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Online Call Center Management Series eLearning - Training Resources

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Call Center Management Series on-line e-learning cbt (computer based)cd rom The Call Center Management Series includes the following courses: Call Center Management: Managing an Inbound Call Center Call Center Management: Measuring Quality and Performance Call Center Management: Managing and Motivating Your Staff To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
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