Instructor Led Call Training in United Kingdom

Time Management Seminar This one-day seminar is designed to help staff effectively plan and confidently prioritise their workload to ensure their own and their manager's objectives are achieved. You'll learn to take charge of your day and respond productively to changing priorities. Reduce stress and improve efficiency! Only 306. 48 pp. Book Now! Call 020 7025 4700 This seminar is a must if you  more...

Telephone Skills Training This programme is available in-house, for groups of 6-12 delegates. There is a considerable amount of tailoring available to make the material closely relevant to the needs of the business. In one action-packed day, you'll learn: Professional answering Quality call transferring Excellent message taking The deadly sins of telephone behaviour Voice control Handling nerves on the  more...

Better Business Letters Seminar This seminar is available as an in-house training day for groups of 6 students or more, at your premises or ours. It's aimed at staff tasked with drafting effective business communication. During our intensive, one-day seminar students will learn: How to express themselves persuasively using plain English and the correct tone. The essential rules of grammar, punctuation and spelling  more...

Telesales Training ...y, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the prospect/ opportunity Probing and fact finding Presenting the features and benefits of your offering Listening for buying signals Trial closing Objection  more...

Telesales For Success ...s, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the prospect/ opportunity Probing and fact finding Presenting the features and benefits of your offering Listening for buying signals Trial closing Objection  more...

VOICE, SINGING & ALEXANDER TECHNIQUE - Day Workshop in Brighton & Hove. BN2 BN3 Alexander Technique principles for singing and daily life. Freeing your voice, body and confidence. Breathing easily and effectively. Enjoying your voice and having fun. "Non-singers" especially welcome. NEXT LONDON COURSE: Voice, Singing & the Alexander Technique a Learn some simple and effective ways to use your voice with greater ease and power. Experiment with simple vocal and breathing  more...

Speak with Confidence. Free Your Voice. Presentation Skills Training. Brighton & Hove, East Sussex, BN. September 24th ...r Villas, Hove, BN3 3DE For further information please call Alan 01273 747 289 or 07930 323 057 Alan Mars has been a STAT qualified teacher of the Alexander Technique since 1982. After 22 years of teaching in Camden & Islington he now also teaches in Brighton & Hove. He has taught Alexander Technique, voicework and singing at leading London performance schools the Arts Educational  more...

City & Guilds 7307 Certificate in Delivering Learning Teaching Adults ...he many colleges training and commercial organisations, locally and nationally. The 7302/ 7307 Certificate in Delivering Learning/ Teaching Adult Learners can be a valuable asset when attending interviews for teaching and training positions. The course can also provide exemptions in other teacher training courses for people who wish or need to take their qualifications further.  more...

PRINCE2 Foundation ...ands the principles and terminology of the method, specifically: - The purpose & responsibilities of all roles. - The 7 principles, 7 themes, 7 processes, and the Product-based Planning and Quality Review techniques. - Which management products are input to, output from, and updated in the seven processes. - The purpose of all management products and the composition of the Business Case,  more...

Communication Skills Workshop in Manchester - Learn to Influence People and Improve Working Relationships The Effective Communication Skills workshop from Skillstudio is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises,  more...

Communication Skills Workshop in London - Learn to Influence People and Improve Working Relationships Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role  more...

Communication Skills Workshop in Glasgow - Learn to Influence People and Improve Working Relationships Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role  more...

Advanced Public Speaking & Presentation Skills in London - Raise Your Performance Level Powerful Presentation Skills is an intensive and highly interactive two-day training course to help ensure you get the most from every presentation opportunity. The course is ideal if you are an experienced presenter or public speaker and now want to achieve more with your presentations. You will gain a wide range of practical experience through many exercises (voice, physical presence,  more...

Beginners Public Speaking & Presentation Skills in Edinburgh - Develop Confidence in Presenting Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...

Beginners Public Speaking & Presentation Skills in Glasgow - Develop Confidence in Presenting Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...

Beginners Public Speaking & Presentation Skills in Manchester - Develop Confidence in Presenting Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...

Beginners Public Speaking & Presentation Skills in Leeds - Develop Confidence in Presenting Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...

Beginners Public Speaking & Presentation Skills in Birmingham - Develop Confidence in Presenting Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...

Beginners Public Speaking & Presentation Skills in London - Develop Confidence in Presenting Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...

Job Interview Skills Workshop in London - Create a Strong First Impression OK, so how good are your communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10? If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down. But of course, there are other things that you need to get across in an interview situation -  more...

Job Interview Skills Workshop in Birmingham - Create a Strong First Impression OK, so how good are your communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10? If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down. But of course, there are other things that you need to get across in an interview situation -  more...

Job Interview Skills Workshop in Glasgow - Create a Strong First Impression OK, so how good are your communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10? If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down. But of course, there are other things that you need to get across in an interview situation -  more...

Job Interview Skills Workshop in Leeds - Create a Strong First Impression OK, so how good are your communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10? If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down. But of course, there are other things that you need to get across in an interview situation -  more...

Lotus Help Desk Course - Domino Are you ready to move up in the Help Desk and your career? This 2-day course is targeted at Lotus Notes 8 first-level Help Desk support representatives ready to become second-level support representatives. It is the most recent course in the Lotus Notes product line training for intermediate-level information. As a first-level Help Desk support specialist, you should be able to help  more...

Lotus Courses New Features in Domino Designer 8 This 1-day Lotus course covers the enhancements made to the Lotus Notes 8 and Lotus Domino Designer clients including @functions, @commands, design element properties, the LotusScript language, and changes that affect Web application development. Book this course today by calling Holborn Training Ltd, an authorised IBM Training Reseller on 020 7025 4700 or 020 7792 5214. Call today.  more...

Appraising for Peak Performance ...ansfer their new skills and knowledge effectively. Please call for further details. Course Content: What does appraisal mean to you? Management of people and performance, identifying differences in performance and avoiding the pitfalls of unequal distribution of rewards Opportunity to audit the people skills in the organisation, identifying past performance and future potential  more...

Google Maps Optimisation Training Course ...r 65% of people use the internet. If your customers are locally based, the importance of concentrating on the local optimisation of your website and local directory listings is paramount. Millions of people search Google Maps every day. Google now displays its maps results on the first page, in their regular search results. They call this the "10 box" because 10 local businesses are  more...

Positive influencing skills ...y matters. Positive influencing skills is designed specifically to help you develop the confidence and practical influencing skills that can ensure you make a positive impact even in difficult situations. The programme also forms the ideal starting point for your development journey; helping you understand where you are now, so you can be sure you're heading in the right direction. You'll come  more...

Ethical Selling Techniques Course Objectives: Ethical Selling Techniques is an excellent one-day, hands-on workshop that introduces new sales people to the concept of effective selling, including identifying the needs of the customer and demonstrating to them the value of your product or service in meeting their need. We concentrate on the fundamentals of salesmanship whilst going well beyond traditional sales concepts.  more...

Android Hybrid Applications One of the android platform available user interface controls is the web view. The web view functions as a small web browser and is capable of parsing and displaying data similarly to any web browser. Its implementation is based on the WebKit open source browser. The same engine Chrome and Safari are based on. The methods we can call on a web view object allows us having a smooth integration  more...

Managing Exotic Risk ...roducts during times of financial stress. Lessons learned call for a re-assessment of tools available for the management of exotic risk. More than ever, it is necessary for managers to gain a handle on complexity and understand the most common mistakes made by traders and financial engineers when they model and hedge exotic structures. This workshop will explore through practical real-life  more...