Instructor Led Call Centres Training
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From iQrate Consulting Services
Web Application Testing
Program Details: Testing web applications a is a complex, high-risk human endeavor. The toughest thing about web application testing is understanding the target audience well and meeting the requirements in terms of functionality, performance, reliability and security.
There are several factors pertaining to the web application that are related to its success. It requires proper
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Design Patterns
Course Overview: Patterns are a recent software engineering problem-solving discipline that emerged from the object-oriented community. Design patterns are recurring solutions to software design problems you find again and again in real-world application development. Patterns are about design and interaction of objects, as well as providing a communication platform concerning elegant, reusable
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SQL Server 2008
The course starts with an introduction to client-server architecture. It introduces the Structured Query Language and builds on the complexity of query handling in SQL Server 2005 and administrative tasks of SQL server2005. In addition it also introduces the comparison between SQL server 2000 and SQL server 2005. It includes the manipulation of Extensible Markup Language data (XML Data). This
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From Grow Wings And Fly Professional Development Training
Customer Service Excellence Understanding the client
Course duration: 1 day a Highly interactive
This course is designed to improve the standards and expertise of client service operators by developing the core values, principles, approaches and techniques for world class service approach.
The techniques and tools covered will establish a base-line to operate from by understanding the needs and core values of the customer both internally and
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Course duration: 1 day a Highly interactive
This course is designed to improve the standards and expertise of client service operators by developing the core values, principles, approaches and techniques for world class service approach.
The techniques and tools covered will establish a base-line to operate from by understanding the needs and core values of the customer both internally and
more...
