Instructor Led Call Training in New York, USA
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Call Seminar Schedule
| Program | Location | |||
|---|---|---|---|---|
June, 2012 | ||||
| 7th Jun | Fearless Presentations ® | New York, NY | [Register] | |
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Taylor Performance Solutions, Inc.
Customer Service Training Skills
This program is custom designed to meet the following business goals:
*Exceed customer service expectations
*Reduce the number of supervisory transfer goals
*Develop professional consistency in leaving voicemails, responding to voicemails, writing email
*Develop a customer focused approach to putting customers on hold and transferring calls
*Increase opportunities for first point of
more...
Customer Service Training Skills
This program is custom designed to meet the following business goals:
*Exceed customer service expectations
*Reduce the number of supervisory transfer goals
*Develop professional consistency in leaving voicemails, responding to voicemails, writing email
*Develop a customer focused approach to putting customers on hold and transferring calls
*Increase opportunities for first point of
more...
Train the Trainer Public Workshop
Melville, New York - October 25 and 25, 2011.
This interactive workshop is open to the public and is appropriate for both new trainers and trainers who have been in their position for a while but have not completed a formal train the trainer program. The two day program will cover the essentials of training design and classroom delivery.
For more information, please send an email to
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Melville, New York - October 25 and 25, 2011.
This interactive workshop is open to the public and is appropriate for both new trainers and trainers who have been in their position for a while but have not completed a formal train the trainer program. The two day program will cover the essentials of training design and classroom delivery.
For more information, please send an email to
more...
1 to 1 Professional Coaching - Sales, Presentations, Supervisory Skills
If you get frustrated in large training sessions because (1) you can't focus on your specific issues, or (2) because you wait all day for that one kernel of information that will help you or if (3) you get intimidated practicing in front of large groups...try 1 to 1 Professional Coaching. Our professional trainers/ businesspeople can coach you on your process, your products, your employee issues
more...
If you get frustrated in large training sessions because (1) you can't focus on your specific issues, or (2) because you wait all day for that one kernel of information that will help you or if (3) you get intimidated practicing in front of large groups...try 1 to 1 Professional Coaching. Our professional trainers/ businesspeople can coach you on your process, your products, your employee issues
more...
Professional Customer Service Skills
Our customized training programs help businesses:
Increase first point of contact problem resolution
Develop customer satisfaction and loyalty
Enhance employee job satisfaction to reduce turnover
The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and
more...
Communications and Customer Relations
Our customized customer service training programs help businesses achieve the following goals:
Increase first point of contact resolution
Develop customer satisfaction and loyalty
Enhance employee job satisfaction
Reduce turnover
The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The
more...
Our customized customer service training programs help businesses achieve the following goals:
Increase first point of contact resolution
Develop customer satisfaction and loyalty
Enhance employee job satisfaction
Reduce turnover
The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The
more...
From The Career Center
Cisco PIX Firewall - Advanced
...he PIX Firewall.
Describe how the PIX Firewall supports call handling sessions and VoIP call signaling.
Configure AAA on the PIX Firewall.
Configure shunning on the PIX Firewall.
Configure a site-to-site VPN using the PIX Firewall.
Configure a VPN Client-to-PIX Firewall VPN.
Configure the PIX Firewall?s PPPoE client.
Perform password recovery on the PIX Firewall.
Install the PIX
more...
Cisco PIX Firewall - Advanced
...he PIX Firewall.
Describe how the PIX Firewall supports call handling sessions and VoIP call signaling.
Configure AAA on the PIX Firewall.
Configure shunning on the PIX Firewall.
Configure a site-to-site VPN using the PIX Firewall.
Configure a VPN Client-to-PIX Firewall VPN.
Configure the PIX Firewall?s PPPoE client.
Perform password recovery on the PIX Firewall.
Install the PIX
more...
From Manhattan Edit Workshop
Six Week Intensive Art Of Editing Workshop
Less starving. More artist.
Manhattan Edit Workshop's Six Week Intensive Course in the art and technique of editing is a comprehensive jump-start for anyone serious about a career in post-production.
In addition to certified training in Avid, Final Cut Pro 7 & FCPX and After Effects, we devote time each day to film theory; covering the history & evolution of editing technique, as well as the
more...
Less starving. More artist.
Manhattan Edit Workshop's Six Week Intensive Course in the art and technique of editing is a comprehensive jump-start for anyone serious about a career in post-production.
In addition to certified training in Avid, Final Cut Pro 7 & FCPX and After Effects, we devote time each day to film theory; covering the history & evolution of editing technique, as well as the
more...
From National Safety Awareness, LLC Training Center
CPR HEALTH CARE PROVIDER
...ontact Christina: Info@nationalsafetyawareness. com
or call (845) 597-9437
Mailing Address
P. O. Box 321
Fishkill, NY 12524
Location(s):
Our Company works from various location mainly Newburgh, NY. However we offer numerous On-Site classes (we come to you).
We also offer course at various location throughout the United States.
Please see our calendar for dates and
more...
From Learn Excel Class
Excel VBA
... like for/ next and do/ while. You will also learn how to call functions, how to write your own functions, how to create forms, how to use workbook events to add buttons to toolbars, and how to connect to a database. No other school offers students access to a video library for you to review the class at your leisure!
The objectives of the Excel Visual Basic Applications Class include:
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From Motivational Interviewing Training
Motivational Interviewing Preparing People for Change Theory and Skill Building Training Seminar -httpuserserolscomksciac
...ed to future seminars.
HOTEL RESERVATIONS: Hotel Beacon -CALL: 212-787-1100, ext. 623 or 800-572-4969, Monday through Friday. Specify a Motivational Interviewing Seminar.a Special Room rates per night honored until February 17, 2012: $235. 00 King/ Queen standard (single) or Two Doubles; $265. 00 King suite (King bed and queen sleep sofa) all rooms include kitchenette, 32a flat screen TV,
more...
...ed to future seminars.
HOTEL RESERVATIONS: Hotel Beacon -CALL: 212-787-1100, ext. 623 or 800-572-4969, Monday through Friday. Specify a Motivational Interviewing Seminar.a Special Room rates per night honored until February 17, 2012: $235. 00 King/ Queen standard (single) or Two Doubles; $265. 00 King suite (King bed and queen sleep sofa) all rooms include kitchenette, 32a flat screen TV,
more...
Motivational Interviewing Theory and Skill Building Training Seminar -httpuserserolscomksciaccaMIannouncehtm
...uare Theater district, & attractions.
HOTEL RESERVATIONS CALL: 212-787-1100 ext. 623, or 800-572-4969, Mon.- Fri. *Specify "Motivational Interviewing Seminar."
Special rates per night honored until Augist 26, 2011: Single/ Double $255. 00 for King or Queen standard & Doubles (two double beds); $295. 00 for King suites (king bed and queen sofa bed); all rooms w/ kitchenette, 32" Flat screen
more...
From Metropolitan Computer Services, Inc
Microsoft Office 2010 or 2007 Training
Metropolitan Computer Services, Inc. has developed an exciting class specifically on the a New Features of MS Office 2007 or 2010a . Before deploying your upgrade, prepare your valuable employees on all of the new features of MS Office. To reinforce the class, we have a 6 page full color tri-fold (Quick Reference Card).
Call (516) 214 - 0157 for a FREE sample!
more...
Metropolitan Computer Services, Inc. has developed an exciting class specifically on the a New Features of MS Office 2007 or 2010a . Before deploying your upgrade, prepare your valuable employees on all of the new features of MS Office. To reinforce the class, we have a 6 page full color tri-fold (Quick Reference Card).
Call (516) 214 - 0157 for a FREE sample!
more...
From Bay Shore Safety Council
Defensive Drivers Course
The Bay Shore Safety Council Offer the National Traffic Safety Institutes 6-hr Defensive Driver Workshop. Participants attending this 6hr - 1 day course will receive 10% Insurance premium reduction good for three years and up to 4 points reduction on there NYS drivers license. Classes are Saturdays and Sundays only from 9am to 3pm go to www. bayshoresafetycouncil. com or call (631)901-3613
more...
The Bay Shore Safety Council Offer the National Traffic Safety Institutes 6-hr Defensive Driver Workshop. Participants attending this 6hr - 1 day course will receive 10% Insurance premium reduction good for three years and up to 4 points reduction on there NYS drivers license. Classes are Saturdays and Sundays only from 9am to 3pm go to www. bayshoresafetycouncil. com or call (631)901-3613
more...
Anger Management
The Bay Shore Safety Council Offer the National Traffic Safety Institutes 6-hr Anger Management Workshop. Participants attending this course will receive a course completion certificate good for court or employer requirements go to www. bayshoresafetycouncil. com or call (631)901-3613
more...
From Teracom Training Institute
Bootcamp Course 101 and Course 130 Please see our Schedule Page for upcoming seminars
Teracom BOOT CAMP is Course 101 Telecom, Datacom and Networking for Non-Engineering Professionals and Course 130 Understanding VoIP together to make a full week of training. Designed to get you up to speed and fill in the gaps, BOOT CAMP will give you the solid base necessary to eliminate frustration, increase accuracy, effectiveness and efficiency.
Monday, Tuesday and Wednesday: our acclaimed
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Teracom BOOT CAMP is Course 101 Telecom, Datacom and Networking for Non-Engineering Professionals and Course 130 Understanding VoIP together to make a full week of training. Designed to get you up to speed and fill in the gaps, BOOT CAMP will give you the solid base necessary to eliminate frustration, increase accuracy, effectiveness and efficiency.
Monday, Tuesday and Wednesday: our acclaimed
more...
From Human Technologies Global Inc
THE The Human Experience Training
Live, customized, highly interative, world class customer service skills training for front lines and/ or train-the-trainer programs. Also offered is university certification from Purdue University's Center for Customer Driven Quality. We specialize in the contact center arena but are across industries, as well as international. We believe training is ongoing and needs to be delivered over
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From Teracom Training Institute
Washington DC January 27-28 2011 Course 130-Understanding Voice over IP *Optional Boot Camp*
Understanding Voice over IP is a two-day comprehensive VoIP training course for non-engineering professionals who need an overview and update on VoIP fundamentals, PBX replacement, convergence, carrier services and interconnect, implementation issues and solutions, VoIP system vendors, business and deployment cases and project management.
Taking this voip training course, you'll obtain the solid
more...
Santa Ana CA , November 4-5, 2010 Course 130 Understanding Voice Over IP
Course 130 Understanding Voice over IP is a two-day comprehensive VoIP training course for non-engineering professionals who need an overview and update on VoIP fundamentals, PBX replacement, convergence, carrier services and interconnect, implementation issues and solutions, VoIP system vendors, business and deployment cases and project management.
Taking this voip training course, you'll
more...
Course 130 Understanding Voice over IP is a two-day comprehensive VoIP training course for non-engineering professionals who need an overview and update on VoIP fundamentals, PBX replacement, convergence, carrier services and interconnect, implementation issues and solutions, VoIP system vendors, business and deployment cases and project management.
Taking this voip training course, you'll
more...
From Jeff Goldberg & Associates
Getting Appointments with Decsion Makers
It all starts with an appointment. In direct sales, if you can't meet with the prospect you've got nothing. In this fun and interactive program JG&A will teach you the techniques you need to know to overcome call reluctance, get through to the right person and fill your pipeline with lots of new appointments.
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From Teracom Training Institute
Understanding IP Contact Center Technology
...nter Technology covers virtually all aspects of IP in the call center with a complete, unbiased picture and a thorough understanding of IP contact center technologies, benefits, issues, options for solutions, migration and integration strategies and vendor offerings, complete with practical templates and checklists you can put to immediate use.
Impossible to find in one place anywhere else,
more...
...nter Technology covers virtually all aspects of IP in the call center with a complete, unbiased picture and a thorough understanding of IP contact center technologies, benefits, issues, options for solutions, migration and integration strategies and vendor offerings, complete with practical templates and checklists you can put to immediate use.
Impossible to find in one place anywhere else,
more...
From IPI VERDAD Investigations and Protection, INC
ADVANCED TACTICAL RIFLE 1
http://www. verdadinvestigations. com/ advanced-tactical-rifle-2/
Advanced Tactical Rifle 1 Course, (2 days)
VERDAD Investigations and Protection, INC 315-453-3660 for Registration
October 15, 16, 2011
Pre-requisite: Introduction to the AR-15 / M-4 Rifle course a or firearms training course of equivalent level.
The following firearms training topics will be covered:
a Firearms
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From New York Hypnosis Institute LLC
Hypnosis Certification Seminar in New York City NYC and Miami Florida
...osis!
To learn more visit www. tryhypnosisnow. com
Or Call 877-800-6443
Basic & Advanced Training
The NY Hypnosis Institute LLC offers thorough and expert hypnosis training in Midtown Manhattan in a friendly, small-group setting. You will receive personal attention, ongoing mentoring and support by our instructor and staff. All classes are experiential, educational and enlightening. You
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From Cellular Plaza Repair Training Center
cellphone repair school
we offer course on cellphone repair every week all year long Monday to Friday 10 am to 5 pm. in this class you will be learning level I, II and III plus how to unlock phones. at the end of the class you will be able to repair the following cellphone problems: water damage, lcd, digitizer, charging port, no power, no ringer, keypad malfunction, soldering, trackball, trackpad, headjack, switches,
more...
we offer course on cellphone repair every week all year long Monday to Friday 10 am to 5 pm. in this class you will be learning level I, II and III plus how to unlock phones. at the end of the class you will be able to repair the following cellphone problems: water damage, lcd, digitizer, charging port, no power, no ringer, keypad malfunction, soldering, trackball, trackpad, headjack, switches,
more...
From Bomar Marketing Seminars
Proposal Preparation Workshop
"Proposal Preparation/ Writing Workshop" is a 1-day course on how to prepare proposals quickly, effectively, and with a reasonable chance to win a bid. To be most effective, it should be conducted in-house, with a small number of sales and administrative staff, and anyone else who contributes to the proposal strategy or preparation effort.
It can be assumed that the cost of the course will be
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From Cool Voice Radio
Making Money in Voiceovers
This course series is designed to orient voiceover talent interested in global voice-over work. First, to determine what genre of voice work is best suited for the talent will be based on their ability to interpret not only the language yet the intent of the writer when given various scripts Below is an overview of the many different genres and areas of voiceover work:
Automatic Instructions Auto
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From CleanEdison
Albuquerque LEED AP Exam Test Prep Course Mar 16 Mon Mar 17 Tue
...on class nearest you and sign up now to save!
Questions? Call 888-51-EDISON (888-513-3476) for answers to all your questions about the CleanEdison LEED AP study program.
CleanEdison Courses Includes everything you need to know to pass the LEED 2. 2 Exam. All of our instructors are LEED AP Certified and hold at least one masters degree in either Mechanical Engineering, Urban Planning or
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From LEARNING TECHNIQUES: Speed Reading Courses in NY, NJ, & CT led by Columbia University Ph.D.
Speed Reading
Learning Techniques is a leader in speed reading courses and study skills courses in New York, New Jersey, and Connecticut. Dr. Richard Feldman, who personally presents all classes, holds a Ph.D. in educational psychology from Columbia University. He is the author of "Speed Reading" and the innovator of the A+ Study System. Dr. Feldman has trained over fifteen thousand students, business people,
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Learning Techniques is a leader in speed reading courses and study skills courses in New York, New Jersey, and Connecticut. Dr. Richard Feldman, who personally presents all classes, holds a Ph.D. in educational psychology from Columbia University. He is the author of "Speed Reading" and the innovator of the A+ Study System. Dr. Feldman has trained over fifteen thousand students, business people,
more...
From New Horizons Albany - Tech Valley
Business Skills Courses
Courses aimed at improving your business skills. Learn business skills such as business accounting, team participation, problem solving and call center management.
See all Business Skills courses available: http://www.nhtechvalley.com/category/5/
more...
Courses aimed at improving your business skills. Learn business skills such as business accounting, team participation, problem solving and call center management.
See all Business Skills courses available: http://www.nhtechvalley.com/category/5/
more...
From Synergy Solutions International
Telephone & Voice-Mail Etiquette
Course Description
Every time you make or receive a telephone call at work, you are representing yourself, your department and company-to both external and internal customers. The impression you create will be a lasting one. Make sure your voice and mannerism reflect that you are alert and at your best!
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Course Description
Every time you make or receive a telephone call at work, you are representing yourself, your department and company-to both external and internal customers. The impression you create will be a lasting one. Make sure your voice and mannerism reflect that you are alert and at your best!
more...
online course |
instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
