Call Center Management - Training Resources
Call Center Management Training Provider? - Tell us about your Training!
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 online course |
 instructor-led class |
 learn at home |
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 train the trainer |
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From Dubai Sail LLC
Administrative Programs
...
3
11 Apr 2006
13 Apr 2006
Arabic
1500$
Admin
10
Call Center Management
5
22 Apr 2006
26 Apr 2006
Arabic
1800$
Admin
11
Modern Preparation for New Supervisors
5
29 Apr 2006
3 May 2006
Arabic
1700$
Admin
12
VIP Ceremony and Protocol Skills
3
6 May 2006
8 May 2006
Arabic
1500$
Admin
13
Administrative System Fusion
5
13 May 2006
17 May 2006
Arabic
1800$
more...
...
3
11 Apr 2006
13 Apr 2006
Arabic
1500$
Admin
10
Call Center Management
5
22 Apr 2006
26 Apr 2006
Arabic
1800$
Admin
11
Modern Preparation for New Supervisors
5
29 Apr 2006
3 May 2006
Arabic
1700$
Admin
12
VIP Ceremony and Protocol Skills
3
6 May 2006
8 May 2006
Arabic
1500$
Admin
13
Administrative System Fusion
5
13 May 2006
17 May 2006
Arabic
1800$
more...
Call Center Management Training Providers and Trainers
Leaders Training & Consultancy (LTC) ...& Services
Knowledge Management Training & Services
Call Center Management, Contact Center and Help Desk Training & Services
IT Information Library (ITIL) and Service Management Training & Services
Six Sigma, Quality Management, Lean Management Training
Strategic Management, Team Building, Leadership Training
Financial, Accounting, Budget Operations Training
Banking and more...
The Resource Center ...g
- Essential Skills & Knowledge for Effective Incoming Call Center Management
- Call Center Metrics, Data Analysis, and Reporting
- Strategic Planning for Senior Call Center Managers
- Understanding Today"s Call Center Technologies
- Call Center & Help Desk Cost Management
- Workforce Management: The Basics and Beyond
- Customer Relationship Management Strategies
- Help Desk more...
The Call Center School ...antage of travel. The 26-topics of the Masters Series in Call Center Management are delivered as 90-minute seminars weekly via the Internet. Students may select a People Management track or an Operations Management track with certification granted for successful completion.
e-Learning Programs. TCCS also provides an on-demand, self-paced curriculum for front-line agents called Call more...
