Instructor Led Call Training in United Kingdom - Training Resources
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Upcoming Call Training Classes
| Title | Start Date | City | State | Country |
| PRINCE2 Foundation | ||||
| Monday, February 8, 2010 - [Register] | Luton | Bedfordshire | United Kingdom | |
From Pitman Training Centre London
Time Management Seminar
This one-day seminar is designed to help staff effectively plan and confidently prioritise their workload to ensure their own and their manager's objectives are achieved.
You'll learn to take charge of your day and respond productively to changing priorities. Reduce stress and improve efficiency!
Only 299. 00 pp.
Book Now!
Call 020 7025 4700
This seminar is a must if you
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Telesales For Success
...s, you'll learn:
What to plan for outbound and inbound calls
Getting past the gatekeeper on cold calls
Opening an outbound telesales call
How to start the sales process on an inbound call
Qualifying the prospect/ opportunity
Probing and fact finding
Presenting the features and benefits of your offering
Listening for buying signals
Trial closing
Objection
more...
Telesales Training
...y, you'll learn:
What to plan for outbound and inbound calls
Getting past the gatekeeper on cold calls
Opening an outbound telesales call
How to start the sales process on an inbound call
Qualifying the prospect/ opportunity
Probing and fact finding
Presenting the features and benefits of your offering
Listening for buying signals
Trial closing
Objection
more...
Telephone Skills Training
This programme is available in-house, for groups of 6-12 delegates. There is a considerable amount of tailoring available to make the material closely relevant to the needs of the business.
In one action-packed day, you'll learn:
Professional answering
Quality call transferring
Excellent message taking
The deadly sins of telephone behaviour
Voice control
Handling nerves on the
more...
Better Business Letters Seminar
This seminar is available as an in-house training day for groups of 6 students or more, at your premises or ours.
It's aimed at staff tasked with drafting effective business communication. During our intensive, one-day seminar students will learn:
How to express themselves persuasively using plain English and the correct tone.
The essential rules of grammar, punctuation and spelling
more...
From Alan Mars
VOICE, SINGING & ALEXANDER TECHNIQUE - Day Workshop in Brighton & Hove. BN2 BN3
Alexander Technique principles for singing and daily life. Freeing your voice, body and confidence. Breathing easily and effectively. Enjoying your voice and having fun. "Non-singers" especially welcome.
NEXT LONDON COURSE:
Voice, Singing & the Alexander Technique a Learn some simple and effective ways to use your voice with greater ease and power. Experiment with simple vocal and breathing
more...
Speak with Confidence. Free Your Voice. Presentation Skills Training. Brighton & Hove, East Sussex, BN. September 24th
...r Villas, Hove, BN3 3DE
For further information please call Alan 01273 747 289 or 07930 323 057
Alan Mars has been a STAT qualified teacher of the Alexander Technique since 1982. After 22 years of teaching in Camden & Islington he now also teaches in Brighton & Hove. He has taught Alexander Technique, voicework and singing at leading London performance schools the Arts Educational
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From POTIFOB Ltd
PRINCE2 Foundation






...ands the principles and terminology of the method, specifically:
- The purpose & responsibilities of all roles.
- The 7 principles, 7 themes, 7 processes, and the Product-based Planning and Quality Review techniques.
- Which management products are input to, output from, and updated in the seven processes.
- The purpose of all management products and the composition of the Business Case,
more...
From Skillstudio Limited
Essential Interview Skills - Central London

OK, so how good are your communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10?
If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down.
But of course, there are other things that you need to get across in an interview situation -
more...
Effective Communication Skills - Manchester

Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role
more...
Effective Communication Skills - Central London

Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role
more...
First Presentation Skills - Edinburgh

Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time.
But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop.
The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in
more...
First Presentation Skills - Glasgow

Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time.
But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop.
The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in
more...
First Presentation Skills - Manchester

Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time.
But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop.
The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in
more...
First Presentation Skills - Leeds

Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time.
But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop.
The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in
more...
First Presentation Skills - Birmingham

Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time.
But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop.
The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in
more...
Powerful Presentation Skills - Central London

Powerful Presentation Skills is an intensive and highly interactive two-day training course to help ensure you get the most from every presentation opportunity.
The course is ideal if you are an experienced presenter or public speaker and now want to achieve more with your presentations.
You will gain a wide range of practical experience through many exercises (voice, physical presence,
more...
Effective Communication Skills - Glasgow

Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role
more...
First Presentation Skills - Central London

Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time.
But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop.
The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in
more...
Essential Interview Skills - Leeds
OK, so how good are your communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10?
If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down.
But of course, there are other things that you need to get across in an interview situation -
more...
From Ripley Training Limited
Finance for Non-Financial Managers Training Course
...rstand cash flow and cash management
a Be able to radically improve planning and budgeting skills.
a Know what management accounting is and costing on a relevant and accurate basis.
a Know what figures reveal a understanding and interpreting accounts.
a Be more aware of the impact of decisions on the profitability of the business.
a Have a greater awareness of the finance
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Practical Marketing Skills Training Course
Course: Practical Marketing Skills
This course is ideal for anyone who is starting up in business or anyone looking for more business. An experienced and successful Managing Director will lead the course sharing their experiences in the first three years of business including positive and negative outcomes. The courses are very interactive enabling participates to share their experiences and
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From Verve Training
Introduction to Working with the Media
This is a one day course that aims to give delegates an insight and understanding into how the media works, and it is taught by a trainer who works in national television. It is suitable for anybody who comes into contact with the media or is likely to do so in the future.
Armed with the information from these sessions, when delegates do get a call from a journalist, they should be fully
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From Computer Training Solutions UK
Excel training courses (1 day) Introduction in Bristol, Bracknell or Solihull

... also deliver online training on a 1 2 1 tailored basis. Call 0800 019 6882 or visit http://www.computertrainingsolutions.co.uk for more information.
Objectives
After completing this course you will know how to:
Create a spreadsheet
Format a spreadsheet
Edit data on a spreadsheet
Use formulas and functions
Print a spreadsheet
Pre-requisites
Experience of Windows 2000 or later. Basic
more...
From Echo E-Business
Customer Engagement Workshop - Learn how to stop losing business through your web site


Are you sick of losing money through your web site?
Customer Engagement Workshop
Learn how to engage visitors on your web site so that they buy, subscribe and interact.
7 Deadly Web Content Sins
Creating engaging customer journeys
Psychology and the Internet
The Basics of Web Personalisation
12 Keys to Content Success
The Power of Word - Web Writing Essentials
more...
From Human Xpression - Fast Track NLP & Hypnosis Training
NLP Practitioner - Fast Track


... can email us for More information here
SIGN UP HERE OR CALL US NOW ON 0207 754 5419
To attend this course would normally cost you over 2,000 and you would miss out on the value gaining a qualification rapidly (how much income would you miss out on if you did this over 6 months?)
For an amazing 1,600 investment in your future you get all this:
Tuition and experience
more...
From London Financial Studies
Exotic Risk for Senior Managers


...roducts during times of financial stress. Lessons learned call for a re-assessment of tools available for the management of exotic risk. More than ever, it is necessary for managers to gain a handle on complexity and understand the most common mistakes made by traders and financial engineers when they model and hedge exotic structures. This workshop will explore through practical real-life
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From Fire Dragon Coaching Limited
ABNLP Combined NLP Timeline Practitioner Course 15th Nov-21st November Cairo Egypt
NLP is the worlda s fastest growing training phenomenon helping thousands of people to achieve success and attract abundance. Neuro-Linguistic Programming (NLP) is a powerful, practical and results-orientated method of delivering excellence in personal and business behaviour. NLP tools and techniques are used widely around the world in business, personal development, psychology, sports and
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From Glass Bead Consulting
HR Outsourcing HRO - 1 Day Executive Workshop
This 1-Day Executive workshop is delivered at the Institute of Directors, London. The workshop focuses on an analytical and structured approach to determining readiness and delivering effective HRO programmes. Whether it is a project you are anticipating, you are currently in an HRO arrangement, or even renewing or renegotiating a new contract, this workshop will add value to your organisation.
more...
From Shaker BarSchool
Advanced Flair Course (AFC) Exhibition Flair
Advanced Flair Course (AFC) Exhibition Flair 5 DAY COURSE
Course Duration: 25 hours/5 days (Monday Friday)/10.00am 2.30/3.00pm
Course Location: Birmingham ONLY
Course Overview: The AFC is designed for pure showmanship, competition, if you anticipate working or already work in a busy bar/ tourist resort/or entering a competition this is the course for you. This course delivers a
more...
From Claybrook NLP
Introduction to NLP
...ing and provide you with all the information you need.
Call 0800 542 2439 for more information
On the day you will have a chance to:
meet my co-trainer and myself - as all our trainings are delivered with two fully qualified trainers,
you can see the materials,
hear what NLP is about,
find out what NLP can and cannot do,
and you can ask any questions you have about the
more...
From Aspect Training
VBNet Advanced
...earn how to use synchronous and asynchronous delegates to call methods and manage callbacks. Students also learn how to use the Thread and ThreadPool classes within multithreaded applications.
The course examines how the .NET Framework uses reflection and how students can provide similar features within their applications. Students also learn about ADO. NET and how advanced features provide
more...
From Shearer Darnell Recruitment
CeMap training!!


Darnell International Training
Darnell International Recruitment is a specialist recruiter in the financial services sector. Established in 1998, we offer a dynamic and fresh approach both to our clients and candidates, providing opportunities at all levels for people to enter or progress through the ranks of the financial sector.
We cover a diverse range of roles ranging from Mortgage
more...
CeMap Fully Qualified in 8 Days with Darnell Training



Darnell International Training
Darnell International Recruitment is a specialist recruiter in the Financial Services Sector. Established in 1998, we offer a dynamic and fresh approach both to our clients and candidates, providing opportunities at all levels for people to enter or progress through the ranks of the financial sector.
We cover a diverse range of roles ranging from Mortgage
more...
CeMap 1 / Cefa 1 in Just 4 Days!



Darnell International Training
Darnell International Recruitment is a specialist recruiter in the financial services sector. Established in 1998, we offer a dynamic and fresh approach both to our clients and candidates, providing opportunities at all levels for people to enter or progress through the ranks of the financial sector.
We cover a diverse range of roles ranging from Mortgage
more...
Full CeMap in just 8 Days!



Darnell International Training
Darnell International Recruitment is a specialist recruiter in the financial services sector. Established in 1998, we offer a dynamic and fresh approach both to our clients and candidates, providing opportunities at all levels for people to enter or progress through the ranks of the financial sector.
We cover a diverse range of roles ranging from Mortgage
more...
Want to work in financial services?


Have you ever wanted to work in the very lucrative financial services sector but finding it hard to get a foot in the door? Darnell International Training could help you to get CeMAP qualified in just 8 days. Once you are qualified our experienced recruitment consultants would be there to assist you in finding a position. You don't need any qualifications but previous sales experience together
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Become a Qualified Mortgage Adviser in just 8 Days!!!
Darnell International Training
Darnell International Recruitment is a specialist recruiter in the financial services sector. Established in 1998, we offer a dynamic and fresh approach both to our clients and candidates, providing opportunities at all levels for people to enter or progress through the ranks of the financial sector.
We cover a diverse range of roles ranging from Mortgage
more...
Get Full CeMap in just 8 days with Darnell Training!



Are you looking to be a Mortgage Adviser ?
Complete our CeMAP course in just 8 days at Darnell Training
CeMAP 1 - 4 Day Intensive Course
CeMAP 2 - 2 Day Intensive Course
CeMAp 3 - 2 Day Intensive Course
After each CeMAP course you will sit the Multiple choice CeMAP exam at location and time convenient to yourself.
This is a fully inclusive CeMAP course. (N.B. Exam Registrations cost 135.00
more...
advanced CeMAP for 550.00 inc VAT!


Have you considered Adv CeMAP Training?
Whether you are seeking to improve your technical ability, command a higher salary or reach for that new promotion in to a supervisory role or training and compliance role then Advanced CeMAP has the capability to get you there with ease. On top of that you will be in the Top 5 of your profession
What it costs?
Special Opening Offers
Part Adv
more...
From ABC Medical Services
First Aid at Work


ABC Medical Services are approved by The Health and Safety Executive to provide First Aid at Work Training Courses. Our registration number is 03/06. We provide many open courses throughout the year at our training centre based at Reading University. We can also run this course at your location. Please visit our website or call our office at any time for more information.
more...
From Y Touring
Intro to Presentation and Public Speaking


Anxious about public speaking? This introductory course will give you the skills and techniques to take the stress out of presenting to a group. Starting with quick and easy exercises in a supportive atmosphere, you'll quickly find you can operate outside your 'comfort zone'.
Run by Y Touring, the Central YMCAa s award-winning theatre company.
At One KX, 120 Cromer Street, King's
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From Simply Conflict Training Services Limited
BIIAB BII Personal Licence Holders Course NCPLH (Online avalible)










...A accredited and Government approved, and has been specifically designed to meet the statutory requirements of the Licensing Act 2003.
Who is the BIIAB Level 2 National Certificate for Personal Licence Holders for?
The qualification is nationally recognized and is designed for anyone authorizing the retail sale of alcohol in licensed premises including:
a Pubs
a Bars
a Night
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From Control SecurityLimited
City & Guilds 7307 Certificate in Delivering Learning Teaching Adults

...he many colleges training and commercial organisations, locally and nationally. The 7302/ 7307 Certificate in Delivering Learning/ Teaching Adult Learners can be a valuable asset when attending interviews for teaching and training positions.
The course can also provide exemptions in other teacher training courses for people who wish or need to take their qualifications further.
more...
From Achilles UK
BII National Certificate for Door Supervisors
...certificates & VAT)
Enquiries or Bookings
You can call us on 0845 299 8485 to book your training course or alternatively you may visit us online at www. achilles-uk. com.
What you can expect from your Achilles UK course:
- SMALL GROUPS!! We do not lecture a we develop individuals.
- FREE career advice & assistance finding employment
- Expert tutors with over 10 yeara s
more...
From Sharp Development Solutions College
MCSA - Microsoft Certified Systems Administrator
...er queries, please email info@sharpdevelopment. co. uk or call 0208 980 4465. Further information about course structure and start dates can be obtained from www. sharpdevelopment. co. uk . You can also come into our office :
Sharp Development Solutions,
125 Roman Road,
Bethnal Green,
London ,
E2 0QN.
0208 980 4465
info@sharpdevelopment. co. uk
We look forward to hearing from you
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From Fit For Work
Certified Manual Handling Course (Lifting Objects) - 4 hours from just 32 per person


In order to meet the Manual Handlng Regulations, if your staff are required to lift anything at all during their working time, then you must send them on this course.
Over four hours, your team will learn the structure of the back, the applicable laws and how they relate to them and how to assess, plan and execute a safe manual handling operation on inanimate objects.
Certification will awarded
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Certified Manual Handling Course (objects and people) - 1 Day from just 55 per person



In order to meet the Manual Handlng Regulations, if your staff are required to lift people and objects at all during their working time, then you must send them on this course.
Over eight hours, your team will learn the structure of the back, the applicable laws and how they relate to them and how to assess, plan and execute a safe manual handling operation on inanimate objects and on animate
more...
From blue concept training
Public sector workers conflict training

blue concept training has a wealth of experience training Public Sector workers. Through this experience we understand the operating culture and the challenges faced by local government managers. As a result of our close working relationship with the public sector we have developed programmes that achieve exceptional results.
The public sector working environment is constantly changing, this
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From Motivational Training
Re-inventing Leadership

... What’s missing for most leaders, to improve dramatically, is the emotional intelligence . Most leaders can learn process, but it’s the psychological understanding of how to get the most out of yourself, and of other people, that sets great leaders apart from mediocre ones.
All delegates will get their own personal behavioural analysis report; 26 pages of
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From Easy Management of Aggression Ltd
Training in the Management of Violence and Aggression
EMA Ltd provides nationally recognised training to organisations large and small anywhere within the UK. We can tailor our training to the needs of your organisation to ensure that your staff are competent in the areas that are beneficial to your organisations needs.
We can provide outstanding training programs to your staff at all levels. EMA is innovative in its approach to teaching, focusing
more...
From musiceverything.com
Music Production Beginners


This course is aimed at the entry level student who has never set foot in a recording studio before and has little or no experience of music software. You will learn about sampling, Cubase SX3, Logic Pro 7, midi instruments, soft synths and virtual studios like Reason as well the as basics of mixing.
The objective of the course is to enable the student to produce songs in their preferred style
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From Jupiter Safety Management Ltd
Abrasive Wheels

It's ironic that some companies see Health Safety and Training as an expensive commodity that seems to have little or no effect.
It is proven that where companies have and enforce Health Safety and Training, report increased productivity leading to increased turn over, better staff motivation, less staff turnover and less sickness leave.
With litigation against companies being higher than
more...
Abrasive Wheels

It's ironic that some companies see Health Safety and Training as an expensive commodity that seems to have little or no effect.
It is proven that where companies have and enforce Health Safety and Training, report increased productivity leading to increased turn over, better staff motivation, less staff turnover and less sickness leave.
With litigation against companies being higher than
more...
