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From Online Training Directory
Learn How to Write the Kind of Cover Letter That Gets Results



A highly effective writing approach that increases the chances of getting your resume reviewed.
The main objective of this course is to equip you with a proven method and persuasive writing technique that gets results. The course, ?Learn How to Write a Cover Letter That Gets Results? is designed for individuals who want to get a potential employer to take action and give your resume thoughtful
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FrameMaker I: Getting Your Feet Wet


Create simple documents using Adobe FrameMaker. Learn how to apply formats to FrameMaker documents, apply templates, create tables, and work with graphics and anchored frames. You can download the trial version of this software from the Adobe FrameMaker product site.
This course provides an introduction to Adobe FrameMaker, which is perhaps the most widely used authoring tool for technical
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Learn MS Explorer 2000 online with eBooks!


Practice sessions and Hot Tips help you each step of the way.
The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms
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Learn MS Access 2000 online with eBooks!


Clear instructions demonstrate how to build typical business documents, spreadsheets, slides and databases.
The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software
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Learn MS Excel 2000 online with eBooks!


Detailed exercises teach you MS Excel 2000.
The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven in thousands of classrooms and hundreds of
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How to Build And Maintain Rapport With Your Clients



Learn how to build rapport with your clients and get beyond small talk.
Whether it`s a salesperson with customer, manager with employee, teacher with student or parent with child, rapport skills are the foundation for successful communications. As we think of rapport being a degree of harmony that we have with someone, it takes on powerful dimensions in developing relationships. And when a person
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Cisco CCNA Configuring Frame Relay and ISDN
This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA)
This unit introduces the features of Frame Relay technology. In addition, the unit defines the Frame Relay terms associated with bandwidth.
It examines the process for transmitting data from the source to the destination over a Frame
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Cisco CCNA Internetworking Technologies 2
This unit describes the standards and functions of the OSI reference model, Topologies used in a LAN, Fast Ethernet Options, and Topologies used in a Wan. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA)
This unit describes the second and third layers of the OSI reference model, the
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Cisco CCNA Router Configuration Basics
This unit introduces you to the internal components of routers, information stored, LAN and WAN Interfaces, Router initialization, configuration, and management. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA)
This unit introduces you to the internal components of routers.
You will
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Cisco CCNA IP Routing Configuration
...efines static and default routes, lists the commands that can be used to configure static and default routes, and discusses the advantages of static routes. Routing tables are also defined in this unit. The unit also defines administrative distance and discusses the default administrative distances of routing information sources such as static routes, RIP, and IGRP, characteristics of the
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Learn Grammar the Easy Way (Part 1)
Designed for people who want to improve their writing by brushing up on the basics of grammar
This course is designed for people who want to get a better feel for grammar so that they can strengthen their writing skills. Many times before a person has met you face-to-face, they?ve met you through your words.
You may have sent in a cover letter and resume for a job.
You may have written a memo
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Sexual Harassment in the Workplace Series
...elements that define behavior as harassment, methods that can be used to prevent it from occurring, as well as ways to deal with the situation if it happens. As of 8/17/07, this course complies with the following legislation: California: Government Code 12950.1 (AB 1825), California Code of Regulations 7288, Connecticut General Statute Section 46a-54-204 and Maine Revised Statute, Title 26,
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Working With Digital Pictures Level 2



...fects. Finally, students will look at ways digital images can be used, such as in documents, e-mail, and wallpapers, and then they`ll create contact sheets and Web photo galleries.
This course was designed to give home and business users with basic digital imaging skills a closer look at what you can do with digital cameras and image editing software. To accomplish this, students will look at
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Using the Power of the iPod in Education: An Overview
...ided with practical examples of how the iPod has been and can be used to improve education and will be provided with explanations of how to use the iPod, iTunes, podcasts and other sources in accomplishing these objectives, along with the theoretical underpinnings of why these elements and techniques willl improve the education that is offered to students.
This course is designed for teachers
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The Power of being Different


This course discusses the necessity of being different as a powerful tool toward achieving success.
Designed for all types of businesses, including individual entrepreneurs, small business owners, as well as those who want to improve their personal leadership in day-to-day operations, this course provides guidelines toward a changed perception of how to achieve success. Coursework focuses on
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Technical Communication Industry Certificate - Mastery Level
...n book at a total cost of approximately $250. These books can be used as a valuable reference after the course has been completed. Outside of tuition and book fees are there any other costs involved? Yes, you will need to make application for an Official Accredited University, Paper-Based Certificate once you have completed your course of study. The administrative fee is $39.00 Domestic, $49.00
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Starting A Business?: How To Develop An Effective Business Plan



...an. A well researched, analyzed and written Business Plan can be used by your company to: 1) secure resources and/or investment funding, 2) provide a `road map` that guides all company activity, 3) integrate the activities of all functional departments within the company, 4) assist in achieving the company`s strategic and financial goals, and, 5) provide a control mechanism to determine if the
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Six Sigma Black Belt Personal Training Library
The Black Belt Library gives one learner access to our four core Black Belt courses: FMEA Investigator, Advanced SPC, Measurement System Analysis, DOE: Screening Experiments. It is recommended that you take the Green Belt Library as a prerequisite for the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project
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Spanish Language: Fall Protection (Protecci n contra las ca das)
This course written in Spanish provides an overview of OSHA requirements for Fall Protection. The course explains situations when Fall Protection should be used, correct Fall Protection equipment for a situation, and proper use and inspection of the equipment. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on
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Shipping Infectious Substances (IATA and DOT)



This course covers the fundamentals of shipping hazardous materials, with an emphasis on infectious substances. Our 7 step approach encompasses all of the activities which must be addressed when preparing a hazardous material for shipment. This course has been updated to include recent changes to the regulations, including HM-215D. The course meets the requirements for training as specified in 49
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Search Engine Competency Assessment-Level 1 (SECA Basic Certification)
... mastery of the subject at a basic level. This credential can be used for resume-building, marketing yourself and services or for internal validation for those engaged in webmastering and optimization duties. The Search Engine Competency Assessment-Level 1 is a standard that is based on the following criteria and knowledge of: Basic HTML tags Web Site keyword Analysis Search Engine
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Reaching Teenagers
This tutorial will give you specific ways you can reach out to teens and provide asset building programs in your library.
Reaching Teenagers This tutorial will give you specific ways you can reach out to teens and provide asset building programs in your library.
You will be given tools that you can utilize to begin defining or redefining your teen program. At the end of each course section, you
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Pharmacy Technician Career Training Program


This program will take you, as a student with no prior experience, into a new career as a Pharmacy Technician. Unlike many other career opportunities that come and go, medical careers are here to stay! Because of the widespread use of medication, Pharmacy Technicians have never been more in demand and the field will continue to grow in the years to come. As a Pharmacy Technician, you will
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Phlebotomy Technician Career Training
The primary function of a phlebotomy technician is to obtain patient blood specimens by venipuncture or microtechniques. The phlebotomy technician aids in the collection and transportation of other laboratory specimens, and may be involved with patient data entry. A phlebotomy technician also draws blood for transfusions, donations and research. This course provides instruction in the skills
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OSHA Record Keeping and Documentation
...urse blows others out of the water, by revealing how they can be used to help create a safer workplace. But it doesn?t stop there, reach new heights by learning how to keep monitoring records, safety training records, hazardous communication records, OSHA required written safety programs, and more.
You may not be the fastest person on a motorcycle, the winner of the biggest lottery payout, or
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NETS`S - National Education Technology Standards for Students
This course prepares students for meeting the widely adopted National Education Technology Standards for Students. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max).
A course designed to prepare students for the NETS*T certification standard. The ISTE National Educational Technology Standards for Students (NETS?S), developed by the
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Microsoft Project For Purchasing Professionals
Have you struggled with completing your purchasing projects on time? You probably would not have if you used Microsoft Project. By taking the highly personal and interactive online class "Microsoft Project For Purchasing Professionals," you will not only learn how to use the software, you'll learn how to apply it to your purchasing work. You'll also learn project management principles that will
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Manufacturing Statistics Personal Training Library
The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement Systems Analysis.
The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement
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Learn to Be Your Own Editor



This course helps students learn basic editing techniques.
Through this course, students explore basic editing techniques. These techiques can be used to edit their own work or as a starting point for potential editing employment.
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Legal Nurse Consulting Certificate Program


This program prepares students to practice as Legal Nurse Consultants. It is a 16 week course of study. Upon completion, students are eligible to receive Certification from the American College of Legal Nurse Consulting. This course is 90 contact hours of study.
INTRODUCTION: Welcome to the Legal Nurse Consulting Certificate Program. College You have made a wise decision to pursue study and
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Lockout Tagout
How much is a hand, an eye, or even a life worth? We re sure that this is a question your company never wants to answer.
Welcome to Lockout Tagout How much is a hand, an eye, or even a life worth? We?re sure that this is a question your company never wants to answer. Your employee may have used your equipment for years, doing the same thing every day, but one day something is different. The
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Life Cycle Assessment for Designers
...can be used in the selection of products and materials.
Life Cycle Assessment for Designers In this online course you will gain an understanding of how Life Cycle Assessment (LCA) supports the role of the Interior Designer and other green builders in achieving sustainable interiors, and the importance of LCA in materials selection.
You will receive an overview of how LCA relates to other
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Laboratory Audit Essentials



Data generated by environmental laboratories are used to make strategic decisions for all types of projects (investigation, remediation, compliance, etc.). It is vitally important that the data are of the highest quality to avoid costly resampling and budget overruns. The goal of this course is to provide information so that an individual can conduct an environmental laboratory audit. A laboratory
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Learn How To Write Effective Persuasive Written Communication



Perfect short course for those seeking to persuasively communicate with their audience through written communication.
The main objective of this course is to equip you with a proven method and persuasive writing technique.
This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to
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Learn How to Write Persuasive Web-Based Text
The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is specific to web-writing and is unique. It is designed specifically for content developers and practitioners who want to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are
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Introduction to the Administration of a Medical Office


This course is designed for beginning office and practice managers in a medical office setting.
Introduction to the Administration of a Medical Office The course is intended for individuals beginning in management or those aspiring to be in medical administration.
It covers such administrative topics as practice analysis, staff assessment, and the new HIPAA regulations in a practical way. The
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How to Analyze a Film Self-Directed
This comprehensive self-directed course uses exercises, activities, assignments, quizzes, film screenings and analytical film studies lessons. It is geared to teach the critical tools used to analyze films, breakdown how films work and determine how the cinema is both defined by and defines our society. This course will provide you with the skill-sets used by professional film critics and
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Harnessing the Internet
This tutorial is a basic introduction to the Internet as a reference resource for individuals who work in public libraries.
Harnessing the Internet Anyone who has ever used the Internet knows how vast and confusing this electronic resource can be. Working in a public library, you most likely use the Internet daily, or you have customers who may ask you questions about the Internet. Sometimes you
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Financial Basics for Non-financial Managers



Course description -- This course helps a non-financial manager make sense of the terms and concepts that are used in managing the financial aspects of a business. It explains basic financial structure and discusses the financial information you must have to run a business. You will learn how to read financial reports and understand the purpose and limitations of each. You will also get tools and
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Doing Business in China
In everyday business, it s more and more common to meet, hold conference calls, and travel overseas. When you re working with people from an unfamiliar country, how can you gain the knowledge to ensure smooth communication and to avoid an offensive faux pas? Our Doing Business India courses will quickly give you the background to confidently reach across any cultural divide. In the Doing
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Doing Business in India
In everyday business, it s more and more common to meet, hold conference calls, and travel overseas. When you re working with people from an unfamiliar country, how can you gain the knowledge to ensure smooth communication and to avoid an offensive faux pas? Our Doing Business In India courses will quickly give you the background to confidently reach across any cultural divide. In the Doing
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Cafeteria Plan Training & Certification Program
Learn how to adminster the federally-mandated Cafeteria Plan rules and earn a "Certified Cafeteria Plan Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions.
Section 125 Cafeteria Plans are one of the most-used benefits offered by employers in the United States, yet they are
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Building with the Basics: Grammar and Punctuation
Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters.
Welcome to Building with the Basics: Grammar and Punctuation Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters. Based on a building analogy that anyone can relate to, this workshop is designed with many opportunities
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Build Your Own BIZ(tm) - Using Financial Statements
Understand and utilize financial statements to help you measure how well your company is doing. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business
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Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing
...ction control has been added to this course.
This course can be used as introductory training as well as satisfying OSHA's annual refresher requirement. Note that the standard requires an opportunity for you to ask interactive questions and receive answers from the person conducting the training session. OSHA was asked if having a trainer available to answer any questions via email was
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Basics of Business Math Series
This series is designed for users who want to improve their basic math skills. It covers basic mathematical calculations commonly used in business settings. Courses cover computing fractions and decimals, the order of operations for combined computations, and solving equations and word problems. It includes the use of proportions, ratios, and percentages, and also provides instruction on the use
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Authorware for Educators


...a authoring program in a short amount of time. Authorware can be used to create all kinds of interactive multimedia programs such as performance-support applications and educational games. The textbook for this course guides you step by step through the development of several Authorware projects. Each lesson in the textbook begins with an overview of its contents and a series of short
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Advanced Certificate in Technical Writing
A Certificate Program that allows students to engage in a robust course of study that they create and that is specific to their individualized learning needs. Students enrolled in this program will be able to choose from over 20 different topic areas specific to Technical Report Writing and work with a seasoned Senior Technical Writing Practitioner/Educator who will serve to help guide and
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Adobe Fireworks CS3
Get your designs from the rest of the CS3 suite out to the web and ready for the masses with Adobe Fireworks CS3. This program picks up where Adobe's old ImageReady left off and comes packed with new features to set your designs up using html, java, and even CSS. With John Ulliman as your guide, you'll learn how to adjust, crop, and use filters on your digital pictures, scans and stock art. Plus,
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7 Steps to A Lot More Sales
The 7 STEPS TO A LOT MORE SALES course is a comprehensive marketing/sales training course designed to help business owners and marketing managers discover hidden sales opportunities within their business. Upon completion participants will be able to implement the 7 STEPS and new bonus step on Internet Marketing to unlock the hidden sales opportunities discovered for exponential increases
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5 Steps to Effective Persuasive Business Communication



Get quick results with this proven method and technique.
The main objective of this course is to equip you with a proven method and persuasive writing technique.
This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed
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14 Purchasing Best Practices
Wouldn't it be great if you could implement the purchasing best practices that are used by the world's top corporations? Do you think it is impossible because your existing staff is so busy and you don't have the budget to hire an expensive consulting firm? Think again! The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start
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Adobe Photoshop CS4 Extended: Essentials
Adobe Photoshop CS4 Extended: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and
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Adobe Photoshop CS3: Essentials
Adobe Photoshop CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best
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Adobe Photoshop CS3: Advanced
Adobe Photoshop CS3: Advanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best
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Adobe InDesign CS3: Essentials
Adobe InDesign CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best
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Adobe Illustrator CS3: Essentials
Adobe Illustrator CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best
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Adobe Illustrator CS3: Advanced
Adobe Illustrator CS3: Advanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best
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Adobe Flash CS4 Professional: Essentials
Adobe Flash CS4 Professional: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and
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Adobe Flash CS3: ActionScript 3 Animation and Games
Adobe Flash CS3: ActionScript 3 Animation and Games Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips,
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Adobe Flash CS3 Professional: Essentials
Adobe Flash CS3 Professional: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and
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Adobe Flash CS3 Professional: ActionScript 3 UI & Data
Adobe Flash CS3 Professional: ActionScript 3 UI & Data Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips,
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Adobe Flash CS3 Professional: ActionScript 3 Essentials
Adobe Flash CS3 Professional: ActionScript 3 Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips,
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Adobe Encore CS3: Essentials
Adobe Encore CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best
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Adobe Dreamweaver CS4: Essentials
Adobe Dreamweaver CS4: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best
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Adobe Dreamweaver CS3: Essentials
Adobe Dreamweaver CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best
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Adobe Dreamweaver CS3: Advanced
Adobe Dreamweaver CS3: Advanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best
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Adobe CS3 Web Design: Workflow
Adobe CS3 Web Design: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best
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Adobe CS3 Production Premium: Workflow
Adobe CS3 Production Premium: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and
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Adobe CS3 Print: Workflow
Adobe CS3 Print: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices
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Adobe CS3 Design: Workflow
Adobe CS3 Design: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices
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Adobe After Effects CS3: Essentials
Adobe After Effects CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best
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Adobe After Effects CS3: Advanced
Adobe After Effects CS3: Advanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best
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Dramatically Increase Sales With Minor Web Site Changes and Adjustments!



Some web sites lure their visitors in and quickly make the sale. Others never sell and never will. What makes the difference? In this tutorial I will show you: 1) Why visitors enter and quickly exit from most web sites - before even reading the sales material. 2) How some sites have solved this problem. Also, you will learn how many Las Vegas casinos lure visitors in and entice them to spend their
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From 123-CBT Computer Based Training
Using Metadata in J2SE 5 0
To explain what metadata is and how it can be used to provide annotation source to third-party tools and to outline J2SE 5.0 tool changes
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Using Metadata in J2SE 5 0
Java Programming with J2SE 5 Generics and Annotations
To explain what metadata is and how it can be used to provide annotation source to third-party tools and to outline J2SE 1.5 tool changes
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Advanced Tools in Photoshop CS3
Designers and photographers alike can use a variety of advanced Photoshop CS3 tools to enhance their images. This course explores the digital versions of techniques used in traditional photography darkrooms such as smudging, dodging and burning, and applying filters. It also demonstrates how Photoshop users can isolate or extract areas of an image by applying masks, selecting pixels within
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Sales Math 101 Developing a Sales Plan for Success
Bernard Berenson, the prominent American art critic, said, "I would, I could stand on a busy corner, hat in hand, and beg people to throw me all their wasted hours." Would you like to recapture your wasted hours? Unfortunately that is impossible, but you can make the most of the hours in your day with the help of this course. Sales Math 101: Developing a Sales Plan for Success is a course that
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The Foundations of Creativity and Innovation
What is creativity, and how does it affect the brain? Why is it that people often have many of their best ideas once they leave work, when performing the most mundane tasks? Is this a coincidence, or is there a particular reason for it?As more and more organizations encourage employees to propose creative and innovative ideas in the workplace, it's imperative that you understand the foundations of
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Generating Creative and Innovative Ideas
Is creativity within everyone's grasp? Are people innately creative, or is this a skill that some learn, and others don't?If you have ever watched children at play, it's easy to conclude that all people start at the same level, with the same creative ability. Perhaps they lose their "creative toolboxes" with the self-consciousness of adolescence, or as other demands compete for attention.Whatever
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Performance Reviews
Appraisal interviews are the culmination of the ongoing performance appraisal process. The first part of this process begins with modeling an effective performance discussion. Then, when a manager actually knows what he is aiming for, he can use this knowledge to plan and conduct a really worthwhile, efficient performance meeting. Appraisal meetings aren't always easy encounters, even when they
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Trends in Coaching
...he organizational benefits that are offered, how coaching can be used to help coachees deal with positive and negative change, and ways of coaching innovators and mavericks. What factors are important when coaching teams? It's true that many of the techniques that you use for individual coaching will be the same. But when coaching teams, you'll need to run an initial meeting, set boundaries,
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A Workable Solution for Internal Clients
One of the many challenges of working as an internal consultant is that of "making things happen." But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You
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Lawsuits and Negotiations
This course discusses the legal process of litigation and other out-of-court negotiations that are used to settle business disputes. In addition, this course treats the decision to sue much like other business decisions and offers criteria that management can use to perform a cost-benefit analysis. It begins by presenting proactive management strategies for discouraging damaging lawsuits and
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Understanding Writing Mechanics
One of the biggest challenges in writing is to feel confident about appropriately applying the mechanics of writing. How do you know what should or shouldn't be capitalized? When is it appropriate to abbreviate words, names, places, and business terms? How do you know when to spell out a number or when to use a figure? How can you get past those troublesome words that are commonly misspelled? This
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Performance Reporting and Stakeholder Management
Any project requires good communication to manage day-to-day activities and ensure success of the project--project managers need to understand what a communications model is, and how it helps promote success and resolve differences. They need to plan out a strategy to ensure that needed information is gathered and produced efficiently. Finally, the project manager is responsible for distributing
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Project Planning
In the early planning phases, project managers and team members have the most potential influence on the outcomes of a project. Yet, lots of planning does not guarantee successful planning. Just as project success can be planned, project disasters can be predestined if team members are not careful about the assumptions they make. A project management team that can balance the need for
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Performing Quality Assurance and Control
The ultimate measure of success for any project is whether the results satisfy the project customer. After all, it's the project customer who determines whether the results of a project were worth the time and money that went into it. However, project managers can't wait until a project is complete to find out whether the results meet the customer's needs. At the scheduled conclusion of a project,
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Communications Planning and Information Distribution
Any project requires good communications to manage day-to-day activities and ensure success of the project. Project managers need to understand the processes of Project Communications Management, and how those processes help promote success and resolve differences among project stakeholders. Project managers need to plan out a strategy to ensure that needed information is gathered and produced
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Troubleshooting and Closing the Project
The factors that can affect a project are numerous and often hard to pinpoint. Conducting meetings and using advanced tools, such as formulas and graphs, allow the project manager to properly define the health or status of the project. This course outlines how to conduct effective meetings and presents some troubleshooting tools that can be used during the project life cycle. It also presents the
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Manager s Performance Guide - Team Conflict Skills
There is little doubt that today's organizations are experiencing unprecedented changes in how they define themselves and accomplish their work. Nowhere are these changes more evident than in organizations' training and development departments. Managers are increasingly being asked to show how their training efforts add value to the organization, and that means being able to measure performance.
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Core Concepts in Business Analysis
Business analysis is a set of knowledge, tasks, and techniques used to identify business needs and determine solutions to business problems. These solutions can be the specific development of a new system component or, more significantly, the redesign of a process or organizational structure. Those who practice business analysis are typically known as business analysts. In this course, learners
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Introduction to Requirements Planning
Business analysts must plan and closely manage requirements for projects in accordance with existing standards in their organizations. They must identify key roles and stakeholders, decide on a work division strategy, identify requirements activities and requirements risk, and manage project scope. This course will examine the requirements planning and management knowledge area of business
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Deploying Windows Vista
Microsoft Windows Vista is the leading operating system used on desktops throughout the world in enterprise and home environments. It provides enhanced security, performance, reliability, and reduced cost for deployment and management. This course discusses the deployment infrastructure for enterprise environments and the different deployment methods that can be used to deploy Windows Vista,
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Managing and Troubleshooting Windows Vista Systems
...can be used to simplify system management and troubleshooting. Windows Vista can be managed by using Group Policy settings when the system is part of an Active Directory domain, or by setting local group policies. Group Policies consist of Group Policy Objects (GPOs), which are used to configure system-wide or user-based settings, and are automatically applied to prevent problems and implement
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Troubleshooting Windows Vista Performance and Reliability
Microsoft Windows Vista includes the Windows Reliability and Performance Monitor, a tool that provides multiple data monitoring and collection utilities for evaluating a system's performance and reliability. It can also be used to monitor the performance and reliability of remote systems. The information that is gathered in Reliability and Performance Monitor can assist in troubleshooting
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Modeling and Analyzing Processes in Six Sigma
"If you can't describe what you are doing as a process, you don't know what you are doing," says W. Edwards Deming, a well-known American quality advocate, statistician, and educator. During the Measure stage of the Six Sigma methodology, you need to identify and map processes and procedures for problem areas identified during the Define stage, and present them to the Six Sigma team for a closer
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Probability Distributions and Measurement Systems Analysis in Six Sigma
Probability distributions are an essential part of descriptive statistics that Six Sigma teams can use to assist in fitting collected data into various types of distributions. Probability distributions help to ascertain specific probability values in the distribution and lead the Six Sigma teams down the hypothesis testing roadmap to the next stage of the Six Sigma DMAIC process. Of course, all
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Lean Tools
At its heart, being Lean seeks to eliminate waste from the organization. By applying Lean tools and techniques, organizations can become more competitive, agile, and responsive to customer demands. This course highlights the implementation of Lean tools in the production and manufacturing environment. These tools have derived largely from the development of the Toyota Production System (TPS). In
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Strategic Approaches to Risk Management HRCI SPHR
...and programs. It also outlines how security risk analysis can be used to avoid future emergencies. This course prepares HR professionals and management who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR) certification examination. The content in this course is based on the Risk Management functional area of the HR Body of Knowledge
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Planning a Diversity Initiative
Organizations often rave about the great job they do at managing diversity; however, diversity isn't something that needs to be managed. Rather, diversity is an initiative that must permeate the company culture to be truly successful. Perhaps you've asked yourself, "How can I create an environment in which all team members, with their diverse backgrounds, can contribute to their full potential?"
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Becoming a Manager Responsibilities and Fears
Promotion to management is obviously welcome and something to celebrate, but when the initial excitement is over, you may begin to wonder about your new responsibilities. Your main focus is now on managing the activities of others and ensuring that the company's resources are used effectively. Apprehensions about whether you are able to do the job are natural--it merely indicates a healthy respect
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Master Budgets
Will you be able to expand? Will you be able to afford that new piece of equipment? What kind of profit can be expected if you do? To answer these questions about your business will not require a fortune teller. It will require the creation of a master budget. No matter the size of your company, if you are to succeed and continue to grow, you must carefully plan for your company's future. Master
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Financial Risk Management
Do you like to take risks or do you prefer to avoid them? Do you only take a risk if you know you will be compensated for it in the end? Everyone is exposed to risk at some time--it is unavoidable. Having the proper tools to deal with risk can save you money and help you avoid financial hardship. This course familiarizes you with the strategies and products used to manage corporate risk. You will
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Putting Knowledge to Work
Can you imagine a successful company investing in a powerful machine and then just letting it sit in the warehouse? Knowledge, like a machine, must be used to create something positive for your company. If not, it's wasted. Unlike a machine, the beauty of knowledge is that it can be used, leveraged, and applied without diminishing. The key is to find the knowledge in your company, share it, and
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Statistical Process Control and Control Plans in Six Sigma
...s. Statistical process control (SPC) provides tools which can be used to ensure that the processes are continuously monitored, that results are evaluated through the use of various control charts, and that each process is prevented from reverting to its previous state. The goal of this stage is also to develop a control plan to document and hold the gains, and to assist in monitoring and
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Exploratory Data Analysis in Six Sigma
In the Analyze stage of the Six Sigma DMAIC process, you closely examine the output variable (known as y) and its possible causes or input variables (known as x's) collected in the Measure stage to get a deeper understanding of their relationships. The goal of this analysis is to narrow down the many possible x's identified earlier during the Measure stage, to a few probable ones. This analysis is
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Linux Technology Overview Part 1 Technical Business Considerations

.... This course teaches what Linux is, its history, what it can be used for, and the risks and benefits of using it. This course is designed for anyone who wants to learn more about this emerging technology. Learn To Identify the features of the history of Linux. Identify the features of Linux. Identify the features that make it suitable for end users and
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Linux Technology Overview Curriculum

.... Students will learn what Linux is, its history, what it can be used for, and the risks and benefits of using it. Additionally, this curriculum provides more detailed information about how to use Linux, it teaches the technical features of Linux, using the shell system, using the X Window system and finding additional Linux resources. It focuses on end user tasks, not system administration
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HTML 4 Part 2 Advanced Topics

...g. Identify the server information variables that can be used to retrieve the specified information. Identify the client information variables that can be used to retrieve the specified information. Identify the script information variables that can be used to retrieve the specified information. Identify the output header used in a CGI script. Match the
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HTML 4 Part 2 Advanced Topics

Course Overview This is the second course in a two part series that teaches advanced topics in HTML 4.01. The course covers enhancing web pages, introduces interactivity in web pages, and DHTML and CSS. Learn To Identify the guidelines for designing and developing a Web site. Identify the types of image maps used to link images both at the client-side and server-side.
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Oracle9i Performance Tuning Architecture Strategy

In this course, you are introduced to the strategies and techniques used for tuning the Oracle9i server. Learn To: o Match the tuning goals with the appropriate job role. o Identify common tuning problems that directly affect database performance. o Identify appropriate tuning goals. o Identify key information recorded by the alert log. o Identify the parameters that control the
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BizTalk Server 2000 Part 5 Secruity Optimization

Course Overview This is the last course in a five part series that deals with the securing of the BizTalk Server 2000 environment and the configuring of servers and groups of servers and optimization of server group performance. This course covers the use of tools and utilities to monitor the status of the BizTalk Server 2000 environment. Learn To Identify Microsoft Windows 2000 and
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ISA Server 2000 Part 2 Enterprise Deployment Considerations

Course Overview This is the second course in a two part series that presents students with both theoretical and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course covers server security, configuring packet filtering and IP routing, and configuring application filters and server
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Visio 2000

Course Overview This course introduces students to Microsoft Visio 2000. Beyond a basic introduction, however, students will gain experience in creating project management, networking, database and TQM illustrations for IT organizations. Learn To Identify the tasks that can be performed using Microsoft Visio 2000 Enterprise Edition. Identify the components used for performing specific
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Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics

This course will address the core and advanced features of J2EE SDK 1.4: Enterprise Connectivity.
Learn To:
Identify features of message-driven beans (MDBs).
Sequence the events in the life cycle of message-driven beans (MDBs).
Identify the requirements of the message-driven bean (MDB) class.
Match the activities involved in a transaction with the properties that they ensure.
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Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics

This course will address the core and advanced features of J2EE SDK 1.4: Enterprise Connectivity.
Learn To:
Identify features of message-driven beans (MDBs).
Sequence the events in the life cycle of message-driven beans (MDBs).
Identify the requirements of the message-driven bean (MDB) class.
Match the activities involved in a transaction with the properties that they ensure.
more...
SQL Server 2000 Design Implement Databases Part 5 Dist Data Locks

This is the final course in a five part series that teaches how to manage SQL Server 2000 transactions and locks. This course will cover how to import and export data, and how to transform data with DTS. Additionally, users will learn how to manage distributed queries and linked servers, create transactions, manage locks, and how to troubleshoot transactions and locking. Learn To: o Identify
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Exchange 2000 Server--Part 5 Growth

Course Overview This course presents the key subject areas that must be covered within this course, and is not intended to be an exhaustive list of required content. It covers areas such as Monitoring and Managing Exchange 2000 Services, and Indexing and Search Capabilities. L earn To: Verify server and connector status. Identify the features of server monitors. Identify the
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UNIX--Part 2 Advanced Topics for Users

Course Overview The second course in the UNIX curriculum teaches end users a little about how UNIX works and handles resources. It shows how UNIX can be best used by advanced users in a UNIX-based enterprise. This course can even act as a starting primer for users interested in becoming administrators. L earn To: Identify the hardware requirements for a UNIX system. Identify the
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UNIX--Part 1 User Fundamentals

Course Overview The UNIX Part 1: User Fundamentals course is the first in a series of 10 courses on the UNIX operating system. It describes how to get started with UNIX, introducing the Common Desktop Environment (CDE) and the terminal window. It introduces files, directories, and printing and operations frequently performed on these. It teaches how to manipulate input and output, as well as how
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ZENworks for Desktops 2 0 Part 1--Application Mgmt

Course Overview This course provides students with the concepts and skills to establish ZENworks 2.0 on a NetWare 5 network and use the ZENworks components (i.e., Application Launcher, Remote Management and Workstation Manager) to manage Windows workstations through NDS. L earn To: Identify ZENworks Design guidelines and installation processes. Identify the Novell Client upgrade
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Windows 2000 Network Infrastructure Admin --Part 3 IP Routing

Course Overview This is the third course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to install and configure Windows 2000
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Windows 2000 Network Infrastructure Admin --Part 3 IP Routing

Course Overview This is the third course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to install and configure Windows 2000
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Windows 2000 Instalation Config Admin --Part 8 Security Considerations

Course Overview This is the final course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the features of securing a network; identify the Security Tool Set components and configuration areas
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Windows 2000 Instalation Config Admin --Part 8 Security Considerations

Course Overview This is the final course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the features of securing a network; identify the Security Tool Set components and configuration areas
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Windows 2000 Installation Config Admin --Part 6 Server Organization

Course Overview This is the sixth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify and administer a Windows 2000 network; manage, locate, and control access to objects in Active
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Windows 2000 Installation Config Admin --Part 6 Server Organization

Course Overview This is the sixth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify and administer a Windows 2000 network; manage, locate, and control access to objects in Active
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Windows 2000 Installation Config Admin --Part 5 Network Imp

Course Overview This is the fifth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the lease generation process followed by DHCP, host name resolution process of DNS and the features
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Windows 2000 Installation Config Admin --Part 4 Enterprise Admin

...sing the menu bar. Identify the solution statements that can be used to troubleshoot accessibility service problems. Procedural Steps: Most of the accessibility service problem Configure desktop settings by using Control Panel. Identify the diagnostic steps that can be used to determine the cause of a display problem. Identify the uses of Windows Installer. Identify the functions of the
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Windows 2000 Installation Config Admin --Part 4 Enterprise Admin

...sing the menu bar. Identify the solution statements that can be used to troubleshoot accessibility service problems. Procedural Steps: Most of the accessibility service problem Configure desktop settings by using Control Panel. Identify the diagnostic steps that can be used to determine the cause of a display problem. Identify the uses of Windows Installer. Identify the functions of the
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Windows 2000 Designing a Network Infrastructure--Part 3 WANS

Course Overview This is the third course in a four-part series of the Microsoft Windows 2000 Network - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a Routing and Remote Access Service (RRAS) network, Remote Authentication Dial-In User Service (RADIUS) network, IP
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Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure

... the Active Directory schema. Identify the methods that can be used to modify the Active Directory schema. Identify the business requirements for using Group Policy. Identify the options available for applying Group Policy methods. Identify the design guidelines for implementing Group Policy objects within Active Directory. Identify the phases involved in performing organizational
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Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure

... the Active Directory schema. Identify the methods that can be used to modify the Active Directory schema. Identify the business requirements for using Group Policy. Identify the options available for applying Group Policy methods. Identify the design guidelines for implementing Group Policy objects within Active Directory. Identify the phases involved in performing organizational
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Oracle Designer 6i First Class Design Generation

This is the second title in a series of two, and covers the same material as the second half of the Instructor Led course Oracle Designer6i: First Class. This course takes students along a streamlined path through the Oracle Designer development environment. It follows on from the first title in the series Oracle Designer First Class 6i: Analysis and covers transforming the analysis model into
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Oracle8i Network Administration Net8 Additional Config Troubleshooting

Course Overview This is the second in a two-part series based on Oracle8i Network Administration. This series introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between
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Oracle8i Network Administration Net8 Architecture Strategy

Course Overview This is the first in a two-part series based on Oracle8i Network Administration. This series introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between
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Lotus Domino R5 Sys Admin Part 2 Replication Mail Routing Basics Strategies

Course Overview This is the second course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course, students will learn how to identify the significance of replication in Domino R5 network administration and select the appropriate replication topology in a given situation; and sequence the steps of mail routing in
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Windows NT 4 0 Cluster Server Wolfpack - Part 1

...to install the Cluster Server.
Identify the methods that can be used to terminate the shared SCSI bus.
Sequence the steps to assign a drive letter to the disk on the shared SCSI bus from both the nodes.
Install the Cluster Server on Node A.
Install the Cluster Server on Node B.
Install the Cluster Administrator on a non-cluster computer.
Sequence the steps to join a cluster by a node.
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Windows NT Server 4 0 Network Analysis and Optimization - Part 2

... accounts.
Identify the ways in which the group accounts can be used to optimize the trust relationship traffic between the domains.
Analyze and optimize the traffic generated by browsing in a Windows NT environment.
Sequence the steps in which traffic is generated when establishing a relationship between the WINS replication partners.
Identify the maximum number of bytes generated on the
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Windows NT Server 4 0 Implementing Directory Services

Course Overview
This is the first course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series enables participants to design, implement, and support the Windows NT Server network operating system in
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Windows NT 4 0 Cluster Server Wolfpack - Part 1

...to install the Cluster Server.
Identify the methods that can be used to terminate the shared SCSI bus.
Sequence the steps to assign a drive letter to the disk on the shared SCSI bus from both the nodes.
Install the Cluster Server on Node A.
Install the Cluster Server on Node B.
Install the Cluster Administrator on a non-cluster computer.
Sequence the steps to join a cluster by a node.
more...
Windows 2000 Planning Implementing Active Directories - Part 4

...y Connector. Identify the way Active Directory Connector can be used to test an Active Directory design implementation. Identify advanced issues that may effect a planned installation of the Active Directory Connector. Identify the connection agreement properties when ADC is implemented between one Exchange site and one Active Directory domain. Identify the connection agreement properties
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Lotus Domino R5 Development Part 8 Application Architecture

...plication in multiple databases. Identify the tools that can be used for integrating Domino with heterogeneous applications. Identify the functions of Domino Global Workbench (DGW). Sequence the steps involved in the process of internationalization of an application by using DGW. Identify the issues that can arise when building applications for international communities. Add an alternate
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Oracle Database 10g Administration Workshop II Part 3

This course covers various functions of the Flashback technology. In addition to performing flashback operations at the database level, you can flash back a table or recover a table that has been dropped by mistake. The course also covers the tools used to monitor and improve database performance as well as detect and repair database corruption.
Learn To:
Identify features of Flashback
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Windows 2000 Planning Implementing Active Directories - Part 4

Course Overview This course provides students with the knowledge and skills necessary to develop an upgrade strategy from a Microsoft Windows NT to Windows 2000. It introduces domain consolidation and provides the information necessary to successfully combine multiple domains into fewer domains. It provides the information necessary to design integration between Microsoft Exchange Server
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Windows NT 4 0 User Fundamentals

Course Overview
This multimedia self-paced learning course will instruct you on working with Microsoft Windows NT 4.0 Workstation. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have
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Oracle Reports R6 Control Reports

...introduces the learner to features of Oracle Reports that can be used to control report output. This course covers developing templates, creating and using parameters, coding PL/SQL triggers, exporing built-in package procedures, using the Reports Server, and developing reports for different environments. This course is based on Oracle's ILT course, Oracle Developer: Build Reports. L earn
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Oracle Form Builder R6 Project Builder and Menu Modules

Course Overview This course is the fourth in a six-part Oracle Developer series based on Oracle Developer Release 6. This course describes the features and benefits of Oracle Project Builder, how to create and deliver projects, and how to create new file types. In addition, the course describes how to create and manipulate menu modules, and how to manage menu modules. L earn To:
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Oracle Form Builder R6 Writing and Debugging Code

...h the block properties with the associated built-ins that can be used to manipulate query information. Unit 4: Validation and Navigation Duration: 1 Hour(s) Sequence the steps of the validation process used by Form Builder. Set the Validation Unit property of a form by using the pop-up menu. Validate a value entered in an item by using an LOV. Write the code for a trigger to
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Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention

Course Overview
This course is the third in a three-part Oracle8 Performance Tuning series. This course introduces the participants improving performance for sort operations. The student will be able to identify the SQL operations that require sorts, ensure that sorting is done in memory where possible, use direct writes for large sorts and allocate temporary space appropriately. The student
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Oracle8 Performance Tuning Managing Memory and Disk I O

Course Overview
This course is the second in a three-part Oracle8 Performance Tuning series. This course introduces the learner to the application tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log
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Oracle8 Network Administration Net8 Configuration and Troubleshooting

Course Overview This is the second course in a two-part series based on Oracle8 Network Administration. This course introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established
more...
Oracle8 Network Administration Net8 Architecture Configuration

Course Overview This is the first course in a two-part series based on Oracle8 Network Administration. This course introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between
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Oracle8 Database Administration - Manage Data

Course Overview
This course is the fourth in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts associated with tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data.
L
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Oracle Form Builder Managing Module Types

Course Overview This course is the fourth in a six-part Oracle Form Builder series that is based on Oracle Developer/2000 Release 2. This course will introduce participants to Project Builder and teach them how to create and manage a menu module. In addition, users will learn how to customize and implement menu security. L earn To: Identify the benefits and terminology of Project
more...
Oracle Form Builder Writing and Debugging Code

...h the block properties with the associated built-ins that can be used to manipulate query information.
Unit 4: Validation and Navigation
Duration: 1 Hour(s)
Sequence the steps of the validation process used by Form Builder.
Set the Validation Unit property of a form by using the pop-up menu.
Validate a value entered in an item by using a List Of Values (LOV).
Write the code for a
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Oracle Form Builder Enhancing the User Interface

Course Overview
This course is the second in a six-part Oracle Form Builder series based on Oracle Developer/2000 Release 2. This course helps participants learn how to create input and non-input items, and support text items with Lists of Values (LOVs) and editors. Additionally, users will learn to create triggers and add functionality to them.
L earn To:
Create input and non-input
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C Programming - Part 3

Course Overview This course is the third in a four-part series on C++ Programming, which is based on ANSI C++. This course will give students the skills and knowledge needed to better manage their C++ objects and classes. Students will learn how to handle references and dynamic memory allocation, as well as take advantage of polymorphism, overloading, and templates. L earn To:
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NetWare 5 0 User Fundamentals

Course Overview
This course is intended to enable business professionals and end users to understand and use the fundamental capabilities of Novell NetWare and perform basic procedures on the network.
L earn To:
Identify the definitions of different components of a network, the topologies in which the components are arranged and how NetWare 5.0 services provide the basic networking
more...
Exchange Server 5 5 Concepts and Administration - Part 2

Course Overview
This is the second course in a three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments.
L earn To:
Describe client installation requirements and select the installation method to be used for installing an Outlook client.
Describe
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SQL Server 7 0 Designing and Implementing Data Warehouses - Part 5

Course Overview This is the final course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the features of the components of Microsoft Repository; perform the tasks related to managing a Microsoft
more...
SQL Server 7 0 Designing Implementing Data Warehouses - Part 1

Course Overview This is the first course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the characteristics of different decision support systems and components and tools used in data warehousing;
more...
Visual C 6 0 Designing Implementing Distributed Applications - Part 3

...of cursors. Identify the appropriate type of cursor that can be used in a given situation. Create a cursor to access data from a table. Match the fetch options with their functions. Update data by using a cursor. Close a cursor by using the SQL statement. Identify the features of a transaction. Create a transaction for the specified set of tasks. Match the types of locks with their
more...
Visual C 6 0 Designing Implementing Desktop Applications - Part 4

Course Overview This is the fourth course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Identify the types of help techniques and implement a help system for an application. Identify the exception handling architecture
more...
Visual Basic 6 0 Designing Implementing Distributed Applications - Part 4

Course Overview This is the fourth course in a five part series that will provide programmers with the basic skills to build three-tier client/server solutions. L earn To: Identify the ACID properties of an Microsoft Transaction Server (MTS) transaction. Build MTS components using various Visual Basic methods. Identify the different types of MTS errors and debug MTS components.
more...
Visual Basic 6 0 Designing Implementing Distributed Applications - Part 1

Course Overview This is the first course in a five part series that will provide programmers with the basic skills to build three-tier client/server solutions. L earn To: Identify the features of the client/server architectures, Microsoft Enterprise Development Strategy, phases of the Microsoft Solutions Framework (MSF) process model and the services of the MSF Application model, and
more...
Visual Basic 6 0 Designing Implementing Desktop Applications - Part 2

Course Overview This is the second course in a five part series that will provide students with the skills to write a Microsoft Visual Basic-based application that accesses data from a database. In this course, students will learn to use class modules to define and create an instance of a component. Students will also be provided with the basic instruction on the ActiveX Controls feature of
more...
Visual InterDev 6 0 Implementing Server Technologies

C ourse Overview
This is the final course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features and installation requirements of Microsoft Transaction Server (MTS) and the features of
more...
Visual InterDev 6 0 Implementing Server Technologies

Course Overview
This is the final course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features and installation requirements of Microsoft Transaction Server (MTS) and the features of MTS
more...
E-Learning Essentials Part 3 Deploying Measuring Your Solution

...ance. To identify metrics that can be used to evaluate e-learning. To identify guidelines for integrating evaluation with your e-learning solution. Audience Professionals who need guidance and the tools necessary to successfully implement e-Learning programs - such as Executives, Directors, Managers in large organizations (Fortune 500,
more...
Sales Skills The Fundamentals

In Sales Skills: The Fundamentals, participants will learn the six basic steps of the sales process, how to understand their client's decision-making practices, and the meanings of commonly used sales terms. In addition, participants will learn how to establish credibility and how to take a proactive approach to sales. Learn To Ask specific questions to understand
more...
Brand Management Integrated Marketing

...m defines brand diver components and how these components can be used to communicate an integrated brand through the appropriate media. The program also provides you with guidelines and processes for managing both financial and market resources as well as organizational structures. By applying the information in this program, you will be able to integrate a brand within your company, convey
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Sales Skills Developing a Winning Strategy

...e sales process and three different sales strategies that can be used to target individual or commercial clients. Unit 2: Study the Market (0.5 - 1 hour) Analyze your competitors. Complete a SWOT matrix. Choose appropriate clients for an advisory panel. Research commercial clients.
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Quality Management Quality Management Tools

Quality Management: Quality Management Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams,
more...
Managing Business Risk Developing a Risk Management Plan

...portant. Identify methods that can be used to assess potential risks. Sequence the steps for implementing a risk management plan. Audience The target audience for this program is Team Leaders, Directors, and Managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs
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Managing Business Risk Risk Assessment Control

Managing Business Risk: Risk Assessment and Control teaches learners about risk identification and environmental scanning. Students will also learn about evaluation and control of risk within organizations and the methods for classifying various organizational risks. Learn To Identify typical information sources used in an environmental scan.
more...
Visual InterDev 6 0 Planning a Web Application

...ntify the features of the various Microsoft products that can be used to develop a Web application.
Identify the guidelines to follow while planning a Web application.
Identify the basic concepts related to Web application design.
C ontent Emphasis
Skills-Based
A udience
This course series is designed for site developers who perform architectural planning, technology
more...
NetWare 5 Administration - Part 3

C ourse Overview
This course is the third in a five-part series on Novell NetWare 5 Administration. This course covers managing file system security, creating and managing login scripts, and Managing Novell Directory Services (NDS) security. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560.
L earn To:
more...
NetWare 5 Administration - Part 4

C ourse Overview
This is the fourth course in a five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with distributing and managing applications by using Z.E.N. works. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560.
L earn To:
Distribute
more...
NetWare 5 Advanced Administration - Part 1

....
Identify each of the available protocols and when each can be used.
Identify the tasks to prepare an existing NetWare server for an in-place upgrade to NetWare 5.
Select the tasks that are automated during an in-place upgrade to NetWare 5.
Identify the tasks that should be performed after an in-place upgrade to NetWare 5.
Perform the steps to create a project.
Perform the steps to move
more...
NetWare 5 Advanced Administration - Part 2

...ories with their purposes.
Identify directory types that can be used to organize individual files in the directory structure.
Identify the advantages and disadvantages of a one-volume directory structure.
Identify the advantages of Novell Storage Services (NSS).
Match these NSS concepts with their own functions: provider, consumer, and storage.
Perform the steps to scan hard drives for
more...
NetWare 5 Advanced Administration - Part 3

C ourse Overview
This is the third course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure and administer a complex NetWare 5 network. This course will help participants learn Novell Network Backup and Restoration procedures, and how to use Domain Name System (DNS)/Dynamic Host Configuration
more...
Crystal Reports v10 Introduction to Report Design Part 3

... as formulas, parameter fields, charts, and report alerts can be used to make reports easy-to-understand, interactive, and visually appealing. This course also introduces the learner to the various formats that can be used for exporting reports and how a report can be easily translated into another language using Crystal Translator.
Learn To:
Identify the key aspects of formulas used
more...
Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin

...on: 2 Hour(s) Identify the ways in which Group Policy can be used to manage software deployment. Identify the role of Windows Installer in software installation and maintenance. Identify the tasks involved in using Group Policy to deploy new software. Identify the procedure for creating a software distribution point. Identify the features that apply to the assigning and publishing of
more...
Microsoft FrontPage 2003 Expert User

This course covers higher-level skills of working with FrontPage, including web components and style sheets, advanced forms and data driven pages, and non-HTML technologies and Share Point Services.
Learn To:
Create a table of contents for a Web page.
Insert a photo gallery into a Web page.
Identify features of advanced controls that can be inserted in a Web page.
Identify features
more...
Oracle Database 10g Administration Workshop I Part 4

Learners will gain a conceptual understanding of the Oracle database architecture and how its components work and interact with one another. Learners will also be taught about undo management, lock management, and backup and recovery techniques.
Learn To:
Identify benefits of undo data.
Identify features of undo segments.
Identify undo management tasks that a DBA should perform to
more...
Oracle Database Administration Workshop I Part 2

Oracle Database 10g is the first database designed for enterprise grid computing, the most flexible and cost-effective way to manage enterprise information. This course covers salient aspects of Oracle Database 10g such as user and data management. The basic aspects of database management such as database integrity constraints, transferring data, and defining tables and schemas has been discussed
more...
Advanced Six Sigma The Measure Analysis Phases of DMAIC

...on of Six Sigma.
Understand how different types of data can be used differently in Six Sigma projects.
Understand how metric systems help in collecting appropriate data.
Develop a data collection plan.
Understand the parameters for evaluating the data collection plan.
Discuss the features of different data analysis tools.
Identify the statistical methods used to analyze a problem
more...
Advanced Six Sigma The Define Phase of DMAIC

... needs in terms of quality.
Identify how the Kano model can be used to collect customer feedback.
Derive Critical to Quality (CTQ) characteristics.
Identify the "5 Why" technique as a tool for gauging customer requirements.
Unit 3: Process Mapping
Identify the goals and uses of process maps.
Define value-added and non value-added processes.
Define the scope of your project
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SAP R 3 CO Activity Based Costing

...-based costing and to explain how the available functions can be used. The user will also be given the basic information required to carry out day-to-day chores within the SAP R/3 System.
L earn To:
Tasks and Objectives of Activity Based Costing.
Activity Based Costing in the R/3 System.
Master Data for Activity-Based Costing.
Allocation Procedures.
Process Template.
more...
Building Cisco Remote Access Networks - Part 3

This is the third in a four-part curriculum that prepares the learner to take the Building Cisco Remote Access Networks (BCRAN) exam. The course focuses on ISDN, with coverage of ISDN BRI, PRI and DDR. Optimizing usage of DDR interfaces is covered. The course closes with comprehensive coverage of Frame Relay connections.
Learn To:
Identify features of Integrated Services Digital Network
more...
Building Cisco Remote Access Networks Part 4

This is the fourth in a four-part curriculum that prepares the learner to take the Building Cisco Remote Access Networks (BCRAN) exam. The course focuses on two main areas - quality of service and user access security.
Learn To:
Identify features of quality of service (QoS).
Identify types of problems that can occur when merging different traffic streams.
Identify the issues that can
more...
Data Modeling - Create Basic Models

... the course and within your work environment. This course can be used as part of Oracle's integrated curriculum. It is designed to act as an alternative prerequisite to a large number of ILT courses in related curricula areas, such as Server Developer/2000 and Designer/2000.
L earn To:
Consider the approaches to information modeling.
Understand the components of the Entity
more...
Data Modeling - Develop Depth to Your Models

... the course and within your work environment. This course can be used as part of Oracle's integrated curriculum. It is designed to act as an alternative prerequisite to a large number of ILT courses in related curricula areas, such as Server Developer/2000 and Designer/2000.
L earn To:
Model hierarchies and roles.
Model exclusive entities and relationships.
Model data which
more...
Process and Function Modeling

...sed in conjunction with information modeling. This course can be used as part of an integrated Oracle curriculum and to supplement many of Oracle's Designer/2000 courses.
L earn To:
Identify the concepts of process modeling.
Identify the purpose and use of process modeling.
Place process modeling in the context of system development methods.
Identify the basic diagramming
more...
Object Analysis Design Requirements Analysis

Course Overview
This is the first title in a series of two, and covers the same material as the first half of the Instructor Led course Object Oriented Analysis and Design Using UML. This course teaches students the principles and terminology of object oriented development, and how to apply object oriented techniques to define systems using the notation of the Unified Modeling Language (UML).
more...
Object Analysis Design Design Implementation

Course Overview
This is the second title in a series of two, and covers the same material as the second half of the Instructor Led course Object Oriented Analysis and Design Using UML. This course teaches students the principles and terminology of object oriented development. It follows on from the first title in the series Object Analysis and Design: Requirements and Analysis and teaches the
more...
Oracle SQL Specifics Retrieving and Formatting Data

...ement system (ORDBMS). Users will learn how SQL functions can be used in SQL SELECT statements to extract data from the database and how SET operators can be used to combine multiple queries into a single query. Users will also learn how subqueries and correlated subqueries can help to solve data retrieval problems. Finally, participants will learn how to retrieve data based on a hierarchical
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Oracle SQL Tuning Diagnostics and Tuning Schema

Course Overview
This course is the first in a two-part series on SQL Statement Tuning. This course will help experienced application developers to learn a tuning methodology they can use to maximize database performance with minimal effort. Participants will gain experience creating optimal access paths, such as partitioned views, B-tree indexes, bitmapped indexes, index clusters, and hash
more...
Oracle SQL Tuning Tuning SQL and the Optimizer

Course Overview
This course is the second in a two-part series on SQL Statement Tuning. This course will help application developers to design SQL statements that can reuse parsing and influence the optimizer to improve performance.
L earn To:
Identify the factors that affect network traffic.
Identify the factors that affect parsing.
Identify the guidelines for the reuse of
more...
Windows 2000 Professional User Fundamentals

Course Overview
This course will introduce users to the fundamental features of Windows 2000 Professional. At the completion of this course, students will learn to identify the features of Windows 2000 and the functions of its desktop components; identify the functions of the various Windows 2000 programs; identify the functions of the various components available in the Windows Explorer
more...
SQL Server 7 0 System Administration - Part 2

...nked databases.
Identify how views and stored procedures can be used to simplify security.
Distinguish between application roles and other roles.
Perform the steps for creating an application role for users/logins within SQL Server Enterprise Manager.
Perform the steps for activating an application role for users/logins using Transact-SQL.
Identify the recommended practices for security
more...
SQL Server 7 0 - Implementing a Database - Part 5

Course Overview This is the final course in a five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. L earn To: Access data by using the Stored Procedure model. Access data using triggers. Set up a distributed environment to access, modify and manage remote data. C ontent Emphasis Skills-Based A
more...
Visual InterDev 6 0 Planning a Web Application

...ntify the features of the various Microsoft products that can be used to develop a Web application.
Identify the guidelines to follow while planning a Web application.
Identify the basic concepts related to Web application design.
C ontent Emphasis
Skills-Based
A udience
This course series is designed for site developers who perform architectural planning, technology
more...
IIS 4 0 Creating Configuring a Web Server - Part 2

Course Overview
This is the second course in a four part series that will provide students with the knowledge to support the various features of Microsoft Internet Information Server 4.0. Participants will gain an understanding of the product's architecture and perform the procedures to install, configure, and implement Internet Information Server.
L earn To:
Identify the Microsoft
more...
NetWare 5 Administration - Part 4

Course Overview
This is the fourth course in a five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with distributing and managing applications by using Z.E.N. works. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560.
L earn To:
Distribute and
more...
NetWare 5 Advanced Administration - Part 1

....
Identify each of the available protocols and when each can be used.
Identify the tasks to prepare an existing NetWare server for an in-place upgrade to NetWare 5.
Select the tasks that are automated during an in-place upgrade to NetWare 5.
Identify the tasks that should be performed after an in-place upgrade to NetWare 5.
Perform the steps to create a project.
Perform the steps to move
more...
NetWare 5 Advanced Administration - Part 2

...ories with their purposes.
Identify directory types that can be used to organize individual files in the directory structure.
Identify the advantages and disadvantages of a one-volume directory structure.
Identify the advantages of Novell Storage Services (NSS).
Match these NSS concepts with their own functions: provider, consumer, and storage.
Perform the steps to scan hard drives for
more...
NetWare 5 Advanced Administration - Part 3

Course Overview
This is the third course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure and administer a complex NetWare 5 network. This course will help participants learn Novell Network Backup and Restoration procedures, and how to use Domain Name System (DNS)/Dynamic Host Configuration Protocol
more...
NetWare Service and Support Upgrade - Part 3

Course Overview
This course is the third in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course covers NetWare installation and troubleshooting a Novell Client.
L earn To:
Identify the six levels of the
more...
Lotus Notes R5 System Admin Part 10 Monitoring a Notes Domino Env

Course Overview This is the final course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course, students will learn how to monitor the statistics and events of Domino servers by using monitors, probes and event messages to ensure the integrity of the Domino system; monitor mail and database replication; and
more...
SQL and PL SQL Basic SELECT

...etrieved by a query. Identify comparison operators that can be used in defining row retrieval restrictions. Identify logical operators that can be used to define row retrieval restrictions. Sort rows retrieved by a query. Describe the types of SQL funcitons, in order to define single-row functions. Demonstrate the use of four character functions; LOWER, UPPER, INITCAP, and LENGH.
more...
Oracle 11i Procure to Pay Part 1

This course provides an understanding of the Procure-to-Pay life cycle and its implementation in Oracle Purchasing and Payables applications. It also covers information about the suppliers, sites, and quotations used in the procure-to-pay process.
Learn To:
Identify processes involved in different phases of the procure-to-pay life cycle.
Match the applications used in the
more...
Building Cisco Multilayer Switched Networks Part 2

This course covers network models, network switches, and switch deployment. It then goes on to teach about catalyst images and connectivity, as well as configuring VLANs and VTP.
Learn To:
Identify features of transparent bridges.
Identify how Spanning Tree Protocol (STP) prevents bridging loops.
Identify the features of the BID that can be chosen as the root switch.
Identify Cisco
more...
Building Scalable Cisco Internetworks Part 4

This is the last course of a four-part series that prepares learners for the Building Scalable Cisco Internetworks Exam (BSCI 642-801). This course teaches the Border Gateway Protocol (BGP) and about manipulating routing updates. With multiple connections, the Border Gateway Protocol (BGP) is an alternative to using default routes to control path selections. Configuring and troubleshooting BGP can
more...
Programming XM XML Parsing

...dentify situations where Simple API for XML (SAX) parsing can be used. To identify Simple API for XML (SAX) events fired when XML document items are read. To identify features of Document Object Model (DOM) parsers. To identify reasons for using Document Object Model (DOM). To identify
more...
Windows 2000 Network--Designing Security Part 2 Sec Local Network

Course Overview This is the second course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy.
more...
Windows 2000 Network--Designing Security Part 2 Sec Local Network

Course Overview This is the second course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy.
more...
Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin

...on: 2 Hour(s) Identify the ways in which Group Policy can be used to manage software deployment. Identify the role of Windows Installer in software installation and maintenance. Identify the tasks involved in using Group Policy to deploy new software. Identify the procedure for creating a software distribution point. Identify the features that apply to the assigning and publishing of
more...
Oracle Database 10g Administration Workshop II Part 1

...t with their descriptions.
Identify NLS parameters that can be used in SQL functions.
Identify features of different types of linguistic sorting.
Identify key concepts related to linguistic sorting.
Identify key concepts related to linguistic comparisons.
Identify features of linguistic indexes.
Identify features of linguistic sorts that can be customized.
Match the views used to
more...
Red Hat Linux Part 2 Advanced Topics for Users

...put and output in Linux. Identify how filters and pipes can be used to run different commands in Linux. Identify the procedure for redirecting piping in Linux. Identify the main Linux backup commands. Identify Linux shell facilities that are used for controlling processes. Identify the procedure for tracking multiple processes by using the ps command. C ontent Emphasis
more...
UNIX User Curriculum

Course Overview This curriculum describes how to get started with UNIX, introducing the Common Desktop Environment (CDE) and the terminal window. It introduces files, directories, printing and operations frequently performed on these. It teaches how to manipulate input and output, as well as how to compress and uncompress files. It also introduces the UNIX shell environment, shell functionality,
more...
SCO SVR 5 --Part 1 Basic Administration

...erent types of file systems. Identify CLI commands that can be used to manage a file system. Identify the features of the System Logs Manager. Identify the features of the System Monitor utility. Identify the CLI performance monitoring commands. Identify optimal system performance parameters. C ontent Emphasis Skills-Based A udience Application Developer, Technical
more...
Solaris--Part 1 Basic Administration

...ypes of Solaris file systems. Identify CLI commands that can be used to manage a file system. Identify the features of the vfstab file. Mount file systems. Identify the features of the UFS logging process. Add a new hard disk. Identify the commands for changing file permissions. Identify the features of ACLs. Identify the functions of disk space quotas and system accounting in Solaris.
more...
IBM AIX--Part 1 Basic Administration

... of AIX file systems. Identify the AIX CLI commands that can be used to manage a file system. Identify the features of the SMIT and WSM filesystem managers. Mount a file system by using the command-line interface (CLI). Modify a file system. Identify the features of disk mirroring. Identify the standard AIX permission bits. Identify the features of access control lists (ACLs). Identify
more...
HP-UX--Part 1 Basic Administration

... Identify the command-line interface (CLI) commands that can be used to manage processes. Identify the features of System Log Files in System Administration Manager (SAM). Identify the methods of determining how system resources are used. C ontent Emphasis Conceptual A udience This course covers all the UNIX implementation tracks aimed at a system administrator and the
more...
Oracle 11i Procure to Pay Part 3

This course provides an understanding of the Procure-to-Pay cycle and key implementation issues in Oracle Purchasing, iProcurement and Payables applications. This course covers creation and security of documents. This course will prepare student's to make basic implementation decisions involved in launching the Procure-to-Pay process. Learners will learn how these applications fit into Oracle's
more...
XML Building XML-Based Web Applications Part 2

Course Overview This is the second course in a five part series that presents an introduction to the treatment of validation technologies within XML. DTDs are covered, presenting detail on DTD elements and attributes and entities. XML Schemas are then introduced, emphasizing the advantages of schemas over DTDs and then covering data types and namespaces within XML Schemas. The course then
more...
Self Development Positively Influencing Others

Self-Development: Positively Influencing Others offers the student an overview of the information required to influence others through nonverbal communication and language, and covers how to use influence to empower people. The program details how the student can enhance his or her level of influence by listening actively, understanding Satir modes and sensory systems, building rapport, and
more...
Crystal Reports 8 5 Introductory Report Design Part 1

...Crystal Reports with the situations in which the features can be used. Create a blank report by using the menu bar. Match the types of reports with the situations in which the reports can be used. Create reports by using Report Expert. Insert a field in a report by using the Field Explorer dialog box. Format an object in a specific way by using the menu
more...
Flash 5

...in a three part curriculum about Macromedia products that can be used for Web design. This course teaches students how to use Flash 5. Additionally, it covers the basic and intermediate skills needed to create animated Web sites using Flash. Learn To Create and preview movies and set attributes of text. Create and modify shapes. Create symbols and modify objects
more...
SAP R 3 Variant Configuration Master Data

...ows you the different ways in which Variant Configuration can be used. Learn To: a Identify how Variant Configuration is mapped in the R/3 System. a Identify Master Data. a Identify Configuration Master Data. a Identify Object dependencies. a Identify Logistics Master Data. Audience The following audiences are targeted for this course: Middle
more...
Customer Relationship Management CRM

...e basic principles of SAP CRM and explaining what SAP CRM can be used for. Furthermore, the trainee will be introduced to the individual applications of CRM and their most important features. Learn To: o CRM and the SAP CRM System. o Customer Relationship Management. o SAP CRM Architecture. o CRM Basics. o SAP CRM Applications. o Internet Sales. o Telesales (Customer
more...
MS Win XP Install Admin Part 3 TCP IP NOS Environments

This is the third course in a five part series on the Microsoft Windows XP Installation and Administration curriculum. It introduces the concepts behind TCP/IP, and teaches how to support TCP/IP on computers running Microsoft Windows XP Professional. The course also covers the TCP/IP name resolution process, and provides an introduction to installing and configuring Internet Information Server,
more...
MS Win XP Install Admin Part 3 TCP IP NOS Environments

This is the third course in a five part series on the Microsoft Windows XP Installation and Administration curriculum. It introduces the concepts behind TCP/IP, and teaches how to support TCP/IP on computers running Microsoft Windows XP Professional. The course also covers the TCP/IP name resolution process, and provides an introduction to installing and configuring Internet Information Server,
more...
MS Win XP Install Admin Part 5 Disk File Mgt

This is the final course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to work with basic and dynamic disks, manage drive letters, paths and defragmenting volumes on computers running Microsoft Windows XP Professional. It also teaches how to configure and manage various file systems, manage data compression, and secure data by using EFS
more...
MS Win XP Install Admin Part 5 Disk File Mgt

This is the final course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to work with basic and dynamic disks, manage drive letters, paths and defragmenting volumes on computers running Microsoft Windows XP Professional. It also teaches how to configure and manage various file systems, manage data compression, and secure data by using EFS
more...
Commerce Server 2000 Design Impl Part 3 Pipelines

This is the third course in a five part series that focuses on pipelines and their use in running ad campaigns. It covers how to define and run a pipeline in Microsoft Commerce Server 2000, and how to create custom components - Scriptor and Compiled - that can be added to a pipeline. The course also covers the code used to implement campaigns built and designed by Commerce Server 2000. Learn To:
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i-Net Part 4 Security Business Concepts

This is the final course in a four part series that presents students with an overview of Internet security and business concepts. this course covers possible areas of vulnerability and how to protect against viruses, restrict and control access, conduct auditing, and handle encryption. E-business and e-commerce concepts and models, managing transactions and instruction on language and marketing
more...
CIW Enterprise Specialist Part 4 EJB Deployment EJB Clients Entity Beans

This is the fourth course in a five part series that covers the Deployment Descriptor tool and EJB deployment, writing EJB clients, and entity beans. The course introduces the Deployment Descriptor, including the role it plays and the various responsibilities that the bean developer, assembler and deployer have in relation to it. The various resources that can be referenced in the Deployment
more...
ABAP 6 10 Reporting

...eing introduced to the ALV grid control and shown what it can be used for. Learn To: o Integrating Reports in SAP R/3. o Area Menus. o Transactions. o Creating User-Specific Menus. o Batch Input. o Working with Files. o Batch Input Programming. o ALV Grid Control. o ALV Grid Control: Details. o Simple Program with ALV Grid Control. Audience This course has been
more...
ABAP Objects 6 10 Overview

The course ABAP Objects 6.10 Overview describes the programming concepts used in SAP. It also explains a number of basic object-oriented concepts, and provides a brief introduction to the conceptual phase of ABAP Object program systems. The course also provides a detailed description of the object-oriented programming concept. It also discusses the special features of the object-oriented concept
more...
Creativity Innovation Increasing Personal Creativity

... and solve problems. The program describes exercises that can be used to prepare the mind and body for creative thinking and explains the most common ways creativity is incorporated into problem solving. Learn To Select exercises that can be done to mentally prepare to be creative. Identify elements of physical surroundings that you
more...
Creativity Innovation Promoting Team Creativity

...ks to team creativity. The program covers activities that can be used to increase creativity in a team and describes the creative problem-solving process. Learn To Demonstrate characteristics of a successful creative team. Identify roles that team members will play. Manage an individual who might hinder
more...
Windows 2000 Implementing Security Part 1

In this course, you are introduced to the basics of Windows 2000 security. The concepts of encryption and Public Key Infrastructure (PKI) are introduced. You are taught how to plan administrative access including remote administrative access. User account policies, software updates, and Remote Installation Services (RIS) are also covered. Learn To: To
more...
Business Accounting Accounting for Liabilities

Business Accounting: Accounting for Liabilities offers the student an overview of the types of liabilities a company may accrue when conducting business activities, how to manage those liabilities, and how to calculate the time value of money. The program details types of current and long-term liabilities and how they are accounted for on financial statements, as well as how to calculate the
more...
Financial Statements Analyzing Cash Flows

Financial Statements: Analyzing Cash Flows offers the student an overview of accounting methods, the statement of cash flows, stock, and financial ratios. The program details how accounting methods affect financial statements, who looks at your financial statements and for what reasons, and how financing instruments affect financial statements. It also covers the methods used for and activities
more...
Budgeting Operating Manufacturing Budgets

Budgeting: Operating and Manufacturing Budgets gives the student an overview of operating and manufacturing budgets, variance analysis, and forecasting. The program covers terms and practices unique to operating and manufacturing budgets, as well as methods for creating operating and manufacturing budgets. Additionally, the program covers several options for devising an action plan to solve a
more...
Excellence in Service Communicating With Customers Virtually

In Excellence in Service: Communicating with Customers Virtually, you will learn how to adapt your telephone behavioral styles to your customers over the telephone. You will also learn how to project professionalism over the phone using various verbal techniques. In addition, you will be able to provide quality customer care by learning how to manage customer communication via the phone or e-mail.
more...
