Call Center It Management

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Call Center It Management Training Seminars and Classes
From Dubai Sail LLC
Administrative Programs workshop / seminartrain the trainer Various Administrative Programs: 1 Time Management 3 2 Jan 2006 4 Jan 2006 Arabic 1400$ Admin 2 Annual Report Writing Skills 5 14 Jan 2006 18 Jan 2006 Arabic 1700$ Admin 3 Leadership and Management 3 4 Feb 2006 6 Feb 2006 English 1500$ Admin 4 Managerial Memo Writing Skills 5 11 Feb 2006 15 Feb 2006 Arabic 1600$ Admin 5 The Art of Dealing with Work Pressure  more...
Call Center It Management Training Providers and Trainers
Amcosys Technologies Inc Instructor led classroom and online QA Training in Virginia New Weekday batches every month www. amcosys. us / amcosys. wordpress. com Latest schedule posted to www. amcosys. us Course content posted on amcosys. wordpress. com Amcosys Technologies, Inc provides instructor led classroom and online (web-interactive live virtual) training courses. Our training courses are focused more...
The Customer Service Training Institute We are an on-line provider os instant download and CD-ROM training manuals and resources dedicated to Customer Service Training. We offer on-line Certificate Courses in Customer Service Training, Call Center Agent Training, and Customer Service Training for Service Technicians. Our materials are designed to be used in a self study or home based environment so anyone can fit this training into more...
The College of Call Center Excellence BenchmarkPortal offers one of the most highly regarded Certification programs in the country, led by the industry's top-rated instructors, with over 150 years combined experience. These courses will equip you with the skill set you need to improve your center's performance. You will be able to return to your business and drive effective change for your contact center and use best practice methods more...
Belding Skills Development Corporation Belding Skills Development is about people. We"re about customer service training, and the interpersonal skills and strategies that can often make the difference between success and mediocrity in a business environment. World Class Customer Service, as we define it, is the process of consistently creating the best, most positive experience possible for every customer. To achieve World more...
Najah Engineering Consultants LLC Diesel Generators Design, Applications, Sizing, Protection, Control and Instrumentation Diesel Generators Installation Diesel Generators Operation & Trouble-shooting Industrial Noise Control Exhaust Mufflers Design HVAC Duct Acoustical Design & Sound Calculations Acoustic Enclosures, Attenuators and Acoustic Louvers Design Diesel Generator Professional Certified Program Diesel Generators more...
iCAD TRAINING CENTER Training Offered: AUTOCAD 2017, STAAD PRO, ETABS 9. 7, PRIMAVERA 6(version 8. 2), MicroStation V8i XM, 3D Studio Max 2016(Mental Ray/ V-Ray), REVIT Architectural/ Structure, Adobe Photoshop CS6, Google SketchUp 2016 and Microsoft Office 2010 -----accept: RUSH CADD DRAFTING & RENDERING---- iCAD TRAINING CENTER LANDLINE: 579-7610/ 668-9874 cellphone: 0929-3889017, 0916-2827027, A COMPLETE more...
Intentional Leaders Resonance Clearing the Path to Alignment Our Offering IntentionalLeadership offers relief to individuals in leading roles who are frustrated by current and outdated approaches to leadership. We offer a Leadership Model that facilitates deliberate and incremental motion toward what you want in your life, including business, finances and relationships. Our 5-Day Resonance experience more...
Jen Blackert Our mission is to help busy entrepreneurs and professionals tap into their infinite power and focus on high return on investment strategies so they can take their business to the multiple 7-figures they desire. JEN BLACKERT is an author, speaker and strategic success coach. She has personally taught hundreds of individuals her unique principles and approach to massive success. Her principle more...
Medesun Medical Coding and Billing Training Center Medical Coding, ICD-10 Training by AHIMA Approved Trainer in India-with ICD-10 migration documents and 300 Medical records with dual coding, Medical Billing, HIPAA, HL7. By Triple certified and 10 years exp Dr Guptha-AHIMA ICD-10 Approved Trainer. CALL NOW 9966933693/ 9492021666 Comprehensive HL7 Certification and Implementation training, HIPAA, US Healthcare, Medical Coding, Billing and more...
Series 7 Specialists Experienced trainer available for long-term or project contracts. Expertise has been demonstrated across a wide range of industries, applications, audiences and venues, using hands-on, classroom, telephone and web training methods. A sampling of trainings provided includes FINRA pre-license, proprietary software (library management, stock and bond trading/ account management and textbook more...
ME Resolution Center We provide services to Businesses, Families and Individuals from the Federal to the Non-Federal sectors. We specialize in Mediation, Equal Employment Opportunity (EEO) services, Human Relations (HR) Training and Call Center Management. We offer 100 EEO/ HR training courses, 2 EEO Services (Counseling/ Investigations), 3 Dispute Resolution Prevention Plans, 2 Mediation Training Courses (Basic/ more...
BAinUSA New BA batch starting on Monday, June 25, 2012. Enroll now for a special promotional price. Every week our students get placed in various BA jobs across the USA. Do you want to be part of that success story? Give us 40 hours of your life and we will help you win a BA job and therefore achieving success. We not only teach BA concepts, but build confidence and develop a personality that more...
High Technologies Solutions The Institute has been continuously striving for excellence in education, training, research and consultancy in the fields of Management and Information Technology with a Mission of Offering Value Based Education . By intensive and meaningful teaching methods as well as regular inputs from practicing managers, the Institute grooms its students to excel as future managers and IT professionals, who more...
ITJobZone Greetings from ITJobZone - A Recruitment and Training division based at Mumbai and Bangalore We provide locally available, qualified and verified trainers to provide Cost effective Training's for corporate in across vertical at any location in India for various corporate, Educational Institutes, NGOs, Etc. We work to create a win-win situation. We are currently providing recruitment and more...
VanSight a division of Synbiz Solutions Private Limited We are training company who believe in active learning as people deserve to know the best. We have diverseness in our curricula, we teach English Skills from Spoken English to GRE, Voice and accent, Personality Development, Medical transcription, Communication skills, Presentation Skills and etc., a person need to be a better professional. To name a few of our clients: Taj group of hotels, other more...
Hilter Yew Autogenesis Training Team More than 30, 000 participants from various organizations, including government bodies, private corporations, learning institutions and political parties, across Southeast Asia and the Middle East have benefited from our human resource development (HRD) and training programmes. Call us or email us for more information Hilter Yew, 016-8120302, Email : training more...
One Core Business Innovations Co. One Core Business Innovations, headquartered in Cebu City, Philippines was established with the primary goal of making a difference in the lives of every person who aspires to succeed in the workforce. OCBI believes that anyone can lead a productive living if prepared with adequate life and professional skills. This conviction is supported with the company's innovative programs; customized more...
Human Technologies Global Inc Human Technologies Global Inc specializes in human performance management. On staff are consultants, needs analysts, customer service experts, master trainers, authors, and executive coaches. They provide customized, live, world class customer service skills training with specialization in the contact center industry. Also offered is agent and/ or facilitator certification through Purdue more...
Scartnet Technologies R&D Pvt. Ltd At the outset, we are thankful for your interest and time. We take this opportunity to introduce Scartnet Technologies R&D Pvt. Ltd., an Information Technology company based out of Chennai, specialized in the area of application development, maintenance and support. We cater to wide range from stand alone to enterprise wide application, web application, mobile application and website development, more...
Academy of Learning Computer & Business College Academy of Learning is a unique training and development company specializing in the field of computer applications, information technology, business skills, and health care training; preparing individuals to meet the increasing needs of the business community. Since 1987, Academy of Learning has successfully delivered over 1. 5 million training courses to students in Canada. Our success is based more...
Sakuraa Nihongo Resource Center SNRC Sakuraa Nihongo Resource Centre (SNRC) is the language division of the liste decade old enterprise. SNRC offers Japanese Language Proficiency Test, JLPT Levels N5, N4 (for beginners) & N3 (Intermediate Level),Japanese translation & interpretation services. How is SNRC different? By virtue of its background, SNRC has a distinct edge in terms of the language course targeted at professionals. more...
ITSM Experts ITSM Experts is the leading professional IT Service Management training and consulting organization in Asia Pacific with more than 20 years of experience in the field of IT Service Support. We offer an impressive range of knowledge and career enhancing skills including industry recognized certifications for Help Desk and Service Desk Professionals that enables them to deliver exceptional more...
Contact Ignition Contact Ignition provide training interventions for all business communications issues. We are specialist in contact centre / call centre channels and deal with sales, customer service and account management. We provide bespoke solutions and off the shelve courses. We are open and adaptable and have the abilities create unique solutions to unique difficulties. All of our courses are designed more...
KoreView Performance Group Premium provider of Project Management, Leadership Development and Team Building workshops in Western Canada. Our qualified professionals will work with your leaders and teams to bring out their best. We will leave behind tools to sustain a higher level of performance. Call for a COMPLEMENTARY consultation today  more...
Mental Combat Mental Combat is a dynamic training company that specializes in sales, management, communication training. Our approach at Mental Combat is totally unique, fresh and highly effective. Our techniques are based on NLP (Neuro-Linguistic Programming) and are guaranteed to produce results not only in sales and performance but also in a positive outcome based approach, deeper and more advanced more...
International Professional Financial Careers Academy P Ltd (IPFC) International Professional Financial Careers Academy Pvt Ltd (IPFC) is one of the largest providers of CMA and CIA courses internationally, over webinars. Created in Aug 2010, it is already the 10th largest provider of CMA education in the world. It has students from more than 20 countries. It uses IMA's CMA Learning system for the CMA course and Hock International's materials for the CIA course. more...
Restaurant Opportunities Center of New York The CHOW Institute is a program of the Restaurant Opportunities Center of New York (ROC-NY), a non-profit organization committed to improving working conditions and helping workers advance in the restaurant industry. CHOW Institute: FREE Culinary Arts & Front of the House Training & Placement Are you passionate about starting a restaurant career but do not have the experience that hiring more...
Leaders Training & Consultancy (LTC) Leaders Training & Consultancy (LTC) is a Bahrain-based Training and Consultancy organization serving the entire Middle East region. LTC is a regional provider of high quality education, tools and services in Process Modeling, Project Management, Information Technology, Advanced Technology, Management, Banking, Industrial Management and Human Resources Development. We provide In-house more...
CariZMa Founded in 2003, CariZMa is the leading Customer Interaction consulting and training company in the region. We offer certified people development programs in association with premier global specialists, such as The Call Center School, The Fisher Institute for Professional Selling The University of Akron (Ohio, USA), HRSG, among others. Our training methods are engaging and interactive, based more...
The Training Gallery at IQnection We are a state-of-the-art training center located in the heart of Doylestown at the headquarters of a well known and highly respected web design studio, IQnection. Operated by Jim Cannon, a professional Adobe and Microsoft trainer, our center is equipped to fulfill the most basic to the most complex training needs. We offer a curriculum of official training from many of the world's top software more...
TeleDevelopment Services, Inc TeleDevelopment Services, Inc. (TDS) is a 20-year-old US-based international Consulting, Training and Human Resource Solutions provider headquartered in Cleveland, Ohio, with offices in the Philippines and the Dominican Republic. TDS specializes in helping companies maximize opportunities in the BPO and Contact Center industry. TDS has supported over 450 captive and outsourced Teleservices and BPO more...
MacTech Boot Camp MacTech Boot Camp Washington, DC 2012 MacTech Boot Camp is a one day event for those that support the small business market, small office/workgroup clients, or in the case of our DC event, provide services to government or subcontract to systems integrators. MacTech Boot Camp is a single-track, hotel based seminar that is specifically geared to serve the needs of consultants and techs wanting more...
Sketch Call Center Training Institute Private Ltd. Who We Are Sketch, the winner of 'Shiksha Bharti Puraskar Award-2008' Awarded to Mr. D. Ravindra Kumar, Director of SKETCH on a national basis in the Training ,Development and Placement Services sector. Sketch symbolizes quality, commitment and skilled achievers whose sole purpose is to strike a benchmark in the world of training and placements and provide the best service to our more...
Career Pundits - Crt & Advanced English Training House CAREER PUNDITS is the Campus Recruitment Training division of Formula HR Consulting Pvt. Ltd., an ISO 9001: 2008 Certified Company, one of the leading HR & Management consulting firm providing complete HR Solutions for more than 200 MNC s across the globe. With a vast experience in the Human Resources and Talent Acquisition space, we have understood the requirements of the Employers worldwide. more...
Dhaewood Aviation Business School Advanced Airline Marketing Learn how to get ahead in today's marketing environment. This course is designed for those with a basic understanding of airline marketing. Airline and service marketing issues will be discussed with an emphasis on multiple areas. How You Will Benefit Analyse current airline marketing issues Understand advanced level marketing concepts and techniques Learn how more...
ICCM Pakistan ICCM Pakistan is an education and management consulting firm, specializing in customer care. ICCM was established to promote global customer care industry standards, best practices and applications in Pakistan and empower individuals and organizations to provide best customer services by improving customer contact services. ICCM offers a wide ranging curriculum of customer care trainings and more...
Global ERP Solutions QA (SOFTWAR TESTING) TRAINING AND PLACEMENTS GLOBAL ERP SOLUTIONS Bringing excellence to IT training Get Trained by HP Certified Experienced Instructors, Industry Experts and QA Gurus Work hard and get placed in a short period STARTING IMMEDIATELY - DAY EVENING WEEKEND CLASSES Phone: 416-623-9493 begin_of_the_skype_highlighting more...
Pinktrout Informatics India Ltd. Overview Pinktrout Informatics Technologies Ltd was founded in 1997 at Bangalore, basically a computer training and software development organization. After identifying the need for companies to grow by expanding their capability to contact customers through outbound call center. Our telemarketing consultants have developed an exclusive network of highly experienced call centers providing cost more...
Wisescope Technologies Wisescope Technologies provides Customised Corporate Training programs in Software Engineering, IT , Project Management, Call Center trainings for agents and supervisors and managers ,Emerging Technologies., ISO, Quality and specific consulting and iplementation of Methodologies, frameworks and practices in above areas. As most of our training programs are customized, we provide options based more...
Pinnacle Point Skill Enhancing Center (P) Limited Pinnacle Point is a training company based in Trivandrum offering training to the local workforce. At Pinnacle Point we invest heavily in new learning facilities to help you, as an employer, to invest in your workforce. We can give you that important 'edge' in today s competitive environment and contribute to your company's growth. We consider that the well trained workforce remain the more...
The Resource Center The Resource Center, established in 1995, has the largest selection of call center, help desk, and telecommunication education resources anywhere on the web today, including books, videos, self-study aids, and public and onsite seminars and certifications. Whether you are organizing a help desk for the first time, or you are an experienced call center manager or analyst implementing more...
PerformSmart We provide ILT, e-learning, and WebEx learning solutions to help companies build brands, drive sales, and increase revenues. Our most popular programs are call center sales training, customer service training, dealer and vendor training, and consumer training and education. Our e-learning programs can be developed in Captivate, Articulate, Lectora, and Breeze, and can include character more...
Institute of Fire & Safety Management ABOUT US Institute Fire Safety Management is a unit of SHRI SAI BABA NITM EDUCATION SOCIETY having Society Registration No. 0110/2009-2010 under Society Registration Act 21.1860 E by Govt of Uttrakhand. which is having motive in expansion of e. education and low cost job, oriented education courses. Institute of FIRE & SAFETY has introduce FIRE SAFETY COURSES Certificate, Diploma & PG more...
Vested Business Brokers, LTD We are the largest non-franchise, privately held, full service small business brokerage firm in the US. We have been in operation over seven years. We have sold over 800 businesses. We currently operate in 14 states and are expanding. (North East corridor from Maine to South Carolina and as far west as Ohio.) We offer an in depth online training program consisting of 39 individual lessons. The more...
RSVP Design Ltd RSVP Design Ltd specialises in creating and delivering innovative, experiential learning activities, resources and programmes specifically to support organisational learning. We have global clients who buy our learning tools and designs for integration into their own programmes or who use our experienced learning designers, facilitators and trainers to help them to deliver engaging and more...
Masterex Technologies Inc Excellent QA BA training .Full Placement assistance. Classes held on weekends. Call on 609-249-3931 or mail us tech. training08 gmail. com. Excellent preparation guidance for interviews. Software development Life cycle (SDLC). QA and Software testing. Manual and Automation testing. Documentation in QA process. Business Requirement Document (BRD) and System Requirement Specification more...
Ergoarts Ergonomics Ergonomics is the science of designing the job to fit the worker, instead of expecting the worker to fit the job. Tasks, tools, equipment and workplace layouts are studied and optimized to ensure a safe and efficient work environment. Serafine Janice Lilien has performed thousands of home and office ergonomic evaluations and taught about a hundred classes over the past seven more...
RCCSP Professional Education Alliance The Resource Center for Customer Service Professionals (RCCSP), celebrating its tenth year of service to the contact center and IT communities, provides access to the world's most comprehensive network of call center, help desk, ITIL, telecommunications, and outsourcing training and certification providers. The RCCSP Professional Education Alliance brings together the world's biggest and best more...
Lauderbaugh & Associates, Inc JJ Lauderbaugh, CPCM 408 866-7673 or 800 500-9656, 189 Altura Vista Dr., Los Gatos, CA 95032. JJ works with companies that want to give exceptional customer service to increase sales, and with Directors and Call Center/Help Desk Managers who want to improve human performance. She"s an international speaker, trainer, facilitator, author and certified management consultant (CPCM) on customer more...
Sai BPO Services Ltd We are a public limited company providing Total IT consultancy and project management services to clients in the UK and US. Our experienced team of professionals can take care of your service requirements Available services on: Data entry/data processing Data conversion to varied formats High speed Image-Scanning and Data capture OCR data from scanned pages and on to CDs more...
Flycaster and Company If you ever find yourself asking questions like: How can I get our key people to think more strategically? What can I do to get my management team motivated about making this a world-class company and give them the real business tools to achieve it? How can I get my people to take accountability for the successful future of our organization and their own careers? Where can more...
Amtech Marketing, Inc. Amtech Marketing provides consulting, training and management recruiting services to help call center clients exponentially enhance the people, processes and technology of their operations. Our results-oriented services help you achieve high productivity balanced against high quality. As a result, you can realize higher customer satisfaction, improved sales results, lower costs, lower agent more...
The Call Center School The Call Center School (TCCS) provides a wide variety of training and education programs for the call center professionals utilizing a variety of delivery mechanisms: Instructor-Led Courses. TCCS delivers traditional instructor-led training on a wide variety of call center topics. One-day and two-day courses are delivered on a public basis, or can be delivered as a standard or customized more...
The following publications are available for Call Center It Management:
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