Can Books

Steps to Business Success Learn all key elements of a successful business. Learn to avoid the mistakes that lead to small business failures. At the completion of the course, you will have a complete business plan which will give you the road map for your business. This is a self-paced, home study course so you take as long as you need to complete the work. You can start immediately. The course covers all of the steps more...

Statistical Process Control ...ar real-time basis so that the process attendant/engineer can take action on the process immediately an out-of-control condition is detected. SPC identifies special causes of variation and other non-normal processing conditions, thus bringing the process within control, potentially before defective product is actually produced. Industry examples are discussed throughout this interactive more...

P's & Q's for Profit ...Canadian business etiquette series By "The Etiquette Ladies" -- Lewena Bayer and Karen Mallett GOOD COMMUNICATIONS are the key to success in business, and etiquette training can teach you to deal with any employment situation successfully. This essential guidebook covers the basics of getting a job and keeping it with a look at interviews, interoffice communications, writing skills, technology more...

Customer Service ...luence over the customer relationship. Their interactions can attract new customers and keep existing ones The certificate objectives is to support the participant with the know how to : Define Customer Service Concept and techniques Interact with customers to help them feel more comfortable and satisfied Deal successfully with difficult customers Ask questions to discover and meet customer more...

Human Resource Management ...ation. Outline key functional human resources areas that can be introduced in any organization. Course Content: Global and local factors affecting HRM. HRM main responsibilities. Career planning and development. Human resource planning. Recruitment and selection. Interviewing and tests for selecting the right HR. Job analysis and design. Training and development. Motivation and more...

Best i-series/AS400 Training Institute ...nts to excel as future managers and IT professionals, who can compete with the very best in the global arena and cater to the growing demands of the corporate world. We believe in developing professionals who believe in themselves and are equipped with the latest state of the art in their respective fields; professionals who are confident and can compete in the challenging world. The endeavor more...

Insider's CRM Success System ...ives you an Executive briefing on the whole system so you can get focused on the right areas, fast. 4. Quick Start Templates CD with a complete library of the forms & worksheets you're going to need to control your project (think of the time saved trying to figure out and make from scratch over a dozen forms!) 5. 4 Bonus Reports go beyond the Insider's Guide and arms you with an unprecedented more...

Improving Business Comm ...AM YOU WILL LEARN HOW TO: *Organize your workplace so you can control your d ay instead of being controlled by what comes on your desk. *Set up an interoffice communication system to control the communication and production flows within an organization to minimize lost efficiency. Percent studies, the efficiency loss within an organization can be up to 41 percent due to double and triple work, more...

Administrative Management ...fice communication system eleminating efficency loss that can be up to 41 percent. *Design an organizational structure. *Objectively manage people. *Ensure that vital tasks are delegated are actually followed through without unnecessary executive interference. *Make the exspansion of your organization a reality throgh correct planning based on accurate observation and resulting strategies more...