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From Lorman Education Services
Developing a Community Nonemergency Response System
...quired to build a business case to deploy a non-emergency call center. During this discussion, we will explore conducting a cost-benefit analysis and calculating return on investment which is even more critical in these lean times. In addition, we will focus on how to develop a change management program to help ensure that changes enabled by a new call center are adhered to and results in a
more...
Developing a Community Nonemergency Response System
...quired to build a business case to deploy a non-emergency call center. During this discussion, we will explore conducting a cost-benefit analysis and calculating return on investment which is even more critical in these lean times. In addition, we will focus on how to develop a change management program to help ensure that changes enabled by a new call center are adhered to and results in a
more...
