Call Center

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Call Center Training Seminars and Classes
From Online Training Directory
Certified Call Center Professional Online on-line e-learning cbt (computer based) ...Call Center Professional Onlinea is a Web-based certification course designed to educate professionals on call center technologies and best practices necessary to deliver world-class customer service. It is the only certification endorsed by Dr. Jon Anton, Founder of Purdue`s Center for Customer-Driven Quality, the Global Call Center Leadership Council and developed in partnership with EDS.  more...
From Dubai Sail LLC
Administrative Programs workshop / seminartrain the trainer ... 3 11 Apr 2006 13 Apr 2006 Arabic 1500$ Admin 10 Call Center Management 5 22 Apr 2006 26 Apr 2006 Arabic 1800$ Admin 11 Modern Preparation for New Supervisors 5 29 Apr 2006 3 May 2006 Arabic 1700$ Admin 12 VIP Ceremony and Protocol Skills 3 6 May 2006 8 May 2006 Arabic 1500$ Admin 13 Administrative System Fusion 5 13 May 2006 17 May 2006 Arabic 1800$  more...
Call Center Training Providers and Trainers
The Customer Service Training Institute ...on-line Certificate Courses in Customer Service Training, Call Center Agent Training, and Customer Service Training for Service Technicians. Our materials are designed to be used in a self study or home based environment so anyone can fit this training into any schedule no matter how busy it may be. Self study also allows an individual the ability to train at their own pace and not have to more...
The College of Call Center Excellence ...xperienced certified instructors make the difference. For call center professionals looking to enhance their skills and insights on a wide range of subjects, there is no better program. The call center training courses are designed to let you customize the learning experience by focusing on specific areas of interest. All courses cover the key challenges you need to successfully elevate your more...
Belding Skills Development Corporation Belding Skills Development is about people. We"re about customer service training, and the interpersonal skills and strategies that can often make the difference between success and mediocrity in a business environment. World Class Customer Service, as we define it, is the process of consistently creating the best, most positive experience possible for every customer. To achieve World more...
International Contact Center Academy ICCA is dedicated to providing best in class webinars, education, training, seminars, conferences, workshops to the Contact Center Industry. Our goal is to be your primary provider for all your Contact Center Training needs. We present a wide range of experts from Industry. In addition to our webinars, we present live events such as Conferences & Exhibitions, Seminars & Workshops, In House more...
Najah Engineering Consultants LLC Diesel Generators Design, Applications, Sizing, Protection, Control and Instrumentation Diesel Generators Installation Diesel Generators Operation & Trouble-shooting Industrial Noise Control Exhaust Mufflers Design HVAC Duct Acoustical Design & Sound Calculations Acoustic Enclosures, Attenuators and Acoustic Louvers Design Diesel Generator Professional Certified Program Diesel Generators more...
EasySpokenEnglish.com ...stry segments in India, China and across the world: 1. Call Centers 2. Hotel & Tourism 3. Business AADE is fully aware of the human resource challenges the call center industry faces today. There is a limited pool of qualified English Speaking applicants. Hiring rates have gone down to less than (6 8) and attrition rates are on the increase. We are therefore focusing on training more...
Series 7 Specialists Experienced trainer available for long-term or project contracts. Expertise has been demonstrated across a wide range of industries, applications, audiences and venues, using hands-on, classroom, telephone and web training methods. A sampling of trainings provided includes FINRA pre-license, proprietary software (library management, stock and bond trading/ account management and textbook more...
ME Resolution Center ...rtunity (EEO) services, Human Relations (HR) Training and Call Center Management. We offer 100 EEO/ HR training courses, 2 EEO Services (Counseling/ Investigations), 3 Dispute Resolution Prevention Plans, 2 Mediation Training Courses (Basic/ Advance), 3 Mediation types (Family/ Business/ Divorce), Career Coaching, 2 Call Center Courses (Management/ Employees) and 1 Community Outreach Program. more...
High Technologies Solutions ...ew Delhi, call-centre jobs New Delhi, bpo jobs New Delhi, call center jobs New Delhi, New Delhi call centre jobs, New Delhi call center jobs, call center openings, call centre openings bpo openings chenai, bpo technical vacancies New Delhi, vb job NewDelhi, oracle job New Delhi, asp job New Delhi, asp.net job New Delhi, vb.net job NewDelhi, java job New Delhi, j2ee job New Delhi, jsp job New more...
ITJobZone Greetings from ITJobZone - A Recruitment and Training division based at Mumbai and Bangalore We provide locally available, qualified and verified trainers to provide Cost effective Training's for corporate in across vertical at any location in India for various corporate, Educational Institutes, NGOs, Etc. We work to create a win-win situation. We are currently providing recruitment and more...
VanSight a division of Synbiz Solutions Private Limited We are training company who believe in active learning as people deserve to know the best. We have diverseness in our curricula, we teach English Skills from Spoken English to GRE, Voice and accent, Personality Development, Medical transcription, Communication skills, Presentation Skills and etc., a person need to be a better professional. To name a few of our clients: Taj group of hotels, other more...
BPOzitions Enterprise Pvt. Ltd A Professional career of one s choice is like a dream come true. Most often modern demands are complex and what one has learnt in college may not be enough. So having a degree with good job in today s market until one has the required soft skills and the adequate job specific skills BPOzitions offers job-oriented training courses to impart skills in the appropriate areas in a focused more...
One Core Business Innovations Co. ...n a career shift to the business process outsourcing, our Call Center 101 and Call Center Readiness Program could just be the training for you. Trainer Development Series Whether your trainers are new or have been on the job for some time, they need to constantly upgrade their skills as the quality of their classes and trainees heavily rely on their training competencies. This series is more...
Human Technologies Global Inc ...ilio, Ph. D., president, authors many books: Wake Up Your Call Center: Humanize Your Interaction Hub, 4th ed, Customer Service and The Human Experience, Lay Your Cards on the Table: 52 Ways to Stack Your Personal Deck (with a 32 card deck), How to Kick Your Customer Service Up A Notch: 101 Insider Tips, Vol I and II, The Expert's Guide to Customer Service Vol I and II, and a popular more...
eSynergy International ...elopment courses in Meat Technology, English Proficiency/ Call Center, & IELTS Review is engaged in the training and development of applied skills for immediate usage in the workplace. It provides animal slaughtering and butchering courses to meet the demand for butchers abroad like Canada, Australia, New Zealand ,UK, Europe and Middle East. eSynergy also offers a English more...
Academy of Learning Computer & Business College ... Assistant -Pharmacy Technician Customer Service; Call Center Support Workplace Success and Entrepreneurship; Keyboarding and Related Office Skills; Office Procedures; Business Correspondence; and many more. Courses range from beginner to advanced levels. THE ADVANTAGES OF ACADEMY OF LEARNING TRAINING Our method of instruction has many advantages for the student:  more...
Communico Ltd. We specialize in helping organizations develop a MAGIC(R) Service Culture, so they consistently create meaningful and memorable customer experiences. M. A. G. I. C. stands for Make A Great Impression on the Customer: We partner with you to provide the tools and create an environment where every associate chooses to make every contact MAGIC. Our core program is The MAGIC of Customer Relationsmore...
ITSM Experts ITSM Experts is the leading professional IT Service Management training and consulting organization in Asia Pacific with more than 20 years of experience in the field of IT Service Support. We offer an impressive range of knowledge and career enhancing skills including industry recognized certifications for Help Desk and Service Desk Professionals that enables them to deliver exceptional more...
Contact Ignition Contact Ignition provide training interventions for all business communications issues. We are specialist in contact centre / call centre channels and deal with sales, customer service and account management. We provide bespoke solutions and off the shelve courses. We are open and adaptable and have the abilities create unique solutions to unique difficulties. All of our courses are designed more...
Mental Combat Mental Combat is a dynamic training company that specializes in sales, management, communication training. Our approach at Mental Combat is totally unique, fresh and highly effective. Our techniques are based on NLP (Neuro-Linguistic Programming) and are guaranteed to produce results not only in sales and performance but also in a positive outcome based approach, deeper and more advanced more...
TechnoVoice Trainers Pvt. Ltd. TechnoVoice was setup in 2003. Based at Ludhiana we are pioneers in Preparation of IELTS, TOEFL, GRE, French, Spoken English, Voice & Accent training & resourcing for Call Center Industry. more...
Leaders Training & Consultancy (LTC) ...& Services Knowledge Management Training & Services Call Center Management, Contact Center and Help Desk Training & Services IT Information Library (ITIL) and Service Management Training & Services Six Sigma, Quality Management, Lean Management Training Strategic Management, Team Building, Leadership Training Financial, Accounting, Budget Operations Training Banking and more...
Orion Edutech Orion Edutech was established in the year 2005 with the sole aim of empowering the students with the knowledge which is relevant to BPO Industry. Orion Edutech is time tested and trusted pre-process training institute accepted & approved by whole ITes Industry. It is an ISO 9001-2008 Certified with PAN India presence. Our training program is Customized in such a way that the market value of the more...
Linxprovi8 Training and Tutorial Servies Linxprovi8 Training and Tutorial Services specializes in Academic and Professional Education, Training and Development that specifically meets every individual or company needs in both group or individual set up. Our main Tutorial Center for in-house tutoring is located in Makati City and Quezon City. Our experienced staff members possess the credentials and expertise to help you achieve your more...
CariZMa ... association with premier global specialists, such as The Call Center School, The Fisher Institute for Professional Selling The University of Akron (Ohio, USA), HRSG, among others. Our training methods are engaging and interactive, based on experiential learning techniques, and are customized to the needs of each of our clients. Our services include comprehensive people development programs more...
TeleDevelopment Services, Inc TeleDevelopment Services, Inc. (TDS) is a 20-year-old US-based international Consulting, Training and Human Resource Solutions provider headquartered in Cleveland, Ohio, with offices in the Philippines and the Dominican Republic. TDS specializes in helping companies maximize opportunities in the BPO and Contact Center industry. TDS has supported over 450 captive and outsourced Teleservices and BPO more...
Sketch Call Center Training Institute Private Ltd. ...rd of molding hundreds of candidates into professional as Call Center Executives, Technical Support Representatives, Medical Billers, and IT Professionals. Upon successful completion of our individualized training program, we also help the successfully trained candidates to be placed in the well-established Call Centers, HealthCare BPO s, Software Companies and IT Consulting Firms in more...
Career Pundits - Crt & Advanced English Training House CAREER PUNDITS is the Campus Recruitment Training division of Formula HR Consulting Pvt. Ltd., an ISO 9001: 2008 Certified Company, one of the leading HR & Management consulting firm providing complete HR Solutions for more than 200 MNC s across the globe. With a vast experience in the Human Resources and Talent Acquisition space, we have understood the requirements of the Employers worldwide. more...
Dhaewood Aviation Business School ... AIRLINES JOBS FAST.*Airline Cabin Crew Training, Airline Call Center Training, Airline Customer Service, Airline Finance and Accounting Management, Airline Marketing, Airline Revenue Management, Airport Customer Service, Airport Operations, Cargo Customer Service, Cargo Marketing, Introduction to Air Transportation, Introduction to the Airline Industry, IATA Global Distribution Systems Fares more...
Reflective Keynotes Inc. ...call center, sales and presentation skills training workshops customized for your organization and held at your location. Some examples of our training workshops include: 1) How to Answer the Call (telephone skills) 2) Customers Come First (IT Help Desk training) 3) Sales Training for Call Center Agents 4) Coaching Employees to Improved Performance 5) Designing and more...
ICCM Pakistan ICCM Pakistan is an education and management consulting firm, specializing in customer care. ICCM was established to promote global customer care industry standards, best practices and applications in Pakistan and empower individuals and organizations to provide best customer services by improving customer contact services. ICCM offers a wide ranging curriculum of customer care trainings and more...
Grass Academy First & best training & finishing school focused on improving employment & productivity by grooming personality & imparting important skills to Graduates, Students, Businessmen & Housewivesmore...
Pinktrout Informatics India Ltd. ...ng their capability to contact customers through outbound call center. Our telemarketing consultants have developed an exclusive network of highly experienced call centers providing cost effective, custom telemarketing solutions. . We convert the data into information, and use that information to produce the management reports and customer profiles that you need. The result is that a customer more...
National Training and Consulting Institute of America, LLC The National Training and Consulting Institute of America, LLC (NTCIA-LLC) is a compilation of training and consulting professionals who help companies and organizations improve their current training department. NTCIA-LLC specializes in eLearning and eTraining as well as the traditional face to face learning environment. We have expertise in sales, retention and customer service in the call more...
Candid Consultancy Candid Consultancy, a group of professionals, is Baroda s leading training and development organization. Driven by a vision to provide cutting edge learning solutions to organizations and individuals to succeed and enhance performance, we have grown with a state wide network of offices and learning centers and a dedicated team of training and consulting professionals. To bring to bear best more...
Institute of Call Center Technologies ...Call Center Technologies is the leading training and development organization in our country. Driven by a vision to provide cutting edge learning solutions to organizations and individuals to succeed and enhance performance, Of training and consulting professionals. To bring to bear best international practices and deep local Knowledge to our clients and students. Assessments for sectors more...
Wisescope Technologies ...rograms in Software Engineering, IT , Project Management, Call Center trainings for agents and supervisors and managers ,Emerging Technologies., ISO, Quality and specific consulting and iplementation of Methodologies, frameworks and practices in above areas. As most of our training programs are customized, we provide options based on blended training models withthe help of instructor - led more...
Pinnacle Point Skill Enhancing Center (P) Limited Pinnacle Point is a training company based in Trivandrum offering training to the local workforce. At Pinnacle Point we invest heavily in new learning facilities to help you, as an employer, to invest in your workforce. We can give you that important 'edge' in today s competitive environment and contribute to your company's growth. We consider that the well trained workforce remain the more...
The Resource Center ...Center, established in 1995, has the largest selection of call center, help desk, and telecommunication education resources anywhere on the web today, including books, videos, self-study aids, and public and onsite seminars and certifications. Whether you are organizing a help desk for the first time, or you are an experienced call center manager or analyst implementing state-of-the-art more...
BPO Certification Institute Inc. ...d in Competence Certification of professionals working in Call Centers and BPO organizations. BCI offers the world s largest range of global Certifications focusing on as many as eight different levels of BPO & Call Center professionals from fresh Agents/ Associates, to Team Leaders and Operations to functional specialists to Business Leaders. It has certified nearly 8000 professionals more...
American English Skills Development Center Inc. The American English Skills Development Center Inc., the fastest growing training center in the Philippines, is a TESDA-certified training center dedicated to improving spoken and written English -- locally and globally. We provide training solutions for local and international corporations, government organizations, and individuals. Each instructor has extensive background in training. more...
PerformSmart We provide ILT, e-learning, and WebEx learning solutions to help companies build brands, drive sales, and increase revenues. Our most popular programs are call center sales training, customer service training, dealer and vendor training, and consumer training and education. Our e-learning programs can be developed in Captivate, Articulate, Lectora, and Breeze, and can include character more...
Rayonsoft ...who wants to kick start their career in IT sector .All call center/BPO executives who had good communication and analysis skills. .All the business development executives / Business Development Managers .Systems Analysts and programmers interested in expanding their role into the business area COURSE DURATION: 7 Working Days or 2 Week Ends Regards, Business more...
The conSELLtant The conSELLtant are Specialists in Sales Training Professional Sales Training (Selling Skills)-Field/ Telephone(Basic Skills & Advanced) Selling Skills for specialized sectors like: Media, Retail, Insurance, FMCG s, Telecom, Pharma etc, Coaching Skills for Sales Managers Managerial Skills for Frontline Sales Managers Negotiation Skills Presentation Skills  more...
Vested Business Brokers, LTD ... lists, opportunity to participate in our opt in outbound call center, access to management and senior brokers, mailing campaigns (you are only responsible for postage), weekly company wide conference calls, and ongoing continuing education. We also market every listing you obtain on 30 business listings websites without charge to you or your seller. If you are interested in becoming a more...
Ergoarts Ergonomics Ergonomics is the science of designing the job to fit the worker, instead of expecting the worker to fit the job. Tasks, tools, equipment and workplace layouts are studied and optimized to ensure a safe and efficient work environment. Serafine Janice Lilien has performed thousands of home and office ergonomic evaluations and taught about a hundred classes over the past seven more...
E & J Global Consulting We work harmoniously with SMEs and tailor-fit our trainings/seminars based on their specific requirements. We firmly believe in a win win long-term relationship. Our modules come with our own Habit Builder and Action Plan Worksheets that greatly help in the success of the participants. We offer life-changing, high-impact trainings that reveal some of life's secrets to success like Making Public more...
Anupam Solutions ...sonality Development Classes * Spoken English Classes * Call Center Training Corporate Trainings: Training programs facilitate Corporate which translate their corporate vision into reality. Our training programmers cater to Corporate, who aspire for empowered business with high growth rate through experiential learning and open itself to a process of helping aspiring to better them and more...
RCCSP Professional Education Alliance ...vides access to the world's most comprehensive network of call center, help desk, ITIL, telecommunications, and outsourcing training and certification providers. The RCCSP Professional Education Alliance brings together the world's biggest and best training companies from the United States, all with long-standing and deserved reputations for quality content, experienced instructors, and more...
Bpo Training Academy ...he professional development of individuals in the BPO and Call Center Industry. We offer a comprehensive curriculum of training programs to fit the needs of those people who would like to work as a Call Center Agent, Technical Service Support, Medical Transcriptionist and as a Back Office personnel. Training programs from BPO TRAINING ACADEMY, one of Philippine's most sophisticated Business more...
Momenta Qatar I work as a BPO Quality Training and Coordinator at Momenta Qatar.I write scripts and does Soft Skill Training for Call Center Agents. Additionally, I do Quality Check and Mock Calls to newbies. Training includes Sales Techniques, Tele Sales and Products and Services as per Client Required. more...
Lauderbaugh & Associates, Inc ...ustomer service to increase sales, and with Directors and Call Center/Help Desk Managers who want to improve human performance. She"s an international speaker, trainer, facilitator, author and certified management consultant (CPCM) on customer service management, specializing in performance improvement, call centers, up/cross selling and outbound calling. For free articles, tips, streaming more...
Alpha Sierra Academy Alpha Sierra Academy is a one-stop shop for Personal and Professional Development, SSB (Services Selection Board) Coaching for Armed Forces, English Language Training and Call Center Training. We, at Alpha Sierra Academy, aim to metamorphose individuals into accomplished social assets. Our programs have been devised for you, as per your grooming needs, and are backed by industry professionals & more...
outsource2experts.com Outsource2experts is a portal to gain details regarding Accounting and Finance Services, Business Consulting, Call center services, Data Conversion Services, Electronic Data Discovery, Financial Research & Analysis, Form Processing Services, FSA compliance verification, more...
Sai BPO Services Ltd We are a public limited company providing Total IT consultancy and project management services to clients in the UK and US. Our experienced team of professionals can take care of your service requirements Available services on: Data entry/data processing Data conversion to varied formats High speed Image-Scanning and Data capture OCR data from scanned pages and on to CDs more...
Amtech Marketing, Inc. ...ting, training and management recruiting services to help call center clients exponentially enhance the people, processes and technology of their operations. Our results-oriented services help you achieve high productivity balanced against high quality. As a result, you can realize higher customer satisfaction, improved sales results, lower costs, lower agent turnover and a stronger impact more...
The Call Center School ...Call Center School (TCCS) provides a wide variety of training and education programs for the call center professionals utilizing a variety of delivery mechanisms: Instructor-Led Courses. TCCS delivers traditional instructor-led training on a wide variety of call center topics. One-day and two-day courses are delivered on a public basis, or can be delivered as a standard or customized on-site more...
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