Call-center - Training Resources

Orator School of English Orator School of English, a unit of Global Institute of Communication, is a training and development organization. Driven by a vision to provide cutting edge learning solutions to companies and individuals to grow and enhance performance. We have a dedicated team of training and consulting professionals. With the world coming closer and becoming a close-knit family with boundaries shrinking, more...

EasySpokenEnglish.com We are Asian Academy of Distance Education (AADE), the most progressive Online tutoring company for Spoken English. AADE has invested in an intensive and highly effective training program for imparting International quality training in Spoken English. AADE is headquartered in Mumbai- India, and has a representative office in Ningbo, China. We, through the brand name EasySpokenEnglish.com offer more...

learnersparadise Online interactive IT training with live Trainer. Trainers are all senior professionals working in leading companies in US and India. Get the best training at most affordable price from anywhere. Flexible timings. No traffic hassle, learn from the comforts of your home. Learn as little or as much and pay for what exactly you need to learn. online labs, practice sessions, job oriented courses. more...

ITJobZone ITJobZone over the last 5 years has grown to be a specialized recruitment and training consultancy committed to provide requisite staffing and training, emphasizing on quality. We focus on value for investments of our clients. Process and technology expertise enables us to deliver measurable business benefits to our clients so that they can achieve the greatest return from their strategic more...

BPOzitions Enterprise Pvt. Ltd A Professional career of one s choice is like a dream come true. Most often modern demands are complex and what one has learnt in college may not be enough. So having a degree with good job in today s market until one has the required soft skills and the adequate job specific skills BPOzitions offers job-oriented training courses to impart skills in the appropriate areas in a focused more...

High Technologies Solutions The Institute has been continuously striving for excellence in education, training, research and consultancy in the fields of Management and Information Technology with a Mission of Offering Value Based Education . By intensive and meaningful teaching methods as well as regular inputs from practicing managers, the Institute grooms its students to excel as future managers and IT professionals, who more...

Communico Ltd. Communico Ltd. is the home of MAGIC - training and consulting that will help you create a culture of exceptional service. MAGIC (which stands for Make A Great Impression on the Customer) delivers measurable results. Through assessment, planning, training for all levels and coaching, we help organizations reach new levels of customer satisfaction and retention. more...

eSynergy International eSynergy International Skills Center, one of the country s fast rising Tesda training institution for finishing and career development courses in business communications, call center, information and communication technology, is engaged in the training and development of applied skills for immediate usage in the workplace. It also provides animal slaughtering and butchering courses to meet more...

The Customer Service Training Institute We are an on-line provider os instant download and CD-ROM training manuals and resources dedicated to Customer Service Training. We offer on-line Certificate Courses in Customer Service Training, Call Center Agent Training, and Customer Service Training for Service Technicians. more...

National Training and Consulting Institute of America, LLC The National Training and Consulting Institute of America, LLC (NTCIA-LLC) is a compilation of training and consulting professionals who help companies and organizations improve their current training department. NTCIA-LLC specializes in eLearning and eTraining as well as the traditional face to face learning environment. We have expertise in sales, retention and customer service in the call more...

Vested Business Brokers, LTD We are the largest non-franchise, privately held, full service small business brokerage firm in the US. We have been in operation over seven years. We have sold over 800 businesses. We currently operate in 14 states and are expanding. (North East corridor from Maine to South Carolina and as far west as Ohio.) We offer an in depth online training program consisting of 39 individual lessons. The more...

Sketch Call Center Training Institute Private Ltd. Who We Are Sketch, the winner of 'Shiksha Bharti Puraskar Award-2008' Awarded to Mr. D. Ravindra Kumar, Director of SKETCH on a national basis in the Training ,Development and Placement Services sector. Sketch symbolizes quality, commitment and skilled achievers whose sole purpose is to strike a benchmark in the world of training and placements and provide the best service to our more...

One Core Business Innovations Co. One Core Business Innovations, headquartered in Cebu City, Philippines was established with the primary goal of making a difference in the lives of every person who aspires to succeed in the workforce. OCBI believes that anyone can lead a productive living if prepared with adequate life and professional skills. This conviction is supported with the company's innovative programs; customized more...

VanSight a division of Synbiz Solutions Private Limited We are training company who believe in active learning as people deserve to know the best. We have diverseness in our curricula, we teach English Skills from Spoken English to GRE, Voice and accent, Personality Development, Medical transcription, Communication skills, Presentation Skills and etc., a person need to be a better professional. To name a few of our clients: Taj group of hotels, other more...

Mindmap infomatics ***********WE OFFER BUSINESS ANALYST COACHING FOR YOUR BETTER FUTURE IN INDIA AND ABROAD*********** Good news for the Non IT and IT professionals who want to Become Business Analyst in India and Abroad, We offer Practical oriented Training Program to enhance your skills in Business analysis and We will train you at par with the current industry standards, Our couse includes real time case more...

SABRAS Training, Review and Consultancy, Inc We are SABRAS Training, Review and Consultancy, Inc. We offer a wide range of learning opportunities for people on the lookout for additional knowledge delivered in a professional yet fun environment. Trainings and Seminars offered: Call Center Training One-to-One English Online English One-to-One Spanish Online Spanish Hospitality Management Training Technical Skills Training (Gadget/ more...

AHEAD Professional Network Englishoncam, an online English training program designed by AHEAD Professional Network, is ready to help students and professionals around the globe improve their English communication skills. Learn from our expert English teachers through fun and interesting conversation topics. Practice your English skills as often as you want--right at your home or office. Start speaking better English with more...

The conSELLtant The conSELLtant are Specialists in Sales Training Professional Sales Training (Selling Skills)-Field/ Telephone(Basic Skills & Advanced) Selling Skills for specialized sectors like: Media, Retail, Insurance, FMCG s, Telecom, Pharma etc, Coaching Skills for Sales Managers Managerial Skills for Frontline Sales Managers Negotiation Skills Presentation Skills  more...

The Sales Alliance Inc. Founded in 1989, The Sales Alliance Inc. is headquartered in San Diego, CA. The company's 250 clients sell their products and services via direct sales, telesales and channel sales. Sales training and coaching programs include: major account sales, call center sales, inbound sales, telesales, retail sales, direct sales, business-to-business sales, face-to-face sales and sales management. All more...

Institute of Call Center Technologies Institute of Call Center Technologies is the leading training and development organization in our country. Driven by a vision to provide cutting edge learning solutions to organizations and individuals to succeed and enhance performance, Of training and consulting professionals. To bring to bear best international practices and deep local Knowledge to our clients and students. Assessments for more...

Next Contact Center Academy The NCC Academy is dedicated to the professional development of individuals in the call center industry. We offer a comprehensive curriculum of training programs to fit the needs of all personnel in the call center industry, including frontline staff, supervisors and team leaders, managers and directors, workforce planners, quality specialists, and industry vendors. more...

Ergoarts Ergonomics Ergonomics is the science of designing the job to fit the worker, instead of expecting the worker to fit the job. Tasks, tools, equipment and workplace layouts are studied and optimized to ensure a safe and efficient work environment. Serafine Janice Lilien has performed thousands of home and office ergonomic evaluations and taught about a hundred classes over the past seven more...

Agency Assist Inc Agency Assist, Inc. is a Recruitment Process Outsourcing (RPO) company dedicated to providing staffing agencies with outsourced recruiting solutions. Agency Assist combines its recruiting resources with "best of breed" tools, a collaborative approach and a proven methodology resulting in a highly cost effective solution. By leveraging the global workforce, Agency Assist delivers the quality and more...

ITSM Experts ITSM Experts is the leading professional IT Service Management training and consulting organization in Asia Pacific with more than 20 years of experience in the field of IT Service Support. We offer an impressive range of knowledge and career enhancing skills including industry recognized certifications for Help Desk and Service Desk Professionals that enables them to deliver exceptional more...

TrainingConnections.ORG We save you money by offering training development, design and classroom delivery on a contract basis. We add value to your company by bringing over 20 successful years of experience in Mid to Sr. Level Management in Sales, Leadership and Training to your organization. TrainingConnections.ORG is easy to work with and offers you the services of a first class training company at your service.  more...

E & J Global Consulting We work harmoniously with SMEs and tailor-fit our trainings/seminars based on their specific requirements. We firmly believe in a win win long-term relationship. Our modules come with our own Habit Builder and Action Plan Worksheets that greatly help in the success of the participants. We offer life-changing, high-impact trainings that reveal some of life's secrets to success like Making Public more...

Anupam Solutions Anupam Solutions, an IT company based out in Mumbai, India, is committed to help its client s to achieve success by sharing its Functional and Technical expertise, Industry knowledge, and Applied Innovation. We are pleased to offer the following: * SAP Corporate Training(ABAP, BASIS, ABAP-HR, SD, SD with CIN , MM, MM with CIN, FI , FI with CIN, PP, HR, CO, PM, BW, BI , QM, CRM, APO ,SCM , more...

RCCSP Professional Education Alliance The Resource Center for Customer Service Professionals (RCCSP), celebrating its tenth year of service to the contact center and IT communities, provides access to the world's most comprehensive network of call center, help desk, ITIL, telecommunications, and outsourcing training and certification providers. The RCCSP Professional Education Alliance brings together the world's biggest and best more...

Evolv Services Ltd We are communication and service delivery training, consulting and auditing company. We train at multiple levels of the organisation - from the base level to executive coaching for senior management and our programs have a practical 'how to' approach based on classic theory. Our training is instructor-led and follows the communicative approach. Training sessions are highly interactive and more...

Reflective Keynotes Inc. Our company provides sales, call center and leadership training workshops customized for your organization and held at your location. Some examples of our training workshops include: 1) How to Answer the Call (telephone skills) 2) Customers Come First (IT Help Desk training) 3) Sales Training for Call Center Agents 4) Coaching Employees to Improved Performance 5) Designing and Delivering more...

Candid Consultancy Candid Consultancy, a group of professionals, is Baroda s leading training and development organization. Driven by a vision to provide cutting edge learning solutions to organizations and individuals to succeed and enhance performance, we have grown with a state wide network of offices and learning centers and a dedicated team of training and consulting professionals. To bring to bear best more...

Bpo Training Academy BPO TRAINING ACADEMY, is a MANILA-based company dedicated to the professional development of individuals in the BPO and Call Center Industry. We offer a comprehensive curriculum of training programs to fit the needs of those people who would like to work as a Call Center Agent, Technical Service Support, Medical Transcriptionist and as a Back Office personnel. Training programs from BPO TRAINING more...

Momenta Qatar I work as a BPO Quality Training and Coordinator at Momenta Qatar.I write scripts and does Soft Skill Training for Call Center Agents. Additionally, I do Quality Check and Mock Calls to newbies. Training includes Sales Techniques, Tele Sales and Products and Services as per Client Required. more...

American English Skills Development Center Inc. The American English Skills Development Center Inc., the fastest growing training center in the Philippines, is a TESDA-certified training center dedicated to improving spoken and written English -- locally and globally. We provide training solutions for local and international corporations, government organizations, and individuals. Each instructor has extensive background in training. Our more...

Belding Skills Development Corporation Belding Skills Development is about people. We"re about customer service training, and the interpersonal skills and strategies that can often make the difference between success and mediocrity in a business environment. World Class Customer Service, as we define it, is the process of consistently creating the best, most positive experience possible for every customer. To achieve World Class more...

Lauderbaugh & Associates, Inc JJ Lauderbaugh, CPCM 408 866-7673 or 800 500-9656, 189 Altura Vista Dr., Los Gatos, CA 95032. JJ works with companies that want to give exceptional customer service to increase sales, and with Directors and Call Center/Help Desk Managers who want to improve human performance. She"s an international speaker, trainer, facilitator, author and certified management consultant (CPCM) on customer more...

Butuan City Colleges We are a family owned non-stock corporation since 1950. We are offering Bacherlor Degree programs and Technical Vocation course like, Call center Agent, Medical Transcription and Barista as priority and and demand employable courses in the Philippines. We would like to avail of this course study to add to our application for Legal Transcription with the Technical Edicational Skills Development more...

Alpha Sierra Academy Alpha Sierra Academy is a one-stop shop for Personal and Professional Development, SSB (Services Selection Board) Coaching for Armed Forces, English Language Training and Call Center Training. We, at Alpha Sierra Academy, aim to metamorphose individuals into accomplished social assets. Our programs have been devised for you, as per your grooming needs, and are backed by industry professionals & more...

BPO Certification Institute Inc. BPO Certification Institute Inc., is involved in Competence Certification of professionals working in Call Centers and BPO organizations. BCI offers the world s largest range of global Certifications focusing on as many as eight different levels of BPO & Call Center professionals from fresh Agents/ Associates, to Team Leaders and Operations to functional specialists to Business Leaders. It has more...

Academy of Learning Computer & Business College Academy of Learning is a unique training and development company specializing in the field of computer applications, information technology, business skills, and health care training; preparing individuals to meet the increasing needs of the business community. Since 1987, Academy of Learning has successfully delivered over 1.5 million training courses to students in Canada. Our success is based more...

outsource2experts.com Outsource2experts is a portal to gain details regarding Accounting and Finance Services, Business Consulting, Call center services, Data Conversion Services, Electronic Data Discovery, Financial Research & Analysis, Form Processing Services, FSA compliance verification, more...

Pinktrout Informatics India Ltd. Overview Pinktrout Informatics Technologies Ltd was founded in 1997 at Bangalore, basically a computer training and software development organization. After identifying the need for companies to grow by expanding their capability to contact customers through outbound call center. Our telemarketing consultants have developed an exclusive network of highly experienced call centers providing cost more...

Sai BPO Services Ltd We are a public limited company providing Total IT consultancy and project management services to clients in the UK and US. Our experienced team of professionals can take care of your service requirements Available services on: Data entry/data processing Data conversion to varied formats High speed Image-Scanning and Data capture OCR data from scanned pages and on to CDs more...

Aprax Consulting Aprax Consulting has been leader in education and training. The quest for excellence in education, training, research and consultancy in the fields of Management and Information Technology with a Mission of Offering Value Based Education . By intensive and meaningful teaching methods as well as regular inputs from practicing managers, the Institute grooms its students to excel as future managers more...

ICASL ICASL An International Voice and Accent Training Facility StepRite Spoken English StepRite Art of Effective Communication Call Center Training(American Voice and Accent) more...

Pinnacle Point Skill Enhancing Center (P) Limited Pinnacle Point is a training company based in Trivandrum offering training to the local workforce. At Pinnacle Point we invest heavily in new learning facilities to help you, as an employer, to invest in your workforce. We can give you that important 'edge' in today s competitive environment and contribute to your company's growth. We consider that the well trained workforce remain the more...

TechnoVoice Trainers Pvt. Ltd. TechnoVoice was setup in 2003. Based at Ludhiana we are pioneers in Preparation of IELTS, TOEFL, GRE, French, Spoken English, Voice & Accent training & resourcing for Call Center Industry. more...

Leaders Training & Consultancy (LTC) Leaders Training & Consultancy (LTC) is a Bahrain-based Training and Consultancy organization serving the entire Middle East region. LTC is a regional provider of high quality education, tools and services in Process Modeling, Project Management, Information Technology, Advanced Technology, Management, Banking, Industrial Management and Human Resources Development. We provide In-house more...

MetLife Solutions The MetLife Solutions is a Bangalore based recruitment and Training company specialized in recruiting candidates for Software and BPO s and Training for bothe Public and Corporate domains also specialised in preparatory Training for IELTS . MetLife Solutions deals majorly in "Corporate Training" for different IT and ITES Companies in Bangalore. With the ongoing process of Training we welcome any more...

Heads Up Consultancy With over twenty years of experience in the gaming and leisure industry including over six years in online gaming Heads Up Consultancy was formed with the aim of supplying Games Email Deposit Method and Back Office training solutions to the online gaming industry. From Gibraltar to Cyprus Malta to Costa Rica Heads Up Consultancy members have been at the forefront of the implementation of more...

Chris Collie Associates Chris Collie Associates is a leading call center/teleservices, and hotel and resort management company who provides training and consulting services to hospitality professionals in any Restaurant, Lodging or Food and Beverage operation. more...

Wisescope Technologies Wisescope Technologies provides Customised Corporate Training programs in Software Engineering, IT , Project Management, Call Center trainings for agents and supervisors and managers ,Emerging Technologies., ISO, Quality and specific consulting and iplementation of Methodologies, frameworks and practices in above areas. As most of our training programs are customized, we provide options based more...

Enhanced Training Solutions At Enhance Training Solutions, we provides companies with the high impact sales training and resources necessary to maximize revenue generation from both the inbound service and outbound telesales channel. Through custom workshops, one-on-one sales coaching sessions, and comprehensive consulting, Enhanced Training Solutions gives companies the edge they need to capture market share and build more...

The Resource Center The Resource Center, established in 1995, has the largest selection of call center, help desk, and telecommunication education resources anywhere on the web today, including books, videos, self-study aids, and public and onsite seminars and certifications. Whether you are organizing a help desk for the first time, or you are an experienced call center manager or analyst implementing more...

Amtech Marketing, Inc. Amtech Marketing provides consulting, training and management recruiting services to help call center clients exponentially enhance the people, processes and technology of their operations. Our results-oriented services help you achieve high productivity balanced against high quality. As a result, you can realize higher customer satisfaction, improved sales results, lower costs, lower agent more...

The Call Center School The Call Center School (TCCS) provides a wide variety of training and education programs for the call center professionals utilizing a variety of delivery mechanisms: Instructor-Led Courses. TCCS delivers traditional instructor-led training on a wide variety of call center topics. One-day and two-day courses are delivered on a public basis, or can be delivered as a standard or customized more...

Brown Bag Training The Brown Bag Training Corporation is a pioneer provider to the call center and support industry of web-based, instructor-led, soft-skill training delivered via the Internet. The company was founded by support professionals who understand the need for affordable and viable soft-skills training solutions. TRAINING Industry Specific Soft Skills Training We provide e-Learning classes that are more...