Instructor Led Call Centers Training in Singapore
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 instructor-led class |
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 group study |
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 printed book |
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 online tutorial |
From Amplios Academy
Customer Relationship Management 1 Day
Training objectives
The purpose of this seminar is to:
> Communicate the concepts of customer Relationship Management (CRM)
> Equip the participants with fundamental CRM development and management skills
> Explain how to assess the best approach to CRM design and implementation in different organizations
Training method
The training method involves:
> Description of the theory
>
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