Instructor Led Call Centre Training in Canada
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 instructor-led class |
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From Last Minute Training
Cold Calling for Women Opening Doors and Closing Sales
Learn how to:
o Eliminate a Telephone Terrora ? and a Call Reluctancea ?
o Change your calls from cold calls to introductory calls and why your prospects will welcome the difference
o Use your ability to build relationships to build rapport and respect with your prospects
o Listen actively and use intuition to connect with your prospect
o
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Cisco ICM Product Training Boot CampICMPT1ICMPT2 - Arp
This course is intended for personnel within the call centre environment who will have day-to-day interaction with the ICM product from Cisco. The course combines elements from ICM Product Training (ICMPT Part 1 and 2).
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