their workplace. At the completion of this course, students will learn how to format and print data in a worksheet; make worksheet calculations by using the advanced formulas and functions provided by Excel; manipulate data in a worksheet; create and edit workbooks for integrating with Web technology; more...

Exit Interviewing Skills Conducting an Exit Interview

Exit Interviewing Skills: Conducting an Exit Interview covers how to follow the exit interview process, use descriptive statistics for analysis, and report exit interview results. The program covers how to calm upset employees, handle complaints, and prevent information distortion. It also covers how to use effective analysis tools, compile information for analysis, and follow up on problems. HR more...

Advanced Project Management Project Estimating Techniques

Advanced Project Management Managing Accelerated Projects

Data Management and Analysis with Excel 2002

The Data Management and Analysis with Excel 2002 WBT is the second course in the Office XP: Excel 2002 curriculum. This course teaches the user how to effectively manage data in Excel and analyse data based on certain functions. The functions dealt with in this course include mathematical, logical, date and time, text, lookup and reference, financial, and statistical functions. Additionally, the more...

Using Advanced Data Management Techniques

The Using Advanced Data Management Techniques WBT is the third course in the Office XP: Excel 2002 curriculum. This course teaches the users how to create lists in Excel and manage them by filtering, sorting, subtotaling data, and specifying validation criteria. Additionally, it explains the procedures involved in importing data in Excel from external sources, such as Access databases, text files, more...

Fundamentals of MS Project 2000

This course is the first course in the MS Project 2000 curriculum. It acquaints the students with the capabilities of MS Project 2000. It also enables students to plan, create and manage products and assign tasks and resources to a project. This course is designed for project managers who need to create project plans for managing tasks and assigning resources. more...

Advanced Project Leadership: Bringing Home the Value

Advanced Project Leadership: Bringing Home the Value teaches project managers to consider both the monetary and non-monetary value of a project first of all by understanding how a project supports strategy. Project Managers will learn how to calculate Earned Value Return on Investment and Net Present Value. They will also learn how to interpret the results to make decisions about the value of a more...

Project Management: Time Management

''Project Management: Time Management'': This program includes information about the differences between tasks, activities, and events, as well as how to identify predecessor, concurrent, and successor activities. Students will learn how to identify dependency relationships, how to convert an activity list into a network diagram, and how to estimate activity duration. In addition, this program more...

Project Management: Estimating Costs

This course covers resource identification, life cycle costing, the tools used to identify necessary project resources, and how to assign resources to activities. This program also includes instruction on how to use the work breakdown structure to complete cost approximation, how to use resource rates, estimating publications, historical information, and how to use a chart of accounts when more...

C++ Foundation for Non-C Programmers - Part 1

This is the first part of a two-part series which is designed to teach non-C programmers the fundamentals of C++ programming. This series is based on ANSI C++ and is not environment or vendor-specific. This course will teach students the basic skills and knowledge necessary to be able to write, compile, and run basic C++ applications. Students will learn the language fundamentals, such as syntax, more...

Business Finance: Risk Analysis

Business Finance: Risk Analysis offers the student an overview of the information required to identify calculate and assess both individual investments and investment portfolios. The program details types of risks associated with investments gives equations used to calculate risk and provides information about how to assess the results of the equations. more...

Business Finance: Time Value of Money

Business Finance: Time Value of Money offers the student an overview of the information required to calculate the future and present values of individual cash flows ordinary annuities annuities due perpetuities and investments with uneven cash flows. The program also covers how to calculate interest rates and maturity dates establish an amortization table and calculate payments on amortized more...

Business Accounting: Accounting for Liabilities

Business Accounting: Accounting for Liabilities offers the student an overview of the types of liabilities a company may accrue when conducting business activities how to manage those liabilities and how to calculate the time value of money. The program details types of current and long-term liabilities and how they are accounted for on financial statements as well as how to calculate the present more...

From Custer Consultants, Inc

Project Management The Earned Value Approach

In this live, online class we will show you all the Earned Value methods and techniques, define all the terms and factors, introduce you to the key EVM data points, explain how to plan your project to take best advantage of EVM, teach you to calculate variances and indices, and show you how to use these skills to effectively manage your project. The knowledge you gain will establish you as the more...

From Management Development Associates (NA) Inc.

Financial math Module 1 - Discounted cash flows

...e a time value of moneya . The module focuses on how to calculate present values and future values using compounding and discounting techniques. The module then goes on to outline how the present values of annuities, perpetuities, and growing perpetuities can be calculated. Each concept is reinforced with practical and applied exercises and case studies. By the end of this module, you will more...

Financial math Module 2 - Bond pricing and yields

...ricing and yields. The module begins by explaining how to calculate the price of a bond using DCF. The module then goes on to outline how various yields (such as the current yield and the yield to maturity) are calculated. The module also explains the relationship between bond prices and yields as well as how to identify whether a bond is trading at par, at a premium, or at a discount. Each more...

Financial math Module 3 - Key statistical skills

...tistical measures. The module begins by explaining how to calculate measures of central tendency including the arithmetic mean and expected values. The module then goes on to outline how simple and weighted moving averages are calculated. The module also explains how to calculate different types of statistical dispersion such as range, variance, and standard deviation. Each concept is more...

Financial math Module 4 - Covariance Correlation and Regression

...explaining how covariance and correlation are defined and calculated. The module then moves on to explain how regression analysis is used to estimate the value of one variable based on another. The module also explains the regression equation, outlines how to interpret the coefficient of determination, and explains how to access the regression tools in Excel. Each concept is reinforced with more...

From Bartending Pros

Professional Bar Management Master's Online Course ...siness. You will also learn how to take inventory, how to calculate the bar's pouring cost, how to calculate profits on each cocktail, how to hire and train employees, how to figure labor costs, how to handle difficult customers, ways to build a business and much more. New bar owners will find the course is a complete guide to understanding the mechanics of each particular job and the skills more...

From Education Systems

Automated Air Fares and Ticket

...fares between city pairs and the Sabre pricing system to calculate the total fare, including fees and taxed for the simplest and most complex domestic air itineraries. You will be using RTS , a hands on Computer Reservation System (CRS) simulation of Sabre in conjunction with the online tutorial. Each lesson combines selections from a proven Sabre text with helpful hints and instruction to more...

From Braini Academic

Introduction to Worldspan A fast-paced yet thorough introduction to the Worldspan GDS. Subjects Covered... Sine in, sine out, encoding city and airline names, decoding city and airline codes, display a PNR, display PNR subfields, display history of PNR, display flight availability, display return availability, advanced flight availability, advanced availability entries, display availability continuation entries, more...

From PDHengineer. com-Decatur Professional Development, LLC

Solar Water Heating Systems

...ystem equipment. In addition there is a section on how to calculate the size of a system and an overview of the design process for a solar water heating installation. To receive PDH credit, the reader must score 70 or higher on a multiple-choice quiz consisting of twenty-five (25) questions at the end of the course. Specific Knowledge or Skill Obtained This course teaches the more...

Creating and Retaining a Diverse and Productive Workforce

...ss case for organizational change by teaching them how to calculate the return of investment (ROI) on reduced turnover, measure their current organizational situation, and to develop an action plan to ? brand? their organization as an employer of choice. The objective of this course is to provide guidance to motivated individuals who want to take an active part in improving the productive more...

Retaining Walls for Non-Geotechnical Engineers

...lomb methods. The course also outlines the method used to calculate the factors of safety for sliding, overturning and bearing capacity, which are three elements required for retaining wall design. A basic example of the calculations for the Rankine method is provided. When this course has been completed, the reader will be familiar with calculating the active earth pressure force and more...

Using Excel for Soil Testing

...look in Excel. Many engineers used to use a slide rule to calculate and graph paper to plot up the results. Excel can be used to do the calculations and plot the results. A little prior knowledge of how to use Excel is needed. This course should be of interest to Civil Engineers who might be involved with different kinds of soil testing, even if you work in the field, lab or design. The more...

Geotechnical Engineering Basics for Non-Geotechnical Engineers

...loration Methods of calculating settlement Methods to calculate and assign the allowable soil bearing capacity. Types of earth pressure and how each is calculated. Total force resulting from lateral pressure and factors of safety. Piles and drilled shafts. Soil compaction. State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements more...

Countermeasures to Reduce Red-Light Running

...ew Importance of Line of standard kinematic equation to calculate the change interval How rumble strips can be used as a warning device (Refer to the PDHengineer.com Course C-3009 Roadway Rumble Shoulder Strips Practices and Policies for more in-depth and interesting information on their uses.) Ways to improve a signal's conspicuity - there are several ways Minimum recommended sight more...

Alternating Current Motors and Generators

...motors and generators, explaining how to use them, how to calculate power, and determine torque considerations. The course is based entirely on Naval Education and Training Materials (NAVEDTRA 14177), Electricity and Electronic Training Series; Module-5 and covers Chapter 3 and 4 titled ? Alternating Current Generators and Alternating Current Motors? . The student must take a multiple-choice more...

Hydraulic Design of Storm Sewers with Excel

... use Method I and Method II as outlined in this course to calculate design diameter and slope for a length of storm sewer between two successive manhole ?Be able to determine the velocity and flow rate in a circular pipe flowing partially full if enough information is available to calculate the full pipe velocity and flow rate ?Be able to put together the above skills to carry out the overall more...

An Introduction to Air Conditioning Systems

Overview This is a course for all of the members of the building design team?.except the mechanical engineers. It will give you a basic introduction to air conditioning system design so you can better understand the technology, concepts and terminology in design of air conditioning systems. It will help you to be a better partner in the building design and construction process. This is your more...

Evaporative Cooling Design Guidelines

...omponents and types of evaporative coolers ?Learn how to calculate cooling temperatures with direct and indirect evaporative cooling options ?Learn how to size evaporative coolers using sensible heat and air change methods ?Understand the factors which influence the application of evaporative cooling ?Learn about typical design information, specifications and key formulas for selecting more...

HVAC - Equipment and Systems

...epts, heat loss and heat gain calculations and methods to calculate the energy costs. This course is intended for people who plan, design, install, and operate HVAC systems for buildings. Design engineers, architects, designers, contractors, energy auditors, facility managers and maintenance personal should benefit professionally. It is also relevant to anyone needing to know more about HVAC more...

Good Practice in Suction Piping Design - Avoiding Hydraulic Noise

... to already have a basic understanding of NPSH and how to calculate losses in suction piping. Definitions for these key terms and concepts will be reviewed at the beginning. This course will explain two design objectives for avoiding cavitation damage, hydraulic noise, and the maintenance expenses associated with these problems: Deliver fluid to the pump suction at a pressure that avoids more...

An Introduction to the Fundamentals of Acoustics

...ntal acoustic properties, and you will learn how they are calculated, utilized, and applied to a variety of noise and sound engineering situations you will encounter in your daily practice. This information will prepare you to address many design and analysis issues associated with buildings and the environment. This course is intended for engineers and architects who want an understanding more...

Energy Conservation

...es the following specific knowledge and skills: How to calculate the payback for adding insulation Understand the various types of insulation available. Understand how to select the correct window for a given application. Understand how to use a vapor retarder. Understand the various types of HVAC systems. How to compare the energy efficiency of different HVAC systems How to more...

Heat Pump Systems

Overview This three-hour course reviews the operation of residential heat pump systems. In this course, we review basic operation of heat pumps, the various components of heat pump systems, the types of heat pumps, and the performance characteristics of heat pump systems. There is a multiple-choice quiz consisting of twenty (20) questions at the end of the course to obtain PDH credits. more...

Fluid Flow Fundamentals

...the difference between laminar and turbulent flow, how to calculate Reynolds Number and how to do simple piping friction loss calculations. Learn the difference between pressure head, velocity head and elevation head, which are the components that comprise the Bernoulli Equation ? the basic equation of fluid flow. Understand the differences between single phase and two phase flow. This course more...

Gas Pipeline Hydraulics

...y, pressure, compressibility factor and gas laws How to calculate the compressibility factor of a gas using the Standing-Katz chart How to calculate the properties of a natural gas mixture Calculating pressure drop due to friction in a gas pipeline using the General Flow Equation Use of other gas pipeline pressure drop equations, including Panhandle A, Panhandle B, Weymouth and the IGT more...

Liquid Pipeline Hydraulics

...ower required to transport a liquid through a pipeline is calculated. Centrifugal and positive displacement pumps are discussed along with an analysis of the pump performance curves. The impact of liquid specific gravity and viscosity on pump performance is explained with reference to the Hydraulic Institute charts. The use of drag reduction as a means to improving pipeline throughput is more...

Financial Principles of Project Management

...sts associated with the employee's benefit package. Calculate the various types of overtime costs. Figure out the overhead costs of delivering services. Prepare and bill for direct costs. Escalate the cost of services that extend beyond the end of a fiscal year. How to add a profit margin to your calculated costs You should also have gained insights as to how important employee more...

Introduction to Solar Engineering

...iar with fundamental solar parameters, learn to obtain or calculate values for those parameters and use them in calculations. A multiple-choice quiz of fifteen (15) questions must be passed to earn PDH credits. State Board Acceptance This course can be used by professional engineers to fulfill PDH requirements mandated by state and provincial licensing boards. Decatur Professional more...

Calculating the True Cost of Steam

...course, the student will review the document "How to Calculate the True Cost of Steam" published by the U.S. Dept. of Energy's Office of Industrial Technologies. The student must take a multiple-choice quiz consisting of ten questions at the end of this course to obtain PDH credits. Specific Knowledge or Skill Attained This course teaches the following specific knowledge and more...

From Skillspride Online Training

Microsoft Access 2003 Intermediate

This course is designed to help you to obtain the skills required to create a relational database. You will learn relational database concepts and practice and understand the importance of documenting and maintaining database files. You will learn to customise forms, reports, and Data Access Pages in design view. Finally, you will be able to calculate and summarise data and import and export data more...

ECDL Spreadsheets with MS Excel 2002

This course is designed to prepare readers for the ECDL/ICDL module 4 examination. The course will allow readers to create, edit, format, calculate on and print spreadsheets with Microsoft Excel 2002. Readers will get an introduction to worksheet features, using basic functions to create formulae, using format options to present data clearly, creating charts and graphics, and printing. The course more...