Online Can Manage eLearning

Talent Management Retaining Talent Talent Management: Retaining Talent Retaining talented employees is a constant challenge for any organization. The costs of turnover can be high. That's why talent retention is a strategic issue requiring focus, time, and resources. This course highlights the importance and benefits of putting effort into retaining talented individuals. It also covers ways to determine the causes of talent  more...

Creating and Analyzing an Operating Budget Creating and Analyzing an Operating Budget Working without a well thought-out operating budget can be compared to playing Pin the Tail on the Donkey. Although a company might know the direction in which it wants or needs to go, without a budget it must simply feel around in the dark and hope it comes close to its target. Unfortunately, if a business uses this approach, it will eventually  more...

Managing and Troubleshooting Windows Vista Systems Managing and Troubleshooting Windows Vista Systems Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician Many of Microsoft Windows Vista's new and enhanced tools can be used to simplify system management and troubleshooting. Windows Vista can be managed by using Group Policy settings when the system is part of an Active Directory domain, or by setting  more...

C 2005 Serialization and I O C# 2005: Serialization and I/O Microsoft To serialize and deserialize objects for storage and manipulation, use I/O classes to manage data streams and files, and analyze how application performance can be enhanced using serialization and I/O  more...

Discover Powerpoint 2007 Level 1 Discover Powerpoint 2007: Level 1 Microsoft Discover PowerPoint 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft PowerPoint 2007. PowerPoint 2007 builds on the presentation features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover  more...

Discover Outlook 2007 Level 3 Discover Outlook 2007: Level 3 Microsoft Discover Outlook 2007 from Technology Skills is a rich, multimedia tool for users of Microsoft Outlook 2007. Outlook 2007 is a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook 2007 also contains collaboration tools, so information can be shared more effectively.  more...

Discover Outlook 2007 Level 2 Discover Outlook 2007: Level 2 Microsoft Discover Outlook 2007 from Technology Skills is a rich, multimedia tool for users of Microsoft Outlook 2007. Outlook 2007 is a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook 2007 also contains collaboration tools, so information can be shared more effectively.  more...

Discover Outlook 2007 Level 1 Discover Outlook 2007: Level 1 Microsoft Discover Outlook 2007 from Technology Skills is a rich, multimedia tool for users of Microsoft Outlook 2007. Outlook 2007 is a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook 2007 also contains collaboration tools, so information can be shared more effectively.  more...

Discover Access 2007 Level 3 Discover Access 2007: Level 3 Microsoft Discover Access 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Access 2007. Access 2007 builds on the database capabilities of previous versions of the software program to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. In Discover  more...

Discover Access 2007 Level 2 Discover Access 2007: Level 2 Microsoft Discover Access 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Access 2007. Access 2007 builds on the database capabilities of previous versions of the software program to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. In Discover  more...

Discover Access 2007 Level 1 Discover Access 2007: Level 1 Microsoft Discover Access 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Access 2007. Access 2007 builds on the database capabilities of previous versions of the software program to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. In Discover  more...

Discover Excel 2007 Level 3 Discover Excel 2007: Level 3 Microsoft Discover Excel 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Excel 2007. Excel 2007 builds on the spreadsheet capabilities of previous versions of the software program to provide powerful tools for creating and sharing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet  more...

Enterprise Project Management Enterprise Project Management Microsoft To identify how project managers can set up and manage an enterprise project using Project Professional 2003, Project Server, and Project Web Access  more...

Advanced Analysis of your Project Advanced Analysis of your Project Microsoft To identify how you can use Project 2003's collaborative functions to manage and analyze project information  more...

Improving Your Emotional Intelligence Skills Self-Awareness Self-Management Improving Your Emotional Intelligence Skills: Self-Awareness & Self-Management Emotional intelligence is the ability to recognize and deal with emotions in a healthy and productive manner. Many people don't realize that their emotions are determined by what they think, and that concrete self-management techniques exist for gaining control of feelings. Emotional intelligence involves being  more...

Processes for Managing Project Communications Processes for Managing Project Communications PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned A project manager is the communication hub through whom all project information flows, receiving and distributing dozens of messages per day. Customers, suppliers, project team members, and company executives all rely  more...

Planning Project Human Resources Planning Project Human Resources PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned When project managers set their sights on delivering creative project solutions on time and within budget, they must select and manage a team of experienced and competent professionals who can meet the challenge. This requires  more...

Managing Project Human Resources Managing Project Human Resources PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Henry Ford once said that coming together is a beginning; keeping together is progress; working together is success. Mr. Ford knew the importance of teamwork. Ask anyone who has worked in a project environment, and they will tell  more...

Performing Risk Analysis Performing Risk Analysis PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Risk in any project is unavoidable. It doesn't matter how much experience a project manager has, risks will always be present. Fortunately, there are proven methods to identify and analyze potential threats so that appropriate risk  more...

Core PMI Values and Ethical Standards Core PMI Values and Ethical Standards PMI As a project manager, you will inevitably be called upon to address ethical dilemmas. The type and complexity of these dilemmas can vary significantly from balancing the competing interests of stakeholders to adhering to conflicting legal, multi-cultural, and multi-national rules, regulations, and requirements. Addressing these issues is much more  more...

Visual Basic 2005 Serialization and I O Visual Basic 2005: Serialization and I/O Microsoft To serialize and deserialize objects for storage and manipulation, use I/O classes to manage data streams and files, and analyze how application performance can be enhanced using serialization and I/O  more...

Anti-Money Laundering Anti-Money Laundering This course provides basic information on US money laundering laws and international anti-money laundering efforts. It also discusses actions that those working in banks, insurance companies, and other financial institutions can take to better identify and manage risks associated with money laundering. This course was developed with subject matter support provided by  more...

Conflicts of Interest in the Workplace Conflicts of Interest in the Workplace This course is designed to raise employee awareness about conflicts of interest in the workplace what constitutes a conflict of interest, how a conflict of interest can be avoided, and the appropriate action to take to ensure that a conflict of interest does not negatively impact the employer or the employee. An employee has a conflict of interest with  more...

Managing from Within Self-empowerment ... By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you will be driven by ownership, initiative, and performance. This course focuses on attitudes and behaviors  more...

Pursuing Successful Lifelong Learning Pursuing Successful Lifelong Learning Today's successful individual understands that the business world is constantly changing the way people work and the way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a  more...

Rightful Employment Termination Rightful Employment Termination One of the most difficult things you will do as a manager is to terminate an employee. The employee who is being terminated regardless of the reason for the termination may feel angry, frustrated, or betrayed. He or she may be looking for someone or something else to blame, and if the termination is not handled properly, your company could find itself  more...

Outlook XP Proficient Expert Outlook XP Proficient & Expert Microsoft DiscoverWare's Discover Outlook XP is an interactive productivity tool for users of Microsoft Outlook XP. Outlook XP is a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook XP also contains collaboration tools, so information can be shared more effectively. Outlook XP /  more...

Conflict Stress and Time Management Conflict, Stress, and Time Management Each customer wants her problem to be the most important problem to the Customer Service Representative (CSR). For the CSR, adapting to each customer's communication style, understanding each customer's emotional response, and solving each customer's problem can be an enormously stressful and time-consuming process. This course is intended to show the  more...

Incident Management Interactions Incident Management Interactions ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam The ability to resolve a problem efficiently is critical for both you and your customers. But what happens when you have dozens, hundreds, or even thousands of customers each contacting you with the same issue? While you may be able to resolve each  more...

ITIL reg and the Service Lifecycle ITIL® and the Service Lifecycle ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam Organizations that provide IT services to internal or external customers need to provide excellent services to enhance value to the organization. The IT Infrastructure Library (ITIL) can help organizations achieve these goals and increase external and internal  more...

Leading a Customer-focused Team ...he rest of the course is devoted to demonstrating how you can manage and support the team's performance.In the second lesson you'll learn how to measure the elements of performance that impact on customer service, after being shown how to differentiate between those that do and those that don't. You'll also learn how to coach for performance improvement, using the method that's the most  more...

Mentoring Effectively Mentoring Effectively Perhaps your organization has asked you to help induct a new employee. Maybe a junior colleague has approached you for guidance. Or perhaps you want to "fast track" a rising star into a particular leadership position. Whatever the case, before you sign on as a mentor you'll want to learn all you can about the process, from how mentoring benefits you and your career to  more...

Achieving Success the Help of a Mentor Achieving Success: the Help of a Mentor Perhaps you want to ask an expert in your field or organization to mentor you. Maybe a manager has offered to guide you up the organization ladder. Or perhaps you're participating in an organizationwide mentoring program. Whatever the case, you'll want to make the most of having a mentor in your corner. In "Achieving Success: the Help of a  more...

Leveraging the Performance Appraisal Leveraging the Performance Appraisal The performance appraisal process just may be the most valuable tool you have to advance your career. Unfortunately, employees often don't recognize the opportunities they have to benefit from their performance appraisals. Instead, they regard the whole process as something to dread and avoid. They frequently misunderstand the feedback they're given and  more...

Analyzing Your Use of Time Analyzing Your Use of Time Do you have too much time on your hands? With all of the pressures of modern life, so few people today do. In order to preserve your time, you have to know how to manage it. And the first step in learning how to manage time well is to understand how you make use of it now. This will help you determine where can you be more efficient. This course focuses on ways to  more...

Planning and Prioritizing Your Time Planning and Prioritizing Your Time Managing time effectively entails analyzing your goals, breaking those goals into tasks, and then prioritizing those tasks. This isn't always easy or clear cut, given the number of tasks you may need to complete. But if you set clear and measurable goals and then develop an effective to-do list, you'll find prioritizing your many tasks is easier. And, in  more...

Avoiding Time Stealers Avoiding Time Stealers Time is a precious, non-renewable resource how effectively you use it will determine success in both your career and personal life. The greatest squanders of this valuable commodity are time stealers that multitude of annoyances, trivial tasks, and administrative duties that can easily consume your days. Moreover, you may find that some of your own behaviors affect how  more...

Integrated Project Change Control and Close Integrated Project Change Control and Close PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Change is inevitable. Environmental, technological, legislative, and economical changes can have an immeasurable impact on individuals and organizations. In addition to these changes, a project environment could see  more...

Using Business Tools to Manage Sales Teams Using Business Tools to Manage Sales Teams Managing your team is an important part of your job as a sales manager, but it isn't the only hat you wear. You also have to manage the business side of your sales manager position. For example, you have to know how to forecast sales accurately to determine the goals that your sales team will set. Like many sales managers, you've probably asked  more...

Sales Math 101 Developing a Sales Plan for Success Sales Math 101: Developing a Sales Plan for Success Bernard Berenson, the prominent American art critic, said, "I would, I could stand on a busy corner, hat in hand, and beg people to throw me all their wasted hours." Would you like to recapture your wasted hours? Unfortunately that is impossible, but you can make the most of the hours in your day with the help of this course. Sales Math  more...

Program Life Cycle and Benefits Management Program Life Cycle and Benefits Management Regardless of the industry, programs and program management help organizations effectively implement corporate strategies. To achieve the planned benefits and outcomes of your program, you need to manage its benefits across its life cycle. This life cycle will vary, depending on the type of program. However, if you understand the general phases in  more...

Importing and Tracing Images and Applying Effects in Illustrator CS3 Importing and Tracing Images, and Applying Effects in Illustrator CS3 Adobe Adobe Illustrator CS3 allows users to import electronic art from other applications and combine them with vector artwork in creative ways. Once in Illustrator CS3, vector and bitmap images can be enhanced, altered, or completely changed using the special effects and filters that are built into the application.  more...

Doing Business with the Government Doing Business with the Government This course explains how to identify, win, and manage contracts with the largest consumer of goods and services in the world--the U.S. government. Each year the federal government awards contracts worth over $200 billion to businesses of all sizes and diversity. Of the 20 percent of contracts designated for small businesses, one quarter are aimed at  more...

Business Crisis Management Simulation Business Crisis Management: Simulation You're the director of operations and the leader of the crisis management team for Sunshine Cruise Lines. There's a fire on board one of the company's ships during a passenger cruise, and you'll need to manage this crisis swiftly and effectively. To begin, you'll need to take a snapshot of the situation by communicating with the safety officer on board  more...

Six Sigma Leadership and Change Management Six Sigma Leadership and Change Management ASQ Six Sigma Black Belt (SSBB) The enterprise leaders in an organization play the most critical role in Six Sigma success. These leaders affect the deployment of Six Sigma in terms of providing resources, removing roadblocks, managing change, and communicating Six Sigma vision to all organizational members. Though Black Belts are not necessarily a  more...

Multivariate Analysis and Attribute Data Analysis in Six Sigma Multivariate Analysis and Attribute Data Analysis in Six Sigma ASQ Six Sigma Black Belt (SSBB) In the Analyze phase of the DMAIC methodology, a Six Sigma team begins to analyze the root causes of the problems that it identified in the earlier stages. This analysis may require churning out huge volumes of data of different types. Sometimes this data is of a multivariate nature, meaning that  more...

Sharepoint 2010 Operational Health Sharepoint 2010 Operational Health Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course covers managing SharePoint server's operational health, including backup and restore  more...

Principles of Acct Finance for Non-financial Professionals Principles of Acct. & Finance for Non-financial Professionals Finance and accounting are at the heart of every business. These functions deal with recording, summarizing, and analyzing financial information across all departments for decision making, directing, and controlling their resources and activities. Every activity or non-activity in an organization has financial implications and  more...

The Voice of Leadership Self-Assessment Motivation The Voice of Leadership: Self-Assessment & Motivation It's exciting when you can see your leadership development progress. Understanding how far you've come, and knowing what areas need improvement, increases your motivation to continue to grow as a leader. You can change your behaviors and increase your motivation by learning. This course covers techniques leaders can use to carry out a  more...

Identifying Managing Customer Expectations Identifying & Managing Customer Expectations Understanding your customers' expectations and behaviors is essential to implementing a successful customer-focused service approach. But how do you get to the core of what your customers truly value? This course explores what customers value from a service perspective and how to identify their needs and expectations. It also examines how you can  more...

Porfessionalism Business Etiquette Personal Accountability Porfessionalism, Business Etiquette & Personal Accountability Taking responsibility for meeting your objectives, including deadlines and work targets, is an important component of good business etiquette and demonstrates your attitude of professionalism. While it can be difficult at times, being accountable for delivering on your objectives shows you are reliable, organized, and dedicated to  more...

Delivering a Difficult Message with Diplomacy Tact Delivering a Difficult Message with Diplomacy & Tact Delivering a difficult message can be one of the most challenging things you do in a professional environment. It can bring anxiety, as you are faced with addressing an uncomfortable issue, and stress at the thought of the conversation's potential to result in a situation of high emotions. This course explores the skills needed to help you  more...

Oracle Database 11g R2 Managing Database Space Duplication Oracle Database 11g R2: Managing Database Space & Duplication Oracle To effectively manage space, you can configure automatic management by the Oracle database server. This allows you to generate alerts about potential problems and recommend possible solutions. This course explores how to use the Oracle database server for automatic space management, proactively monitor and manage tablespace  more...

First Time Manager Challenges First Time Manager: Challenges High expectations are often placed on first-time managers. Along with these expectations comes the pressure to succeed and the need to prove you belong in a management position. Establishing credibility early and building new working relationships can go a long way in helping a first-time manager succeed in adjusting to his or her new responsibilities. This  more...

Monitoring Backups Recovery in Windows Server 2008 Monitoring, Backups & Recovery in Windows Server 2008 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Active Directory Configuration (Exam 70-640) Windows Server 2008 provides the ability to restart Active Directory Domain Services (AD DS) so that offline operations, such as offline defragmentation of Active Directory objects, can be performed. This decreases the  more...

Getting Started with SharePoint 2010 Getting Started with SharePoint 2010 Microsoft SharePoint 2010 makes it easier for people to collaborate. You can use SharePoint's intuitive design to share, check in/check out, and manage your files in structural components known as lists and document libraries. You can also use SharePoint's dynamic search feature to locate files. This course explores the SharePoint interface, how to  more...

Information Security Program Development Resources Information Security Program Development: Resources ISACA Certified Information Security Manager Certified Information Security Manager® As an information security manager, one of your primary responsibilities will be to manage and leverage company and external resources needed to make your projects succeed. This course examines information security infrastructures and architectures and  more...

Conglict Stress Time Management Conglict, Stress & Time Management HDI HDI Customer Service Representative Customer Service Representative Certification Library Each customer wants her problem to be the most important problem to the Customer Service Representative (CSR). For the CSR, adapting to each customer's communication style, understanding each customer's emotional response, and solving each customer's problem can be  more...

Server Application Virtualiztion in MS Win Server 2008 Server & Application Virtualiztion in MS Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator Enterprise Administrators must be knowledgeable about the features and benefits virtualization technologies have to offer and how these technologies can help them reduce costs and administrative resources. This course covers key virtualization  more...

Selecting the Right Candidate Selecting the Right Candidate Selecting the final candidate for a job requires careful attention. Even though you're getting close to the end of the hiring process, you can't simply coast now. You need to manage the decision-making process in a disciplined and intelligent way. It's important to remain objective when assessing candidates, drawing on job-related data, rather than letting  more...

Caring About Your Direct Reports Caring About Your Direct Reports Overview/Description To manage well, you need to develop many different skills, among which is the ability to show care and appreciation for your employees. It's important to remember that the people who work for you have hopes, goals, and aspirations as well as fears, anxieties, and doubts. To have good relationships with your direct reports, you need to  more...

Monitoring Using Reports in System Center Essentials 2010 Monitoring & Using Reports in System Center Essentials 2010 Microsoft System Center Essentials 2010 allows administrators to actively monitor all objects being managed, ensuring they are running correctly. If a failure occurs or a service is not working properly, they can immediately correct the issue by viewing the alerts that are generated by Essentials monitoring features. Essentials  more...

Managing Experienced Managers Managing Experienced Managers Experienced managers are extremely valuable to an organization. With the experience and judgment they have developed over time, these managers can provide leadership and drive to guide the organization to new highs. So it's important that you devote time and other resources to ensuring their ongoing commitment to the organization's long-term and short-term  more...

Installing Configuring System Center Essentials 2010 Installing & Configuring System Center Essentials 2010 Microsoft System Center Essentials 2010 is a system management tool for medium-size organizations. It is used by network administrators to manage computers and devices in their organizations. Essentials 2010 can be used to secure, monitor, update, and track their clients and servers in one central location, and can also be configured to  more...

Delegation Essentials Overcoming Delegation Problems Delegation Essentials: Overcoming Delegation Problems Like most other skills required to manage employees effectively, delegation is something that improves with practice and experience. But few managers, regardless of their level of experience, can delegate tasks perfectly each time. The root of the problem may be the manager's lack of certain delegation skills. Or perhaps the employee  more...

Virtualization Management in Essentials 2010 Virtualization Management in Essentials 2010 Microsoft System Center Essentials 2010 contains a built-in Virtual Machine Manager to provide administrators with a central location to manage both physical servers and clients as well as virtual machines. Administrators can create and configure Virtual Machines directly from the Essentials 2010 console. This can be done by converting physical  more...

Campus to Corporate Meeting New Expectations Campus to Corporate: Meeting New Expectations Campus life is now behind you, and you are taking the first steps along your career path. The better you can adjust to the new expectations, the smoother and easier these steps will be. This course gives you an understanding of corporate culture so you'll have a better grasp of the new expectations. It also outlines how to manage your time and  more...

Sharepoint 2010 Content Mgmt Social Computing Collaboration Sharepoint 2010 Content Mgmt., Social Computing & Collaboration Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning for enterprise content  more...

Sharepoint Authentication Web App Secruity Configuration Sharepoint Authentication & Web App Secruity Configuration Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides information on how to configure claims based  more...

Configuring Administrating Sharepoint 2010 Search Configuring & Administrating Sharepoint 2010 Search Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides the essentials to configure and manage Search for SharePoint 2010. The  more...

Configuring Web Applications for Sharepoint 2010 Configuring Web Applications for Sharepoint 2010 Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides the essentials to configure and manage web applications for  more...

Sharepoint 2010 Performance Sharepoint 2010 Performance Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course covers the setup of SSRS, and performance configuration and monitoring. This course is one  more...

Managing Sharepoint 2010 Features Solutions Managing Sharepoint 2010 Features & Solutions Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course covers deploying and managing SharePoint solutions and features, managing  more...

Configuring Sharepoint 2010 Site Collections Configuring Sharepoint 2010 Site Collections Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course covers creating and managing site collections created in SharePoint. Also  more...

Upgrading to MS Sharepoint 2010 Upgrading to MS Sharepoint 2010 Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is the business collaboration platform where people can collaborate, set up web sites, manage documents, and provide business intelligence to make key business decisions. SharePoint Server 2010 can be upgraded from a previous version or content can be migrated  more...

Installing Configuring MS Sharepoint 2010 Installing & Configuring MS Sharepoint 2010 Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is the business collaboration platform where people can collaborate, set up web sites, manage documents, and provide business intelligence to make key business decisions. This course provides an overview of SharePoint 2010 Server architecture and  more...

Core Configuration for Sharepoint 2010 Core Configuration for Sharepoint 2010 Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides an introduction to Service Application for SharePoint 2010 and how to  more...

Planning Sharepoint 2010 Service Applications Component Strategy Planning Sharepoint 2010 Service Applications & Component Strategy Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning Service Applications,  more...

Planning a Sharepoint 2010 Upgrade Planning a Sharepoint 2010 Upgrade Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into planning an upgrade strategy and designing a migration strategy  more...

Designing Sharepoint 2010 Security Designing Sharepoint 2010 Security Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to designing security, architecture, and planning and deploying  more...

Backing Up Restoring Monitoring Sharepoint 2010 Backing Up, Restoring & Monitoring Sharepoint 2010 Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning for SharePoint backup, recovery, and  more...

Sharepoint 2010 Maintenance Provisioning Sharepoint 2010 Maintenance & Provisioning Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning for SharePoint maintenance and provisioning  more...

Planning for Search in Sharepoint 2010 Planning for Search in Sharepoint 2010 Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning for search for SharePoint 2010. This course is one  more...

Exchanging Data with Excel 2007 Exchanging Data with Excel 2007 Microsoft In Excel 2007, there are a number of options for importing data and sharing data with other applications. Excel 2007 includes built-in functionality for importing text files and creating database queries to retrieve data from a variety of databases. Other applications, such as Access, Word, and Outlook, can also import Excel data. Using XML in  more...

Using Contacts Tasks Notes and Customizing the Interface in Outlook 2007 Using Contacts, Tasks, Notes, and Customizing the Interface in Outlook 2007 Microsoft Microsoft Outlook 2007 allows for easy creation and management of all contacts. It provides an easy to use interface for creating contacts, along with business cards, that can also be used for sending e-mail, making meeting requests and journal entries, as well as assigning tasks. Outlook also offers  more...

Configuring Rules Alerts and Junk E-mail Settings in Outlook 2007 Configuring Rules, Alerts, and Junk E-mail Settings in Outlook 2007 Microsoft Microsoft Outlook 2007 provides you with the tools you need to efficiently manage your e-mail messages. By using predefined or custom rules and alerts, you can organize your messages by moving, deleting, and forwarding them appropriately, and you can even choose to send an automatic reply to incoming e-mail.  more...

Data Security Archiving and Working Offline in Outlook 2007 Data Security, Archiving, and Working Offline in Outlook 2007 Microsoft You can use the enhanced security features included in Microsoft Outlook 2007 to protect your e-mail and computer from malicious attacks that can arrive in the form of incoming e-mail messages. The program also provides you with tools used to archive and manage the size of your mailbox to ensure that you can locally  more...

Advanced Data Management in Access 2007 Advanced Data Management in Access 2007 Microsoft You can use Microsoft Access 2007 to manage your data efficiently using advanced techniques. There are many advanced methods that can be used for modifying and enhancing tables, reports, queries, and forms in order to meet your business needs. This course explains and demonstrates retrieving and validating data, using subforms and subreports,  more...

Programmability and Administration in Access 2007 Programmability and Administration in Access 2007 Microsoft Microsoft Office Access 2007 makes it easy for you to share and manage data using the collaborative environment of a Microsoft Windows SharePoint site along with the many data management features available within Access 2007. This course explains how SharePoint sites can be used with Access and demonstrates options such as moving  more...

Database Administration in Access 2007 Database Administration in Access 2007 Microsoft Microsoft Office Access 2007 makes it easy for you to share and manage data using the collaborative environment of a Microsoft Windows SharePoint site along with the many data management features available within Access 2007. This course explains how SharePoint sites can be used with Access and demonstrates options such as moving data to a  more...

Workflow Program Integration in Flash CS3 Workflow & Program Integration in Flash CS3 Adobe Once you get to grips with the basics of Adobe Flash Professional CS3, it's essential that you look at ways to optimize your workflow. Flash provides a number of features that allow you to streamline your work, speeding up the amount of time it takes to carry out tasks. Adobe Creative Suite 3.0 is a set of programs that ships with Flash CS3,  more...

Cisco IUWNE 1 0 Access Point Management Cisco IUWNE 1.0: Access Point Management Cisco Cisco Certified Network Associate Wireless (CCNA Wireless) 640-721 Implementing Cisco Unified Wireless Networking Essentials 1.0 The primary function of an access point is to provide entry onto a network to wireless clients. However, access points can also be expected to monitor channels to detect rogues or interference, locate devices, or help  more...

Cisco IUWNE 1 0 Cisco WCS Administration ...implify, the administration of wireless networks. The WCS can manage multiple access points and controllers as well as offer enhanced monitoring and security. WCS also includes tools for wireless LAN (WLAN) planning and design, RF management, location tracking, Cisco Intrusion Prevention System (IPS), and WLAN systems configuration, monitoring, and management. This course describes the process  more...

SQL Server 2008 Database Management SQL Server 2008: Database Management Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Implementation and Maintenance (Exam 70-432) Database maintenance is an ongoing task for SQL Server 2008 administrators. This requires the integrity of the database to be checked, the database size to be kept to a minimum by ensuring the files are the correct sizes, and maintenance tasks  more...

SQL Server 2008 Data Management SQL Server 2008: Data Management Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Implementation and Maintenance (Exam 70-432) SQL Server 2008 provides table and index partitioning to allow data to be stored across multiple filegroups within a database. This makes tables and indexes that contain large amounts of data more manageable. Partitions in the database may need to  more...

Creating Modifying Table Index Partitions in SQL Server 2008 Creating & Modifying Table & Index Partitions in SQL Server 2008 Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Database Development (Exam 70-433) SQL Server 2008 offers the use of partitions to manage subsets of data for large tables and indexes. Partitions can be used to improve the read/write performance on tables within a database by allowing the data within tables  more...

Performing Advanced Query Techniques in SQL Server 2008 Performing Advanced Query Techniques in SQL Server 2008 Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Database Development (Exam 70-433) Transact-SQL offers advanced query techniques, such as built-in aggregate, scalar, and ranking functions, and common table expressions to manipulate the result set for a query. To manipulate the result sets and generate rollup  more...

Implementing SQL Server 2008 Analysis Services Solutions Implementing SQL Server 2008 Analysis Services Solutions Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) SQL Server 2008 Analysis Services gives you the opportunity to take the vast amount of information in your databases and analyze it so that you can use the information to improve your overall business.  more...

Oracle Database 11g Metrics Alerts Baselines AWR Tools Services Oracle Database 11g: Metrics, Alerts, Baselines, AWR Tools & Services Oracle Metrics, alerts, baselines, and thresholds are monitoring objects that can be used to monitor and manage the performance tuning of an Oracle Database 11g environment. Automatic Workload Repository (AWR) based tools can be used to tune automatic maintenance tasks and generate and read ADDM and ASH reports. This  more...

Oracle Database 11g Problem SQL Statements Oracle Optimizer Oracle Database 11g: Problem SQL Statements & Oracle Optimizer Oracle Oracle Database 11g helps to identify problem SQL statements using Oracle Optimizer and execution plans. This course discusses SQL statement processing and the role of the Oracle Optimizer and execution plans. It also explains how to generate and view execution plans using the DBMS_XPLAN package, the EXPLAIN PLAN command,  more...

Oracle Database 11g Configure Manage Use Services in RAC Oracle Database 11g: Configure, Manage & Use Services in RAC Oracle A service is a grouping of related tasks within a database with common functionality, quality expectations, and priority relative to other services. It provides a single-system image for managing competing applications running within a single instance and across multiple instances and databases. Using standard interfaces,  more...

Oracle Database 11g Privileges Roles Application Contexts Oracle Database 11g: Privileges, Roles & Application Contexts Oracle Authorization is the process that determines the privileges that the user is allowed to exercise. In the Oracle database, authorization is determined by the grant of system and object privileges. This course covers implementing roles, enterprise roles, and the securing of objects through procedures. It also describes how  more...

Oracle Database 11g R2 Using Change Management Solutions Oracle Database 11g R2: Using Change Management Solutions Oracle Oracle Database 11g Release 2 is designed for data center environments that are rapidly evolving and changing to keep up with business demands, enabling DBAs to manage change effectively and efficiently. Oracle Database 11g Release 2 offers significant advances in the areas of automatic diagnostics, supportability, and change  more...

Oracle Database 11g R2 Storage Structures User Security Oracle Database 11g R2: Storage Structures & User Security Oracle Oracle Database 11g Administrator Certified Associate 1Z0-052 Oracle Database 11g: Administration Workshop I Release 2 An Oracle database is divided into logical storage units called tablespaces. Oracle also provides Oracle-Managed Files (OMF), which eliminate the need for the DBA to directly manage the operating system files  more...

Oracle Database 11g R2 Managing Concurrency Undo Auditing Oracle Database 11g R2: Managing Concurrency, Undo & Auditing Oracle Oracle Database 11g Administrator Certified Associate 1Z0-052 Oracle Database 11g: Administration Workshop I Release 2 Oracle Database 11g Release 2 is designed to prevent multiple users from changing the same data at the same time by implementing locks. These locks are used to manage data concurrency and are implemented  more...

Operations Management Forecasting Capacity Planning Operations Management: Forecasting & Capacity Planning Customer demand for products and services changes constantly. Forecasting and capacity planning ensure that resource are managed so that customer demand is met in the right amount, at the right time, with the right quality. Demand forecasting helps companies determine the supply of products and services needed to meet customer demand.  more...

SAP Customer Relationship Management CRM SAP Customer Relationship Management (CRM) SAP The SAP CRM module provides an organization with the tools to obtain, retain, and grow profitable customer relationships. An organization can use this module to effectively plan and manage marketing, sales, and service campaigns as well as analyze related processes. SAP CRM supports the entire customer relationship cycle, beginning with customer  more...

Key Aspects of the American Work Environment Key Aspects of the American Work Environment Relocating abroad to the United States can be a rewarding and exciting experience. However, going into an unfamiliar workplace environment can also raise a myriad of questions. Do I relate to my coworkers in a particular way now that I'm in a different culture? Do I manage my career in the same way as I would in my own country? Who do I turn to  more...

Deployment Topology Availability Deployment Topology & Availability Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning SharePoint deployment topology and availability. This  more...

Sharpoint 2010 Design Sandbox Solutions Sharpoint 2010 Design & Sandbox Solutions Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate via defined workflows, set up web sites, manage documents, and access intelligence to make key business decisions. This course provides insight into planning a SharePoint taxonomy, and  more...

Designing a Sharepoint 2010 Physical Architecture Designing a Sharepoint 2010 Physical Architecture Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides an overview to planning SharePoint deployment, both logical  more...

Scheduling Events Managing Applications Scheduling Events & Managing Applications IBM The Lotus Notes calendar is a key application in the Lotus Notes 8 client that allows users to effectively manage their time and streamline the way they work. Using the Calendar, you can share your free and busy time with colleagues, as well as create and book meetings. This course discusses the calendar interface and how to book appointments and  more...

Customizing the SharePoint 2010 User Interface Programmatically Customizing the SharePoint 2010 User Interface Programmatically Microsoft Microsoft Certified Technology Specialist SharePoint 2010, Application Development (Exam 70-573) Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into  more...

Developing SharePoint 2010 Web Parts Controls Developing SharePoint 2010 Web Parts & Controls Microsoft Microsoft Certified Technology Specialist SharePoint 2010, Application Development (Exam 70-573) Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into developing,  more...

Developing Business Logic Using SharePoint 2010 Webflows ECM Developing Business Logic Using SharePoint 2010 Webflows & ECM Microsoft Microsoft Certified Technology Specialist SharePoint 2010, Application Development (Exam 70-573) Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into  more...

Programmatically Working with Permissions the BCS Service Mode Programmatically Working with Permissions & the BCS Service Mode Microsoft Microsoft Certified Technology Specialist SharePoint 2010, Application Development (Exam 70-573) Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into  more...

Working with SharePoint Data Working with SharePoint Data Microsoft Microsoft Certified Technology Specialist SharePoint 2010, Application Development (Exam 70-573) Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into SharePoint data access via the Client  more...

SharePoint Server 2010 Object Model SharePoint Server 2010 Object Model Microsoft Microsoft Certified Technology Specialist SharePoint 2010, Application Development (Exam 70-573) Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into the SharePoint Server Object  more...

SharePoint Features Solutions SharePoint Features & Solutions Microsoft Microsoft Certified Technology Specialist SharePoint 2010, Application Development (Exam 70-573) Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into WCF Data Services, REST, SharePoint  more...

SharePoint Site Branding SharePoint Site Branding Microsoft Microsoft Certified Technology Specialist SharePoint 2010, Application Development (Exam 70-573) Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into Branding, Mater Pages, Themes, and CSS.  more...

Extending SharePoint 2010 Search Documents Extending SharePoint 2010 Search & Documents Microsoft Microsoft Certified Technology Specialist SharePoint 2010, Application Development (Exam 70-573) Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight on SharePoint Search, and  more...

Stabilizing Deploying SharePoint 2010 Components Stabilizing & Deploying SharePoint 2010 Components Microsoft Microsoft Certified Technology Specialist SharePoint 2010, Application Development (Exam 70-573) Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into SharePoint  more...

Planning Projects with Project Server 2007 Planning Projects with Project Server 2007 Microsoft Microsoft Certified Technology Specialist Project Server 2007, Enterprise Project Management (Exam 70-633) Successful projects are the result of successful project plans. By combining the use of Microsoft's Office Project Professional with use of Office Project Server, a project manager has the tools to manage and oversee all aspects of  more...

Business Law Ethics Business Law Ethics Dealing with the balance of ethics and the law is a day-to-day challenge for many managers. While you might be inclined to act in ways that are legal in the technical sense, there is value also in recognizing the intent behind a law. Meeting the spirit of the law often comes down to acting in a way that is both legal and ethical. While law and ethics share a close  more...

Managing Attitudes During Difficult Times Managing Attitudes During Difficult Times Employees may experience fear, anxiety, and frustration when their company is going through difficult times. If employees' attitudes suffer, so too does their performance. You must take steps to keep employees engaged, enthusiastic, and motivated when a company is facing challenges. By learning how to manage employee attitudes that often surface in  more...

Hazardous Waste Management and Shipping for Environmental Professionals This course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment, storage and disposal facilities, and how  more...

Architecting Web Content (Master Class)-Self Directed This is a professional level course in architecting and organizing Web content. In today`s complex world, information systems are becoming more and more complex as their implementations are becoming ever more advanced. Information systems architecture is the underlying structure that defines and controls the interfaces of information systems and which integrates all of the components of the  more...

Excel 2002 MOUS This comprehensive course teaches students the basic and intermediate features of Excel 2002 so they can easily create and modify spreadsheets. Some skills users will acquire include learning to manage workbooks, working with cells and cell data, formatting and printing worksheets, creating and revising formulas, creating charts from worksheet data, learning about objects and their roles in  more...

Lotus Notes 5.0 Level 1 This introductory course will teach students the basic features of Lotus Notes 5.0. They will learn to send and receive e-mail, as well as schedule appointments and write to-do lists. This introductory course will teach students the basic features of Lotus Notes 5.0 so they can easily send and receive e-mail and manage databases. Specifically, students will learn the basics of sending and  more...

Microsoft Excel 2002 Core This comprehensive course teaches students the basic and intermediate features of Excel 2002 so they can easily create and modify spreadsheets. Students will become familiar with Excel`s introductory-level new features, such as smart tags and speech recognition, as well as how to manage workbooks, print worksheets, create charts, and integrate workbooks with the Web. This comprehensive course  more...

Managing Stress Course description -- The tools and techniques in this course will help you understand and diagnose the stress in your life, identify the stressors you can and cannot control, and assess your readiness to make changes. There are methods to help you develop a systematic approach to eliminate stressors, manage your time, and implement short-term and long-term coping mechanisms. Youa ™ll develop  more...

Qualifying Sales Prospects Course description -- Everyone must manage the time and energy they have to get the most results for their efforts. For sales professionals, part of this efficiency comes from qualifying sales prospects. This course has tools, techniques and methods for making sure that you are following sound principles as you qualify prospects and determine where to invest your time for the best potential  more...

Recognizing and Managing Anger Course description -- After learning to identify the different sources of anger, you will be given tools and methods to help you determine the emotional roots of your own anger and recognize how it manifests in your life. Tips will help you recognize your responses to anger, and give you tools to manage it. You will also be given powerful techniques that will help you use your anger to gain  more...

Telephone Skills for Quality Customer Service Course description -- Telephones are an everyday part of business and often aid in your customersa ™ first impression of your company. This course identifies telephone skills needed to be successful and more professional. It provides strategies to enable you to give your callers the quality service they deserve. You will learn tips for handling the telephone, ways to manage the discussions,  more...

How to Successfully Manage a Small Business Pay Per Click Advertising Budget Pay Per Click Marketing Techniques that will save you time and make you money. The advent of pay-for-click search engines now offers you a benefit of instant traffic. To achieve high rankings with the search engines can take 4-6 months with a new site, but with pay-per-click search engines people find you immediately after you setup your account and your bidding request is approved. This tutorial  more...

Significantly Increase the Value of Any Property--Instructor-Led A Trump U Course- Improving your property can do more than just pay for itself -- it can increase your resale value higher than you might imagine. But the wrong change is like throwing money away. This course shows how to get the biggest possible financial benefit from every dollar spent on property improvements. You`ll even learn to grow value by improving the neighborhood!Students may complete  more...

5S TRAINING 5S is more of a people process than it is a manufacturing technique. And it is much more than simply cleaning up your area it is a discipline that truly can enable you and your organization to achieve greater results. You have access to this online course for 1 year but can complete it as quickly as you care to. We estimate that you could take up to 24 hours to complete this course but many  more...

Manufacturing Statistics Personal Training Library The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement Systems Analysis. The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement  more...

Six Sigma Black Belt Personal Training Library The Black Belt Library gives one learner access to our four core Black Belt courses: FMEA Investigator, Advanced SPC, Measurement System Analysis, DOE: Screening Experiments. It is recommended that you take the Green Belt Library as a prerequisite for the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project  more...

Managing Difficult Patrons With Confidence! This course is intended to provide each participant with a basic tool-kit that can be applied to manage a variety of difficult patron situations. Managing Difficult Patrons With Confidence! Dealing with difficult patrons is a never-ending topic among library staff, especially those working in public libraries. This course is intended to provide each participant with a basic tool-kit that can be  more...

How to Control Your Worker ™s Compensation Cost Cut! That ™s a wrap! With our safety-training course How to Control Worker ™s Compensation Costs , you will begin to leave many of those workers ™ compensation bills on the cutting room floor. How to Control Your Worker`s Compensation Costs Cut! That?s a wrap! With our safety-training course ?How to Control Worker?s Compensation Costs?, you will begin to leave many of  more...

Making Effective Screenshots: Saving Time, Increasing Impact This class addresses beginning technical writers, managers looking to improve quality and efficiency, and all those who deal with screenshots. We will show you how to make screenshots, increase their impact, place them in manuals and online documents, and choose the appropriate tool. Making Efficient Screenshots: Saving Time, Increasing Impact Screenshots are a powerful way to convey information  more...

AutoCAD 2006 2D Learn to control the many features of AutoCAD 2D, including commands, plotting, crosshatching, and pallets. Follow along with Kristen Kurland as she shows you how to work with dimensions, regions, boundaries, as well as understanding isometrics and viewports. The course can be completed within 90 days or less. The student will have 1 year unlimited access to the course. Welcome to the AutoCAD  more...

AutoCAD 2006 3D Learn to control the many features of AutoCAD 3D including commands, objects, surfaces, and solids. Follow along with Kristen Kurland as she shows you how to manipulate backgrounds, light, material, and landscaping to your needs.The course can be completed within 90 days or less. The student will have 1 year unlimited access to the course. Welcome to the AutoCAD 2006 3D Training Series The  more...

7 Steps to A Lot More Sales The 7 STEPS TO A LOT MORE SALES course is a comprehensive marketing/sales training course designed to help business owners and marketing managers discover hidden sales opportunities within their business. Upon completion participants will be able to implement the 7 STEPS and new bonus step on Internet Marketing to unlock the hidden sales opportunities discovered for exponential increases  more...

QuickBooks Pro 2008 ... small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2008 such as how to use the interface, setup your companies, use lists, work with inventory, sell your products, invoice customers, process accounts receivable, work with bank accounts, and accounts payable. The user  more...

Adobe Dreamweaver CS3: Essentials Adobe Dreamweaver CS3 places the tools in your hands to quickly and easily design, develop and eye catching and manageable websites. During this comprehensive introduction to Dreamweaver CS3 you will cover the basics of how to create Web pages, set links, and insert images, to more advanced techniques for creating page layouts with tables and CSS. This self-directed course can be completed within  more...

Adobe PhotoShop CS Receive a fundamental understanding of the concepts of Adobe ™s PhotoShop CS by learning basic color correction, touch-up, image manipulation, and document management techniques. Adobe PhotoShop CS From professional graphic design to in-house image management, Photoshop is today?s tool of choice. Learn basic color correction, touch-up, image manipulation, and document management  more...

Adobe PhotoShop CS to CS2 Upgrade If you are making the move from PhotoShop CS to CS2, this course will help you get up to speed quickly. Adobe PhotoShop CS to CS2 Upgrade If you?re making the move to Photoshop CS2, this course is a must have. It will quickly bring you up to speed on what?s new and how to make the best use of new features like Adobe? Bridge, vanishing point, multiple layer control, smart object, image warp, and  more...

Adobe Photoshop CS3: Advanced Take your skills to new heights with the Photoshop CS3 Advanced video series. With Adobe Certified Photoshop Expert Justin Seeley as your host, you'll learn how to manage and organize your images using Adobe Bridge CS3, process your photos using Camera Raw 4, create stunning compositions using Photoshop's Smart Objects and all-new non-destructive Smart Filters, edit images in perspective via the  more...

Advanced Certificate in Technical Writing A Certificate Program that allows students to engage in a robust course of study that they create and that is specific to their individualized learning needs. Students enrolled in this program will be able to choose from over 20 different topic areas specific to Technical Report Writing and work with a seasoned Senior Technical Writing Practitioner/Educator who will serve to help guide and  more...

Bartending to the Max-Online This exceptional course is a combination of Bartending the Easy Way and Professional Bar Management. The in-depth lessons will prepare you to work as a professional bartender in all types of establishments. If you are serious about the bar business, this course will also expand your knowledge into the area of management, including inventory, profits and staff issues. This information could lead to  more...

Basics of Organizational Communication Communication is the most important determining factor for success in the business world. This course is a must for those wishing to become effective communicators. Content Includes such topics as a verbal and non-verbal communication, persuasion, conflict and anger, and listening. User is given 1 year access to this course. Organizational Communications Communication is the most important  more...

Crystal Reports XI Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Crystal Reports XI Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Follow Jason Manibog as he teaches you  more...

Customer Astonishment: The Commitment to World-Class Customer Care Customer loyalty is the crowning achievement in any business. Customer loyalty is absolute leverage on profitability and growth. It means that your success is cumulative from year to year. In today`s business environment, a satisfied customer is no longer enough. We have all entered a new age wherein we must positively astonish our customers by anticipating their needs. To be Customer Need Driven  more...

Customer Service Plus The difference between success and failure in today ™s business environment is customer service. In this course you ™ll learn the basics of customer service and how to consistently provide high-quality customer service. User is given 1 year access to this course. Customer Service Plus The difference between success and failure in today?s business environment is customer service. In  more...

Delegation - Leveraging Through Others This course will teach you delegation techniques to allow you to develop your subordinates, train them in all aspects of the business, use your human resources most effectively, and open your time up for items that need your particular set of skills. Delegation - Leveraging Through Others This course will teach you delegation techniques to allow you to develop your subordinates, train them in all  more...

Demanding Customers The Demanding Customers course guides sales and service providers through a series of scenario based option paths. This will show the participant how to manage an angry customer, understand why a customer might be shy and help an undecided customer come to a decision. It will help to deal with a customer who isn ™t right, but who is a customer, and who with skill will still be one in  more...

Dreamweaver MX 2004 For MAC Users Only. Dreamweaver is the professional's choice for developing web sites and web applications. With this Dreamwaever training, go from start to finish, create and maintaining basic websites, and learn to support best practices and the latest technologies. User is given 1 year access to this course. Dreamweaver MX 2004 Dreamweaver is the professional's choice for developing web sites  more...

HTML 4 Learn the in`s and out`s of HTML. Follow along with HTML expert Rob Tracy as he shows you how to create well formed HTML code, understand the basics of Java script, and introduces you to Cascading Style Sheets. Welcome to the HTML 4 Training Series Learn the in`s and out`s of HTML. Follow along with HTML expert Robb Tracy as he shows you how to create well formed HTML code, understand the basics  more...

Introduction To HR Management Training & Certification Program Learn the basics of HR Management and earn a "Fundmentals of HR Management" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our HR Management Training & Certification Program provides details on the benefits side of working in the HR world. This course includes primers on the basic  more...

Leadership and Teamwork Leadership And Teamwork Leadership & Teamwork introduces novice leaders and managers to the leadership styles and management approaches that are effective in today? s working environment. It helps them assess their leadership qualities, strengths and weaknesses, and understand how teams work, interact and grow so they can manage their team from co-existence to collaboration, from inception to  more...

Maximize Profits by Managing Real Estate like an Entrepreneur--Instructor-Led A Trump U Course- Rental property owners can profit from what entrepreneurs know: success lies in examining all aspects of your business, looking for opportunities to reduce expenses and maximize income. In this exclusive course, TrumpU experts will show you how to position your property correctly for the target market, manage problem tenants, market your property, and more. Students may complete  more...

Microsoft Project For Purchasing Professionals Have you struggled with completing your purchasing projects on time? You probably would not have if you used Microsoft Project. By taking the highly personal and interactive online class "Microsoft Project For Purchasing Professionals," you will not only learn how to use the software, you'll learn how to apply it to your purchasing work. You'll also learn project management principles that will  more...

Monitor And Manage Performance This course will equip you with effective techniques for monitoring performance and helping people realize their potential. And it will help you build a team of skilled and capable people who are focused on success. This course can be completed as quickly as you care to. Student is given 90 day access. Monitor And Manage Performance This course will equip you with effective techniques for  more...

Oracle 10g OCA The demand for Oracle technical professionals is growing fast. Experienced or new to the profession you need to know what skills make you more attractive to employers. You will have 1 year access to this course but can complete it as quickly as you like to. Oracle 10g OCA The demand for Oracle technical professionals is growing fast. Experienced or new to the profession you need to know what  more...

Professional Bar Management Managing a bar or restaurant can be an overwhelming experience. The physical, emotional and mental demands are extreme. This class will teach you simple ways to handle difficult situations with unhappy customers and employees, the duties of each employee, and key factors which are vital to a successful business. Professional Bar Management Managing a bar or restaurant can be an overwhelming  more...

Professional Bar Management Mastery Level Certification The hospitality industry continues to grow each year, creating a demand for skilled managers. One challenge facing bar and restaurant owners and managers is that most hospitality programs are long-term and expensive. This is due to the wide range of subject material, much of which is never applied in the real world. Thus, too many managers go without any formal training and often find themselves  more...

QuickBooks Pro 2005 Learn how to get the most out of Intuit's QuickBooks Pro 2005 software. This interactive training provides an easy to follow self-paced format. You determine when you want to learn and the instructor is always there to provide you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World's most popular accounting software. Welcome to the  more...

QuickBooks Pro 2006 Learn how to get the most out of Intuit`s QuickBooks Pro 2006 software. This interactive, self-directed training provides an easy to follow self-paced format. You determine when you want to learn and the virtual video instructor is always there to provide you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World`s most popular accounting  more...

SalesPlus Successful professional sales people bring a set of skills and attitudes to potential sales opportunities that result not only in sales but in developing customers who will continue to do business with them time and time again. Identifying potential sales opportunities, making the sale, and creating a customer relationship that will result in future business is the art of selling. By the end of  more...

Strategic Thinking Strategic thinking teaches you to take a circumspect look at your long range goals, obsticals, and solutions. Learn how to effectively plan for the future and choose the path most likely to bring you to your goals. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner.  more...

Team Management - Enabling Teams In this course you will learn to build a supportive and enabling team environment. You will learn how to encourage members to think like a team, how to provide adequate time to perform and meet, and demonstrate faith in the members ™ capacity to achieve. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply  more...

Team Management - Leading Teams In this course, you will learn about the selection of a team leader, what team leaders need to know, and what constitutes a team. You will also learn about the traits and roles of an effective team leader are, team communication, and how to hold effective team meetings. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand  more...

Team Management - Team Participation This course covers the elements of successful teams, the role of a good team member, and team communication. This course is geared to expedite your own development as a team member in creating successful teams. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team  more...

Teams Management - Managing Team Conflict This course will teach you how to manage team conflict through understanding and dealing with the dynamic and changing work environment, personalities, concern over job security, changing team members, team vs. organizational dynamics, and division of tasks and functions. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to  more...

Technical Communication Industry Certificate - Mastery Level Start earning your TCIC Certificate today! This comprehensive program allows you to work at your own pace, take online quizzes to test what you are learning and to submit assignments for instructor review. You will focus on performing audience analyses, determining the purpose and structure for technical documents, utilizing visual and document design, and managing complex documentation projects.  more...

The Art of Active Listening Why do we like talking to some people more than others? Because they are good listeners. If someone is a good listener we not only like them more, we think they understand us and our business. We all understand the basics of good listening. Good listening, in part, is just being courteous. However, it is requires more than just being quiet and paying attention, although those are aspects of being  more...

Visual Basic.NET This Visual Basic .NET course teaches you the standards and basics for the Microsoft .NET framework. Visual Basic.NET is a significant upgrade to Visual Basic and incorporates many new features and framework goals of the .Net architecture. Learning to manage these changes will allow VB developers to create enterprise applications for the .NET platform and to create more traditional VB  more...

Writing for Business Professionals This course is designed to give you an understanding of the writing environment and in particular the business writing environment. This course will teach you what to cover in your writing and how to outline to produce a better document. The course will also cover how to get the readers attention as well as how to build professionalism into your business writing skills. User is given 1 year  more...

Architecting Web Content (Master Class) This is a professional level course in architecting and organizing your Web content. In today`s complex world, information systems are becoming more and more complex as their implementations are becoming ever more advanced. Information systems architecture is the underlying structure that defines and controls the interfaces of information systems and which integrates all of the components of the  more...

CSS Cascading Style Sheets has become a vital element of today`s web pages. Follow along with Robb H. Tracy as he introduces you to the concepts of XHTML, Cascading, and setting and understanding property values for CSS rules. As the course progresses, Robb will instruct you in more advanced concepts such as floating elements, colors, advanced selectors and lists. Course may be extended up to 1 year  more...

Cisco CCNA Internetworking Technologies 2 This unit describes the standards and functions of the OSI reference model, Topologies used in a LAN, Fast Ethernet Options, and Topologies used in a Wan. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit describes the second and third layers of the OSI reference model, the  more...

Leadership and Teamwork ... and understand how teams work, interact and grow so they can manage their team from co-existence to collaboration, from inception to high performance. This course may be completed as quickly as you care to do so. You will have 90 days unlimited access regardless. Leadership And Teamwork Leadership & Teamwork introduces novice leaders and managers to the leadership styles and management  more...

Time Management The bottom line in many organizations is productivity. If you find yourself overwhelmed, working too many hours, or running behind, you may have room to improve your approach to time management. This course will give you an overview of the top issues related to managing your time effectively at work. You will learn ways to streamline your daily work along with skills that can help you to get more  more...

Work-Life Balance There are a number of historical, societal, and workplace factors that can cause employees to have difficulty maintaining balance in their lives. In this course, you will learn concrete ways to identify areas of imbalance in your work/personal life as well as best practices techniques to achieve more balance in life. As an extra added bonus, when you enroll you will be given up to one year  more...

Working with Difficult People This course shows you how to identify and to manage a common issue at work - difficult people. You will learn about the people, situations, and interactions that can result in having a difficult time at work. The information presented in this course covers new ways to think about how to deal more effectively with difficult people and situations at work - by changing your thinking and trying some  more...

FMLA: What Supervisors Need to Know Family structure and parental roles have changed a lot over the past fifty years, and so have the laws about when employees can take time for their families. This course gives you an overview of what supervisors need to know about the Federal Family Medical Leave Act (FMLA) including how it affects organizations as well as how to implement it. You will gain valuable information on qualifying  more...

Mastering Intuit QuickBooks Pro 2009 This series will open your eyes to just how easy using QuickBooks ® Pro ® can be to manage, record and understand your company's finances. After watching this training, you will master QuickBooks software skills, as well as learn basic accounting concepts that will allow you to use QuickBooks efficiently and accurately to manage financial information. From creating a company file to  more...

Effective Communication in the Workplace This course gives an overview of verbal and nonverbal communication at work. You will learn about how communication works, how it can break down, and how you can improve the likelihood that you can be more effective in your interactions at work. A key aspect of this course is the use of interactive exercises that involve learning more about active listening and explaining yourself effectively at  more...

Managing Upward Relationships Managing upward relationships is the art of consciously improving collaboration with superiors so that subordinate managers can reap the best personal and organizational results. Managers share the responsibility for managing the relationship with the top management and Board of Directors of the company. Taking advantage of that responsibility will strengthen motivation, productivity, and overall  more...

Financial Risk Management Do you like to take risks or do you prefer to avoid them? Do you only take a risk if you know you will be compensated for it in the end? Everyone is exposed to risk at some time--it is unavoidable. Having the proper tools to deal with risk can save you money and help you avoid financial hardship. This course familiarizes you with the strategies and products used to manage corporate risk. You will  more...

International Finance Perhaps you have wondered how one can successfully navigate the maze of options and opportunities offered by the international financial markets. Are there ways to maximize profits while effectively minimizing risk when it comes to dealing on the global level? This course will demonstrate why you would want to transform your purely domestic firm into a multinational corporation; how you decide  more...

Working with Temporary Agencies Efficient staffing can be the difference between high productivity at a reasonable price and inefficiency regardless of price. To efficiently manage peak time and special project staffing requirements, you need to be able to work with temporary agencies. This course will develop your skills at using temporary agencies to meet short-term staffing requirements. Applying these important strategies  more...

Understanding Technical Professionals As a manager, have you felt that technical professionals are sometimes difficult to understand? Do you find that the usual management models are not as effective as they could be? This course explains the ways in which these employees differ from other workers and how you can apply more appropriate and effective management techniques. You will also learn how business has responded with new  more...

Models for Managing Technical Professionals Because technical professionals set a high value on autonomy, managing their time and resources can be a difficult task. But, since it's your job to supervise this often-frustrating yet extremely valuable group of employees, you need to figure out the best way to do it. And this "best way" may vary from company to company and from individual to individual. In this course you'll learn a variety of  more...

Preparing for Change When the organization you work for changes, and demands that you change along with it, wariness and uncertainty are natural. Change signals the end of the tried, trusted, and familiar. But change is also a new beginning--a springboard into a new and potentially exciting personal future. "Preparing for Change" focuses on the mental attitudes and behaviors you need to develop in order to take  more...

The Fundamentals of Supply Chain Management History tells us we can no longer do "business as usual." Whether you call it a revolution or an evolution, how you manage your supply chain will affect your level of success. This course will teach you the basics of supply chain management (SCM). You will learn about the evolution of SCM, collaboration within the supply chain, and the effects the system has on an organization. You will be able to  more...

What Is Systems Thinking What exactly is a system? Why is it important to understand systems? How can you use systems thinking to manage your organizations more effectively? Systems thinking enables you to delve into the inner workings of your organization to get to the core of what drives your company forward--or backward. Not only will you solve problems, but you will also be able to change the thinking that leads to  more...

The Life Cycle of an IT Project Did you know that your information technology (IT) project becomes more vulnerable as it goes through the various stages of development? That's because during each stage of development the project becomes more complex, increasing the chances of something going wrong. Incorporating a structured framework for developing IT projects, also known as a life cycle, enables your corporation to implement  more...

Managing the Execution and Control of IT Projects Did you know that the average IT project has cost overruns of nearly 200 percent, and that almost 30 percent of all IT projects fail? Why do you think IT projects are so vulnerable to cost overruns and failure? How can you ensure that your project does not end up as one of these statistics? You can avoid being a statistic by managing project scope, cost, and scheduling. As you go through this  more...

Managing Efficiencies of IT Projects Are you delivering quality application systems? Do you know how you can ensure that your projects deliver value to your organization? The key to delivering value is "process." Organizations are becoming more aware of the importance of following the same process for each project. In this course, you will learn how to converge methodologies with other project management techniques and process  more...

Management of Cash Flows Can a profitable company with a positive net worth run short of cash? Without sound cash management, it certainly can. Every organization, large and small, must manage the generation and expenditure of cash to ensure that bills can be paid on time. This course covers the principles of sound cash flow management, including cash management strategies, the best use of credit collection, and ways  more...

Oracle Database 11g Change Management Overview and SQL Plan Management outline the uses of management tools in Oracle Database 11g, such as SQL Performance Analzer, SQL tuning sets, and SQL plan baselines, and outline how you can use them to effectively manage change and execute SQL plans.  more...

Managing Your Anger You're angry and you want to let everyone know it. But, is this really a good idea? What will your co-workers or your supervisor think of your outburst? Is there something that you could do to control your anger? This course will help you manage your anger so that you will be less angry and will be able to channel your energy into more constructive activities. You will learn the three stages of  more...

Managing Organization Conflict As a manager, you will inevitably have to sort out some of the conflict that occurs in your organization. Sometimes, this will be between individuals, but often it will be between teams, and even departments. The different nature of these conflicts is likely to require different approaches, and there are also likely to be a range of particular demands on you in the way that you manage the  more...

A Workable Solution for Internal Clients One of the many challenges of working as an internal consultant is that of "making things happen." But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You  more...

Brand Management Integrated Marketing Brand Management: Integrated Marketing gives you information about integrated brands. The program provides you a process for integrating a brand throughout your company. Additionally, the program defines brand diver components and how these components can be used to communicate an integrated brand through the appropriate media. The program also provides you with guidelines and processes for  more...

Visual InterDev 6 0 Implementing Server Technologies C ourse Overview This is the final course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features and installation requirements of Microsoft Transaction Server (MTS) and the features of  more...

NetWare 5 Administration - Part 1 C ourse Overview This course is the first in a five-part series on Novell NetWare 5 Administration. This course covers the features and functionalities of NetWare 5, Novell Directory Services (NDS), setting up a NetWare 5 workstation, user object access, licenses, and security. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent  more...

NetWare 5 Administration - Part 2 C ourse Overview This course is the second in a five-part series on Novell NetWare 5 Administration. This course covers Novell Distributed Print Services (NDPS) and managing the file system. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Set up and configure network printing  more...

NetWare 5 Administration - Part 3 C ourse Overview This course is the third in a five-part series on Novell NetWare 5 Administration. This course covers managing file system security, creating and managing login scripts, and Managing Novell Directory Services (NDS) security. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To:  more...

NetWare 5 Administration - Part 4 C ourse Overview This is the fourth course in a five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with distributing and managing applications by using Z.E.N. works. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To:  more...

NetWare 5 Administration - Part 5 C ourse Overview This is the fifth course in a five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with accessing resources in a multicontext Novell Directory Services (NDS) environment and the installation of a NetWare 5 server. This course is an approved study guide that will help you prepare for certification exam 50-639 and is  more...

NetWare 5 Advanced Administration - Part 1 C ourse Overview This is the first course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover upgrading to NetWare 5, the NetWare server, and the Server Console. L earn To: Identify the methods for upgrading to a  more...

Oracle 11i10 System Admin Personalization Workflow Components In this course, learners will be introduced to the concept and configuration of personalizations at different levels. The course also introduces the learners to the benefits of the workflow process and describes different types of workflow components. Learn To: Identify features of personalizations. Match the profile options configured to enable or disable page personalization  more...

Lotus Notes R5 Collecting and Organizing Information Course Overview This course provides participants with the fundamental skills to use Lotus Notes R5 on a daily basis in their workplace. At the completion of this course, students will learn how to identify the different application types in Lotus Notes, the features provided for Lotus Notes mails and the features of Notes replication; use Notes workspace to perform common tasks; create and  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin Course Overview This course focuses on how to implement and troubleshoot group policy. How to manage and troubleshoot user environments using group policy, and how to manage and troubleshoot software deployment using group policy. L earn To: Create a Group Policy object. Configure administrative template settings. Deploy software by using Group Policy. Redirect user folders  more...

Windows NT 4 0 Administration Fundamentals - Part 1 Course Overview This is the first course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To:  more...

Oracle Database 10g Administration Workshop II Part 3 This course covers various functions of the Flashback technology. In addition to performing flashback operations at the database level, you can flash back a table or recover a table that has been dropped by mistake. The course also covers the tools used to monitor and improve database performance as well as detect and repair database corruption. Learn To: Identify features of  more...

Oracle Database Administration Workshop I Part 2 Oracle Database 10g is the first database designed for enterprise grid computing, the most flexible and cost-effective way to manage enterprise information. This course covers salient aspects of Oracle Database 10g such as user and data management. The basic aspects of database management such as database integrity constraints, transferring data, and defining tables and schemas has been discussed  more...

C Programming - Part 3 Course Overview This course is the third in a four-part series on C++ Programming, which is based on ANSI C++. This course will give students the skills and knowledge needed to better manage their C++ objects and classes. Students will learn how to handle references and dynamic memory allocation, as well as take advantage of polymorphism, overloading, and templates. L earn To:  more...

Introduction to Data Warehousing Course Overview This course presents an introduction to Data Warehousing. Beginning with the basic concepts of data warehousing, this course helps you understand the processes involved in and the architecture of data warehousing. The tools involved in analyzing the warehouse data will also be covered. Finally, you'll learn about the Oracle data warehouse. L earn To: Identify the  more...

Oracle Form Builder Managing Module Types Course Overview This course is the fourth in a six-part Oracle Form Builder series that is based on Oracle Developer/2000 Release 2. This course will introduce participants to Project Builder and teach them how to create and manage a menu module. In addition, users will learn how to customize and implement menu security. L earn To: Identify the benefits and terminology of Project  more...

Oracle8 Database Administration - Create Databases Course Overview This course is the second in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts associated with storage structure components, managing rollback segments, temporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To:  more...

Oracle8 Performance Tuning Managing Memory and Disk I O Course Overview This course is the second in a three-part Oracle8 Performance Tuning series. This course introduces the learner to the application tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log  more...

Oracle Form Builder R6 Project Builder and Menu Modules Course Overview This course is the fourth in a six-part Oracle Developer series based on Oracle Developer Release 6. This course describes the features and benefits of Oracle Project Builder, how to create and deliver projects, and how to create new file types. In addition, the course describes how to create and manipulate menu modules, and how to manage menu modules. L earn To:  more...

SQL Server 7 0 System Administration - Part 2 Course Overview This is the second course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. L earn To: Work with Microsoft SQL Server is and Work with Microsoft SQL Server 7.0, its architecture, security, and database structure. Understand the basics of SQL Server databases and how  more...

SQL Server 7 0 - Implementing a Database - Part 5 Course Overview This is the final course in a five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. L earn To: Access data by using the Stored Procedure model. Access data using triggers. Set up a distributed environment to access, modify and manage remote data. C ontent Emphasis Skills-Based A  more...

Visual InterDev 6 0 Implementing Server Technologies Course Overview This is the final course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features and installation requirements of Microsoft Transaction Server (MTS) and the features of MTS  more...

Exchange Server 5 5 Concepts and Administration - Part 2 Course Overview This is the second course in a three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Describe client installation requirements and select the installation method to be used for installing an Outlook client.  more...

NetWare 5 Administration - Part 1 Course Overview This course is the first in a five-part series on Novell NetWare 5 Administration. This course covers the features and functionalities of NetWare 5, Novell Directory Services (NDS), setting up a NetWare 5 workstation, user object access, licenses, and security. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to  more...

NetWare 5 Administration - Part 2 Course Overview This course is the second in a five-part series on Novell NetWare 5 Administration. This course covers Novell Distributed Print Services (NDPS) and managing the file system. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Set up and configure network printing services  more...

NetWare 5 Administration - Part 4 Course Overview This is the fourth course in a five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with distributing and managing applications by using Z.E.N. works. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Distribute and  more...

NetWare 5 Administration - Part 5 Course Overview This is the fifth course in a five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with accessing resources in a multicontext Novell Directory Services (NDS) environment and the installation of a NetWare 5 server. This course is an approved study guide that will help you prepare for certification exam 50-639 and is  more...

NetWare 5 Advanced Administration - Part 1 Course Overview This is the first course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover upgrading to NetWare 5, the NetWare server, and the Server Console. L earn To: Identify the methods for upgrading to a NetWare 5  more...

Oracle 11i10 Order to Cash Manage Order Updates Order Inquiry This course elaborates on the tasks involved in managing orders. The course includes the procedures for updating, versioning, canceling, closing, and purging orders. The course also covers concepts related to managing approvals, holds, and credit checking. Learn To: Identify key concepts related to order processing constraints. Identify key issues related to updating an order.  more...

NetWare 5 0 User Fundamentals Course Overview This course is intended to enable business professionals and end users to understand and use the fundamental capabilities of Novell NetWare and perform basic procedures on the network. L earn To: Identify the definitions of different components of a network, the topologies in which the components are arranged and how NetWare 5.0 services provide the basic  more...

Diversity Managing Diversity in the Workplace Team leaders, supervisors, and managers examine the impact of diversity and culture on individuals and organizations. They learn how to analyze and use models and skills for leading people toward using diversity as a source of competitive advantage. Learn To: Define diversity and its different facets. Identify business benefits of leveraging diversity. Identify aspects of culture  more...

International Business Essentials Succeeding as a Global Manager International Business Essentials: Succeeding as a Global Manager offers students an overall view of how to organize the global enterprise, how to recognize global management success factors, and how to manage across cultures. The program covers how to reengineer businesses to be successful in the global market, how to accomplish successful internationalization, and how to solve problems and  more...

Oracle 11i Procure to Pay Part 1 This course provides an understanding of the Procure-to-Pay life cycle and its implementation in Oracle Purchasing and Payables applications. It also covers information about the suppliers, sites, and quotations used in the procure-to-pay process. Learn To: Identify processes involved in different phases of the procure-to-pay life cycle. Match the applications used in the  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin Course Overview This is the fourth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify, configure and manage the workstations of users; and identify, configure and manage a fax. L  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin Course Overview This is the fourth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify, configure and manage the workstations of users; and identify, configure and manage a fax. L  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization Course Overview This is the sixth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify and administer a Windows 2000 network; manage, locate, and control access to objects in Active  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin Course Overview This course focuses on how to implement and troubleshoot group policy. How to manage and troubleshoot user environments using group policy, and how to manage and troubleshoot software deployment using group policy. L earn To: Create a Group Policy object. Configure administrative template settings. Deploy software by using Group Policy. Redirect user folders by  more...

Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt Course Overview This is the final course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the components of Network  more...

ZENworks for Desktops 2 0 Part 1--Application Mgmt Course Overview This course provides students with the concepts and skills to establish ZENworks 2.0 on a NetWare 5 network and use the ZENworks components (i.e., Application Launcher, Remote Management and Workstation Manager) to manage Windows workstations through NDS. L earn To: Identify ZENworks Design guidelines and installation processes. Identify the Novell Client upgrade  more...

Oracle Database 10g Administration Workshop I Part 1 Learners will gain a conceptual understanding of the Oracle database architecture and how its components work and interact with one another. Learners will be taught to create an operational database and properly manage the various structures in an effective and efficient manner including performance monitoring, database security, user management, and backup/recovery techniques. Learn To:  more...

IBM DB2 Universal Database V6 1--Fundamentals Course Overview This course will provide both database administrators and application developers with the broad foundation skills and knowledge needed to be successful with IBM DB2 Universal Database (UDB) V6.1 in a UNIX, Windows, or OS/2 environment. This course will teach students the basic concepts of DB2 UDB V6.1, creating and accessing database objects, basic Structured Query Language  more...

IBM DB2 Universal Database V6 1--Fundamentals Course Overview This course will provide both database administrators and application developers with the broad foundation skills and knowledge needed to be successful with IBM DB2 Universal Database (UDB) V6.1 in a UNIX, Windows, or OS/2 environment. This course will teach students the basic concepts of DB2 UDB V6.1, creating and accessing database objects, basic Structured Query Language  more...