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Can Build Relationships Training Seminars and Classes

From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute

Modern Marketing in a Consumer-Lead Environment

Details of the course: 1. Objectives: By the conclusion of the specified learning and development activities, delegates will be able to: - Demonstrate a heightened understanding of the difference between customer needs and wants - View quality from the perspective of clients and customers - Evaluate existing marketing strategy, from the perspective of their effectiveness in our more...

From The Career Center

Microsoft Access 2007 Level 1

Most organizations maintain and manage large amounts of information. One of the most efficient and powerful ways of managing data is by using relational databases. Information can be stored, linked, and managed using a single relational database application and its associated tools. In this course, you will examine the basic database concepts, and create and modify databases and their various more...

Microsoft Office Access 2010 Transition from MS Access 2003

This course is designed for experienced Access users who have worked with the earlier versions of Microsoft Access, ideally Microsoft Access 2003, and who have or are planning to upgrade to Microsoft Access 2010. This course is also designed for students who wish to learn the basic operations of the Microsoft Access Database program to perform their day-to-day responsibilities, and to understand more...

From Jef Menguin Workshops and Seminars

Customer Service Professional

Course 100: The Customer Service Professional Providing world class service shouldna ™t be an impossible questa or a personal ordeal. Like an athlete constantly in training, or a musician perfecting an instrument, you need to develop, evaluate, pace, and manage yourself as well as your performance. That means work, but it also means celebrating a job well done. How you feel about yourself more...

From Bold New Directions

Developing Emotional Intelligence

Getting along at work is not just about what you know but how you come across to others. Participants will learn how to maximize their skills to stay in charge of emotions, build positive relations, & grow resilience even in the face of change. Emotional intelligence is the number one predictor of professional success and personal excellence. Fortunately, our emotional intelligence is not static; more...

From Tools 2 Succeed, Inc

Giving and Receiving Feedback

Feedback is our friend; it is through feedback that we see ourselves as others see us and that others know how we see them. Learn to build trust and enhance your relationships with others. Improve your performance and the performance of your team members through feedback. This Giving and Receiving Feedback workshop is part of our monthly Compass Series leadership development program, more...

From WWP Training Ltd

Key Account Management Maintain your relationships and increase sales The ultimate goal for any sales professional is to build and maintain a long-term relationship with their customers. The potential of such relationships is critical to any organisationa ™s success and learning how to maximise and maintain the key accounts is essential. This programme will demonstrate how to achieve success by employing a more...

From Tekton Academy

Meta-NLP Leadership Certification Training - Mumbai

Get 2 Internationally recognized certificates. 1. International Coach Certificate (Kid start your international coach career) 2. International Neuro Semantics NLP Practitioner certificate (Develop razor sharp effectiveness for excellence) Duration: 8 Days Date: Every month Place: Mumbai What will happen to you in this training? * Develop yourself as an effective leader * Create a more...

From Personality Developer

Personality Development Course -

All of us have Choices! Choice One is to be less than your ability to be, To make less money, to have less of everything. Choice Two is to do it ALL. To become all that you can possibly become. To earn money, respect of all and also share your knowledge, wealth and happiness. To reach your own limits (and there are no limits to Human Capacity). You have the power to choose! more...

From Spectrum Training Services

Assertive Behaviour

There you go again you have said yes to something you know you should have said no to. How did it happen this time? We can all benefit from an increased awareness of the way we interact with others and the effect of what we say and do. In a healthy and professional workplace we need to be able to negotiate clear boundaries around work demands and pressures and this requires assertive behaviours more...

From Hands On Technology Transfer, Inc.

Object Oriented Analysis & Design with UML

This OOA&D training course presents the key concepts and methodologies required to perform quality object-oriented software engineering, with particular attention to practical techniques such as use-case and CRC analysis, UML diagramming, and patterns. Students practice applying object oriented analysis during the course to improve software designs and to see how software objects can be altered to more...

From Corporate Training Services

Customer Relations

This workshop deals with how you can improve your understanding and skills when dealing with all kinds of customers whether over the telephone or face-to-face while striving to build positive relationships with all types of behaviours -- pleasant, angry, passive, or reluctant. The workshop covers the following: -The Psychology of Customer Relations -Understanding Your Communication more...

From Success Corporation

FLM Course 4 Coaching for High Performance Knowing how and when to coach is an essential skill that can benefit both the manager and the organization. Coaching skill can help build productive relationships, effectively communicate, influence the outcomes and achieve results. This module teaches the managers how to use coaching skills in the day-to-day management of their people to ensure maximum performance, motivation, and retention. It more...

Coaching for High Performance- 3 Days Knowing how and when to coach is an essential skill that can benefit both the manager and the organization. Coaching skill can help build productive relationships, make communication more effective, influence the desired outcomes and achieve results. This module teaches the managers how to use coaching skills in the day-to-day management of their people to ensure maximum performance, motivation, more...

From Last Minute Training

Client Care Representative CCR Certified Training Program 2 Days The Challenge As Jan Carlson illustrated in his book Moments of Truth: a You can make or break the entire customer relationship in the first 30 seconds of contact. To the customer, your front line people are the companya . Customer agents must be fully trained to respond to customers in a professional manner and resolve their issues quickly. CCR is this essential training for Customer Service more...

From TrainersDirect

Resolving Conflict - Strategies for Improving Communication and Building Relationships

This seminar is only offered as On-Site Training and will be conducted at the location of your choice for up to 20 participants. ---------------------------------------------------------- Length: 3 days Number of Participants: Up to 20 Materials: Notebooks and handouts provided Business performance improvement depends on making and supporting better decisions. Decisions can be more...

From Bpminstitute.org

Designing Service Oriented Solutions

Service Oriented Architecture (SOA) has emerged as the dominant architectural style, especially for enterprise solutions. The potential benefits of SOA in terms of flexibility, agility, cost, and time to market have secured its position, and most software organizations are planning to or are currently adopting SOA. But is the marketing hype just setting up SOA to deliver another major more...

Service Oriented Integration SOI Standards Technologies and Best Practices

IT managers have been under increasing pressure to migrate a portfolio of independent "stovepipe" applications to an integrated set of business services that can be aligned with changing business requirements and support new business processes faster and with reduced cost. Today, corporations have to choose from a number of integration products such as Integration Brokers, J2EE Application more...

From Morris Interactive

IMPACT Sales Workshop The best organizations prepare and equip their salespeople to rise above the competition! Morris Interactive teaches organizations to build trust with their prospects and clients, overcome objections, close new business, and prospect for new business. Sales training is not just for salespeople - it is for anyone who would like to learn to influence others toward a particular decision. We more...

From Matrix Mindset Pty Ltd

Build your life muscle - hypnosis meditation classes Why Hypnotic-Meditation Classes as opposed to Hypnosis or Meditation? Meditation and Hypnosis have been around for thousands of years. They both offer the participant profound changes within their mind and body. Healthy mind, healthy body is the ideal place to be. The main difference is Meditation allows you to drift off to far away places and experience relaxation and Hypnosis is more...

From Ethan Hathaway

Strategic Negotiations

Strategic Negotiating is a program that focuses on teaching professionals, at any level and in any function, to turn tactical negotiations with customers, vendors and people inside the company into strategic negotiations that build relationships. You get hands-on negotiating practice using a four-phase Strategic Negotiation Process that you can apply immediately to your jobs. Each phase of more...

From Breathing Space Personal Growth Ltd

Mindfulness for stress reduction and wellbeing Bristol UK An 8 week daytime programme of Mindfulness in Bristol, starting Monday 11th June 10am -12 noon A comprehensive, structured course of Mindfulness in Westbury on Trym, Bristol, based on Mindfulness Based Stress Reduction (MBSR) and the work of Jon Kabat-Zinn. In 8 x 2 hour sessions, as part of a small, supportive group, you will be guided step by step through a range of Mindfulness meditation more...

From Waywood Training

Key Presentation Skills Training Learn how to use your unique qualities to make interesting, engaging, memorable presentations; whatever the occasion; whatever the audience. Avoid sleepless nights. Relax because you're prepared, equipped and confident. You'll learn how to use a toolbox of skills and awareness that enhance your current strengths and how pre-talk nerves can actually help you to give better presentations, more...

From Accelerated Sales Training, Inc.

The Secrets of Cold Calling Success System Sales Training and Telesales Training

Are you a sales manager that needs to expand your market share by cold calling and selling into Fortune 1000 companies or large organizations such as the government, schools and hospitals? Do have sales reps or a sales team cold calling to sell technology solutions? Are your salespeople having a hard time cold calling and reaching decision-makers and setting up well-qualified appointments? more...

From Practicum Strategic Training Provider

Branding 30 New Technologies New Experiences New Conversations MAKE BRANDING 3. 0 INTEGRAL TO YOUR BUSINESS IN A WAY THAT FITS WITH YOUR BRAND, YOUR CUSTOMERS, AND YOUR OVERALL ONLINE STRATEGY! In the past few years there has been a dramatic increase in the tools and mediums in which you can engage in two way conversations around your brand. The world is changing, and fast: power has shifted from companies to customers, and the traditional ways more...

From TrainSmart, Inc.

Managing Employee Performance Employee performance appraisals help improve business results through individual and team performance. Measuring employee, team, department and even organizational performance can be a daunting task. TrainSmart uses its performance management system as a tool to build relationships between supervisors and employees. TrainSmart designs a customized performance management system that is unique to more...

From PrioritySky Sdn Bhd

NLP Basic Practitioner Certifications

Choices, choices, choices. Everyday in life we take charge of the choices we make. Whether its good or bad, it is completely up to us. Welcome to the world of NLP. The question of the blue pill or the red pill. Let us forget about the blue pill. If you are reading this part of the page, you obviously want a significant amount of change in your life. Experiencing NLP is like taking "The Red more...

From Next Levels Consulting

Todays Leader Essential Skills for Successful Management Duration: 3 days Description and Learning Objectives Leading and managing are not the same thing. Leaders often manage people, but not all managers lead. This program is designed for all people wishing to improve their leadership skills. At this programs conclusion, participants should be able to: -Master Peter Senges five disciplines. -Add Kouzes and Posners five practices to their life. more...

From Knowledge Source Inc

Negotiation Skills for Project Managers Course Overview We constantly negotiate in order to meet our goals and objectives and to accomplish our project tasks and activities. Essential time is wasted and relationships damaged when parties focus on a positionsa versus the underlying a interesta which defines the problem. Often we attack each other in trying to reach an agreement that WE will accept versus attacking the problem more...

From Situation Management Systems, Inc

Savvy Influencer

This seminar is designed for those of you who want to become more influential with your peers, direct reportsa even your boss! Influence is one of the most sought after competencies because we all need to influence in a variety of situations every day. Some of the situations can be extremely challenging if you need to deal with difficult people or complex situations. The results of these critical more...

From Deep Impact Coaching

The Psychology of Excellence in Sales and Negotiations Workshop If you work in sales or negotiation, this course will teach you skills you can use to increase your success right now. On this 1-day Sales Training course we teach you easy-to-learn techniques that are simple and highly effective. Most sales people appreciate that to generate a long-standing successful career, the ability to communicate effectively with people is of great importance. And more...

From Simitri Group International

Trusted Advisor

The Simitri Becoming a Trusted Advisor: Building Relationships with Key Stakeholder Workshop helps participants build quality, long-term business relationships with managers, colleagues, employees, vendors, clients, partners and other parties. During the workshop participants learn how to establish trust, build rapport, uncover needs and gain commitment ensuring a more profitable, two-way more...

From Meta Team Consulting

Neuro-Semantics NLP Practitioner Certification Training Neuro-Semantics (NS) and Neuro Linguistic Programming (NLP) is the leading edge technology of EXCELLENCE. You may have heard that NS-NLP is powerful in the areas of communication, influence and change. You may be aware of some of the ASTONISHING RESULTS that NS-NLP can deliver. Now this is the opportunity for you to EXPERIENCE it first hand, and begin to harness its power for yourself! In more...

From Segullah and Company Limited

Conflict Management - Working Through Differences Resolving disputes and disagreements can help harness the passion that drives conflict and put it to good use for a more productive, positive, and less stressful workplace. Through practical examples and realistic scenarios, participants learn to diagnose the cause of conflict and how to use proven techniques to resolve differences, reduce the potential for continued conflict, and build more...

From Greatscope Consulting

The NLP Experience

Neuro-Linguistic Programming is the study of human excellence. We offer an introductory workshop that will enable you to learn & USE the tools of NLP for personal & professional change. You can experience change Instantly. Who should consider attending 'The NLP Experience'tm program? Almost anyone really But it is most useful for people who are; seeking to change themselves their more...

From Hexcel & Associates

Coaching Skills Workshop - Building Partnerships in the Workplace WHY A WORKSHOP ON COACHING SKILLS Now, more than ever, leaders must be successful for organizations to create a competitive edge. Leaders are confronted with enormous challenges to do more with less, to create a culture for success, continually increase performance, improve quality and productivity, and improve the bottom line. To achieve this high level of performance, leaders need to be more...

From Effective Outsource Networks

Essential Skills for Managers 18 19 Sep 2012 A manager's job is varied and complex. To complete their daily duties and responsibilities, they will need technical, people and conceptual skills. A lot of people are well-equipped with the technical skills but lack of the people aspects. In this highly interactive 2-day training, the participants will learn how to communicate, motivate and lead his team. Managers with good people skills more...

Essential Skills for Managers 24 25 May 2012 A manager's job is varied and complex. To complete their daily duties and responsibilities, they will need technical, people and conceptual skills. A lot of people are well-equipped with the technical skills but lack of the people aspects. In this highly interactive 2-day training, the participants will learn how to communicate, motivate and lead his team. Managers with good people skills more...

From Dr Rick Goodman

Communication Mastery Communicating effectively will bolster your self-confidence by allowing you to recognize manipulative behavior and diffuse its effects. This training will teach you how to confront problematic behavior and how to effectively negotiate mutual solutions. Through active participation in role plays and intensive group discussion, you will discover the causes of common misunderstandings with more...

Winning Strategies for Dealing with Difficult People

This program is designed to provide participants with skills, tech niques and strategies to professionally and confidently deal with dif ficult people and situations, whether this involves an aggressive client or customer, or, an abrupt or discourteous employer or employee. What Youa ™ll Learn -The role of power, structure and tension in relationships Conflict or compromise - more...

From Wintrac Inc.

Leading People to Embrace Change The Challenge Technology is, by its nature, a change agent. Anyone who introduces technology into a workplace, whether as business software, communication tools or computing devices, also lays the foundation for change in reporting relationships, work patterns and job titles. As we all know, change is seldom welcome and is often fought. Many technology projects, although planned and executed more...

ITIL CAPABILITY COURSE SERVICE OFFERINGS AND AGREEMENTS SOA The primary goal of IT Service Management (ITSM) is to deliver quality IT services that enable desired business outcomes. To do this, service providers perform a precarious balancing act. They must build and maintain customer relationships, manage demand and patterns of business activities and align internal and external suppliers, all while maintaining fiscal responsibility and making sound IT more...

From The Koenig Group

Customer Service

Customer Service Training By The Koenig Group tom@koeniggroup. net Customer service is the single most important factor in any business. Either face to face with a customer or over the telephone, good customer service is absolutely crucial to a company's success. Companies with great customer service survive and thrive. Those that provide poor customer service fail. In this training program more...

Leadership Skills Training

Leadership in the 21st Century By The Koenig Group In today's fast-paced business environment, leaders need a broad perspective, vision, and acute awareness of the trends and developments shaping their organization. Effective Leadership Training can help organizations and individuals improve and build upon what's currently happening in the organization and increase performance, motivation, more...

Cross Cultural Communication Skills

Cross Cultural Communication Skills Training By The Koenig Group Working, meeting, dealing, entertaining, negotiating and corresponding with colleagues or clients from different cultures can be a minefield. In the international and multi-cultural business community, there is ample opportunity for misunderstandings and poor communication. Both will have negative effects on people and more...

From Dale Carnegie Training

Dale Carnegie Course Effective Communications Human Relations

Look around at successful business people, world leaders, professional athletes and entertainers. You'll find a disproportionately high number of Dale Carnegie Course: Effective Communications and Human Relations graduates. This course will help you master the capabilities demanded in today's tough business environment. You'll learn to strengthen interpersonal relationships, manage stress and more...

From Success Strategies

Words That Change Minds LAB Profile ConsultantTrainer Certification Consultants, trainers and coaches will be able to: a Envision new business opportunities to take their business to a whole new level a Learn advanced coaching methodologies to help clients shift into their own success strategies a Create marketing materials to attract more customers a Solve the most difficult and ambiguous communication situations a Make compelling presentations to more...

From Wintrac Inc.

Getting the Results Without the Authority In today's business culture, there are circumstances in which a person who possesses no formal authority is required to accomplish a task or complete a project. Perhaps you will recognize a problem or a business need, and you will assume responsibility to resolve the issue. Or your manager may direct you to complete a task in which you will need to solicit the help of others in order to complete more...

From Training Connection

Communication Training

Communication Training - Chicago Communication Training Courses 1. Effective Business Communication (1 day) 2. Dealing with Difficult People (1 day) 3. Cross-Cultural Business Communication (1 day) - Onsite training only 4. Effective Presentations (1 day) - Onsite training only 5. Negotiation for Results (1 day) Effective Business Communication ($295 2 AMC Movie more...

Business Etiquette

Business Etiquette Training - Chicago Business Etiquette Training Courses 1. Business Etiquette (1 day) 2. E-mail Etiquette (1 day) - Onsite training only Business Etiquette ($295 plus 2 AMC Movie Tickets) http://www.trainingconnection.com or call 312.698.4475 To survive and thrive in today's ever-changing, global economy, good business etiquette is a vital, more...

From Chameleon - Global ITIL Experts

ITIL Practitioner Release & Control

ITIL Practitioner Release and Control Learn how to become qualified and optimise your Release and Control processes through accredited best practice! Chameleon offers the full portfolio of EXIN accredited IT Service Management training leading to ITIL Overview, Foundation, Practitioner and Service Manager level qualifications. Duration This five day course explores the guidance in ITIL Release more...

From Corporate Education Group

Introduction to Programming

Elements of this syllabus are subject to change. This three-day, instructor-led course introduces students to computer programming. Students will learn the fundamental concepts and terminology of software application development and develop skills in designing and writing simple computer programs. The course assumes no programming background and provides an overview of the software development more...

Gateway Leadership Certificate Program

Developing future leaders is the single greatest challenge that all enterprises face today. Corporate research over the last 30 years proves that those companies that invest in the development of leaders and maintain a bench strength of talent results in a significant competitive edge demonstrated in profitability, adaptiveness and sustained and predictable results. A series of recent more...