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From Predictive Analytics World
Predictive Analytics World instructor led traininggroup study and discussion Predictive Analytics World is the business-focused event for predictive analytics professionals, managers and commercial practitioners, covering today's commercial deployment of predictive analytics, across industries and across software vendors. The conference delivers case studies, expertise and resources to achieve two objectives: 1) Bigger wins: Strengthen the business impact delivered by  more...
From Lorman Education Services
Employee Discharge and Documentation instructor led training ...s more, courts and juries are providing a jolting wake-up call for those who fail to meet the challenge. Attend this seminar and walk away with practical guidelines for being proactive in an area of increasing litigation. Get advice from experienced practitioners in Louisiana that will save you time, money and lots of frustration down the road - register today! Benefits for You - Tips for  more...
From iWare Logic
Fundamentals for Business Analysts Siebel 80 instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewarecd rome-bookbookcomputer lab ...ures of Siebel applications, such as Siebel Sales, Siebel Call Center, and Siebel Field Service. Students also explore Siebel automation options, such as Siebel Workflow, Assignment Manager, and Task UI. All of this exploration is reinforced with hands-on exercises with Siebel applications. The second dimension, depth, is provided in the last three days of technical training, which provides  more...
From L'Obel IT-Palaestra
L'Obel Certified SEO SEM Analyst Training in Bangalore instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminarcomputer lab ...T IMG Attributes - Optimizing Page Text - Integrating a Call to Action - Assignment 5 (Self-Graded) Search Engine and Directory Submission - Before You Begin - Pre-Submission Checklist - Site Submission Spreadsheet - Rules of Submission - Submitting to Directories - Submitting to the Yahoo! Directory - Submitting to Open Directory - Paid Submissions - Lists of Other Search  more...
From HAZMAT Plans & Programs, Inc
OSHA 10 Hour Outreach Training for Construction instructor led traininggroup study and discussionDVDbook This OSHA 10 Hour Outreach Training for Construction is Instructor Led training. This OSHA safety class is held in our Denver, Colorado Training Facility. The OSHA 10 Hour Construction Outreach is an introduction course that teaches employees how to recognize hazards on the job site. Students will also learn what specific OSHA regulations apply to the work they perform. This training can  more...
Trenching and Excavation Safety instructor led traininggroup study and discussion The Trenching and Excavation Safety course is Instructor Led safety training and takes place in our Denver, Colorado training facility. Safety training is an OSHA requirement, 29 CFR 1926. 650 Subpart P, for employees working in and around excavations and trenches. Our Trenching/ Excavation Safety Training is a "Competent Person" level training course. This class is Instructor led and  more...
OSHA 30 Hour Construction Outreach Training instructor led traininggroup study and discussionbook The OSHA 30 Hour Outreach Training for Construction is Instructor Led training and takes place in our Denver, Colorado Training Facility. HP&P has been teaching OSHA Outreach training since 1998 and currently has three OSHA Authorized trainers on-staff. The OSHA 30-hour Construction Outreach class is designed for persons with safety responsibilities such as safety directors, managers,  more...
From Pitman Training Centre London
Time Management Seminar This one-day seminar is designed to help staff effectively plan and confidently prioritise their workload to ensure their own and their manager's objectives are achieved. You'll learn to take charge of your day and respond productively to changing priorities. Reduce stress and improve efficiency! Only 299. 00 pp. Book Now! Call 020 7025 4700 This seminar is a must if you  more...
Telesales For Success workshop / seminar ...s, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the prospect/ opportunity Probing and fact finding Presenting the features and benefits of your offering Listening for buying signals Trial closing Objection  more...
Telesales Training ...y, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the prospect/ opportunity Probing and fact finding Presenting the features and benefits of your offering Listening for buying signals Trial closing Objection  more...
Telephone Skills Training workshop / seminar This programme is available in-house, for groups of 6-12 delegates. There is a considerable amount of tailoring available to make the material closely relevant to the needs of the business. In one action-packed day, you'll learn: Professional answering Quality call transferring Excellent message taking The deadly sins of telephone behaviour Voice control Handling nerves on the  more...
Better Business Letters Seminar workshop / seminar This seminar is available as an in-house training day for groups of 6 students or more, at your premises or ours. It's aimed at staff tasked with drafting effective business communication. During our intensive, one-day seminar students will learn: How to express themselves persuasively using plain English and the correct tone. The essential rules of grammar, punctuation and spelling  more...
From Simons-White & Associates, Inc.
Lean Six Sigma Green Belt Training Program instructor led traininggroup study and discussioncoursewareworkshop / seminar Professionals seeking career enhancement programs or companies working to make the most of their training dollars will gain exposure to both the Lean and Six Sigma methodologies in this 10 day program. Simons-White & Associates has integrated their Lean and Six Sigma Green Belt training programs for optimized learning. Upon completion of this program, attendees will receive 8 continuing education  more...
From Alan Mars
VOICE, SINGING & ALEXANDER TECHNIQUE - Day Workshop in Brighton & Hove. BN2 BN3 workshop / seminar Alexander Technique principles for singing and daily life. Freeing your voice, body and confidence. Breathing easily and effectively. Enjoying your voice and having fun. "Non-singers" especially welcome. NEXT LONDON COURSE: Voice, Singing & the Alexander Technique a Learn some simple and effective ways to use your voice with greater ease and power. Experiment with simple vocal and breathing  more...
From MicroTrain
Microsoft Office Excel Level 1 For superior Microsoft Office Excel Level 1 training in the heart of Chicago, MicroTrain is your educational connection. Our instructor led one day class will save you time learning Excel level 1 and get you up to speed fast. Microtrain only uses professional trainers in our state of the art comfortable class rooms. Please check out our schedule at www. microtrain. net If you're charged with  more...
From Alan Mars
Speak with Confidence. Free Your Voice. Presentation Skills Training. Brighton & Hove, East Sussex, BN. September 24th instructor led training ...r Villas, Hove, BN3 3DE For further information please call Alan 01273 747 289 or 07930 323 057 Alan Mars has been a STAT qualified teacher of the Alexander Technique since 1982. After 22 years of teaching in Camden & Islington he now also teaches in Brighton & Hove. He has taught Alexander Technique, voicework and singing at leading London performance schools the Arts Educational  more...
From MicroTrain
CompTIA A Certification Training Get CompTIA A+ certified. Exam Pass Guarantee from Microtrain CEO Stan Van Nice. "We believe in our recipe for gettting you A+ certified, I guarantee you will pass your MCSE exams or I will pay for your retake of you exams." Ask a MicroTrain representative how to qualify for A+ exam pass guarantee. For superior CompTIA A+ certification training in the heart of Chicago,  more...
Cisco CCNA Certification Training instructor led trainingon-line e-learning cbt (computer based)computer lab Get CCNA certified at MicroTrain I guarantee it. As a certified professional and CEO of MicroTrain I Stan Van Nice guarantee you will pass your CCNA exam or I will pay for the retake of the test. Ask a MicroTrain representative how to qualify for the ccna exam pass guarantee. When the IT professionals in your company need convenient access to CCNA Cisco certification training, the best place  more...
MCSE Certification Training Get MCSE/ MCSA certified, We Guarantee it! Exam Pass Guarantee from Microtrain CEO Stan Van Nice. "As an MCSE myself and owner of MicroTrain, I guarantee you will pass your MCSE exams or I will pay for your retake of you exams." Ask a MicroTrain representation how to qualify for MCSE exam pass guarantee. If your business is ready to leverage the skills of your IT staff and boost your  more...
From Contacts Plus
AT&T Certificate for Call Center Team Leaders instructor led traininggroup study and discussionworkshop / seminar ...Call Centers aggressively invest in state-of-the-art technology. That s expected in today s fast-paced high-tech world. But the companies with world-class Contact Center operations invest equally in the skills development of their most important asset their people. It s an investment that pays off every day in improved performance, increased sales and enhanced customer satisfaction. Let us  more...
AT&T Diploma for Agents instructor led trainingworkshop / seminar ...mediate access to information and efficiency of response. Call centers are one of the most powerful tools for improving the quality of customer contact. The advent of Computer Telephony due to the convergence of Computing and Telecommunications has created new avenues for companies to provide better service to customers by leveraging the interaction of customer calls with the company s customer  more...
Quality calibration and call monitoring instructor led trainingworkshop / seminar ...Call Centre supervisors are constantly looking to improve employee performance. In Quality calibration and Call Monitoring, you will learn how to acquire and analyze performance through use of standardized measurements and side-by-side monitoring. You will also learn how to establish quality standards, implement and administer a quality evaluation system, and link the Quality calibration and  more...
Workforce management instructor led trainingworkshop / seminar ...the most important planning and management functions of a call center manager or a supervisor. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Understand workforce management and impact of poor WFM. Increase your value to the organization by increasing forecast accuracy Improve the quality of historical data  more...
Master Outbound Skills instructor led trainingworkshop / seminar ...Calls teaches the skills to prepare for outbound calls and how to deal with them. The learner is also stepped through the preparation to make outbound calls including stress management. Leaving voice mail messages, developing secondary contacts, and delivering negative messages are also covered. Finally, the learner is guided through procedures to make persuasive calls, including calls for  more...
AT&T Certification for Managers ... case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you manage your Contact Center.  more...
AT&T Certification for Supervisors ... case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you manage your Contact Center.  more...
AT&T Certificate for Call Center Team Leaders instructor led traininggroup study and discussionself directedworkshop / seminartrain the trainer ... case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you manage your Contact Center.  more...
AT&T College of Call Center Excellence For Agents instructor led traininggroup study and discussionworkshop / seminar ... case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help better strengthen your agenta s overall skills and give them new techniques to improve your entire Contact  more...
Inbound Skills Program ...Calls teaches the skills to prepare for inbound calls and how to deal with them. Guidelines for screening calls, putting a caller on hold, transferring a call and taking messages are taught. Also we will cover the most important skills required to handle inbound calls such as listening skills, speaking skills, phone etiquette and courtesy, greeting and closing and phone protocols through role  more...
From Nursing Unlimited Incorporated
American Heart Association Instructor Core instructor led trainingon-line e-learning cbt (computer based)group study and discussionself directede-bookDVD ...tion * A completed Instructor Candidate Application (Call Nursing Unlimited for an Application or download it HERE.) * Agree to teach at least 4 courses in a 2 year period. * Be aligned with a AHA training center Who Should Attend: * RN's * Paramedics * Physicians * RRT's * Healthcare Providers who may be responsible for advanced resuscitation.  more...
American Heart Association ACLS Instructor Class ...ation * A completed Instructor Candidate Application (Call Nursing Unlimited for an Application or download it HERE.) * A Provider manual (available for $25 ACLS/$30 PALS) * Agree to teach at least 4 courses in a 2 year period. * Be aligned with a AHA training center * Complete the AHA Instructor Core Who Should Attend: * RN's * Paramedics * Physicians *  more...
American Heart Association PALS Instructor Class ...ation * A completed Instructor Candidate Application (Call Nursing Unlimited for an Application or download it HERE.) * A Provider manual (available for $25 ACLS/$30 PALS) * Agree to teach at least 4 courses in a 2 year period. * Be aligned with a AHA training center * Complete the AHA Instructor Core Who Should Attend: * RN's * Paramedics * Physicians *  more...
Oncology Nursing Society's (ONS) - Cancer Chemotherapy Course ...uding the new pediatric and biotherapy components, please call our office. Who Should Attend: Participants must be licensed registered nurses who have been employed as such for a minimum of six months. The course content is appropriate for nurses who are new to chemotherapy administration, as well as for those who want a comprehensive review. LPN's are welcome to attend and will receive  more...
Basic Life Support for Healthcare Providers - Renewal Course Course Overview This CPR course is conducted in affiliation with the American Heart Association, which has updated the guidelines for performance of Basic Life Support. This is the course required by healthcare facilities in order to maintain employment. It is designed for healthcare providers that have taken CPR before and have a current Healthcare Provider card. Our 1 to 1 manikin to student  more...
From POTIFOB Ltd
PRINCE2 Foundation instructor led trainingstudy at homegroup study and discussioncoursewareself directedbook ...ands the principles and terminology of the method, specifically: - The purpose & responsibilities of all roles. - The 7 principles, 7 themes, 7 processes, and the Product-based Planning and Quality Review techniques. - Which management products are input to, output from, and updated in the seven processes. - The purpose of all management products and the composition of the Business Case,  more...
From YRisk Consulting & Lending Academy
Credit Risk for Private Banking instructor led trainingworkshop / seminar Credit Risk for Private Banking: Assessing the Credit of High Net Worth Individuals is a 3 Day Workshop to gain a competitive edge by better managing and assessing credit risk. This workshop will ensure client managers have a comprehensive understanding of credit risk in private banking. Training Materials include workbook and tools to assess and manage credit risk for the benefit of your bank  more...
From Amcosys Technologies Inc
QA Training in Virginia instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareworkshop / seminarcomputer lab Instructor led classroom and online QA Training in Virginia New Weekend batches every month www. amcosys. us Schedule - Saturday and Sunday Time - 2: 00 PM to 6: 00 PM Duration: 30 Hours (4 Weeks) Latest schedule posted to www. amcosys. us Amcosys Technologies, Inc provides instructor led classroom and online (web-interactive live virtual) training courses. Our training courses  more...
From JCS Computer
Quickbooks Intermediate Training Class - Brentwood Missouri 314-644-4100 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...stions, and fixing problems. 9: 00 am - 4: 00 pm or call 800/ 475-1047 www. jcscomputer. net Quickbooks Intermediate Training Class Outline : QUICKBOOKS PAYROLL Setting up employees, payroll items Track time and how to invoice time Process Quickbooks payroll Payroll Taxes, forms and deposits ADVANCED FEATURESFOR QUICKBOOKS: Use Multi-user Setting up passwords Exporting data  more...
Quickbooks Enterprise Intermediate Training Class - Brentwood Missouri 314-644-4100 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...stions, and fixing problems. 9: 00 am - 4: 00 pm or call 800/ 475-1047 www. jcscomputer. net Quickbooks Intermediate Training Class Outline : QUICKBOOKS PAYROLL Setting up employees, payroll items Track time and how to invoice time Process Quickbooks payroll Payroll Taxes, forms and deposits ADVANCED FEATURESFOR QUICKBOOKS: Use Multi-user Setting up passwords Exporting data  more...
Quickbooks Enterprise Intermediate Training Class - Southfield Michigan 248-540-4552 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...stions, and fixing problems. 9: 00 am - 4: 00 pm or call 248-540-4552 www. jcscomputer. net Quickbooks Intermediate Training Class Outline : QUICKBOOKS PAYROLL Setting up employees, payroll items Track time and how to invoice time Process Quickbooks payroll Payroll Taxes, forms and deposits ADVANCED FEATURESFOR QUICKBOOKS: Use Multi-user Setting up passwords Exporting data  more...
Quickbooks Enterprise Intermediate Training Class Kansas City Kansas 800-475-1047 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...stions, and fixing problems. 9: 00 am - 4: 00 pm or call Kansas City, Kansas 800-475-1047 www. jcscomputer. net Quickbooks Intermediate Training Class Outline : QUICKBOOKS PAYROLL Setting up employees, payroll items Track time and how to invoice time Process Quickbooks payroll Payroll Taxes, forms and deposits ADVANCED FEATURESFOR QUICKBOOKS: Use Multi-user Setting up  more...
Quickbooks Enterprise Intermediate Training Class - Arlington Heights Illinois 847-364-0835 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...stions, and fixing problems. 9: 00 am - 4: 00 pm or call Arlington Heights, Illinois 847-364-0835 www. jcscomputer. net Quickbooks Intermediate Training Class Outline : QUICKBOOKS PAYROLL Setting up employees, payroll items Track time and how to invoice time Process Quickbooks payroll Payroll Taxes, forms and deposits ADVANCED FEATURESFOR QUICKBOOKS: Use Multi-user Setting up  more...
Quickbooks Enterprise Intermediate Training Class - Holiday Florida 800-475-1047 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...stions, and fixing problems. 9: 00 am - 4: 00 pm or call Holiday, Florida 800-475-1047 www. jcscomputer. net Quickbooks Intermediate Training Class Outline : QUICKBOOKS PAYROLL Setting up employees, payroll items Track time and how to invoice time Process Quickbooks payroll Payroll Taxes, forms and deposits ADVANCED FEATURESFOR QUICKBOOKS: Use Multi-user Setting up passwords  more...
Quickbooks Enterprise Setup Training Class - Brentwood Missouri 314-644-4100 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...uestions, and fixing problems. 9: 00 am - 4: 00 pm or call 800-475-1047 www. jcscomputer. net Quickbooks Getting Started Training Class Outline : QUICKBOOKS GETTING STARTED Setting up Your Quickbooks Company Moving Around in Quickbooks Efficiently Getting Helpa Fast QUICKBOOKS HOW TO MANAGE YOUR ACCOUNTING SYSTEM: Understand Quickbooks financial statements Setup your  more...
Quickbooks Enterprise Setup Training Class Southfield Michigan 248-540-4552 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...uestions, and fixing problems. 9: 00 am - 4: 00 pm or call 248-540-4552 www. jcscomputer. net Quickbooks Getting Started Training Class Outline : QUICKBOOKS GETTING STARTED Setting up Your Quickbooks Company Moving Around in Quickbooks Efficiently Getting Helpa Fast QUICKBOOKS HOW TO MANAGE YOUR ACCOUNTING SYSTEM: Understand Quickbooks financial statements Setup your  more...
Quickbooks Enterprise Setup Training Class Kansas City Kansas 800-475-1047 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...uestions, and fixing problems. 9: 00 am - 4: 00 pm or call Kansas City, Kansas 800-475-1047 www. jcscomputer. net Quickbooks Getting Started Training Class Outline : QUICKBOOKS GETTING STARTED Setting up Your Quickbooks Company Moving Around in Quickbooks Efficiently Getting Helpa Fast QUICKBOOKS HOW TO MANAGE YOUR ACCOUNTING SYSTEM: Understand Quickbooks financial statements  more...
Quickbooks Enterprise Setup Training Class Holiday Florida 800-475-1047 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...uestions, and fixing problems. 9: 00 am - 4: 00 pm or call Holiday, Florida 800-475-1047 www. jcscomputer. net Quickbooks Getting Started Training Class Outline : QUICKBOOKS GETTING STARTED Setting up Your Quickbooks Company Moving Around in Quickbooks Efficiently Getting Helpa Fast QUICKBOOKS HOW TO MANAGE YOUR ACCOUNTING SYSTEM: Understand Quickbooks financial statements  more...
Quickbooks Enterprise Setup Training Class Arlington Heights Illinois 847-364-0835 wwwjcscomputernet instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...uestions, and fixing problems. 9: 00 am - 4: 00 pm or call 847-364-0835 www. jcscomputer. net Quickbooks Getting Started Training Class Outline : QUICKBOOKS GETTING STARTED Setting up Your Quickbooks Company Moving Around in Quickbooks Efficiently Getting Helpa Fast QUICKBOOKS HOW TO MANAGE YOUR ACCOUNTING SYSTEM: Understand Quickbooks financial statements Setup your  more...
Quickbooks Intermediate Training Class Kansas City Kansas 800-475-1047 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...stions, and fixing problems. 9: 00 am - 4: 00 pm or call Kansas City, Kansas 800-475-1047 www. jcscomputer. net Quickbooks Intermediate Training Class Outline : QUICKBOOKS PAYROLL Setting up employees, payroll items Track time and how to invoice time Process Quickbooks payroll Payroll Taxes, forms and deposits ADVANCED FEATURESFOR QUICKBOOKS: Use Multi-user Setting up  more...
Quickbooks Intermediate Training Class - Arlington Heights Illinois 847-364-0835 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...stions, and fixing problems. 9: 00 am - 4: 00 pm or call Arlington Heights, Illinois 847-364-0835 www. jcscomputer. net Quickbooks Intermediate Training Class Outline : QUICKBOOKS PAYROLL Setting up employees, payroll items Track time and how to invoice time Process Quickbooks payroll Payroll Taxes, forms and deposits ADVANCED FEATURESFOR QUICKBOOKS: Use Multi-user Setting up  more...
Quickbooks Intermediate Training Class - Holiday Florida 800-475-1047 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...stions, and fixing problems. 9: 00 am - 4: 00 pm or call Holiday, Florida 800-475-1047 www. jcscomputer. net Quickbooks Intermediate Training Class Outline : QUICKBOOKS PAYROLL Setting up employees, payroll items Track time and how to invoice time Process Quickbooks payroll Payroll Taxes, forms and deposits ADVANCED FEATURESFOR QUICKBOOKS: Use Multi-user Setting up passwords  more...
Quickbooks Setup Training Class Kansas City Kansas 800-475-1047 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...uestions, and fixing problems. 9: 00 am - 4: 00 pm or call Kansas City, Kansas 800-475-1047 www. jcscomputer. net Quickbooks Getting Started Training Class Outline : QUICKBOOKS GETTING STARTED Setting up Your Quickbooks Company Moving Around in Quickbooks Efficiently Getting Helpa Fast QUICKBOOKS HOW TO MANAGE YOUR ACCOUNTING SYSTEM: Understand Quickbooks financial statements  more...
Quickbooks Setup Training Class Southfield, Michigan 248-540-4552 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...uestions, and fixing problems. 9: 00 am - 4: 00 pm or call 248-540-4552 www. jcscomputer. net Quickbooks Getting Started Training Class Outline : QUICKBOOKS GETTING STARTED Setting up Your Quickbooks Company Moving Around in Quickbooks Efficiently Getting Helpa Fast QUICKBOOKS HOW TO MANAGE YOUR ACCOUNTING SYSTEM: Understand Quickbooks financial statements Setup your  more...
Quickbooks Setup Training Class Holiday Florida 800-475-1047 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...uestions, and fixing problems. 9: 00 am - 4: 00 pm or call Holiday, Florida 800-475-1047 www. jcscomputer. net Quickbooks Getting Started Training Class Outline : QUICKBOOKS GETTING STARTED Setting up Your Quickbooks Company Moving Around in Quickbooks Efficiently Getting Helpa Fast QUICKBOOKS HOW TO MANAGE YOUR ACCOUNTING SYSTEM: Understand Quickbooks financial statements  more...
Quickbooks Setup Training Class Arlington Heights Illinois 847-364-0835 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...uestions, and fixing problems. 9: 00 am - 4: 00 pm or call 847-364-0835 www. jcscomputer. net Quickbooks Getting Started Training Class Outline : QUICKBOOKS GETTING STARTED Setting up Your Quickbooks Company Moving Around in Quickbooks Efficiently Getting Helpa Fast QUICKBOOKS HOW TO MANAGE YOUR ACCOUNTING SYSTEM: Understand Quickbooks financial statements Setup your  more...
Quickbooks Setup Training Class - Brentwood Missouri 314-644-4100 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...uestions, and fixing problems. 9: 00 am - 4: 00 pm or call 800-475-1047 www. jcscomputer. net Quickbooks Getting Started Training Class Outline : QUICKBOOKS GETTING STARTED Setting up Your Quickbooks Company Moving Around in Quickbooks Efficiently Getting Helpa Fast QUICKBOOKS HOW TO MANAGE YOUR ACCOUNTING SYSTEM: Understand Quickbooks financial statements Setup your  more...
Quickbooks Intermediate Training Class - Southfield Michigan 248-540-4552 instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab ...stions, and fixing problems. 9: 00 am - 4: 00 pm or call 248-540-4552 www. jcscomputer. net Quickbooks Intermediate Training Class Outline : QUICKBOOKS PAYROLL Setting up employees, payroll items Track time and how to invoice time Process Quickbooks payroll Payroll Taxes, forms and deposits ADVANCED FEATURESFOR QUICKBOOKS: Use Multi-user Setting up passwords Exporting data  more...
From Amcosys Technologies Inc
QA Training instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewaree-bookbookcomputer lab Class room based training program in Virgina, participants from remote location can attend the training using webconference (online training). These are not recorded sessions, one-on-one instructor led sessions. Instructor led classroom and online QA Training in Virginia New Weekday batches every month www. amcosys. us Latest schedule posted to www. amcosys. us Amcosys Technologies,  more...
QuickTest Professional Training instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewaree-bookbookcomputer lab Class room based training program in Virgina, participants from remote location can attend the training using webconference (online training). These are not recorded sessions, one-on-one instructor led sessions. Instructor led classroom and online QA Training in Virginia New Weekday batches every month www. amcosys. us Latest schedule posted to www. amcosys. us Amcosys  more...
QTP Training in Virginia instructor led trainingstudy at homegroup study and discussioncomputer lab Instructor led classroom and online QA Training in Virginia New Weekday batches every month www. amcosys. us Schedule - Saturday and Sunday Time - 2: 00 PM to 6: 00 PM Duration: 30 Hours (4 Weeks) Latest schedule posted to www. amcosys. us Amcosys Technologies, Inc provides instructor led classroom and online (web-interactive live virtual) training courses. Our training courses  more...
From JCS Computer
Timeslips Billing Cycle class room setting ...ncluded View Calendar for dates www. jcscomputer. com or call toll free 866/ 467-7672 Click here to sign up www. jcscomputer. com Payment Method: Class Date: __________ □ VISA □ Master Card □ American Express □ Discover □Please fax or e-mail paid invoice. ___________________________________ ______________________________ ________ / ________ Credit  more...
Peachtree Introduction class room setting ...puer. com Click here to sign up www. jcscomputer. com or call toll free 866/ 467-7672 Payment Method: Class Date: __________ □ VISA □ Master Card □ American Express □ Discover □Please fax or e-mail paid invoice. Credit Card Number Company Name Credit Card Expiration Cardholder Name Phone Cardholder Signature Billing Address  more...
Peachtree Intermediate class room setting ...er. com Click here to sign up www. jcscomputer. com or call toll free 866/ 467-7672 Payment Method: Class Date: __________ □ VISA □ Master Card □ American Express □ Discover □Please fax or e-mail paid invoice. Credit Card Number Company Name Credit Card Expiration Cardholder Name Phone Cardholder Signature Billing Address  more...
Peachtree Advanced class room setting ...er. com Click here to sign up www. jcscomputer. com or call toll free 866/ 467-7672 Payment Method: Class Date: __________ □ VISA □ Master Card □ American Express □ Discover □Please fax or e-mail paid invoice. Credit Card Number Company Name Credit Card Expiration Cardholder Name Phone Cardholder Signature Billing Address  more...
Timeslips Basic class room setting ...er. com Click here to sign up www. jcscomputer. com or call toll free 866/ 467-7672 Payment Method: Class Date: __________ □ VISA □ Master Card □ American Express □ Discover □Please fax or e-mail paid invoice. ___________________________________ ______________________________ ________ / ________ Credit Card Number Company Name Credit Card  more...
Timeslips Advanced class room setting ...er. com Click here to sign up www. jcscomputer. com or call toll free 866/ 467-7672 Payment Method: Class Date: __________ □ VISA □ Master Card □ American Express □ Discover □Please fax or e-mail paid invoice. ___________________________________ ______________________________ ________ / ________ Credit Card Number Company Name Credit Card  more...
Timeslips Online class room setting ...er. com Click here to sign up www. jcscomputer. com or call toll free 866/ 467-7672 Payment Method: Class Date: __________ □ VISA □ Master Card □ American Express □ Discover □Please fax or e-mail paid invoice. ___________________________________ ______________________________ ________ / ________ Credit Card Number Company Name Credit  more...
Fixed Assets class room setting ...puer. com Click here to sign up www. jcscomputer. com or call toll free 866/ 467-7672 Payment Method: Class Date: __________ □ VISA □ Master Card □ American Express □ Discover □Please fax or e-mail paid invoice. Credit Card Number Company Name Credit Card Expiration Cardholder Name Phone Cardholder Signature Billing Address  more...
MAS 90 Training Class class room setting ...scomputer Click here to sign up www. jcscomputer. com or call toll free 866/ 467-7672 Payment Method: Class Date: _________________ □ VISA □ Master Card □ American Express □ Discover □Please fax or e-mail paid invoice. Credit Card Number Company Name Credit Card Expiration Cardholder Name Phone Cardholder Signature Billing Address  more...
Peachtree online on-line e-learning cbt (computer based) ...r. com Click here to sign up www. jcscomputer. com or call toll free 866/ 467-7672 Payment Method: Class Date: __________ □ VISA □ Master Card □ American Express □ Discover □Please fax or e-mail paid invoice. ___________________________________ ______________________________ ________ / ________ Credit Card Number Company Name Credit Card  more...
MAS 200 Training Class class room setting ...scomputer Click here to sign up www. jcscomputer. com or call toll free 866/ 467-7672 Payment Method: Class Date: _________________ □ VISA □ Master Card □ American Express □ Discover □Please fax or e-mail paid invoice. Credit Card Number Company Name Credit Card Expiration Cardholder Name Phone Cardholder Signature Billing Address  more...
Crystal Reports class room setting ...uter. com Click here to sign up www. jcscomputer. com or call toll free 866/ 467-7672 Payment Method: Class Date: ___________ □ VISA □ Master Card □ American Express □ Discover □Please fax or e-mail paid invoice. Credit Card Number Company Name Credit Card Expiration Cardholder Name Phone Cardholder Signature Billing Address  more...
From Medical Survival Consultants
Yoga Pre-Holiday Stress relief and relaxation instructor led training Are you looking for the perfect way to relax and relieve that pre-holiday stress? Come try a vinyasa flow yoga class. Perfect for beginners and all ages. Bring a towel or a yoga mat. Questions? Call our office at (508)997-2500 or e-mail kate@medicalsurvivalconsultants. com  more...
From Meirc Training and Consulting
Advanced Selling Strategies - Selling and Marketing instructor led traininggroup study and discussioncoursewareworkshop / seminar Respond to customer needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customer objections and closing the deal. Gain awareness of professional behavior during all phases of the sales call. Obtain an understanding on how to develop a long-term relationship and partnership with their customers. Use the research-based  more...
The Customer Service Mindset instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Analyze basic behavioral patterns of different customers' personality profiles. Practice the skills for dealing with customers and handling their complaints. Understand the concept of service mindset and ways of developing it within their organization.  more...
Customer Service Excellence: How to win & keep customers instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Understand the importance of customer service in a competitive environment. Practice the techniques of managing customer expectations and delighting them. Agree on a strategy to recover from major drawbacks and regain the loyalty of customers.  more...
Call Center Management Skills instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Identify and solve common call center problems. Acquire higher productivity from call center operators. Apply the skills required by a call center manager.  more...
Advanced Selling Strategies instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Respond to customers' needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customers' objections and closing the deal. Gain awareness of the professional behavior during all phases of the sales call. Obtain an understanding on how to develop a long-term  more...
From Sapphire Training & Consulting, LLC
Selecting a Mentor Would you like to have a mentor but are not sure where to start? All good leaders have mentors upon whom they can call to get advice. Just like an athlete has an agent, mentors can keep you grounded and focused on moving your career forward. This webinar is designed to help you identify a mentor that can provide that guidance and spark.  more...
From Creative Probers Software & Services (I) Pvt Ltd
Siebel 80 Business Analyst ...entities, Use basic functionality of Siebel Sales, Siebel Call Center, and Siebel Field Service, Describe Siebel automation options, Describe the components of the Siebel Web architecture, Control access to customer data and application views, Create a company structure in a Siebel application, Use Siebel Tools to explore the Siebel application architecture, Specify Siebel customizations in the  more...
From KnowledgeWoods Consulting Pvt. Ltd.
Microsoft EPM Solution instructor led traininggroup study and discussioncoursewaree-bookbookworkshop / seminartrain the trainercomputer lab ...Office Project Server 2003/2007, or what is more commonly called Microsoft's Enterprise Project Management (EPM) Solution, may not just be Installed, Turned on, and then Used by all stakeholders across the organization. Only thorough understanding of your business issues will lead to the most appropriate Microsoft EPM solution & approach. We at KnowledgeWoods Consulting  more...
From Trimax FuturePerfect
MCSE 2003 Microsoft Certified System Engineer MCSE 2003 coursewarebookcomputer lab Microsoft Certified System Engineer 2003 Training Modules covered (70-270) : Installing, configuring & Administering Microsoft Windows XP Professional (70-290) : Managing & Maintaining a Microsoft Windows Server 2003 Environment. (70-291) : Implementing Managing & Maintaining a Microsoft Windows Server 2003 Network Infrastructure. (70-293) : Planning Win 2003 Server N/ W  more...
cisco ccna wireless training mumbai ccna ccnp mcse mcitp mcts linux training schedules in mumbai coursewarebookcomputer lab ...d Access Point to Autonomous Mode Troubleshooting Call on 99877056938 / 9819304250 email at futureperfect trimax. in for further details Trimax FuturePerfect Finally Mumbai gets its best training location situated at Vikhroli Mumbai called Trimax FuturePerfect (A Div of Trimax IT Infrastructure and Services Ltd)ISO 9001: 2000 Certified Trimax FuturePerfect offers IT Professionals  more...
Red Hat Linux RHCE Training in Mumbai RHCE RHCT Training and Exam Dates for December January in Mumbai coursewarecomputer lab Get Trained on the latest version of Red Hat Linux (RHEL 5) containing the following modules RH 033 Red Hat Linux Essential RH 133 Red Hat System Administration RH 253 Red Hat Networking and Security Weekend Batch (only Sat Sun) starting on the 6th Sept 2009..Enroll Now Just 3 seats left Call 9987705638 / 9819304250 email : futureperfect@trimax. in Special customized training packages  more...
Cisco Certified Network Associate CCNA coursewarecomputer lab We train as per the new version of CCNA-640 802 The training is totally hands on live routers and switches Course Details Basic of Networking Inter networking Concepts Networking with TCP/ IP Understanding & Cabling Cisco devices Router Fundamentals Subnetting Router Configuration IP Routing (Static & Dynamic) Dynamic Protocol configurations  more...
Red Hat Linux RHCE Training in Mumbai RHCE RHCT Training and Exam Dates in Mumbai coursewarecomputer lab Get Trained on the latest version of Red Hat Linux (RHEL 5) containing the following modules RH 033 Red Hat Linux Essential RH 133 Red Hat System Administration RH 253 Red Hat Networking and Security Special Red Hat Linux RHCE Weekend Batch (Sat-Sun) only for working professionals starting in September First Week (3 Seats Available) Special customized training packages available for  more...
Red Hat Certified Engineer RHCE Training in Mumbai coursewarecomputer lab Get Trained on the latest version of Red Hat Linux (RHEL 5) containing the following modules RH 033 Red Hat Linux Essential RH 133 Red Hat System Administration RH 253 Red Hat Networking and Security Weekend Linux Batch Starting on 7th Sept 2009(Sat-Sun)..enroll now...just 3 seats left Redhat Official Training and Exam Center for Mumbai Redhat Linux Exam dates for Mumbai: 22nd Jan  more...
From Skillstudio Limited
Essential Interview Skills - Central London instructor led trainingworkshop / seminar OK, so how good are your communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10? If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down. But of course, there are other things that you need to get across in an interview situation -  more...
Effective Communication Skills - Manchester instructor led trainingworkshop / seminar Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role  more...
Effective Communication Skills - Central London instructor led trainingworkshop / seminar Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role  more...
First Presentation Skills - Edinburgh instructor led trainingworkshop / seminar Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...
First Presentation Skills - Glasgow instructor led trainingworkshop / seminar Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...
First Presentation Skills - Manchester instructor led trainingworkshop / seminar Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...
First Presentation Skills - Leeds instructor led trainingworkshop / seminar Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...
First Presentation Skills - Birmingham instructor led trainingworkshop / seminar Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...
Powerful Presentation Skills - Central London instructor led trainingworkshop / seminar Powerful Presentation Skills is an intensive and highly interactive two-day training course to help ensure you get the most from every presentation opportunity. The course is ideal if you are an experienced presenter or public speaker and now want to achieve more with your presentations. You will gain a wide range of practical experience through many exercises (voice, physical presence,  more...
Effective Communication Skills - Glasgow instructor led trainingworkshop / seminar Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role  more...
First Presentation Skills - Central London instructor led trainingworkshop / seminar Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...
Essential Interview Skills - Leeds workshop / seminar OK, so how good are your communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10? If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down. But of course, there are other things that you need to get across in an interview situation -  more...
From Trimax FuturePerfect
Prometric testing center Mumbai computer lab ...least 2 days in advance as per the time slot preferred Call on 9987705638 email with details on futureperfect@trimax. in cisco, cisco ccna, cisco ccna certification, cisco ccna training, cisco courses, cisco training, computer classes, email exchange, exchange hosting, linux, linux certification, linux certification training, linux certifications, linux course, linux courses, linux  more...
From HBF Networks
Cisco Unity 5x ...ion of subscribers. We will also be exploiting the use of Call Handlers to build and implement one touch dialing and Audio Text Applications. There will be information on monitoring and maintaining the Cisco Unity system, including Unity Release 5.0. In addition, you will learn to install, upgrade, configure, maintain, and troubleshoot new and existing Cisco Unity installations. We will also  more...
Cisco Unified Communications Architecture and Design course instructor led training UCAD_10 Course Description The Cisco Unified Communications Architecture and Design course addresses the breadth of technical issues surrounding the design of Voice over Data networks and explains a methodology that brings order to approaching the problems faced by planners and designers. It teaches the assessment of the current network, Cisco methodology for implementing Voice over Data  more...
Cisco Unified Voice Portal Developer instructor led training ...at display in Studio and execute at the Start or End of a call, perform actions and decisions, format data to be spoken by converting it into sets of audio files and/or TTS strings (Say it Smart plug ins). Each student has his/her own development environment that includes the Cisco IOS voice gateway, speech recognition, text-to-speech, CVP Studio and VXML Server, and a soft-phone to place  more...
Cisco Unified Voice Portal Implementation instructor led trainingworkshop / seminartrain the trainer ...l be able to: * Explain the components, function and call flow of a CVP solution when deployed in either a Standalone or Comprehensive model. * Group, summarize and complete the steps necessary to configure a functional Unified CVP Comprehensive deployment model with Unified ICME. * Demonstrate use of 6 Unified ICME MicroApps available to support caller interaction with Unified  more...
Cisco Unified Communications IP Tel Part 2 v60 ...ltisite environment. This course focuses on Cisco Unified CallManager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. It also includes H.323 and Media Gateway Control Protocol (MGCP) gateway implementation, the use of a Cisco Unified Border Element, and configuration of Survivable Remote Site Telephony (SRST), different mobility features, and  more...
Cisco Unified Communications IP Tel Part 1 v60 ... on Cisco Unified Communications Manager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. This course includes lab activities in which you will perform post-installation tasks, configure Cisco Unified Communications Manager and switches, implement Media Gateway Control Protocol (MGCP) gateways, and build dial plans to place on-net and off-net  more...
CIPT Accelerated CIPT parts 1 and 2 v60 ... on Cisco Unified Communications Manager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. It also includes H.323 and Media Gateway Control Protocol (MGCP) gateway implementation, the use of a Cisco Unified Border Element, and configuration of Survivable Remote Site Telephony (SRST), different mobility features, and voice security. This course  more...
Administering CallManager and Unity ...ee ACUCMU Course Description Administering Cisco Unified CallManager (CUCM) and Unity is a 4 day, instructor-led course that teaches administrators how to perform the most frequently requested administrative tasks for Cisco Unified CallManager, Unity, and IP phone installations. The course will provide you with the skills and knowledge necessary to handle the addition of users, changing of  more...
CCVP Bootcamp Training instructor led trainingcoursewareworkshop / seminar ...elephony solution. This course focuses primarily on Cisco CallManager, the call routing and signaling component for the Cisco IP telephony solution. This course includes lab practice where you will install and configure Cisco CallManager; configure gateways, gatekeepers, and switches; and build route plans to place intra- and inter-cluster Cisco IP phone calls. You will also configure telephony  more...
CVOICE - Cisco Voice Over IP Training instructor led trainingcourseware ...of traditional telephony networks that provide end-to-end call functionality Describe two methods of call control used on voice and data networks and provide one example of a protocol for each List at least five components or capabilities that are required to provide integrated voice and data services in campus LAN, enterprise, and service provider environments Select the appropriate  more...
Cisco IP Contact Center instructor led training ...equisites This course does not require any prior ICM nor CallManager/AVVID training but it is highly recommended that the student have experience with and understanding of ICM Product Traning. Course Objectives This course is designed to give the student tools, practical guidance and hands-on exposure to the deployment methodologies and product suite for the IPCC Solution. At the conclusion  more...
ADMINISTRATING CISCO CALLMANAGER instructor led trainingworkshop / seminar ...e, video, and data. Cisco IP telephony, centered on Cisco CallManager, converges voice and data networks. This lesson introduces Cisco AVVID and the core components of Cisco IP telephony. Lesson 2: Introducing Cisco IP Phones This lesson will teach you the various models of Cisco IP phones and how they work within a Cisco IP telephony solution. You will learn the basic features of Cisco IP  more...
CISCO CALLMANAGER MCS BOOTCAMP instructor led traininge-bookworkshop / seminar ...t. The lab simulates an enterprise deployment using Cisco CallManager 3.3 & 4.0, PSTN gateways, Catalyst 6000 LAN, and router-based WANs. Intended Audience This boot camp is for field and channel system engineers, and network engineers who need to deploy IP telephony solutions based on Cisco AVVID and CallManager 3.3 & 4.0. Prerequisites Student prerequisites are as follows:  more...
Advanced AVVID Troubleshooting and PBX Integration instructor led trainingcoursewareworkshop / seminar ...rse Description AATPI is a follow-on course to the Cisco Call Manager MCS Bootcamp (CCM) intended for engineers who must troubleshoot an IP Telephony network. In the course, students will integrate the major network components such as routers and switches with an IP Telephony solution. They will also integrate the call processing and client components such as the CallManager and IP phones.  more...
From Kawas Consulting SAL
Cold Calling Techniques instructor led traininggroup study and discussionself directedworkshop / seminartrain the trainer ...thering. II- Do s and don ts for prospecting and cold calls Do get the information first; Politeness will open the doors for you. III- The call process How to speak with the gate keeper (Secretary); Unreturned calls; Opening statements; Handling rejections and objections; Getting into their world; Getting the appointment; Confirming the appointment. IV-  more...
From Such A Voice
Youre On The Air How to Really Make it in Voice-Overs ...ions answered with Heather via a toll free teleconference call. Youa ll even get a personal evaluation of your voice from Heather after the end of the class! Dan Levine, a well-known commercial producer and Tony Award-nominated Broadway composer & Heather Costa, successful voice-over artist (Playtex, Prentice Hall, ETS), will discuss voice-over technique and introduce students to the  more...
From SilkWeb Consulting & Development LLC
Excellent Customer Service group study and discussionworkshop / seminar The global marketplace and other changes in society have created a heightened need for businesses to compete on many levels. There is a growing awareness that companies need to improve customer service to distinguish themselves in a competitive marketplace. Business need to find a way to stand out from the crowd and a good way to do this is when their staff has excellent customer service. This  more...
From Resources Unlimited
DATT (Direct Attention Thinking Tools) instructor led trainingworkshop / seminar DATT Direct Attention Thinking Tools Thinking Skills Decision Making Problem Solving Dr. Edward de Bono's DATT gives you 10 simple strategies for sharpening your perception and focusing your thinking in a more comprehensive, effective, and efficient way. DATT will enable you to have a broad and inclusive viewpoint. The DATT tools create a framework for defining a situation. That  more...
DATT (Direct Attention Thinking Tools) Certification instructor led trainingworkshop / seminartrain the trainer ...igh risks against rewards Consistently "make the right call" Reach optimal solutions more quickly than ever before Uncover the hidden opportunities in "problems" Use "what if" thinking to avoid costly mistakes Look beyond the boundaries of self-limiting perspectives Remove obstacles with simple solutions Be a visionary Thoroughly judge a situation Assess all angles of the big  more...
From Data-Scribe (r)
CiviCRM Rockstar Training instructor led trainingon-line e-learning cbt (computer based) We offer 2-hour classes that cover all features of CiviCRM, an open source constituent relationship management program especially for nonprofits. It includes contact, membership, contribution, and event management. Call us at 888-487-1649 ext. 1 or visit our Web site http://www. datascribe. biz/ technologytraining to request more information. This class is held onsite (at your location or  more...
Joomla Rockstar Training instructor led trainingon-line e-learning cbt (computer based) We offer 2-hour classes that cover key features of Joomla!, an open source content management system that allows businesses and organizations to create robust Web sites without needing technical expertise. Call us at 888-487-1649 ext. 1 or visit our Web site http://www. datascribe. biz/ technologytraining to request more information. This class is held onsite (at your location or ours) or  more...
Drupal Rockstar Training instructor led trainingon-line e-learning cbt (computer based) We offer 2-hour classes that cover all key features of Drupal, an open source content management system that allows businesses and organizations to create robust Web sites without needing technical expertise. Call us at 888-487-1649 ext. 1 or visit our Web site http://www. datascribe. biz/ technologytraining to request more information. This class is held onsite (at your location or ours)  more...
Business Writing instructor led trainingworkshop / seminar We offer a 2-day class that covers business writing techniques and provides participants with ample time to practice the concepts. The first day covers the basics and the second day allows participants to practice what they've learned with the assistance of the instructor. Call us at 888-487-1649 ext. 1 or visit our Web site http://www. datascribe. biz/ technologytraining to request more  more...
From Taylor Performance Solutions, Inc.
Professional Customer Service Skills Our customized training programs help businesses: Increase first point of contact problem resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction to reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and  more...
From CertFast Testing
Airway management Class 8 CEU American Heart Association Advanced and Basic AIrway Class. Class is designed for MD, RN's, Paramedics, NP, PA's who would like to learn the science and the fundamentals of establishing an airway during an emergency. Course is taught by a talented entertaining anesthesiologist who loves teaching. Course is located at Falcon Ambulance El Sobrante, CA ( San Francisco Bay Area) To Register:  more...
From Taylor Performance Solutions, Inc.
Communications and Customer Relations instructor led training Our customized customer service training programs help businesses achieve the following goals: Increase first point of contact resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction Reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are  more...
Call Center Customer Service Skills instructor led training This program is custom designed to meet the following business goals: *Exceed customer service expectations *Reduce the number of supervisory transfer goals *Develop professional consistency in leaving voicemails, responding to voicemails, writing email *Develop a customer focused approach to putting customers on hold and transferring calls *Increase opportunities for first point of contact  more...
1 to 1 Professional Coaching - Sales, Presentations, Supervisory Skills instructor led trainingOn to one personal training and coaching If you get frustrated in large training sessions because (1) you can't focus on your specific issues, or (2) because you wait all day for that one kernel of information that will help you or if (3) you get intimidated practicing in front of large groups...try 1 to 1 Professional Coaching. Our professional trainers/businesspeople can coach you on your process, your products, your employee issues  more...
From Last Minute Training
IP Contact Center Enterprise and Unified IP IVR DeploymentIPCCE This course is intended for personnel who will implement, configure, and support the Cisco IPCC Product but have already attended training on the ICM Product. This course is based on ICM 7. 0, Call Manager 4. 1 (or higher), and CRS 4. 0 (or higher).  more...
Implementing Cisco Unified Communications Manager Part 2CIPT2v7 This course prepares students for installing & configuring a Cisco Unified Comm. Manager solution in a multisite environment. It focuses on Cisco Unified CallManager Rel 6, the call routing &signaling component for the Cisco Unified Comm solution.  more...
Cisco ICM Product Training Part 1ICMPT1 The Cisco Intelligent Contact Manager course provides an understanding of ICM system terminology, features, functions, components, & capabilities. It coves ICM configuration, scripting, and tools such as Call Tracer and other ICM Utilities.  more...
Cisco ICM Product Training Boot CampICMPT1ICMPT2 - Arp This course is intended for personnel within the call centre environment who will have day-to-day interaction with the ICM product from Cisco. The course combines elements from ICM Product Training (ICMPT Part 1 and 2).  more...
Excel 2003 Intermediate Level 1 (1 Day) Location: Toronto Date: 2008-05-14 List Price: $275 Offered Price: $220.00 Seats Available: 2 After learning the basics in the Introduction course, this course is an absolute must to get the most out of Excel. You will learn important features that will save you time and make you much more efficient with the program. This course is classroom style instruction: Instructor-led, hands-on  more...
Implementing Cisco Unified Communications Manager Part 1CIPT1v7 - arp This course prepares students for installing & configuring a Cisco Unified Communications Manager solution in a single site. It focuses primarily on CUCM Release 6, the call routing and signaling component for the Cisco Unified Communications solution.  more...
Supporting Users Running Windows XP Operating Systems Apps on Windows XP Intended for new entrants & career changers new to the IT industry. They have experience using MS Office & have basic MS Windows navigation skills. Also for current call center technician with 6 months experience looking to validate their support skills  more...
Excel 2003 Intermediate Level 2 1 Day- Last Minute Training Location: Toronto Date: 2009-03-19 List Price: $275 Offered Price: $220. 00 Seats Available: 2 This course examines features of Microsoft Excel which assist in working with larger spreadsheets, as well as creating graphs and using drawing tools. For information please call 1 877 313 8881 or visit http://www. lastminutetraining. ca/ courses. php/ course/ 7142/  more...
Excel 2007 Formatting Spreadsheets- Elert & Associates ...your worksheets to look more professional? Do you want to call special attention to certain areas of your spreadsheet? Attend this course if you want to: Format text using the Ribbon or Mini toolbar. Change the look of an entire workbook by applying a theme. Add borders and shading to cells. Change column width and row height. Adjust the position of contents within a cell.  more...
Visio 2007 Flowcharts- Elert & Associates Description: Do you need to document a process in a way that will be easily understood by others? Would expressing it visually be more effective than writing the steps out in text? Attend this course if you want to: Identify the flowchart templates in Visio. Understand flowchart shapes. Add shapes to a flowchart. Align and distribute shapes on the page. Add text to  more...
No Pressure Prospecting Sales prospecting seminar in Toronto ...oo much like a "salesperson" or a "telemarketer" when you call a prospect? Consider whether you always tell the truth to a salesperson. Our first impulse is to be wary of a salesperson, so why would we be surprised when our prospects aren't completely forthcoming with us when we call them? When you are prospecting are you frustrated with: * Sounding like a salesperson? * Not  more...
Microsoft Excel Introduction Location: Vancouver Date: 2008-05-08 List Price: $199 Offered Price: $159.00 Seats Available: 2 Objectives * Creating Envelopes and Labels * Merge data with form letters and labels * Create tables * Format tables, including calculations * Sort lists and tables * Create and work with multiple columns * Create macros *  more...
Microsoft Word 2007 Level 2 (1 Day)- On Track Location: Vancouver Date: 2008-04-10 List Price: $199 Offered Price: $159. 00 Seats Available: 2 Upon successful completion of this course, students will be able to: * manage lists. * customize tables and charts. * present a professional appearance to your documents by customizing formatting. * customize styles for document elements. * modify pictures in a document.  more...
ABCs of Supervisor Training- EMPOWER Performance Location: Calgary Date: 2009-03-18 List Price: $647 Offered Price: $517. 00 Seats Available: 2 This two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager or a unit coordinator. Dealing with the many problems a new supervisor encounters isna t easy but it  more...
Access 2003 Advanced- Last Minute Training Location: Toronto Date: 2009-03-23 List Price: $825 Offered Price: $660. 00 Seats Available: 2 This course takes an in-depth look at macros, securing a shared database and using functions. For information call 1 877 313 8881 or visit http://www. lastminutetraining. ca/ courses. php/ course/ 7059/ Access-2003-Advanced-%283-Days%29  more...
Excel 2007 Spreadsheet Analysis- Presidio Learning Center Location: Winnipeg Date: 2009-03-18 List Price: $179 Offered Price: $143. 00 Seats Available: 2 Upon completion of the course, participants will be able to accomplish the following: Use absolute and mixed references in a formula, as well as using financial functions Use the Goal Seek feature and data tables Create and manage scenarios, as well as create scenario reports Define and  more...
Adobe Acrobat 80 - Level 1- Presidio Learning Center ...ver, you may now be required to share your files electronically by email, over a network, or on the web, so that recipients can view, print, and offer feedback. In this course, you will use Adobe Acrobat 8. 0 to make your information more portable, accessible, and useful to meet the needs of your target audience. For information please call 1 877 313 8881 or visit http://www.  more...
Excel 2007 VBA Macros 2 Days- Presido Learning Center Location: Winnipeg Date: 2009-03-23 List Price: $550 Offered Price: $440. 00 Seats Available: 2 This course is intended for participants who are familiar with Excel 2000, 2002 or 2003. For information please call 1 877 313 8881 or visit http://www. lastminutetraining. ca/ courses. php/ course/ 6890/ Excel-2007-VBA-Macros-%282-Days%29  more...
Microsoft Excel 2007 Level 1 Upon successful completion of this course, students will be able to: * explore the Excel 2007 environment. * work with an Excel worksheet by entering and selecting the data in it. You will also save the data in the worksheet. * modify a worksheet. * perform calculations. * format a worksheet. * develop a workbook. * print workbook contents. * customize the  more...
Excel 2003 Formatting Spreadsheets Do you want your worksheets to look more professional? Do you want to call special attention to certain areas of your spreadsheet?  more...
Excel 2007 Formating Spreadsheets Do you want your worksheets to look more professional? Do you want to call special attention to certain areas of your spreadsheet?  more...
Telemarketing Using A Telephone as a Sales Tool We never stop learning how to improve our selling skills. Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. The telephone can supplement, enhance, and sometimes replace other means of marketing and selling. This personal approach can dramatically  more...
Resolving Conflict in the Workplace Participants who complete this workshop will: * Keep their attitude when others begin to wear them down. * Make commitments and follow through. * Reduce and eliminate indecisiveness by practicing regular goal setting. * Build a stronger platform for public speaking and making presentations. * Look ahead and focus on growth and opportunities. For more information  more...
Dreamweaver CS3 - Level 1 (2 Days) You may want to make information available on the Internet. To achieve this, you need to create a website. In this course, you will design, build, and upload a website using Dreamweaver CS3. For more information please call 1-877-313-8881 or copy this link into your browser:  more...
No Pressure Prospecting ~ Sales prospecting seminar in Toronto group study and discussionworkshop / seminar ...oo much like a "salesperson" or a "telemarketer" when you call a prospect? Consider whether you always tell the truth to a salesperson. Our first impulse is to be wary of a salesperson, so why would we be surprised when our prospects aren't completely forthcoming with us when we call them? In this practical workshop, experienced and inexperienced sales people alike will learn strategies and  more...
Outlook Basic Location: Toronto Date: 2008-05-22 List Price: $230 Offered Price: $184. 00 Seats Available: 2 This course provides competency in working with contacts, using e-mail, formatting and managing messages, creating and managing tasks, working with the Calendar, creating and managing notes, and finding and organizing Outlook information. For more information please call 1-877-313-8881 or copy  more...
Telemarketing - Using A Telephone as a Sales Tool The telephone can supplement, enhance, and sometimes replace other means of marketing and selling. This personal approach can dramatically increase your sales success. This one-day workshop will help you hone your communication skills, your ability to persuade, and your ability to personalize each sales call to the person and to each situation.  more...
MS Access 2003 VBA Macros Location: City of Mississauga Date: 2008-05-13 List Price: $650 Offered Price: $520. 00 Seats Available: 2 Participants will be able to accomplish the following: * Understand key concepts that will be used to build custom solutions using Microsoft Access VBA Macros * Become familiar with basic macro techniques for recording, writing, running, and maintaining a macro *  more...
From iApps
Siebel trainings instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewarecd rome-bookbookworkshop / seminarcomputer lab Siebel CRM trainings Siebel Business Analyst Siebel Scripting, EIM, SmartScript Siebel Reports Assignment Manager Application Administration Declarative Alternatives to Siebel Scripting Siebel Call Center Fundamentals, Customer Order Management, Product & Catalog Management, Siebel eSales Administration Fundamentals Siebel CRM On Demand Siebel Analytics Oracle BI EE  more...
From Last Minute Training
Cold Calling for Women Opening Doors and Closing Sales ... to: o Eliminate a Telephone Terrora and a Call Reluctancea o Change your calls from cold calls to introductory calls and why your prospects will welcome the difference o Use your ability to build relationships to build rapport and respect with your prospects o Listen actively and use intuition to connect with your prospect o Speak with  more...
TRA - IT Security Harmonized Threat and Risk Assessment Workshop (5 Days) Location: Ottawa Date: 2008-05-05 List Price: $2395 Offered Price: $1916.00 Seats Available: 2 This applied course is designed for all TRA stakeholders, including TRA practitioners (those who conduct TRAs), risk management program managers (those who review and recommend risk mitigation strategies based on TRA results), staff supporting the TRA process (auditors, legal, human resources, corporate  more...
Microsoft Powerpoint - Module 1 Basic (2 Days) Location: Montreal Date: 2008-06-05 List Price: $290 Offered Price: $232.00 Seats Available: 2 This course is the first of two modules (levels) that we have to offer for Microsoft Powerpoint 2000/2002/2003; objectives: * Create and edit a professional presentation * and much more For more information please call 1-877-313-8881 or copy this link into your browser:  more...
Microsoft Visio 2002 Level 1 (2 days) Location: Vancouver Date: 2008-05-30 List Price: $299 Offered Price: $239.00 Seats Available: 2 Objectives * Create, Open, or Manage a Drawing * Working with Templates * Building a Drawing with Stencils, Shapes and Connectors * Building a Drawing and adding Backgrounds, Borders, and Titles * Formatting a Drawing * Setting up and Editing Pages * Sending and Printing  more...
Microsoft Word 2003 - Level 3 Location: Calgary Date: 2008-05-29 List Price: $325 Offered Price: $260.00 Seats Available: 2 This course was designed for persons with a basic understanding of Microsoft Windows who can create and modify standard business documents in Microsoft OfficeWord 2003, and who need to learn how to use the more advanced features of Word 2003 to create, manage, revise, and distribute long documents,  more...
Dreamweaver Intermediate (2 Days) Location: Toronto Date: 2008-05-29 List Price: $825 Offered Price: $660.00 Seats Available: 2 This course looks at more advanced Dreamweaver topics, as well as creating and managing data-driven Web sites. This course is classroom style instruction: Instructor-led, hands-on training. For more information please call 1-877-313-8881 or copy this link into your browser:  more...
Microsoft Project 2007 - Module 1 (2 Days) Location: Montreal Date: 2008-05-29 List Price: $490 Offered Price: $392.00 Seats Available: 2 Objectives * Create charts * Insert object elements in a worksheet * Create organization charts For more information please call 1-877-313-8881 or copy this link into your browser:  more...
Microsoft Excel Advanced (Option 1) - French Instruction English Software Location: Ottawa Date: 2008-05-16 List Price: $235 Offered Price: $188.00 Seats Available: 2 Upon completion of the course, you will be able to work with Outlines, Subtotals, Data Forms and Autofilter. You will also be comfortable using Pivot Tables and Charts as well as importing and exporting data. For more information please call 1-877-313-8881 or copy this link into your browser:  more...
Microsoft Access 2003 - Level 3 - English Location: Ottawa Date: 2008-05-29 List Price: $325 Offered Price: $225.00 Seats Available: 2 This course provides advanced training to Microsoft Access 2003. In this course, we will focus on topics such as: Charts; Subforms, Subreports; Form techniques; ActiveX Controls; Indexes; Databases; Macros; Switchboards; Toolbars; Importing to other Office Suite applications such as Excel and Word; and  more...
Gathering & Documenting User Requirements (2 Days) Location: Toronto Date: 2008-05-29 List Price: $1095 Offered Price: $876.00 Seats Available: 2 The course covers what the Business Analyst needs to accomplish in each requirements gathering session (goals, agenda, who to invite, artifacts, etc.) as the project progresses - starting from business use-case sessions that focus on the business context through to system use cases that focus on user-IT  more...
Excel 2003 Advanced (1 Day) Location: City of Mississauga Date: 2008-05-28 List Price: $275 Offered Price: $220.00 Seats Available: 2 This course looks at some of the Advanced features in Excel. Topics covered will speed up repetitive actions, and further customize Excel. This course is classroom style instruction: Instructor-led, hands-on training. For more information please call 1-877-313-8881 or copy this link into  more...
Flash CS3: Rich Content Creation - 2 Days Location: Ottawa Date: 2008-05-20 List Price: $845 Offered Price: $676.00 Seats Available: 2 Flash CS3: Rich Content Creation is an introductory course that provides designers and developers new to the Flash CS3 environment the knowledge and hands-on practice they need to create rich Flash content. Students will produce an engaging interface using text, graphics, animations, video, and sound.  more...
Flex 2: Developing Rich Client Applications (3 days) Location: City of Mississauga Date: 2008-05-14 List Price: $1695 Offered Price: $1356.00 Seats Available: 2 Flex 2: Developing Rich Internet Client Applications provides experienced application developers with hands-on, practical experience using Flex. This three day course introduces developers to all the primary features of Flex they'll need to know in order to build a fully functional, well  more...
Microsoft Word 2007 Level 2 (1 Day) Location: Vancouver Date: 2008-05-28 List Price: $199 Offered Price: $159.00 Seats Available: 2 In this course, you will create complex documents in Microsoft Word 2007 by adding components such as, customized lists, tables, charts, and graphics. You will also create personalized Microsoft Word 2007 efficiency tools. For more information please call 1-877-313-8881 or copy this link into your  more...
Project Management Fundamentals Location: City of Mississauga Date: 2008-05-28 List Price: $650 Offered Price: $520.00 Seats Available: 2 This course delivers understanding of the fundamentals of Project Management, an increasingly valuable skill set for business today. It provides the theory and core methodology you will need to manage projects and participate on project teams. For more information please call 1-877-313-8881  more...
Crystal Reports - Intermediate Level (2 Days) Location: Montreal Date: 2008-05-21 List Price: $490 Offered Price: $392.00 Seats Available: 2 Objectives * Defining complex formulas * Adding sub reports * Using parameters * Using cross-tab reports For more information please call 1-877-313-8881 or copy this link into your browser:  more...
Adobe Acrobat Introduction Training (French Instruction, English Software) Location: Ottawa Date: 2008-05-27 List Price: $235 Offered Price: $188.00 Seats Available: 2 In this course, you will explore the Acrobat work environment, and practice creating and manipulating Portable Document Format (PDF) files. For more information please call 1-877-313-8881 or copy this link into your browser:  more...
MS Window Server 2003 Active Directory Infrastructure (5 Days) Location: Calgary Date: 2008-05-26 List Price: $2475 Offered Price: $1980.00 Seats Available: 2 This course is an intensive certified instructor-led study on MS course 2279: Planning and Maintaining a MS Window Server 2003 Active Directory Infrastructure. The course will run from 9:00 am to 4:30 pm, for 5 days. Some of the topics will include: Introduction to Active Directory Infrastructure;  more...
Excel Macros & VBA Level 3 (3 Days) Location: Toronto Date: 2008-05-26 List Price: $825 Offered Price: $660.00 Seats Available: 2 This course builds on the topics covered in the second Macros course, and covers further techniques and examples for programming Excel with VBA. This course is classroom style instruction: Instructor-led, hands-on training. For more information please call 1-877-313-8881 or copy this link into your  more...
Crystal Reports Intermediate (2 Days) Location: Toronto Date: 2008-05-26 List Price: $1100 Offered Price: $880.00 Seats Available: 2 This course is designed for people who know how to create basic list and group reports and need to create reports that include subreports, cross-tabs, advanced formulas, and charts based on more than one data series. They may also need to build tools to make it easier for other people to create  more...
Illustrator Introduction Training in Ottawa Location: Ottawa Date: 2008-05-23 List Price: $320 Offered Price: $256.00 Seats Available: 2 This Course is designed for students who has little or no experience using Adobe Illustrator and who needs to learn the basics skills that are necessary to begin using this program effectively. Adobe Illustrator will introduce you to the basics of the program. Adobe Illustrator is a sophisticated graphics  more...
MS 5058 - Deploying MS Office Professional Plus 2007 ... need to effectively deploy Microsoft Office 2007. Specifically students learn how to prepare and plan for the Office 2007 deployment, how to build and customize the Office 2007 installation, and how to deploy Office 2007 throughout their environment. Students also learn about the Office 2007 setup and multilingual architecture. For more information please call 1-877-313-8881 or copy this link  more...
Excel 2003 Intermediate Level 2 (1 Day) Location: Toronto Date: 2008-05-22 List Price: $275 Offered Price: $220.00 Seats Available: 2 This course examines features of Microsoft Excel which assist in working with larger spreadsheets, as well as creating graphs and using drawing tools. This course is classroom style instruction: Instructor-led, hands-on training. For more information please call 1-877-313-8881 or copy this link into  more...
Microsoft Office Word 2007: Level 2 Location: Winnipeg Date: 2008-05-22 List Price: $159 Offered Price: $127.00 Seats Available: 2 In this course, you will create complex documents in Microsoft Word 2007 by adding components such as, customized lists, tables, charts, and graphics. You will also create personalized Microsoft Word 2007 efficiency tools. For more information please call 1-877-313-8881 or copy this link into your  more...
Writing Business Reports and Proposals (2 Days) Location: Toronto Date: 2008-05-22 List Price: $850 Offered Price: $680.00 Seats Available: 2 This course is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you must write to explain things, to smooth relationships, and/or to convince others of the value of some course  more...
Private 1-on-1 Training: Microsoft Word (Basic Level) Location: Toronto Date: 2008-05-09 List Price: $240 Offered Price: $192.00 Seats Available: 1 You ve used Microsoft Word or a similar word processing program before, but now that you are using Word more regularly you find that there are features that you just aren t using. You know that you could be creating documents faster, but that ability is just a little beyond your current knowledge. You  more...
Essentials of Adobe RoboHelp 7 HTML (3 Full Days) Location: Calgary Date: 2008-05-21 List Price: $1695 Offered Price: $1356.00 Seats Available: 2 This 3-day instructor-led training course covers Basic/Intermediate RoboHelp 7 including the strategies and development process of designing a Help system. You will be introduced to the RoboHelp Office environment and create actual HTML-based Help projects, including creating context-sensitive WebHelp.  more...
Microsoft PowerPoint 2002/2003 Level 2 Location: Vancouver Date: 2008-05-21 List Price: $199 Offered Price: $159.00 Seats Available: 2 Objectives * Add sounds, ClipArt, and motion clips to a slide * Edit the properties of a clip * Select a presentation design template * Edit a design template * Create an action button * Edit the settings of an Action Button * Create and  more...
PowerPoint 2002/2003 Advanced (1 Day) Location: Toronto Date: 2008-05-20 List Price: $275 Offered Price: $220.00 Seats Available: 2 This course is designed for students already familiar with the basics of creating a presentation, as covered in the Introduction course, and who want to really spice up their presentations with some special effects. The course also looks at creating some text-based charts and customizing PowerPoint to  more...
Flash CS3: Rich Content Creation - 2 Days Location: Ottawa Date: 2008-05-20 List Price: $845 Offered Price: $676.00 Seats Available: 2 Flash CS3: Rich Content Creation is an introductory course that provides designers and developers new to the Flash CS3 environment the knowledge and hands-on practice they need to create rich Flash content. Students will produce an engaging interface using text, graphics, animations, video, and sound.  more...
Enhance Your Relationships Through Effective Listening Skills ...ning coach for the fast-paced, fun, experiential workshop called: What it Takes to Listen : Building results and relationships through listening. You can look forward to a fast paced, interactive workshop, filled with theory bursts, experiential and awareness exercises, self-assessment tools and video clips from feature films demonstrating masterful listening. For more information please call  more...
The Basic Goal: Goal Setting Location: Toronto Date: 2008-05-16 List Price: $450 Offered Price: $360.00 Seats Available: 2 Participants who complete this workshop will: Understand the need for effective goal setting and achievement. Evaluate existing paradigms to determine barriers to goal achievement. Implement the principles necessary to make objective  more...
Excel Introduction (2 Days) Location: Toronto Date: 2008-05-05 List Price: $460 Offered Price: $368.00 Seats Available: 2 This course is a more extensive overview of basic Excel training than the original one-day intro. In our two-day introduction of Excel, we provide competency in creating workbooks, modifying worksheets, formatting worksheets and printing worksheets. This course also provides competency in creating and  more...
ACCPAC - Accounts Receivable (3 Days) Location: City of Mississauga Date: 2008-05-16 List Price: $695 Offered Price: $556.00 Seats Available: 3 In an era of increased financial tracking, businesses are demanding a strong knowledge of this widely used accounting application. Enhance the accounting functions such as establishing accounts payable, adding vendors and entering and editing invoices. Acquire the knowledge to complete  more...
Word 2003 Tables & Merge (1 Day) Location: Toronto Date: 2008-05-14 List Price: $275 Offered Price: $220.00 Seats Available: 2 This course looks at two very powerful features in Word: Tables and Merge. Each topic is covered extensively during this one day course. You will leave with a complete understanding of creating basic and advanced tables, as well knowing exactly what the merge feature is capable of doing. This course is  more...
SQL Advanced Location: Winnipeg Date: 2008-05-28 List Price: $159 Offered Price: $127.00 Seats Available: 2 Upon completion of this course, students will learn advanced queries and how to add, update, and delete data, tables, views, and indexes. Students enrolling in this course should understand the basics of querying a database with the SQL command language. They should be comfortable issuing SELECT  more...
Leading & Motivating Others Location: Toronto Date: 2008-05-15 List Price: $399 Offered Price: $319.00 Seats Available: 2 * Motivate and inspire staff to reach goals * Evaluate performance objectively * Provide negative feedback without arousing defensiveness * Conduct productive coaching sessions For more information please call 1-877-313-8881 or copy this link into your browser:  more...
Microsoft Excel XP 2003 Level 2 (1 Day) Location: Vancouver Date: 2008-05-14 List Price: $199 Offered Price: $159.00 Seats Available: 2 After you complete this course you will be able to do the following: * Name and Reference Cells * Protect Data * Create Links * Use Basic Excel Functions * Create Charts * Create Databases * Work with Data Series For more information please call 1-877-313-8881 or copy  more...
FrontPage Training - Level 2 Location: Ottawa Date: 2008-05-14 List Price: $235 Offered Price: $188.00 Seats Available: 2 This course is designed students who have knowledge of FrontPage and who want to learn how to design, build, manage webs and use advanced FrontPage features. This course will introduce students to more technical features of FrontPage 2000. These features include adding media elements and web components,  more...
Crystal Reports XI (2 Days) Location: Toronto Date: 2008-05-01 List Price: $1232 Offered Price: $924.00 Seats Available: 2 Crystal Reports is a powerful, dynamic, actionable reporting solution that helps you design, explore, visualize, and deliver reports via the web or embedded in enterprise applications. It enables end users to consume reports with stunning visualizations, conduct on-report business modeling, and execute  more...
How to be a More Effective Leader Location: Vancouver Date: 2008-05-06 List Price: $895 Offered Price: $625.00 Seats Available: 2 This program is designed to help you improve your leadership skills and get people to "willingly do the things you want them to do". During the seminar, we will discuss what creates a high performing team member and how to develop MORE of them. Solutions will be offered as to how we can increase  more...
Microsoft Word 2003 - Level 1 Location: Calgary Date: 2008-04-24 List Price: $325 Offered Price: $260.00 Seats Available: 2 Word processing is the use of computers to create, revise, and save documents for printing and future retrieval. This course is the first in a series of three Microsoft Office Word 2003 courses. It will provide you with the basic concepts required to produce basic business documents. For more  more...
Quickbooks Pro (2 Days) Location: Toronto Date: 2008-05-12 List Price: $550 Offered Price: $440.00 Seats Available: 2 This course is designed for people who may or may not have an accounting background, who need use QuickBooks to handle company accounting records. This course is classroom style instruction: Instructor-led, hands-on training. For more information please call 1-877-313-8881 or copy this link into your  more...
Excel Macros & VBA Level 1 (3 Days) Location: City of Mississauga Date: 2008-05-12 List Price: $825 Offered Price: $660.00 Seats Available: 2 This course explores creating, editing, and using Excel Macros and provides a good introduction to the relationship between macros and Visual Basic. This course is classroom style instruction: Instructor-led, hands-on training. For more information please call 1-877-313-8881 or copy this  more...
Excel 2003 Intermediate Level 1 (1 Day) Location: Toronto Date: 2008-05-12 List Price: $275 Offered Price: $220.00 Seats Available: 2 After learning the basics in the Introduction course, this course is an absolute must to get the most out of Excel. You will learn important features that will save you time and make you much more efficient with the program. We have more locations in the GTA including North York, Mississauga, and  more...
Flash CS3: Rich Content Creation - 2 Days Location: Toronto Date: 2008-05-12 List Price: $845 Offered Price: $676.00 Seats Available: 2 Flash CS3: Rich Content Creation is an introductory course that provides designers and developers new to the Flash CS3 environment the knowledge and hands-on practice they need to create rich Flash content. Students will produce an engaging interface using text, graphics, animations, video, and sound.  more...
Advanced ColdFusion MX 8 (3 Days) Location: City of Mississauga Date: 2008-05-05 List Price: $1495 Offered Price: $1196.00 Seats Available: 2 This Advanced ColdFusion 8 course provides ColdFusion application developers with the knowledge and hands-on practice that they need to build, maintain, and scale effective web applications. This is a 3-day course. For more information please call 1-877-313-8881 or copy this link into your  more...
Flex 3: Developing Rich Client Applications (3 Days) Location: Toronto Date: 2008-05-05 List Price: $1695 Offered Price: $1356.00 Seats Available: 2 Flex 3: Developing Rich Client Applications provides experienced application developers with hands-on, practical experience using Flex. This three day course introduces developers to all the primary features of Flex. This course is designed for application developers who want to bring th power of Rich  more...
Essentials of Adobe RoboHelp 7 HTML (3 Days) Location: Toronto Date: 2008-04-28 List Price: $1695 Offered Price: $1356.00 Seats Available: 2 This 3-day instructor-led training course covers Basic/Intermediate RoboHelp 7 including the strategies and development process of designing a Help system. You will be introduced to the RoboHelp Office environment and create actual HTML-based Help projects, including creating context-sensitive WebHelp.  more...
Adobe InDesign Introduction (French Instruction, English Software) Location: Ottawa Date: 2008-05-12 List Price: $320 Offered Price: $256.00 Seats Available: 2 In this course to Adobe InDesign, we will introduce many features that are available and teach you the basics including: Managing the InDesign environment; Designing Documents; Managing Text; Utilizing Colours, Swatches, and Gradients; Utilizing Table; Creating Acrobat PDF Files; and much much more. For  more...
Excel 2003 Intermediate Level 1 (1 Day) Location: Town of Newmarket Date: 2008-05-09 List Price: $275 Offered Price: $220.00 Seats Available: 2 After learning the basics in the Introduction course, this course is an absolute must to get the most out of Excel. You will learn important features that will save you time and make you much more efficient with the program. This course is classroom style instruction: Instructor-led, hands-on  more...
ISO 20000 Consultant Certification Location: Toronto Date: 2008-05-23 List Price: $2495 Offered Price: $1996.00 Seats Available: 2 This accredited consultant program allows participants to master the ISO 20000 standard and prepare for the associated certification. On completion of this program, participants will have fully mastered this standard of IT service management. Benefits include: * Improved quality of service and  more...
Flash Media Server 3 (3 days) Location: Toronto Date: 2008-04-28 List Price: $1495 Offered Price: $1046.00 Seats Available: 2 This course is for experienced ActionScript 3 programmers who want to deliver Streaming Media Applications with Flash Media Server 3. To gain the most from this class, you should: * Be comfortable using the Flash CS3 Professional authoring environment * Have knowledge of basic programming  more...
Flash Media Server 3 (3 days) Location: Toronto Date: 2008-04-23 List Price: $1495 Offered Price: $1046.00 Seats Available: 2 Flash Media Server 3: Application Development provides experienced Flash developers with the knowledge and hands-on practice they need to build and deliver Streaming and Social Media applications with Flash Media Server 3. This course focuses on teaching students the Server Side ActionScript,  more...
Silverlight 2 Workshop (3 Days) Location: City of Mississauga Date: 2008-04-23 List Price: $1795 Offered Price: $1436.00 Seats Available: 2 The Silverlight Tour Workshop is a three-day course on Silverlight 2. It divides the content into three distinct areas: Design, Development and the Server-Side. Students should be able to develop Silverlight 2 applications once attending the workshop. The Workshop is structured with a mix  more...
Outlook 2007 Level 1 Training Location: Vancouver Date: 2008-05-09 List Price: $199 Offered Price: $159.00 Seats Available: 2 Upon successful completion of this course, students will be able to: * identify the components of the Outlook environment. You will also perform simple tasks such as sending and responding to email messages. * compose messages. * use folders to organize messages. * manage contacts and  more...
Microsoft Excel XP 2003 Level 2 (1 Day) Location: Vancouver Date: 2008-05-09 List Price: $199 Offered Price: $159.00 Seats Available: 2 After you complete this course you will be able to do the following: * Name and Reference Cells * Protect Data * Create Links * Use Basic Excel Functions * Create Charts * Create Databases * Work with Data Series For more information please call 1-877-313-8881 or copy  more...
Blackberry End-User Training (1 Day) Location: Town of Newmarket Date: 2008-05-08 List Price: $275 Offered Price: $220.00 Seats Available: 2 During this course you will learn how to maximize your efficiency as a BlackBerry end-user. Topics include: time-saving short-cuts for phone, email messages, calendar, and general tips, customizing settings, backing up data, synchronizing with Microsoft Outlook, saving keystrokes with AutoText,  more...
Adobe Photoshop CS2 Level 1 (2 days) Location: Vancouver Date: 2008-05-08 List Price: $589 Offered Price: $471.00 Seats Available: 2 Objectives * Explore Photoshop CS2 * Paint and Retouch Images * Enhance an Image * Work with layers and layer selections For more information please call 1-877-313-8881 or copy this link into your browser:  more...
Microsoft PowerPoint 2000- Level 2 - English Location: Ottawa Date: 2008-05-12 List Price: $250 Offered Price: $175.00 Seats Available: 2 In this level 2 course for Microsoft PowerPoint 2000, we will focus on the intermediate features including Creating basic charts; Using tables; Customizing presentations; Editing presentation masters; Editing notes and handout masters; Adding special effects; Setting up the slide show; Expanding a slide  more...
Enterprise Java Bean Development (5 Days) Location: Ottawa Date: 2008-05-05 List Price: $2375 Offered Price: $1725.00 Seats Available: 2 JavaBeans components, or beans, are reusable software components that follow simple naming and design conventions so they present a standard interface to other beans, programs, and tools. Enterprise JavaBeans (EJB) technology is the server-side component architecture for Java Platform, Enterprise  more...
Introduction To VB.net (5 Days) Location: Ottawa Date: 2008-04-28 List Price: $2375 Offered Price: $1725.00 Seats Available: 1 Visual Basic is a tool for productively building type-safe and object-oriented applications. It allows developers to create a wide range of Windows, Web, mobile, and Office applications built on the .NET Framework. This course will focus on introducing participants to the basics including: The .net  more...
Access 2003 VBA Programming Level 2 (3 Days) Location: Toronto Date: 2008-05-07 List Price: $1100 Offered Price: $880.00 Seats Available: 2 This course picks up on where the VBA Level 1 course leaves off. Here we look at: working with recordsets, debugging code, creating custom functions, error handling, and creating dialog boxes that drive reports and query forms. For more information please call 1-877-313-8881 or copy this link into  more...
SharePoint 2007 Designer & Branding (3 Days) Location: Calgary Date: 2008-05-05 List Price: $975 Offered Price: $780.00 Seats Available: 2 This course is intended for: - Web Developers - Webmasters - Power-users with web development experience After completing this course, students will be able to: - Implement SharePoint customization - Create custom master page templates - Apply custom look & feel through use of Cascading Style Sheets  more...
We Care Customer Service Training Location: Toronto Date: 2008-05-15 List Price: $225 Offered Price: $180.00 Seats Available: 2 The We Care Customer Service seminar offers managers and frontline staff new ways to provide exceptional customer service. The seminar offers: - Practical skills - Small group discussion - Time to ask questions For more information please call 1-877-313-8881 or copy this link into your browser:  more...
Microsoft Project 2003 Level 1 (2 Days) Location: Vancouver Date: 2008-05-05 List Price: $589 Offered Price: $471.00 Seats Available: 2 * Understand the Project 2003 Screen * Enter Project Information * Use the Project Guide * Enter a Task and Task Durations * Create Recurring Tasks * Set Task Deadlines and Constraints * Assign a Task Calendar * Create a Resource List * Enter Costs Viewing Sorted  more...
Project 2003 Introduction (2 Days) Location: Toronto Date: 2008-05-01 List Price: $825 Offered Price: $660.00 Seats Available: 2 The main objective of this course is to introduce students to the basic commands, functions, and capabilities of Microsoft Project. It is designed for computer users who are already familiar with project management, and want to learn how to use project management software. This course is classroom style  more...
Keyboarding Skills (1 Day) Location: Town of Newmarket Date: 2008-04-28 List Price: $275 Offered Price: $220.00 Seats Available: 2 This course is designed for hunt and peck computer uses who would like to improve their typing skills. Topics include: the keys, shift, capitalization, punctuation, numbers, the number keypad, speed and accuracy, and speed drills. This course is classroom style instruction: Instructor-led,  more...
Dreamweaver Introduction (2 Days) Location: Toronto Date: 2008-04-24 List Price: $825 Offered Price: $660.00 Seats Available: 2 Dreamweaver Introduction introduces participants to all of the basics of the Macromedia Dreamweaver Web development application. During the course you will create your own web, then upload it to a web site. This course is classroom style instruction: Instructor-led, hands-on training. For more  more...
Microsoft Outlook 2003 Level 1 (1 Day) Location: Vancouver Date: 2008-05-02 List Price: $199 Offered Price: $159.00 Seats Available: 2 Objectives * Using Menus and Toolbars * Composing, Sending, and Receiving E-mail * Creating an Appointment and view the Calendar * Using E-mail and the Address Book * Add, Edit, and Delete a Contact For more information please call 1-877-313-8881 or copy this link into your  more...
Dreamweaver CS3 Training Level 1 (2 Days) Location: Vancouver Date: 2008-05-01 List Price: $649 Offered Price: $519.00 Seats Available: 2 Objectives * Prepare to use the Dreamweaver environment * Create a website * Add design elements to web pages * Work with links * Work with frames * Upload a website For more information please call 1-877-313-8881 or copy this link into your browser:  more...
Flash MX Training seminar - Introduction Location: Ottawa Date: 2008-05-01 List Price: $235 Offered Price: $188.00 Seats Available: 2 This Course is designed for participants who have little or no knowledge of Flash MX. After completing this course, students will know how to create custom Flash animations for use on the Web. Students will create frame-by-frame, shape-tweened, and motion-tweened animation using both custom and imported  more...
ACCPAC - Accounts Payable (3 Days) Location: City of Mississauga Date: 2008-04-25 List Price: $695 Offered Price: $556.00 Seats Available: 3 This course will run for 3 days -- on April 25, May 2 and May 9th, from 9:00 am to 4:00 pm. A certificate of completion will be provided to participants upon completion of the course. In an era of increased financial tracking, businesses are demanding a strong knowledge of this widely used  more...
Microsoft Office Excel 2007 - Level 3 Location: Winnipeg Date: 2008-04-30 List Price: $179 Offered Price: $143.00 Seats Available: 2 This course was designed for students desiring to gain the skills necessary to create macros, collaborate with others, audit and analyze worksheet data, incorporate multiple data sources, and import and export data. In addition, the course is also for students desiring to prepare for the Microsoft  more...
Adobe Dreamweaver CS3 - Level 3 Location: Winnipeg Date: 2008-04-30 List Price: $275 Offered Price: $220.00 Seats Available: 2 Upon successful completion of this course, students will be able to: - establish database connectivity. - work with recordsets. - create interactive page elements. - administer database records. - create a user authentication system. - administer websites. For more information please call  more...
Microsoft Access XP / 2003 Level 3 (1 Day) Location: Vancouver Date: 2008-04-30 List Price: $279 Offered Price: $223.00 Seats Available: 2 If you have Microsoft Access 2002/2003 Level 2 background information or equivalent experience, and you want to learn more, then you should take this course. In this course, we offer advanced instructions on the applications including on: using autoformat; using the format painter; creating and running  more...
Adobe Photoshop CS3 Level 1 (2 days) Location: Vancouver Date: 2008-04-30 List Price: $649 Offered Price: $519.00 Seats Available: 2 Objectives * Explore the Photoshop CS3 environment * Work with image areas * Work with multiple layers * Enhance images * Save images in the web, print, and PDF formats * Manage assets by using the various tools available in Adobe Bridge For more information please call  more...
Microsoft Excel 2007 Level 2 (1 Day) Location: Vancouver Date: 2008-04-30 List Price: $199 Offered Price: $159.00 Seats Available: 2 The target students for this course are students who desire to gain the skills necessary to create templates, sort and filter data, import and export data, analyze data, and work with Excel on the web. In addition, this course helps prepare students who desire to take the Microsoft Office Specialist  more...
Adobe InDesign Advanced Level Training Location: Ottawa Date: 2008-04-30 List Price: $335 Offered Price: $268.00 Seats Available: 2 If you are familiar with the InDesign environment and managed text, tables, graphics, and colors in documents, etc, and you would like to take advantage of InDesign as much as you can, then you should take this course. In this course, students will learn to use the power of Adobe In-Design to work more  more...
MS PowerPoint 2003 Level 2 Training Seminar Location: City of Mississauga Date: 2008-04-24 List Price: $245 Offered Price: $195.00 Seats Available: 2 Students will gain skills necessary to work with design templates, organizational charts, special effects, Web presentations and advanced presentation delivery. For more information please call 1-877-313-8881 or copy this link into your browser:  more...
ADOBE ACROBAT - ADVANCED Location: Ottawa Date: 2008-04-29 List Price: $285 Offered Price: $228.00 Seats Available: 2 As a business professional, you have some experience in using Adobe Acrobat. Now, you are ready to further develop your PDF documents. In this course, you will use Adobe Acrobat 8.0 Professional to convert technical documents to PDF files, enhance and control PDF content accessibility, customize PDF  more...
MS Access Training - Level 2 Location: City of Mississauga Date: 2008-04-23 List Price: $245 Offered Price: $195.00 Seats Available: 2 In this course topics include, advanced query techniques, creating efficient forms and reports, macros and Internet related features. At this level, instructors may vary the course content to some extent to accommodate the needs of attendees, exploring or reviewing other functions in greater  more...
Microsoft Outlook -- Advanced Level Course Location: Toronto Date: 2008-04-28 List Price: $210 Offered Price: $168.00 Seats Available: 2 In this advanced course for Microsoft Outlook, we will cover topics including: customizing outlook; messages; the inbox; folders; templates and forms; integration; public, shared, and offline folders; and more. For more information please call 1-877-313-8881 or copy this link into your browser:  more...
ITIL Service Manager Fast Track Certification (6 Days) Location: Ottawa Date: 2008-05-12 List Price: $9495 Offered Price: $7596.00 Seats Available: 2 This hands on, instructor led program is the highest level of professional IT Service Management certification available. The candidate who achieves this certification has demonstrated not only an in-depth knowledge of IT Service Management but also a practical application of that knowledge. The program  more...
Building Web Sites with Dreamweaver - level 1 (2 days) Location: Calgary Date: 2008-04-15 List Price: $249 Offered Price: $199.00 Seats Available: 2 Dreamweaver is a powerful web authoring and administration tool that can make the work of web site creation much easier. This workshop is an introduction to the use of Dreamweaver in creating web pages and sites. For more information please call 1-877-313-8881 or copy this link into your browser:  more...
Adobe Illustrator CS2 Level 2 Location: Vancouver Date: 2008-04-28 List Price: $299 Offered Price: $239.00 Seats Available: 2 Objectives * Create Complex Illustrations * Provide Support for PDF and PSD files * Convert Raster & Vector Graphics * Colour Artwork using Live Paint * Create a Poster * Export Graphics for the Web * Apply Colour Management * Prepare Documents for Composite and  more...
Microsoft Excel XP 2003 Level 3 Location: Vancouver Date: 2008-04-28 List Price: $229 Offered Price: $160.00 Seats Available: 2 After you complete this course you will be able to do the following: * Create and modify Pivot Tables * Create and modify macros * Create and modify outlines * Use advanced functions * Trace Dependents and Precedents * Create and modify scenarios For more information please  more...
HTML Intermediate Location: Ottawa Date: 2008-04-28 List Price: $235 Offered Price: $188.00 Seats Available: 2 Students will learn how to create Web sites with a variety of HTML elements and attributes, and create well-formed code that complies with the XHTML standard. This course is designed for the student who is an experienced computer user, is familiar with the Internet, and is familiar with HTML. Students  more...
Adobe Dreamweaver CS3 - Level 2 Location: Winnipeg Date: 2008-04-24 List Price: $275 Offered Price: $220.00 Seats Available: 2 : This course is designed for students who not only use Adobe Dreamweaver CS3 to design and develop webpages in a WYSIWYG environment, but also have the ability to understand and work with the architecture and coding of web pages. Students are those in small companies or departments within large  more...
Microsoft FrontPage 2003 Level 1 (2 days) Location: Vancouver Date: 2008-04-24 List Price: $589 Offered Price: $412.00 Seats Available: 2 In this two-day course for Microsoft Frontpage 2003, level 1, we will teach you the essentials necessary to create fluid presentations, among other things. The objectives of this course are as follows: * To create and publish a Web site using Microsoft FrontPage 2003 * Create and Edit web  more...
Indesign CS3 Level 1 Location: Vancouver Date: 2008-04-23 List Price: $399 Offered Price: $315.00 Seats Available: 2 Objectives: * Manage the InDesign environment * Design documents * Enhance documents * Add tables * Finalize documents * and more... For more information please call 1-877-313-8881 or copy this link into your browser:  more...
Illustrator Introduction Training in Ottawa Location: Ottawa Date: 2008-04-22 List Price: $320 Offered Price: $256.00 Seats Available: 2 This Course is designed for students who has little or no experience using Adobe Illustrator and who needs to learn the basics skills that are necessary to begin using this program effectively. Adobe Illustrator will introduce you to the basics of the program. Adobe Illustrator is a sophisticated graphics  more...
Microsoft Office Excel 2007 - Level 1 Location: Winnipeg Date: 2008-04-14 List Price: $159 Offered Price: $127.00 Seats Available: 2 This course is designed for people preparing for certification as a Microsoft Office Specialist in Excel, who already have knowledge of Microsoft Office, Windows 2000 (or above), and who desire to gain the skills necessary to create, edit, format, and print basic Microsoft Office Excel 2007  more...
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