Call Center Abcs - Training Resources
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The Call Center School ...emand, self-paced curriculum for front-line agents called Call Center ABCs: Fundamentals for Call Center Staff. This 15-topic curriculum covers all aspects of call center operations and is a perfect program for new agent orientation or a refresher for experienced staff.
Recognizing there is no such thing as one size fits all education, TCCS also specializes in consulting and customization more...
