Instructor Led Capability Intermediate Training
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From Next Levels Consulting
ITIL V3 MALC
... is final module of the Service Lifecycle and/ or Service Capability Intermediate courses that leads to the ITIL Expert in IT Service Management recognition. This 5-day course immerses learners in the contents of the ITIL V3 publications; focusing on business, management and supervisory objectives, purpose, processes, functions and activities, and on the interfaces and interactions between the
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