Instructor Led Call Center Management Training in United States

Call Center Management Certification in San Francisco CA August 21-23 2012 ...er for Customer-Driven Quality at Purdue University. Our Call Center Management Certification course is composed of ten information-rich modules that include learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce  more...

Call Center Management Certification in Hamilton NJ September 18-20 2012 ...er for Customer-Driven Quality at Purdue University. Our Call Center Management Certification course is composed of ten information-rich modules that include learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce  more...

Call Center Management Certification in San Diego CA October 16-18 2012 ...er for Customer-Driven Quality at Purdue University. Our Call Center Management Certification course is composed of ten information-rich modules that include learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce  more...

Call Center Management Certification in Minneapolis MN June 19-21 2012 ...er for Customer-Driven Quality at Purdue University. Our Call Center Management Certification course is composed of ten information-rich modules that include learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce  more...

Call Center Management Certification in Jacksonville FL April 24-26 2012 ...er for Customer-Driven Quality at Purdue University. Our Call Center Management Certification course is composed of ten information-rich modules that include learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce  more...

Call Center Management Certification in Phoenix AZ March 20-22 2012 ... for Customer-Driven Quality at Purdue University. Our Call Center Management Certification course is composed of ten information-rich modules that include learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce  more...

Call Center Management Certification in Las Vegas NV February 28 29 March 1 2012 ...Call Center Management Certification course is composed of ten information-rich modules that include learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce Belfiore, Dean of the College, Dayne Petersen, Lead  more...

Call Center Management Certification Course ... for Customer-Driven Quality at Purdue University. Our Call Center Management Certification course is composed of ten information-rich modules that include learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce  more...

Call Center Campus in Las Vegas The BenchmarkPortal Las Vegas Call Center Training & Networking event gathers the top Certified Centers of Excellence, Industry Experts, CCCE Alumni, CCCE Course Attendees during the week, & the team from BenchmarkPortal to explore benchmarking and beyond. This unique opportunity is unlike any other event for the call center industry as there are no vendors and provides a chance for industry  more...