Call Center And Customer - Training Resources

Orator School of English Orator School of English, a unit of Global Institute of Communication, is a training and development organization. Driven by a vision to provide cutting edge learning solutions to companies and individuals to grow and enhance performance. We have a dedicated team of training and consulting professionals. With the world coming closer and becoming a close-knit family with boundaries shrinking, more...

BPOzitions Enterprise Pvt. Ltd A Professional career of one s choice is like a dream come true. Most often modern demands are complex and what one has learnt in college may not be enough. So having a degree with good job in today s market until one has the required soft skills and the adequate job specific skills BPOzitions offers job-oriented training courses to impart skills in the appropriate areas in a focused more...

High Technologies Solutions The Institute has been continuously striving for excellence in education, training, research and consultancy in the fields of Management and Information Technology with a Mission of Offering Value Based Education . By intensive and meaningful teaching methods as well as regular inputs from practicing managers, the Institute grooms its students to excel as future managers and IT professionals, who more...

Communico Ltd. Communico Ltd. is the home of MAGIC - training and consulting that will help you create a culture of exceptional service. MAGIC (which stands for Make A Great Impression on the Customer) delivers measurable results. Through assessment, planning, training for all levels and coaching, we help organizations reach new levels of customer satisfaction and retention. more...

The Customer Service Training Institute We are an on-line provider os instant download and CD-ROM training manuals and resources dedicated to Customer Service Training. We offer on-line Certificate Courses in Customer Service Training, Call Center Agent Training, and Customer Service Training for Service Technicians. more...

National Training and Consulting Institute of America, LLC The National Training and Consulting Institute of America, LLC (NTCIA-LLC) is a compilation of training and consulting professionals who help companies and organizations improve their current training department. NTCIA-LLC specializes in eLearning and eTraining as well as the traditional face to face learning environment. We have expertise in sales, retention and customer service in the call more...

Sketch Call Center Training Institute Private Ltd. Who We Are Sketch, the winner of 'Shiksha Bharti Puraskar Award-2008' Awarded to Mr. D. Ravindra Kumar, Director of SKETCH on a national basis in the Training ,Development and Placement Services sector. Sketch symbolizes quality, commitment and skilled achievers whose sole purpose is to strike a benchmark in the world of training and placements and provide the best service to our more...

One Core Business Innovations Co. One Core Business Innovations, headquartered in Cebu City, Philippines was established with the primary goal of making a difference in the lives of every person who aspires to succeed in the workforce. OCBI believes that anyone can lead a productive living if prepared with adequate life and professional skills. This conviction is supported with the company's innovative programs; customized more...

AHEAD Professional Network Englishoncam, an online English training program designed by AHEAD Professional Network, is ready to help students and professionals around the globe improve their English communication skills. Learn from our expert English teachers through fun and interesting conversation topics. Practice your English skills as often as you want--right at your home or office. Start speaking better English with more...

The conSELLtant The conSELLtant are Specialists in Sales Training Professional Sales Training (Selling Skills)-Field/ Telephone(Basic Skills & Advanced) Selling Skills for specialized sectors like: Media, Retail, Insurance, FMCG s, Telecom, Pharma etc, Coaching Skills for Sales Managers Managerial Skills for Frontline Sales Managers Negotiation Skills Presentation Skills  more...

The Sales Alliance Inc. Founded in 1989, The Sales Alliance Inc. is headquartered in San Diego, CA. The company's 250 clients sell their products and services via direct sales, telesales and channel sales. Sales training and coaching programs include: major account sales, call center sales, inbound sales, telesales, retail sales, direct sales, business-to-business sales, face-to-face sales and sales management. All more...

Next Contact Center Academy The NCC Academy is dedicated to the professional development of individuals in the call center industry. We offer a comprehensive curriculum of training programs to fit the needs of all personnel in the call center industry, including frontline staff, supervisors and team leaders, managers and directors, workforce planners, quality specialists, and industry vendors. more...

ITSM Experts ITSM Experts is the leading professional IT Service Management training and consulting organization in Asia Pacific with more than 20 years of experience in the field of IT Service Support. We offer an impressive range of knowledge and career enhancing skills including industry recognized certifications for Help Desk and Service Desk Professionals that enables them to deliver exceptional more...

TrainingConnections.ORG We save you money by offering training development, design and classroom delivery on a contract basis. We add value to your company by bringing over 20 successful years of experience in Mid to Sr. Level Management in Sales, Leadership and Training to your organization. TrainingConnections.ORG is easy to work with and offers you the services of a first class training company at your service.  more...

RCCSP Professional Education Alliance The Resource Center for Customer Service Professionals (RCCSP), celebrating its tenth year of service to the contact center and IT communities, provides access to the world's most comprehensive network of call center, help desk, ITIL, telecommunications, and outsourcing training and certification providers. The RCCSP Professional Education Alliance brings together the world's biggest and best more...

Candid Consultancy Candid Consultancy, a group of professionals, is Baroda s leading training and development organization. Driven by a vision to provide cutting edge learning solutions to organizations and individuals to succeed and enhance performance, we have grown with a state wide network of offices and learning centers and a dedicated team of training and consulting professionals. To bring to bear best more...

Momenta Qatar I work as a BPO Quality Training and Coordinator at Momenta Qatar.I write scripts and does Soft Skill Training for Call Center Agents. Additionally, I do Quality Check and Mock Calls to newbies. Training includes Sales Techniques, Tele Sales and Products and Services as per Client Required. more...

The Thomas Center for Global Performance Strategies Cultural awarness and protocol training, customer service and telephone skills for call centers, comprehensive leadership development programs for new leaders and emerging leaders, team building and train-the-trainer for trainers wanting to fine tune their skills, especially when working with other cultures. Working in virtual classes. Our workshops can be conducted on-line as elearning classes. more...

Belding Skills Development Corporation Belding Skills Development is about people. We"re about customer service training, and the interpersonal skills and strategies that can often make the difference between success and mediocrity in a business environment. World Class Customer Service, as we define it, is the process of consistently creating the best, most positive experience possible for every customer. To achieve World Class more...

Lauderbaugh & Associates, Inc JJ Lauderbaugh, CPCM 408 866-7673 or 800 500-9656, 189 Altura Vista Dr., Los Gatos, CA 95032. JJ works with companies that want to give exceptional customer service to increase sales, and with Directors and Call Center/Help Desk Managers who want to improve human performance. She"s an international speaker, trainer, facilitator, author and certified management consultant (CPCM) on customer more...

Alpha Sierra Academy Alpha Sierra Academy is a one-stop shop for Personal and Professional Development, SSB (Services Selection Board) Coaching for Armed Forces, English Language Training and Call Center Training. We, at Alpha Sierra Academy, aim to metamorphose individuals into accomplished social assets. Our programs have been devised for you, as per your grooming needs, and are backed by industry professionals & more...

Academy of Learning Computer & Business College Academy of Learning is a unique training and development company specializing in the field of computer applications, information technology, business skills, and health care training; preparing individuals to meet the increasing needs of the business community. Since 1987, Academy of Learning has successfully delivered over 1.5 million training courses to students in Canada. Our success is based more...

Pinktrout Informatics India Ltd. Overview Pinktrout Informatics Technologies Ltd was founded in 1997 at Bangalore, basically a computer training and software development organization. After identifying the need for companies to grow by expanding their capability to contact customers through outbound call center. Our telemarketing consultants have developed an exclusive network of highly experienced call centers providing cost more...

Pinnacle Point Skill Enhancing Center (P) Limited Pinnacle Point is a training company based in Trivandrum offering training to the local workforce. At Pinnacle Point we invest heavily in new learning facilities to help you, as an employer, to invest in your workforce. We can give you that important 'edge' in today s competitive environment and contribute to your company's growth. We consider that the well trained workforce remain the more...

Jigyasa The Jigyasa initiative is a collective effort on part of some senior industry players with outstanding track record - throught this forum we provide excellent training solutions for freshers as well as industry players in the following areas of specialisations: 1. Export & Retail Merchandising 2. Visual Merchandising for Export & Retail 3. Product - Product Management and its Life Cycel 4. more...

Enhanced Training Solutions At Enhance Training Solutions, we provides companies with the high impact sales training and resources necessary to maximize revenue generation from both the inbound service and outbound telesales channel. Through custom workshops, one-on-one sales coaching sessions, and comprehensive consulting, Enhanced Training Solutions gives companies the edge they need to capture market share and build more...

The Resource Center The Resource Center, established in 1995, has the largest selection of call center, help desk, and telecommunication education resources anywhere on the web today, including books, videos, self-study aids, and public and onsite seminars and certifications. Whether you are organizing a help desk for the first time, or you are an experienced call center manager or analyst implementing more...

The Computer Workshop Our Mission The Computer Workshop"s experienced team is focused on providing high-quality software training, programming and other related computer services at a reasonable cost. Our dedicated, committed team believes in a "Customer First" mission, achieved by listening to your needs, assisting with your goals and providing solutions. Our customer-focused solutions include instructor-led more...

Amtech Marketing, Inc. Amtech Marketing provides consulting, training and management recruiting services to help call center clients exponentially enhance the people, processes and technology of their operations. Our results-oriented services help you achieve high productivity balanced against high quality. As a result, you can realize higher customer satisfaction, improved sales results, lower costs, lower agent more...

Brown Bag Training The Brown Bag Training Corporation is a pioneer provider to the call center and support industry of web-based, instructor-led, soft-skill training delivered via the Internet. The company was founded by support professionals who understand the need for affordable and viable soft-skills training solutions. TRAINING Industry Specific Soft Skills Training We provide e-Learning classes that are more...