Call Center Management Telephone Seminars

Behavioral Interviewing Techniques Hiring For Success Behavioral Interviewing Techniquesa Hiring For Successa Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: This workshop concentrates on the pre-interview preparation; developing questions and their value; the interview techniques that get specific, behavior-based examples of past  more...

Workplace Harassment Workplace Harassment Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: In 2003, the United States Merit Protection Board estimated that harassment cost the U. S. government approximately $164, 000, 000 (thata ™s 164 million dollars!) a year. No wonder companies are working to be more  more...