Online Capability eLearning
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From 123-CBT Computer Based Training
Process Capability for Six Sigma

...Capability for Six Sigma ASQ Six Sigma Black Belt (SSBB)
In any improvement initiative, organizations must determine whether their existing processes meet the targets and specifications demanded by the business, or by the customer. Measuring and analyzing the capability and performance of a process under review enables organizations to numerically represent and interpret its current
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Process Capability for Six Sigma
Using Six Sigma Analysis Tools and Metrics for Project Decisions

...Y), defects per million opportunities (DPMO), and process capability indices. It also explains cost of poor quality (COPQ) as a metric used to assess and indirectly present the potential gains to the company if the quality of products and processes is improved. In addition, the course explores how failure modes and effects analysis (FMEA) is used to identify improvement opportunities that have
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Measuring Process Capability and Performance in Six Sigma

...Capability and Performance in Six Sigma ASQ Six Sigma Green Belt (SSGB)
Businesses exist to meet the needs of the customers they serve. As such, you must listen to the voice of your customers and build processes that deliver products and services to them. It is also necessary to review processes to ensure they remain within the targets and specifications set by your customers. Measuring
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Function Activities

...unction Activities ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
Every IT service requires applications software that provides functioning for systems, services, and processes. And proper Application Management is critical to successfully delivering, supporting, and maintaining IT services in your organization, both
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Technology and Implementation Considerations

...ion Considerations ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
Implementing processes and technologies in any organization requires significant planning, analysis and management. Implementing Service Management process capabilities is no different. The method of implementation must be planned, requirements must be
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Business Analysis Enterprise Analysis

...ourse details defining business needs and gaps, assessing capability gaps, and determining a solution approach. This course also provides an overview of defining solution scope and defining a business case for gathering data and being persuasive in arguments for a proposed solution. This course provides a foundational knowledge base of business analysis information so learners can effectively
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Introduction to Operational Support and Analysis

...pport and Analysis ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
Within the context of ITIL , service operation is sometimes referred to as the 'factory' of IT. It focuses on the daily activities and organizational infrastructure that are used to deliver services to the organization and the customer. The proper management
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Introduction to Event Management

...o Event Management ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
It's essential that you know the status of all components in your IT infrastructure at any given time. Monitoring all events that occur can provide you with invaluable data to help your organization identify and isolate not only problems that are happening,
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Introduction to Incident Management

...ncident Management ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
No process in IT service delivery is foolproof; at some point in time an unplanned interruption will most likely occur ranging from a minor incident to the disastrous crashing of a critical system. The key to surviving any type of incident lies in an
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Incident Management Interactions

...ement Interactions ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
The ability to resolve a problem efficiently is critical for both you and your customers. But what happens when you have dozens, hundreds, or even thousands of customers each contacting you with the same issue? While you may be able to resolve each of their
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Introduction to Request Fulfillment

...equest Fulfillment ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
When you think of reasons for contacting the IT Department in your organization, it's most likely to resolve a problem. Typically you contact them when something isn't working right whether it be a connection error, system crash, or other incident that
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Request Fulfillment Process Interfaces and Challenges

...ces and Challenges ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
What would you think if you called your Internet provider to get a new password, and they told you it was going to be a week before they could resolve your request? Or even worse, imagine them not being able to do it at all because of poor planning. Efficient
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Problem Management Process Interfaces Challenges

...faces & Challenges ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
An efficient Problem Management process is vital in ensuring your organization is ready to handle and resolve problems successfully. And the ability to know what information is important and how to use that information to analyze how well your Problem
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Introduction to Problem Management

...Problem Management ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
Problems will inevitably crop up at some point while managing your IT Service Life Cycle. Usually, they are first noticed when the incidents they cause are detected. Proper Problem Management aims to eliminate recurring incidents by addressing the root
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Introduction to Access Management

... Access Management ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
You probably wouldn't leave the keys to your car, house, or office lying around for anyone to grab and use as they please. The same attention you give to protecting your physical valuables should be considered when protecting the confidentiality,
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Introduction to the Service Desk

...o the Service Desk ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
Whether you call your Internet provider because you can't connect to your bank because your online banking password isn't working or your satellite television provider because your signal is poor, chances are all these different calls for completely different
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Service Desk Metrics and Outsourcing

...cs and Outsourcing ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
Service Desks are an integral part of any IT service-providing organization, and it's vital to accurately and consistently measure how your Service Desk is performing to ensure it is addressing the needs of customers and users, and also to make changes where
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Introduction to Functions

...ction to Functions ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
When you hear the term 'manage', you might typically think in terms of people management the staff and human resources of an organization that perform the work of the business. However, much more than just people are managed in a successful IT organization.
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ITIL reg v3 Intermediate Operational Support and Analysis

ITIL® v3 Intermediate: Operational Support and Analysis ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
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Incident Management Response Planning Testing

Incident Management & Response: Planning & Testing ISACA Certified Information Security Manager Certified Information Security Manager®
Preparing incident response and recovery plans is a very important part of a CISM's role. This course examines how to identify the current state of incident response capability, identifies the elements of incident response and recovery plans, and
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Win Server 2008 Application Server Mgmt App Provisioning

... 2008 builds on previous Windows Server Terminal Services capability and adds an all new and powerful virtualization hypervisor layer Hyper-V. This course covers Terminal Services Web Access, RemoteApp, Gateway, Session Broker, and Licensing. This course also covers Hyper-V implementation and deployment. This course is one in a series that covers the objectives for Microsoft exam 70-646 PRO:
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Management Maintenance of Windows 7 Client Systems

...unction. Included is a discussion of the Event Forwarding capability first introduced in Windows Vista, as well as the use of Performance Monitor, Resource Monitor, and Task Manager. If CPU or memory resources are suspected to be causing problems, you may also want to leverage the Memory Diagnostic Tool or Windows ReadyBoost feature. For hard disk maintenance, the desktop technician will also
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From Online Training Directory
Introduction to Medical Transcription


...ptitude, so that a potential "wanna-be" MT may assess the capability and interest level. It also provides an overview of the industry itself, job opportunities, certification, and other related information.
A great lead-in course to the Comprehensive Medical Transcription Training program.
The course is designed to provide an overview of typical medical transcription skills and training
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Introduction to Medical Transcription
Manufacturing Statistics Personal Training Library
...se of control charts, and measures of measures of process capability are covered in the course. (3 Units; 3 Assessments; Approximately 6 hours of training.) The Advanced SPC course will help you develop a comprehensive understanding of advanced statistical process control techniques. Training topics include selecting and setting up SPC control charts, determining the best control charts formats
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Six Sigma Green Belt Personal Training Library
Six Sigma Green Belt Library gives one learner access to four core Green Belt courses: Six Sigma Start-Up, SPC Workout, DMAIC Problem-Solving, and Mistake-Proof It! The Green Belt Library is a prerequisite to the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life (versus
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Six Sigma Black Belt Personal Training Library
...a process, a step-by-step tutorial for conducting process capability studies following QS-9000/AIAG guidelines, how to deal with process capability complications, and how to use z-tables. (2 Units; 2 Assessments; Approximately 6 hours of training.) The Measurement System Analysis (MSA) course includes detailed tutorials on many measurement system analysis techniques including how to conduct and
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From 123-CBT Computer Based Training
Supply Chain Management Using Models

...s model of the future.
Unit 2: Matching Demand with Capability to Supply
Identify challenges when developing a successful forecasting system.
Identify aspects to be considered when overcoming challenges in forecasting.
Identify key activities performed to balance supply and demand.
Identify key activities performed to match capacity with consumer demand.
Identify
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Supply Chain Management Using Models
ZENworks 2 0 Desktop Mgmt Part 2

...ur(s) Match each Workstation Manager feature with its capability. Identify the functions of NetWare Administrator snap-in. Match each policy package type with its definition. Sequence the tasks that are completed prior to policy package creation. Identify the NetWare Administrator tasks involved in creating policy packages. Identify the reason it is necessary to create separate policy
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Windows 2000 Implementing Security Part 5

...thentication Dial-In User Service (RADIUS) single sign-on capability. To identify methods for monitoring the remote access server. To match remote access tracing values with their descriptions. To identify guidelines for troubleshooting communication hardware. Audience Candidates operate
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Windows 2000 Implementing Security Part 5

...thentication Dial-In User Service (RADIUS) single sign-on capability. To identify methods for monitoring the remote access server. To match remote access tracing values with their descriptions. To identify guidelines for troubleshooting communication hardware. Audience Candidates operate
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Six Sigma Deploying Six Sigma

...nd control the selected process. It also looks at process capability studies and how they should be directed. Learn To Identify guidelines for Six Sigma projects. Identify steps for choosing a Six Sigma project team. Identify the problem by using a control chart. Monitor process
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SAP R 3 3 0 Fundamentals

...nderstand the modular structure of the R/3 system and its capability to surpass the boundaries between departments within a company.
Understand how the integrated R/3 3.0 modules work together and support the individual departments in an organization.
Describe the menu structure of the graphical user interface (GUI) and how it is used with the aid of a mouse, keys and function keys.
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Six Sigma--Measurement System Re-analysis
...System Re-analysis. During this phase, measurement system capability is re-assessed to ensure it remains adequate for the ever-improving process capability. You will focus on improving measurement system capability as the process capability improves. You'll learn about ongoing measures and actions used to sustain improvement and maintain the drive toward Six Sigma perfection. Six Sigma is a
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Failure Mode and Effect Analysis
...ich places added pressure on companies to deliver product capability and functionality while trying to maintain the quality and reliability of these products. In the past, reliability was achieved through extensive testing but often this testing was done in the late stages of development. Using the Failure Mode and Effect Analysis (FMEA) methodology, companies can increase the scope for quality
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From HAZMAT Plans & Programs, Inc
Hazardous Materials

...rials are considered any substance or compound that has a capability of producing adverse effects on the health and safety of humans. Every year thousands of workers get injured or killed because of fatal chemical or other toxic hazards. OSHA, EPA, DOT and other authorities have provided many rules and regulations in order to prevent hazards and perform safe operations at the workplace.
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Hazardous Materials
From Calyptus Consulting Group
Managing the Supply Chain eLearning
...omer need, adjust to demand fluctuations, manage supplier capability, evaluate information and communications systems in the supply chain, understand market trends and shifts, develop plans to ensure the Companya s interests are protected.
After taking this course, students will be able to:
1. Define supply chain diagnosis and evaluation
2. Identify best practices of supply chain
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Managing the Supply Chain eLearning
...omer need, adjust to demand fluctuations, manage supplier capability, evaluate information and communications systems in the supply chain, understand market trends and shifts, develop plans to ensure the Companya s interests are protected.
After taking this course, students will be able to:
1. Define supply chain diagnosis and evaluation
2. Identify best practices of supply chain
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Innovation in Supply Management eLearning
... innovation into action; and learn how to access supplier capability for innovation. You will be able to develop a plan to work with your suppliers to improve the number of innovative ideas that are generated and implemented.
After this course you will be able to:
1. Create a channel to receive innovative ideas from suppliers
2. Recognize areas requiring innovation in supply management
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From 6P International, LLC
Hazardous Materials
CATEGORY:
General Industry
COURSE DESCRIPTION:
Hazardous materials are considered any substance or compound that has a capability of producing adverse effects on the health and safety of humans. Every year thousands of workers get injured or killed because of fatal chemical or other toxic hazards. OSHA and other authorities have provided many rules and regulations in order to prevent
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From Star Leadership, Inc
How to Engage Motivate and Retain Top Talent


...illingness to voluntarily and optimally invest his or her CAPABILITY and an employera s commitment to providing the necessary tools and support for the good of the organization. Capability is the totality of the knowledge, skills, abilities, network, access, self-discipline, passion, and perseverance that each worker brings to the job. If you are interested in a step-by-step guide for
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From Software Training Academy, Inc
ADO NET for Windows Applications Using C

...s DataReaders, which provide a fast, forward-only reading capability. Programming with DataReaders bears a close resemblance to programming with the vintage recordset object.
Then the course focuses on the backbone of ADO. NET: DataSet and its related classes, such as DataAdapter, DataTable, DataRow, DataColumn, DataRelation, TableMappings and ColumnMappings. DataSet is able to handle
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ADO NET for Web Applications Using C

...s DataReaders, which provide a fast, forward-only reading capability. Programming with DataReaders bears a close resemblance to programming with the vintage recordset object.
Then the course focuses on the backbone of ADO.NET: DataSet and its related classes, such as DataAdapter, DataTable, DataRow, DataColumn, DataRelation, TableMappings and ColumnMappings. DataSet is able to handle
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ADO NET Using C

...s DataReaders, which provide a fast, forward-only reading capability. Programming with DataReaders bears a close resemblance to programming with the vintage recordset object.
Then the course focuses on the backbone of ADO.NET: DataSet and its related classes, such as DataAdapter, DataTable, DataRow, DataColumn, DataRelation, TableMappings and ColumnMappings. DataSet is able to handle
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ADO NET Using VB NET

...s DataReaders, which provide a fast, forward-only reading capability. Programming with DataReaders bears a close resemblance to programming with the vintage recordset object.
Then the course focuses on the backbone of ADO.NET: DataSet and its related classes, such as DataAdapter, DataTable, DataRow, DataColumn, DataRelation, TableMappings and ColumnMappings. DataSet is able to handle
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From Pitman Training Centre Notting Hill
Microsoft Office Plus Diploma
...ploma means you'll have a full, in-depth knowledge of the capability of Word, Excel, PowerPoint, Access and Outlook. So you'll stand out from the crowd when it comes to getting a better job or promotion at work.
These are transferable skills which are sought after by most employers.
Students earning this diploma will be able to make full use of Word's functionality, build complex
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From Serebra Learning Corporation
Six Sigma--Measurement System Re-analysis
...System Re-analysis. During this phase, measurement system capability is re-assessed to ensure it remains adequate for the ever-improving process capability. You will focus on improving measurement system capability as the process capability improves. You'll learn about ongoing measures and Candidates for Black Belt certification; managers/executives overseeing personnel involved in the
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Properties and Applications of Probability Distributions
...capability or the length of time before product failure, probability distributions are essential to the Six Sigma Black Belt. Distributions and their random variables are the key to determining supportable conclusions for hypothesis tests and confidence intervals. This course discusses the general use of probability distributions, and reviews the applications of normal and nonnormal
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Analyzing Process Capability
...capability is determined by a range of variables including people, machines, materials and measurements. The cumulative result must be quantified numerically to determine current performance and project future potential. To do so requires a knowledge of control limits, specification limits, capability indices, and the difference between short- and long-term variability. This course teaches Six
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Calculating Process Capability
...bution, special indices are required to calculate process capability. This course teaches Black Belt candidates the indices for non-normal process capability, and discusses how to transform non-normal data for use in standard statistical tests. It also examines the difference between continuous and discrete data, and the distributions used for capability analysis of discrete data. Six Sigma is
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Six Sigma Reducing Variation to Improve Quality
What, do you expect everything to be perfect? How would you respond if one of your employees said that to you? You might consider saying, "Well, yes " In fact, striving for near perfect quality is reasonable and achievable. It's a matter of reducing variation through the use of Six Sigma. "Variation," or deviation from what the customer wants, may be inherent in the business world, yet by
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Developing and Deploying Strategic Plans
Successful organizations are founded on effectively developing and deploying strategic plans. Organizations must identify their primary goals and objectives based on their mission and vision statements. Other success factors include understanding market forces, internal strengths and weaknesses, stakeholders, relevant technology, and legal and regulatory factors. With these considerations, an
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Measurement Assessment and Metrics
Were you ever in a situation where you started a new project and weren't sure of its effectiveness? Is your new process trending toward success or failure? These are questions that should be on the mind of every manager. An effective manager is continuously gathering, monitoring, and analyzing information as it relates to organizational performance.This course explores data analysis techniques
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Data Integration with C 2005 and ASP NET 2 0
To configure data controls and to establish and configure database connections in .NET 2.0 web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, C# 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam
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Data Integration with Visual Basic 2005 and ASP NET 2 0
To configure data controls and to establish and configure database connections in .NET 2.0 web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, Visual Basic 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam
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Software Project Management
The Software Project Management WBT is the final course in the Software Engineering curriculum. This course is meant for professionals whose responsibilities include design, development, or management of software systems and who want to understand the basics of software project management. The course provides an introduction to the basic concepts of software project management. It examines the
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SAP R 3 3 0 Fundamentals
Now you can learn the functionality and capabilities of the SAP R/3 3.0 System, designed for the open system environment, as well as understand the advantages for business and the user. This course will help you differentiate between each integrated application module of the SAP R/3 3.0 system. Through the use of examples of system functions, you will get the user's perspective of the
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Microsoft Exchange 5.0 User Fundamentals


This Skill Builder course will instruct you to use the fundamental capabilities of Microsoft Exchange for sending and receiving electronic mail messages; store and organize mail messages; use folders to organize items; work with public folders; use the Inbox and Out Of Office Assistant; use and create forms; and understand the basic capability of using Exchange remotely and accessing Microsoft
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Six Sigma Part 2: Deploying Six Sigma
In Deploying Six Sigma you will learn the fundamentals of beginning a Six Sigma project. It begins by giving assistance in prioritizing projects and selecting key people before then helping the learner to define measure analyze improve and control the selected process. It also looks at process capability studies and how they should be directed.
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From Nova Training and Development
CT Disinfection
... the water treatment industry. It is used to quantify the capability of a chemical disinfectant to provide effective pathogen inactivation. The purpose of CT disinfection is to
ensure that there is an adequate level of inactivation of pathogenic organisms that may be present in raw water.
CT disinfection is currently the best method to make certain that water leaving the treatment plant is
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From Treeline Training, Inc.
Delegating
Often misunderstood and poorly implemented, effective delegation can be a highly successful method to increase productivity and build capability among employees. This program will help managers and supervisors select the right person for delegation, implement a five (5) step process for effective delegation, recognize and overcome barriers to successful delegation and identify the most
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From Lovecchio Consulting
Coinstraint Management

To find a new approach of management based on the identification and optimization of the major constraints and bottlenecks in the production / logistics system
To enhance the capability of a company through a systemic approach.
To challenge the established models of corporate planning and accounting in the perspective of TOC.
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From Escape Studios Ltd
NUKE for 3d Artists

... the new rendering features in Maya 2009 and the advanced capability of Nuke v5, the course is ideal for anyone with a working knowledge of Maya looking to develop skills for a career in visual effects.
Additional Information
Duration of all courseware is 12 months from day of purchase.
Software is not included in the training, however if you're based in the UK you are eligible to
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From Coaching Ourselves
Visionary Management The Art of Seeing First
Author: Henry Mintzberg
Author: Frances Westley
We human beings have the habit of thinking first. We think and then we act. But something is missing here. Can we think and act before we see? This CoachingOurselves topic considers "Seeing First" by asking you to do something that you might not have done since you were in grade school: create a piece of art collaboratively, in order to see a key
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From PDHengineer. com-Decatur Professional Development, LLC
RF Systems Fundamental Concepts
...m. Starting from a very basic transmitting and receiving capability, the course introduces the student to system concepts without rigorous technical detail. Those who work in other disciplines will benefit from this course if they need to communicate and coordinate work with RF engineers, define the purpose and requirements for an RF system, or use an RF system in their own work. Future
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Thermal Processing of Biosolids
...ated in wastewater treatment. This course provides such a capability for both drying and incineration concepts. Also, the critical area of sludge materials handling (pumping, conveyors etc.) are reviewed.
Thermal processing is an important process alternative for wastewater treatment solids. Drying technology has been used in many communities to process sludge solids to a storable,
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Fundamentals of Combustion for Environmental Applications
...havior of combustion systems. This course provides such a capability, introduces the concept of ?wastes as fuels? and gives the diligent student the tools to perform heat and material balances and to understand and to do equilibrium and kinetics calculations. The power of this ?basic toolkit? should not be discounted as, with these skills, the important system characteristics of temperatures,
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Safe Rooms and Shelters - Chemical Biological and Radiological Threat Protection
...dd chemical, biological and radiological (CBR) protection capability to a shelter or safe room. It also discusses air filtration, safe room criteria, design requirements, operations and maintenance, commissioning, and training required to operate a shelter or safe room.
This course is applicable to engineers, planners, architects, construction and operations personnel, security and law
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Modern Advances in Hydropower Technology
...sents about 10 of our country's electrical generating capability and provides more than 75 of the electricity generated from renewable sources. The student must take a multiple-choice quiz consisting of ten (10) questions at the end of this course to obtain PDH credits. Specific Knowledge or Skill Attained This course will review the hydropower principles, present and future
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From itSM Solutions LLC
ITIL V3 Online Self-Study Training Certification Program

... Lifecycle - Continual Service Improvement (CSI)
ITIL V3 Capability - Operational Support & Analysis (OSA)
ITIL V3 Capability - Release Control & Validation (RCV)
ITIL V3 Capability - Service Offerrings & Agreements (SOA) ITIL V3 Capability - Planning Protection & Operations (PPO)
ITIL V3 Service Manager Bridge
ITIL V# Managing Across the Lifecycle
Each Class comes with:
a Online
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From Skillspride Online Training
Microsoft PowerPoint 97 Advanced
MS PowerPoint 97 contains many new features to allow you to build enhanced presentations. This course will guide readers through the more advance feature and show how to exploit them with your creative capability. The course involves hands-on exercise with a series of specially prepared examples to help the delegates be more confident working with PowerPoint.
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