From HBF Networks
Cisco Unity 5x ...ion of subscribers. We will also be exploiting the use of
Call Handlers to build and implement one touch dialing and
Audio Text Applications. There will be information on monitoring and maintaining the
Cisco Unity system, including
Unity Release 5.0. In addition, you will learn to install, upgrade, configure, maintain, and troubleshoot new and existing Cisco Unity installations. We will also
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Cisco Unified Voice Portal Developer 
...at display in
Studio and execute at the
Start or
End of a call, perform actions and decisions, format data to be spoken by converting it into sets of audio files and/or
TTS strings (
Say it
Smart plug ins). Each student has his/her own development environment that includes the
Cisco IOS voice gateway, speech recognition, text-to-speech,
CVP Studio and VXML Server, and a soft-phone to place
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CCVP Bootcamp Training 


...elephony solution. This course focuses primarily on
Cisco CallManager, the call routing and signaling component for the
Cisco IP telephony solution. This course includes lab practice where you will install and configure Cisco CallManager; configure gateways, gatekeepers, and switches; and build route plans to place intra- and inter-cluster Cisco IP phone calls. You will also configure telephony
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CVOICE - Cisco Voice Over IP Training 

...of traditional telephony networks that provide end-to-end call functionality
Describe two methods of call control used on voice and data networks and provide one example of a protocol for each
List at least five components or capabilities that are required to provide integrated voice and data services in campus
LAN, enterprise, and service provider environments
Select the appropriate
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From Last Minute Training
Telemarketing: Using A Telephone as a Sales Tool The telephone can supplement, enhance, and sometimes replace other means of marketing and selling. This personal approach can dramatically increase your sales success. This one-day workshop will help you hone your communication skills, your ability to persuade, and your ability to personalize each sales call to the person and to each situation.
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VBA for Excel - Level 1 Location:
Calgary Date:
2008-05-30
List
Price: $325 Offered Price: $260.00
Seats
Available: 2
This course is targeted to students who are looking to gain the skills necessary to apply
VBA to develop macros, format worksheets, create user-interactive macros, work with multiple worksheets, and perform calculations. In addition, students who already have knowledge of the basics of
Excel, including
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Crystal Reports Intermediate (2 Days) Location:
Toronto Date:
2008-05-26
List
Price: $1100 Offered Price: $880.00
Seats
Available: 2
This course is designed for people who know how to create basic list and group reports and need to create reports that include subreports, cross-tabs, advanced formulas, and charts based on more than one data series. They may also need to build tools to make it easier for other people to create
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Writing Business Reports and Proposals (2 Days) Location:
Toronto Date:
2008-05-22
List
Price: $850 Offered Price: $680.00
Seats
Available: 2
This course is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you must write to explain things, to smooth relationships, and/or to convince others of the value of some course
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Microsoft Publisher - Level 1 Location:
Calgary Date:
2008-05-20
List
Price: $325 Offered Price: $260.00
Seats
Available: 2
Upon successful completion of this course, students will be able to:
* create a one-page publication.
* modify a publication's layout and structure.
* edit content in a publication.
* format text.
* format pictures.
* identify the options for
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Enhance Your Relationships Through Effective Listening Skills ...ning coach for the fast-paced, fun, experiential workshop called:
What it
Takes to
Listen :
Building results and relationships through listening. You can look forward to a fast paced, interactive workshop, filled with theory bursts, experiential and awareness exercises, self-assessment tools and video clips from feature films demonstrating masterful listening.
For more information please call
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The Basic Goal: Goal Setting Location:
Toronto Date:
2008-05-16
List
Price: $450 Offered Price: $360.00
Seats
Available: 2
Participants who complete this workshop will:
Understand the need for effective goal setting and achievement.
Evaluate existing paradigms to determine barriers to goal achievement.
Implement the principles necessary to make objective
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The Management Success Formula (3 Days) Location:
Toronto Date:
2008-05-15
List
Price: $1200 Offered Price: $960.00
Seats
Available: 2
This workshop will equip you with a comprehensive set of tools, techniques and information that will enable your success as a manager. Competencies addressed in the program include delegating, resolving conflict, motivating, setting expectations, planning and prioritizing, discipline, training and
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Resolving Conflict in the Workplace Location:
Toronto Date:
2008-05-12
List
Price: $450 Offered Price: $360.00
Seats
Available: 2
Participants who complete this workshop will:
* Keep their attitude when others begin to wear them down.
* Make commitments and follow through.
* Reduce and eliminate indecisiveness by practicing regular goal setting.
* Build a stronger platform for public speaking and making
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Prospecting Lead: The Key to Success Location:
Toronto Date:
2008-05-09
List
Price: $450 Offered Price: $360.00
Seats
Available: 2
Prospecting is the key to your sales success. Your success today is a result of the prospecting you did six months ago. In this one-day workshop, you will become skilled at networking and learn the 80/20 rule. After the workshop, you will know who to target and how to target them, and remember to do some
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Principles of Human Resource Management (3 Days) Location:
Toronto Date:
2008-05-07
List
Price: $1200 Offered Price: $960.00
Seats
Available: 2
This comprehensive workshop will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring, such as diversity , compensation, and
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Excel Introduction (2 Days) Location:
Toronto Date:
2008-05-05
List
Price: $460 Offered Price: $368.00
Seats
Available: 2
This course is a more extensive overview of basic
Excel training than the original one-day intro. In our two-day introduction of Excel, we provide competency in creating workbooks, modifying worksheets, formatting worksheets and printing worksheets. This course also provides competency in creating and
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Dealing with Difficult Clients Location:
Toronto Date:
2008-05-15
List
Price: $250 Offered Price: $200.00
Seats
Available: 2
This workshop provides attendees with strategies to create enduring relationships that help expand existing business activity and generate referrals from satisfied clients. Some examples of the topics covered include:
* Setting service boundaries and managing expectations
* Establishing clear
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Planning for Succession Location:
Toronto Date:
2008-05-14
List
Price: $250 Offered Price: $200.00
Seats
Available: 2
In this dynamic three-hour workshop, participants will learn about the various factors used to assess the value of their practice, review available choices for succession planning, and study strategies for building value into their professional services firm.
Topics include:
* What will the market look
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SQL Advanced Location:
Winnipeg Date:
2008-05-28
List
Price: $159 Offered Price: $127.00
Seats
Available: 2
Upon completion of this course, students will learn advanced queries and how to add, update, and delete data, tables, views, and indexes.
Students enrolling in this course should understand the basics of querying a database with the
SQL command language. They should be comfortable issuing
SELECT more...
SQL Fundamentals of Querying Location:
Winnipeg Date:
2008-05-14
List
Price: $159 Offered Price: $127.00
Seats
Available: 2
Upon successful completion of this course, students will be able to:
* Define what a relational database is and identify some uses for the
SQL language.
* Recognize proper syntax for an SQL statement.
* Use aggregate functions, column aliases, and mathematical expressions in a query statement.
* Use
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What If? Location:
Toronto Date:
2008-05-13
List
Price: $250 Offered Price: $200.00
Seats
Available: 2
This workshop provides attendees with strategies to create enduring relationships that help expand existing business activity and generate referrals from satisfied clients.
For more information please call
1-877-313-8881 or copy this link into your browser:
more...
Crystal Reports XI (2 Days) Location:
Toronto Date:
2008-05-01
List
Price: $1232 Offered Price: $924.00
Seats
Available: 2
Crystal
Reports is a powerful, dynamic, actionable reporting solution that helps you design, explore, visualize, and deliver reports via the web or embedded in enterprise applications. It enables end users to consume reports with stunning visualizations, conduct on-report business modeling, and execute
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How to be a More Effective Leader Location:
Vancouver Date:
2008-05-06
List
Price: $895 Offered Price: $625.00
Seats
Available: 2
This program is designed to help you improve your leadership skills and get people to "willingly do the things you want them to do". During the seminar, we will discuss what creates a high performing team member and how to develop
MORE of them. Solutions will be