Call Center Supervision Training

The Call Center School ... topics include The ABCs of Call Centers, Fundamentals of Call Center Supervision, and Workforce Management 1-2-3. Web Seminars. TCCS has developed a comprehensive set of seminars that combine the benefits of a live instructor minus the disadvantage of travel. The 26-topics of the Masters Series in Call Center Management are delivered as 90-minute seminars weekly via the Internet. Students more...