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Career Development Developing a Career Strategy ...u will also have a better understanding of guidelines you can follow to develop new skills and ways to overcome the pitfalls of career exploration. Unit 2: Developing Career Goals (0.5 - 1 hour) Identify the order of the steps for defining strengths and weaknesses. Define your career goals. Recognize steps for setting  more...

Creativity Innovation Increasing Personal Creativity ...estions and Robin's answers, you will learn about how you can follow steps to mentally prepare to be creative, how to increase you creativity, and what you should do physically to prepare yourself to be creative. Unit 2: Increasing Creativity (0.5 - 1 hour) Identify ways to increase your innocence. Practice increasing your powers of intuition to  more...

Excellence in Service Creating an Exceptional Service Environment In Excellence in Service: Creating an Exceptional Service Environment, you will learn how to create the necessary foundation to help employees deliver exceptional customer service. You will learn steps for writing your customer service vision statement, as well as suggestions for ensuring that the appropriate processes and systems are in place to support exceptional customer service. You will also  more...

Human Resource Law Understanding Privacy Rights In "Human Resource Law: Understanding Privacy Rights," you will learn the laws that apply to employee and privacy rights in the workplace and how those laws might impact your company policies regarding searches, seizures, monitoring, and e-communications. You will also learn how, as an employer, you can protect employees' rights, how to conduct lawful e-communications, and how to minimize your  more...

Women in Leadership Developing a Leadership Path ...sonal and professional life and offer some guidelines she can follow for balancing her goals and needs with those of her co-workers. Unit 2: Crusading vs. Conforming (0.5 - 1 hour) Identify the gender-biased perceptions that hinder women's ability to be perceived as credible leaders. Select the guidelines for relating to male co-workers.  more...

Business Ethics Organizational Ethics ...tegories of corporate social responsibility and steps you can follow when social responsibilities clash. Learn To Demonstrate the principles for highly effective firms. Identify the steps in creating a corporate code of ethics. Identify ways to ensure ethicality in the workplace.  more...

Managing Change Implementing the Change Process ...elop one. In addition, you will learn what guidelines you can follow to communicate a change vision to your employees. By learning the four steps of the change process, you will be able to transition through change in a controlled, logical manner. You will learn the processes you must follow to analyze a situation, prepare a plan for change, implement action, and monitor the progress of a  more...

Advanced Project Mgmt Portfolio Management ... Sequence the steps executives can follow to terminate projects. Identify information organizations need to track for portfolio management. Audience Project managers who are responsible for managing all aspects of a project from start to finish, for managing multiple projects, and for maximizing utilization of resources to achieve the  more...