Instructor Led Call Center Managers Training

Call Center Management Certification in San Antonio TX October 16-18 2012 ...staff of industry experts. Typically participants include Call Center Managers, Directors and Vice Presidents. These courses will help you better manage your call center and strengthen relationships with other departments (for example: Marketing, MIS and telecommunications). The Management Certification training course has drawn consistent praise from attendees. Our alumni network is our best  more...

Call Center Management Certification in San Francisco CA August 21-23 2012 ...staff of industry experts. Typically participants include Call Center Managers, Directors and Vice Presidents. These courses will help you better manage your call center and strengthen relationships with other departments (for example: Marketing, MIS and telecommunications). The Management Certification training course has drawn consistent praise from attendees. Our alumni network is our best  more...

Call Center Management Certification in Hamilton NJ September 18-20 2012 ...staff of industry experts. Typically participants include Call Center Managers, Directors and Vice Presidents. These courses will help you better manage your call center and strengthen relationships with other departments (for example: Marketing, MIS and telecommunications). The Management Certification training course has drawn consistent praise from attendees. Our alumni network is our best  more...

Call Center Management Certification in Minneapolis MN June 19-21 2012 ...staff of industry experts. Typically participants include Call Center Managers, Directors and Vice Presidents. These courses will help you better manage your call center and strengthen relationships with other departments (for example: Marketing, MIS and telecommunications). The Management Certification training course has drawn consistent praise from attendees. Our alumni network is our best  more...

Call Center Management Certification in Jacksonville FL April 24-26 2012 ...staff of industry experts. Typically participants include Call Center Managers, Directors and Vice Presidents. These courses will help you better manage your call center and strengthen relationships with other departments (for example: Marketing, MIS and telecommunications). The Management Certification training course has drawn consistent praise from attendees. Our alumni network is our best  more...

Call Center Management Certification in Phoenix AZ March 20-22 2012 ...staff of industry experts. Typically participants include Call Center Managers, Directors and Vice Presidents. These courses will help you better manage your call center and strengthen relationships with other departments (for example: Marketing, MIS and telecommunications). The Management Certification training course has drawn consistent praise from attendees. Our alumni network is our  more...

Call Center Management Certification in Las Vegas NV February 28 29 March 1 2012 Our Call Center Management Certification course is composed of ten information-rich modules that include learning activity "case studies" that focus on practical problem solving and current call center best practices. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University, has been expanded and updated by Bruce Belfiore, Dean of the College, Dayne Petersen, Lead  more...

Call Center Management Certification Course The College of Call Center Excellence offers one of the most highly regarded Certification programs in the country, led by the industry's top-rated instructors, with over 150 years combined experience. These courses will equip you with the skill set you need to improve your center's performance. You will be able to return to your business and drive effective change for your contact center and use  more...

Call Center Social Media Certification This Social Media Certification Course will provide attendees with the practical knowledge and insights needed to successfully plan, implement, manage and measure social media in a call center. Learn how to appropriately align your social media efforts with your business objectives. This course was developed by pioneers in the call center industry (Catherine Gilmore and J. R Hardenburgh) who  more...