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From 123-CBT Computer Based Training
Business Travel Safety Domestic Travel

In ''Business Travel Safety: Domestic Travel,'' you will learn how to make travel preparations, including researching your destination and then making appropriate travel arrangements. You will also learn how to increase your safety during air and ground transportation and at destinations, such as hotels, restaurants, and business events. Learn To Identify the
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Business Travel Safety Domestic Travel
Organizational Crisis Mgmt Managing a Crisis

This course focuses on management during and after a crisis. It starts by covering challenges presented by crises, the importance of crisis recognition, and immediate management strategies on sudden crisis outbreak. It then moves on to management of information, decision-making, and managing with regard to legal issues. The final section covers guidelines for managing specific crisis types, for
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From Training Partners Plus, Inc
Greeting Customers


Store associates will learn when and how to greet customers in order to create a positive shopping experience and increase sales opportunities.
Includes examples from the following retail sectors:
Grocery, Clothing, Gift Shop, Hardware, Music, Car Dealership, Florist, Department Store
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From Braini Academic
Comprehensive Worldspan




A special package of five courses providing comprehensive coverage of the Worldspan GDS.
Subjects Covered...
Course 1, Airline Reservations: "Access Plus", agent assembly areas, ARNK segments, basic and advanced flight availability, basic and advanced PNR fields, basic and advanced PNR retrieval, book/ cancel/ rebook/ insert/ move segments, calculator functions, calendar functions, change/
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Introduction to Worldspan
A fast-paced yet thorough introduction to the Worldspan GDS.
Subjects Covered...
Sine in, sine out, encoding city and airline names, decoding city and airline codes, display a PNR, display PNR subfields, display history of PNR, display flight availability, display return availability, advanced flight availability, advanced availability entries, display availability continuation entries,
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Comprehensive Sabre
A special package of six courses providing comprehensive coverage of the Sabre GDS.
Subjects Covered...
Course 1, Airline Reservations: Agent assembly areas, ARNK segments, basic and advanced city pair availability, basic and advanced PNR fields, book/ cancel/ rebook/ insert segments, calculator functions, calendar functions, change and delete PNR fields, change segment status, currency
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Sabre - Moving from Galileo




A specially designed course for experienced Galileo users. This course will leverage your knowledge of Galileo to teach you Sabre in a fraction of the time.
Subjects Covered...
Bargain Finder system, Direct Access, FOX, ICK, Multi Access system, PNR data change, PNR data delete, PNR mandatory fields, PNR optional fields, STARs, Total Access, agent assembly areas, arrival-unknown segment,
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Sabre - Moving from Apollo




A specially designed course for experienced Apollo users. This course will leverage your knowledge of Apollo to teach you Sabre in a fraction of the time.
Subjects Covered...
Bargain Finder system, Direct Access, FOX, ICK, Multi Access system, PNR data change, PNR data delete, PNR mandatory fields, PNR optional fields, STARs, Total Access, agent assembly areas, arrival-unknown segment,
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Apollo - Moving from Sabre




A specially designed course for experienced Sabre users making the move to Apollo. This course will leverage your knowledge of Sabre to teach you Apollo in a fraction of the time.
Subjects Covered...
ATFQ, CarMaster, FLIFO displays, PNR data change, PNR data delete, PNR mandatory fields, PNR optional fields, RoomMaster, VIT displays, action codes, arrival-unknown segments, dollar saver,
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Introduction to Sabre




A fast-paced yet thorough introduction to the Sabre GDS.
Subjects Covered...
"Bargain Finder" fare search, FOX, PNR data change and delete, PNR mandatory fields, PNR optional fields, building a complete PNR, car bookings, changing segment status, classes of service, encode/ decode cities, airports and airlines, fare quote, fares, fare displays, flight availability, flight service
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Comprehensive Galileo




A special package of six courses providing comprehensive coverage of the Galileo GDS.
Subjects Covered...
Course 1, Airline Reservations: ARNK segments, basic and advanced BF fields, basic and advanced BF retrieval entries, basic and advanced flight availability, basic and advanced timetables, book/ cancel/ rebook/ insert segments, calculator functions, calendar functions, change segment
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Introduction to Galileo




A fast-paced yet thorough introduction to the Galileo GDS.
Subjects Covered...
Galileo HELP, Best Buy, PNR data change and delete, PNR mandatory fields, PNR optional fields, building a complete PNR, car booking (CarMaster), changing segment status, classes of service, encode/ decode cities, airports and airlines, fare quote, fares, flight availability, flight service information, hotel
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Comprehensive Apollo




A special package of seven courses providing comprehensive coverage of the Apollo GDS.
Subjects Covered...
Course 1, Airline Reservations: Agent assembly areas, ARNK segments, basic and advanced PNR fields, basic and advanced PNR retrieval entries, basic and advanced flight availability, book/ cancel/ rebook/ insert segments, calculator functions, calendar functions, change and delete PNR
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Introduction to Apollo




A fast-paced yet thorough introduction to the Apollo GDS.
Subjects Covered...
Apollo HELP, Dollar Saver, PNR data change and delete, PNR mandatory fields, PNR optional fields, building a complete PNR, car booking (CarMaster), changing segment status, classes of service, encode/ decode cities, airports and airlines, fare quote, fares, flight availability, flight service information, hotel
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Comprehensive Amadeus




A special package of seven courses providing comprehensive coverage of the Amadeus GDS.
Subjects Covered...
Course 1, Airline Reservations Part 1: Agent work areas, AIS, basic and advanced PNR elements, basic flight availability, basic timetables, basic/ miscellaneous PNR retrieval entries, book/ cancel/ rebook segments, calculator functions, calendar functions, cancel/ change PNR elements,
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Introduction to Amadeus




A fast-paced yet thorough introduction to the Amadeus GDS.
Subjects Covered...
AIS, access type indicators, additional hotel entries, addresses, basic flight availability, booking a car at a passenger's destination, booking a hotel at a passenger's destination, building a complete PNR and ending transaction, canceling seating elements, car terms, changing and deleting PNR data, changing
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Moving to Amadeus




A specially designed course for experienced GDS users. This course will leverage your knowledge of another GDS to teach you Amadeus in a fraction of the time.
Subjects Covered...
Signing in and out, agent work areas, help system, information system (AIS), encode and decode, time and date functions, PNR overview, basic PNR retrieval, PNR subfield display, flight availability, return
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Introduction to Abacus




A fast-paced yet thorough introduction to the Abacus GDS.
Subjects Covered...
"Bargain Finder" fare search, FOX, PNR data change and delete, PNR mandatory fields, PNR optional fields, building a complete PNR, car bookings, changing segment status, classes of service, encode/ decode cities, airports and airlines, fare quote, fares, fare displays, flight availability, flight service
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From Sales-Class
Automobile Sales Training


Learn the latest in automobile sales closes and selling skills using the new Sales Cross-Training technique. There is no charge for the class. Learn the "best prectices" from several vertical sales industries and choose what will help you master the sales process. By studying the successes of different vertical sales markets you can become better at yours.
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