Online Calculating eLearning

Inbound Call Centers People Management ...rnover? This course will show you how. You'll learn about calculating agent requirements, building workforce schedules, and conquering employee absenteeism. Finally, this course will present procedures that are necessary to keep a call center running smoothly. This course will equip you with the people-management skills that will ensure the success of your call center. This series is targeted  more...

Customer Service Agent Skills Simulation Kenworth Domestic Appliances (KDA) is a national manufacturer and direct seller of household devices, offering a line of products that ranges from toasters to central-air conditioning units. Post-sales support is critical to their operation, and KDA prides itself on superior customer service. For the duration of this simulation, the learner will assume the role of customer service agent generalist  more...

Accounting for Cash Control Businesses operate on cash and strive to earn it. Cash can be defined as dollars and coins, checks, vouchers, and money orders. Accounting procedures are established to ensure that cash receipts and cash disbursements are protected. This course explores the accounting methods for internal control of cash such as petty cash, bank reconciliation, and payroll. Understanding the processing, recording,  more...

Accounting for Partnerships Partnerships are voluntary organizations between two or more people that combine different resources in a business venture. These resources can be money, expertise, personal connections, or experience. Accounting procedures are established to ensure that each partner gets his/her share of the business income or loss. This course explores the accounting methods that pertain to partnerships and the  more...

Accounting for Corporations Did you know that basic accounting transactions for corporations are different than other types of business organizations? Do you need to learn more about the basic accounting principles of corporations? This course is designed to teach you how to perform basic accounting procedures specifically for corporations. You will learn how to record the issuance of stock and record transactions in the  more...

Analyzing Cash Flow Statements Have you ever had to make a really tough business decision? They can be hard to make, especially since a bad decision can ruin a company. Fortunately there is a way to make a more informed and better business decision; by analyzing your company's financial statements. They contain information that can help you improve your company's efficiency and overall effectiveness. Cash flow statement  more...

Raising Capital and Financing Decisions The goal of every financial manager is to maximize firm value and shareholder wealth. How does a manager reach this objective? To be successful, financial managers must be aware of the financing options available to them, and the procedures they must follow to begin financing. Most important, managers must be able to choose the best financing mix for their company. This course is designed  more...

Properties and Applications of Probability Distributions ...calculating future process capability or the length of time before product failure, probability distributions are essential to the Six Sigma Black Belt. Distributions and their random variables are the key to determining supportable conclusions for hypothesis tests and confidence intervals. This course discusses the general use of probability distributions, and reviews the applications of  more...

Analyzing Process Capability Process capability is determined by a range of variables including people, machines, materials and measurements. The cumulative result must be quantified numerically to determine current performance and project future potential. To do so requires a knowledge of control limits, specification limits, capability indices, and the difference between short- and long-term variability. This course teaches  more...

Calculating Process Capability When process data fails to produce a normal distribution, special indices are required to calculate process capability. This course teaches Black Belt candidates the indices for non-normal process capability, and discusses how to transform non-normal data for use in standard statistical tests. It also examines the difference between continuous and discrete data, and the distributions used for  more...

Financial Analysis for Successful Marketing Whether you have a "head" for numbers, or a "dread" of numbers, no strategic marketing plan will be successful without a thorough financial analysis. The final course in this series takes a user-friendly, interactive approach to help you master the numbers game. You will analyze typical financial parameters associated with setting up a financial budget as part of an overall marketing strategy.  more...

Pricing and Profitability for Product Managers A crucial aspect of a product manager's job is deciding what price to charge for a given product. It's equally important to understand that pricing decisions do not happen in a vacuum; the product manager will be held accountable for the success of the products he prices. Clearly, it's important for the product manager to understand the financial implications of his decisions. In this course,  more...

COBOL Curriculum ...ess Files Processing Relative Files The Record Definition Calculating the Relative Key Module 6 DIRECT FILE PROCESSING RELATIVE FILES (Part 2) Opening Relative Files A Sequential Read A Direct Read The Start Verb The Delete Verb Writing New Records COBOL Advanced Duration 3 - 4 hours Prerequisites A basic knowledge of Computing Concepts and successful completion of Datatrain s COBOL Basics,  more...

Data Management and Analysis with Excel 2002 The Data Management and Analysis with Excel 2002 WBT is the second course in the Office XP: Excel 2002 curriculum. This course teaches the user how to effectively manage data in Excel and analyse data based on certain functions. The functions dealt with in this course include mathematical, logical, date and time, text, lookup and reference, financial, and statistical functions. Additionally, the  more...

IP Routing This module addresses the routing process types of routing classification specific IP routing protocols variable length subnet masks and route summarization (aggregation). Lesson 1 discusses the routing process along with static default and dynamic routes. The categories of dynamic routing protocols which include both link state and distance vector are reviewed in Lesson 2. Lesson 3 discusses the  more...

Project Management: Estimating Costs This course covers resource identification, life cycle costing, the tools used to identify necessary project resources, and how to assign resources to activities. This program also includes instruction on how to use the work breakdown structure to complete cost approximation, how to use resource rates, estimating publications, historical information, and how to use a chart of accounts when  more...

Cal Poly (GRCI) Certificate Course - Computer to Plate for Newspapers The Computer-to-Plate for Newspapers course begins with an overview of CtP technology. This gives you a foundation for understanding the different types of hardware, lasers, and plate choices available. The benefits of CtP are discussed, including cost, speed, quality, and the new capabilities that CtP can provide. Cost issues are discussed, including criteria to take into account when calculating  more...

Cal Poly (GRCI) Certificate Course - Computer to Plate for Newspapers The Computer-to-Plate for Newspapers course begins with an overview of CtP technology. This gives you a foundation for understanding the different types of hardware, lasers, and plate choices available. The benefits of CtP are discussed, including cost, speed, quality, and the new capabilities that CtP can provide. Cost issues are discussed, including criteria to take into account when calculating  more...

Call Center Management: Measuring Quality and Performance Call Center Management: Measuring Quality and Performance teaches the student information about customer expectations and how to reduce the percentage of a call center's lost calls. The program also teaches students about various staffing tactics provides a process for calculating staff levels and identifies the types of reports that call center managers use to evaluate a call center's  more...

SAP R/3 PP: Program Planning MP and MRP The Computer Based Training (CBT) SAP R/3 PP: Production Planning MP and MRP describes the production planning process and explains how it works. Upon completing this course the trainee will be able to describe the various planning strategies and their applicability in different types of industries and identify the integration points with Materials Management Sales & Distribution Financial  more...

Microsoft Excel ... spreadsheet program to do anything from making a list to calculating complex equations in a simple and easy-to-understand manner. Through a series of hands-on exercises, the student will use the mouse and keyboard to select options from toolbars and menus and respond to dialog boxes to create, edit, and print worksheets. Topics include: creating, saving, retrieving, formatting, editing, and  more...