Online Call Center Supervisors eLearning - Training Resources
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From 123-CBT Computer Based Training
Call Center Mgt Managing Motivating Your Staff

...u will then meet with R.J. Lynch and Jennifer Webber, two Call Center Supervisors, to discuss implementing a new training program for all call center employees. Unit 2: Motivating Call Center Employees (0.5 - 1 hour) Identify ways to motivate employees. Apply techniques for motivating an employee. Select ways to maintain
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Call Center Mgt Managing Motivating Your Staff
