Instructor Led Callmanager Training - Training Resources

Troubleshooting Unified Communications Systems Description: Troubleshooting Cisco Unified Communications Systems (TUC) v1.0 equips network professionals with the knowledge and skills required to troubleshoot Cisco Unified Communications systems in enterprise, mid-market, and commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system/solution level, and for components, such as  more...

Cisco Voice over IP CVOICE v60 CVOICE_60 Course Description Cisco Voice over IP (CVOICE) v6.0 provides an understanding of converged voice and data networks and also the challenges faced by the various network technologies. The course also provides network administrators and network engineers with the knowledge and skills required to integrate gateways and gatekeepers into an enterprise VoIP network. This course is one of  more...

Cisco Unified Presence Design and Implementation Cisco Unified Presence Design and Implementation (PRSDI) v6.0 is a 3-Day course that prepares you for installing and configuring a Cisco Unified Presence Release 6.0. It also includes integration options with other Cisco Unified Communication products as well as third-party presence solutions, including Microsoft Live Communication Server, Microsoft Office Communications Server, and IBM Lotus  more...

Cisco Unified Communications Architecture and Design course UCAD_10 Course Description The Cisco Unified Communications Architecture and Design course addresses the breadth of technical issues surrounding the design of Voice over Data networks and explains a methodology that brings order to approaching the problems faced by planners and designers. It teaches the assessment of the current network, Cisco methodology for implementing Voice over Data  more...

Cisco Unified Communications IP Tel Part 2 v60 ...ltisite environment. This course focuses on Cisco Unified CallManager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. It also includes H.323 and Media Gateway Control Protocol (MGCP) gateway implementation, the use of a Cisco Unified Border Element, and configuration of Survivable Remote Site Telephony (SRST), different mobility features, and  more...

Cisco Unified Communications IP Tel Part 1 v60 ...T1) v6.0. This course updates Implementing Cisco Unified CallManager Part 1 (CIPT1) v5.0 and is the recommended training for customers using CUCM v5.x. Prerequisites To fully benefit from this course, it is recommended that you have the following prerequisite skills and knowledge: * Working knowledge of fundamental terms and concepts of computer networking, to include LANs, WANs, and IP  more...

CIPT Accelerated CIPT parts 1 and 2 v60 ...BC) v6.0. This course updates Implementing Cisco Unified CallManager Boot camp (CIPT BC) v5.0 and is the recommended training for customers using CUCM v5.x. Prerequisites To fully benefit from this course, it is recommended that you have the following prerequisite skills and knowledge: * Working knowledge of fundamental terms and concepts of computer networking, to include LANs, WANs,  more...

Administering CallManager and Unity ...ee ACUCMU Course Description Administering Cisco Unified CallManager (CUCM) and Unity is a 4 day, instructor-led course that teaches administrators how to perform the most frequently requested administrative tasks for Cisco Unified CallManager, Unity, and IP phone installations. The course will provide you with the skills and knowledge necessary to handle the addition of users, changing of  more...

CCVP Bootcamp Training - Revised 2008 - Includes CUCM 6 CCVP Bootcamp Course Description CCVP Exams & Recommended Training There are now two paths that can be taken to achieve CCVP certification. For individuals using Cisco Unified Communications Manager 5.0/6.0 the following path towards certification is recommended: Required Exam(s) Recommended Training 642-436 CVOICE Cisco Voice over IP (CVOICE 6.0) 642-446 CIPT1  more...

CCVP Bootcamp Training ...elephony solution. This course focuses primarily on Cisco CallManager, the call routing and signaling component for the Cisco IP telephony solution. This course includes lab practice where you will install and configure Cisco CallManager; configure gateways, gatekeepers, and switches; and build route plans to place intra- and inter-cluster Cisco IP phone calls. You will also configure telephony  more...

CVOICE - Cisco Voice Over IP Training CVOICE Course Description Course Content CVOICE 5.0 is the first course in the Cisco Voice Professional Curriculum, a curriculum track that starts at the basics of packetized voice and builds up to a true voice professional level. CVOICE lays the foundation for gaining hand-on skills and significant understanding of packet telephony by presenting the technologies that are common for both  more...

Cisco IP Contact Center ...equisites This course does not require any prior ICM nor CallManager/AVVID training but it is highly recommended that the student have experience with and understanding of ICM Product Traning. Course Objectives This course is designed to give the student tools, practical guidance and hands-on exposure to the deployment methodologies and product suite for the IPCC Solution. At the conclusion  more...

ADMINISTRATING CISCO CALLMANAGER ...e, video, and data. Cisco IP telephony, centered on Cisco CallManager, converges voice and data networks. This lesson introduces Cisco AVVID and the core components of Cisco IP telephony. Lesson 2: Introducing Cisco IP Phones This lesson will teach you the various models of Cisco IP phones and how they work within a Cisco IP telephony solution. You will learn the basic features of Cisco IP  more...

CISCO CALLMANAGER MCS BOOTCAMP ...t. The lab simulates an enterprise deployment using Cisco CallManager 3.3 & 4.0, PSTN gateways, Catalyst 6000 LAN, and router-based WANs. Intended Audience This boot camp is for field and channel system engineers, and network engineers who need to deploy IP telephony solutions based on Cisco AVVID and CallManager 3.3 & 4.0. Prerequisites Student prerequisites are as follows:  more...

Advanced AVVID Troubleshooting and PBX Integration ...ate the call processing and client components such as the CallManager and IP phones. Students will then troubleshoot the environment based on some of the most prolific calls that have come into the Cisco TAC on IP Telephony. Course Description Troubleshoot problems with servers running CallManager Integrate and configure all the components that make up an AVVID solution including the  more...