Instructor Led Call Center Training in Karnataka, India

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From iQrate Consulting Services
Web Application Testing Program Details: Testing web applications a is a complex, high-risk human endeavor. The toughest thing about web application testing is understanding the target audience well and meeting the requirements in terms of functionality, performance, reliability and security. There are several factors pertaining to the web application that are related to its success. It requires proper  more...
Design Patterns Course Overview: Patterns are a recent software engineering problem-solving discipline that emerged from the object-oriented community. Design patterns are recurring solutions to software design problems you find again and again in real-world application development. Patterns are about design and interaction of objects, as well as providing a communication platform concerning elegant, reusable  more...
SQL Server 2008 The course starts with an introduction to client-server architecture. It introduces the Structured Query Language and builds on the complexity of query handling in SQL Server 2005 and administrative tasks of SQL server2005. In addition it also introduces the comparison between SQL server 2000 and SQL server 2005. It includes the manipulation of Extensible Markup Language data (XML Data). This  more...
From Cosmic IT Solutions Pvt. Ltd
Call center training in Bangalore International call center training in Bangalore ...Call center training in Bangalore: Call Center Programs in Voice and Accent training : We provide training to freshers or an experienced call centre professionals working in domestic call center to equip for international outbound or inbound call centre. Topics covered: 1. Process training. 2. Voice and Accent training. 3. Call centre etiquette. 4. Customer relationship  more...
From Riti's Murder Games
Customer Delight Workshop Why worry about customer orientation This module defines what customer delight is and how it is different from customer satisfaction a What is customer satisfaction a What is delight a How does delight differ from satisfied customers a Examples of customer delight a Group task/ case study a Impact on revenue Identifying opportunities (1. 30 hours a 4. 15 hours) 165 min  more...
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